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Local Reviews
for Covina, CA

Rated 4.8 out of 5 stars based on 5 customer reviews

Map of Covina, CA

awesome service




steve is a awesome specialists he arrived on time and was very nice and answer all my questions


Response from Appliance Repair Specialist:

Hi Michael, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Steve!


Map of Covina, CA

Great service




Shows up and does his job. Not very friendly or talkative. Had to draw the words out of him. Aside from that, He does a good job. Thank you. Joe Guante


Response from Appliance Repair Specialist:

Hello Mr. Guante, Thank you for your feedback as it is the only way that we can continue to improve. We are happy to hear that your repair went smoothly and the job was completed. If you would like to speak further about your repair specialist , please feel free to email our customer experience team at service@ars.repair where we will reach out to you directly. Thank you again for your business.


Map of Covina, CA

Antonia




Professional


Map of Covina, CA

Great service




Very knowledgeable nice technician


Map of Covina, CA

Glenn





Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Ran diagnostics. Damper opening/ closing properly. Thermistors are within range. Found controls set at maximum settings( RC & FC ). Adjusted controls to mid- settings( normal ). Unit is cooling properly at this time. Job Complete.

Near N Azusa Ave, Covina, CA 91722
Steven W.

Steven W.

WASHER MAYTAG MVWC565FW1 "Ran diagnostics. Had f5e2, f8e1. Found lid lock latching/ unlatching several times. Replaced lid lock assembly. Ran calibration, auto test cycle- passed. Advised to call plumber, electrician. Improper plumbing/ electrical. Fills, agitates, drains, rinses,& spins properly. Complete; used 1 W10838613 (LATCH) from stock"

Near W Front St, Covina, CA 91722
Tyler F.

Tyler F.

WASHER MAYTAG MVWX655DW1 Customer stated that the lid broke at the hinge. Removed and replaced lid. Found latch on new lid is broken. Reordering lid and screws.; ordrng 1 W11117421 (lid) and 4 WPW10078270 (screw)s

Near E Brookport St, Covina, CA 91722
Steven W.

Steven W.

WASHER MAYTAG MVWB765FW1 "Replaced fill valve. Had f0e4, f3e2, f6e3. Clear error codes. Ran load size calibration, quick test cycle. Fills, agitates, drains, rinses, & spins properly. Complete."

Near Cypress St, Covina, CA 91722
Tyler F.

Tyler F.

RANGE WHIRLPOOL WFG320M0BS0 Customer stated that unit smelled of gas and knobs are all twisted. Removed and replaced manifold and right front burner holder. Tested all works good at this time.

Near E Benbow St, Covina, CA 91722
Steven W.

Steven W.

WASHER MAYTAG MVWB765FW1 "Ran diagnostics. Had f0e3 error code. Ran test cycle. Found no cold water.. power to cold valve, water to valve, not filling. Fill valve stuck closed. Needs valve; ordrng 1 W11165546 (VALVE)"

Near Cypress St, Covina, CA 91722
Steven W.

Steven W.

REFIRGERATOR WHIRLPOOL WRS555SIHZ00 Found frozen fill tube. Found power to fill tube heater. Found open WH wire in door( non serviceable harness ) needs FC door; ordrng 1 LW11026425 (FREEZER DOOR)

Near E Covina Blvd, Covina, CA 91724
Steven W.

Steven W.

REFIRGERATOR WHIRLPOOL WRS322FDAW03 "Found main LED AC/DC module causing LEDs to flicker. Replaced LED main module. Unit is cooling properly at this time. LEDs are working properly. Advised to clean condenser 4 times yearly, on filter replacement. Complete."

Near S De Lay Ave, Covina, CA 91723
Steven W.

Steven W.

WASHER WHIRLPOOL MVWB865GC0 "Found audio turned off. Instructed customer on audio settings. Fills, agitates, drains, & spins properly.. complete."

Near N Briargate Ln, Covina, CA 91722
Steven W.

Steven W.

RANGE WHIRLPOOL WFG320M0BS0 "Sears outlet purchase. Found all 4 surface valve shafts bent. LF, RF burners are not igniting properly. Needs burner cap kit per tech line. RF orifice holder leaking. Needs manifold/ surface valve kit, harness, cap kit, RF orifice holder, screws. 1 W10512763 (pipe-mnfld) and 1 W11050487 (holder-orf) and 2 WP3368921 (screw-torx)s and 1 WPW10548355 (harns-wire)"

Near E Benbow St, Covina, CA 91722
Steven W.

Steven W.

WASHER AMANA NTW4605EW0 "Replaced gear case, splutch, belt,shifter. Agitator, screw, strike. Cold fill hose coupler rusted out, broke off when I pulled out washer 1 foot. No hose bibs. Advised customer to call plumber. Ran diagnostics, calibration, drain and spin. Unable to water tested unit. Complete."

Near E Arrow Hwy, Covina, CA 91722
Steven W.

Steven W.

REFIRGERATOR WHIRLPOOL WRS555SIHZ00 Found frozen fill tube. Deiced fill tube. Replaced water fill valve. Ran service test. Ice maker harvest test- pass. Ice maker fill test- pass. Unit is cooling properly at this time. Advised to allow 2-3 days for ice. Complete.

Near E Covina Blvd, Covina, CA 91724
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4815EW1 "Replaced gear case,splutch, shifter, belt, capacitor . Ran diagnostics- cleared error codes. Ran calibration, auto test cycle. Fills, agitates, drains, & spins properly. Advised to do 2 clean cycles with affresh cleaner before using washer. Complete."

Near N Calera Ave, Covina, CA 91722
Steven W.

Steven W.

WASHER MAYTAG MVWC415EW1 "Ran diagnostics. Had f3e1, f9e1 error codes. Found drain motor overheating, drain hose leaking, lid strike worn. Needs drain motor, drain hose, lid strike. ( may need control ). 2 count job.; rqstng P&A on 1 W10614033 (drain pump) and 1 W10837741 (lid strike) and 1 W11244231 (HOSE)"

Near S Grandview Ave, Covina, CA 91723
Steven W.

Steven W.

WASHER AMANA NTW4605EW0 "Ran diagnostics- no error codes. Found gear case leaking oil on splutch, belt , worn agitator splines, worn shifter, worn lid lock, lid strike.Long job. 3 count.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W10837741 (lid strike) and 1 W10908289 (agitator) and 1 W10913953 (actuator) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (drive belt)"

Near E Arrow Hwy, Covina, CA 91722
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Replaced evaporator fan/ harness kit, support. Secured RC evaporator thermistor with foil tape, zip tie. Unit is cooling properly at this time. Allow 24 hours before loading food. Complete."

Near W Edna Pl, Covina, CA 91722
Steven W.

Steven W.

WASHER WHIRLPOOL WFW75HEFW0 "Replaced dispenser drawer assembly, pressure sensor. Cleaned air trap. Ran quick test cycle - passed. Fills, washes, drains, rinses, dispenses, & spins properly. Advised to use less HE detergent. Complete."

Near E Weather Rd, Covina, CA 91722
Steven W.

Steven W.

DRYER MAYTAG MGDB765FC0 "Replaced radiant sensor, ignitor, bracket. ( ignitor welded bracket )Tested dryer. Tumbling, heating properly. Advised to install 2 elblows in venting. Complete."

Near E Rancho Culebra Dr, Covina, CA 91724
Steven W.

Steven W.

WASHER WHIRLPOOL WFW75HEFW0 "Ran diagnostics. Had f8e3,f0e1 error codes. Advised customer not to rest heavy shelf on top of washer. Fills,washes, drains, spins properly. Needs dispenser drawer, needs pressure sensor, air trap cleaned; 1 WPW10365885 (drawer) and 1 WPW10448876 (switch-wl)"

Near E Weather Rd, Covina, CA 91722
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4815EW1 "Ran diagnostics. Had f7e5, f7e6, f2e1 error codes. Motor OHMs out ok.Found worn gear case bearings sprayed water into shifter, capacitor, splutch. Agitator/ gear case splines stripped. Drain pump worn, noisy.Needs gear case, splutch, belt, agitator, actuator, capacitor, drain pump, W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W10908289 (agitator) and 1 W11158830 (CAPACITOR ) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (drive belt) and 1 WPW10661045 (drain pump)"

Near N Calera Ave, Covina, CA 91722
Steven W.

Steven W.

crosley washer VAW3584GW1 Found won’t go into diagnostics. No green LED. Disconnected shifter. Still no LED. Replaced main control. Ran diagnostics- no error codes. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Complete. Job Completed. Used W11170317 (CNTRL)

Near S Buenos Aires Dr, Covina, CA 91724
Steven W.

Steven W.

crosley washer VAW3584GW1 Found won’t go into diagnostics. No green LED. Disconnected shifter. Still no LED. Replaced main control. Ran diagnostics- no error codes. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Complete. Job Completed. Used W11170317 (CNTRL)

Near S Buenos Aires Dr, Covina, CA 91724
Steven W.

Steven W.

whirlpool dryer MGDC465HW0 Found vent hood smashed. Corrected vent hood. Dryer is heating, tumbling properly. Complete.

Near W San Bernardino Rd, Covina, CA 91722
Steven W.

Steven W.

maytag washer MVWB880BW0 Found worn tub bearings, basket bushing worn, hub worn. Allow 2 hours. Long job. Needs bearing kit, basket, hub.; rqstng P&A on 1 W10549509 (basket) and 1 W10820039 (hub), Replaced bearing kit, basket hub. ( basket was hard to pull ). Cleaned bearing bore. Ran diagnostics- ok. Tested rinse & spin. Fills, agitates, drains, rinses,& spins properly. Advised to wait 24 hours for adhesive to dry, then run 2 clean cycles with affresh cleaner. Complete.; Job Complete.

Near Eva D Edwards, Covina, CA 91722
Steven W.

Steven W.

whirlpool oven KGRS505XSS05 Upper oven not heating per customer. Power to upper bake igniter, not glowing. Found open upper bake igniter. Lower oven is working at this time; ordrng 1 WP7432P143-60 (igniter- b), Found igniter wire shorted out against burner sharp edge causing wire to burn through ( defect ). Replaced upper bake igniter, rerouted wires. Upper oven is heating properly. Complete.

Near N Viceroy Ave, Covina, CA 91723
Steven W.

Steven W.

whirlpool refrigerator WSF26C2EXW01 Filter housing misaligned. Repaired per service pointer w10375898. Cleaned condenser. Doors are opening/ closing properly. Normal ice dropping into ice container sound. Low water pressure. Advised to call plumber. Unit is cooling properly at this time.

Near N Bender Ave, Covina, CA 91724
Francisco S.

Francisco S.

Checked unit and found full frost pattern on evaporator. Frost build up is due to fan motor working intermittently and not at all at times. Found 120 vac at connector yet fan not moving. Entered diagnostic entered forced defrost successfully and then proceeded to test compressor, evap fan motor and cond fan motor unit working as intended and showing good frost pattern. Explained to cx how previous tech misdiagnosed his unit. Cx insisted that I had to install a compressor on the unit. I explained o him that the compressor was fine and working properly he then questioned why the previous guy ordered that compressor. I told him I treat every call like a fresh call and diagnose my own jobs as I cannot rely on someone else’s diagnosis. Cx got aggressive and violent. I asked him to let me finished my job and then I’d address any issues questions or concerns. He demanded I call my supervisor on my phone which I told him I could not do because it is my personal phone and told him he can always

Near E Queenside Dr, Covina, CA 91722
Steven W.

Steven W.

whirlpool refrigerator WRX735SDBM03 Found poor water flow. Tested its bypass cap. Filter is ok. Has saddle valve. Advised to call plumber to install full- flow valve. Pantry door, FC not closing properly. Pantry, FC brackets out of alignment . Needs pantry brackets, gasket( compressed ), FC brackets.; rqstng P&A on 1 W10666363 (bracket) and 1 W11093713 (BRACKET) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket) 9/11/18 9:58: SW there 9/11 TUE, 8:40 to 9:54, Replaced pantry brackets, FC slides, brackets. Customer unhappy with FC left door gap. No adjustment on FC door. Cosmetic issues have 30 day warrenty only. Unit is cooling properly, working as designed. Complete.;

Near E Ruddock St, Covina, CA 91723
Steven W.

Steven W.

maytag refrigerator MFX2570AEM0 Found ice buildup in FC, light switch frozen. Needs light switch. Instructed customer to make sure door is closed.; ordrng 1 WP12466115SP (light switch), Replaced FC light switch. Cleared ice from FC. All doors/gaskets are working properly, unit is cooling properly FC light is working properly at this time. Complete.

Near E Bellbrook St, Covina, CA 91724
Steven W.

Steven W.

whirlpool dishwasher GU1200XTKQ0 18:06, Ran diagnostics. Drain motor runs, not draining. Found check valve swollen, chopper worn, wash pump leaking. Low water charge.drain pump noisy. Needs pump/ motor, drain motor, fill valve.; rqstng P&A on 1 W10782773 (pump&motor) and 1 WP661658 (pump-drain) and 1 WP8531669 (valve-inlt), Button on console is working but is cosmetic issue- not covered by contract. Complete.

Near N Damato Dr, Covina, CA 91724
Steven W.

Steven W.

maytag washer MVWX655DW1 Ran diagnostics. No error codes. Water tested washer. Found pump to outlet hose leaking at connection. Reinstalled hose/ clamp. Water tested ok. Fills, agitates, drains, rinses,& spins properly. Complete.

Near E Bellbrook St, Covina, CA 91724
Steven W.

Steven W.

kitchenaid microwave KEMS378SBL05 Ran diagnostics. Has f6e0. Checked wiring- ok. Found lower oven UI causing MW UI to fail. Needs lower oven UI, microwave UI, ribbon cables. EST 850.29. Labor 150.00. Long job. Allow 2 hours.; ordrng 2 WPW10237644 (harns-wire)s and 1 WPW10312206 (cntrl-elec) and 1 WPW10460454 (cntrl-elec), eplaced lower oven UI, microwave UI, ribbon cables. Ran diagnostics. No error codes. Oven, MW are heating properly. 700.29 08/02 prepaid for parts/ trip charge Replaced turntable motor. ( had to pull out unit, separate MW from lower oven to access TT motor. Load tested MW. Heating, turntable is rotating properly. Lower oven is working properly. Complete.; Cllctd $100.00 Check # 1613, Job Cmpltd,

Near De Lay Ave, Covina, CA 91723
Steven W.

Steven W.

whirlpool refrigerator WRS571CIDM02 Found filter is plugged. Water into filter, slow coming out. Instructed customer to replace filter, purge lines of air. Unit is cooling properly. Complete

Near N Valencia Pl, Covina, CA 91723
Steven W.

Steven W.

WHIRLPOOL WASHER WTW7000DW3 Ran diagnostics. Had f8e1,f3e2 error codes. Cleared error codes. Found no hot or cold water- only dispense. Found fill valve stuck closed. Replaced fill valve. Ran load size calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Floor collapsing in back. Advised to call contractor. Complete

Near N Azusa Ave, Covina, CA 91722
Isidore A.

Isidore A.

whirlpool refrigerator WRB322DMBW00 Tested ice maker. Ice maker is cycling, filling properly. Instructed customer to empty ice bin weekly, clean condenser 3-4 times yearly. Instructed customer ambient temp can affect ice production.unit is cooling properly. Complete.

Near Orange Cir, Covina, CA 91723
Steven W.

Steven W.

MAYTAG WASHER MVWB766FW1 Found lid hinge bearing coming loose. Needs spacers, hinges.; ordrng 2 W11168238 (BEARING, HINGE)s and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge), Replaced LT and RT hinge wires, bearings. Lid is working properly. Ran load size calibration. Fills, agitates,drains, spins properly. Complete.

Near E Tudor St, Covina, CA 91722
Steven W.

Steven W.

GE DRYER GTD33GASK0WW GE dryer not a Maytag dryer. Instructed customer to call GE service. Complete.; Job Cmpltd

Near E Badillo St, Covina, CA 91723
Steven W.

Steven W.

MAYTAG REFRIGERATOR MFX2570AEMO Found ice maker leaking. Replaced ice maker kit. Cleaned condenser. Adjusted compressor tubing. Ran diagnostics. Ok. Unit is cooling properly at this time. Allow 2-3 days for ice, 3-4 days to fill container. Complete.

Near E Bellbrook St, Covina, CA 91724
Steven W.

Steven W.

WHIRLPOOL DISHWASHER WDF310PLAW4 Unit is dead. Found white wire terminal connection loose. Recrimped terminal . Ran diagnostics- no error codes. Fills, washes, drains, dries properly.

Near E Arrow Hwy, Covina, CA 91724
Isidore A.

Isidore A.

WHIRLPOOL REFRIGERATOR Found ice maker intermittent. Replaced ice maker. Cycled ice maker. Unit is cooling properly. Complete.; used 1 WPW10300024 (ICEMAKER)

Near N Broadmoor Ave, Covina, CA 91722