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Local Reviews
for Shafter, CA
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Toews - Shafter, CA
Eric was polite and friendly and did a great job!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service and clean
Ruben - Shafter, CA
Very professional and respectful
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Not fixed
Voth - Shafter, CA
I have no complaint with the technician, except that my oven is not fixed. This is the second time they have been out, the first time it remained workable for approximately a couple of weeks, this time when they came out to fix it the error code came up 30 minutes after they were out the door. So something really needs to Be analyzed with the situation, because something isn’t working properly, with the fix.
Response from Appliance Repair Specialist:
Hello Voth, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
great service
Connie - Shafter, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very professional & knowledgeable
Virginia - Shafter, CA
James has been very professional & knowledgeable in servicing our Kitchenaid refrigerator. He has been very diligent to follow up with Kitchenaid to resolve & repair our refrigerator. Always ask for James, can count on him.
renae
Renea/michael - Shafter, CA
Will never get another appliance from lowes
Response from Appliance Repair Specialist:
Hi Renea, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Service was good, the time
Voth - Shafter, CA
It took longer t get the part than I thought it would take but I was kept informed of the progress. BUT I am totally appalled at the cost to repair my oven. The trip out and diagnoses was 115.00 which seems too high but I thought that would be applied to the cost of the part and repair. This turned out not to be true so I paid another 438.70 for the repair a total of 553.70 which is, in my opinion quite high for a small electronic part, he didn't even have to pull the oven out. just unscrewed a few screws on the front panel.
Response from Appliance Repair Specialist:
Hi Voth, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service from Scott
Virginia - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Could work on keeping appts.
Art - Shafter, CA
Keep scheduled appt or call if not going to make it. I found this unprofessional.
Response from Appliance Repair Specialist:
Hi Art, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Erick S.
WASHER HOT POINT HTW200ASK0WW Installed new parts on unit. Re-tested unit through spin with load. Unit is now spinning and draining with no errors. Job complete
Erick S.
RANGE WHIRLPOOL WFG320M0BW2 Installed new glass. Retested it and it passed all tests. Job com
Joe M.
KITCHEN WHIRLPOOL WDF520PADM7 Unit would not heat because the element was cutting off power. After replacing element unit began to function as designed.
Erick S.
OVEN KITCHENAID KODE500ESS02 Installed new glass. Retested it and it passed all tests. Job complete
Erick S.
REFRIGERATOR GE GFE28GSKSS Cycled unit and found ice maker not responding. Replaced both ice maker and water valve. Retested it andit passed all tests with no errors. Job complete
Joe M.
KITCHEN WHIRLPOOL WDF520PADM7 Units heating element has resistance on one side but not the other. Ordering heating element.; ordrng 1 W10518394 (ELEMENT )
Joe M.
WASHER HOT POINT HTW200ASK0WW Unit needs actuator and speed sensor because it will not spin. Ordering parts.; ordrng 1 WH05X25036 (ACTUATOR ) and 1 WH12X26330 (SPEED SENSOR)
Erick S.
DISHWASHER KITCHEN AID KDTM354DSS Found loose connector at main board causing it not to power on. Tighten all puns an dsecured harness to main board. Retested it and it powered on. It passed all tests. Job complete
Joe M.
WASHER WHIRLPOOL WTW5000DW0 Unit needs capacitor and motor because the motor will not spin. Unit also had loose hub but causing it to bang.; ordrng 1 W10890624 (MOTOR ) and 1 W11158830 (CAPACITOR )
Erick S.
WASHER MAYTAG MVWX655DW0 "Cycled unt and found unit with suds error code, I forced customer of findings and instructed on proper load,soap usage, and additional functions. Reprogram control and it passed diagnostics tests with no errors. Job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found 7nit with copper tubing at co press or vibrating causing nose. Safely repositioned tubing. Retested it and and it’s no longer making noise. Also informed when units goes into defrost the cabinet my pop alp ost sounds like a knock. Informed noise is normal operation tubings are exposing and contracting. U it passed all tests. Job complete
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Installed new module. All specs now testing normal. Job complete.
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Needs new led module; ordrng 1 W11043011 (module)
Erick S.
REFRIGERATOR GE ZIS480NRI
Chase F.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Chase F.
WASHER HOT POINT HTW200ASK0WW Updated software. All specs now testing normal. Job complete.
Erick S.
DISHWASHER KITCHENAID KUDE48FXSS5 Cycled unit Informed customer of findings.
Chase F.
LAUNDRY MAYTAG MVWB765FW3 Installed new latch. All specs now testing normal. Job complete.
Chase F.
LAUNDRY MAYTAG MVWB765FW3 "F5e3, F5E2, F2e1, F5e1, received multiple lid lock error codes. Will need to order lid latch. Also ordering control. ; ordrng 1 W10810403 (lid lock assembly) and 1 W11195970 (CNTRL)"
Chase F.
REFRIGERATOR GE ZIS480NRI "Installed new valve. All specs now testing normal. Job complete. "
Jim S.
DISHWASHER GE GLD6800N00BB Debris build up in the screen and spray arm assembly. Removed debris. Ran unit and all test ok. Customer instruct on using vinegar to help prevent this issue.
Chase F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Installed new evap fan motor. Unit now working by design. All specs testing normal. Job complete.
Erick S.
WASHER MAYTAG MVWB765FW1 "Found unit with broken lid on the left side. Replaced complete lid. Retested it and door now closes with no errors, job complete"
Chase F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 "Found evap fan motor not running, getting voltage but not running, ordering part for repair. ; ordrng 1 242077705 (EVAP MOTOR)"
Chase F.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Installed new lights. Now getting light in both compartments. All specs testing normal. Unit now working by design. Job complete.
Chase F.
RANGE KITCHENAID KDRS483VSS04 Installed new parts Touch pad and burner heads. Tested unit. Unit now working by design. Job complete.
Chase F.
WASHER MAYTAG MVWB765FW0 "Diagnosed a whirlpool washer. Unit had a dead control board"
Chase F.
DRYER HOT POINT HTDX100EM8WW "Installed new parts, all specs now testing normal, unit now working by design. Job complete."
Chase F.
WASHER KITCHENAID KHWS01PWH0
Chase F.
WASHER KITCHENAID KHWS01PWH0 "Diagnosed unit. Unplugged lock and cleaned off terminals. Tested lid lock. Lock is opening and closing by design. Tested unit, unit passed through all cycles with no problems and unlocked at the end of cycle. Unit working by design."
Chase F.
WASHER KITCHENAID KHWS01PWH0 Found bad latch and MCU. Quoted cx for job. Cx claims he is going to purchase a new washer instead of go through with repair. Job complete.
Erick S.
DISHWASHER KITCHENAID KDTE104ESS Installed new console. Retested it and now all options are working. Unit passed diagnostics with no errors. Job complete
Erick S.
DISHWASHER FRIGIDAIRE FGID2466QF6A "Cycled unit and found main control failing while getting voltage. Replaced control. Retested it . Unit now powers on and cycles with no errors, job complete"
Chase F.
DRYER GE GTD33GASK0WW "Installed new timer, tested unit, all specs now testing normal. Job complete."
Chase F.
WASHER HOT POINT HTW200ASK0WW "Installed new gearcase. Tested unit, all specs now testing normal. Unit now running complete cycle and working by design. Job complete."
Erick S.
REFIRGERATOR FRIGIDAIRE FFHT2032TP1 Ed unit and fou wi5 bad fan causing failure. Replaced fan. Retested it and it passed all tests. Job complete
Erick S.
DISHWASHER KITCHENAID KDTE104ESS Unit has faulty ui console causing door lock to come on and stayt unit to unlock via console and will need to be replace.d; ordrng 1 W10903576 (panel-cntl)
Chase F.
WASHER KITCHENAID KHWS01PWH0 "Diagnosed a kitchenaide washer, cx states that unit would not complete cycle, that during the middle of a cycle it will just completely stop. Tested unit, unit would not drain. Pulled drain hose found massive junk built up not allowing unit to drain. Cleared out drain pump, ran through test cycle. Unit now running complete cycle and working by design. Job complete. "
Chase F.
RANGE KITCHENAID KDRS483VSS04
Chase F.
DRYER GE GTD33GASK0WW "ran unit through some tests, not getting 120v to ignitor. Could not figure out schematics. Ran through schematics breakdown, not receiving proper voltage coming from timer, timer needs replaced; ordrng 1 WE04X25281 (timer) and 1 WE4X739 (IGNITOR)"
Chase F.
RANGE WHIRLPOOL WFG540H0ES1
Chase F.
WASHER HOT POINT HTW200ASK0WW Will need new transmission. Loud clunking noise coming from gearcase; ordrng 1 WH38X27335 (GEARCASE)
Chase F.
DISHWASHER KITCHENAID KDTE104ESS "Installed new board. All specs now testing normal, unit running through all cycles with no problems. Unit now working by design."
Chase F.
DISHWASHER KITCHENAID KDTE104ESS Diagnosed a kitchenaide dishwasher. Control lock light staying on not wanting to start any cycles. Put through diagnostics and got unit out of lock mode. Unit now running through a complete cycle and working by design. Job complete.
Chase F.
WASHER HOT POINT HTW200ASK0WW Installed new agitator. All specs now testing normal. Unit working by design. Job complete.