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for Mentone, CA
Glenn ‘s microwave
Glenn - Mentone, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Bad scheduling, but great service
Brad - Mentone, CA
Rod was wonderful! He came with tall the parts needed and had the service completed in under 1/2 hour. Highly recommend. The only down side was the company told us they would arrive between 10-12, and they arrived at 3:00pm.
Response from Appliance Repair Specialist:
Hello Brad, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing email@example.com. We appreciate your time and business.
REFRIGERATOR KITCHENAID WRV986FDEM01 inopConfirmed Not all display characters illuminate fully and icemaker inop no full illumination in top of ffd compartment.Electronics are faulty due to low voltage supply. LEDs came back on but blink intermittently.Ordering electronics and icemaker.; 1 W10804160 (cntrl-elec) and 1 W11205083 (module) and 1 W11294907 (icemaker) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)Returned to replace defective parts and tested as designed
REFRIGERATOR KITCHENAID WRV986FDEM01 Faded displays and faded LEDs icemaker inopConfirmed Not all display characters illuminate fully and icemaker inop no full illumination in top of ffd compartment.Electronics are faulty due to low voltage supply. LEDs came back on but blink intermittently.Ordering electronics and icemaker.; 1 W10804160 (cntrl-elec) and 1 W11205083 (module) and 1 W11294907 (icemaker) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
WASHER MAYTAG MHW6630HW0 Shipping bolts had not been removed.......Cx was unable to know that those had to be removed since no operator nor installation guide was supplied with product due to display model.Consumer attempted to set in concrete which had not cured yet.
WASHER MAYTAG MVWB835DW0 Dryer making noise found noisey belt and wheels. Replaced dryer repair kit now working as designed job complete
LAUNDRY MAYTAG MVWB835DW4 Noises when removing clothes from machine......... popping noiseCould not confirm noise but found what appeared to be rust on left track of dispense housing. Was able to remove to determine that it was not rust but residue of unidentifiable reddish substance.Also consumer concerned about large amount of water in dergent dispenser.........using powder with liquid insert.
RANGE - ELECTRIC WHIRLPOOL FFGF3052TSA Left two burners won’t ignite.Confirmed Adjusted burner heads and ignitor to burner alignment
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Ice build up in freezer found freezer gasket does not seal causing an air leak had to adjust door at hinge and heat gasket to reshape it to cabinet door now seals all checked good
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 No water to dispenser ice maker producing ice.Switches and tubing ; no issues. Interface seems ok.Confirmed no voltage through ice maker valveOrdering valve solenoid assembly.Lead time added to return to allow consumer to have the supply to fridge repaired before we install a valve that will fail with present pressure.; ordrng 1 WPW10179146 (valve-inlt)
M/W OTR WHIRLPOOL WML55011HW2 "Returned to replaced defective door assembly Test op as designed5/9/19 11:00: RO there 5/9 THU, 10:45 to 10:57, Door cracks along bottom of doograss on plastic trimPoses a operational issue in the way of emissions risk.Ordering door assembly. (White in color); ordrng 1 W11206158 (door/mw)"
DISHWASHER KITCHENAID KDTE334GPS0 User interface does not consistently accept command when buttons are pushedConsumer has to unplug machine and it will test machine but only temporarily.Replaced control due to stuck key suspect as displayed in malfunction code
refrigerator is not making ice and door not closing properly, found stalled icemaker and worn cams and hinge , not allowing ff door to close , replaced icemaker, ff door hinge and cams all ok call completed. Used W10781835 (cam-door) WPW10257203 (cam-door) W11084346 (HINGE) 18W11084346
MAYTAG WASHER MVWX655DW1 Customer complaint washer not going through cycles, ran diagnostics found no error codes, ran diagnostics quick test cycle verified fill, agitation, drain and spin, ran normal cycle verified fill, sensing, agitation, drain and spin, tested lid lock in diagnostics 10xs , ran tachometer test , all ok recalibrated washer could not duplicate complaint.