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Local Reviews
for Shafter, CA
Powered by Fluid LOCALBrian
Brian - Shafter, CA
Quick service
Response from Appliance Repair Specialist:
Thank you so much for the feedback, it is pivotal for us to continue improving our service! If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Evelyn/arturo - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Ceci
Cecilia - Shafter, CA
Very nice friendly
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great and fast service
Eduardo - Shafter, CA
Friendly technician fast service
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, friendly service. We appreciate your time and business.
friendly, polite, and knowledgeable service.
David - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Victor - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Brian
Brian - Shafter, CA
Service was quick
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Brian - Shafter, CA
Excellent technician communication and knowledge
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Maytag washer
Araceli - Shafter, CA
Good service
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Ok
Susan - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Dishwasher Service
Carlos - Shafter, CA
We requested service for our Whirlpool dishwasher because it was not drying the top rack and it had an electrical burning smell during the cycle. The technician did a diagnostic and said that there was nothing wrong with the unit. Being that this is our 2nd service call (the 1st time the heating element was replaced), I am very disappointed with the product and the service. The technician said we were wrong and that there was nothing wrong with the unit. Yet, when we ran it through a full cycle we noticed that the unit was still producing an electrical smell. Not very happy with Appliance Repair Specialists right now!
Response from Appliance Repair Specialist:
Hi Carlos, thank you for taking the time to write a review, we appreciate your feedback. We are sorry you had a frustrating experience, your satisfaction is our number one priority. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Survey
Robert - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great
Martha - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Cheryl
Toews - Shafter, CA
Eric was polite and friendly and did a great job!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service and clean
Ruben - Shafter, CA
Very professional and respectful
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Not fixed
Voth - Shafter, CA
I have no complaint with the technician, except that my oven is not fixed. This is the second time they have been out, the first time it remained workable for approximately a couple of weeks, this time when they came out to fix it the error code came up 30 minutes after they were out the door. So something really needs to Be analyzed with the situation, because something isn’t working properly, with the fix.
Response from Appliance Repair Specialist:
Hello Voth, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
great service
Connie - Shafter, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very professional & knowledgeable
Virginia - Shafter, CA
James has been very professional & knowledgeable in servicing our Kitchenaid refrigerator. He has been very diligent to follow up with Kitchenaid to resolve & repair our refrigerator. Always ask for James, can count on him.
renae
Renea/michael - Shafter, CA
Will never get another appliance from lowes
Response from Appliance Repair Specialist:
Hi Renea, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Service was good, the time
Voth - Shafter, CA
It took longer t get the part than I thought it would take but I was kept informed of the progress. BUT I am totally appalled at the cost to repair my oven. The trip out and diagnoses was 115.00 which seems too high but I thought that would be applied to the cost of the part and repair. This turned out not to be true so I paid another 438.70 for the repair a total of 553.70 which is, in my opinion quite high for a small electronic part, he didn't even have to pull the oven out. just unscrewed a few screws on the front panel.
Response from Appliance Repair Specialist:
Hi Voth, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service from Scott
Virginia - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Could work on keeping appts.
Art - Shafter, CA
Keep scheduled appt or call if not going to make it. I found this unprofessional.
Response from Appliance Repair Specialist:
Hi Art, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Erick S.
DRYER GE GTD42GASJ2WW Found unit with faulty door switch causing unit not to run. Replaced with new switch. We tested it and unit now cycles and heats with no faults. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRS325FDAW Cycled icemaker found Baylor arm at a position causing a speaker to fail. Reinstalled and secure Baylor on. We tested it cycled in harvest Inn. Found fresh food like feeling causing both freezer and not to work. Replaced module. We tested it in unit is now leading in both sections. Job complete
Erick S.
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed new cover on unit. Rita passed all test. Job complete
Erick S.
WASHER MAYTAG MVWB865GW Install new parts on unit. Re-tested unit and unit is now filling with no faults. Job complete
Chase F.
WASHER MAYTAG MVWB765FW0 Installed new valve. All ops now checking ok. Job complete.
Chase F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Found damper stuck in closed position. Will need to replace. Ordering part.; ordrng 1 W11317276 (Damper)
Erick S.
WASHER MAYTAG MVWC565FW0 Cycled and found epweak from and rear suspension causing failure. Unit will need new suspension ; ordrng 1 W10780044 (suspension)
Chase F.
WASHER MAYTAG MVWB765FW0 "F0e3, F9e1, F0e5, f7e0, found valve stuck not allowing unit to fill properly. Will order valve.; ordrng 1 W11172234 (Valve)"
Erick S.
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Cycled and found ice maker erro code causing it not to make ice, unit will need new ice maker. Will need AP FOR THIS CALL; ordrng 1 W11116006 (evaporator) and 1 W11294907 (icemaker) and 1 WPW10608485 (evaporator)"
Erick S.
REFRIGERATOR KITCHEN AID KFCO22EVBL2 "Cycled and found ice make failing now. Before we install parts. Will need to replace ice maker, will have valve just in case it’s required,; ordrng 1 D7824706Q (ice maker)"
Erick S.
WASHER MAYTAG MVWC565FW "Cycled unit and found unit with control error. Tested unit to diagnostics and found loud grinding noise coming from gear case. Access gear case and found oil leaking through gear case. Agitator is fused to drive shaft. Will need to break off.Unit will need a new belt, shifter, pulley assembly, capacitor, cam. DONNOT RECOMMED TO REPAIR. Exceed value of washer,; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11161960 (agitator) and 1 W11162438 (cntrl-elec) and 1 W11395618 (CAPACITOR) and 1 W11454734 (GERA CASE) and 1 WPW10006384 (drive belt), states that autho needed"
Erick S.
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Install new parts on unit. Recharge system, pulled vacuum, inspected for leaks and found none. Unit is now cooling in both sections. Job complete. "
Erick S.
DRYER KITCHENAID GGW9250PW3 Cycled and found unit with bad main board causing failure. Also control panel randomly chimes and switches cycles on its own. Both control board 8546219 and console 8558750 are no longer available. Cannot perform repair. Job complete
Erick S.
WASHER WHIRLPOOL WTW5105HW0 Cycled and found unit with failing valve. Replaced valve. Re-tested it in unit passed all test with no faults. Job complete
Erick S.
WASHER WHIRLPOOL MVWB965HC Water valve is failing causing dispenser to fill while not in use. Unit will need a new water valve assembly; ordrng 1 W11188329 (valve)
Erick S.
WASHER WHIRLPOOL WTW5000DW3 Attempted to install latch new latch received was coiled up extremely tight stretching out harness. New latch is not working. Recommending to replace latch again with new control.; ordrng 1 W11307244 (latch) and 1 W11417466 (CONTROL)
Chase F.
REFRIGERATOR WHIRLPOOL WRF757SDHZ Found noisy icemaker when harvesting. Will need to replace icemaker. Ordering part for repair. ; ordrng 1 W11294907 (ICEMAKER)
Erick S.
WASHER WHIRLPOOL WTW5005KW0 "Unit has a scratch on the front left side panel.Unit will need paint touch kit,; ordrng 1 72017 (touchup wht)"
Erick S.
DISHWASHER KITCHEN AID KDTE334GPS0 Cycled and found pump leaking. Access to pump and found pump not secured to sump assembly simply causing it to leak. Safely removed pump and reinstalled and secured pump to housing. Re-tested it and unit is no longer leaking. Job complete
Chase F.
WASHER MAYTAG MVWB765FW0 Installed new consul. Calibrated and re-tested. Unit now passing all test with no failures. Job complete.
Erick S.
REFRIGERATOR KITCHEN AID KRFF707FESS01 "Cycled and found no frost pattern on either evaporator. Co presort is boiling hot. Unit has a possible leak and or restriction. Unit will need new compressor,up drier, and 3 way valve replaced. Customs er will call into Kitchen aid for possible concessions. Job complete"
Erick S.
WASHER WHIRLPOOL WTW7500GW2 Install new parts on unit. Re-tested it and it passed all test with no failures at the time of service. Job complete
Chase F.
DRYER MAYTAG MGD7230HW0 Cx concerned that unit is leaving brown residue on clothes. Ran through service diagnostics and unit passed through all tests with no failures. There is nothing wrong with dryer that would cause residue stain. Adjusted legs to level. All ops testing normal with this machine. Job complete.
Erick S.
WASHER AMANA NTW4516FW Cycled and found unit with no faults at the time service. Ran to test cycle and unit passed all test. Could not pinpoint leak. Resecured all hoses. And clamps at drain pump. Filled unit up with water with customer present. Unit passed all test with no leaks at the time of service. Job complete
Erick S.
WASHER WHIRLPOOL MVWC565FW Found unit with off balance. code. Tested and found Loose strut on tub causing failure. Reinstalled and secured all struts. Retesting unit through test cycle and it the past all test. Job complete
Erick S.
WASHER WHIRLPOOL WTW7500GW2 Cycled and found console not responding. Tested and found voltage to control but no response. Unit has bad console and will need to be replaced. Customer also stated unit was not complete it was. Will order new pump.; ordrng 1 W10876600 (drain pump) and 1 W11130237 (console)
Jim S.
WASHER MAYTAG MVWC555DW1 "Replaced agitator, actuator, gear case, and hub nut"
Erick S.
WASHER WHIRLPOOL WTW5000DW3 "Cycled and found unit with bad door lock causing failure, nothing has burnt. Unit will need new latch,; ordrng 1 W11307244 (latch)"
Erick S.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cycled and found unit with broken wire inside door. Heater is not engaging causing failure. Unit will need new door and control board replaced. Also recommending to replace icemaker.; ordrng 1 W10849516 (dor-fip) and 1 W10908391 (icemaker) and 1 W11099340 (cntrl-elec)"
Chase F.
WASHER WHIRLPOOL MVWB766FW1 Installed new slider. Re-tested unit and unit is now functioning normal and passing all test with no failures. Job complete.
Chase F.
WASHER MAYTAG MVWB835DW0 Installed new latch. Re-tested and unit passed all test with no failures. Job complete.
Alan S.
WASHER ROPER RTW4516FW2 F7e6 motor fault unit will not spin or agitate inspected unit found capacitor hanging with wires broken ordering actuator capacitor gear case and wiring harness; ordrng 1 W10913953 (actuator) and 1 W11158830 (capacitor) and 1 W11448788 (HARNESS ) and 1 W11454741 (GEAR CASE )
Erick S.
WASHER WHIRLPOOL MVWC565FW Cycled unit and found unit powered off but pump running upon arrival. Cleared cycle and enter diagnostics. Found unit with off balance load causing failure. Found left strut coming off tub causing failure. Reinstalled straight and secured all for suspensions. Re-tested unit three test cycle and unit passed all test with no no
Chase F.
DISHWASHER WHIRLPOOL WDF520PADM7 "This is past 7 days and a new problem. Diagnosed unit. Made sure connection to junction box is good, not receiving 120v to unit. This is a voltage issue. Instructed cx to get electrician out to get problem corrected. All ops testing normal with this machine."
Chase F.
WASHER MAYTAG MVWC465HW2 Cx concerned unit is leaving clothes wet at the end of the cycle. Found latch not engaging. Installed new latch. Calibrated then tested. All functions now testing out normal with no failures. Job complete.
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed new icemaker. Re-tested and unit passed all test with no failures. Job complete.
Chase F.
WASHER MAYTAG MVW7232HW0 "F1e2, f8e6, F0e3, F0e5, f7e9, received 5 different error codes. Ran through service diagnostics and unit would not start through diagnostics cycle. Will need to replace control board and latch. Part out of stock.; ordrng 1 W11419171 (CNTRL)"
Erick S.
WASHER MAYTAG MVWB835DC5 Cycled unit and found unit with blue suspension from tub causing unit to fail. Reinstalled and secured all 4 suspensions. Releveld snd secured bottom feet. Did hear noise if machine is pushed all the way back. It vibrates against vent hose. Informed cusotmer of findings. Retested unit with customer and it passed all tests with no failures. Job complete
Chase F.
WASHER WHIRLPOOL MVWB766FW1 Installed new parts. Still not working properly. Called WPL and spoke to Bruce. Unit clutch not properly shifting. Told to replace clutch. SR#7729224424; ordrng 1 W10754448 (CLUTCH)
Chase F.
WASHER MAYTAG MVWB835DW0 "F5e3 code, latch is seized up. Ordering new latch. ; ordrng 1 W10810403 (LATCH)"
Chase F.
WASHER WHIRLPOOL WTW5000DW1 Installed new parts. Retested and unit passed all test with no failures. Job complete.
Chase F.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Unit not cooling. Found damper stuck in closed position. Will need new damper, ordering part.; ordrng 1 WPW10594330 (DAMPER)"
Chase F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found food freezing in RC. Stuck damper. Need to replace damper and UI. ; ordrng 1 W11130216 (UI) and 1 W11236851 (DIFFUSER)
Chase F.
WASHER WHIRLPOOL WTW5000DW1 Found bad washplate not catching to gearcase. Ordering washplate. Scheduling for Thursday. ; ordrng 1 W10752283 (WASHPLATE)
Chase F.
WASHER WHIRLPOOL VAW3584GW1 "F8e1, found cx did not have proper draining system just laying on floor connected to a hose that goes outside, allowing for unit to drain out while filling giving a long fill error code, instructed cx on how he needs to have draining system done and raised to proper height so that unit does not drain out while trying to fill. Retested and unit passed with no failures. All ops working by design. Job complete."