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Local Reviews
for Acton, CA
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Scott - Acton, CA
Very quick. My refer in motor home froze up and they got me on my way.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your refrigerator is working like new. We appreciate your time and business.
Wonderful service
Robin - Acton, CA
Our tech, John was amazing -- he explained what was wrong with the dryer, and showed me the broken part, He left the area cleaned and tidy -he was overall wonderful
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician John! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Lemon Refigerator
Nancy - Acton, CA
This is the second repair for the same problem. Part does not hold up. Had to wait three weeks for repair. 😬
Response from Appliance Repair Specialist:
Nancy, thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300, and/or if there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
John - Acton, CA
Good
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service! Thank you for your time and business.
Great
Brandy - Acton, CA
Good great customer service
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Mr.
Rafael - Acton, CA
Very dissatisfied with your experience with my appliances. It is hard to believe that you guys are certified to work with Gaggenau as every time you have come to service any of the appliances your Techs ave no clue on what to do and are always calling someone on the phone and leave the appliance (s) worst than how they found them. Very disappointed!!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
great, professional, very polite
Steve - Acton, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Kathy
Katherine - Acton, CA
Patrick was great. The only problem I have is the wait time to fix the same problem. No one should have to be without the use of their refrigerator for 4 days because of a scheduling issue. If there was a scheduling problem someone should have called me to explain the delay
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Patrick was very professional and provided excellent service.
Katherine - Acton, CA
Getting the part for my repair took longer than I thought was necessary
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service and communication by Patrick Carraway
Balster - Acton, CA
Mr. Carraway was professional and courteous.
Response from Appliance Repair Specialist:
Hi Scott, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Off the hook
David - Acton, CA
Very best repair person ever.
Response from Appliance Repair Specialist:
Hello David, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Range repair
David - Acton, CA
Very polite, fast. Very clean work!! Could not be better
Great service
Kat - Acton, CA
Very polite & professional
Amazing service
Lucy - Acton, CA
Would recommend
Wonderful Technician
Rosemary - Acton, CA
Patrick was very knowledgeable, personal, and personal. He diagnosed and repaired the washer quickly. Thank you Patrick
Service
Elizabeth - Acton, CA
Patrick did a great job . He gets the 5 stars for service. But the office did not call me to tell me he was not coming on Monday. And I they could not explain what he was going to do. As for price this was under warranty.
FIVE STAR Repair Service
Melissa - Acton, CA
Polite, on time, non messy, easy to talk with and understand issues, etc... I wasn’t sure what to except but pleasently surprise with how professional Patrick and even the call center/office is. I had full faith everything would be addressed and repaired.
Response from Appliance Repair Specialist:
Hello Melissa, Wow! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your time and business. Thank you for your service, Patrick!
Excellent
Christine - Acton, CA
Great service nicest people
Response from Appliance Repair Specialist:
Hi Christine, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Pat!
Excellent service
Christine - Acton, CA
Patrick was prompt professional knowledgeable and friendly and fast.
Response from Appliance Repair Specialist:
Hi Christine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Pat!
Great service
VENSKY - Acton, CA
Response from Appliance Repair Specialist:
Hi Michael, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Patrick!
Jonathan B.
M/W OTR WHIRLPOOL MH7140XFQ1 Replaced recall kit. Tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWC200XW Found defective suspension ; ordrng 1 W10780048 (suspension)
Jonathan B.
REFRIGERATOR GENERAL ELECTRIC PYE22KSKOSS Replaced defective hinge. Tested unit and is working properly
Jonathan B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced defective pump. Tested unit and is working properly
Jonathan B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found defective pump.; ordrng 1 W11084656 (motor-pump)
Patrick C.
WASHER MAYTAG MVWB835DW "Spoke to auto repair on issue with unit over phone. Pre id control and, agitator; ordrng 1 W10894638 (cap) and 1 W11111453 (cntrl-elec) and 1 W11161960 (agitator)"
Patrick C.
FREEZER WHIRLPOOL WRF767SDHZ 7728415947 Scott unit not repairable. Customer to call Lowe’s
Patrick C.
FREEZER WHIRLPOOL WRF767SDHZ Pre I’d led. ; ordrng 1 W10695459 (module)
Jonathan B.
DRYER WHIRLPOOL WGD8000DW4 Replaced defective ui. Tested unit and is working properly
Jonathan B.
DRYER WHIRLPOOL WGD8000DW4 Part delay.; saved tckt
Jonathan B.
DRYER WHIRLPOOL WGD8000DW4 Part delay.; saved tckt
Jonathan B.
DRYER WHIRLPOOL WGD8000DW4 Part came in dam. Needs new control panel.; ordrng 1 W11133029 (panel-cntl)
Jonathan B.
DRYER WHIRLPOOL WGD8000DW4 Part delay.
Jonathan B.
DRYER WHIRLPOOL WGD8000DW4 Part delay.
Jonathan B.
WASHER MAYTAG MVWC200XW1 Replaced defective cap. Tested unit and is working properly
Jonathan B.
DRYER WHIRLPOOL WGD8000DW4 Found defective control. And ui.; schdld next appmnt for 3/27 FRI !
Jonathan B.
REFIRGERATOR WHIRLPOOL WRF560SMYM05 Replaced defective parts. Tested unit and is working properly.
Jonathan B.
REFIRGERATOR WHIRLPOOL WRF560SMYM05 Found defective thermistor and fan.; ordrng 1 WPW10383615 (thermistor) and 1 WPW10464673 (motor-evap)
Jonathan B.
WASHER MAYTAG MVWC565FW0 Found broken agitator. Found broken agitator. Tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWC565FW0 Found broken agitator. Found broken agitator. Tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWC565FW0 Found broken agitator. Found broken agitator. Tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWC200XW1 Replaced defective parts. Found defective cap.; ordrng 1 W10804665 (start capacitor)
Jonathan B.
WASHER WHIRLPOOL WTW8500DC0 Replaced defective ui. Tested unit and is working properly
Jonathan B.
WASHER WHIRLPOOL WTW8500DC0 Found defective ui.; ordrng 1 W10838672 (console)
Alejandro C.
REFRIGERATOR KITCHENAID KSSO42QMB00 "Found the unit not cooling normal,replace cntrl elec,condenser and evaporator fan motor running normal"
Jonathan B.
WASHER MAYTAG MVWC565FW0 Replaced defective valve. Tested unit and is working properly.
Jonathan B.
WASHER MAYTAG MVWC200XW1 Found error code of motor fault. And shifter fault code.; ordrng 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator) and 1 WPW10006416 (motor-drve)
Jonathan B.
WASHER MAYTAG MVWC565FW0 Found defective valve.; ordrng 1 W11210461 (valve)
Alejandro C.
REFRIGERATOR KITCHENAID KSSO42QMB00 "Found the unit compressor running,condenser fan motor not running, after running,control board making noise part order per office control board, condenser fan motor and evaporator fan motor"
Jonathan B.
REFRIGERATOR KITCHENAID KSSO42QMB00 Found defective compressor And evap. Ship parts to Bakersfield.; ordrng 1 W10841139 (compressor) and 1 WP2306093 (evaporator)
Jonathan B.
DISHWASHER KITCHENAID KDTE204EPA4 Found defective upper spray arm a retainer. Replaced defective parts. Tested unit and is working properly.
Jonathan B.
DRYER MAYTAG MEDB835DW Found defective pulley. Replaced defective pulley. Tested unit and is working properly
Jonathan B.
WASHER WHIRLPOOL WTW4816FW2 Found loose connection to water lvl switch. Fixed connection. Was not able to test unit. Unit is outside disconnected.
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found defective harness and support. Replaced defective harness and support. Tested unit and is working properly
Jonathan B.
WASHER WHIRLPOOL WTW4816FW2 Found loose connection to valve. Fixed connection. Tested unit and is working properly
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found defective harness and fan. Ice block in fridges.; schdld next appmnt for 12/27 FRI 8-12
Jonathan B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found defective ice container. Fixed ice container. Tested unit and is working properly.
Jim S.
LAUNDRY MAYTAG MVWB765FW3 Replaced lid and hinges. Unit tested ok
Jonathan B.
OVEN WHIRLPOOL WFG525S0HS1 Replaced defective hinge. Tested unit and is working properly
Patrick C.
REFRIGERATOR WHIRLPOOL KRSC503EBS01 While moving copper to get access to valve molex connector. The black and yellow wires coming out of cabinet are pulled out of cabinet. Calling tech support-deemed the unit non repairable.