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Local Reviews
for Shafter, CA
Powered by Fluid LOCALDishwasher Service
Carlos - Shafter, CA
We requested service for our Whirlpool dishwasher because it was not drying the top rack and it had an electrical burning smell during the cycle. The technician did a diagnostic and said that there was nothing wrong with the unit. Being that this is our 2nd service call (the 1st time the heating element was replaced), I am very disappointed with the product and the service. The technician said we were wrong and that there was nothing wrong with the unit. Yet, when we ran it through a full cycle we noticed that the unit was still producing an electrical smell. Not very happy with Appliance Repair Specialists right now!
Response from Appliance Repair Specialist:
Hi Carlos, thank you for taking the time to write a review, we appreciate your feedback. We are sorry you had a frustrating experience, your satisfaction is our number one priority. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Survey
Robert - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great
Martha - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Cheryl
Toews - Shafter, CA
Eric was polite and friendly and did a great job!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service and clean
Ruben - Shafter, CA
Very professional and respectful
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Not fixed
Voth - Shafter, CA
I have no complaint with the technician, except that my oven is not fixed. This is the second time they have been out, the first time it remained workable for approximately a couple of weeks, this time when they came out to fix it the error code came up 30 minutes after they were out the door. So something really needs to Be analyzed with the situation, because something isn’t working properly, with the fix.
Response from Appliance Repair Specialist:
Hello Voth, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
great service
Connie - Shafter, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very professional & knowledgeable
Virginia - Shafter, CA
James has been very professional & knowledgeable in servicing our Kitchenaid refrigerator. He has been very diligent to follow up with Kitchenaid to resolve & repair our refrigerator. Always ask for James, can count on him.
renae
Renea/michael - Shafter, CA
Will never get another appliance from lowes
Response from Appliance Repair Specialist:
Hi Renea, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Service was good, the time
Voth - Shafter, CA
It took longer t get the part than I thought it would take but I was kept informed of the progress. BUT I am totally appalled at the cost to repair my oven. The trip out and diagnoses was 115.00 which seems too high but I thought that would be applied to the cost of the part and repair. This turned out not to be true so I paid another 438.70 for the repair a total of 553.70 which is, in my opinion quite high for a small electronic part, he didn't even have to pull the oven out. just unscrewed a few screws on the front panel.
Response from Appliance Repair Specialist:
Hi Voth, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service from Scott
Virginia - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Could work on keeping appts.
Art - Shafter, CA
Keep scheduled appt or call if not going to make it. I found this unprofessional.
Response from Appliance Repair Specialist:
Hi Art, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Chase F.
WASHER MAYTAG MVWB765FW3 Installed new parts. Calibrated. Tested. All ops now testing normal. Unit now working by design with no further noise problems. Job complete.
Chase F.
WASHER MAYTAG MVWB765FW3 "Needing agitator seized to shaft, ordering part for repair.; ordrng 1 W11161960 (AGITATOR )"
Chase F.
WASHER MAYTAG MVWB765FW3 "Needing agitator seized to shaft, ordering part for repair.; ordrng 1 W11161960 (AGITATOR )"
Chase F.
WASHER MAYTAG MVWC565FW1 Found weak suspension. Installed new rods. Calibrated control board. Tested. All ops now testing normal. Unit now working by design. Job complete.
Chase F.
WASHER WHIRLPOOL WTW4955HW1 "Found unit stuck in pump out mode, cleared from out of mode. Tested found valve error code, replaced valve. All ops now testing normal. Job complete."
Andrew P.
WASHER MAYTAG MVWB765FW3 Cx stated unit made loud screeching noise when spinning. Tested unit unit load and it has bad bearing. Ordering bearing. Unit also has weak shocks ; ordrng 1 W11130359 (suspension) and 1 W11393685 (GEARCASE)
Erick S.
DRYER WHIRLPOOL WGD5000DW3 Found unit with broken door switch causing unit not to advance or heat. Replace door switch. Re-tested it and it passed all test with no errors. Job complete; used 1 WPW10569603 (SWITCH DOOR ) from stock
Erick S.
DISHWASHER WHIRLPOOL WDF520PADM7 Install new parts on unit. Re-tested it and it passed all test with no failures at the time of service. Job complete
Erick S.
WASHER WHIRLPOOL MVWC300VW0 I called unit and found it not spinning. Accessed unit and found lots of oil leaking from gear case. Gear case assembly is bad and will need to be replaced along with lower components.. Customer declined estimate to repair at this time. Job complete
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Chase F.
COOK TOP KITCHEN AID KCGS550ESS Adjusted flame level. All ops now testing normal. Unit working by design. Job complete.
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Erick S.
DISHWASHER WHIRLPOOL WDF520PADM7 Cycled unit and found unit with bad contact at heater causing unit to make odor. Unit will need a new heater element. Also control has failure of heat on trac fuse. Both will need to be replace; ordrng 1 W10518394 (heater) and 1 W10906426 (cntrl-elec)
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Erick S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Install new parts on unit. Re-tested it and it passed all test with no errors. Job complete
Erick S.
WASHER MAYTAG MVWB865GC "Cycled unit and found loose stair causing unit to make noise. Reinstall and secured steer, rotor and clutch. Re-tested it and it passed all test with no errors. Job complete"
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Erick S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Install new parts on unit. Re-tested it and it passed all test with no errors. Job complete
Erick S.
DISHWASHER KITCHEN AID KUDS30IVWH4 Install new parts on unit. Re-tested it and passed all test with no errors. Job complete
Andrew P.
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Erick S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Install new parts on unit. Re-tested it and it passed all test with no errors. Job complete
Chase F.
DISHWASHER WHIRLPOOL WDF520PADM7 "Received no error codes, ran through test cycle. Unit not heating, found loose connection to heating element. Repaired connection unit now getting solid connection to heating element. Instructed cx that they must use a drying agent such as a rinse aid for good drying performance. Rinse aid along with the Heat Dry option will provide best drying and avoid excessive moisture in dishwasher interior. Unit passing through all cycles with no problems. This machine is working how it is designed to.Job is complete. "
Erick S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Do you need is making ice with no problems. Unit is not dispensing. Unit will need new ice bin, motor, couple; ordrng 1 W10852956 (spring) and 1 W11202789 (motor) and 1 W11347840 (ICE BIN) and 1 WP2220458 (coupling)"
Erick S.
WASHER MAYTAG MVWB865GW0 Found unit with that little lock causing unit to fail. Reinstalled lid lock. Reprogram control. Re-tested it and it passed all test with no failures. Job complete
Chase F.
WASHER MAYTAG MVWB835DW3 "F9e1, f8e6, F2e1, Installed new drain pump, calibrated unit. Tested unit. All ops now testing normal. UI sound now powering on as well. Job complete."
Erick S.
DRYER - ELECTRIC GENERAL ELECTRIC GTDX180EDW Found unit with bad bearing cousin needs to make noise. Replace bearing and slide. Retest in the path all test with no errors. Job complete
Erick S.
WASHER MAYTAG MVWB765FW3 Install new parts on unit. Re-tested it and it passed all test with no errors. Job complete
Erick S.
WASHER MAYTAG MHW5500FW Found unit with bad pressure switch and bad pump causing unit to fail. Both will need to be replace; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
Chase F.
DRYER WHIRLPOOL WGD4815EW2 "Found loose connection to ignitor not allowing for ignitor to come up for heat. Reconnected and secured ignitor. Tested unit, unit is now heating with no problems and is running through complete cycles. All ops testing normal. Job complete."
Chase F.
WASHER WHIRLPOOL WTW4816FW2 Diagnosed a washer making a loud noise when spinning. Found that one of the suspension rods came loose causing basket to hit up against cabinet. Re installed and secured suspension. Tested unit. All ops now testing normal. Unit now spinning smooth and working by design. Job complete.
Chase F.
WASHER MAYTAG MVWB835DW3 Board not communicating with UI. Ordering console. Will also need to vacuum water and install new drain pump next arrival. Scheduling per cx.; ordrng 1 W11112656 (console)
Erick S.
REFRIGERATOR KITCHENAID KRFF507HPS Installed new parts on unit. Retested in a Paso test. Job complete
Erick S.
WASHER MAYTAG MVWB835DW4 Unit has bad rotor and slider causing failure. Boh pars will need to be replaced ; ordrng 1 W10734521 (slider) and 1 W10915701 (rotor)
Chase F.
DISHWASHER FRIGIDAIRE FGID2466QF7A Installed new board. Unit now powering on with no problems and is working by design. Job complete.
Erick S.
WASHER MAYTAG MVWB765FW3 Unit has a bad gear case causing unit to make grinding noise. Unit will need to complete new gear case assembly.; ordrng 1 W11134159 (gearcase)