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Local Reviews
for Rosemead, CA

Rated 4.4 out of 5 stars based on 7 customer reviews

Map of Rosemead, CA

Crappy coustomer services




customer service sucks. They took a lot of times just to fix the problem where it wasn't that problem specifically. contact customer service and they just ignore my emails and calls.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Rosemead, CA

Great service




Technician was professional and thorough with diagnosis and repair. Great experience and will continue to be a loyal Whirlpool customer.


Map of Rosemead, CA

Karen




Great job!


Map of Rosemead, CA

Great




very good


Response from Appliance Repair Specialist:

Hello Richard, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Rosemead, CA

GREAT SERVICE





Response from Appliance Repair Specialist:

Hey Joe, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Steve!


Map of Rosemead, CA

Great Service!





Response from Appliance Repair Specialist:

Hi Shen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Francisco!


Map of Rosemead, CA

B




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Steven W.

Steven W.

RANGE - GAS MAYTAG MGR6600FZ0

Near Garvey Ave, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WFW7590FW0

Near Muscatel Ave, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WFW72HEDW0 Ran diagnostics. Found vent hose coupler ears broken( came off tub ). Needs hose assembly.; rqstng P&A on 1 WPW10568614 (hose)

Near Ralph St, Rosemead, CA 91770
Steven W.

Steven W.

DRYER - GAS WHIRLPOOL WGD85HEFC1 "Noisy. Found lint stuck to blower wheel vanes. Cleaned blower wheel. Dryer is heating, tumbling properly at this time. Complete."

Near Dellrose Ave, Rosemead, CA 91770
Steven W.

Steven W.

WASHER AMANA NTW4605EW0 "Ran diagnostics. Had f8e1, f2e1 error codes. Found no water coming in. Found harness plug into control loose. Recrimped terminals, reinserted plug into control. Cleared error codes. Ran calibration, auto test cycle. Fills, agitates, drains, rinses,& spins properly. Complete."

Near Grand Ave, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WFW9470WW01 "Had f21 error code. Keeps draining. Found air trap plugged. Cleaned air trap. Fills, washes, drains, rinses,& spins properly. Advised customer to use clean cycle with affresh cleaner monthly. Originaln pump impeller has excess play( worn ). Pump was needed. Ccmplete."

Near Ralph St, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WFW9470WW01 "Has f21 error code. Filter is clean. Found worn drain pump. EST 369.82. Replaced drain pump. Water tested unit. Fills, washes, drains, rinses, & spins properly. Advised customer not to use powder detergent. Complete."

Near Ralph St, Rosemead, CA 91770
Steven W.

Steven W.

WASHER AMANA NTW4516FW3 Ran diagnostics. No error codes found. Found hoses reversed. No hose bibs. Customer had to turn off water to whole house. Corrected hoses. Vibration in spin. Adjusted front leg. Unable to test with water( plumbing issue). Advised customer to call plumber. Complete.

Near Delta Ave, Rosemead, CA 91770
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Found FC door warped causing door gasket not to seal. Needs FC door; ordrng 1 LW11089011 (DOOR, FC)"

Near Highpine St, Rosemead, CA 91770
Steven W.

Steven W.

RANGE WHIRLPOOL WFG320M0BS3 Found oven door handle screw fell inside door. Reinstalled door handle. Door is opening/ closing properly. Complete.

Near Emerson Pl, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. Had f0e2, F5e1 error codes. Found lid strike spring worn. Replaced lid strike. R & R wash plate to remove coins.Ran calibration, auto test cycle- passed. Instructed customer to use only HE liquid detergent or pods( one only ). Fills, agitates, drains, rinses, & spins properly. Complete.; used 1 W10837741 (STRIKE) from stock"

Near Guess St, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW2 "Replaced fill valve assembly. Ran diagnostics. No error codes. Ran auto test cycle- passed. Test normal wash , drain & spin. Fills, agitates, drains, rinses, & spins properly at this time. Complete."

Near Marshall St, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW2 Ran diagnostics. Had f8e1 error code. Found cold side of fill valve sticking partially closed( good pressure from both hoses ). Needs fill valve. Called tech line.; ordrng 1 W11210459 (VALVE)

Near Marshall St, Rosemead, CA 91770
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced FC door assembly, Left filler. Unit cooling properly. UI, dispensers are working properly at this time. Advised customer to leave FC door closed for 5 hours. Complete."

Near Highcliff St, Rosemead, CA 91770
Steven W.

Steven W.

RANGE - GAS WHIRLPOOL WFG505M0BS3 "Replaced melted ERC ( control ), door gasket, insulation kit. Surface burners, oven are working properly at this time. Advised not to put large pots on rear burners. Complete."

Near Graves Ave, Rosemead, CA 91770
Steven W.

Steven W.

REFIRGERATOR WHIRLPOOL WRF560SMYB04 "Replaced FC harness, door switch, ice maker. Cycled properly. Complete."

Near Yarrow St, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW2 Customer had to leave. Reschedule for Wednesday 11/14; schdld next appmnt for 11/14 WED !

Near Marshall St, Rosemead, CA 91770
Steven W.

Steven W.

WASHER MAYTAG MVWB725BW0 "SR 7723349560. Called trade partners. Ran diagnostics. Found worn tub bearings, basket hub, wash plate. Needs basket hub, bearing kit, wash plate."

Near Bentel Ave, Rosemead, CA 91770
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Ran diagnostics. Found RC evaporator iced up. Found valve chatter when using water dispenser. Needs adaptor kit W10842568, needs water pressure regulator kit per W10790000A. Needs RC thermistor/ harness, evaporator fan, support; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) and 1 W10864518 (adapter) and 1 WPW10389152 (support)"

Near Steele St, Rosemead, CA 91770
Steven W.

Steven W.

WASHER MAYTAG MVWB835DW3 "Replaced gear case, screw, wash plate.( had to break off wash plate ) Ran diagnostics. No error codes. Ran calibration, auto test cycle. Drain hose came off drain connector ( cabinet ). Reinstalled drain hose. Fills, agitates, drains, rinses & spins properly. Complete."

Near Delta Ave, Rosemead, CA 91770
Steven W.

Steven W.

REFIRGERATOR WHIRLPOOL WRF560SMYB04 "Called tech line. Per tech line order FC door switch. Ice maker won’t jump. Needs ice maker, door switch, FC harness; 1 12002646 (light switch) 1 4317943 (icemaker only) and 1 WPW10487766 (harns-wire)"

Near Yarrow St, Rosemead, CA 91770
Steven W.

Steven W.

RANGE - GAS WHIRLPOOL WFG505M0BS3 "Found ERC ( control ) melted, oven door gasket coming apart, needs insulation per service pointer # w10917778. Replaced control, door gasket, installed insulation. Advised customer to replace gas connector ( more than 20 years old). Unit is heating properly at this time. Advised no large pots/ pans on back burners. Complete."

Near Graves Ave, Rosemead, CA 91770
Steven W.

Steven W.

RANGE - GAS WHIRLPOOL WFG505M0BS3 "Found ERC melted, oven door gasket coming off, needs insulation per service pointer # w10917778. Needs control, gasket, insulation 2 count job.; ordrng 1 W11025151 (insulation) and 1 W11126814 (CONTROL) and 1 WPW10535778 (gaskt-door)"

Near Graves Ave, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW2 "Replaced actuator, splutch. Ran diagnostics. Had f8e1 error. Ran calibration, auto test cycle. Filling properly. Drain hose is ok. Press tube is ok. Per customer switching back to wash then stops. Replaced main control. Fills, agitates, drains, rinses, & spins properly. Complete."

Near Marshall St, Rosemead, CA 91770
Steven W.

Steven W.

WASHER MAYTAG MVWB765FW1 "Ran diagnostics. Had f2e1 error code. Cleared error code. Ran manual test cycle. Found gear case noisy in wash. Replaced gear case. Ran quick test cycle. Fills, agitates, drains, rinses, & spins properly. Complete."

Near Turpin St, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics. Had f7e5, f2e1, f8e1 error codes. Cleared error codes. Found splutch linkage binding. Needs splutch, shifter.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)"

Near Marshall St, Rosemead, CA 91770
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Replaced FC LED module. Right RC, FC LEDs are working properly. Unit is cooling properly at this time. Advised customer to clean condenser 3-4 times yearly. Complete."

Near Fendyke Ave, Rosemead, CA 91770
Steven W.

Steven W.

WASHER MAYTAG MVWB835DW3 "Ran diagnostics. Had f0e3, f5e4 error codes. Ran test cycle. Found noisy gear case bearings in spin. Needs wash plate, gear case, screw.; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)"

Near Delta Ave, Rosemead, CA 91770
Steven W.

Steven W.

REFIRGERATOR WHIRLPOOL WRF560SMYB04 "Called tech line. Per tech line, has to be defective ice maker. Replaced ice maker. Ice maker is cycling properly at this time. Advised customer to allow 2-3 days for ice. Complete."

Near Yarrow St, Rosemead, CA 91770
Steven W.

Steven W.

REFIRGERATOR WHIRLPOOL WRT541SZDW00 "Replaced evaporator fan blade, air tower. Sealed cabinet/ liner with RTV. Deiced return air, diffuser. Unit is cooling properly at this time. Advised to allow 24 hours before loading food. Complete."

Near Denton Ave, Rosemead, CA 91770
Steven W.

Steven W.

M/W OTR KITCHENAID KMHS120ESS5 "Found clock was on 24 hour time. Reset clock. Instructed customer on clock settings. Regular, AM/PM, or 24 hour. MW is heating, working properly. Complete."

Near Palmcreek Dr, Rosemead, CA 91770
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found FC light switch stuck. Replaced light switch. FC LED is working properly. Ice maker is harvesting properly at this time. Cleaned condenser. Complete.

Near Bartlett Ave, Rosemead, CA 91770
Steven W.

Steven W.

REFIRGERATOR WHIRLPOOL WRT541SZDW00 "Found air tower foam cracked, needs fan blade/ RTV kit to reseal cabinet/ liner; ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower)"

Near Denton Ave, Rosemead, CA 91770
Steven W.

Steven W.

REFIRGERATOR WHIRLPOOL WRF560SMYB04 "Power to ice maker, won’t run. Replaced Ice maker. Still won’t run. Replaced 2nd ice maker from truck stock. Still won’t run. Need to call tech line. Ordering FC harness, light switch. 1 12002646 (light switch), ordrng 1 4317943 (icemaker only), 1 WPW10487766 (harns-wire), used 1 4317943 (ICEMAKER) from stock"

Near Yarrow St, Rosemead, CA 91770
Francisco S.

Francisco S.

FREEZER WHIRLPOOL WRX988SIBM Checked unit found temp within acceptable range. Cx stated his FC light has been out for a month or so. I asked cx to place water inside FC to check temp and make sure it is freezing properly. As of right now I am ordering the FC led module to repair his unit; ordering 1 WPW10637153 (module)

Near Fendyke Ave, Rosemead, CA 91770
Francisco S.

Francisco S.

REFIRGERATOR WHIRLPOOL WRF560SMYB04 "Checked unit found ice maker bail arm not going down after cycling. Removed and replaced parts listed, tested ops unit working as designed.; used 1 4317943 (ICEMAKER) from stock"

Near Yarrow St, Rosemead, CA 91770
Francisco S.

Francisco S.

RANGE JENN-AIR JGS9900BDB Checked unit found top burners working fine Cx asked me to check oven as well took high and low readings 3 cycles for a total of 6 numbers and divided by 6. Average temp was 399.5 degrees calibrated oven and asked cx to test it out and report any issues. Unit working as designed at this point.

Near Darlington St, Rosemead, CA 91770
Steven W.

Steven W.

RANGE - GAS WHIRLPOOL WFG320M0BS3 "Found door hinge counter support fell into cabinet( left ), right support coming loose. Reinstalled counter supports, reinstalled oven door. Door is opening/ closing properly. Advised not to lift up on oven door. Complete."

Near Evelyn Ave, Rosemead, CA 91770
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced FC door switch. FC light is working properly at this time. Unit is cooling properly at this time. Complete.

Near Earle Ave, Rosemead, CA 91770
Francisco S.

Francisco S.

whirlpool dryer WGD5000DW3 Explained to customer the difference between a manual drying cycle and accudrying. Informed him accudrying cycle works by sensing the dryness of your clothes and it helps him save energy. And manual drying has certain temp setting that it goes by and a certain time that you manuallly set on the actual settings. Which in accudry it shuts off when it senses it has reached the set dryness level.; Job Complete.

Near Jacob Rd, Rosemead, CA 91770