"Returned replaced failed parts..designed operation was restored. 1 W11213912 (Interlock , switch holder/switches) and 1 W10138793 (Fuse)"

Found frayed belt and worn rollers. Showed customer she did not want any repairs to service refuse repair. advise I have parts on truck to fix right now. She stated she was going back to Best Buy to seek exchange.

"Upon arrival found unit no cooling on the fresh food section, check the unit and found unit with frost on the evaporator cover, run the unit trough diagnostic, and found the heater is no turning on. Check the harness and found loose connection. Readjust the connector and defrost the evaporator. Retest the unit and now unit is working properly. Job complete"

"Cycled unit and found bad connection to water valve, causing dispenser in icemaker to fail. Secure connection, and re-tested unit now working as designed Job completed."

Cycled unit and found unit not properly converted to LP gas. Causing smoke issue. Informed customer a finance customer must have you know probably converted. Job complete it.

Customer concerned with lid not locking right at the beginning and water levels. I tested unit and lid lock is working normal. I calibrated water levels in diagnostic. Tested unit. All tests good.

Found dishwasher tray with water causing error found extrasuds removed retested check out ok complete no dents or dings cause by tech.

Found water reservoir frozen to the point that water would not dispense. Had line unfrozen

Found no error codes stored on board. Unit passed diagnostic test cycle with no errors. Found on normal and regular cycle spin was turn off causing unit not to spin. Informed cx on how to select spin back on. Unit passed all tests. Job com

Took washer apart and ran diagnostic cycle.found no leaks.cx used washer twice and washer not leaking and working properly.

Clogged drain line burned out drain pump.replaced drain pump and cx is getting plumber to remove obstruction from main drain line.washer working properly.

Inspected unit and found belt off of pulley. Reinstalled belt and ran diagnostic. No errors and unit is now working per design. Unit has no hot water. Cx using tap cold settings. Job complete

Found the refrigerator door gasket not staying in place. It pops out whenever the doors open. I hate treated and replaced the new door gasket. Now it is staying in place and not coming out of the door. I did recommend to the customer to leave it closed for an hour or two in order to allow the door gasket to conform to the doorway. All tested OK and job completed.

"Found defective agitator, fixed agitator. Tested unit and is working properly"

Customer stated that the lid broke at the hinge. Ordering lid and hinge tested all works good at this time.

Tested unit found no failures at this time. Took pictures of burner that wasnt working. Its working tall customer to call PG&E complete.

"Found no evap fan functions , Replaced evap fan motor, tested fan functions, unit operating as designed"

Tested unit with load. Found restricted venting going under home to side of house. Advise customer need professionally cleaned for safety purposes and for proper operation of dryer.

Installed capacitor. Actuator and belt. Dropped the feet down all the way to give the unit about an extra inch of clearance to the floor. Tested unit. Unit is working properly. Customer approves function at this time.

Removed and replaced blower and main control. Tested unit. All tests good.

Replaced all selected parts Tested unit working properly as required

Replaced compressor pulled vacuum then charged tested unit has good heat exchange no leaks Job complete

"Found run cap at .2 ohm, replaced run cap,ran self diagnostic cycle, no codes found, unit operating as designed."

"Checked the unit the refrigerator side has no power at all , customer is going to have the builder come out and pull the units and checkthe wall outlets power source"

Cycled unit and found refrigerator Door hinge making squeaking sound. Added grease to hinge and retested. Door now open smoothly with no noise. Job completed.

Found evaporator frozen over. Defrosted evaporator and ran diagnostics cycle. Unit passed all tests and is operating as designed. Advised customer to test unit with some ice cream over the next 3 days. Will come back with Heater 5304526032 and control 5304526011 if the issue comes back.

Run diagnostics for the icemaker and the icemaker excel did not pass.

Got to cx home at 8:52 am took pictures of the old unit old unit had ice on the to in the freezer talk to cx she said that the bottom seal was not properly sealing the unit on the refrigerator side of the unit removed old unit show cx the new refrigerator cx approved of the new unit. Installed new unit. Cx call Ronald and told him that there was a crack shelf. Ronald informed the customer to call ars to get a new shelf. We had to go down 4 steps and on step in to the apartment

"Reset breakers to unit, checked reseated ui panel connections, checked all display & ui panel functions, unit operating as designed."

"Returned, replaced gearcase per sr# from wfcc techline as designed operation was restored.sr#7736269336 rich. 1 W11449840 (Gearcase)"

Installed the compressor and drier. Pressure tested the unit and vacuumed the system. Charged with 56g R600a.

Replaced defective ui and control tested unit and is working properly

Replaced control board and ui.oven working properly.

Cycled unit and found bad connection to drain pump causing unit to fail. Secured connection and re-tested unit Artest pass. Job completed.

"Found the unit,not cooling, unit not have refrigerant, replaced service valve and charge nitrogen, verify leak in drier, capillary tube, replaced drier, make a vacuum change,refrigerant 48g R600a check compressor condenser and evaporator fan motors unit work normal ; used 1 W11506635 ( Service valve), and 1 W1109499 ( Drier-uv) from stock"

Water not dispensing upon arrival.adjusted water regulator and filter.water now dispensing.fridge working properly.

Installed part tested check out ok complete no dents or dings cause by tech.

"Installed stator, rotor and latch. Operation tested as designed. No leaks."

Replaced parts needed. Tested and checked out. Unit is now working as designed. Job completed. Checked out after putting it together. All functions work.

Replaced panel tested unit panel is working both oven are getting hot and working properly job complete

JB out 6/9/23. Customer states that while drying launder unit intermittently makes a loud high pitch squeezing noise. Customer played a video clip of sound. Tested dryer in Normal cycle with wet laundry (Towels). Allowed unit to run for over thirty minutes. Unable to verify noise . No repair made.no charge to customer. Recommend customer cont installer to return and replace recently installed FOIL TYPR DUCTING MATER. With RIGID METAL DUCTING. FOIL TYPE POSES A POTENTIAL FOR FIRE OR RISK OF LOSS OF LIFE. INSTALLATION CORRECTIONS ARE NOT COVERED BY THE MANUFACTURERS WARRANTYJOB COMPLETE

Removed and replaced harness fan motor heater thermistor and evaporator. Ran vacuum. Held vacuum. Charged w 68 grams. R600. Now frosted Evap properly. Unit now working as designed

Replaced water valve assembly tested unit no leaks found unit is now working as designed if office has any questions regarding this ticket please contact Richard S job complete

Installed part tested check out ok complete no dents or dings cause by tech.

Installed damper and tested. Unit checks ok.

Found thermal fix popped and has venting issues tested unit is heating

Install new drain pump product tested OK complete

"Found worn rollers , belt , idler pulley. Replaced tested unit operating properly. Heating properly. Delinted dryer."

Error codes F6E3 communication issues for second time. Tech support recommend replacing unit case report number 7736485902 instructed customer to call whirlpool customer service

"Found err codes f8e6, f0e3 and f7e8 cleared err codes ran diagnostic cycle unit checked out fine no err codes in is working as designed did customer instruct Thech line garret Sr number 7736604076"

Installed new control board after defrost in the refrigerator

Inspected unit and found drum not turning. Disassembled and found two factory screws wedged in between drum an cabinet. Unit is now working per design

"Bellows off of tub front, reinstalled and tested.Tested ok"

"Found failed lid latch looks like basket impacted latch during an off balance, replaced latch all tested good"

"Checked the unit , hidden ice maker , had a pice of ice jammed in rake arm , I cleared ice , cycled the ice maker unit heated emptied ice and frilled up tray ,ops ok now at this time"

"Fixed- found freezer evap thermistor to be seated out of position causing poor cooling, I then reseated thermistor properly used zip tie to secure- unit has begun cooling- checked compressor, lights, fans, are all working fine too- cx ok repair"

"On arrival customer states unit just delivered and they need the unit installed and unit converted to LP gas. CX states manufacturer told her the repair would be covered. Tech called C M, and was advised installation, and conversion not covered. Tech instructed Cx to contact manufacture for special autho stating they will pay for installation and conversion."

Replaced parts tested unit ice is dispensing in crushed and cubed job complete

Replaced defective ice maker and cycled unit.Tested ok

Found icemaker sensor broken off replaced tested working properly

When the door was swapped to swing to the other side the installers did not move the door stop. The door stop kept the door from closing. Removed the door and corrected the problem. Unit test ok now.

Found unit with defective footing fixed footing of unit. Tested unit and is working properly

Replaced ice maker and ice fan. Verified water fill. Unit tested ok.

All I did was set the clock and unit worked as designed.

Called tech line with no finding and found a leak in the Yoder loop. File number is 7736604563. Unit is none repairable and customer will be contacted by whirlpool resolution team. Job completed

Installed compressor tested working properly

Found unit doing nothing but draining. Found customer over soaping causing soap lock. Cleared excessive soap. Informed customer not to use more the 3 tablespoons of soap. Customer approves function. If problem continues. Customer will call. No flashing in pressure system.

Replaced parts and tested unit job complete

Customer concerns: long drying time. Kinked exhaust behind dryer. Re-placed vent flex. Operation tested as designed. Customer instruct.

Tested replaced entire defrost circuit tested working properly

"Returned,replaced defective parts.designed operation returns in 24-48 hrs of run time. 1 WPW10384183 (Thermistor) and 1 W11546681 (Harness, freezer) and 1 W11190849 (Control)"

"Fixed- found strike to be broken causing unit not to start- removed bad one and then installed new one (strike) tested unit, unit now working as designed- cx ok repair"

Install the new parts on the unit. Retest the unit and now unit is working properly. Job complete

Russel with tech line. Went over freezer door. Realigned the door and sliders now work correctly. The tower and main board been replaced and unit has been reset. Seals on rear plate in freezer was out of alignment and adjustment needed. All working and sliding correctly and as designed. Job completed.

"JB out 6/9/23. Customer states washer will not drain or spin. Upon arrival found washing machine with 1/3 cup of water undrained. Further inspection found several extensions added to washing machine drain line, then connected to 1/2 inch diameter washer fill hose, leaving outside of house extending further than 30 feet. Disconnect drain hose from water supply hose. Makeshift drain connection. Reinstall drain line into standing drain pipe behind washing machine. Tested drain function. Washing machine now drains however, standing drain. Pipe backs up. Recommend customer contact plumber to clean out. Drain line to prevent backing up. Advise customer against using any drain line extensions whatsoever. I verified washing machine now. Drains and spins appropriately. Advise customer of one time courtesy no charge on a no defect phone service call visit. This is an installation issue. Washing machine drain hose cannot be connected to any extensions. Additionally, channel drain pipe backs up and will require the services of a plumber to clean out the drain. This is part of the house, plumbing. No parts used. No charge the customer. Job complete."

Tested microwave with 8oz of water in Pyrex glass at 100% power several times for 1min 30 seconds & for 2 min unit boiling water operating properly.advised customer to connect to unit with phone to get any software updates.

Applied the foam seal to the reservoir cover. Since last temperature adjustment the refrigerator has been dispensing water and making ice. Unit is functioning as designed

Found valve bad replaced tested working properly

CX says the dryer is not drying properly. Found the venting was not installed properly. Installed venting correctly. Corrected exited air flow. Unit heats and operates properly. CX INSTRUCT WRINKLE SHIELD AND CYCLE END NOISE.

"Fixed- found vent motor making a loud clicking sound when running, removed filters and inspected motor found a piece of paper inside motor causing the clicking sound, removed paper and tested unit, runs quite- unit working as designed- cx ok repair"

Replaced damaged lower freezer door.

Found ice maker plug loose. Plugged in securely and cycled ice maker without failure.

Cycled unit and found water level is not accurate. Ran calibration cycle and retested water level now normal job completed

Got to cx home at 1:30pm the daughter was not there she was close by we took the the new unit down opened the new unit in front of the dad. The daughter showed up Excepted the unit. We got the old refrigerator took off the handles cx stated that the old refrigerator would not keep cool. We removed the old unit installed the new unit we tested the new unit water Dispenser it woks good job complete

"Found belt pulley squeaking during use, inspected pulley and found a lack of grease on it, added more grease to pulley and all tested good"

Customer concerns: some burners not lighting. Installed burners head assembly. Operation tested as designed. No gas leaks.

"Visual and physical inspection suggests sump pump must be replaced and the unit is installed in a fashion that couldnt be pulled out unless a 1 inch tick tile flooring is cut out. I have explained all whats needed to be done to customer, and he has declined continuing with repair."

Inspected unit as necessary. Ran diagnostics. Doorlock error. Door lock failure. Removed and replaced latch assembly. Tested good.

Upon arrival rechecked filter housing the housing is working as it should take pressure to push the filter into place as closing the door before it clicks in to hold in the filter there is no leaking from the unit. Unit is working as intended customer probably pulled open the filter door while grabbing Items from the fridge and could not close the door agin with the pressure needed contacted tech support and explained to them that there nothing wrong with the unit sr#7736590643 had to customer uninstall and install the filter in front of me and close the housing door to show them that the unit is working as intended. Job complete.

"F6E1, as per cx, no codes found, checked ui panel functions, intermittent codes appear upon motor action , replaced run cap, ran self diagnostic cycle, unit operating as designed."

"Found failed roller on tensioner , installed service kit replacing rollers and belt unit tested good"

"No heat. Confirmed. Disassembled the unit, replaced the hi-limit. Assembled unit restored power test passed. All ops normal. ; used 1 WE04X26139 (Hi limit) from stock"

Found thermostat opened even though it was frozen over. Removed and replaced bi metal t stat. Asked cx to allow 24 hrs for normal ops.

Customer stated that bulk dispenser is not working. Tested dispenser through diagnostics and found working to specks. Fixed loose agitator all works good at this time.

Installed auger motor. It will now dispense. Properly installed customers water filter.

Installed new lights as per the service pointer

Charged unit all checked good

Replaced wash motor. Unit tested ok

Replaced suspension and beLt all tested good

Replacing parts listed and running a diagnostic test. Unit still had f7e4 f6e3 f0e5 cleared. Unit passed all the tests and is running as designed. Job completed