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Local Reviews
for Fresno, CA

Rated 4.6 out of 5 stars based on 32 customer reviews

Map of Fresno, CA

Great service




Service person was on time which was great, very friendly.


Response from Appliance Repair Specialist:

Hello John, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Chris!


Map of Fresno, CA

Mike




Quick and efficient


Response from Appliance Repair Specialist:

Hi Mike! Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ian!


Map of Fresno, CA

Great service





Response from Appliance Repair Specialist:

Hello Chou, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Chris!


Map of Fresno, CA

Jilljake




Great service. Technician very knowledgeable.


Response from Appliance Repair Specialist:

Hi Jill, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Ian!


Map of Fresno, CA

Sue




He was here on time and very efficient.


Response from Appliance Repair Specialist:

Hi Sue, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tim!


Map of Fresno, CA

Darrell




The service technician, Ian, was great. The call center, not so much.


Response from Appliance Repair Specialist:

Darrell, Thank you for your feedback as it is the only way that we can continue to improve. We are happy that Ian could assist you. If there are any specifics on how we could have made your scheduling experience better, please email us at customerservice@ars.repair. Thank you for your business.


Map of Fresno, CA

Tim




Outstanding


Response from Appliance Repair Specialist:

Hi Tim, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Ian!


Map of Fresno, CA

The service tech: Ian was awesome.





Response from Appliance Repair Specialist:

Hello Jack! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Ian!


Map of Fresno, CA

Great





Response from Appliance Repair Specialist:

Hi Sheela, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Chris!


Map of Fresno, CA

Great service





Response from Appliance Repair Specialist:

Hello Evangelina, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ian!


Lydia





Response from Appliance Repair Specialist:

Hi Lydia, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Chris!


James




Awesome job!!


Response from Appliance Repair Specialist:

Hi James, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Ian!


Excellent service from Chris!




If it weren’t for chris’s Excellent service I would of never used this company again because of the customer service/ phone dept. They were so unorganized and were bad at reading the techs notes for his clients. They were not helpful at all. Kept me waiting a whole week to get a tech to my hone and repair my washing machine. I am grateful Chris was my tech and my machine was repaired efficiently.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't than satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Kitchen appliances




Kitchen aid appliances are very poor quality


Response from Appliance Repair Specialist:

Hi Irene, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Irene!


Sam




From my first phone call to the completion of the repair everything was great


Response from Appliance Repair Specialist:

Hi Sam, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Irvin!


Xlnt Professional Service




We are very pleased with the experience we had with Appliance Repair. Chris McConnell was professional, courteous, and did an excellent job on the dishwasher repair! Thank you, Chris!


Response from Appliance Repair Specialist:

Hi Michael, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Chris!


great service




Chris was on time, he was curteous and professional. He repaired the washer, replaced the belt that had come out. Explained to us clearly what the problem was and how he fixed it.


Response from Appliance Repair Specialist:

Hi Vartan, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Chris!


BestAppliance Repairman




Chris is friendly and very knowledgable in his trade. It is likely the best experience we have ever had with appliance repair.


Response from Appliance Repair Specialist:

Hello Tom, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Chrs!


Great and fast service




I was happy with the professionalism he displayed and I appreciated his explanation of everything he did.


Response from Appliance Repair Specialist:

Hi Victor, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Irvin!


Dorothy




Excellent


Response from Appliance Repair Specialist:

Hi Dorothy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ethan!


Kathy




Ethan came within the established window time both times he was here. He was knowledgable regarding the dishwasher appliance repair and part necessary. I believe out of Ethan's control was it took one week for the part to be delivered and his returning to complete the repair. That was the only downside.


Response from Appliance Repair Specialist:

Hello Kathy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ethan!


Mrs




Tech was good but appliances still not


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible.


Mario




Service was great and on time!


Response from Appliance Repair Specialist:

We appreciate you taking the time to leave a positive review! Thank you for your business. We look forward to working with you again when needed.


Chris





Response from Appliance Repair Specialist:

Chris, We are so happy that you had a five star experience. Thank you for your business and taking the time to leave a review. Great Job Irvin!


Allan




The tech was a nice guy Fixed the problem quickly. But my frustration was with he did not show up in the four hour window. The company should have called me to let me know he would be late. I had things I had to do in the afternoon and I was put behind schedule. I wasn’t really happy about that!


Response from Appliance Repair Specialist:

Hello, Thank you for your feedback, as it is the only way that we can continue to improve. We have sent this information to multiple managers to help improve the process if needed. We appreciate your time and business and are sorry that you were kept waiting. If you would like to speak to anyone further please email service@ars.repair.


Sandra




Great service


Response from Appliance Repair Specialist:

Hi Sandra, Thank you for taking the time to leave a review. If there is anything we could have done differently to earn that last gold star, please feel free to email us your feedback at customerservice@ars.repair.


Great Service




Ian was very knowledgeable and friendly. He immediately diagnosed the problem with our ice maker.


Response from Appliance Repair Specialist:

Hello, Thank you for taking the time to leave a review. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


great





Response from Appliance Repair Specialist:

Hello, Thank you for taking the time to review your experience. We are happy that it was a positive one and look forward to working with you again. Great job Ian!


$115 for what




Overall Ethan is a super nice guy. However, to come over for $115 and not even test anything, just to look at the microwave and say the panel is out. I don’t know about that. At least test something that tells you the panel is the issue. Couldn’t there be some other way of diagnosing things. I can look at it too and say, yep that panels out, there’s no lights and no touch response, duh. Not worth $115, should have taken that money and put it towards a new front panel.


Gas stove repair




Very knowledgeable. Great service


Andrea




Very Professional and excellent Knowledge skills


Chris was very helpful. He gave me a great tutorial on my new appliances.





Irvin F.

Irvin F.

WASHER MAYTAG MVWC415EW1 "MH0G700DPL1-Cx says the unit is not operating fills and sits, or will act sporadically. Checked error codes found several codes. F7/E6 F1/E1 F7/E5 F5/E3, unit performance is poor. Found center seal leak water is in the motor gearcase actuator and shaft of gearcase leaking. Unit needs several replacement components. ; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 W11124822 (CONTROL), used 1 W10838613 (LATCH) from stock"

Near N Ferger Ave, Fresno, CA 93728
Chris M.

Chris M.

WASHER WHIRLPOOL WFW75HEFW0 On today’s visit I installed drain hose for wash machine. I then Entered wash machine into diagnostics received no error codes. Ran system test everything checked out good. Also Instructed customer on proper use and maintenance and all functions of their new wash machine. Job complete

Near N Via Casa Dr, Fresno, CA 93730
Irvin F.

Irvin F.

WASHER WHIRLPOOL WTW4915EW1 "CX says the unit won’t spin or fill. He led error codes found three codes, Long fill no fill / stuck key/ speed fault. Cleared codes test drain motor and valves drain is operating properly, and valves work properly. The unit is operating properly, passed all test. Ran calibration of the unit passed. All ops normal."

Near W Shaw Ave, Fresno, CA 93711
Chris M.

Chris M.

REFIRGERATOR KITCHEN AID KURR204ESB00 Customers states that there is condensation in between the glass. Upon arrival today looks like everything is Has cleared up. Tested all functions of refrigerator. Everything checked out good. Talked with customer told him I could find no imperfections or Cracks on the double pane door. Customer agrees everything is fine just wanted to make sure every thing was checked out and unit is running properly. Job completed.

Near E Buena Salud Way, Fresno, CA 93730
Chris M.

Chris M.

FREEZER WHIRLPOOL WRF767SDHZ00 On today’s visit noticed drain pan is iced up. Whenever refrigerator goes into a defrost the water has nowhere to go there for it flows into the bottom of the freezer cabinet and ices up there. Ordering new drain pan and drain funnel. On return visit I need refrigerator cooling off or powered off so insulation has time to thaw out Underneath drain pan going through bottom of cabinet. If there still moisture it will most likely ice up; ordrng 1 W10342573 (tray-drip) and 1 W10503218 (funnel) and 1 W10865431 (motor-evap)

Near E Jordan Ave, Fresno, CA 93720
Mike  K.

Mike K.

WASHER WHIRLPOOL WTW7500GC0 replaced damper-assembly tested

Near N Blackstone Ave, Fresno, CA 93710
Mike  K.

Mike K.

DISHWASHER WHIRLPOOL WDF560SAFW2 replaced motor tested

Near N Gilroy Ave, Fresno, CA 93722
Mike  K.

Mike K.

REFRIGERATOR WHIRLPOOL WRF532SMHZ00 replaced leds tested

Near N Blackstone Ave, Fresno, CA 93710
Irvin F.

Irvin F.

REFRIGERATOR FRIGIDAIRE FRS6LF7FM6 Removed ice maker. Installed replacement. Advanced IM to fill passed.

Near E Cromwell Ave, Fresno, CA 93720
Irvin F.

Irvin F.

WASHER MAYTAG MVWC565FW0 "CX says unit is not operating correctly. Found weak suspension failed actuator hub is loose. Installed replacement suspension, hub and agitator. Used cam and actuator from stock. Calibrated unit passed. All ops normal. ; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"

Near W Menlo Ave, Fresno, CA 93722
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 On today’s visit, I replaced control board on backside of unit also user interface. Had to de-ice coil inside refrigerator compartment. Replaced fan motor and thermistor. All functions tested good. Job completed.

Near E Santa Ana Ave, Fresno, CA 93726
Chris M.

Chris M.

DISHWASHER BOSCH SHP865WF5N/ 10 Upon arrival found dishwasher full of water and lots of food on top of screen. I first entered washer in to drain mode everything drained through. I proceeded to change out pump aqua sensor and water inlet. Ran through multiple tests, everything checks out good. Instructed customer they will need to have their plumbing checked out. All functions test normal. Job completed

Near E Ticonderoga Dr, Fresno, CA 93720
Chris M.

Chris M.

REFRIGERATOR KITCHENAID KRMF706ESS01 On return visit I removed the inner shelving and drawers. Replaced fan motor and installed a more accurate thermistor. Check for proper functions and everything checks out good, set temperature is now at the proper settings. Job completed.

Near N Del Mar Ave, Fresno, CA 93711
Irvin F.

Irvin F.

WASHER MAYTAG MVWB835DW1 "Removed inner tub tub ring and gear case. Removed obstruction from drain cover. Reinstalled all components. Installed hoses and power. Ran test 51, passed. Unit drains and all ops normal."

Near N Valentine Ave, Fresno, CA 93722
Irvin F.

Irvin F.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Removed all fresh food shelfs, and evap cover. Completed depicting the evap coils. Installed all parts. Installed all shelving. All ops normal. Allow 12-24 hrs for temps to balance."

Near W San Bruno Ave, Fresno, CA 93704
Chris M.

Chris M.

WASHER WHIRLPOOL WTW8540BW1 On return visit replace console and also control board. Ran system in a spin and drain cycle everything checked out good. Job completed

Near N Kincaid Ave, Fresno, CA 93711
Irvin F.

Irvin F.

WASHER MAYTAG MVWB835DW1 The latch fails to lock open and closes replaced latch. Drain pump is seized. Replaced. All ops normal. AUTHO-S225EQ

Near N Valentine Ave, Fresno, CA 93722
Irvin F.

Irvin F.

WASHER MAYTAG MVWX655DW1 "MGY3EGYEP1-parts autho only CX responsible for service fee and labor. CX says unit not draining and completing cycles. Confirmed issue unit full of water and clothes, with pump buzzing. Removed water and clothes. Tilted unit removed pump the impeller seized up. Replaced component. Completed assembly and ran test check passed. All ops normal. ; used 1 W10876600 (PUMP-WATER) from stock"

Near E Sample Ave, Fresno, CA 93710
Irvin F.

Irvin F.

MICROWAVE GE JVM3160RFSS "Unit is dead per CX, confirmed. Found the unit had a blown 20amp fuse. Replaced and test, passed. ; used 1 W10138793 (FUSE) from stock"

Near N Chestnut Ave, Fresno, CA 93710
Chris M.

Chris M.

DRYER ELECTRIC WHIRLPOOL MEDB950YW0 "Customers issue dryer is making a loud sound. Pool dryer apart Found three of the four rollers to be bad also noticed the seal on the drum is worn out and blower motor Bearings are bad. Ordering parts pending authorization I did install dryer repair kit though today; ordrng 2 280140 (seal,drum)s and 1 WP8544737 (wheel) and 1 WPW10448896 (motor-drve) and 1 WPW10547292 (pulley-idr)"

Near E Sawgrass Ave, Fresno, CA 93730
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRF736SDAW11 On today’s visit removed and replaced ice maker again ran test 57 and 59 and also water fill test All test past with no issues. Waiting to close out ticket just to make sure it produces ice over the weekend for the customer.; schdld next appmnt for 10/16 TUE !

Near E Foxhill Dr, Fresno, CA 93720
Irvin F.

Irvin F.

WASHER GE GTW460ASJ4WW "CX has noise complaint during cycle. Checked error codes off balance, pressure signal. Suspension is weak and pump is loud during drain. Replacing pump, suspension and control. ; ordrng 2 WH16X26910 (SUSPENSION R)s and 2 WH16X26911 (SUSPENSION L)s and 1 WH18X28174 (MAIN CONTROL) and 1 WH23X27574 (DRAIN MOTOR)"

Near F St, Fresno, CA 93706
Irvin F.

Irvin F.

REFRIGERATOR FRIGIDAIRE FRS6LF7FM6 No water to the ice maker. The ice maker is locked up. Will not cycle or do any operations. Needs replacement ice maker. ; ordrng 1 241798231 (ICE MAKER)

Near E Cromwell Ave, Fresno, CA 93720
Irvin F.

Irvin F.

REFRIGERATOR FRIGIDAIRE FRT18L4JM The evap coils and cap tube leaking. Ice buildup. Unit partially cooling. Replacing evap coil and drier. ; ordrng 1 5303918274 (evaporator kit)

Near N Ellendale Ave, Fresno, CA 93722
Chris M.

Chris M.

RANGE WHIRLPOOL WFE540H0ES1 On today’s visit replace left front surface element and also switch. Customer also wanted range leveled out . Everything checks out good range is working like it should. Job completed

Near N Sharon Ave, Fresno, CA 93720
Chris M.

Chris M.

REFRIGERATOR KITCHENAID KSSC48FTS04 On return visit today replaced inverter box and main control board and harness. Compressor is now running And all other functions test out good. Did not need the control box so I did not charge obviously the customer for that part.Collected 77.64 Which was the remaining balance. On the initial visit collected $1015. Labor was $400 diagnostics 115 and the other reminder was for the parts.. Job completed

Near E Decatur Ave, Fresno, CA 93720
Chris M.

Chris M.

MW OVEN COMBO KITCHENAID KEMS378SWH05 Talked with customer this morning she was saying the fan is not spinning and smelled a burning smell out of the microwave compartment. Told her I would order parts that they’re out of stock item. Also talked about having her call KitchenAid to see maybe if they’ll pay for some parts and labor due to the fact when I was out there I put oven into diagnostics and was receiving Error codes dealing with the appliance management board. She’s going to call KitchenAid today and see if they will somehow warrantee some of that. Besides that I still need to replace these parts and go back out when they come in. When parts come in please get a hold of customer and set up Appointment for me to come out. If KitchenAid okays the other parts and labor she will contact us and let us know. Thanks Chris; ordrng 1 W10838964 (motor-fan) and 1 W10909479 (support)

Near N Matus Ave, Fresno, CA 93720
Chris M.

Chris M.

REFRIGERATOR FRIGIDAIRE FGSS2635TF1 On today’s visit replaced freezer harness And also defrost heater. Check for proper function everything checks out good set refrigerator to proper temperatures. Job complete

Near N 8th St, Fresno, CA 93726
Chris M.

Chris M.

DISHWASHER KITCHENAID KDTM404ESS0 On today’s visit removed and replaced pump motor assembly. Cycle through test all functions tested good. Job completed. On initial visit collected full amount for parts and labor and also diagnostics. Zero balance

Near N St Martin Dr, Fresno, CA 93720
Chris M.

Chris M.

REFRIGERATOR KITCHENAID KRMF706ESS01 On today’s visit replace compressor then put system into a vacuum and then added 6 ounces of R- 134A refrigerant. Powered refrigerator back on compressor kicked on all functions test normal. Job completedCollected for diagnostics on first visit. KitchenAid is covering compressor sealed system job. Please bill out so I can get paid. Job completed; used 1 AF1200 (TUBE EXTENSION) from stock

Near N St Martin Dr, Fresno, CA 93720
Irvin F.

Irvin F.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 The part is not correct. Issue with MARCONE ; ordrng 1 W11203924 (CONTROL)

Near E Hampton Way, Fresno, CA 93704
Irvin F.

Irvin F.

WASHER WHIRLPOOL WTW7500GC0 Installed gear case and slider. Test failed after new clutch and gear case main control is showing F7/E9-locked rotor. Unit moves freely the control is bad replacing control. ; ordrng 1 W11130238 (CONTROL)

Near E Swift Ave, Fresno, CA 93704
Irvin F.

Irvin F.

WASHER WHIRLPOOL NTW4516FW1 "Unit had failed pump, would not completely drain. Replaced pump. Calibrated passed. All ops normal."

Near E Dorothy St, Fresno, CA 93706
Irvin F.

Irvin F.

WASHER WHIRLPOOL WTW5500XW0 "Control is showing it failed, the main button sticks speed basket fault. The unit needs new control. Informed CX of the cost of the control and possible more charges. CX WILL PURCHASE NEW UNIT."

Near W Garland Ave, Fresno, CA 93722
Chris M.

Chris M.

REFRIGERATOR KITCHENAID KSSC48FTS04 Customers issue is that is built-in refrigerator Is not cooling. Found an inverter box to be bad and also control board; ordrng 1 W10629033 (inverter box) and 1 W10801766 (cntrl-elec) and 1 WPW10468948 (contrl-box)

Near E Decatur Ave, Fresno, CA 93720
Chris M.

Chris M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customers having issues with refrigerator temperature and ice production. Upon arrival temperatures checked out good and ice production was also good. Was out here previously replaced control board and user interface. Ordering evap motor and harness and also thermistor Customer wants appointment next Tuesday anytime.; ordrng 1 W10389152 (support) and 1 W10902214 (thermistor) and 1 W11087438 (motor-evap) and 1 WPW10515762 (roller)

Near N Del Mar Ave, Fresno, CA 93711
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customers issue is that refrigerator and freezer not cooling at all. When I arrived I found fans running compressor was off. Pulled refrigerator out the way from wall to access compressor noticed it previously had a sealed system job at one point. I proceeded to power refrigerator off and then Pulled a amp rating on the compressor which was really high. Ran multiple tests to make sure all other components were working properly. Found thermistor In refrigerator compartment is shorted also user interface panel having issues every time I press down on it the LED lights shut off. Install main control board and back of unit. Ordering new compressor also user interface and thermistor; ordrng 1 8201675 (compressor), 1 W10389152 (support), 1 W10633627 (motor-evap), 1 W10789393 (cntrl-elec), 1 W10902214 (thermistor)"

Near N Dearing Ave, Fresno, CA 93730
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRF736SDAW11 Customers issue is is icemaker was not working. I found icemaker motor to be bad. Replaced with new icemaker tested for proper function everything checks out good. Job completed

Near E Foxhill Dr, Fresno, CA 93720
Chris M.

Chris M.

REFRIGERATOR FRIGIDAIRE FGHB2867TF0 On return visit Replaced defective icemaker. Job completed

Near N Cedar Ave, Fresno, CA 93720
Chris M.

Chris M.

REFRIGERATOR FRIGIDAIRE LFFU17F5HWD Customers issue is a times there be a little bit a water coming underneath the freezer. I pulled freezer out to access drain tube and also access compressor. Found drain tube to be plugged also found insulation on suction line was the tear rating in a slip down on the pipe. Noticed freezer at some point in time has had a new compressor put in it. I went ahead and put my gauges on to check pressures which checked out really good. Clear drain line and also taped up suction line so the insulation is in the correct spot. Wiped up all moisture that was underneath freezer and then put freezer back in original spot for customer. Job completed

Near W Herndon Ave, Fresno, CA 93650