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Local Reviews
for San Gabriel, CA

Rated 3.8 out of 5 stars based on 4 customer reviews

Map of San Gabriel, CA

Good service




Although he couldn’t pinpoint the issue, Bryan was professional and tried to help by the-calibrating the washer. So far I haven’t had any issues.


Response from Appliance Repair Specialist:

Hello Jen! Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of San Gabriel, CA

Poor service




I’ve had an on-going issue with my washer which has not been resolved. On top of being 30 past the time window given, the technician that arrived was extremely rude and unprofessional. When explaining the issue to him, he interrupted me several times and would not let me finish. Even when he asked me a question and I would start to answer and he would still interrupt. It got to the point where I had to tell him to let me finish speaking. At the end, he basically told me I can’t find anything wrong and walked out the door. It’s unfortunate because the technician prior to this guy was super nice and provided great service even though he was unable to resolve the issue.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of San Gabriel, CA

Catherine




Very pleasant


Response from Appliance Repair Specialist:

Hi Catherine, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future!


Map of San Gabriel, CA

James




At first it was a little rocky with the fridge , Francisco a gentleman , Very kind man you just awesome he was calm and I was calm as well but I know if I get taken care of under circumstances but my experience was wonderful thank you guys for moving fast to get those products for me I appreciate it that but you got a great worker that’s all I can truly say thank you


Response from Appliance Repair Specialist:

Hi James, We are so happy you had a wonderful experience with Francisco. Thank you for the positive review. We appreciate you feedback.


Steven W.

Steven W.

WASHER MAYTAG MVWB835DC3 "Ran diagnostics. Had f5e1, f5e4, f0e3 error codes. Cleared error codes. Customer still has same issue. White residue on clothes. Fills , starts,, agitates, drains, Rinses, and spins properly. Unit is working as designed. Complete."

Near Daroca Ave, San Gabriel, CA 91775
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced upper deli pan , slides. Deli drawer is working properly. Unit is cooling properly at this time. Complete."

Near Garibaldi Ave, San Gabriel, CA 91775
Steven W.

Steven W.

M/W OTR MMV4205FZ3 "Replaced upper & lower interlocks, microswitches. Load tested ok. Keypad functions, heating, lights, vent fan are working properly at this time. Complete."

Near N Muscatel Ave, San Gabriel, CA 91775
Steven W.

Steven W.

DISHWASHER AMANA ADB1400AGS1 "Found sump tabs, posts broken off sump. Replaced pump & motor. Water tested ok. Fills, washes, drains,& dries properly. Complete."

Near Bartlett Ave, San Gabriel, CA 91775
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Filter is not stuck. Instructed customer. Found upper deli drawer binding. Needs shelf/ roller assembly, slides.; ordrng 1 W11257202 (PAN-DELI) and 1 WPW10345310 (shelf-glas) and 1 WPW10346890 (slide) and 1 WPW10346891 (slide)"

Near Garibaldi Ave, San Gabriel, CA 91775
Bryan D.

Bryan D.

WASHER WHIRLPOOL MVWB835DC3 Removed and replaced the housing and drawer. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near Daroca Ave, San Gabriel, CA 91775
Steven W.

Steven W.

DISHWASHER AMANA ADB1400AGS1 Leaking.Found wash pump missing sump tabs. Needs pump & motor. ; ordrng 1 W10888591 (pump and motor)

Near Bartlett Ave, San Gabriel, CA 91775
Steven W.

Steven W.

WASHER MAYTAG MVWB835DW4 "Ran diagnostics. Had f0e4, f0e5 error codes. Cleared error codes. Instructed customer on unbalanced loads, proper loading. Load tested on rinse & spin. Fills, agitates, drains, rinses,& spins properly. Advised to wash like items together, do medium to large loads( no small loads ). Unit is working as designed. Complete."

Near Stevens Ave, San Gabriel, CA 91776
Steven W.

Steven W.

DISHWASHER KITCHENAID KDPE234GPS0 "Found upper spearman’s fell off. Replaced retainer & upper spray arm. Fills, washes, drains,rinses, dries properly at this time. Complete."

Near Woodlawn Ave, San Gabriel, CA 91775
Steven W.

Steven W.

M/W OTR MAYTAG MMV4205FZ3

Near N Muscatel Ave, San Gabriel, CA 91775
Bryan D.

Bryan D.

WASHER WHIRLPOOL MVWB835DC3 Separate issue from previous visit. Cx states water is just sitting in dispenser after cycle. Ran diagnostics got no error codes ran test cycle and unit functioned as designed but dispenser was full of water. Ordering inlet valve with housing. Cx would like to be scheduled on 12/4 ; schdld next appmnt for 12/4 TUE 9-11

Near Daroca Ave, San Gabriel, CA 91775
Bryan D.

Bryan D.

WASHER WHIRLPOOL WFW85HEFW1 Cx states clothes are still wet after cycle. Cx also stated it’s not after every cycle only sometimes. Ran diagnostics got no error codes. Ran a test cycle all cycles functioned properly. Loaded unit with clothes and towels and tested unit. Unit is functioning as designed.

Near Beverly Dr, San Gabriel, CA 91775
Bryan D.

Bryan D.

WASHER WHIRLPOOL MVWB835DC3 Removed and replaced control and console. Calibrated and tested unit. Unit is functioning as designed no dents dings or caused by tech.

Near Daroca Ave, San Gabriel, CA 91775
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Food in RC is not frozen. Temperature in RC 38f. Called tech line SR 7723457015. Unit is working as designed. Complete.

Near S Palm Ave, San Gabriel, CA 91776
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found right RC door higher than left RC door. No adjustments on RC doors. Adjusted left leg as best as possible. Unit is cooling properly at this time. Doors are closing properly at this time. Complete.

Near Youngdale St, San Gabriel, CA 91775
Bryan D.

Bryan D.

WASHER WHIRLPOOL MVWB835DC3 Cx states washer is not filling with water properly. And leaving white spots on clothing. Ordering kit from service pointer; ordrng 1 W11035015 (console) and 1 W11170706 (CONTROL )

Near Daroca Ave, San Gabriel, CA 91775
Bryan D.

Bryan D.

OVEN JENN-AIR JJW2830WP02 Removed oven from cabinetry using dolly. Removed and replace both blowers. Reinstalled all paneling and unit to cabinetry. Pre heated both the top and bottom oven to 425 degrees. Unit preheated and functioning as designed. No dents dings or scratches caused by tech.

Near N Ruthlee Ave, San Gabriel, CA 91775
Steven W.

Steven W.

WASHER WHIRLPOOL CAE2745FQ0 "Ran diagnostics. Had f7e1, f5e1 error codes. Replaced shifter, motor capacitor. Lid lock is working properly. Pulled basket- nothing under basket. Ran calibration, auto test cycle- passed. Load tested on mixed cycle. Fills, agitates, drains, rinses, & spins properly. Advised customer to use less detergent, don’t open lid after washer is started. Complete."

Near E Broadway, San Gabriel, CA 91776
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JSC24C8EAM00 SR 7723373611. Called tech line. Data logger readings were not given to tech- line. Ran diagnostics. Found condenser completely plugged. Cleaned condenser. Instructed customer to clean condenser 3-4 times yearly. Advised to allow 24 hours for temps to stabilize. Unit is cooling properly at this time. Complete.

Near Daroca Ave, San Gabriel, CA 91775
Bryan D.

Bryan D.

OVEN JENN-AIR JJW2830WP02 Cx is having same issue. Blowers need to be replaced. Upon trying to uninstall oven oven would not release from cabinetry.

Near N Ruthlee Ave, San Gabriel, CA 91775
Steven W.

Steven W.

DISHWASHER KITCHENAID KUDS01FLSS2 Found door hinge hitting cabinet. DW is working properly. Instructed customer to correct cabinet. Complete.

Near Sunny Slope Dr, San Gabriel, CA 91775
Steven W.

Steven W.

WASHER WHIRLPOOL WFW85HEFW1 "Upon arriaval, removed and replace control board, Ran diagnostics. No error codes found. Ran quick test cycle- passed. Tested with load normal wash (drained out) then drain & spin with rinse. Fills, washes, drains, rinses, & spins properly. Complete."

Near Beverly Dr, San Gabriel, CA 91775
Steven W.

Steven W.

DISHWASHER AMANA ADB1400AGS1 "Replaced RF tub roller, 4 upper rack wheels. Upper rack is sliding in/out properly. Unit is not installed yet- unable to test unit. Complete."

Near Bartlett Ave, San Gabriel, CA 91775
Steven W.

Steven W.

WASHER WHIRLPOOL CAE2745FQ0 "Ran diagnostics. Has f7e1, f5e1 error codes.SR 7723281639. Called tech line. Checked basket-ok. Needs lid lock, shifter. Need to run complete cycle with load.; ordrng 1 W11212745 (ACTUATOR ) and 1 W11227944 (CAPACITOR ) and 1 WPW10482836 (latch)"

Near E Broadway, San Gabriel, CA 91776
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Unit has no door handles. Per customer RC door is noisy. Tested several times. No noise found. It is normal when RC door is closed hard, FC door will pop open. Unit is working as designed, is cooling properly at this time. Complete."

Near Strathmore Ave, San Gabriel, CA 91776
Steven W.

Steven W.

DISHWASHER AMANA ADB1400AGS1 "Found broken tub rollers, upper rack rollers. Replaced rear, LF tub rollers. Needs RF tub roller, upper rack rollers.; ordrng 4 W10888592 (wheel)s and 1 WP8575897 (wheel-tub)"

Near Bartlett Ave, San Gabriel, CA 91775
Steven W.

Steven W.

WASHER WHIRLPOOL CAE2745FQ0 "Replaced main control. Ran calibration, drain & spin, auto test cycle. Fills, agitates, drains, rinses, & spins properly. LED’s are working properly. Complete."

Near E Broadway, San Gabriel, CA 91776
Steven W.

Steven W.

WASHER WHIRLPOOL CAE2745FQ0 "Ran diagnostics. Had f3e1 error code after testing several times. Ran calibration, auto test cycle. Ran drain & spin. Spin stops, then shuts off. Needs control. Done LED is burned out.; ordrng 1 W11188527 (CONTROL )"

Near E Broadway, San Gabriel, CA 91776
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD85HEFW0 Checked unit for codes and found stuck key error code. Cleared code and tested ops it is working as intended.

Near Beverly Dr, San Gabriel, CA 91775
Francisco S.

Francisco S.

RANGE HOOD KITCHENAID UXB1200DYS0 Checked unit and did find some oil build up inside the unit past the filters. Contacted wpl tech line and found blower functional and operating as intended at this point tech line advised is just a maintenance issue. Cx is very concerned with back splash. Informed him he needs to maintain filters clean and the inside of unit clean as well.Wpl tech line.Sr#7723127652 kurt

Near Longmont Ave, San Gabriel, CA 91775
Francisco S.

Francisco S.

OVEN JENN-AIR JJW2830WP02 "Removed and replaced part listed, asked cx to use oven to bake a recipe to test it fully. Please follow up with cx on Monday to ensure it is all working well."

Near N Ruthlee Ave, San Gabriel, CA 91775
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW85HEFW1 "Checked unit found no error codes. Unit drains properly, cleared pressure hose ensure cx is not using tumble fresh feature. Asked cx to run a few loads and report any issues. If cx calls in please order me an acu & pressure switch. I contacted tech line they advised me to load unit and watch the whole cycle to re create issue which I cannot due because it would take too long. Sr#7723129111 Leon"

Near Beverly Dr, San Gabriel, CA 91775
Steven W.

Steven W.

whirlpool washer CAE2745FQ0 Commercial washer. 90 day labor warrenty.Ran diagnostics. No error codes found. Ran calibration, quick test cycles, drain & spin. Fills, agitates, drains, rinses, spins properly. Advised not to use organic detergents. Advised on un balanced loads. Complete

Near E Broadway, San Gabriel, CA 91776
Albert P.

Albert P.

whirlpool refrigerator WRF540CWHZ01 Found condensation on FC ceiling. Inspected door gasket for air leaks did not find any. Ensure light in FC is being turned off by door when it is pressed. Also check heater to make sure it is not coming on while cooling. Re adjusted drawers and door customer must have left door open by accident. Asked customer to monitor unit and report any issues.

Near Elm Ave, San Gabriel, CA 91775
Steven W.

Steven W.

whirlpool refrigerator WRT311FZDW00 Found needs fan blade kit. RC freezing food per customer. Needs air tower, thermostat, fan blade.; ordering 1 W10916494 (blade-fan), 1 W11126274 (air-tower), Replaced thermostat, air tower, evaporator fan blade. Cleaned condenser. Unit is cooling properly at this time. Allow 24 hours for temps to stabilize. Complete.

Near S Palm Ave, San Gabriel, CA 91776
Steven W.

Steven W.

KITCHENAID DISHWASHER KUDS35FXBL5 Ran diagnostics. Had 10-1, 6-6 error codes. Dispenser wax motor measures 1.8 K ohms. . Needs control, dispenser; ordrng 1 W10479761 (cntrl-elec) and 1 WPW10292152 (parts-misc) and 1 WPW10304408 (dispenser), Replaced dispenser, control, installed missing brackets, corrected drain/ water line routing. Ran diagnostics- ok. Fills, washes, drains, rinses, dries properly. Advised to have air gap installed by plumber. Advised to purge hot water line before starting, use rinse aid. Complete.

Near W Wedgewood Ave, San Gabriel, CA 91776
Francisco S.

Francisco S.

whirlpool rerfigerator WRS312SNHM00 Customer stated they are having warm temps in ffc. Inspected temp in ffc it was at 45 degrees. Tested with thermocouple on water bottle. Checked air return no frost build up evap fan working and I have good air flow on damper area. Only thing I found was her FC tightly packed not allowing air to circulate properly. Also found Gatorade bottle obstructing return vent. Contacted wpl tech line. They advised to re arrange food to prevent air flow issues. Informed cx she was not happy and said she has thrown away a lot of food. And that she wanted a new unit. I informed her I am unable to make that call and referred her to wpl cx service

Near S Ramona St, San Gabriel, CA 91776
Francisco S.

Francisco S.

WHIRLPOOL REFRIGERATOR GI7FVCXXA01 Checked unit and found an obstructed drain port on FC. Removed ice on FC floor and removed and replaced part listed. Unit is working as intended, Job Completed. Used WP67006387 (THERMOSTAT) and WPW10267646 (CNTRL-ELEC)

Near N Willard Ave, San Gabriel, CA 91775
Steven W.

Steven W.

MAYTAG WASHER MVWC565FW1 Ran diagnostics. No error codes. Ran auto test cycle, calibration- passed. Tested normal wash. Water levels on normal cycle are auto sensing only. Advised to not use normal cycle, use deep fill, 1 rinse with softener, less detergent. Unit is working as designed. Fills, agitates, drains, rinses,& spins properly. Complete.

Near W Wells St, San Gabriel, CA 91776
Steven W.

Steven W.

WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Found intermittent FC light switch. Replaced FC light switch( very hard for switch harness to go back in liner). FC light is working properly. Complete.;

Near San Marcos St, San Gabriel, CA 91776