Steven

Appliance Repair Specialists Rated 4.3 out of 5 stars based on 201 customer reviews

We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Baldwin Park, CA 91706
Stephen
Job Details: 05/20/2021
"Ran diagnostics. Found lid not closing properly( pops up ). Needs hinges, latch. LH hinge, latch are out of stock at vendor. 2 count job. Allow extra time.); ordrng 1 W11128305 (Hinge- LH) and 1 W11128306 (Hinge- RH) and 1 W11413336 (Strike) and 1 W11394572 (Latch)"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Monrovia, CA 91016
Stephen
Job Details: 05/20/2021
"Still not shutting off. Found timer not shutting off. Replaced timer/ harness assembly. Tumbling and heating properly at this time. Instructed customer to to allow up to 8 hours before dryer will shut off the 1st time. Gas shut off and connector are old- potential gas leak. Instructed customer to call plumber to replace both, install shorter nipple( hitting dryer back. Complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Azusa, CA 91702
Stephen
Job Details: 05/20/2021
Ran diagnostics. No error codes found. Found drain hose leaking. No internal leaks found. Needs drain hose.; ordrng 1 W11244231 (Drain hose)
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Glendora, CA 91741
Stephen
Job Details: 05/20/2021
Replaced ACU. Intermittent power on/ off. Found harness J8-4 terminal intermittent. Needs wire harness. 2 count job. Allow 1 1/2 hours.; ordrng 1 W11164049 (Harness- main) and 1 W11307535 (Switch - door)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Covina, CA 91724
Stephen
Job Details: 05/20/2021
Called tech line. SR # 7730807645. Needs part # W10639071 hinges. 2 count job. Allow extra time.; ordrng 2 W10639071 (Hinge)s
Katherine
Claremont, California
02/28/2021
Although you send me the survey my tenant is the one who directly interacts with the tech. He did say that Steven was able to replace the mother board and he was also able to set the defrost thing so it does it more often- ( if that makes sense) it was a
Overall Experience
Lydia
Rosemead, California
02/23/2021
Steven is always very knowledgeable and approachable. He is thorough and trustworthy.
Overall Experience
Emil
Glendora, California
01/13/2021
Steven was very professional and knowledgeable! He explained the problem and the process to make the repair. Great Service! Our only unfavorable comment is we have asked, during calls to the office, to update the name on our file several times to Emil
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing cu
Overall Experience
Faye
Arcadia, California
01/02/2021
Good service
Thank you for taking the time to respond to our review request. Please feel free to send an email to customerservice@ars.repair if there is anything else we could have done to improve our service. We appreciate your time and business.
Overall Experience
Javier
Covina, California
12/31/2020
Repair tech did a good job, the team communicated and arrived as planned. Sadly this was for a semi new Maytag dryer, DON'T BUY THIS BRAND**
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Overall Experience