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Local Reviews
for Acton, CA
Powered by Fluid LOCALFIVE STAR Repair Service
Melissa - Acton, CA
Polite, on time, non messy, easy to talk with and understand issues, etc... I wasn’t sure what to except but pleasently surprise with how professional Patrick and even the call center/office is. I had full faith everything would be addressed and repaired.
Response from Appliance Repair Specialist:
Hello Melissa, Wow! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your time and business. Thank you for your service, Patrick!
Excellent
Christine - Acton, CA
Great service nicest people
Response from Appliance Repair Specialist:
Hi Christine, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Pat!
Excellent service
Christine - Acton, CA
Patrick was prompt professional knowledgeable and friendly and fast.
Response from Appliance Repair Specialist:
Hi Christine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Pat!
Great service
VENSKY - Acton, CA
Response from Appliance Repair Specialist:
Hi Michael, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Patrick!
Patrick C.
REFRIGERATOR KITCHENAID KRFC704FPS01 Found the customer having issues with the mullion heater rubbing other door. The heater is deformed needs new one ; ordrng 1 W11084813 (rail-mulln)
Patrick C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Removed and replaced harness. Tested unit. All operations checked good
Patrick C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Dustin 7723197400 started to replaced the plastic thermistor with the metal one and to silicone the back cover to liner ; ordrng 1 W11033168 (harns-wire)
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found the customer having noise issue coming from the freezer. Checked noise and seems to be coming from the fan. Checked wires and they needed to be rerouted to not hit fan. Unit now running as designed.
Patrick C.
DISHWASHER WHIRLPOOL WDT730PAHZ Removed and replaced hoses and motor. Tested unit all ops checked good
Patrick C.
WASHER WHIRLPOOL WFW92HEFW0 Removed and replaced switch. Tested unit. All operations checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRX988SIBM "Removed and replaced ice maker, control , fan and switch. Tested unit . All ops checked good"
Patrick C.
WASHER WHIRLPOOL WFW92HEFW0 Replaced parts and now getting new error code. F3e1 water level sensor. Called tech lineAndy 7723377020 stated that when water level sensor shorts it causes communication error between boards. Will need sensor; ordrng 1 WPW10448876 (switch-wl)
Patrick C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Removed and replaced parts Test3d unit all ops checked good
Patrick C.
WASHER WHIRLPOOL WFW72HEDW0 "Found f3e1 error code, clothes did not spin out. Pressure sensor fault is what the error is. Checked air trap and it is clear. Needs new pressure switch. Removed and replaced. Tested unit all ops checked good"
Patrick C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Still wouldn’t fill ice maker. Found frozen fill tube. Needs new heater and tube ; ordrng 1 W10815476 (tube-water) and 1 W11087201 (heater)
Patrick C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found the unit not making ice. Checked thermistors they passed. Checked water valve and it didn’t fill ice maker. Optics good, and so is door switch. Cycled ice maker to make sure it had ops ; ordrng 1 WPW10341329 (water valve assembly)"
Patrick C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Removed and replaced part. Sealed liner to the cabinet. All ops checked good ; used 1 8201711 (food grade adhesive) from stock
Patrick C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Same issue spoke to Andrew 7723197400. Needs hard wired thermistor and liner sealed to the cabinet ; ordrng 1 W10902214 (thermistor)
Patrick C.
WASHER WHIRLPOOL WFW72HEDW0 "Found the unit having issues with the latch not locking, just clicks. Verified problem and error code. Needs new latch. Removed and replaced tested unit. All ops checked good"
Patrick C.
WASHER WHIRLPOOL WFW92HEFW Removed and replaced parts. Tested unit and now giving communication error. Made all necessary checks per tech sheet. All checks good. Continuity between control wires. Power going into the ui. Needs new ui control ; ordrng 1 W10911023 (panel-cntl)
Patrick C.
WASHER WHIRLPOOL WTW8040DW4 Removed and replaced valve ran test mode. All ops checked good
Patrick C.
WASHER WHIRLPOOL WFW92HEFW Unit was doa. No lights at all. Checked power supply and it is good. Power going into main control and dc voltage to panel. Panel making tick noise from speaker. It’s shorted out needs new main and panel control ; ordrng 1 W10911023 (panel-cntl)
Patrick C.
WASHER WHIRLPOOL WTW8040DW Found the customer not getting water to the unit. The water supply is good and screens of valve not plugged. Needs new water valve ; ordrng 1 W11220230 (VALVE )
Patrick C.
REFRIGERATOR KITCHENAID WRV986FDEM01 Found the customer getting little ice at the top and bottom. Cube size very small. Checked water flow that was really low too. Water supply doesn’t seem to be an issue. Removed and replaced valve. Tested unit all ops checked good
Patrick C.
maytag dryer MGD8200FW1 Customer instruct. The customer was concerned about check lint screen light flashing. Stated it’s clean and still flashes. Explained to customer it is a reminder and will always be there. Doesn’t effect operations of the dryer. Working as designed
Patrick C.
WHIRLPOOL WASHER WTW5000DW Found the customer having issues with the unit not wanting to spin and intermittently doesn’t locked. Checked error and found the latch fault. Removed and replaced latch W10838613. Tested unit. All ops checked good
Patrick C.
kitchenaid refrigerator KRFF707ESS01 Found the unit not cooling efficiently in the fridge. Over iced on the freezer evap. Needs new harness and fan. Cover is deformed from ice pushing; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (COVER-EVAP) and 1 W11211387 (PAN-DRIP), Removed and replaced parts. Tested unit. All ops checked good.
Patrick C.
whirlpool refrigerator WRF992FIFM00 Found the same issue with the unit. Iced up on fresh food evap. Called wpl, spoke to Keisha & Kevin 7722540425. Unit is non repairable
Patrick C.
maytag washer MVWB880BW0 Found the unit giving customer a LF error code. Long fill error. Checked the pressure hose and it is good. No kinks or holes. Checked screens on valve and they were plugged. Cleaned out and showed customer how to do it for next time. Their on well water so it’ll happen again. All other ops checked good
Cher .
Kitchen-aid Refrigerator-model # KRFC704FSS00. Problem description; water dispenser is slow. Service performed; Upon specialist arrival he states customer is having issues with the water not wanting to dispense. He took out filter and put back in the dispenser started to work. Common issue. Needs valves and housing.; ordrng 1 W10865826 (valve) and 1 W10906054 (housing) On return visit specialist removed and replaced parts ordered. Ran test and unit works as designed.
Cher .
Maytag washer model number PAV2300AWW, once drum fills up for rinse cycle and leaks from bottom. When tech arrived he found leak as soon as he turned on the unit. It leaked everywhere. needs new pump WP35-6780. ON return visit tech removed and replaced pump and unit no longer leaks works as designed.