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Local Reviews
for Rosemead, CA

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 18 customer reviews

Map of Rosemead, CA

Mari G




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business


Map of Rosemead, CA

Andrew




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Map of Rosemead, CA

Great Service




Review of Appliance Repair Specialist

Awesome service and very professional.


Map of Rosemead, CA

Freezer issue




Review of Appliance Repair Specialist

I appreciated how patient Steve was is explaining to me the questions I was asking him. He also shared with me the proper was of adjusting the digital options which I was not fully explained by the sales person. It was a pleasant experience. I don't know how to answer the second question becuz I am not as of yet aware of a charge.


Response from Appliance Repair Specialist:

Thank you for the great review. We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Rosemead, CA

Very helpful!




Review of Appliance Repair Specialist

Juan was polite, professional and experienced. An excellent representative of Whirlpool.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Juan! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Map of Rosemead, CA

Great service. Quick and efficient.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of Rosemead, CA

Owner




Review of Appliance Repair Specialist

Professional, great service


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Map of Rosemead, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Map of Rosemead, CA

Good




Review of Appliance Repair Specialist

Ok very good thank you


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of Rosemead, CA

Great service but poor communication with dispatch




Review of Appliance Repair Specialist

The technician was excellent. The only complaint I have is the dispatcher. He did not follow through to confirm visitation like he said and I had someone waiting at home for no reason


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Janet




Review of Appliance Repair Specialist

Loose hose, fixed quickly , ran cycle to test leak. Same hose just tightened. Fairly fast.


Crappy coustomer services




Review of Appliance Repair Specialist

customer service sucks. They took a lot of times just to fix the problem where it wasn't that problem specifically. contact customer service and they just ignore my emails and calls.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Technician was professional and thorough with diagnosis and repair. Great experience and will continue to be a loyal Whirlpool customer.


Karen




Review of Appliance Repair Specialist

Great job!


Great




Review of Appliance Repair Specialist

very good


Response from Appliance Repair Specialist:

Hello Richard, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


GREAT SERVICE




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hey Joe, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Steve!


Great Service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Shen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Francisco!


B




Review of Appliance Repair Specialist

X


Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Unit freezing in fresh food compartment. Customer was pushing items and had a liner on the upper shelf that would block the air ways. Customer concerned about cabinet side walls being wavy. Instructed customer not to push items all the way against the rear wall, explained that when the foam insulation is injected into the cabinet, it usually does not being perfectly flat appearance wise. Advised customer it is normal for the side walls to be a bit wavy. Unit is working fine."

Near Burton Ave, Rosemead, CA 91770
Juan G.

Juan G.

RANGE WHIRLPOOL WEG730H0DS0 "Left front orifice holder is off shape, it does not allow burner head to slide into it properly. Baked on screws holding both front orifice holder, screws will need to be broken off. ; ordrng 1 W10657946 (spud-orfce) and 1 W10821182 (orifice) and 4 WP3368921 (screw-torx)s"

Near Graves Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced left rear led assembly on fresh food’s ceiling. Checked ops, all unit’s lights are working fine now."

Near Temple City Blvd, Rosemead, CA 91770
Juan G.

Juan G.

WASHER WHIRLPOOL WTW4850HW1 "F9e1, F0e2. Cleared error codes. Found drain pump’s check valve had come off, blocking drain hose. Re installed check valve on drain pump. Ran diagnostics, unit is working fine now."

Near Denton Ave, Rosemead, CA 91770
Juan G.

Juan G.

LAUNDRY WHIRLPOOL MVW7230HC0 "Unit’s display not working properly. Reset control board, accessed diagnostics, display is not responding/resetting itself. Console/ U.I. needs to be replaced. Customer will rather have the unit exchanged, she will contact the dealer store."

Near Arica Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer concerned unit is not making ice, unable to remove water filter, and fresh food doors not closing properly. Unit was not leveled properly, rocked side to side. Replaced water filter, leveled unit properly. Doors are closing fine now. Freezer light switch is not working, no voltage to ice maker. Freezer light switch needs to be replaced to be able to determine if icemaker would need to be repaired. Customer declines repair at this time. "

Near Garvalia Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL ASI2175GRS04 "Fresh food lower door cam, not on properly ( sticking out). Removed fresh food door, corrected cam positioning. Checked ops, cam staying in place, doors are leveled properly."

Near Guess St, Rosemead, CA 91770
Juan G.

Juan G.

WASHER MAYTAG MVWC565FW1 "Replaced suspension rods. Ran diagnostics, unit’s ops check fine."

Near Falling Leaf Ave, Rosemead, CA 91770
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Needs fill tube leaks; ordrng 1 WPW10601149 (fitting)

Near Olney St, Rosemead, CA 91770
Juan G.

Juan G.

WASHER WHIRLPOOL WFW8620HW1 "F9e1 long drain. F0e5 off balance. Cleared error codes, ran diagnostics. Ran a normal load with clothes, unit noise coming from pedestal, tightened pedestal screws, noise went down a little. Unit is working fine."

Near Ivar Ave, Rosemead, CA 91770
Juan G.

Juan G.

WASHER MAYTAG MVWB765FW3 "Unit is making a clanking noise as it agitates. Loose gearcase shaft. Suspension rods are loose. Agitator Needs to be broken off to replace. Gearcase and related parts, along with suspension rods need to be replaced.; ordrng 1 W10734521 (slider) and 1 W10752187 (screw) and 1 W10754448 (clutch) and 1 W10909670 (nut-spaner) and 1 W11130359 (suspension) and 1 W11161960 (agitator) and 1 W11393685 (GEARCASE)"

Near Rosemead Pl, Rosemead, CA 91770
Juan G.

Juan G.

WASHER MAYTAG MVWC565FW1 "Gearcase is noisy at times, It needs to be replaced, along with related parts. Suspect balance ring on spin basket is compromised, not allowing for proper balancing of unit. Agitator and bolt need to be broken off.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11161960 (agitator), states that autho needed"

Near Falling Leaf Ave, Rosemead, CA 91770
Juan G.

Juan G.

WASHER MAYTAG MVWC565FW1 "F0e5 off balance. Cleared error code. Calibrated unit, ran diagnostics. Unit’s ops check fine. Suspension rods are loose, they need to be replaced.; ordrng 1 W11130362 (suspension)"

Near Falling Leaf Ave, Rosemead, CA 91770
Juan G.

Juan G.

DRYER MAYTAG MGDC465HW0 "Found loose bulkhead bracket, adjusted position, and tightened screws properly. Checked ops, unit is working fine."

Near Willard Ave, Rosemead, CA 91770
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Not cooling, found evaporator fan motor bad, replaced unit working good."

Near Olney St, Rosemead, CA 91770
Andy  H.

Andy H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Needs fan motor ; ordrng 1 WPW10464673 (motor-evap)

Near Olney St, Rosemead, CA 91770
Juan G.

Juan G.

WASHER MAYTAG MHW5630HC0 "Ran diagnostics, no error codes stored. Electrical outlet still has low voltage, it keeps fluctuating between 108v and 112v. Unit is outside underneath a porch (on left end) unit is exposed to the elements. 10:45 a.m. sun directly onto unit took temperature at cabinet in control board area it was at 117F degrees. Called tech line to report issues. SR 7728677099 Tech line advises, unit needs to be plugged into an outlet with proper voltage, and unit needs to be installed in an enclosed room. Instructed customer."

Near Burton Ave, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4816FW2 "Ran diagnostics. Had f8e1 error code. Cleared error code. Found pressure tube off control. Reinstalled pressure tube onto control. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly. Complete."

Near Falling Leaf Ave, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WTW7300DW0 "Ran diagnostics. No error codes found. Ran manual function test. Fills, agitates, drains, rinses,dispenses, and spins properly. Leaking pump to cabinet hose connection. Reinstalled hose/ clamp on pump. No leaks found. Instructed customer to use less detergent. Complete."

Near Gladys Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Ice container auger mechanism is jammed, container cracked on the bottom. Ice container needs to be replaced.; ordrng 1 WPW10558423 (ice-contnr)"

Near Dorothy St, Rosemead, CA 91770
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced FC LED module. All LEDs are working properly at this time. Unit is cooling properly at this time. Complete.

Near Charlotte Ave, Rosemead, CA 91770
Juan G.

Juan G.

WASHER MAYTAG MHW5630HC0 "F1e2 under or over voltage. Reset main control board, ran diagnostics, unit checks fine, but voltage at electrical outlet is 108v. Unit needs steady 120volts at all times. Electrical issue, customer needs to address it"

Near Burton Ave, Rosemead, CA 91770
Juan G.

Juan G.

WASHER WHIRLPOOL MVW6230HW0 "Unit not leveled properly, it would rock back and fort. Adjusted feet to level properly. Customer is concerned about the sounds and how the tub moves, compared to her previous machine. Advised customer unit is making normal sounds, and the way the tub hangs from all four corners, it moving is normal. Ran a normal cycle with clothes, unit is working as designed."

Near Strang Ave, Rosemead, CA 91770
Juan G.

Juan G.

DRYER MAYTAG MGDX655DW1 "Removed front panel, found a piece of metal had come off a clothing garment. Metal was stuck on front drum slides and seal. Removed metal, reinstalled front panel. Checked ops, unit is working fine now."

Near Hellman Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Fresh food evaporator completely iced over, evaporator fan with thermistor harness needs to be replaced. Instructed customer to turn unit off for 24 hours for all the excess ice to melt.; ordrng 1 W11087438 (motor-evap)"

Near Rio Hondo Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR AMANA ASI2175GRW00 Replaced defrost thermistor. Checked ops unit is working fine.

Near Rio Dell St, Rosemead, CA 91770
Juan G.

Juan G.

WASHER AMANA NTW4516FW3 "F8e1 long fill/no fill. Found hot water faucet off, pointed that to customer, she stated she closed it when trying to figure why the unit was not working. Upon further inspection, found drain hose had been sealed with an adapter to the drain pipe. Customer states it was sealed because water would over overflow. Instructed customer to remove adapter, drain hose needs to be vented (fed into drain tube by itself, no adapter to seal it on) water is most likely siphoning out during wash cycles. Explained that the drain pump is designed to drain the water out onto the drain pipe for it to drain away by itself, the way the plumbing is clogged, the drain pump is forcing itself pushing the water out. Unit is working fine."

Near Isabel Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR AMANA ASI2175GRW00 "Unit not going into defrost cycle. Evaporator iced over. Ran diagnostics defrost heater ops check fine. No error codes stored. Defrost thermistor needs to be replaced. Customer is using an adapter to plug unit into electrical outlet because outlet is not a three prong grounded one. Advised customer to have electrical outlet replaced, per manufacturer unit needs to be connected to a properly grounded electrical outlet to work as designed.; ordrng 1 WPW10384183 (thermistor)"

Near Rio Dell St, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRS315SNHM03 "Customer concerned unit is loud, specially at night time. Also that unit rocks when opening or closing. Leveled unit properly, checked compressor and fans. All different loads on unit are working as they should, normal noise level. Customer is comparing unit to previous models owned, and different branded unit owned by relatives. Advised customer unit’s sound levels are normal. Unit sits in the living room, at night surroundings are a lot quieter, so unit would seem louder, even though it is emitting same sounds as in the daytime. Unit is working fine."

Near Marshall St, Rosemead, CA 91770
Steven W.

Steven W.

WASHER WHIRLPOOL WFW72HEDW0 "Ran diagnostics. Had f5e2 error code. Cleared error code. Ran quick test cycle. Found noisy drain motor. Fills, washes, drains, rinses, and spins properly. Instructed customer on balance ring normal sounds. Customer declined pump. Complete."

Near Whitmore St, Rosemead, CA 91770
Andy  H.

Andy H.

DRYER WHIRLPOOL MGD6230HW0 "Unit making noise, found side wall hitting drum, adjusted side wall by removing top and drum tested unit working properly"

Near Strang Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Replaced fresh food evaporator fan-scroll, and evaporator thermistor. Ran diagnostics, checked ops, unit is working fine."

Near Mooney Dr, Rosemead, CA 91770
Juan G.

Juan G.

WASHER WHIRLPOOL WTW7500GW2 "Replaced water valve assembly. Calibrated unit. Checked ops, unit is working fine fine fine."

Near Loren Ln, Rosemead, CA 91770
Juan G.

Juan G.

WASHER MAYTAG MVWB865GW0 "F0e5 overload. Tried to spin basket manually, a lot of resistance felt. Disassembled unit, found a bottle cap (bleach) stuck between spin basket and tub. Removed cap. Ran diagnostics, unit’s ops check fine. Calibrated unit as well."

Near Marshall St, Rosemead, CA 91770
Juan G.

Juan G.

WASHER WHIRLPOOL WTW5000DW3 "Replaced suspension rods, checked ops. Unit is working fine."

Near Falling Leaf Ave, Rosemead, CA 91770
Juan G.

Juan G.

WASHER WHIRLPOOL WTW5000DW3 Loose suspension rods. Suspension rods need to be replaced.; ordrng 1 W11130362 (suspension)

Near Falling Leaf Ave, Rosemead, CA 91770
Juan G.

Juan G.

WASHER WHIRLPOOL WFW8620HW1 "Replaced all 4 shocks. Checked ops, unit is no longer noisy."

Near Ivar Ave, Rosemead, CA 91770
Juan G.

Juan G.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Compressor not turning on, checked relay and overload. Overload checked open, replaced overload, compressor would try to turn on but would click off right away. Compressor windings check fine. Would want to replace relay, but it does not come up available as an order able part. Called tech line to report issue. Tech line recommends replacing the compressor, they believe it might be a locked compressor rotor. Unit uses R600 refrigerant7728341181; ordrng 1 W11370574 (COMPRESSOR )"

Near Willard Ave, Rosemead, CA 91770
Juan G.

Juan G.

WASHER MAYTAG MVWB835DW2 "On arrival, found a single bedding sheet (wet) in basket. Questioned customer if that was the only thing washing when the unit failed. (It was) Ran diagnostics, the only error code was F0e5 off balance. Informed customer they are not loading the unit properly, more than one item has to be in there for the machine to balance itself properly. "

Near Walnut Grove Ave, Rosemead, CA 91770
Juan G.

Juan G.

WASHER WHIRLPOOL WTW7500GW2 "F0e3. F8e1. Long fill F3e2 inlet water temperature fault. Ran diagnostics, unit is not dispensing cold water. Inlet water valves need to be replaced.; ordrng 1 W11165546 (valve)"

Near Loren Ln, Rosemead, CA 91770