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Local Reviews
for Shafter, CA
Powered by Fluid LOCALGreat service
Brian - Shafter, CA
Excellent technician communication and knowledge
Maytag washer
Araceli - Shafter, CA
Good service
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Ok
Susan - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Dishwasher Service
Carlos - Shafter, CA
We requested service for our Whirlpool dishwasher because it was not drying the top rack and it had an electrical burning smell during the cycle. The technician did a diagnostic and said that there was nothing wrong with the unit. Being that this is our 2nd service call (the 1st time the heating element was replaced), I am very disappointed with the product and the service. The technician said we were wrong and that there was nothing wrong with the unit. Yet, when we ran it through a full cycle we noticed that the unit was still producing an electrical smell. Not very happy with Appliance Repair Specialists right now!
Response from Appliance Repair Specialist:
Hi Carlos, thank you for taking the time to write a review, we appreciate your feedback. We are sorry you had a frustrating experience, your satisfaction is our number one priority. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Survey
Robert - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great
Martha - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Cheryl
Toews - Shafter, CA
Eric was polite and friendly and did a great job!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service and clean
Ruben - Shafter, CA
Very professional and respectful
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Not fixed
Voth - Shafter, CA
I have no complaint with the technician, except that my oven is not fixed. This is the second time they have been out, the first time it remained workable for approximately a couple of weeks, this time when they came out to fix it the error code came up 30 minutes after they were out the door. So something really needs to Be analyzed with the situation, because something isn’t working properly, with the fix.
Response from Appliance Repair Specialist:
Hello Voth, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
great service
Connie - Shafter, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very professional & knowledgeable
Virginia - Shafter, CA
James has been very professional & knowledgeable in servicing our Kitchenaid refrigerator. He has been very diligent to follow up with Kitchenaid to resolve & repair our refrigerator. Always ask for James, can count on him.
renae
Renea/michael - Shafter, CA
Will never get another appliance from lowes
Response from Appliance Repair Specialist:
Hi Renea, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Service was good, the time
Voth - Shafter, CA
It took longer t get the part than I thought it would take but I was kept informed of the progress. BUT I am totally appalled at the cost to repair my oven. The trip out and diagnoses was 115.00 which seems too high but I thought that would be applied to the cost of the part and repair. This turned out not to be true so I paid another 438.70 for the repair a total of 553.70 which is, in my opinion quite high for a small electronic part, he didn't even have to pull the oven out. just unscrewed a few screws on the front panel.
Response from Appliance Repair Specialist:
Hi Voth, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service from Scott
Virginia - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Could work on keeping appts.
Art - Shafter, CA
Keep scheduled appt or call if not going to make it. I found this unprofessional.
Response from Appliance Repair Specialist:
Hi Art, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Erick S.
WASHER MAYTAG MVWB765FW0 "Call unit and found unit with F683 air code causing unit not to communicate with consult. Ran through test cycle and unit passed encoder test. Reprogram main control board.Ran through test cycle and unit passed all test with no faults. Ran test cycle under normal with customer and unit began to wash. Unit passed all test with no faults. Job complete. If issue persists please order new control, router, consul"
Chase F.
WASHER WHIRLPOOL WTW5105HW0 "Tested unit, received F7e7, F0e2 error codes. Motor unable to reach target RPM. Found connector to shifter damaged. Repaired connector and installed back to mount. Tested. All functions now testing out normal. Job complete."
Chase F.
WASHER WHIRLPOOL WTW5105HW0 "Tested unit, received F7e7, F0e2 error codes. Motor unable to reach target RPM. Found connector to shifter damaged. Repaired connector and installed back to mount. Tested. All functions now testing out normal. Job complete."
Erick S.
REFRIGERATOR KITCHEN AID KFC022EVBO2 Cycled icemaker and icemaker not responding. Jumped icemaker and found voltage to icemaker but still not responding. Unit will need new icemaker; ordrng 1 D7824706Q (ice maker)
Erick S.
DISHWASHER WHIRLPOOL WDF520PADM7 Cycled unit and found unit control board stopping and powering off as motor engages. Ran through test cycle and found no diagnostic air codes. Cycled once again and units control board shut down and power back on. Will order both control and motor.; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)
Erick S.
WASHER AMANA NTW4516FW1 Cycled unit and found unit stuck in cycle causing it not to advance. Cancel cycled and reprogram control. Retested unit and unit past diagnostics with no errors. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRS588FIHV Install new parts on unit. The unit to proper temperature. Unit passed all test with no faults at the time of service. Job complete
Erick S.
DISHWASHER WHIRLPOOL WDF520PADM7 Cycled unit and found unit with bad drain pump causing failure. Replaced pump assembly. Re-tested it and it passed all test with no errors. Job complete
James M.
DRYER WHIRLPOOL WGD9470WW2 Opened unit and removed old belt pieces. Unit FULL of lint. Used vacuum to clean out unit and installed new belt. Reassembled unit and tested. Unit now working as intended.
James M.
LAUNDRY MAYTAG MHW3505FW Replaced parts and unit is now working as intended and customer approves functions at this time.
Erick S.
REFRIGERATOR WHIRLPOOL WRS322FDAB Cycled unit and found broken ice bin. The Baylor arm got stuck inside bin coil and pulled ice maker down and broken both ice maker and bin. All components will need to be replaced ; ordrng 1 W11342242 (BAYLOR ARM) and 1 WPW10300022 (icemaker) and 1 WPW10558424 (ice-contnr)
James M.
DRYER WHIRLPOOL WGD9470WW2 Installed new board and wire harness. Controls now working as intended. However belt brittle and frayed
Erick S.
REFRIGERATOR WHIRLPOOL WRS588FIHV "Cycled unit and found unit with bad diffuser causing failure. Door is not closing causing over cool, Unit will need new diffuser.; ordrng 1 W11164593 (diffuser)"
James M.
DRYER WHIRLPOOL WGD9470WW2 F70 error code loss of communication to control board.ordering new control and wire harness. Will return when parts arrive. ; ordrng 1 W10242906 (harns-wire) and 1 WPW10256719 (cntrl-elec)
James M.
LAUNDRY MAYTAG MHW3505FW Unit had bad display and control panel. Ordering new control panel. Will return when parts arrive. ; ordrng 1 W10911040 (panel-cntl)
Erick S.
DRYER MAYTAG MGDC465HW0 Cycled unit and found unit with broken door switch causing unit not to advance. Replaced switch. Retested and unit power is on and cycles with heat. Job complete ; used 1 WPW10569603 (DOOR SWITCH) from stock
Erick S.
WASHER MAYTAG MVWC465HW2 Cycled unit and found unit making a grinding noise as it’s agitating. Found motor cover coming down and hitting pulley. Retighten all bolts and secured motor cover. Realign belt and pulley. Retested unit and unit passed all test with no noise. Job complete
Erick S.
WASHER WHIRLPOOL WTW4800BQ0 Install new parts on unit. Retested and passed all tests with no failures. Job complete
James M.
WASHER MAYTAG MVWC565FW1 Installed new drain pump and removed debris from drain area. Tested and unit is now draining and working as intended.
James M.
WASHER MAYTAG MVWC565FW1 "Fund unit with long drain error, over suds error, basket speed fault error. Ran auto test and found weak drain pump not fully draining machine. Ordering new drain pump. Will return when parts arrive. ; ordrng 1 W10876600 (drain pump)"
Erick S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Install new parts on unit. Set temperatures to proper settings. We tested it and passed all test with our faults. Just complete
Erick S.
WASHER WHIRLPOOL WTW4800BQ0 "Cycled unit and found unit with broken suspension causing unit to fail. Unit will need new suspension to correct,failures. ; ordrng 1 W10780045 (suspension)"
Erick S.
WASHER WHIRLPOOL MVWB865GW0 Cycled unit and can barely hear noise complaint. Accessed gear case and found stator bolt backed out causing unit motor cover to make noise. Applied tread ock to bolt. Resecured and tighten to gear case assembly. Re-tested unit through diagnostics and it passed all tests. Job complete
James M.
WASHER WHIRLPOOL WTW8500DC0 "Found unit with lid lock failure, cannot run diagnostics. Cox stated water not working fully as well. Ordering new main console and ctntl elect. Will install with water inlet and lid lock when all parts arrive; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console)"
Erick S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cycled unit and found unit with good frost pattern. Temps were set to the max setting. Compressor is hot to the touch. Main control has not been replaced. Recommending to replace main control with freezer and thermistor. Damper and UI board have been replaced already.; ordrng 1 W11174836 (cntrl-elec) and 1 WPW10384183 (thermistor)
Erick S.
WASHER AMANA NTW4516FW1 Cycled unit found unit with the same air. Informed customer that unit have to have both hot and cold water available. Replaced water valve assembly to ensure customer has new valve. Please do not send us back out if issue persists. Sent it to document with trade partners waited over 35 minutes and still wasn’t able to . Job complete
James M.
DRYER - ELECTRIC AMANA NED4655EW1 "Cx stated unit is now working as intended. Inspected unit, unit spins as intended, heat good, installed new timer. No hesitations in operation at this time. Unit fully operational at this time."
Erick S.
COMPACTOR JENN-AIR TC707S3 Cycled unit and found unit with broken gears underneath change a motor causing units hammer not to go back up. Unit will need to gear; ordrng 1 882699 (gear-drive)
James M.
REFIRGERATOR WHIRLPOOL WRS325SDHZ01 "Temp 5 degrees in freezer and 45 in fridge. Installed components. Unit working as intended. Fans working, control functional. Registered with techline. Scott sr# 7728330798"
Erick S.
COMPACTOR JENN-AIR TC707S3 Install new parts on unit. Retested and unit passed all test for no failures. Job complete
Erick S.
LAUNDRY MAYTAG MHW3505FW1 Cycled unit and found unit with bad pump causing unit to fail. Replaced pump. Retested in unit passed all tests were no failures. Job complete
Erick S.
WASHER WHIRLPOOL SAWB600HQ0 Installed new parts on unit.Retested and unit passed all test with no failures. Job complete
Erick S.
WASHER AMANA NTW4516FW1 "Ran diagnostics. Found that the washer wasn’t able to complete rinse cycle. Checked water flow from hot and cold valves. Found poor hot water flow coming from home. Informed cusotmer of findings, and referred to plumber. Also found unit with clogged dowager screens on the cold valve, removed and cleared all debri, water is flowing properly on cold side. Job complete"
James M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Eplaced ui and defused. Unit fans kiscked on and unit is cooling as intended.
Chase F.
WASHER MAYTAG MVWB835DW3 "Cx comncern is unit is coming out with grease stains. Ran through diagnostics received no error codes. Unit ran through all cycles with no problems. Checked for possible leaking oil coming from gearcase. No leaks coming from gearcase. Called into WPL to document. Had me take off agitator to check for oil spots, no oil spots leaking. This is something that the customer is doing wrong. This unit is working by design nothing is wrong with unit at all per WPL do not send us back out. SR#7728168302"
James M.
RANGE AMANA ACR4303MFW4 Cox stated that unit would turn off during heating. Tested unit and burners are acting as intended per service pointer W11354284B. Customer needs to use heavier pans to keep button depressed. Cox stated that unit isn�t working properly. Ordering coil kit. Will return when parts arrive. ; ordrng 1 W11371990 (COIL KIT)
Michael M.
LAUNDRY MAYTAG MHW3505FW1 "customer states u it will start wash cycle but machine will turn off by its selfF9E1-long drainF5E2-door lock errorCleared faults, ran auto service test 12 and appliance fills, tu,blew, drain and spins normally. Customer stayed she set a 9 hour delay and when she returned from work the wash cycle had not started. Believed to be door was not latched properly as this was only issue customer has experienced with appliance. Advised customer to wash a couple cycles and report back if issue persist as appliance has no functional failures during service visit. All ops are normaljob complete"
Chase F.
WASHER MAYTAG MVWB835DW4 Installed new washplate. Calibrated then tested. All ops now testing out normal. Job complete.
Michael M.
WASHER MAYTAG MVWB835DW4 Cx shows tech stripped impeller. This is a new separate issue please bill accordinglyNeeds impeller W10902814Spoke with dispatch and will have call rescheduled for following day for another tech; ordrng 1 W10902814 (IMPELLER )
Michael M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cx states unit is still too warm inside rc after last repair. Freezer works fine.Temps on control are recommended on fc and set to max cold on rc. Checked temps with thermal probe fc is @ 3°Rc is @Ordering diffuser W11317276 and user interface W11214887Office to reach call when parts are available; ordrng 1 W11214887 (USER INTERFACE) and 1 W11317276 (DIFFUSER)
Michael M.
WASHER MAYTAG MVWB850YG0 Cx states leaves clothing wet at end of cycleAgrees to service feeSpun tub by hand and immediately bearings roar needs shaft and bearing kit and cx denied due to age of unit.
Michael M.
DRYER WHIRLPOOL MGDB850YG1 Cx denied repair . Job complete
Chase F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Found RC with temp issues. Found bad damper door stuck closed not allowing for proper air flow into RC. Installed new diffuser. Tested and diffuser door now opening and closing properly. All ops testing normal time of repair. Job complete.
Michael M.
WASHER MAYTAG MVWC565FW0 Removed drum and gearcase W11035751Had to break out old agitator W11161960 and hub W10528947Rebooted unit Cleared faults and ran auto service test. Passed all cycles as designed with no issues job complete
Michael M.
DRYER MAYTAG MGDB765FW0 Cx states long dry times.Started timed dry and red check lint light is onwent outside the home and found severely restricted airflow from dryer vent. Instructed cx on issue and advised to service dryer vent as it exits onto roof of home. All other ops are normal and unit has no functional faults. Job complete