Near Oxnard, CA 93036
Isidro
Job Details: 09/16/2020
FREEZER WHIRLPOOL WRS325SDHZ04 "On arrival cx stated unit was getting to cold in refrigerator side, replaced and installed diffuser, tested unit, unit is now operating as designed...job complete"
Near Fresno, CA 93720
Timothy
Job Details: 09/16/2020
MICROWAVE KITCHENAID KMBP100ESS01 Found one of three wheels on the turntable support does not spin. ; ordrng 1 W11110134 (ring-turn)
Near Moorpark, CA 93021
Isidro
Job Details: 09/16/2020
WASHER WHIRLPOOL WTW7120HW0 "On arrival cx stated unit is not working properly, ran diagnostics found error code F0E3, F0E5, overload and off balance , I customer instruct on how to use unit erased error codes and calibrated unit, retested unit unit is operating properly as designed at this time of service...job complete"
Near Thousand Oaks, CA 91360
Isidro
Job Details: 09/16/2020
OVEN KITCHENAID KODC304ESS00 "Installed new thermal fuse and blower, tested unit, unit is now operating properly as designed...job complete"
Near La Puente, CA 91746
Andy
Job Details: 09/16/2020
WASHER WHIRLPOOL MVWB765FW "Needs lid, hinge, control ; ordrng 1 W11135392 (cntrl-elec) and 1 W11259006 (lid) and 1 W11401116 (W11401116 HINGE)"
Near Simi Valley, CA 93065
Isidro
Job Details: 09/16/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "On arrival cx stated unit was not heating and drying properly, ran diagnostics no error codes found, tested unit, unit is operating properly as designed, I cx instruct on how to properly use dishwasher... job complete"
Near Fontana, CA 92336
Tyler
Job Details: 09/16/2020
RANGE KITCHEN AID KDRS467VSD01 Customer stated that the unit is locked. Found latch is stuck ordering latch not in stock.; ordrng 1 W11029221 (latch-door)
Near Westlake Village, CA 91361
Isidro
Job Details: 09/16/2020
DISHWASHER KITCHEN AID KDTE254ESS2 "On arrival found unit with broken,ordering parts,; ordrng 1 WPW10195839 (dishrack adjuster) and 1 WPW10195840 (positioner) and 1 WPW10546503 (adjuster)"
Near Rialto, CA 92377
Tyler
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer stated that the door is loose. Found lower hinge bracket broken in door. Ordering door ; ordrng 1 LW10550669 (dor-fip ss)
Near Topanga, CA 90290
Isidore
Job Details: 09/16/2020
RANGE JENN-AIR JGRP548WP01 "Found user interface WPW10464534 got into diagnostic, no codes, could not get out of diagnostic. Appliance manager W10888661Test right side oven working at this time, test left small oven no ignition spark module WPW10331686 and single gas valve W10311268; 1 W10311268 (valve-gas) and 1 W10888661 (cntrl-elec) and 1 WPW10331686 (module,spark) and 1 WPW10464534 (cntrl-elec)"
Near Visalia, CA 93292
J.E.
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Cycled unit and found unit freezing food in refrigerator side. Proceeded to inspect damper control. Found damper control is not reconnected after install. Connected damper control and re-tested unit with customer Test pass. Job complete
Near Lindsay, CA 93247
J.E.
Job Details: 09/16/2020
DRYER WHIRLPOOL WED49STBW1 Cycle unit and found unit not Getting proper voltage. Informed customer of home electrical issue. Job complete.
Near Los Angeles, CA 91364
Isidore
Job Details: 09/16/2020
REFRIGERATOR JENN-AIR JFFCC72EHL01 Per technical service pointer W11406716. Water fill heater W11366500 wire broken. water regulator valve W10786952 water pressure high; ordrng 1 W10786952 (valve) and 1 W11366500 (WATER FILL HEATER KIT)
Near Redlands, CA 92374
Rod
Job Details: 09/16/2020
FREEZER WHIRLPOOL WRX988SIBM00 "Returned, replaced ordered parts and tested Ted as designed illumination. As designed1 W10789393 (cntrl-elec) and 1 W10807590 (cntrl-elec) and 1 WPW10453401 (elect control board) and 1 WPW10503833 (cntrl-elec) and 1 WPW10764668 (ice maker)"
Near Atascadero, CA 93422
Tom
Job Details: 09/16/2020
DISHWASHER KITCHENAID KUDS30IXBLA "Found right side of User Interface broken, unable to secure. Order and replace User Interface, BLACK./User Interface - (WPW10500172); ordrng 1 WPW10500172 (PANEL-CNTL)"
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer was concerned of fresh food compartment upper LED lights are not working. I checked the unit and replaced the LED Module (W11239944). Tested ok.
Near Redlands, CA 92374
Rod
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Returned to replace defective parts and restore as designed operation.1 W10276226 (separator) and 1 W10370582 (pad) and 1 W10370582 (pad)
Near Delano, CA 93215
James
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRSF705HPS00 Installed new board and unit booted up as intended. Customer to allow unit to stabilize. Unit is working as intended.
Near San Bernardino, CA 92407
Rod
Job Details: 09/16/2020
RESIDENTIAL REFR WHIRLPOOL WRF560SEHZ00 "Returned replaced parts ordered and tested as designed1 W10633276, 1 W11177620 and 1 WPW10464673"
Near Fresno, CA 93722
Timothy
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed parts. The hook is still needed for proper door closure.
Near Santa Maria, CA 93455
Jim
Job Details: 09/16/2020
REFRIGERATOR MAYTAG MFT2776FEZ00 The system does have a leak but I was not able to find a leak in the evaporator. I installed a dye drier and will return next week to look for the dye. ; schdld next appmnt for 9/23 WED !
Near Santa Maria, CA 93455
Jim
Job Details: 09/16/2020
WASHER WHIRLPOOL WTW5000DW3 "Replaced transmission, actuator, hub drive and washplate. Unit tested ok"
Near San Fernando, CA 91340
Isidro
Job Details: 09/16/2020
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM04 "Customer stated unit was still not making ice, ordering parts; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"
Near Lindsay, CA 93247
J.E.
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Cycled unit and found unit evaporator on the refrigerator side completely frozen. Will use evaporator kit suggested from Service pointers. ; ordrng 1 W11457241 (KIT)
Near Tulare, CA 93274
Chase
Job Details: 09/16/2020
DRYER WHIRLPOOL MGDB835DW4 Found door bowed in not allowing for door to properly sit in to catch. Adjusted door to proper setting. Hinge now making solid contact with catch. All functions now testing out normal. Job complete.
Near Ripon, CA 95366
Perion
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ Mullion is broken at the top. Will need to be replaced. ; ordrng 1 WP12722813AP (rail-mulln)
Near Fresno, CA 93706
Timothy
Job Details: 09/16/2020
OVEN WHIRLPOOL WFC150M0EB Inspected unit and found the cord and service block are damaged. Unit will need a new cord and wire harness.; ordrng 1 W11134593 (harns-wire) and 2 WP3400016 (screw)s
Near Tulare, CA 93274
Chase
Job Details: 09/16/2020
DRYER WHIRLPOOL MGD6230HW0 "Found heat cycling off right away. Took apart unit and found connector to hi limit thermostat came off not allowing for dry cycle to work properly. Reconnected and secured harness connector back to thermostat. Tested, unit heat now staying on and cycling with no problems. Unit now working by design. Job complete."
Near Hesperia, CA 92344
Cesar
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Door switch getting caught on door replacing for switch with longer throw ; ordrng 2 W11396033 (SWITCH)s
Near Santa Maria, CA 93458
Jim
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ No water to the ice maker. Recommend new ice maker and water valve; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve)
Near Simi Valley, CA 93063
Isidro
Job Details: 09/16/2020
MICROWAVE JENN-AIR JMW3430DS02 "On arrival cx stated unit was not working on the microwave side, on inspection I uninstalled unit and console, disconnected and hard reset to console, reconnected console,tested unit, unit is now programmed and unit is operating properly as designed at this time of service...job complete"
Near Simi Valley, CA 93063
Isidro
Job Details: 09/16/2020
RESIDENTIAL REFR WHIRLPOOL WRX735SDHZ01 "On arrival cx stated unit was not making ice, on inspection found a bad ice maker , replaced and installed new ice maker, tested unit, unit is now making ice and operating as designed at this time of service...job complete"
Near Simi Valley, CA 93065
Isidro
Job Details: 09/16/2020
DRYER WHIRLPOOL WGD5100HW0 "Installed electrons, and wire harness, let customer know that she need to have enough clothes in drier for sensi mode is on in order for unit to complete drying cycle,tested unit, unit is operating as designed...job complete"
Near Riverside, CA 92503
Kevin
Job Details: 09/16/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Freezer door not closing. I found mounting screw on left track backed out causing rail not to close all the way. I tightened screw. Tested door closing. All tests good.
Near Riverside, CA 92508
Kevin
Job Details: 09/16/2020
WASHER MAYTAG MVWB765FC3 Unit making noise during cycle. I tested unit and found rotor slipping and making noise. Removed and replaced rotor. Tested unit. All tests good.
Near Ontario, CA 91764
Tyler
Job Details: 09/16/2020
WASHER MAYTAG MVWB765FC3 Customer stated that the rinse cycle is not working on the bedding cycle. Customer says bedding is not spinning out. Found off balance load is the cause. Calibrated and tested all works good at this time. Customer to try and balance load.
Near Santa Maria, CA 93455
Jim
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 The left side door is working properly. The frost around the fresh food damper was corrected by a temperature offset. (Moisture May build around this area in high humidity days). The freezer container is not cracked it is a casting mold and is in bth sides.
Near San Luis Obispo, CA 93401
Jim
Job Details: 09/16/2020
FREEZER WHIRLPOOL WSZ57L18DM03 Replaced rear water fill tube to ice maker
Near Commerce, CA 90022
Francisco
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Removed and replaced thermistor,diffuser,and control ui. Asked cx to monitor temp and report any issues."
Near El Monte, CA 91732
Andy
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHW02 Unit need a compressor customer refused repair going return unit to store
Near West Covina, CA 91790
Andy
Job Details: 09/16/2020
DRYER MAYTAG MGD6230HC0 "Making noise, found drum baffle loose , removed and reinstalled drum baffle and tested unit working good. No noise now"
Near Duarte, CA 91010
Andy
Job Details: 09/16/2020
LAUNDRY MAYTAG MVW7232HW0 "No sound from control, reset controls and tested unit working good."
Near Monrovia, CA 91016
Andy
Job Details: 09/16/2020
DISHWASHER KITCHENAID KDFE104HWH1 "Rack hitting on side , adjusted rack and tested unit working properly."
Near Bakersfield, CA 93314
James
Job Details: 09/16/2020
WASHER WHIRLPOOL WFW5090JW0 "Replaced main control board, User interface and bezel.Tested ok"
Near Bakersfield, CA 93309
James
Job Details: 09/16/2020
DRYER MAYTAG MEDX655DW1 Customer may go with new machine
Near Bakersfield, CA 93311
James
Job Details: 09/16/2020
DRYER WHIRLPOOL WGD4950HW0 "Removed left drum support and cleaned shaft, reassembled and tested.Tested ok This is a warranty call as call came in prior to expiration of warranty."
Near Bakersfield, CA 93311
James
Job Details: 09/16/2020
REFRIGERATOR BO MAYTAG MFT2673BEM11 Ice maker has E-2 fault code. Replaced ice maker and ran test 45.Tested ok
Near Bakersfield, CA 93309
James
Job Details: 09/16/2020
DRYER WHIRLPOOL WED5620HW1 Replaced defective user interface and tested.Tested ok
Near Bakersfield, CA 93309
James
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Replaced defective ice maker and cycled new unit.Tested ok
Near Templeton, CA 93465
Tom
Job Details: 09/16/2020
OVEN KITCHEN AID KEWD105HSS06 "Installed Thermostat, ran unit, check okay. No damage to unit or home from tech, job complete."
Near Paso Robles, CA 93446
Tom
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Installed Right RC Door, Hinge, Bracket, and Cam, seal check okay, check okay. No damage to unit or home from tech, job complete."
Near Exeter, CA 93221
James
Job Details: 09/16/2020
DRYER WHIRLPOOL NED4655EW1 Dryer not running. Checked outlet and found no power. Checked breaker and found it tripped. Reset breaker and unit is now working as intended. Customer very happy unit is working.
Near Thousand Oaks, CA 91362
Isidro
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "On arrival cx stated unit was not cooling as designed, on arrival found unit at 60 degrees, checked amps in compressor read 2.19 to 2.09 to high of amps, ordering parts, also give this job to a tech that does sealed systems...; ordrng 1 W11025999 (compressor) and 1 W11035643 (evaporator)"
Near Thousand Oaks, CA 91360
Isidro
Job Details: 09/16/2020
FREEZER WHIRLPOOL KRMF706ESS01 "On arrival cx stated unit was not working properly, ran diagnostics found everything working, also on inspection found unit not cooling properly unit was at 37 degrees in freezer section and 48+degrees in the refrigerator section, unit needs seal system job, ordering parts ; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Lake Isabella, CA 93240
Andrew
Job Details: 09/16/2020
RANGE AMANA ACR4303MFS3 Found terminal block burnt. Needs terminal block and also wire on harness needs to be stripped and a loop connector installed ; ordrng 1 WPW10245259 (block-term)
Near Lake Isabella, CA 93240
Andrew
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found ic3 maker cracked and causing it to leak. Needs ice maker and anti drip connector. ; ordrng 1 W10873791 (icemaker)
Near Ontario, CA 91761
Tyler
Job Details: 09/16/2020
RESIDENTIAL REFR WHIRLPOOL ASI2575GRS01 Customer stated that the refer side is not cooling. Found freezer evaporator is frozen over. Ordering harness not in stock. Customer to defrost unit.; ordrng 1 W11405276 (HARNESS)
Near Los Banos, CA 93635
Kenneth
Job Details: 09/16/2020
WASHER WHIRLPOOL WTW7500GC0 Installed gearcase and slider and washplate. Tested unit. Unit is now working properly. Customer approrves fucntion at this time. (used Autho# WSDWQY00XL2)
Near Kerman, CA 93630
Irvin
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "sr# 7728798880. CX reports the dispenser is not dispensing ice. Two issues. Ice has locked up into a block, and door switch is sticking and will not move. Removed and replace switch, moves freely. Cleared ice bucket. All ops normal. ; used 1 W11123943 (SWITCH ROCKER) from stock"
Near Kernville, CA 93238
Andrew
Job Details: 09/16/2020
MICROHOOD WHIRLPOOL WML75011HZ2 Found your locks pushed back and not engaging latches on door. Put interlocks forward to gate latches door closes and opens properly. Plugging it in display comes on but microwave will not run. And put time into microwave but it will not start. Kathy light does not come on blower And lore light will not come on either. You know has a bad fuse or faulty control. Ordering 28 fuse control will use interlock switch is on return visit; ordrng 2 W10138793 (fuse)s and 1 W11129649 (cntrl-elec)
Near Fresno, CA 93722
Irvin
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW05 "Cx says the unit is moist in fresh food section, and door not aligned. Install issue. The door, and level legs not set. Corrected install issue. All ops normal"
Near Orcutt, CA 93455
Jim
Job Details: 09/16/2020
RANGE JENN-AIR JGRP436WP01 Only one hinge was ordered. Need both; ordrng 1 W10919247 (hinge-door)
Near Fresno, CA 93725
Irvin
Job Details: 09/16/2020
FREEZER MAYTAG MZF34X20DW00 "S225EQ-authoCX states there is a loud grinding noise in the unit, also says the unit moves. Removed rear panel and checked compressor and compressor mount plate. Secured properly, compressor bolts loose, tightened. Separated tubing to not touch anything. Evap area is clear. Unable to duplicate issue."
Near Santa Maria, CA 93455
Jim
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Water line noise; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve)
Near Los Banos, CA 93635
Kenneth
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Removed and replaced seperator and tested unit. Unit is now working properly. Customer approrves function
Near Palmdale, CA 93552
Patrick
Job Details: 09/16/2020
WASHER WHIRLPOOL MHW5630HW0 Leaking. No signs from valve or dispenser. Needs bellow and dispenser to tub hose ; ordrng 1 W11314648 (bellow) and 1 W11316604 (hose)
Near Lancaster, CA 93536
Patrick
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL KRSC703HBS00 Sensor wasn’t ordered. Thought it was part of the fan ; schdld next appmnt for 9/18 FRI !
Near Lancaster, CA 93536
Patrick
Job Details: 09/16/2020
OVEN WHIRLPOOL WOD77EC0HS Found the unit having issues with the bottom oven not heating. F6e4 error. ; ordrng 1 W11261165 (cntrl-elec) and 1 WP4449751 (thrmst-fix)
Near Hughson, CA 95326
Cruz
Job Details: 09/16/2020
RANGE WHIRLPOOL WEG745H0FS0 "File # 7728800446 Dustin from whirlpool tech line- cx claims when cleaning knobs on stove the burners will come on or the kitchen will smell like gas, called tech line they said that is normal and replacing parts will not solve the issue, cx has to remove the knobs from the valve’s if cx wants to clean them, there is no service pointer for this issue as well, all top burners are working fine."
Near Waterford, CA 95386
Cruz
Job Details: 09/16/2020
RANGE KITCHENAID KFGC500JMB00 "Fixed- installed new part (conversion kit) tested all burners and found them to have even flames, no leaks, the appliance is working as designed, cx ok repair."
Near West Covina, CA 91790
Andy
Job Details: 09/16/2020
RESIDENTIAL REFR WHIRLPOOL WRF954CIHZ00 "Needs bucket,icemaker ; ordrng 1 W10911314 (ice-contnr) and 1 W11099789 (icemaker)"
Near Castaic, CA 91384
Randy
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found unit not cooling. No refrigerant in unit. Causing no cool. Was caused after client cleaned her coils. Found leak at condenser connection. Installed uv drier and coupler. Fixed leaks. Ran vacuum on system . Charged with 3.7 oz of refrigerant. Waited no leaks detected. Informed client to wait 24 hours for proper cooling . Job complete Labor 85 service call 115. Total. 200. Via cc.
Near Agua Dulce, CA 91350
Randy
Job Details: 09/16/2020
WASHER WHIRLPOOL MHW5500FW1 F0E1 load detected during clean washer cycle. F3E1 water level sensor problem. F8e1. Loflo. F9e1 long drain Won’t drain. Found diagnostics passed water coming in but drain would drain. Found clogged with multiple items in drain pump. Looked around below and found below out of place. Items falling through. Secured bellow. Installed items and put back together. Tested. Now drains good. No more issues passed diagnostics. Instructed Cx to run a clean washer cycle on unit. Now working as designed. Service call 115 Labor 60175. Total collected check in full #4237
Near Santa Clarita, CA 91350
Randy
Job Details: 09/16/2020
WASHER WHIRLPOOL WFW6620HW0 Removed had replaced parts. Now working as designed job complete.
Near Azusa, CA 91702
Andy
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Needs icemaker ; ordrng 1 W10884390 (icemaker)
Near Bakersfield, CA 93309
James
Job Details: 09/16/2020
DISHWASHER WHIRLPOOL KDPE334GPS0 Replaced defective display and control.parts are under warranty.Tested ok
Near Camarillo, CA 93012
Isidro
Job Details: 09/16/2020
MICROWAVE WHIRLPOOL KEMS308SSS05 "Installed new magnetron and inverter, tested unit, unit is now operating as designed"
Near Bakersfield, CA 93311
James
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Fill tube frozen ; ordrng 1 W11415785 (TUBE)
Near Bakersfield, CA 93309
James
Job Details: 09/16/2020
DRYER MAYTAG MGDC465HW0 Rollers coming apart ; ordrng 1 4392065 (dryer repair kit)
Near Alhambra, CA 91801
Francisco
Job Details: 09/16/2020
DRYER MAYTAG MGDC465HW0 "Checked unit found slight grinding/squeaking noise. Also found vent where heat comes in a bit dark. Informed cx vent gets like this over time because heat comes in through there. This is normal, removed and replaced dryer repair kit and noise went away. Unit working ok.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Bakersfield, CA 93309
James
Job Details: 09/16/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Fresh food evaporator frozen ; rqstng P&A on 1 W11033168 (harns-wire)
Near Glendora, CA 91741
Andy
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Not making ice, found icemaker bad, replaced icemaker and tested unit working good"
Near Alhambra, CA 91801
Francisco
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW Checked unit found filter housing not latching properly at times. Shut off water and removed and replaced filter housing. Purged air out and tested ops no leaks unit working as intended.
Near Bakersfield, CA 93313
James
Job Details: 09/16/2020
DISHWASHER KITCHEN AID KDPE334GPS0 Tracks separated need replaced per service pointer W11296667. Also adjusters broke ; rqstng P&A on 1 W11259785 (track) and 1 W11259786 (track RIGHT) and 2 WPW10546503 (adjuster)s
Near Arcadia, CA 91006
Francisco
Job Details: 09/16/2020
ALPHA WHIRLPOOL WFW95HEDW0 "Checked unit found dead user interface. Conducted voltage check at power filter input/output ok. Also checked j8 connector found 120 vac. No led diagnostic light coming on. Unit needs ACU. Advised cx that ui may also need to be replaced and I’d do this at no extra labor charge if necessary, however, part retails for about $515.67. It would add on to total cost. Cx will contact us if she decides to move forward."
Near Pasadena, CA 91107
Francisco
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID KRSC700HPS00 Checked unit found ice block on ice maker blocking arm on ice maker. When performing test 44 it registered as bin full. Removed cover cleared obstruction and tested unit now working properly. Moisture issue on ffc another sp ordered door. They will complete that specific repair.
Near Pasadena, CA 91107
Francisco
Job Details: 09/16/2020
WASHER WHIRLPOOL MHW8630HW Cx stated unit was not dispensing detergent and finding water on dispenser drawer at the end of cycle. Cx using dispenser as a one time use. This is a load ang go system. Explained to cx how it works and tested detergent pump test 10. Unit working as designed.Sr7728804482
Near Porterville, CA 93257
James
Job Details: 09/16/2020
WASHER WHIRLPOOL WFW560CHW0 Cx stated that unit is staining clothes and making them smell. Ran unit thru manual component test. All components activating and working as Intended. Ui panel flickering and not reacting properly. Ordering new uipanel. Instructed customer on need to do use affresh tablets while cleaning washer to remove buildup from unit.; ordrng 1 W11325580 (cntrl-elec)
Near Pasadena, CA 91104
Francisco
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID WRS321SDHZ05 "Checked unit found proper temp in both compartments. Also tested chute by pouring 1 oz of water and chute did not leak. Explained to cx how chips from crushed ice can melt and end up on drip tray, which is normal. Unit checks ok. Contacted tech line to ensure this is normal.Sr#7728805453"
Near Pasadena, CA 91104
Francisco
Job Details: 09/16/2020
REFRIGERATOR JENN-AIR JFC2089BEM "Removed and replaced, ffc gaskets and pivot plate. Explained to cx her door has to be manually closed, no self closing mechanism when swinging door closed. Unit working as designed."
Near Tulare, CA 93274
Chase
Job Details: 09/16/2020
DRYER WHIRLPOOL MGD6230HWO "Cx under 1st year warranty per model and serial. Ran through diagnostics, unit is making a thumping sound. Found bad dryer repair kit, belt loose causing for drum to hit up against frame. Ordering parts for repair. ; ordrng 1 4392067RC (DRYER REPAIR KIT) and 1 661570V (BELT)"
Near Visalia, CA 93291
Chase
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Found center rail broke off from crisper frame. Ordering part for repair and scheduling accordingly. ; ordrng 1 WPW10326469 (CENTER RAIL)
Near Turlock, CA 95380
Kenneth
Job Details: 09/16/2020
WASHER WHIRLPOOL WTW5000DW1 Unit not draining. Faulty drain pump. Drain oumo 120 volts but not pumping water. Replaced drain oumo and tested unit. Unit is now eorking properly. Customer approves.
Near Tulare, CA 93274
Chase
Job Details: 09/16/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Cx complaint that water is not getting to unit to dissolve soap. Upon diagnosing, control board would not engage to allow to run through tests. Will need new control board to figure out any other problems. Ordering board, and sump assembly.; ordrng 1 W10854225 (CONTROL) and 1 WPW10605057 (SUMP )"
Near Montclair, CA 91763
Tyler
Job Details: 09/16/2020
WASHER WHIRLPOOL WFW560CHW0 Customer stated that unit is getting a PF power failure before starting washer. No codes for loss of power. Outlet is upside down which may be causing power issue. Customer to fix outlet. Calibrated unit all works good at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 09/16/2020
WASHER WHIRLPOOL WTW8100BW0 Found unit with worn bearing. Sounds like jet plane taking off. Ordrrkng new bearing kit. Did not reschedule. Needs autho. ; ordrng 1 W10435302 (Bearing kit) and 1 W10820039 (Hub)
Near Claremont, CA 91711
Tyler
Job Details: 09/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer stated that the unit freezes things on top shelf and water is barley coming out of dispenser. Customer had eggs clocking vent. Moved items showed customer where items will freeze. Found clogged filter causing slow water. Removed and replaced customers filter and reset measured fill. All works good at this time.
Near Fresno, CA 93704
Irvin
Job Details: 09/16/2020
RANGE WHIRLPOOL WFE320M0ES2 #ERROR!
Near Turlock, CA 95382
Kenneth
Job Details: 09/16/2020
FREEZER WHIRLPOOL WZF79R20DW03 Sealed system issue. Unit is running but not freezing dully. Incomplete frost pattern. Ordering access stub and drier. Rescheduled customer for thursday 9-17-20; ordrng 1 W10913906 (Stub) and 1 WPW10143759 (Drier)
Near Manteca, CA 95337
Perion
Job Details: 09/16/2020
REFRIGERATOR KITCHENAID WRV986FDEM "Unit has a P0 error code this is a power outage issue, cx says it happens every 30 minutes after confirming issue on panel. Will need to replace the power board on unit . ; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"