Service History 683 - Appliance Repair Specialists

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Manteca, California 95337

William

Job Details: 07/05/2024

"Replaced ice maker, test cycled ice maker, unit operating as designed"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Pomona, California 91766

Jaime

Job Details: 07/05/2024

Found a cracked drain hose. Had it replaced

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Tulare, California 93274

J.E.

Job Details: 07/05/2024

Cycled unit and found all components test normal instructed customer on proper loading and cycle selection unit working as designed job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Merced, California 95348

Manuel B

Job Details: 07/05/2024

"Ice maker arm not dropping.replace new ice maker,test work ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Simi Valley, California 93065

Sean W

Job Details: 07/05/2024

Lid repeatedly locking and unlocking before failing to start cycle.replaced control board and lid lock.ran diagnostic cycle successfully with interruption or error codes being displayed.washer working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Glendale, California 91214

ERICK H

Job Details: 07/05/2024

Cx states unit will not lock. Checked for error codes. No error codes stored. Performed automatic diagnostic cycle. Cycle completed with no issues. Replaced latch to address intermittent locking issue. Tested unit. Unit operating as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Paso Robles, California 93446

Jack

Job Details: 07/05/2024

Tested unit. Had out of balance code and over suds. Unit went through test and saw Al the suds. Ran a few cycles and unit is working as designed. Unit was over loaded causing it to go out of balance. Testing passed and working. Job completed . No parts needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near West Covina, California 91792

Jaime

Job Details: 07/05/2024

Found a bad control board customer decided not to repair

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Fresno, California 93720

Joe P

Job Details: 07/05/2024

"F0E2, F0E1, F5E2, cleared codes ran diagnostic cycle test 2 times passing all test. Checked for water none found."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFC2323AS

Near West Covina, California 91791

Jaime

Job Details: 07/05/2024

Found me Mullion heater not Engaging with bracket up on top. Front wheels were raised up for door to close properly as I explained to customer. There is not any other way

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Corcoran, California 93212

Enrique

Job Details: 07/05/2024

Dryer not advancing cycles. Replaced new timer. Dryer operating as designed.

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model PFD87GSPV0RS

Near Los Angeles, California 91325

ERICK H

Job Details: 07/05/2024

Cx states unit was leaking water when running steam cycle without clothes. Water leaked because there was no clothes in the dryer. Tested unit. Unit operating as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Simi Valley, California 93065

Felipe S

Job Details: 07/05/2024

"Upon arrival take a picture of the pop, customer stated the unit has a grinding noise on the start of the cycle. Check and found the noise is coming from drain pump. Remove drain pump and found pieces of broken glass causing the failure. Remove those pieces of glass and retest the unit, now unit is working properly. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Victorville, California 92395

Drew M.

Job Details: 07/05/2024

Ran cycle and unit ticked and did not spin. Found capacitor open. Replaced capacitor and ran cycle. Unit passed all tests and is now operating as designed.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Phelan, California 92371

Drew M.

Job Details: 07/05/2024

Ran cycle and unit did not heat up. Found open thermostat open. Replaced thermostat and ran cycle. Unit passed all tests and is now operating as designed.; used 1 W10900067 (Thermostat) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Turlock, California 95380

Cruz

Job Details: 07/05/2024

Fixed- found diffuser to be making a loud rattling sound- removed bad one and then installed new one (diffuser) diffuser is opening and closing on designed- no rattling sound- cx ok repair

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Bakersfield, California 93301

James

Job Details: 07/05/2024

Cx had filter stuck in housing. Removed and replaced with Cx supplied filter. Flushed line and unit is working as intended

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRW03

Near Riverside, California 92506

Javier V

Job Details: 07/05/2024

"Found gasket was not sealing, ,made sure it was adjusted."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ

Near Ontario, California 91761

Tyler

Job Details: 07/05/2024

Customer stated that the refrigerator is leaking water and freezing items in the top shelf of the refrigerator compartment. Unit is not leaking at this time. Not verify where the leak is. In the refrigerator compartment customer has items pushed too far back on shelves causing freezing. Customer to move items forward on shelves. Tested all works good at this time.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Victorville, California 92392

Drew M.

Job Details: 07/05/2024

Ran cycle and heard plastic slipping. Found hub stripped. Replaced hub and ran cycle. Unit passed all tests and is now operating as designed.; used 1 W10528947 (Hub) from stock

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Simi Valley, California 93063

ERICK H

Job Details: 07/05/2024

F5e3 error code flashing upon arrival. Lid lock has failed. Replaced latch. Tested unit. Unit operating as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Shafter, California 93263

Esteban

Job Details: 07/05/2024

Agitator broken. Agitator was removed and replaced. Unit Passed test. Unit is working as intended.

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Moorpark, California 93021

Richard

Job Details: 07/05/2024

Upon arrival inspected unit customer stated that sometimes the unit does not have power pole unit out of the wall tested for power. Unit is getting power putting diagnostics unit gave me a Stuckey code replaced UI retested tested unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Fresno, California 93726

Joe P

Job Details: 07/05/2024

"Found neutral wire had backed out of connection, repaired connection. Tested ice maker , working as per manufacturer specifications."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Santa Clarita, California 91321

Randy

Job Details: 07/05/2024

Not starting. Says to close lid. Removed and replaced strike and latch. Tested now working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Visalia, California 93277

J.E.

Job Details: 07/05/2024

Cycled unit and found bad connection at drain pump. Secured connection and retested unit now working as designed job completed

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Moreno Valley, California 92557

Javier V

Job Details: 07/04/2024

"Will need to return with wire harness. I already spoke to customer of issue previously unit is only working temporarily, I have already told customer that I will be returning with Bart. ; ordrng 1 W11643701 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near La Puente, California 91744

Stephen

Job Details: 07/04/2024

"Did not receive door or nameplate. Replaced ice door, drain extension, andHV/UI control kit. Previous kit defective. Advised customer to allow 24 hours before loading food, 3-4 days after for ice. 2 count job. Allow 1 1/2 hours. ; ordrng 1 W11032800 (Motor-fan FC)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Hinkley, California 92347

Drew M.

Job Details: 07/04/2024

Need to call techline ; schdld next appmnt for 7/4 THU !

We serviced a

GENERAL ELECTRIC MICROWAVE OVEN

Model PVM9179SR1SS

Near Victorville, California 92395

Cesar

Job Details: 07/04/2024

Unit has cabinet damage see pics. Need to contact GE tech line ; schdld next appmnt for 7/5 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR/TOP

Model WRT541SZDZ01

Near Los Angeles, California 91364

Daniel G

Job Details: 07/04/2024

Got to cx home brought down the new unit new unit has dance on the back. See pictures for further details.; snapped 2 QuickPics

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Bakersfield, California 93305

Brandon

Job Details: 07/04/2024

Wiring to pump has broken at the connector. Lower harness needs to be replaced. Cx calling whirlpool to request product replacement since this issue has occurred multiple times now.; ordrng 1 W11591637 (Lower harness)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AW8

Near Bakersfield, California 93308

Brandon

Job Details: 07/04/2024

Icemaker is not functioning. Also found after splashing out of fill tube.; ordrng 1 5304532555 (Icemaker) and 1 5303918893 (Splash guard)

We serviced a

GE REFRGERATOR

Model PWE23KYNGFS

Near Santa Paula, California 93060

Isidro

Job Details: 07/04/2024

"Bad compressor again on arrival, reordering parts to correct issue; ordrng 1 WR87X41607 (Compressor kit) and 2 WR98X60 (R600)s"

We serviced a

WHIRLPOOL REFRGERATOR

Model WRX986SIHZ

Near Fresno, California 93720

Timothy

Job Details: 07/04/2024

Customer states the unit stopped making ice and the FC temperature rose high enough for things to thaw then later started working normally. Currently the unit is operating normally. There is a full ice bin and the RC and FC temps are at the set points. I have requested data loggers for this unit so we can see how it behaves over a length of time to detect anomalies.; O-emld tckt

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Los Banos, California 93635

Irvin

Job Details: 07/04/2024

"CX SAYS THE UNIT WAS OPERATING PROPERLY. SAYS THE UNIT JUST STOPPED ACEPTING COMMANDS. Checked the power, PULGGED UNIT INTO ANOTHER OUTLET. The unit came on checked error codes, no error codes found. Unit completed the test cycle. CX HAS A POWER ISSUE AT THE OUTLET. DW IS OPERATING FULLY. THE dishwasher plug back into the original outlet failed to operate. Found the power cord has arc spots on both prongs on the power cord replacing the power cord due to arcing.; ordrng 1 W11365014 (Power cord)"

We serviced a

MAYTAG WASH/DRY COMBO

Model SG9900

Near Oceano, California 93445

Jack

Job Details: 07/04/2024

Coil kit 279834. And will bring out the high thermostat. To be safe. Wp303395 70.43 if needed will add to ticket. ; ordrng 1 279834 (Coil kit) and 1 Wp303395 (Thermostat)

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS20

Near Bakersfield, California 93304

James

Job Details: 07/04/2024

F6/e0 is back and lower oven board not seeing latch switch MUST BE SCHEDULED WHEN TECH LINE IS AVAILABLE ; ordrng 1 W11261165 (Board) and 1 W11261164 (Board)

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ5

Near Los Angeles, California 91356

Tim B

Job Details: 07/04/2024

"Per Cx, Unit not getting up to temp while baking. Igniter not turning on. Will need to order new igniter and thermal sensor.; ordrng 1 W10833885 (Sensor) and 1 W11379351 (Box burner)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ

Near Walnut, California 91789

Andy

Job Details: 07/04/2024

"Not making ice, needs ice maker ; ordrng 1 W10873791 (Ice maker)"

We serviced a

FRIGIDAIRE REFRGERATOR

Model LGHX2636TF5

Near Walnut, California 91789

Andy

Job Details: 07/04/2024

"Not making ice, needs ice maker; ordrng 1 243297613 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ17

Near Ontario, California 91762

Tyler

Job Details: 07/04/2024

Will return with fan motor par was taking back to the office; schdld next appmnt for 7/8 MON !

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Ontario, California 91762

Tyler

Job Details: 07/04/2024

Grabbed wrong lid latch will return with tomorrow; schdld next appmnt for 7/5 FRI !

We serviced a

GENERAL ELECTRIC RANGE - GAS

Model JGBS66REK6SS

Near Bakersfield, California 93309

James

Job Details: 07/04/2024

Front left igniter not sparking ; ordrng 1 Wb13x24741 (Module) and 1 Wb18x31472 (Harness)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF8

Near Palmdale, California 93550

Jonathan

Job Details: 07/04/2024

"Tested unit found effective compressor and evaporator, will need sealed system tech; ordrng 1 5303918569 (Evap) and 1 241706201 (Compressor)"

We serviced a

WHIRLPOOL REFRGERATOR

Model GS5SHAXSL00

Near Bakersfield, California 93312

Aaron

Job Details: 07/04/2024

"Unit cycled ice maker , no movement from the ice maker , ordered for a new ice maker ; ordrng 1 2198597 (icemaker assy)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASNWW

Near Malibu, California 90265

Giovanni M

Job Details: 07/04/2024

Couldnt diagnose unit properly due to today being a holiday. Need to reschedule customer so I can call GE ; schdld next appmnt for 7/9 TUE !

We serviced a

KITCHEN AID ICE MACHINE

Model KUIX505EBS0

Near Covina, California 91722

Andy

Job Details: 07/04/2024

"Not making ice, needs valve, thermistor ; ordrng 1 W10897719 (Water valve) and 1 W11542868 (RESERVOIR) and 1 WPW10511923 (Thermistor) and 1 WPW10511923 (Switch)"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN0WW

Near Adelanto, California 92301

Cesar

Job Details: 07/04/2024

Found multiple codes for door lock error. Per customer when unit fails to lock they just push on the door and then it locks. Also found multiple codes for vent damper motor ; ordrng 1 WH01X29659 (Strike) and 1 WH13X29611 (Strike support) and 1 WH16X29509 (Damper motor)

We serviced a

GE OVEN

Model RB525DD2WW

Near Bakersfield, California 93301

Brandon

Job Details: 07/04/2024

Bake element resistance out of range. Thermostat is giving fluctuating voltage to bake element. This appliance has been infested with bugs in the past and may have more failure surfacing soon. I recommend it be replaced rather than repaired.; ordrng 1 WB20K10026 (Thermostat) and 1 WB30X46987 (Element)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW148SSM0WW

Near Santa Maria, California 93458

Kash S

Job Details: 07/04/2024

Found cracked dispenser; ordrng 1 WH41X28366 (Tub fill hose) and 1 WH42X36117 (Dispenser asm)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Los Angeles, California 91345

ERICK H

Job Details: 07/04/2024

Oven not heating. Igniter is receiving proper voltage but doesnt have continuity. ; ordrng 1 W11590294 (Igniter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2SHAXMQ10

Near Simi Valley, California 93065

ERICK H

Job Details: 07/04/2024

"Rc door cam has failed, causing door not to close properly. Cooling issue is in the refrigerator section and Cx states warm temps only when door stays open. ; ordrng 1 WPW10329686 (Cam(lower)) and 1 WP2182179 (Cam(upper))"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model CYE22TP4ML2

Near Simi Valley, California 93065

ERICK H

Job Details: 07/04/2024

Error code F514(hot water thermistor 2 out of range) present. Reset hot water feature through service hq app. Issue persists. Tried calling GE but theyre closed for the holiday. Will have to pseudo call to further diag. With GE. ; schdld next appmnt for 7/5 FRI !

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Patterson, California 95363

Greg O

Job Details: 07/04/2024

Replaced broken strike product tested ok complete; ordrng 1 W11457841 (Strike)

We serviced a

GENERAL ELECTRIC DISHWASHER - BUI

Model GDF550PSR7SS

Near Bakersfield, California 93314

Jim

Job Details: 07/04/2024

This communication error thats causing the machine to stop working. ; ordrng 1 WD21X33544 (User interface) and 1 WD21X33858 (Board) and 1 WD21X32718 (Harness)

We serviced a

WHIRLPOOL RANGE - GAS

Model WFG505M0MS0

Near Perris, California 92571

Kevin

Job Details: 07/04/2024

Customer stated that the cabinets above range fell off wall and landed on top of range damaging grates and a knob. Grates (W11465357) and knob (w11620491) not covered because they didnt fail under normal operation. Knob and grates are also non-functional parts and excluded from warranty without an autho number from whirlpool. The right front burner is not working. Ordering right front burner and cap. ; ordrng 1 W11590055 (Cap) and 1 W11435630 (Burner)

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Moreno Valley, California 92553

Kevin

Job Details: 07/04/2024

"Unit is not agitating, I found stripped agitator. Unit is dripping water when not in use, I found solenoid on fill valve not closing. Unit is shaking excessively in spin, I found worn suspension rods that damaged tub ring. Ordering parts. ; rqstng P&A on 1 WPW10531289 (tub ring) and 1 W10780045 (suspension) and 1 285565 (agitator assy,comp) and 1 W11210463 (valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Montebello, California 90640

Stephen

Job Details: 07/04/2024

"Ran diagnostics. Found weak suspension rods, gear case leaking oil on belt, splutch, shifter, and capacitor. 3 count job. Allow 2 hours. ; ordrng 1 W10780045 (Suspension) and 1 W10913953 (Actuator) and 1 W11158830 (Capacitor)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GSS25GGPFCBB

Near Lake Isabella, California 93240

Brandon

Job Details: 07/04/2024

Received wrong part despite ordering correct part number. Number on box does not match number on tag. Reordering.; ordrng 1 WR55X35086 (UI)

We serviced a

GENERAL ELECTRIC FREEZER

Model FUF17QRRAWW

Near Hesperia, California 92345

Drew M.

Job Details: 07/04/2024

"Replaced the control and starter, then ran cycle. Unit is now power on and the compressor is clicking, but not starting. Need to replace the compressor ; ordrng 1 Wr87x32223 (Compressor) and 1 Wr87x30876 (Access valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HWO

Near Newman, California 95360

Greg O

Job Details: 07/04/2024

Customer very angry tryed to service directed anger at Jonathan talking derogatory towards him called him a piece of shit called him a loser. CX stated I was a shitty tech Jonathan try to explain to him that you need to see what codes were on the machine JL explain to him that how do use the machine he also try to defend himself Jonathan also try to be very professional Jonathan will contact whirlpool July 5 to document with them; schdld next appmnt for 7/5 FRI !

We serviced a

FRIGIDAIRE REFRGERATOR

Model FRSS2623ASB

Near Hanford, California 93230

Enrique

Job Details: 07/04/2024

Evaporator over freezing (shorted heater). ; ordrng 1 5304526032 (Heater)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near La Puente, California 91744

Andy

Job Details: 07/04/2024

"Not cooling, found thermistor bad needs evaporator cover, thermistor ; ordrng 1 W11098695 (Evaporator cover) and 1 W10316760 (Thermistor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Claremont, California 91711

Jaime

Job Details: 07/04/2024

Found fridge not cooling. This is a sealed system issue system issue. Parts are covered; ordrng 1 WPW10427993 (Evap) and 1 W11103181 (Cmprsr)

We serviced a

GENERAL ELECTRIC WASH/DRY COMBO

Model GUD27GSSM2WW

Near Los Angeles, California 91304

Sean W

Job Details: 07/04/2024

"Connected service tool and attached picture of all stored error codes with main one being locked motor error.ran diagnostic spin and agitation tests.motor is spinning slower than intended and shifter is making irregular sound in agitation.ordered motor, shifter , and speed sensor.; ordrng 1 WH49X27319 (Motor) and 1 WH03X36897 (Shifter) and 1 WH12X27187 (Speed sensor)"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Dinuba, California 93618

Timothy

Job Details: 07/04/2024

Customer states the unit is leaving detergent on the clothes and not fully wringing them out. When they washed a blanket the unit did not wring out what was inside and Checked for faults and found a 8-1(low/no flow)0-9(OOB pause) . Ran a service test and found the unit passed without faultThe liquid insert for the dispenser has been removed for dry detergent. There is a lot of detergent on the top of the basket(loading) . Cleaned this off and ran a quick cycle. The unit made a large amount of suds during this cycle even after the test cycle. Found the cold water was slower from the house valve than the hot water. Called WPTS and found they are closed.; schdld next appmnt for 7/5 FRI AM

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFUE2022AWF

Near Merced, California 95341

Manuel B

Job Details: 07/04/2024

Not cooling fan motor burn out and temp sensor out of range.reroute for parts.; ordrng 1 5303918891 (Air tower assembly) and 1 5304523788 (Harness wire)

We serviced a

GLADIATOR REFRIGERATOR

Model GARF30FDGB04

Near Modesto, California 95356

Timothy G

Job Details: 07/04/2024

Cold control is not right. Unit is 43* when set to recommended. Need to follow up with. Control and thermister. Follow when part is available. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Bakersfield, California 93313

James

Job Details: 07/04/2024

User interface is erratic ; ordrng 1 W11387387 (User interface)

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Moreno Valley, California 92555

Kevin

Job Details: 07/04/2024

Front right and front left difficult to light. Ordering front burners and caps. Also noticed that the cooktop is only being supported by the trim pieces on the sides and doesnt have a wood base like its supposed to. Instructed customer on improper install. ; ordrng 2 W11344539 (Burner)s and 1 W11344538 (Caps)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near Livingston, California 95334

Manuel B

Job Details: 07/04/2024

"No ice production.test water valve and ice maker, no water nor harvest.reroute for parts,; ordrng 1 W11482383 (Dual water valve)"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW1

Near Hesperia, California 92345

Brian

Job Details: 07/04/2024

Necessary. Diagnosed front panel paint wearing off causing marks on clothing. Ordering complete front panel and bearing seal. Extra time needed.; ordrng 1 279740 (Panel Front) and 1 W11035878 (Bearing and seal front)

We serviced a

AMANA DRYER

Model NED4655EW

Near Modesto, California 95354

Timothy G

Job Details: 07/04/2024

Called Cx and diagnosis unit. Need to return with belt and thermal sensors. Follow up when available ; ordrng 1 341241 (Belt) and 1 279816

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Littlerock, California 93543

Jonathan B.

Job Details: 07/04/2024

JB out 7/4/24Customer states refrigerator and freezer are both not cooling. Display turns on and off every few moments and displays PO. PO indicates a power outage. Verified unit is not running long enough. Inspected HV Gemini control. Plugged PA connector Refrigerator now stays running but compressor does not run. Plug P8 Molus connector back into the HV Gemini board refrigerator begins to run for several minutes and then the power outage returns. Verified evaporator fan in freezer is overloading the power supply. Ordering replacement parts. ; ordrng 1 W11556912 (ICE BOX FAN MOTOR) and 1 W10316760 (ICE BIX THERMISTOR) and 1 W11661931 (EVAPORATOR FAN MOTOR AND HARNESS)

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDW02

Near Kingsburg, California 93631

Timothy

Job Details: 07/04/2024

FC door is separating from the liner and has a gap on the lower LH side. The RC door needs adjustment and the gasket steamed for better sealing. ; ordrng 1 W11023679 (FC door) and 1 W11178521 (Nameplate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSO48FTX04

Near Arcadia, California 91007

Jaime

Job Details: 07/04/2024

Unit has a leak. Not able to detect leak ; ordrng 1 W10841139 (Cmprsr) and 1 2307998 (Cndnsr) and 1 WPW10205102 (Evap) and 1 W10890886 (Heat pan) and 1 W10629033 (Inverter)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Riverside, California 92505

Javier V

Job Details: 07/04/2024

"Will be returning with user interface, user interface, has water damage not displaying properly. Customer is notified and will be waiting for return.; ordrng 1 W11660284 (UI)"

We serviced a

MAYTAG WASHER

Model MVWP575GW1I

Near Shafter, California 93263

Esteban

Job Details: 07/04/2024

Control board and actuator were removed and replaced. Unit will need additional part. Latch not locking. Part on order follow up required. ; ordrng 1 Wpw10482836 (Latch)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Delano, California 93215

James

Job Details: 07/04/2024

Cx stated unit not draining clothes. Corrected drain into stand pipe. Cx concerned that drain pump is weak. Ordering new drain pump. ; ordrng 1 W10919003 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Bakersfield, California 93307

James

Job Details: 07/04/2024

Ordering data logger to track inconsistent cooling. ; ordrng 2 Datalogger (Data logger)s

We serviced a

MAYTAG DRYER

Model MGD5630HC3

Near Bakersfield, California 93306

James

Job Details: 07/04/2024

Unit dryness sensor stopping unit from completion of cycles. Ordering new housing. ; ordrng 1 W10906551 (Housing)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706EBS01

Near Bradley, California 93426

Leo

Job Details: 07/04/2024

"Putting IM in diagnostics test 57, pass, then 45 tray fill, also passed inddicing it is a control issue Ordering both control board W10675030 and UI board W11330970; ordrng 1 W10811365or10675033 (Main Control Board) and 1 W11106553or11330971 (UI Assembly, black color)"

We serviced a

GENERAL ELECTRIC RANGE - GAS

Model JGS760SP3SS

Near Fillmore, California 93015

Richard

Job Details: 07/04/2024

Upon arrival inspected unit found UI control for range not working correctly ordering a new overlay and control; ordrng 1 WB27X42478 (Control panel) and 1 Wb07x41933 (Overlay)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Fresno, California 93706

Timothy

Job Details: 07/04/2024

"Checked faults and found 0-5 0-2. Unit has a worn hub , gearcase is bad. Washplate is stuck to gearcase.; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam assembly) and 1 W11239857 (Belt) and 1 W10528947 (Hub) and 1 W10919191 (Washplate)"

We serviced a

GENERAL ELECTRIC AIR CONDITIONER

Model APCA14YBBW

Near Fresno, California 93728

Timothy

Job Details: 07/04/2024

COrd damaged and will not reset. No functional parts available. I will need to document this with GE TAG for warranty.; schdld next appmnt for 7/5 FRI AM

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Manteca, California 95337

William

Job Details: 07/04/2024

"F4E3, , F7E1, ran self diagnostic cycle, found no wash pump/motor functions, ordered pump/motor for unit.; ordrng 1 W11025157 (Pump/motor)"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Manteca, California 95336

William

Job Details: 07/04/2024

"Found no start functions, Checked all thermos & switches, ordered drive motor & blower wheel for unit; ordrng 1 279827 (Drive motor) and 1 WP694089 (Blower wheel)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS72EC0HS02

Near Riverside, California 92507

Robert U.

Job Details: 07/04/2024

Found after replacing the broil element it now is installed properly and no longer hanging. I went to replace the panel and the panel part number on the box was correct but the part inside was completely different. Reordering console and took photos for proof. Rescheduling for Saturday. ; ordrng 1 W11428583 (Console)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Los Angeles, California 91325

Sean W

Job Details: 07/04/2024

Washer display is stuck on sensing mode and diagnostic mode can not be activated now will any other led light up.cx needs new control board and is going to replace washer..collected service fee via card through iWallet.; ordrng 1 W11116592 (Control board)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRSF505ESS01

Near Riverside, California 92508

Ruben O

Job Details: 07/04/2024

Found the wires for the freezer door damaged. Took pic of the damage. Found lights for the freezer and fresh food section out will need to replace all lights at the same time. Let customer know door may take four to six weeks to be delivered. Someone from the office will reach out to customer for scheduling.; ordrng 1 LW10755680 (Freezer door) and 1 W11226500 (Rc light top) and 3 W10876365 (Light strips rc)s and 1 W10876365 (Fc light strip)

We serviced a

GENERAL ELECTRIC DISHWASHER - BUI

Model GDF670SYV1FS

Near Malibu, California 90265

Giovanni M

Job Details: 07/04/2024

Customer complaining that the unit door what kept falling upon diagnosis I found the hinges to be faulty ordering new hinges now; ordrng 1 WD14X23739 (Hinge lh) and 1 WD14X23738 (Hinge rh)

We serviced a

ELECTROLUX REFRIGERATOR

Model EI33AR80WS

Near Agoura Hills, California 91301

Giovanni M

Job Details: 07/04/2024

Unit isnt cooling at all. Unit has a leak somewhere in the sealed system. I dont have gauges so I cannot pinpoint. Ordering parts for technician now.; ordrng 1 5304530136 (Compressor) and 1 5303918898 (Suction tube) and 1 5304531789 (Control) and 1 5303918873 (Evap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Bakersfield, California 93307

James

Job Details: 07/04/2024

Inconsistent low cool or no cool. Unit matches range for service pointer. Ordering compressor kit per service pointer w11634348 B. ; ordrng 1 W11370574 (Kit compressor)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Victorville, California 92392

Cesar

Job Details: 07/04/2024

Replaced harness all tested good

We serviced a

MAYTAG DRYER

Model MGD5630HC3

Near Oak Hills, California 92344

Cesar

Job Details: 07/04/2024

Replaced rollers noise is still there but has significantly improved down to normal operating sound

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS05

Near Riverside, California 92503

Ruben O

Job Details: 07/04/2024

Replaced faulty wiring harness for the switches. Tested after repair all ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB01

Near Helendale, California 92342

Drew M.

Job Details: 07/04/2024

Found built up frost and ice in the covered part of the ice maker stoping it from operating. Took off the cover and cleared all the blockage. Ran cycle and unit passed all tests and is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Riverside, California 92504

Javier V

Job Details: 07/04/2024

Job complete and install all parts necessary. Unit is dispensing softener and customer satisfied.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Bakersfield, California 93309

James

Job Details: 07/04/2024

Ice is coming from water splashing out of ice maker fill tube. Parts ordered are NOT REQUIRED. Covered fill tube.