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Local Reviews
for San Gabriel, CA

Rated 3.7 out of 5 stars based on 3 customer reviews

Map of San Gabriel, CA

Poor service




I’ve had an on-going issue with my washer which has not been resolved. On top of being 30 past the time window given, the technician that arrived was extremely rude and unprofessional. When explaining the issue to him, he interrupted me several times and would not let me finish. Even when he asked me a question and I would start to answer and he would still interrupt. It got to the point where I had to tell him to let me finish speaking. At the end, he basically told me I can’t find anything wrong and walked out the door. It’s unfortunate because the technician prior to this guy was super nice and provided great service even though he was unable to resolve the issue.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of San Gabriel, CA

Catherine




Very pleasant


Response from Appliance Repair Specialist:

Hi Catherine, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future!


Map of San Gabriel, CA

James




At first it was a little rocky with the fridge , Francisco a gentleman , Very kind man you just awesome he was calm and I was calm as well but I know if I get taken care of under circumstances but my experience was wonderful thank you guys for moving fast to get those products for me I appreciate it that but you got a great worker that’s all I can truly say thank you


Response from Appliance Repair Specialist:

Hi James, We are so happy you had a wonderful experience with Francisco. Thank you for the positive review. We appreciate you feedback.


Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Food in RC is not frozen. Temperature in RC 38f. Called tech line SR 7723457015. Unit is working as designed. Complete.

Near S Palm Ave, San Gabriel, CA 91776
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found right RC door higher than left RC door. No adjustments on RC doors. Adjusted left leg as best as possible. Unit is cooling properly at this time. Doors are closing properly at this time. Complete.

Near Youngdale St, San Gabriel, CA 91775
Bryan D.

Bryan D.

WASHER WHIRLPOOL MVWB835DC3 Cx states washer is not filling with water properly. And leaving white spots on clothing. Ordering kit from service pointer; ordrng 1 W11035015 (console) and 1 W11170706 (CONTROL )

Near Daroca Ave, San Gabriel, CA 91775
Bryan D.

Bryan D.

OVEN JENN-AIR JJW2830WP02 Removed oven from cabinetry using dolly. Removed and replace both blowers. Reinstalled all paneling and unit to cabinetry. Pre heated both the top and bottom oven to 425 degrees. Unit preheated and functioning as designed. No dents dings or scratches caused by tech.

Near N Ruthlee Ave, San Gabriel, CA 91775
Steven W.

Steven W.

WASHER WHIRLPOOL CAE2745FQ0 "Ran diagnostics. Had f7e1, f5e1 error codes. Replaced shifter, motor capacitor. Lid lock is working properly. Pulled basket- nothing under basket. Ran calibration, auto test cycle- passed. Load tested on mixed cycle. Fills, agitates, drains, rinses, & spins properly. Advised customer to use less detergent, don’t open lid after washer is started. Complete."

Near E Broadway, San Gabriel, CA 91776
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JSC24C8EAM00 SR 7723373611. Called tech line. Data logger readings were not given to tech- line. Ran diagnostics. Found condenser completely plugged. Cleaned condenser. Instructed customer to clean condenser 3-4 times yearly. Advised to allow 24 hours for temps to stabilize. Unit is cooling properly at this time. Complete.

Near Daroca Ave, San Gabriel, CA 91775
Bryan D.

Bryan D.

OVEN JENN-AIR JJW2830WP02 Cx is having same issue. Blowers need to be replaced. Upon trying to uninstall oven oven would not release from cabinetry.

Near N Ruthlee Ave, San Gabriel, CA 91775
Steven W.

Steven W.

DISHWASHER KITCHENAID KUDS01FLSS2 Found door hinge hitting cabinet. DW is working properly. Instructed customer to correct cabinet. Complete.

Near Sunny Slope Dr, San Gabriel, CA 91775
Steven W.

Steven W.

WASHER WHIRLPOOL WFW85HEFW1 "Upon arriaval, removed and replace control board, Ran diagnostics. No error codes found. Ran quick test cycle- passed. Tested with load normal wash (drained out) then drain & spin with rinse. Fills, washes, drains, rinses, & spins properly. Complete."

Near Beverly Dr, San Gabriel, CA 91775
Steven W.

Steven W.

DISHWASHER AMANA ADB1400AGS1 "Replaced RF tub roller, 4 upper rack wheels. Upper rack is sliding in/out properly. Unit is not installed yet- unable to test unit. Complete."

Near Bartlett Ave, San Gabriel, CA 91775
Steven W.

Steven W.

WASHER WHIRLPOOL CAE2745FQ0 "Ran diagnostics. Has f7e1, f5e1 error codes.SR 7723281639. Called tech line. Checked basket-ok. Needs lid lock, shifter. Need to run complete cycle with load.; ordrng 1 W11212745 (ACTUATOR ) and 1 W11227944 (CAPACITOR ) and 1 WPW10482836 (latch)"

Near E Broadway, San Gabriel, CA 91776
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Unit has no door handles. Per customer RC door is noisy. Tested several times. No noise found. It is normal when RC door is closed hard, FC door will pop open. Unit is working as designed, is cooling properly at this time. Complete."

Near Strathmore Ave, San Gabriel, CA 91776
Steven W.

Steven W.

DISHWASHER AMANA ADB1400AGS1 "Found broken tub rollers, upper rack rollers. Replaced rear, LF tub rollers. Needs RF tub roller, upper rack rollers.; ordrng 4 W10888592 (wheel)s and 1 WP8575897 (wheel-tub)"

Near Bartlett Ave, San Gabriel, CA 91775
Steven W.

Steven W.

WASHER WHIRLPOOL CAE2745FQ0 "Replaced main control. Ran calibration, drain & spin, auto test cycle. Fills, agitates, drains, rinses, & spins properly. LED’s are working properly. Complete."

Near E Broadway, San Gabriel, CA 91776
Steven W.

Steven W.

WASHER WHIRLPOOL CAE2745FQ0 "Ran diagnostics. Had f3e1 error code after testing several times. Ran calibration, auto test cycle. Ran drain & spin. Spin stops, then shuts off. Needs control. Done LED is burned out.; ordrng 1 W11188527 (CONTROL )"

Near E Broadway, San Gabriel, CA 91776
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD85HEFW0 Checked unit for codes and found stuck key error code. Cleared code and tested ops it is working as intended.

Near Beverly Dr, San Gabriel, CA 91775
Francisco S.

Francisco S.

RANGE HOOD KITCHENAID UXB1200DYS0 Checked unit and did find some oil build up inside the unit past the filters. Contacted wpl tech line and found blower functional and operating as intended at this point tech line advised is just a maintenance issue. Cx is very concerned with back splash. Informed him he needs to maintain filters clean and the inside of unit clean as well.Wpl tech line.Sr#7723127652 kurt

Near Longmont Ave, San Gabriel, CA 91775
Francisco S.

Francisco S.

OVEN JENN-AIR JJW2830WP02 "Removed and replaced part listed, asked cx to use oven to bake a recipe to test it fully. Please follow up with cx on Monday to ensure it is all working well."

Near N Ruthlee Ave, San Gabriel, CA 91775
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW85HEFW1 "Checked unit found no error codes. Unit drains properly, cleared pressure hose ensure cx is not using tumble fresh feature. Asked cx to run a few loads and report any issues. If cx calls in please order me an acu & pressure switch. I contacted tech line they advised me to load unit and watch the whole cycle to re create issue which I cannot due because it would take too long. Sr#7723129111 Leon"

Near Beverly Dr, San Gabriel, CA 91775
Steven W.

Steven W.

whirlpool washer CAE2745FQ0 Commercial washer. 90 day labor warrenty.Ran diagnostics. No error codes found. Ran calibration, quick test cycles, drain & spin. Fills, agitates, drains, rinses, spins properly. Advised not to use organic detergents. Advised on un balanced loads. Complete

Near E Broadway, San Gabriel, CA 91776
Albert P.

Albert P.

whirlpool refrigerator WRF540CWHZ01 Found condensation on FC ceiling. Inspected door gasket for air leaks did not find any. Ensure light in FC is being turned off by door when it is pressed. Also check heater to make sure it is not coming on while cooling. Re adjusted drawers and door customer must have left door open by accident. Asked customer to monitor unit and report any issues.

Near Elm Ave, San Gabriel, CA 91775
Steven W.

Steven W.

whirlpool refrigerator WRT311FZDW00 Found needs fan blade kit. RC freezing food per customer. Needs air tower, thermostat, fan blade.; ordering 1 W10916494 (blade-fan), 1 W11126274 (air-tower), Replaced thermostat, air tower, evaporator fan blade. Cleaned condenser. Unit is cooling properly at this time. Allow 24 hours for temps to stabilize. Complete.

Near S Palm Ave, San Gabriel, CA 91776
Steven W.

Steven W.

KITCHENAID DISHWASHER KUDS35FXBL5 Ran diagnostics. Had 10-1, 6-6 error codes. Dispenser wax motor measures 1.8 K ohms. . Needs control, dispenser; ordrng 1 W10479761 (cntrl-elec) and 1 WPW10292152 (parts-misc) and 1 WPW10304408 (dispenser), Replaced dispenser, control, installed missing brackets, corrected drain/ water line routing. Ran diagnostics- ok. Fills, washes, drains, rinses, dries properly. Advised to have air gap installed by plumber. Advised to purge hot water line before starting, use rinse aid. Complete.

Near W Wedgewood Ave, San Gabriel, CA 91776
Francisco S.

Francisco S.

whirlpool rerfigerator WRS312SNHM00 Customer stated they are having warm temps in ffc. Inspected temp in ffc it was at 45 degrees. Tested with thermocouple on water bottle. Checked air return no frost build up evap fan working and I have good air flow on damper area. Only thing I found was her FC tightly packed not allowing air to circulate properly. Also found Gatorade bottle obstructing return vent. Contacted wpl tech line. They advised to re arrange food to prevent air flow issues. Informed cx she was not happy and said she has thrown away a lot of food. And that she wanted a new unit. I informed her I am unable to make that call and referred her to wpl cx service

Near S Ramona St, San Gabriel, CA 91776
Francisco S.

Francisco S.

WHIRLPOOL REFRIGERATOR GI7FVCXXA01 Checked unit and found an obstructed drain port on FC. Removed ice on FC floor and removed and replaced part listed. Unit is working as intended, Job Completed. Used WP67006387 (THERMOSTAT) and WPW10267646 (CNTRL-ELEC)

Near N Willard Ave, San Gabriel, CA 91775
Steven W.

Steven W.

MAYTAG WASHER MVWC565FW1 Ran diagnostics. No error codes. Ran auto test cycle, calibration- passed. Tested normal wash. Water levels on normal cycle are auto sensing only. Advised to not use normal cycle, use deep fill, 1 rinse with softener, less detergent. Unit is working as designed. Fills, agitates, drains, rinses,& spins properly. Complete.

Near W Wells St, San Gabriel, CA 91776
Steven W.

Steven W.

WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Found intermittent FC light switch. Replaced FC light switch( very hard for switch harness to go back in liner). FC light is working properly. Complete.;

Near San Marcos St, San Gabriel, CA 91776
Steven W.

Steven W.

JENNAIR OVEN JJW2830WP02 Ran diagnostics. F8e0 error reoccurring when using upper oven.( same problem ) no charge per Andrew.. needs appliance manager, wire harness, blower. Long job. Allow 2 hours.; rqstng P&A on 1 W10174753 (harns-wire) and 1 WPW10273667 (blower) and 1 WPW10292568 (cntrl-elec), Replaced upper blower, signal harness, appliance manager. Ran diagnostics. Had f8e0. Cleared error codes. Tested upper and lower ovens. Blower just replaced on 06/15/2018 job # 196021. No charge per Andrew. Oven is heating properly. No error codes at this time. Complete.

Near N Ruthlee Ave, San Gabriel, CA 91775
Francisco S.

Francisco S.

WHIRLPOOL REFRIGERATOR WRS312SNHM00 Checked unit found ffc top part at 40 degrees and lower portion at 50 degrees. Ordering parts ordrng 1 W10667072 (harns-wire) and 1 W11188039 (CNTRL ) and 1 WPW10384183 (thermistor), Removed and replaced parts listed, asked customer to monitor temp and report any issues. Unit working as intended.

Near S Ramona St, San Gabriel, CA 91776
Francisco S.

Francisco S.

WHIRLPOOL REFRIGERATOR WRT541SZDW00 Issued was repaired by new door. Warm air was coming in the refrigerator creating condensation and becoming frost. Unit now working as intended

Near W Live Oak St, San Gabriel, CA 91776
Francisco S.

Francisco S.

whirlpool refrigerator WRT541SZDW00 Checked unit found broken crisper drawer rail, removed and replaced part listed discovered door liner damage as I removed old gasket. Cx needs new door in order to repair properly. Informed him it would take 6-8 weeks. Please schedule as soon as part arrives.; ordrng 1 LW10646224 (dor-fip), Removed and replaced parts listed unit now sealing properly.

Near W Live Oak St, San Gabriel, CA 91776
Francisco S.

Francisco S.

KITCHENAID REFRIGERATOR KRFC704FSS00 unit was just not making ice. removed and replaced the reservoir. Inspected ice door compartment found broken wires at fill tube heater harness. Will order part to complete repair.;used 1 W11024082 (Reservoir)

Near E Fairview Ave, San Gabriel, CA 91775
Albert P.

Albert P.

KITCHENAID MICROWAVE KHMS2050SBL0, Checked unit found cavity light would not turn off. Power and polarity checked good. Inspected in line fuse it is ok, moved on to testing door switches, found 2 bad switches W10727360 on unit removed and replaced parts listed tested ops unit now functions as designed. Collected service call fee parts and labor $217.25 on card

Near N Del Loma Ave, San Gabriel, CA 91775
Francisco S.

Francisco S.

WHIRLPOOL DISHWASHER WDF520PADW7, complaint pods were not dissolving and unit was not cleaning properly. Entered diagnostics and retrieved error codes 4-3 & 7-1 voltage checked on acu connector p5-1 and p5-2 found 120 vac present, ordering pump and motor assembly; ordrng 1 W11025157 (pump&motor) Removed and replaced part listed, tested ops unit working as intended.

Near De Sales St, San Gabriel, CA 91775
Daniel L.

Daniel L.

Whirlpool Oven- Model # WEG730H0DS0 Service Performed: Customer had issue with oven section not getting hot. Specialist ran diagnosis and found found wiring issue with bake ignition electrode. Corrected wiring issue tested ops unit working as designed.

Near Abbot Ave, San Gabriel, CA 91776
Daniel L.

Daniel L.

Whirlpool Freezer- Model # WRF989SDAF00 Service performed: Customer had issue with unit leaking water. Specialist ran diagnosis and found unit system restricted. Water is leaking at filter head and at resrvoir. Removed and replaced a W10821719 (reservoir) and a WPW10238156 (FILTER HEAD) . No leaks. Unit working as designed.

Near Pearl St, San Gabriel, CA 91776