Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/17/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 The correct address is 570 Camino Agua DulceNeeds a 4 call count Checked the unit compressor was cold checked the relay 120 volts to in replaced relay tested the compressor is bad shorted out bad needs new compressor and main board; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (COMPRESSOR )
Near Shafter, CA 93263
Andrew
Job Details: 01/17/2020
DISHWASHER KITCHEN AID KUDS30IVWH4 Customer stated unit was not starting and light was blinking. Plug-in unit try to enter diagnostics and Unit would not enter into diagnostics. Heavy duty light would flash rapidly and when you touch keypad a second light would come on and blinking rapidly. Remove door panel and disconnected auxiliary fan plugging it back in to see if that would work. He was still having same issue most likely it is a stat key on the keypad or Shorty keypad order and keypad for customer; ordrng 1 WPW10250017 (panel-cntl)
Near Oxnard, CA 93036
Joe
Job Details: 01/17/2020
WASHER AMANA NTW4516FW2 "Units transmission is leaking oil bad causing oil to get inside of all the parts underneath. Ordering parts.; ordrng 1 285565 (agitator assy,comp) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11162561 (CAPACITOR ) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"
Near Oxnard, CA 93035
Joe
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Units lights won’t shine due to control not powering them. Ordering parts.; ordrng 1 W11224256 (cntrl-elec)
Near Los Angeles, CA 91401
John
Job Details: 01/17/2020
OVEN KITCHENAID KEBU208SSS02 "The lower oven has no convection fan motors, the appliance manager is most likely the issue. The temperatures inside the upper oven possibly not recovering due to the main control or the thermistor or the bake element. Customer will look into buying a new oven"
Near Bakersfield, CA 93314
Andrew
Job Details: 01/17/2020
VENT HOOD WHIRLPOOL WVW75UC6DS2 Customer said that Unit was crooked and dripping oil down the back wall. Checked unit and installation of vent hood is incorrect. Unit is not level and slants to the left. It’s her vent hood will have to come down and be reinstalled and leveled properly informed customer that this is something that needs to be done by the insulation company in the manufacture of the home. This is a major installation issue not a minor one but unit is working properly
Near Lake Isabella, CA 93240
Jim
Job Details: 01/17/2020
WASHER GENERAL ELECTRIC HTWP1400F2WW "Replaced tub, motor, trans tube and seal."
Near Bakersfield, CA 93301
Jim
Job Details: 01/17/2020
DRYER WHIRLPOOL NGD4655EW2 Installed drive assembly kit. Unit tested ok
Near Oxnard, CA 93030
Joe
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW92HEFC0 Unit had a sock stuck in the drain pump which only took me a few seconds to lean machine back and pull out. Only charging service call.
Near Tracy, CA 95304
William
Job Details: 01/17/2020
WASHER WHIRLPOOL WET4027HW0 "F7E6, found run cap mounting broke off harness wire open, repaired wire harness, ordered cap for unit.; ordrng 1 W11158830 (capacitor)"
Near Los Angeles, CA 91342
Raymond
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD5600XW1 "Upon arrival unit had intermittent operation. Unit also does not have a spinning drum. Found seized rollers. Gas coils short cycling, and console and control with burn marks on the control. Needs console control, repair kit and coils.; rqstng P&A on 1 4392067 (dryer repair kit) and 1 WPW10269610 (console) and 1 WPW10317636 (cntrl-elec) and 1 WPW10328463 (coil-valve)"
Near San Bernardino, CA 92407
Rod
Job Details: 01/17/2020
ICEMAKER WHIRLPOOL WRX988SIBM01 Intermittent ice production Confirmed Ice door seals not sealing at ffd icemaker fascia ; ordrng 1 WPW10549589 (door-ice)
Near San Bernardino, CA 92405
Rod
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW5800BW0 Won’t agitate.....makes a lot of noise.Confirmed Noises gearcase............tubvoid at centerpost and leaked into gearcase oil and water slung over and saturated motor actuator belt and splutch assemblies requiring complete overhaul of machine. Breakage of some components will occur during overhaul process.; 1 W10324648 (tub-outer) and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt) and 1 WPW10215115 (washplate)
Near Delano, CA 93215
Chase
Job Details: 01/17/2020
WASHER MAYTAG MHW6630HC0 "Upon installing new valves, broke plastic part of dispenser to hose. Ordering part.; ordrng 1 W11316600 (DISPENSER)"
Near Santa Clarita, CA 91390
Michael
Job Details: 01/17/2020
RANGE KITCHENAID KEBS208DSS11 Removed lower oven door and replaced two hinges WP4455526 and lower oven light bulbs WP4452164Oven lights now work as designed and oven door closes as designed. Cx now wants upper oven lights ordered and replacedNeed to order two light bulbs ; ordrng 2 WP4452164 (LIGHT BULB)s
Near Santa Clarita, CA 91351
Michael
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Cx states unit makes ice but does not dispense the iceRemoved auger motor and found no power to motor. Removed lower cover found no damage to harness no voltage to 3 wire plug under door. Removed unit and checked P3 gray and blue wire when dispenser pad is pressed control board pulsates out various voltages. Faulty control board.Ordering main control board W11172798 and UI W11340158Return 1-24-20 12-3 requested; ordrng 1 W11172798 (CONTROL BOARD) and 1 W11340158 (USER INTERFACE)
Near Atwater, CA 95301
Kenneth
Job Details: 01/17/2020
WASHER MAYTAG MVWB835DW3 Found unit leaking water from tub seal. Ordering new gearcase. Rescheduled customer for 1-20-20; ordrng 1 W10811956 (Gearcase)
Near Stevinson, CA 95374
Kenneth
Job Details: 01/17/2020
OVEN WHIRLPOOL WEG750H0HV0 Found unit with F8E0 cooling fan error. Display is displaying like 2 displays. Ordering console. New control board to be ordered. Rescheduled customer for monday 1-20-20; ordrng 1 W11205353 (Control) and 1 W11339754 (Console)
Near Livingston, CA 95334
Kenneth
Job Details: 01/17/2020
DRYER MAYTAG MGDB765FW0 "Found unit not chiming. Tried to adjust audio level. Will not adjust. Speaker bad. Ordering fascia. Poor venting. Informed customer to shorten there venting and make sure theres no blockage going outside the house. Rescheduled customer for monday 1-20-20; ordrng 1 W11089306 (Fascia)"
Near Hughson, CA 95326
Cruz
Job Details: 01/17/2020
WASHER WHIRLPOOL NTW4516FW2 "Fixed for FTC- cx claims unit will not turn on, ck voltage at cntrl and found 120v, I then installed new part (cntrl elec) calibrated for wash performance and ran a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, cx ok repair."
Near Turlock, CA 95380
Cruz
Job Details: 01/17/2020
DRYER MAYTAG MEDC215EW0 "Fixed- installed new part (timer) tested unit in a high heat cycle it heated fine, runs quiet, timer is advancing through cycles, unit is working as designed."
Near Bakersfield, CA 93312
Jim
Job Details: 01/17/2020
DRYER WHIRLPOOL KEHS01PMT2 Open high limit thermostat.; ordrng 1 279973 (cutoff-tml)
Near Denair, CA 95316
Cruz
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 "Fixed- installed new part (adjuster) top rack is adjusting as designed, ran diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, unit is working as designed, cx ok repair."
Near Winton, CA 95388
Cruz
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "File # 7726884638 from wp trade team- cx claims unit is not cooling in both compartments, temp in FC in @ 42° found meats defrosted, found infestation, cx will call RAC for an exchange."
Near Monterey Park, CA 91754
Andy
Job Details: 01/17/2020
WASHER MAYTAG MHW6630HW0 Need dispenser ; ordrng 1 W11316600 (drawer)
Near Waterford, CA 95386
Cruz
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Fixed- installed all new parts (plastic sq, panel, cntrl elec) I then inspected the following doors, cooling, temps, leveling, ice & water dispenser, lights, fans, are working as designed, cx ok repair."
Near Waterford, CA 95386
Cruz
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW5000DW2 "Fixed- installed new part (latch) calibrated for wash performance, ran diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, unit is working as designed, cx ok repair. "
Near San Bernardino, CA 92410
Rod
Job Details: 01/17/2020
DRYER AMANA NGD4655EW1 No heatConfirmed Found thermal fuse shorted due to inferior connection at ignitor..........was not clipped in place and made intermittent contact.Corrected and as designed op returned.
Near San Bernardino, CA 92410
Rod
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW7300DW0 Dead machine. Lid locked unable to openOpened lid manually to access contents and m/s#Confirmed no diag led in control lid was locked. Inferior electrical can cause electronic malfuntions or complete failure of components.Andrew sr#7726921450. For documentation.
Near Los Angeles, CA 91331
Randy
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW8500DC3 Found washer not filling. Replaced with water valve Sent for pre I’d. After install ran test. Unit started to sound like valve was activated but didn’t fill. Made weird noises. Found unit cancelled and drained. Unit barely filled but lid did lock. Unit needs new control. ; ordrng 1 W11095627 (cntrl-elec) and 1 W11193817 (harns-wire)
Near Highland, CA 92346
Rod
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL GR2SHKXKB02 Icemaker leakingConfirmed Found ice mold flaking and peeling and fill tube had been installed too close to edge of fill cupAs designed op returned after replacing icemaker fro truck stock; used 1 4317943 (ICEMAKER) from stock
Near Redlands, CA 92374
Rod
Job Details: 01/17/2020
WASHER AMANA NTW4516FW3 Washer shuts down and drainsHot water not entering Confirmed Found water supply turned off and water temp setting on other than cold/tap selection.Instructed consumer of proper temp settings...........not addressed in operators guide as to what to expect.
Near Fontana, CA 92337
Kevin
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW4715EW0 "While breaking off agitator, the basket broke. Unit needs basket. I installed agitator so customer can attempt to use. Ordering basket. Allow 2 hours. ; rqstng P&A on 1 W10554251 (spin basket)"
Near Tulare, CA 93274
Chase
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW7300DW0 "F5E2, f5e3, F0e5, F2e1, multiple kid lock error codes, replaced lid lock. Calibrated. Tested unit, all ops now testing normal. Job complete."
Near Pinon Hills, CA 92372
Cesar
Job Details: 01/17/2020
MICROWAVE KITCHEN AID KMHC319ESS2 Replaced interlock for intermittent door issues found monitor switch wash not always making contact
Near Victorville, CA 92394
Cesar
Job Details: 01/17/2020
WASHER MAYTAG MVWC565FW1 Found codes for failed lid switch tested unit lid fails to lock lid switch does have power from control and all connections are good replaced failed lid switch all tested good ; used 1 W11307244 (LATCH) from stock
Near Santa Clarita, CA 91354
Michael
Job Details: 01/17/2020
MICROWAVE KITCHENAID KMHC319ESS5 Removed microwave from over range. Removed and replaced blower motor W10830695 and main control board W11413135Tested unit and fan now ops as designed. Reinstalled all parts and hung over range. Unit ops are as designed and Cx is happy job complete
Near Santa Clarita, CA 91350
Michael
Job Details: 01/17/2020
OVEN WHIRLPOOL WEG750H0HZ0 Removed and replaced stainless console W11339755Rebooted unit set date and time all cooking cycles now op as designed Cx is happy job complete
Near Santa Clarita, CA 91355
Michael
Job Details: 01/17/2020
DRYER MAYTAG MGDB765FW0 Cx states long dry times. Unit gets humid and muggy insideStarted timed dry and lint screen light is on. Went outside and found 0 airflow. Went inside garage and removed foil tape where flex tubing meets hard piping and found large mass of lint. Cleared obstruction and unit now flows and heats properly as designed. Job complete
Near Stevenson Ranch, CA 91381
Michael
Job Details: 01/17/2020
DRYER ELECTRIC WHIRLPOOL WFW96HEAU0 Cx states it is throwing a code not sure what else is wrong with it.F9E1- long drainF6E2- coms error UI to CCUF3E4-level or presence sensor errorFound bellow is off inner drum. Bellow back onto drum properlyCleared codes and ran auto service test and unit ops as designed u til c7 where unit did not drain. Pump is running but not draining. Removed front panel and found obstruction in drain pump. Cleared obstruction and ran auto test again passed all cycles as designed.Job complete
Near Santa Clarita, CA 91321
Michael
Job Details: 01/17/2020
WASHER MAYTAG MHW6630HW0 Cx doesn’t know what’s wrong just that every 3rd or 4th wash something will happen to make unit stop working.F8E1-water inlet valve failureF0E2- over sudsF0E5-off balFound bad cold water valve. Replaced cold water valve W11316256Rebooted unit and ran through auto service. Unit now fills properly and passes all cycles as designed job complete
Near Merced, CA 95348
Kenneth
Job Details: 01/17/2020
DRYER WHIRLPOOL WED85HEFC2 Customer concerned about noise. Ran a test cycle and found. No noises that were abnormal. But did find debris down in blower housing which could have been the source of noise. Took apart fryer and removed dryer vent duct housing and removed all debris in housing and put dryer back together. Tested. Unit working properly. If noise continues. Customer will call in and record noise.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Customer states freezer compartment frosted up and fresh food compartment not cooling enough. I checked the unit and I found iced up drain hole and thorn up fresh food compartment door gasket. I manually defrosted the drain hole. The fresh food compartment door is missing insulation foam, it need a new complete door.; schdld next appmnt for 1/17 FRI !"
Near Atwater, CA 95301
Kenneth
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW2 Installed hub and suspension. Tested unit. Unit is now working properly. Customer approves function at this.time.
Near Ojai, CA 93023
Aaron
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD9620HBK1 "Unit has a slow drip somewhere might be hose connected customer is going to replace the hose , water valve didn’t make it ordered parts ; ordrng 1 W11401018 (SEAL)"
Near Newman, CA 95360
Kenneth
Job Details: 01/17/2020
WASHER MAYTAG MVWC565FW1 "Found unit not cycling. Found unit with a faulty drain pump. 120 volts to pump not engaging. replaced drain pump with Pre-ID anf tested unit. Unit is now working properly. Customer approves function at this time. ; (created new UIS, deleted prior attachment to UisID 228626)"
Near Santa Clarita, CA 91354
Randy
Job Details: 01/17/2020
OVEN KITCHENAID KOSE500ESS04 "Chipped inside not even after couple uses. Found large chips, 3.5 in and 1inch chips at first I believed they would just send touch up paint but I Called techline, no service needs to be done. They will replace unit. Referred client to kitchen aid with file number. Job complete. Sr#7726917175."
Near Corcoran, CA 93212
Enrique
Job Details: 01/17/2020
WASHER MAYTAG MVWC565FW2 "Inspected Maytag washer . Customer concerns , unit not filling with water . In diagnostics found no error codes . Tested the washer on quick wash cycle . All functions tested normal . I informed the customer , new washers don’t fill all the way up . Needed instructions ."
Near Santa Clarita, CA 91390
Randy
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Removed and replaced ice maker unit now works as designed customer approved job completely
Near Los Angeles, CA 91342
Randy
Job Details: 01/17/2020
MICOWAVE WHIRLPOOL WMH54521JZ0 Removed and replaced 1 W10598693 (thrmst-fix) and 1 W10754514 (magnetron) and 1 W11222648 (diode) and 1 W11383756 (CONTROL) and 1 transformer. Tested now working job complete.
Near Visalia, CA 93277
Chase
Job Details: 01/17/2020
WASHER MAYTAG MVWC465HW2 "F9e1, found drain pump staying on and never turning off, faulty drain pump. Ordering part and scheduling for next available day. ; ordrng 1 W10919003 (DRAIN PUMP)"
Near Los Angeles, CA 91423
Randy
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Removed and replaced compressor and evap. Filled with 4.16 oz of refrigerant. No leaks. Unit held charged. Unit should cool and freeze in 24hours. Job complete.
Near Los Angeles, CA 91356
Randy
Job Details: 01/17/2020
OVEN KITCHENAID KODC304ESS00 Removed and replaced sensors and control. Tested unit now passed. No more error codes unit heats up as designed. Job complete.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 01/17/2020
WASHER MAYTAG MVWB835DW1 Customer states washer leaking (Into the tub) after each use. I checked the unit and I a leaking water valve. Ordered Water Valve Housing (W11172234) and rescheduled.; ordrng 1 W11172234 (housing)
Near Fresno, CA 93727
Timothy
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 When installing the fan I noted an incomplete frost pattern. There is only a .74 amp draw on the compressor. Unit needs a UV dryer for leak inspection. Unit may need a lock ring toolset for replacement of leaking parts but I will not know until the dye dryer is installed . Called WPTS( told that the amp draw might be due to a weak compressor as well. Ordering a compressor in case it is found that this is the case. (7726917935); 1 212643 (sealer-gum) and 1 WPW10143759 (dryer)
Near Moreno Valley, CA 92555
Kevin
Job Details: 01/17/2020
REFIRGERATOR WHIRLPOOL WRF954CIHZ00 "Unit cooled for 5 days after Freon was put into unit. When I arrived, no Freon was left in system. I called tech line. SR#7726917963 they said I should replace FC evaporator and they don’t think it is in the condenser. I removed and replaced FC evaporator. Charged with Freon and tested. All tests good."
Near Fresno, CA 93710
Jonathan
Job Details: 01/17/2020
DRYER WHIRLPOOL WHD3090GW0 Found no power coming out of control, customer declined repair
Near Fresno, CA 93720
Timothy
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD75HEFW Units is showing a 8-1 code. Unit needs a new valve assembly.; rqstng P&A on 1 W11127357 (housing)
Near Fresno, CA 93727
Jonathan
Job Details: 01/17/2020
OVEN WHIRLPOOL WOS51EC0HS01 Installed console tested working to spec
Near Atascadero, CA 93422
Tom
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Entered diagnostics, Thermistors good, Damper Door operational but not activating on command consistently, Water Dispense at Door not calling water, Pad tests okay. IM Harvest completes, calls for water, IM entered harvest cycle without jump in diagnostic mode. Ice Dispense not functional, Ice Door opens, does not activate Auger for ice dispense. Tech will return with water valve, multiple components not functioning correctly, order Control Board./Control Board - (W11043763)/NOTE - CUSTOMER REQUESTING FIRST CALL; ordrng 1 W11043763 (cntrl-elec)"
Near Fresno, CA 93737
Jonathan
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB04 This was already done unit is working to spec
Near Los Angeles, CA 91342
Raymond
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced connector and tested, unit functions as designed."
Near Yucaipa, CA 92399
Rod
Job Details: 01/17/2020
WASHER MAYTAG MVWC465HW2 Latch clicks off and on continuously does not st clicking unless unplugged Confirmed defective lid latch.........replaced from truck stock Recalibrated with no lks nor abnormal op ; used 1 W11307244 (LATCH) from stock
Near Los Angeles, CA 90272
Isidore
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Found freezer side led out lights flashing removed old led freezer module WPW10515057 and installed new led module. Test refrigerator operation ok at this time .
Near Yucaipa, CA 92399
Rod
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW8040DW4 Unable to find cause of noise although there were evident fault codes indicating a pressure system malfunction and an overload condition.Load in machine upon arrival was not overloading product so could have been from prior loads.Pressure switch fault corrected by ctightening loose pressure hose at control connector
Near Atascadero, CA 93422
Tom
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM00 "Visual inspection shows ice build up on FC floor, Drain Tube clogged, attempted to deice and clear, not clearing, order Drain Tube. Found Damper Door not fully closing, visual inspection shows no blockages, unable to fully close, order Damper Door and Thermistor./Damper Door - (W11216945)Drain Tube - (WPW10153550)Thermistor - (WPW10384183); ordrng 1 W11216945 (diffuser) and 1 WPW10153550 (extension) and 1 WPW10384183 (thermistor)"
Near Ojai, CA 93023
Aaron
Job Details: 01/17/2020
REFRIGERATOR MAYTAG MRT711SMFB00 "Checked the unit compressor valves are bad hot to the touch , not pumping high enough pressure, mrs declined at this time to repair unit"
Near Los Angeles, CA 91344
Raymond
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KSRS25FTWH01 Upon arrival cx states unit not making ice. Found ice maker module motor had shorted. For CX service tech had a spare module from a different ice maker that was defective for a separate reason and swapped the module of cx unit. Unit then filled mold. Informed cx that the ice motor had shorted during the harvest cycle due to the fact the optics were no longer faulty. Informed cx if Ice maker does not finish this next harvest cycle to call back and the iCe maker would need to be replaced. Ice maker 154.45.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD8620HW0 Customer states dryer displaying an F3E1 code (Open/Shorted Exhaust Thermistor). I Ohm out the exhaust thermistor (48k Ohms). Replaced Main Control (W11350216). Tested ok.
Near Ojai, CA 93023
Aaron
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced the main board and u I board tested unit operations normal at this time
Near Thousand Oaks, CA 91320
Aaron
Job Details: 01/17/2020
WASHER MAYTAG MHW6630HC0 "Door boot lip was ripped in the middle causing unit to leak when filling , replaced the boot , tested operations ok at this time"
Near Riverside, CA 92503
Kevin
Job Details: 01/17/2020
RANGE WHIRLPOOL WEG745H0FS Unit not igniting in left rear burner. I found ignitor broken on left rear orifice holder causing issue. Unit needs left rear orifice holder. Ordering part. ; ordrng 1 W10552127 (holder-orf)
Near Riverside, CA 92505
Kevin
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD5000DW1 "Unit making loud noise when in use. Also door seal is ripped and falling off. Removed and replaced rollers, belt and idler pulley with repair kit. Need to order door seal. ; ordrng 1 W10906683 (seal-door)"
Near Oxnard, CA 93036
Joe
Job Details: 01/17/2020
DRYER WHIRLPOOL WGD6620HC "Unit would not keep running due to a bad inlet thermister, after replacing inlet thermister unit began to function as designed."
Near Camarillo, CA 93010
Joe
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW560CHW0 Unit will not spin or preform any of the regular functions besides draining. Contacted techline and they informed me to replace the pressure switch. After replacing pressure switch unit began to function as designed. Job complete.
Near Agoura Hills, CA 91301
Joe
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL ED5FHAXSQ01 Ice maker glass Schultz has fallen off. Put chute back on unit. Unit is now functioning as designed. Job complete.
Near Tulare, CA 93274
Chase
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Unit deemed unrepairable SR#7726843616
Near Bakersfield, CA 93309
Patrick
Job Details: 01/17/2020
WASHER MAYTAG MVWB955FC3 Found the unit leaving stains on the clothes. Checked the unit out and found it to have the wash impeller. It can be changed for an actual agitator to improve clean ability ; rqstng P&A on 1 W10894638 (CAP) and 1 W11161960 (agitator)
Near Visalia, CA 93292
Chase
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Installed new parts. Tested unit. Unit now getting water from out of dispenser with no problems. All ops now testing normal. Job complete.
Near Paso Robles, CA 93446
Tom
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Visual inspection shows frost and ice build up on all of Evap Cover. Entered diagnostics, airflow restricted, Fan Operational. Defrost activated, no defrost function, bimetal shows closed. All other components functional, can not identify which component is not completing defrost circuit, order Heating Element and Evap Fan Blade./Heating Element - (WP12729123)Fan Blade - (WP67006337); ordrng 1 WP12729123 (heater) and 1 WP67006337 (blade- fan)"
Near McFarland, CA 93250
Chase
Job Details: 01/17/2020
WASHER MAYTAG MVWC565FW0 Installed new gearcase parts. Tested unit. All ops now testing normal. Job complete.
Near Atascadero, CA 93422
Tom
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 " Rescheduling customer on time availability"
Near Westlake Village, CA 91361
Joe
Job Details: 01/17/2020
WASHER MAYTAG MHW6630HC0 Replaced drawer unit is still leaking. Ordering water valves.; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Near Clovis, CA 93619
Timothy
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW8620HC1 Installed UI. Tested unit. Unit checks ok.
Near Fresno, CA 93720
Timothy
Job Details: 01/17/2020
STACKED UNIT WHIRLPOOL WET4024HWO Inspected unit and found the element was open. Relayed info to the site manager and showed them usage pictures.
Near Fresno, CA 93720
Timothy
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found the IM was not in the home state. IM did not pass the harvest test. Replaced IM and tested. Unit checks ok.
Near Fresno, CA 93720
Timothy
Job Details: 01/17/2020
DRYER WHIRLPOOL MED5630HC0 Checked for faults and ran a service cycle. Found the control was locked. No faults stored. Found the unit has a severe vent restriction. Found water inside of exhaust line. Informed customer of findings and recommended that they get the vent professionally cleaned. Unit heating well when disconnected from the wall vent.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 01/17/2020
WASHER WHIRLPOOL WET4027HW0 Customer stated that the unit is not draining the water. Found error code for motor fault. Cycle tested and found unit not agitating or spinning. Found capacitor is broken. Ordering capacitor in stock.; ordrng 1 W11158830 (capacitor)
Near Fresno, CA 93730
Timothy
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW8500DC5 Checked for faults and ran a service test. Unit showing a 0-3( over load) 7-9(locked rotor). The unit passed the service test without fault. Ran test 12 and 14 and switched back and forth to verify shifter operation . Called WPTS(7726923992) and explained the codes I saw and what I had done to test the unit. The feel usage is the reason for the failure since the rotor is not locked and the unit passes the tests I did. Told to go over loading with the customer.
Near Nuevo, CA 92567
Kevin
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW7000DW3 Unit not powering on. I removed console and found that main control has shorted and has damaged front fascia board. Unit needs both main control and front interface. Ordering parts. May need autho. ; rqstng P&A on 1 W11089548 (panel-cntl) and 1 W11182871 (cntrl-elec)
Near Fontana, CA 92335
Tyler
Job Details: 01/17/2020
WASHER MAYTAG MVWB765FW3 Customer stated that the unit is not using enough water and the clothes are getting tangled. Cycle tested unit and checked for error codes. All works good at this time. Instructed customer on how unit works and how to load clothes.
Near Barstow, CA 92311
Darren
Job Details: 01/17/2020
DRYER MAYTAG MEDX655DW1 "Replaced open high limit thermostat, checks out okay.; used 1 279816 (THERMAL CUT OFF HI) from stock"
Near Fontana, CA 92336
Tyler
Job Details: 01/17/2020
DRYER - GAS WHIRLPOOL WGD75HEFW0 Customer stated that the dryer is not heating or taking too long to dry the clothes. Cycle tested dryer and found heat cycle is working to specs. Changed settings you best work for customer.
Near Fontana, CA 92336
Tyler
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Customer stated that the lights in the fridge are flickering and the lights on the interface are not working. Removed and replaced led light in fridge. Removed and replaced user interface part number WPW10397956 invoice 10467081. Tested all works good at this time.; used 1 WPW10515058 (LIGHT) from stock
Near Simi Valley, CA 93063
Aaron
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked operations unit not cooling in the fresh food section , loud grinding noises I pulled deli drawer checked the evaporator found the unit iced over , unit is not defrosting, misdiagnosed by other company that’s not factory authorized to repair Kitchenaide products . Verified customer has food loss fresh food section is 48°F freezer section is 12°F maintaining but icecreams and stuff are going to not stay frozen until repaired, advised customer to defrost unit 3 days before it can be repaired, mrs declined to repair at this time"
Near Bakersfield, CA 93306
Dane
Job Details: 01/17/2020
WASHER MAYTAG LAV3600AWW "Upon arrival the agitator would just come on and off of the shaft of the transmission. Unit needs new agitator; ordrng 1 22001821 (agitator,auger)"
Near Santa Paula, CA 93060
Aaron
Job Details: 01/17/2020
OVEN WHIRLPOOL WFG525S0HW1 Replaced the igniter and found the big burner screw that holds it in place stripped how did a new screw with nut behind it tighten down so the unit is good ground it now unit is igniting correctly had this time operating normal
Near Bakersfield, CA 93308
Dane
Job Details: 01/17/2020
MICROWAVE OVEN KITCHEN AID KMBS104ESS02 I did not order all the parts I thought I did. Now I have; ordrng 1 423107570871 (spring) and 2 461968979591 (hinge-door)s and 1 W10839793 (nameplate)
Near Bakersfield, CA 93308
Dane
Job Details: 01/17/2020
WALL OVEN KITCHEN AID KEBS109BSS Upon arrival there was no display. Found us play dead because the fuse is blown. Unit needs new fuse; ordrng 1 WPW10545255 (fuse-thrml)
Near Los Angeles, CA 91364
Isidore
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW85HEFC1 Removed old damaged drain hose installed new drain hose test for leaks and operation ok at this time washer working as designed.