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Local Reviews
for Shafter, CA
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Cecilia - Shafter, CA
Very nice friendly
Great and fast service
Eduardo - Shafter, CA
Friendly technician fast service
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, friendly service. We appreciate your time and business.
friendly, polite, and knowledgeable service.
David - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Victor - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Brian
Brian - Shafter, CA
Service was quick
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Brian - Shafter, CA
Excellent technician communication and knowledge
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Maytag washer
Araceli - Shafter, CA
Good service
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Ok
Susan - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Dishwasher Service
Carlos - Shafter, CA
We requested service for our Whirlpool dishwasher because it was not drying the top rack and it had an electrical burning smell during the cycle. The technician did a diagnostic and said that there was nothing wrong with the unit. Being that this is our 2nd service call (the 1st time the heating element was replaced), I am very disappointed with the product and the service. The technician said we were wrong and that there was nothing wrong with the unit. Yet, when we ran it through a full cycle we noticed that the unit was still producing an electrical smell. Not very happy with Appliance Repair Specialists right now!
Response from Appliance Repair Specialist:
Hi Carlos, thank you for taking the time to write a review, we appreciate your feedback. We are sorry you had a frustrating experience, your satisfaction is our number one priority. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Survey
Robert - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great
Martha - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Cheryl
Toews - Shafter, CA
Eric was polite and friendly and did a great job!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service and clean
Ruben - Shafter, CA
Very professional and respectful
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Not fixed
Voth - Shafter, CA
I have no complaint with the technician, except that my oven is not fixed. This is the second time they have been out, the first time it remained workable for approximately a couple of weeks, this time when they came out to fix it the error code came up 30 minutes after they were out the door. So something really needs to Be analyzed with the situation, because something isn’t working properly, with the fix.
Response from Appliance Repair Specialist:
Hello Voth, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
great service
Connie - Shafter, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very professional & knowledgeable
Virginia - Shafter, CA
James has been very professional & knowledgeable in servicing our Kitchenaid refrigerator. He has been very diligent to follow up with Kitchenaid to resolve & repair our refrigerator. Always ask for James, can count on him.
renae
Renea/michael - Shafter, CA
Will never get another appliance from lowes
Response from Appliance Repair Specialist:
Hi Renea, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Service was good, the time
Voth - Shafter, CA
It took longer t get the part than I thought it would take but I was kept informed of the progress. BUT I am totally appalled at the cost to repair my oven. The trip out and diagnoses was 115.00 which seems too high but I thought that would be applied to the cost of the part and repair. This turned out not to be true so I paid another 438.70 for the repair a total of 553.70 which is, in my opinion quite high for a small electronic part, he didn't even have to pull the oven out. just unscrewed a few screws on the front panel.
Response from Appliance Repair Specialist:
Hi Voth, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service from Scott
Virginia - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Could work on keeping appts.
Art - Shafter, CA
Keep scheduled appt or call if not going to make it. I found this unprofessional.
Response from Appliance Repair Specialist:
Hi Art, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Erick S.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cycled and found unit with broken wire inside door. Heater is not engaging causing failure. Unit will need new door and control board replaced. Also recommending to replace icemaker.; ordrng 1 W10849516 (dor-fip) and 1 W10908391 (icemaker) and 1 W11099340 (cntrl-elec)"
Chase F.
WASHER WHIRLPOOL MVWB766FW1 Installed new slider. Re-tested unit and unit is now functioning normal and passing all test with no failures. Job complete.
Chase F.
WASHER MAYTAG MVWB835DW0 Installed new latch. Re-tested and unit passed all test with no failures. Job complete.
Alan S.
WASHER ROPER RTW4516FW2 F7e6 motor fault unit will not spin or agitate inspected unit found capacitor hanging with wires broken ordering actuator capacitor gear case and wiring harness; ordrng 1 W10913953 (actuator) and 1 W11158830 (capacitor) and 1 W11448788 (HARNESS ) and 1 W11454741 (GEAR CASE )
Erick S.
WASHER WHIRLPOOL MVWC565FW Cycled unit and found unit powered off but pump running upon arrival. Cleared cycle and enter diagnostics. Found unit with off balance load causing failure. Found left strut coming off tub causing failure. Reinstalled straight and secured all for suspensions. Re-tested unit three test cycle and unit passed all test with no no
Chase F.
DISHWASHER WHIRLPOOL WDF520PADM7 "This is past 7 days and a new problem. Diagnosed unit. Made sure connection to junction box is good, not receiving 120v to unit. This is a voltage issue. Instructed cx to get electrician out to get problem corrected. All ops testing normal with this machine."
Chase F.
WASHER MAYTAG MVWC465HW2 Cx concerned unit is leaving clothes wet at the end of the cycle. Found latch not engaging. Installed new latch. Calibrated then tested. All functions now testing out normal with no failures. Job complete.
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed new icemaker. Re-tested and unit passed all test with no failures. Job complete.
Chase F.
WASHER MAYTAG MVW7232HW0 "F1e2, f8e6, F0e3, F0e5, f7e9, received 5 different error codes. Ran through service diagnostics and unit would not start through diagnostics cycle. Will need to replace control board and latch. Part out of stock.; ordrng 1 W11419171 (CNTRL)"
Erick S.
WASHER MAYTAG MVWB835DC5 Cycled unit and found unit with blue suspension from tub causing unit to fail. Reinstalled and secured all 4 suspensions. Releveld snd secured bottom feet. Did hear noise if machine is pushed all the way back. It vibrates against vent hose. Informed cusotmer of findings. Retested unit with customer and it passed all tests with no failures. Job complete
Chase F.
WASHER WHIRLPOOL MVWB766FW1 Installed new parts. Still not working properly. Called WPL and spoke to Bruce. Unit clutch not properly shifting. Told to replace clutch. SR#7729224424; ordrng 1 W10754448 (CLUTCH)
Chase F.
WASHER MAYTAG MVWB835DW0 "F5e3 code, latch is seized up. Ordering new latch. ; ordrng 1 W10810403 (LATCH)"
Chase F.
WASHER WHIRLPOOL WTW5000DW1 Installed new parts. Retested and unit passed all test with no failures. Job complete.
Chase F.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Unit not cooling. Found damper stuck in closed position. Will need new damper, ordering part.; ordrng 1 WPW10594330 (DAMPER)"
Chase F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found food freezing in RC. Stuck damper. Need to replace damper and UI. ; ordrng 1 W11130216 (UI) and 1 W11236851 (DIFFUSER)
Chase F.
WASHER WHIRLPOOL WTW5000DW1 Found bad washplate not catching to gearcase. Ordering washplate. Scheduling for Thursday. ; ordrng 1 W10752283 (WASHPLATE)
Chase F.
WASHER WHIRLPOOL VAW3584GW1 "F8e1, found cx did not have proper draining system just laying on floor connected to a hose that goes outside, allowing for unit to drain out while filling giving a long fill error code, instructed cx on how he needs to have draining system done and raised to proper height so that unit does not drain out while trying to fill. Retested and unit passed with no failures. All ops working by design. Job complete."
Chase F.
REFRIGERATOR KITCHEN AID KFCO22EVBL2 Found bad harness. Installed new harness. All ops now testing normal. Service- $115Labor- $60Parts and taxes- $48.89Total- $223.89Check number 1099
Chase F.
REFRIGERATOR KITCHEN AID KFCO22EVBL2 Ordering icemaker wiring harness.; ordrng 1 WPD7813010 (ICEMAKER HARNESS)
Erick S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Lights are failing. Top lights are not coming on. Switch freezer light freezer light still not coming on. Unit has bad boards and will need new harness with lights.; ordrng 3 W10695459 (module)s and 1 W11224256 (cntrl-elec) and 1 W11224590 (cntrl-elec) and 1 W11239944 (module)
Chase F.
WASHER MAYTAG MVWP576KW0 Installed new parts. Calibrated then retested. Unit passed through all tests with failures. All ops now testing out normal. Job complete.
Erick S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cycled unit and found unit not making ice due to ice fan not running. Reprogram main control and tested fan. Fan is now running and ice maker no longer has error code. Did find freezer light not working. Unit will need new module ; ordrng 1 W10695459 (module)
Chase F.
WASHER MAYTAG MHW8200FC0 Installed new drain pump. Calibrated and retested. All functions now testing out normal time of repair. Job complete.
Chase F.
WASHER WHIRLPOOL MVWB766FW1 "F0e5, f7e9, Locked rotor and shifter failure. Put through diagnostics and unit would not agitate. Ordering shifter rotor and stator. ; ordrng 1 W10734521 (SLIDER) and 1 W10754158 (STATOR) and 1 W10754161 (ROTOR)"
Chase F.
DRYER WHIRLPOOL WGD5000DW3 Installed new door seal and applied adhesive from truck stock. All functions now testing out normal. Job complete.; used 1 WP482338 (ADHESIVE) from stock
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 120v to icemaker but will not harvest. Ordering icemaker.; ordrng 1 WPW10300024 (ICEMAKER)
Chase F.
WASHER MAYTAG MHW8200FC0 F9e1 error code. Found bad drain pump. Ordering part and scheduling for next Tuesday per cx request. ; ordrng 1 WPW10605427 (DRAIN PUMP)
Chase F.
WASHER WHIRLPOOL MVWB766FW1 Installed new gearcase. All ops now testing normal. Job complete.
James M.
WASHER WHIRLPOOL WTW8500DC0 "Replaced all components, calibrated and tested unit. Unit working as intended."
Chase F.
REFRIGERATOR KITCHEN AID KFC022EVBO2 Installed new icemaker. Upon installing found that this unit has been worked on by a different company due to lousy butt connector job on harness. Corrected issue. All ops testing normal time of repair.
Chase F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed new damper motor. Damper now opens and closes without any problems. All functions are now testing out normal time of repair. Job complete.
Chase F.
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new control. Tested. Unit is now working by design without turning off. Job complete.
Chase F.
WASHER WHIRLPOOL WTW5105HW0 "This is a different problem then first time. Water won’t stop leaking indicating a faulty valve. Replaced water valve. Tested, calibrate. All functions now testing out normal. Unit now working by design. Job complete."
Chase F.
WASHER MAYTAG MVWP576KW0 "Found unit would go through every cycle besides spin and agitation. Giving motor fault error code. Will order motor, shifter, and capacitor. ; ordrng 1 W11212745 (ACTUATOR) and 1 W11222082 (MOTOR) and 1 W11227944 (CAP)"
Rich S.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Bad damper, needs wire harness.; ordrng 1 W11033168 (harns-wire) and 1 WPW10248595 (control) and 1 WPW10389152 (support)"
Chase F.
WASHER WHIRLPOOL MVWB766FW0 "Found leak coming from gearcase also very noisy. Will need to replace gearcase and agitator. Ordering parts for repair. ; ordrng 1 W10734521 (SLIDER) and 1 W11161960 (AGITATOR)"
Chase F.
WASHER MAYTAG MVWP576KW0 Installed actuator. Calibrated and tested. All functions now testing good. Job complete.
Chase F.
WASHER WHIRLPOOL WTW5000DW3 Found pinched pressure hose connection now allowing for unit to sense when done filling. Corrected pinched tube and applied back to control board. Ran through calibration and test cycle. All functions now testing out normal. Job complete.
Chase F.
DRYER WHIRLPOOL WED4815EW1 Found connector to thermostat came loose not allowing for unit to heat properly. Installed harness back to hi limit thermostat. Ran through test cycle. Unit now heating properly. All functions are now testing out normal with this machine. Unit now working by design. Job complete.
Erick S.
WASHER MAYTAG MVWB765FW0 "Call unit and found unit with F683 air code causing unit not to communicate with consult. Ran through test cycle and unit passed encoder test. Reprogram main control board.Ran through test cycle and unit passed all test with no faults. Ran test cycle under normal with customer and unit began to wash. Unit passed all test with no faults. Job complete. If issue persists please order new control, router, consul"
Chase F.
WASHER WHIRLPOOL WTW5105HW0 "Tested unit, received F7e7, F0e2 error codes. Motor unable to reach target RPM. Found connector to shifter damaged. Repaired connector and installed back to mount. Tested. All functions now testing out normal. Job complete."
Chase F.
WASHER WHIRLPOOL WTW5105HW0 "Tested unit, received F7e7, F0e2 error codes. Motor unable to reach target RPM. Found connector to shifter damaged. Repaired connector and installed back to mount. Tested. All functions now testing out normal. Job complete."
Erick S.
REFRIGERATOR KITCHEN AID KFC022EVBO2 Cycled icemaker and icemaker not responding. Jumped icemaker and found voltage to icemaker but still not responding. Unit will need new icemaker; ordrng 1 D7824706Q (ice maker)
Erick S.
DISHWASHER WHIRLPOOL WDF520PADM7 Cycled unit and found unit control board stopping and powering off as motor engages. Ran through test cycle and found no diagnostic air codes. Cycled once again and units control board shut down and power back on. Will order both control and motor.; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)
Erick S.
WASHER AMANA NTW4516FW1 Cycled unit and found unit stuck in cycle causing it not to advance. Cancel cycled and reprogram control. Retested unit and unit past diagnostics with no errors. Job complete