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Local Reviews
for Rosemead, CA

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 27 customer reviews

Map of Rosemead, CA

Fantastic Service




Review of Appliance Repair Specialist

Professional, thorough, and patient. Explained issue with refrigerator and plan for repair.


Response from Appliance Repair Specialist:

We are delighted to hear that you had a fantastic experience with Juan at Appliance Repair Specialist! We strive to provide professional and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Map of Rosemead, CA

Great service




Review of Appliance Repair Specialist

Juan was excellent, he is very knowledgeable and informed me of everything I needed to know about my washer and dryer.


Response from Appliance Repair Specialist:

We are thrilled to hear that you've had an excellent experience with our technician Juan! We strive to provide great service. Thank you for your time and business.


Map of Rosemead, CA

Great service




Review of Appliance Repair Specialist

Juan was fantastic he took care of the problem and informed me of everything I needed to know.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.


Map of Rosemead, CA

Defect correction on a new refrigerator




Review of Appliance Repair Specialist

Juan did a very good job. It took to visits; one to determine the cause of the problem and the second one tp correct the problem, by replacing a deffective component.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We are glad to know your refrigerator is up and running. We appreciate your time and business.


Map of Rosemead, CA

Good service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Catherine, thank you for writing a review. Please feel free to send an email to customerservice@ars.repair if there is anything else we could have done to earn that last gold star. We appreciate your time and business.


Map of Rosemead, CA

Great Service




Review of Appliance Repair Specialist

Went straight to work, took his time and answered other questions I had. I really like the call back and letting us know when the specialist was on his way.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! Thank you for your time and business.


Map of Rosemead, CA

Good




Review of Appliance Repair Specialist

First of all we trust the name ........Whirlpool We 100% satisfied with the service on time and very good job. Thank you for service 👍🏽👍🏽👍🏽👍🏽👍🏽


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue providing superior service! Thank you for your time and business.


Map of Rosemead, CA

From what I heard is that repair man did a great job.




Review of Appliance Repair Specialist

I know that the man who came to deliver the washer didn't turn on the water because he told me that he didn't want water in the washer.


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience with our technician. We appreciate your time and business.


Map of Rosemead, CA

Great service




Review of Appliance Repair Specialist

The technician was knowledgeable and helpful. Thanks a lot


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Map of Rosemead, CA

Mari G




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business


Andrew




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

Awesome service and very professional.


Freezer issue




Review of Appliance Repair Specialist

I appreciated how patient Steve was is explaining to me the questions I was asking him. He also shared with me the proper was of adjusting the digital options which I was not fully explained by the sales person. It was a pleasant experience. I don't know how to answer the second question becuz I am not as of yet aware of a charge.


Response from Appliance Repair Specialist:

Thank you for the great review. We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Very helpful!




Review of Appliance Repair Specialist

Juan was polite, professional and experienced. An excellent representative of Whirlpool.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Juan! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Great service. Quick and efficient.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Owner




Review of Appliance Repair Specialist

Professional, great service


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Good




Review of Appliance Repair Specialist

Ok very good thank you


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great service but poor communication with dispatch




Review of Appliance Repair Specialist

The technician was excellent. The only complaint I have is the dispatcher. He did not follow through to confirm visitation like he said and I had someone waiting at home for no reason


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Janet




Review of Appliance Repair Specialist

Loose hose, fixed quickly , ran cycle to test leak. Same hose just tightened. Fairly fast.


Crappy coustomer services




Review of Appliance Repair Specialist

customer service sucks. They took a lot of times just to fix the problem where it wasn't that problem specifically. contact customer service and they just ignore my emails and calls.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Technician was professional and thorough with diagnosis and repair. Great experience and will continue to be a loyal Whirlpool customer.


Karen




Review of Appliance Repair Specialist

Great job!


Great




Review of Appliance Repair Specialist

very good


Response from Appliance Repair Specialist:

Hello Richard, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


GREAT SERVICE




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hey Joe, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Steve!


Great Service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Shen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Francisco!


B




Review of Appliance Repair Specialist

X


Juan G.

Juan G.

WASHER MAYTAG MVW6200KW0 "On arrival wash tub/basket assembly leaning to the rear right. Upon inspecting the unit found rear right suspension rod had come off the unit. The rod had come off during use, so the tub had scrapped against the cabinet. Balance ring on spin basket had some plastic shaving along the top due to it rubbing against the top cover. Top cover was hard to remove due to locking tabs on it being bent by basket hitting against it. Suspension rod bushing, and locking clip got damaged, tub ring cover is also off shape. Suspension rod kit, and tub ring need to be replaced. Customer does not want unit to be repaired due to it being at her home for less than a week. Customer will contact the purchasing dealer to set up an exchange."

Near Abilene St, Rosemead, CA 91770
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Not cooling, replaced compressor,dryer,evaporator tested unit working good"

Near Kelburn Ave, Rosemead, CA 91770
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD49STBW1 Found timer not advancing/ removed and replaced timer. Unit now checks ok.

Near Artson St, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Replaced fresh food evaporator fan scroll, and evaporator thermistor. Ran diagnostics, changed defrost mode to automatic. Checked ops, unit is working as designed."

Near Delta St, Rosemead, CA 91770
Juan G.

Juan G.

WASHER MAYTAG MVWB855DC4 "Replaced water valves assembly. Calibrated unit, ran diagnostics,all units ops check fine."

Near Ralph St, Rosemead, CA 91770
Juan G.

Juan G.

DRYER WHIRLPOOL WGD4950HW0 "Replaced support rollers. Checked ops, unit is no longer noisy."

Near Walnut Grove Ave, Rosemead, CA 91770
Juan G.

Juan G.

WASHER MAYTAG MVWB855DC4 "F8e1. F3e2 cleared error codes. Ran diagnostics, unit is not dispensing cold water. Checked water source, it checked fine. Inlet water valve needs to be replaced.; ordrng 1 W11165546 (Inlet valve)"

Near Ralph St, Rosemead, CA 91770
Juan G.

Juan G.

WASHER WHIRLPOOL WTW4955HW1 "F0e2 cleared error code. Ran diagnostics all units ops check fine. Advised customer on using HE detergent, and the proper dosage. Unit is working as designed."

Near Walnut Grove Ave, Rosemead, CA 91770
Juan G.

Juan G.

DRYER WHIRLPOOL WGD4815EW1 "Replaced support rollers,belt, and belt pulley. Checked ops, unit is no longer noisy. Unit is working as designed."

Near Artson St, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced ice container. Checked ops, unit is working as designed."

Near Dorothy St, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Compressor tries to star, unit drawing a little more than 8 amps. Checked windings, they check fine. Tried a new relay, same results. Locked compressor. Compressor needs to be replaced. Will install dye drier, and will bring evaporator in case of a leak. Electrical outlet shows not grounded, and or reversed polarity. Advised customer to have electrical outlet repaired.; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"

Near Kelburn Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Fresh food evaporator iced over, noisy fan. Evaporator fan, and evaporator thermistor need to be replaced.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"

Near Delta Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRSF705HPS00 "Fresh food evaporator completely iced over. Fresh food evaporator thermistor, and fan assembly need to be replaced.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"

Near Ralph St, Rosemead, CA 91770
Juan G.

Juan G.

DRYER WHIRLPOOL WGD4815EW1 Noisy rear support roller. Dryer repair kit needed.; ordrng 1 4392065 (dryer repair kit)

Near Artson St, Rosemead, CA 91770
Juan G.

Juan G.

DRYER WHIRLPOOL WGD4815EW2 "Unable to replicate noise concern. Customer states unit is noisy when it gets started . Checked unit for any objects stuck between drum and seal, none found. Turned unit on, allowed it to run for a few minutes, no noise. Turned unit off and on a few times, unable to replicate any noise. Customer concerned about long drying times. Found there is a metal screen mesh completely clogged at exterior vent. Pointed it out to the customer, advised customer to correct vent outlet with the correct one, one without the metal mesh, to prevent it from accumulating lint and getting clogged again."

Near Newmark Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Replaced defrost heater wire harness. Checked ops unit is working fine.

Near Bartlett Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Replaced deli drawer cover. Checked cover, it’s on as designed, no damage to it."

Near E Village Ln, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Found customer blocking air ways in the fresh food compartment. Temperature ranged from mid 30s to mid 40s in different areas. Instructed customer not to block airways, not to push items all the way against the rear wall. Unit is working fine."

Near Muscatel Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Installed plastic spacers on fresh food door to make sure light switch is fully activated. Checked ops, unit is dispensing as designed."

Near Orange Pl, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Evaporator completely iced over. Ran diagnostics, during forced defrost, unit’s defrost heater not getting activated. Checked for proper voltage coming out of control board. Bimetal harness, and heater need to be replaced.; ordrng 1 W11260592 (harns-wire) and 1 WP12729128 (heater)"

Near Bartlett Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Replaced led module assembly, and dispenser board. Checked ops, all lights are working now, and dispenser board is working as designed."

Near Pitkin St, Rosemead, CA 91770
Juan G.

Juan G.

WASHER MAYTAG MVWB765FW3 "Unit makes a knocking sound as the agitator changes direction. Ran diagnostics, ran agitation test, no knocking sound. Ran a normal cycle with clothes, knocking sound could be heard. Called tech line to report and seek advise. Tech line advises the knocking sound is normal, as the parts settle in, the noise can be heard. They also advise to let the customer know depending on the size/ weight of the load, the sound might be louder. They ask to let the customer know it is a mechanical movement, some unit is bound to make noises when working, specifically when agitator changes direction. Per tech line the unit is working as designed. SR# 7729331283"

Near Rosemead Pl, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Door switches not making good contact with door liners. Plastic spacers need to be installed.; ordrng 2 WP2177331 (plastic-sq)s

Near Orange Pl, Rosemead, CA 91770
Juan G.

Juan G.

WASHER WHIRLPOOL WFW560CHW2 "Ran diagnostics, no error codes stored. All unit’s ops check fine. Instructed customer on unit’s settings, advised customer to double check the spin speed settings, to make sure it’s not set to the off position. Unit is working fine at the time of service."

Near Nannestad St, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "Freezer led light not working. Replaced led assembly, checked ops, all unit’s lights are working fine now."

Near Earle Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced fresh food compartment ceiling led assembly. Checked ops, all unit’s lights are working fine."

Near Bartlett Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "User interface not working 100%, fresh food compartment ceiling light not working. User interface and led assembly need to be replaced.; ordrng 1 W11043011 (module) and 1 W11265135 (panel-ui)"

Near Pitkin St, Rosemead, CA 91770
Juan G.

Juan G.

WASHER MAYTAG MHWE500VW00 "F30 Dispenser system error. Dispenser motor rotating, but it can not find the proper position. Mechanism on dispenser keeps rotating making a cracking noise. Unit is leaking from dispenser housing. Dispenser assembly needs to be replaced, but it’s no longer available."

Near Rosebrook Ln, Rosemead, CA 91770
Juan G.

Juan G.

WASHER WHIRLPOOL MVW6230HW0 "Replaced listed parts, calibrated unit. Ran diagnostics, unit’s ops checked fine. Unit is no longer noisy."

Near Strang Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Deli drawer cover is cracked. Customer will like it replaced.Customer was concerned about crisper drawers falling off when pulling them open. Checked crisper drawer operation, advised customer not to pull drawers too far out. Crispers do stop, but if pulled too far out, then they do fall out.; ordrng 1 W10827914 (cover)"

Near E Village Ln, Rosemead, CA 91770
Juan G.

Juan G.

DISHWASHER WHIRLPOOL WDF520PADM7 "F8e2 drain issue. Cleared error code, ran diagnostics. Drain pump getting activated, but not draining. Upon inspecting installation, found customer had replaced the garbage disposer, but did not remove the knock out plastic from hose connector. Checked dishwasher, unit is now draining as designed. Instructed customer to remove knock out, to install an air gap, or to secure drain hose higher than where it connects to disposer, to avoid water flowing into the dishwasher when using the sink."

Near Rose Glen Ave, Rosemead, CA 91770
Juan G.

Juan G.

DISHWASHER MAYTAG MDB4949SHZ0 "Found loose hose connection at drain pump. Corrected connection. Ran diagnostics, unit’s ops check fine. No longer leaking. Upon working on the unit, found unit is connected to cold water source, pointed to customer, advised him the unit needs to be connected to HOT water for it to work properly."

Near Rosemead Pl, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Fresh food compartment ceiling light not working. Led assembly needs to be replaced.; ordrng 1 W11043011 (module)

Near Bartlett Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Found cracked water tube at inlet valve. (Water dispenser). Repaired tubing using 5/16 fitting/ coupler, and tubing. Checked ops, unit is no longer leaking when dispensing water.; used 1 WP2300868 (FITTING 5/16") from stock"

Near Pollock St, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "User interface completely off. Upon checking the unit, found broken light blue wire at harness connection from main wire harness to freezer door harness connections. Attempted to repair, but unable to remove pin from harness connector. Wire harness coming out of the cabinet is long enough to reach the connection point, but not long enough to be able to work on it to repair. Unable to call tech line to report issue, given it’s after hours, and they are closed. Will call tomorrow to report, and will inform customer of next step to take."

Near Mooney Dr, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Noisy air damper motor. Air damper/diffuser needs to be replaced.; ordrng 1 W11164593 (diffuser)

Near Fern Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Found supply water line/ tube has a pin hole or crack. Water misting constantly to the point where water goes all the way to the front of the unit. Pointed out to customer, advised it is part of the home and not the refrigerator. Customer needs to repair/ replace water supply tube. Unit has excessive dirt accumulated on condenser and machine compartment."

Near Pollock St, Rosemead, CA 91770
Juan G.

Juan G.

RANGE KITCHENAID KFGG500ESS2 "Customer cocerned,cooktop is stained. main cooktop will be replaced. (Stainless steel); ordrng 1 W11241183 (cooktop)"

Near Rosemead Pl, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Replaced freezer light switch. Freezer light working properly now, ice maker receiving proper voltage. Initiated harvest cycle, ice maker is working fine, no need to replace it at this time."

Near Garvalia Ave, Rosemead, CA 91770
Juan G.

Juan G.

RANGE WHIRLPOOL WEG730H0DS0 "Replaced all listed parts. Checked unit’s ops, all burners are working as designed. Oven functioning fine as well."

Near Graves Ave, Rosemead, CA 91770