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Local Reviews
for Pomona, CA

Appliance Repair Specialist Rated 4.4 out of 5 stars based on 22 customer reviews

Map of Pomona, CA

Tyler diagnosed the trouble quickly.




Review of Appliance Repair Specialist

Trouble was resolved after new ice maker installed. I waited a few days for parts and second appointment.


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are happy to hear you had a pleasant experience with Tyler and we are more than glad to know your ice maker is working like new


Map of Pomona, CA

Good Troubleshooter




Review of Appliance Repair Specialist

Andy was professional and friendly. He was knowledgeable on the whirlpool appliances we bought. He was also good at troubleshooting and repair of my appliances. So far everything is running fine.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Pomona, CA

Already took this survey!!!




Review of Appliance Repair Specialist

Check my first survey. Not sure why you sent another one. Wasn’t pleased with the service. Doesn’t matter now, issue was fixed by another company.


Response from Appliance Repair Specialist:

Hi Daniel, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Pomona, CA

Good




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Pomona, CA

Nice Fix




Review of Appliance Repair Specialist

Very nice gentleman.


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Map of Pomona, CA

Excellent/ Nice personality




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Pomona, CA

Not Professional Whirlpool Repair Specialist




Review of Appliance Repair Specialist

The specialist referred from Whirlpool repair service subsite was not really professional. My washer had problem with the coin slot stuck and I told them to prepare the part in advance, but they didn't have the part when they came. The 2nd date, they replaced the after market coin chute saving me $40 compared to original whirlpool part. Unfortunately, they didn't tell me it is $1.25, not $1.50 as my original part price. I asked the specialist to change the price to $1.50 as the original on, but he told me he didn't know. It ended up I was forced to took the part as it is. I wished they have provide all important information ahead of time. I would definitely chose original whirlpool part if they told me the aftermarket part is $1.25 and they didn't know how to change the price as whirlpool referred specialist. My washer is only $750 , but I have to pay over $300 just to replace the coin chute and with wrong price $1.25. Too bad!


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Pomona, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Map of Pomona, CA

Joana




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Joana, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Pomona, CA

Good work as always




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Maria, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Professional




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Brian, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Refrigerator repair




Review of Appliance Repair Specialist

Tyler was very helpful explaining the working of my refrigerator and repair


Hassle Free Service




Review of Appliance Repair Specialist

In and out in no time...he knew what he was doing and did not waste any time one of the best experiences I have been thtough in terms of appliance repair!


REFRIGERATOR REPAIT




Review of Appliance Repair Specialist


I give you the five because you are excellent




Review of Appliance Repair Specialist

Great ! and excellent customer service thank you Tyler


Response from Appliance Repair Specialist:

Hi Isabel, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Great service, knowledgeable tech.




Review of Appliance Repair Specialist

Great service!


Response from Appliance Repair Specialist:

Hello Diana, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

They got to service my washer on time


Response from Appliance Repair Specialist:

Hi Silvinio, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Susie




Review of Appliance Repair Specialist

He came out right away but he didn’t have the small part to fix our washer machine. We had to wait extra 4 days for Tyler to get part. The repair only told 5 minutes. Not happy to wait 4 days. Had to go to laundry mat. Very inconvience for us.


Response from Appliance Repair Specialist:

Hi Susie, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Great Service, but price a little high.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Kathy, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Dryer




Review of Appliance Repair Specialist

Dryer


Response from Appliance Repair Specialist:

Hello Ferdinand, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


dryer repair




Review of Appliance Repair Specialist

Tyler fixed the dryer within 30 minutes.


Response from Appliance Repair Specialist:

Hey there! Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Great customer service




Review of Appliance Repair Specialist

Tyler was great and kind!


Response from Appliance Repair Specialist:

Hello Samantha, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tyler!


Andy  H.

Andy H.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "No cool and power going off and on, found that evaporator fan is bad and needs a power supply board file 7725427864; ordrng 1 WPW10453401 (elect control board)"

Near Roosevelt Ave, Pomona, CA 91767
Steven W.

Steven W.

WASHER MAYTAG MHW6630HW0 "Need to call tech line.Not a recall.Ran diagnostics Had f8e1, f5e2, f0e5, f0e1 error codes. Found new dispenser is leaking , also needs hot and cold valves. ; ordrng 1 W11316255 (VALVE- HOT) and 1 W11316256 (VALVE- COLD) and 1 W11316257 (HOSE- HOT) and 2 W11316599 (HOSE- COLD)s and 1 W11316600 (DRAWER- DISPENSER )"

Near Mountain Ave, Pomona, CA 91767
Tyler F.

Tyler F.

REFRIGERATOR MAYTAG MFI2570FEZ01 Customer stated that they are still having issues with dispenser. Ordering door not in stock.; ordrng 1 W10855083 (dor-fip)

Near S Elm St, Pomona, CA 91766
Andy  H.

Andy H.

REFRIGERATOR KITCHEN AID KRFC300EBS00 "Not cooling, replaced compressor,valves,evap. Tested unit working properly"

Near W 9th St, Pomona, CA 91766
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4816FW1 "Replaced agitator and screw. Ran diagnostics. Found drain hose cracked, leaking, barrier cap cracked. Local purchase. Replaced cap and drain hose. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly. Complete."

Near Penmar Ln, Pomona, CA 91766
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRF532SMHV00 Removed and replaced condenser. Vacummed system and charged with freon. Tested all worka good at this time.

Near N Garey Ave, Pomona, CA 91767
Steven W.

Steven W.

WASHER WHIRLPOOL WFW92HEFW0 "Called tech line. SR # 7727098847. Per tech line dispenser motor switch is not stopping motor. Replaced dispenser motor/ switch assembly. Ran diagnostics. Ran quick test cycle. Leaking at dispenser shaft. Replaced dispenser. Fills, washes, drains, rinses,dispenses, and spins properly. Complete."

Near Jo Ann Way, Pomona, CA 91767
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4816FW1 "New agitator is missing cam, dogs, and retainer. Reorder agitator.; ordrng 1 WP3951744 (AGITATOR )"

Near Penmar Ln, Pomona, CA 91766
Steven W.

Steven W.

WASHER WHIRLPOOL WFW92HEFW0 "Called tech line. SR # 7727098847. Per tech line dispenser motor switch is not stopping motor. Replaced dispenser motor/ switch assembly. Ran diagnostics. Ran quick test cycle. Leaking at dispenser shaft. Replaced dispenser. Fills, washes, drains, rinses,dispenses, and spins properly. Complete."

Near Jo Ann Way, Pomona, CA 91767
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4816FW1 "New agitator is missing cam, dogs, and retainer. Reorder agitator.; ordrng 1 WP3951744 (AGITATOR )"

Near Penmar Ln, Pomona, CA 91766
Tyler F.

Tyler F.

REFRIGERATOR KITCHEN AID KSSC48QVSO5 Door has dent at the top reordering door. Call customer 30 min before to be there.; ordrng 1 W10579386 (door-skin)

Near W Orange Grove Ave, Pomona, CA 91768
Tyler F.

Tyler F.

REFRIGERATOR KITCHEN AID KSSC48QVSO5 Door has dent at the top reordering door. Call customer 30 min before to be there.; ordrng 1 W10579386 (door-skin)

Near W Orange Grove Ave, Pomona, CA 91768
Andy  H.

Andy H.

WASHER MAYTAG MVWC565FW1 "Noise, found bolt on shaft was stripped. Replaced bolt and tested unit working properly"

Near Groff St, Pomona, CA 91768
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4816FW1 Ran diagnostics. Had f8e5 error code. Cleared error code.Found agitator came apart. Needs agitator and screw. ; ordrng 1 WP3951744 (AGITATOR)

Near Penmar Ln, Pomona, CA 91766
Tyler F.

Tyler F.

DRYER AMANA NGD4655EW2 Customer stated that the dryer is making noise. Found debris stuck in the dryer seal. Removed and tested all works good at this time.

Near San Francisco Ave, Pomona, CA 91767
Steven W.

Steven W.

WASHER WHIRLPOOL WFW92HEFW0 "Ran diagnostics. Had f8e2,f1e1, f5e2 error codes. Found polarity reversed on power cord into interference filter. Corrected polarity. Dispenser motor keeps running. Needs dispenser, ACU.; 1 W10862190 (DISPENSER ) and 1 W11201293 (ACU) and 1 WPW10352973 (MOTOR- DISPENSER)"

Near Jo Ann Way, Pomona, CA 91767
Tyler F.

Tyler F.

REFIRGERATOR WHIRLPOOL WRF560SEYW00 Customer stated that the freezer is door is stuck. Found ice maker overflowing and leaking. Removed and replaced ice maker and valve. Tested all works good at this time. Whirlpool is paying for parts. Customer to paid labor and service call.

Near Sherwood Pl, Pomona, CA 91768
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRF532SMHV00 Customer stated that unit is not cooling. Removed and replaced evaporator and compressor. Vacuumed system and charged and with Freon. Found leak in condenser. Ordering condenser.; ordrng 1 WPW10346420 (condenser)

Near N Garey Ave, Pomona, CA 91767
Tyler F.

Tyler F.

DRYER WHIRLPOOL WGD8000DW3 Customer stated that unit is making noise. Found rollers making noise. Removed and replaced rollers and idler pulley tested all works good at this time.

Near Chester Pl, Pomona, CA 91768
Tyler F.

Tyler F.

DRYER WHIRLPOOL WGD8000DW3 "Customer stated that unit is making noise. Found rollers making noise. Ordering rollers and idler pulley in stock.; ordrng 1 279640 (pulley,idler) and 6 WPW10314173 (support)s"

Near Chester Pl, Pomona, CA 91768
Tyler F.

Tyler F.

REFIRGERATOR WHIRLPOOL WRF560SEYW00 Customer stated that the freezer is door is stuck. Found ice maker overflowing and leaking. Customer to defrost unit. Whirlpool is paying for parts. Customer to pay labor and service call.; ordrng 1 4317943 (icemaker only) and 1 WPW10238100 (valve-inlt)

Near Sherwood Pl, Pomona, CA 91768
Andy  H.

Andy H.

DRYER WHIRLPOOL WGD6620HC1 "Not turning, replaced pulley and belt tested unit working properly"

Near Alameda St, Pomona, CA 91768
Andy  H.

Andy H.

DRYER WHIRLPOOL WGD6620HC1 Not turning on ; ordrng 1 661570V (belt) and 1 W10837240 (idler pulley)

Near Alameda St, Pomona, CA 91768
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)

Near Madison Ave, Pomona, CA 91767
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)

Near Madison Ave, Pomona, CA 91767
Steven W.

Steven W.

DRYER - GAS AMANA NGD4655EW2 Replaced front panel and door catch. Door is opening/ closing properly. Tumbling and heating properly at this time. Complete.

Near Cordova St, Pomona, CA 91767
Andy  H.

Andy H.

WASHER MAYTAG MVWB765FW3 "Not spinning, replaced rotor and clutch tested unit working properly"

Near Vassar St, Pomona, CA 91767
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)

Near Madison Ave, Pomona, CA 91767
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)

Near Madison Ave, Pomona, CA 91767
Steven W.

Steven W.

REFRIGERATOR KITCHEN AID KRFC300EBS00 "Ran diagnostics. Compressor is running, not cooling . Evaporator sweating, condenser room temp. Needs compressor and evaporator. ; 1 482801 (MOUNTING KIT) and 1 978026 (ACCESS VALVE ) and 1 WP978025 (ACCESS VALVE ) and 1 WPW10317014 (EVAPORATOR ) and 1 WPW10507886 (COMPRESSOR )"

Near W 9th St, Pomona, CA 91766
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF532SMHV00 Ran diagnostics. Not cooling at all. Sealed system issue. Needs compressor and evaporator. ; ordrng 2 978026 (ACCESS VALVE)s and 2 WP978025 (ACCESS VALVE)s and 1 WPW10143759 (DRYER ) and 1 WPW10317013 (EVAPORATOR ) and 1 WPW10507886 (COMPRESSOR )

Near N Garey Ave, Pomona, CA 91767
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)

Near Madison Ave, Pomona, CA 91767
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)

Near Madison Ave, Pomona, CA 91767
Tyler F.

Tyler F.

WASHER WHIRLPOOL WTW57ESVW1 Customer needs dispatch from AIG

Near St Paul St, Pomona, CA 91767
Steven W.

Steven W.

WASHER MAYTAG MVWB980BG0 "Replaced top, hinges, arms, hinge bearings, screws, bezel, and bleach dispenser. Fills, agitates, drains, rinses, dispenses, and spins properly. Complete."

Near Yorba Dr, Pomona, CA 91768
Tyler F.

Tyler F.

WASHER WHIRLPOOL WTW57ESVW1 Customer stated that unit is making noise. Found gear case and basket drive making noise and worn out agitator dogs.; 1 3360629 (gear case) and 1 80040 (agitator dogs) and 1 W10820043 (brake & drive tube)

Near St Paul St, Pomona, CA 91767
Tyler F.

Tyler F.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)

Near Madison Ave, Pomona, CA 91767
Andy  H.

Andy H.

WASHER MAYTAG MVWX655DW1 "Not washing, replaced actuator and tested unit working properly"

Near E Jefferson Ave, Pomona, CA 91767
Andy  H.

Andy H.

WASHER MAYTAG MVWB765FW3 Needs stator; ordrng 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)

Near Vassar St, Pomona, CA 91767
Tyler F.

Tyler F.

WASHER WHIRLPOOL WTW57ESVW1 Customer stated that the u it had a burning smell. Found motor is overheating. Removed and replaced motor and capacitor tested all works good at this time.

Near St Paul St, Pomona, CA 91767