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Local Reviews
for Acton, CA
Powered by Fluid LOCALWonderful service
Robin - Acton, CA
Our tech, John was amazing -- he explained what was wrong with the dryer, and showed me the broken part, He left the area cleaned and tidy -he was overall wonderful
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician John! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Lemon Refigerator
Nancy - Acton, CA
This is the second repair for the same problem. Part does not hold up. Had to wait three weeks for repair. 😬
Response from Appliance Repair Specialist:
Nancy, thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300, and/or if there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
John - Acton, CA
Good
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service! Thank you for your time and business.
Great
Brandy - Acton, CA
Good great customer service
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Mr.
Rafael - Acton, CA
Very dissatisfied with your experience with my appliances. It is hard to believe that you guys are certified to work with Gaggenau as every time you have come to service any of the appliances your Techs ave no clue on what to do and are always calling someone on the phone and leave the appliance (s) worst than how they found them. Very disappointed!!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
great, professional, very polite
Steve - Acton, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Kathy
Katherine - Acton, CA
Patrick was great. The only problem I have is the wait time to fix the same problem. No one should have to be without the use of their refrigerator for 4 days because of a scheduling issue. If there was a scheduling problem someone should have called me to explain the delay
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Patrick was very professional and provided excellent service.
Katherine - Acton, CA
Getting the part for my repair took longer than I thought was necessary
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service and communication by Patrick Carraway
Balster - Acton, CA
Mr. Carraway was professional and courteous.
Response from Appliance Repair Specialist:
Hi Scott, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Off the hook
David - Acton, CA
Very best repair person ever.
Response from Appliance Repair Specialist:
Hello David, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Range repair
David - Acton, CA
Very polite, fast. Very clean work!! Could not be better
Great service
Kat - Acton, CA
Very polite & professional
Amazing service
Lucy - Acton, CA
Would recommend
Wonderful Technician
Rosemary - Acton, CA
Patrick was very knowledgeable, personal, and personal. He diagnosed and repaired the washer quickly. Thank you Patrick
Service
Elizabeth - Acton, CA
Patrick did a great job . He gets the 5 stars for service. But the office did not call me to tell me he was not coming on Monday. And I they could not explain what he was going to do. As for price this was under warranty.
FIVE STAR Repair Service
Melissa - Acton, CA
Polite, on time, non messy, easy to talk with and understand issues, etc... I wasn’t sure what to except but pleasently surprise with how professional Patrick and even the call center/office is. I had full faith everything would be addressed and repaired.
Response from Appliance Repair Specialist:
Hello Melissa, Wow! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your time and business. Thank you for your service, Patrick!
Excellent
Christine - Acton, CA
Great service nicest people
Response from Appliance Repair Specialist:
Hi Christine, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Pat!
Excellent service
Christine - Acton, CA
Patrick was prompt professional knowledgeable and friendly and fast.
Response from Appliance Repair Specialist:
Hi Christine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Pat!
Great service
VENSKY - Acton, CA
Response from Appliance Repair Specialist:
Hi Michael, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Patrick!
Alejandro C.
REFRIGERATOR KITCHENAID KSSO42QMB00 "Found the unit compressor running,condenser fan motor not running, after running,control board making noise part order per office control board, condenser fan motor and evaporator fan motor"
Jonathan B.
REFRIGERATOR KITCHENAID KSSO42QMB00 Found defective compressor And evap. Ship parts to Bakersfield.; ordrng 1 W10841139 (compressor) and 1 WP2306093 (evaporator)
Jonathan B.
DISHWASHER KITCHENAID KDTE204EPA4 Found defective upper spray arm a retainer. Replaced defective parts. Tested unit and is working properly.
Jonathan B.
DRYER MAYTAG MEDB835DW Found defective pulley. Replaced defective pulley. Tested unit and is working properly
Jonathan B.
WASHER WHIRLPOOL WTW4816FW2 Found loose connection to water lvl switch. Fixed connection. Was not able to test unit. Unit is outside disconnected.
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found defective harness and support. Replaced defective harness and support. Tested unit and is working properly
Jonathan B.
WASHER WHIRLPOOL WTW4816FW2 Found loose connection to valve. Fixed connection. Tested unit and is working properly
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found defective harness and fan. Ice block in fridges.; schdld next appmnt for 12/27 FRI 8-12
Jonathan B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found defective ice container. Fixed ice container. Tested unit and is working properly.
Jim S.
LAUNDRY MAYTAG MVWB765FW3 Replaced lid and hinges. Unit tested ok
Jonathan B.
OVEN WHIRLPOOL WFG525S0HS1 Replaced defective hinge. Tested unit and is working properly
Patrick C.
REFRIGERATOR WHIRLPOOL KRSC503EBS01 While moving copper to get access to valve molex connector. The black and yellow wires coming out of cabinet are pulled out of cabinet. Calling tech support-deemed the unit non repairable.
Jonathan B.
WASHER WHIRLPOOL WTW8040DW Found loose connection to control board. Fixed connection. Tested unit and is working properly.
Jonathan B.
OVEN WHIRLPOOL WFG550S0HZ1 Found defective hinge. Replaced defective hinge. Tested unit and is working properly
Patrick C.
REFRIGERATOR WHIRLPOOL KRSC503EBS01 Not cooling as it should; ordrng 1 W11159142 (valve)
Jonathan B.
WASHER WHIRLPOOL WFW92HEFW0 Found defective dispenser. Fixed dispenser. Tested unit and is working properly
Patrick C.
REFRIGERATOR WHIRLPOOL KRSC503EBS01 "Removed and replaced compressor and valve. Vacuumed and recharged. Tested unit. All ops checked good ; used 1 CD8404 (), and 1 FREON R134 (5.7 OZ) from stock"
Jonathan B.
OVEN WHIRLPOOL WFG525S0HS1 Found defective hinge. ; ordrng 1 WPW10299224 (hinge-door)
Jonathan B.
WASHER WHIRLPOOL WTW8500DC5 Found defective lid. Replaced defective lid. Tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWC465HW0 Found loose connection to water valve. Fixed connection. Tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWC200BW0 Found defective gearcase. Replaced defective gearcase. Tested unit and is working properly.
Jonathan B.
REFRIGERATOR KITCHENAID KRFC704FPS01 Found loose connection to heater fill tube. And found defective ice maker. Fixed heater fill tube connection. And replaced defective ice maker.
Patrick C.
REFRIGERATOR WHIRLPOOL KRSC503EBS01 Rediagnose and was unable to get switching valve to engage. Needs new valve ; ordrng 1 W11159142 (valve)
Jonathan B.
REFRIGERATOR KITCHENAID KRFC704FPS01 Found defective heater fill line. Replaced defective part . Tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWC200BW0 Found defective gearcase ; ordrng 1 W11255272 (gearcase)
Jonathan B.
REFRIGERATOR WHIRLPOOL KRSC503EBS01 Found defective compressor. Causing no cool. Ship parts to Bakersfield.; ordrng 1 W10779331 (compressor)
Jonathan B.
REFRIGERATOR KITCHENAID KRFC704FPS01 Found defective heater tube.; ordrng 1 W11366500
Jonathan B.
DISHWASHER KITCHENAID KDTE234GPS0 Found loose connection to control board. Fixed connection. Tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWC465HW0 Found loose connection to control board. Fixed connection. Tested unit and is working properly.
Jonathan B.
REFRIGERATOR GAGENAUL RC462704/01 Found defective door seal. Replaced defective door seal. Tested unit and is working properly
Patrick C.
REFRIGERATOR GLADIATOR GARF30FDGB00
Jonathan B.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found defective light. Replaced defective light. Tested unit and is working properly
Patrick C.
REFRIGERATOR GLADIATOR GARF30FDGB00 Compressor making a funny noise since last tech came. Checked out. Will need compressor. Control flashing ; ordrng 1 W11125124 (compressor)
Jonathan B.
REFRIGERATOR FRIGIDAIRE LFFH17F3QW Found unit working properly.
Jonathan B.
DRYER MAYTAG MGDB835DW4 Found loose connection to igniter. Fixed connection. Tested unit and is working properly.
Jonathan B.
TRASH COMPATOR GE UCG1680L0SS Found defective switch. Replaced defective switch. Tested unit and is working properly
Jonathan B.
MICROWAVE OVEN GE JVM7195SK3SS Found loose wire to control. Fixed wire connection. Tested unit and is working properly
Jonathan B.
REFRIGERATOR GLADIATOR GARF30FDGB00 Found defective evaporator. ; ordrng 1 W10858281 (evaporator)
Jonathan B.
WASHER WHIRLPOOL MAH4000AWW Found loose connection to board. Fixed connection. Tested unit and is working properly
Jonathan B.
REFRIGERATOR KITCHENAID KRFC704FPS01 Found defective fill tube. Causing ice maker not to make ice; ordrng 1 W11366500