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Local Reviews
for Dinuba, CA
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Jacinto - Dinuba, CA
Bad boy
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Rick
KANDARIAN - Dinuba, CA
Great service and on time
Response from Appliance Repair Specialist:
Hi Rick, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tim!
Timothy J.
REFRIGERATOR FRIGIDAIRE LFHB2741PF
Timothy J.
REFRIGERATOR FRIGIDAIRE LFHB2741PF Documented with Lowe’s.
Timothy J.
whirlpool washer WTW5000DW 7-6(motor fault) 8-1(long fill)7-1(basket speed fault) . Ran a service cycle and found the unit does not agitate or spin. Found drain line installed too low in the drain pipe. Reset to specified level. Lifted unit and checked connections. Retested and found the unit now operates normally. No leaks noted.; Job Completed.
Timothy J.
WHIRLPOOL OVEN WFG320M0BS3 Removed damaged outer glass . Replaced with new glass. Unit checks ok. ; Job Completed.
Timothy J.
WHIRLPOOL REFRIGERATOR WRF555SDFZ05 Installed handle W10827046 noted this one conforms to the shape of the door . Unit checks ok.
Ian B.
frigidaire refrigerator FFHT1821TB1 unit producing slightly different vibration noise then last visit. After investigation found that noise was significantly louder when cardboard back panel was pressed against the running compressor. Found that back panel is warped in a manner that inverts it into close proximity to the compressor. Adjusted back panel for better clearance. Unit is cooling normally at time of visit with proper temperatures. No functional failures other than noise issue. And no issues with cooling. Reported to Frigidaire.
Timothy J.
WHIRLPOOL REFRIGERATOR WRS555SIHZ Dispenser funnel frosted up and not allowing ice to dispense. Removed dispenser parts and plugged the wire hole under the auger motor. Defrosted dispenser and tested. Unit checks ok.; Job Complete
Timothy J.
amana refrigerator ASD2575BRB01 Inspected unit and found the evaporator drain was frozen over. Defrosted drain and ran water through it. Unit draining normally.
Timothy J.
whirlpool dryer WGD5000DW2 Inspected unit and found the burner comes on one goes off at very unusual times. Found the harness connection to the coils are loose. Reset and tested. Unit operating normally. During inspection I found less air movement than expected. Disconnected unit from the vent and found it restored. Instructed customer that the vent was restricted and needed to be fixed ASAP. Instructed customer that vent restrictions or damage caused by them are not covered by warranty.; Job Complete
Timothy J.
whirlpool refrigerator WRF555SDFZ05 Bin damaged . Replaced with pre ID part W11185686 (Ice Bin) and tested. Unit checks ok.; Job Complete.
Timothy J.
frigidaire refrigerator FFHT2021TW1 Customer states the unit stopped cooling in the freezer first then the fridge. Noted the relay overload would click after the compressor tried starting repeatedly. Inspected unit and found it infested with roaches. Billing for trip and diagnosis.; Job Complete
Timothy J.
maytag washer MVWB765FW Inspected unit and found a thin sheet caught between the auger and wash basket. Removed auger and msheet. Inspected basket for damage. Noted an area that was a little rough and had a curl of plastic coming from it. Razed this area to prevent any further snags. Replaced the auger W11161960 (agitator) because of deformities either there before or caused by the sheet being stuck under it. Ran a service test and found the unit operating as designed. No leaks noted.; Job Complete
Ian B.
frigidaire refrigerator FFHT1821TB1 Tech found unit making no abnormal noises at time of visit. Customer stated temperature dropped in the freezer, and then the fresh food section. Freezer was well below freezing temperatures, but fresh food side was 42°. Removed food from freezer and examined frost pattern and fan. Found large amount of ice and frost blocking air tower. Removed Air tower panel and defrosted. Unit airflow to fresh food compartment has now noticeably better. Set temperature settings to factory recommended settings and advised customer to monitor.; Job Cmpltd
Ian B.
jennair refrigerator JFFCC72EFS00 Customer states Ice will clump inside of bucket. Tech found a small amount of excess frost inside a bucket, examined unit for air leaks in seal and ice chute door. Found no air leaks that would cause an excess of frost. Ice was currently not excessively clumped or frozen. Advise customer that ice must be dispensed regularly in order to keep it from over freezing as ice chamber constantly has freezing air blown into it. Also advise customer that if ice chamber door is opened regularly, it can cause an excess of frost and ice clumping. Customer instruct. No specific failures found at time of visit
Ian B.
magic chef oven 9475XYB Tech found unit had weak igniter. Replaced igniter from truckstock. Unit now tests good. Collected 215 on check 10129. ; used 1 12400035 (IGNITER,OVEN)
Timothy J.
WHIRLPOOL WASHER WTW5000DW1 water sinks into it almost immediately. Ran the unit through several service tests but could not duplicate a leak the magnitude of the customers description. Noted the units basket has clogged drain holes. This will make the unit malfunction. Removed debris from drain holes. Reset water connections at the drain and inlet since these would be the most likely cause of the leak. If recalled the Customer will need to have a more accurate description of the leak since the floor will give no clues. It is possible that the unit is oversudsing or the drain backs up with too much detergent.
Timothy J.
frigidaire refrigerator LGHB2869TF This is the second time I have been out here. The first time I drove out here it was a no show. Now this time the customer can’t be contacted but someone next door asked if I was for the refrigerator. When I get inside there are two Frigidaire units side by side. One is stuck behind a counter. Both have a bunch of stuff all around and on top of them. The person that let me in does not have a clue as to why I am here. The description of the problem does not either. This customer and the company sending me out here need to get their stuff straight before going back . The customer must have the second refrigerator moved out of the way and all the stuff around and on top of both units moved so I can actually work on the unit instead of just taking pictures and having to drive way out here to do that. This unit must be serviceable for someone to work on it . The problem must be a part failure or unit defect or the service charge collected prior to an
Timothy J.
frigidaire washer Customer states the unit is not washing and ripping the clothes. Found the drain pump is not working so I can’t drain the rancid water that is in the unit. Unit needs a new drain pump. When the water is drained and I find what has stalled the drain I might did the contents were what was ripping the clothes. The tears look like they are from twisting or getting stuck between the basket and bellow. Inspection of the bellow leads me to believe the unit is being overloaded. Pump boot looks like it is about to break.PRIOR TO INSTALLATION THE UNIT NEEDS TO BE COMPLETELY DRAINED OF WATER. ANY WATER LEFT IN THE UNIT WILL END UP ON THE GARAGE FLOOR. IF THE UNIT IS NOT DRAINED THE REPAIR WILL BE POSTPONED UNTIL THE UNIT IS IN SERVICEABLE CONDITION. Note that the hot water valve leaks so it is turned off most the times.; ordrng 1 134455900 (hose,drain) and 1 137221600 (pump) and 1 137518800 (filter),tarted removing parts and found the unit is chewed up by rodents. As mentioned o
Timothy J.
whirlpool dryer WED4815EW1 Inspected unit and found the power to the unit is incorrect. There is no 220vac and L1 drops out when the PTS is pushed. Cycled breakers several times and found the unit working correctly.; Job Cmpltd
Timothy J.
kitchenaid dishwasher KDRU783VSS03 Rh light is on door closes just enough to turn of light when pushed. Per tech bulletin the baskets and hinges are suspect. Both are in bad condition. ; ordrng 1 W10782122 (hinge-door) and 1 W10782123 (hinge-door) and 1 W10877014 (gaskt-door), Installed parts. Noted many of the panels are RUSTED and the original screws do not fit in the enlarged holes. Tried inserting larger screws I had on hand.
Timothy J.
whirlpool refrigerator WRX988SIBM01 Inspected unit and found the auger motor does not start. Found voltage to the auger when the paddle is pushed. Unit needs a new auger motor.; ordrng 1 W10822606 (motor), installed motor . Tested unit. Unit checks ok. No leaks noted.
Timothy J.
FRIGIDAIRE REFRIGERATOR FFHT2021TW Customer states the unit is not cooling correctly. Found the evaporator fan is not running. Unit needs a new fan motor.; ordrng 1 242077702 (motor), Installed FC evaporator motor. Tested unit. Unit checks ok. No leaks noted.
Timothy J.
maytag dryer MVWX655DW0 Unit showing a 0-2,7-1,8-1,0-5. Ran a service test. Actuator did not shift correctly and does not recognize the tub has stopped spinning in a reasonable time. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator), Installed parts. Tested unit. Unit checks ok.
Ian B.
maytag washer MVWB725BW0 Tech found unit has crack in drain pump. Need drain pump for repair.; ordrng 1 W10409079 (water pump), Tech installed pump, and reinstalled unattached house water supply. Tested unit and unit now test good. Hot water valve appears to of been damaged prior to repair. Did not turn hot water back on. Otherwise all functions normal with no leaks.; Job Cmpltd
Ian B.
frigidaire dishwasher FGID2466QF4A Customer states previous repair company did not reinstall unit after repair. Text found unit unmounted from cabinet, and kick panel off. Installed unit and kick panel with spare screws. Unit now tests good. Advised customer that she has a clog in her sink causing drain water to come out of air gap and onto countertop.; Job Cmpltd,
Ian B.
FRIGIDAIRE REFRIGERATOR LGUB2642LF4 Tech found units display shorted. Need UI board for repair. ordrng 1 241973711 (control-electrical), Tech installed board but after board installation it turns out that keypad has stuck key thats the source of the control board failure. Need to replace keypad as well. No additional labor cost. ; ordrng 1 242166901 (KEYPAD), Installed parts and unit now tests good.; Job Cmpltd
Ian B.
FRIGIDAIRE RANGE LGGF3043KFT Tech found all surface burner pilot holes clogged and buildup preventing spark ignition. 3 electrodes do not spark from shorted spark module. Need spark module for repair. ; ordrng 1 316262404 (module), Installed parts. Unit now tests good.
Ian B.
frigidaire refrigerator FGHC2355PF9A Tech found unit was not reassembled correctly and has loose and improper screws in auger box and icemaker. Tightened and replaced screws. FF door seal was out of channel and had tape interrupting it. Secured door seal. Customer is concerned about surface cracking on interior of FF compartment. Advised that this does not affect function.Bottom shelf is broken. Need shelf for repair.; ordrng 1 240599803 (frame-deli cover), Installed parts. Unit now tests good.
Ian B.
frigidaire range LGGF3046TFA Tech thoroughly tested all connections and lines in entire unit with gas detection bubbles. No leaks in entire machine. Tested stove top burners and oven burners. All burners ignite and function as intended. Unit is under normal operations. Advised customer it is normal to smell odor similar to gas as they’re being burned off inside of the machine. Advise customer never to use any gas appliance without proper ventilation as all gas appliances produce carbon monoxide
Ian B.
Tech found that Frigidaire Range- Gas LGGF3043KFT all surface burner pilot holes clogged and buildup preventing spark ignition. 3 electrodes do not spark from shorted spark module. Need spark module for repair. Ordering; 1 316262404 (module),
Ian B.
Tech found that Frigidaire Refrigerator FGHC2355PF9A was not reassembled correctly and has loose and improper screws in auger box and icemaker. Tightened and replaced screws. FF door seal was out of channel and had tape interrupting it. Secured door seal. Customer is concerned about surface cracking on interior of FF compartment. Advised that this does not affect function. Bottom shelf is broken. Need shelf for repair. Ordering 1 240599803 (frame-deli cover)
Randy J.
Whirlpool Refrigerator Model # WRF560SEYB. Complaint- REFRIGERATOR BOTTOM FREEZER IS OVER FREEZING AND REFRIGERATION SIDE IS NOT COOLING. Diagnosis. Installed gaskets. Liners are separating from the doors and do not seal correctly. To repair this unit the unit will need both RC doors. Noted the sliders are in bad shape from all the frost. They will need to be replaced too.;1 LW10406595 (dor-fip bl), 1 LW10413518 (dor-fip bl), 1 WPW10397635 (slide), 1 WPW10397636 (slide)
Randy J.
Jenn-Air Refrigerator Model # JFFCC72EFS00. Complaint-not making ice. Diagnosis-Inspected unit and found the fill tube heater is broken. Unit needs a new fill tube heater.; ordrng 1 1 W11230096 (tube). Installed IM fill tube. Unit checks ok
Randy J.
Crosley Dryer model # CED7006GW0. Complaint- not heating. Diagnosis- Customer states that after the lights went out the unit did not heat. Checked unit and found it has incorrect power. (L1,L2-N 120vac/L1-L2 0vac). Cycled power to the unit and found no change. Instructed customer to consult an electrician about their power issue. Documented w/ WPTP
Randy J.
no power to the unit . unit is dead. tech arrived and inspected the unit and found it has no functions. Checked unit for voltage at the outlet. No voltage at the outlet. Checked CKT breakers and found the associated breather is tripped. When this type of breaker trips it does not snap all the way off. Cycled breaker and retested unit. Microwave heating normally.. Unit does not trip the breaker during use.; Job Cmpltd