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Local Reviews
for Phelan, CA

Rated 3.3 out of 5 stars based on 3 customer reviews

Map of Phelan, CA

Terrible scheduling




They have very little respect for their customers and the fact that maybe we have jobs and aren't sitting around all day waiting for a repairman to come. They changed time of day for service the night before and they cannot call ahead of time to communicate what time they'll arrive. A computer will call to give a 30 minutes heads-up,but then they showed up an hour later. I find this to be completely unacceptable.


Response from Appliance Repair Specialist:

Hello James, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Phelan, CA

Deborah





Response from Appliance Repair Specialist:

Hello Deborah, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Phelan, CA

Great Service





Response from Appliance Repair Specialist:

Hello Chad, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Cesar!


Cesar H.

Cesar H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced drawer checked good

Near Tumbleweed Rd, Phelan, CA 92371
Cesar H.

Cesar H.

REFRIGERATOR WHIRLPOOL WRT134TFDW00 Double sealed system replaced compressor evap and dryer recharged unit all checked good ; used 1 CD8404 () from stock

Near Eaby Rd, Phelan, CA 92371
Cesar H.

Cesar H.

OVEN WHIRLPOOL RBD275PVQ02 Control has power and no display failed control W10438750 control is discontinued

Near Arrowhead Rd, Phelan, CA 92371
Cesar H.

Cesar H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 noise found condenser fan motor housing bent and fan blade slightly touching housing as it spun housing is metallic and I was able to bent it back all tested good

Near Sunnyslope Rd, Phelan, CA 92371
Cesar H.

Cesar H.

DRIYER GE GTD33GASK0WW Frame on unit is bent causing drum to scrape during spin unit is being replaced by store will not be ordering parts

Near Pacific Rd, Phelan, CA 92371
Cesar H.

Cesar H.

RANGE KITCHENAID KSGB900ESS2 Gave customer missing office kit let him know lip company has to do conversions

Near Valle Vista Rd, Phelan, CA 92371
Cesar H.

Cesar H.

WASHER MAYTAG MVWC465HW2 Unit in demo mode canceled demo calibrated and tested unit all checked good

Near Nielson Rd, Phelan, CA 92371
Kegan  N.

Kegan N.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Wrong part ordered, was able to get unit to perform most functions for time being, ordering pantry interface board ; ordrng 1 WPW10677119 (cntrl-elec)"

Near Caughlin Rd, Phelan, CA 92371
Kegan  N.

Kegan N.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer stated no water coming from unit, confirmed water present at hookup. Ordering water inlet valve.; ordrng 1 WPW10341329 (water valve assembly)"

Near Valle Vista Rd, Phelan, CA 92371
Kegan  N.

Kegan N.

DISHWASHER WHIRLPOOL WDT750SAHW0 "Removed and reinstalled adjuster kit, tested for functionality, top rack opening and sitting properly now"

Near Hollister Rd, Phelan, CA 92371
Kegan  N.

Kegan N.

WASHER GE GTW460ASJWW "Customer stated a couple functions not working on washer, reset washer unit functions, unit working properly."

Near Quail Ct, Phelan, CA 92371
Kegan  N.

Kegan N.

WASHER AMANA NTW4516FW1 "Removed and replaced control board, tested for responsiveness and functionality. Test good."

Near Solano Rd, Phelan, CA 92371
Kegan  N.

Kegan N.

REFRIGERATOR FRIGIDAIRE FFTR1821TW

Near Wilson Ranch Rd, Phelan, CA 92371
Kegan  N.

Kegan N.

DISHWASHER WHIRLPOOL WDT750SAHW0 "customer stated wheels falling off of top rack, inspected unit, confirmed Adjuster kit requires replacement, ordering updated rack adjuster; ordrng 1 W10712395 (adjuster)"

Near Hollister Rd, Phelan, CA 92371
Kegan  N.

Kegan N.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Removed and replaced escutcheon, correct fit this time, turned on water, tested, unit working as designed."

Near Wolf Dr, Phelan, CA 92371
Kegan  N.

Kegan N.

WASHER WHIRLPOOL WTW5000DW1 "Customer stated unit not filling enough, checked water connections, adjusted water valve to fill more, low water pressure confirmed. Also informed customer of water conservation features of washer."

Near Johnson Rd, Phelan, CA 92371
Kegan  N.

Kegan N.

WASHER GE GTW460ASJWW "Removed and replaced control board, reprogrammed, ran diagnostics,test cycle, test good."

Near Quail Ct, Phelan, CA 92371
Kegan  N.

Kegan N.

WASHER WHIRLPOOL WTW5000DW2 "Customer instruct. Customer stated unit making loud noise when running. Ran test cycle, customer mentions “clunk” noise from actuator and splutch as being an issue. Explained that this is normal operating sounds of unit."

Near Mescalero Rd, Phelan, CA 92371
Kegan  N.

Kegan N.

WASHER GE GTW460ASJWW "Customer stated washer draining too much water, inspected unit, drain hose laying horizontally causing excess draining, instructed customer to reposition to where drain hose is vertical."

Near Rochester Rd, Phelan, CA 92371
Kegan  N.

Kegan N.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Removed and replaced parts, tested ice and water tested good. All works good this time."

Near Phelan, CA 92371
Kegan  N.

Kegan N.

DISHWASHER WHIRLPOOL WDF520PADM5 "Customer stated does not feel unit is operating properly. Inspected unit, washer off balance, adjusted legs, ran test cycle. Unit working properly."

Near Johnson Rd, Phelan, CA 92371
Cesar H.

Cesar H.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Leaking air from ice maker housing causing ice build up on back wall also ice maker valve leaks when dispenser water valve is energized ice maker valve also releases water to ice maker causing water to pour out the ice maker that water found its way to the deli drawer control and shorted control routed for parts ; ordrng 1 W10619962 (heater) and 1 WPW10341329 (water valve assy) and 1 WPW10732686 (cover)

Near Wolf Dr, Phelan, CA 92371
Cesar H.

Cesar H.

MICROWAVE WHIRLPOOL WMH31017FW0 Failed micro switches not recognizing door closed or open all connections checked good one interlock has a broken pin replaced interlocks and switches all tested good

Near Sunset Rd, Phelan, CA 92371
Cesar H.

Cesar H.

MICROWAVE OVEN GENERAL ELECTRIC JVM7195DK3BB Replaced cap mag and diode all tested good

Near Wilson Ranch Rd, Phelan, CA 92371
Cesar H.

Cesar H.

FREEZER WHIRLPOOL WRF560SEYM02 Replaced control tested good

Near Acanthus St, Phelan, CA 92371
Cesar H.

Cesar H.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Replaced valve, adapter, fan and installed fittings all tested good"

Near Caughlin Rd, Phelan, CA 92371
Cesar H.

Cesar H.

DISHWASHER GE GDT695SSJ2SS Cover for vents falls off cover and vent are not threading together also to cover has broken clips it’s lifting on one side ; ordrng 1 WD12X23557 (TRANSITION ) and 1 WD24X20586 (cover vent) and 1 WD34X21699 (console cvr graphics)

Near Lager Rd, Phelan, CA 92371
Cesar H.

Cesar H.

DISHWASHER GE GDF520PGJ5WW There is previous damage to unit and to floor see pics. Found cause of leak to be a warped sump causing a gap between sump seal and tub routed for sump. Need clamps that come with pump to reinstall motors ; ordrng 1 WD18X21680 (sump manifold) and 1 WD35X20553 (pump drain kit)

Near Sierra Vista Rd, Phelan, CA 92371
Cesar H.

Cesar H.

DISHWASHER MAYTAG MDB8979SFZ2 Cosmetic damage to front panel replaced tested good

Near Sleepy Hollow Ln, Phelan, CA 92371
Cesar H.

Cesar H.

REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced ice maker it tested good could not install valve. Valve is set up for 1/4 inch line this unit has all 5/16 lines ordering fittings to be able to replace valve. Tested unit again found ice fan running slow could not feel air flowing vents are clear ordering fan and kit to increase air flow ; ordrng 1 W10846539 (evaporator fan blade) and 1 W10864518 (adapter) and 2 WP4373559 (fitting)s

Near Caughlin Rd, Phelan, CA 92371
Cesar H.

Cesar H.

FREEZER WHIRLPOOL WRF560SEYM02 Unit not running defrost cycle defrost circuit and thermistor check good routed for control ; ordrng 1 W11035836 (cntrl-elec)

Near Acanthus St, Phelan, CA 92371
Cesar H.

Cesar H.

DISHWASHER WHIRLPOOL WDF560SAFM2 Found loose connection at control causing control to cut in and out fully seated connector on control and all tested good

Near Wilson Ranch Rd, Phelan, CA 92371
Cesar H.

Cesar H.

DRYER MAYTAG MED5100DW0 Found failed belt pulley has worn bearings also found belt is cracking installed dryer repair kit unit tes ed good

Near Solano Rd, Phelan, CA 92371
Cesar H.

Cesar H.

REFRIGERATOR KITCHENAID WRV986FDEM01 E2 code on ice maker also has valve chatter when dispensing water and drips from ice maker on fresh compartment routed for ice maker and valve regulator ; ordrng 1 W10786952 (valve) and 1 W11188383 (ICE MAKER )

Near Caughlin Rd, Phelan, CA 92371
Cesar H.

Cesar H.

DISHWASHER WHIRLPOOL WDF560SAFM2 Failed wash motor has power from control all connections checked good replaced failed motor all tested good

Near Joshua Ln, Phelan, CA 92371
Cesar H.

Cesar H.

WASHER WHIRLPOOL WTW8540BW1 Replaced failed parts tested unit all tested good at this time

Near Caughlin Rd, Phelan, CA 92371
Cesar H.

Cesar H.

whirlpool dishwasher WDT780SAEM1 Replaced sump assembly tested good

Near Snow Line Dr, Phelan, CA 92371
Cesar H.

Cesar H.

whirlpool dishwasher WDT780SAEM1 Failed sump motor has power from control. Estimate declined at this time.

Near Snow Line Dr, Phelan, CA 92371
Cesar H.

Cesar H.

KITCHENAID REFRIGERATOR WRV986FDEM01 E2 code not able to find home position Found ice maker had ice stuck on it removed all tested good ; Job Complete.

Near Caughlin Rd, Phelan, CA 92371
Cesar H.

Cesar H.

whirlpool refrigerator WRS325FDAM04 Can’t find a problem at this time. Unit has been doing defrost cycles since last defrosted. Entered force defrost all checked good only thing found is by stall was not on suction line

Near Sacramento Rd, Phelan, CA 92371