Raymond D.

whirlpool washer WTW8040DW2, Upon arrival customer complaint was unit would not wash with hot water or spin fast at the end of the cycle. Tested and found hot/cold reversed causing unit to spin at 500rpm. Swapped hoses and instructed on proper use and care of unit. Unit functions normal now.

Billy J.

JENN AIR REFRIGERATOR JSC23C9EEM00, apon arrival fresh food evaporator is completely frozen covering fan found out of range thermistor and bad fan do to ice build up instructed customer to defrost unit for return visit customer lost all food in refeigerator department ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) Removed and replaced thermistor and fan retested. unit works tested fine.

Albert P.

maytag washer MVWC425BW,1 apon arrival cx states sensing is not working and lid doesn’t shut I checked unit for error codes and had lid lock error removed and replaced lid lock retested job complete re calibrated and retested no error codes job complete; used 1 W10404050 (LATCH) from stock,

Cesar H.

WRF555SDFZ02 WHIRLPOOL REFRIGERATOR, Found failed ice maker motor has power but will not cycle. Replaced failed ice maker W10882923 and all tested good

Albert P.

MAYTAG WASHER MVWC565FW1, Unit will not lock checked unit and found failed door latch mechanism attempted to lock but able to. Also has a failed spring on strike replaced latch W10838613 and strike W10837741 tested good

Cesar H.

WHIRLPOOL REFRIGERATOR WRS325FDAM02, Ice maker failed has 117 volts will cycle but heater on ice maker does not come making it so cubes don’t come out of the mold. determined failed ice maker. Front control some keys do not function, LEDS do not come on main has 115volts door switches are good determined failed LED. Evap drain frozen over clogged cleared that checked good. Mechanisms on filter housing to remove and install filter has failed and now filter can’t be removed. Routed for parts to correct all failures on the unit ; replaced W10862461 (housing), 1 WPW10300022 (icemaker), 1 WPW10397958 (cntrl-elec), , 2 WPW10515057 (light)s, 1 WPW10515058 (light)

Albert P.

MAYTAG WASHER MVWX655DW1. Found shaft on gear case has play up and down causing cam gears to skip when bringing basket to a stop. Wash plate is stuck on gear case shaft and had to be broken off in order to remove gear case also gear case had to get punched out damaging hub. Replaced cam, hub, gear case, and wash plate unit tested good

Albert P.

KITCHENAID REFRIGERATOR WRV986FDEM01, no power to LED board from main control not recognizing doors are open switches tested good display also not showing doors are open ; ordrng 1 WPW10675033 (cntrl-elec) Replaced controls unit tested good

Cesar H.

FRIGIDAIRE REFRIGERATOR LFSS2612TE0, Cust stated unit is working great since last visit cancel service

Cesar H.

whirlpool refrigerator MFI2568AES, Complaint of noise found it’s a rattle inside the cabinet located in bottom right rear of the fridge about 6-9 inches down from control area this area is a none serviceable area problem is currently no affecting cooling

Cesar H.

whirlpool refrigerator WRS315SDHZ00, Customer instruct on cooling functions and temp settings unit tested good at this time

Albert P.

GD5RVAXVB00 whirlpool icemaker, Not dispensing ice. Found auger motor not running. Found loose connections Reinstall harness properly, Test dispenser and unit is dispensing water and cube and crushed ice

Danny G.

whirlpool dryer LGR8648LW0, No heat Found bad thermal fuse Provided estimate to client Service call 115.00 Labor 70.00 Parts 15.40 Tax 1.16 Total 201.56 Client agreed to get unit repaired Replaced and install thermal fuse Reinstall dryer Unit is now heating and cycling properly

Danny G.

whirlpool washer MAH4000AWW, Making loud noise Ran a spin cycle and found bad bearing Provided estimate to client. Service call 115.00 Labor 200.00 Parts 817.29 Tax 61.30 Total 1193.59 Client denied to get unit repaired

Danny G.

maytag dryer MHW5500FW0. Leaking water Found bad door bellow WPW10237499 Replaced and install bellow. Ran a self test cycle unit completed with no issues. No water leaks Advised client to clean washer once a month with afresh Unit is working properly.

Enrique R.

Inspected a KitchenAid Refrigerator WRV986FDEM01. Customer stated that RC ice maker making ice intermittently and FC accumulating ice around the gasket. Door not sealing from the top . Ordering; 1 W10407216 (gasket-fip) and 1 W11188383 (ICE MAKER )

Danny G.

kitchenaid oven KEBC208KSS0, Broken glass WP4449259 Removed door and replaced glass. Reinstalled door and unit is working properly.

Enrique R.

Inspected a Whirlpool Refrigerator WSF26C3EXW01. Customer stated that RC compartment is freezing food. Checked the thermistors and all components passed the test . Changed the RC temperature to 39 and freezer to 3 degrees . Also I need to replace the RC door gasket . Ordering; 1 WPW10247884 (gasket-fip)

Danny G.

whirlpool washer MHW5500FW1, Error code f9e1 Found unit not draining properly, Removed drain pump and found it clogged. Cleaned up drain pump housing Reinstalled pump. Ran a test cycle unit completed with no issues No water leaks. Unit is working properly

Albert P.

whirlpool refrigerator WRS325FDAM04, The unit ice maker is not making ice. The scraper is at the 11 o’clock position, bypassed cycling and it failed. Checked the water valve, not opening. Replacing Icemaker and valve; ordrng 1 WPW10179146 and 1 WPW10300022 Removed power replaced failed components. Assembled unit added power. Icemaker CYCLED AND FILLED, stopped in correct position all ops normal

James M.

Found Whirlpool Washer WTW7500GW0 making noises while agitating due to teeth on washplate slipping. Ordering new washplate. Also found buttons on display sometimes non responsive ordering new UI. Ordering; 1 W10834890 (washplate) and 1 W11038858 (CONSOLE)

Albert P.

kitchenaid refrigerator KRFF507ESS00. The unit freezer section is warm the air vents are ice locked. Frost buildup on the freezer rear panel. The unit needs freezer evap thermostat. Replacing evap assembly Removed power from unit. Installed new evap assembly. Completed assembly of unit. Powered. All ops normal. Unit cooling allow 12 hrs to stabilize freezer. ; Cllctd $153.21 CC Ref # 1167262406, Job Cmpltd,

Irvin F.

maytag dryer MEDC215EW1, Unit takes a long time to dry. No heat. Unit had a bad thermostat W10909685, replaced test passed. All ops normal.

Irvin F.

maytag washer MEDB835DW4, F4/E4- L2 VOLTAGE ERROR F2/E1-USR INTERFACE STUCK KEY. Customer states unit run less than 5 sec then shut off. CONFIRMED ISSUE power to the unit is correct, checked at terminal block. Cord installed correctly. Test for operation, stops almost soon as it starts. Power loss on heat relay need new control. ; ordrng 1 W11133021 (CONTROL BOARD), Replaced failed control. Completed assembly of unit. All ops normal

Ian B.

Tech found Whirlpool Dishwasher WDT730PAHV0 has 2 stored error codes ( FAe1 f6e2). Fan error and drain error. Unit also has excess of condensation after being ran. Unit has faulty control and shorted dry fan. Ordering; 1 W10195032 (deflector) and 1 W10469574 (vent) and 1 W10918994 (CONTROL)

Irvin F.

WHIRLPOOL DRYER WED8000DW1, Noise in operation , not normal. Started unit confirmed issue. unit has a bad idler pulley. Used dryer repair kit 4392067 replaced all components. Assembled unit tesed unit, works fine.

Ian B.

Tech found Whirlpool Refrigerator WRF767SDEM01 has an excess of frost in the fresh food evaporator. This is caused by one of multiple factors that are not reflecting in tests. Need to replace thermostat harness, fan support, and evaporator cover. Advised customer that unit will need to be fully defrosted before repair. Ordering; 1 W10501260 (cover-evap) and 1 W10799425 (harns-wire)

Irvin F.

WHIRLPOOL WASHER MVWB835DW3, Customer says the unit is not spinning clothes out properly. Says wet after cycle completes. Checked error codes found one code: F0/E4-spin limited by water temp. In components test found the water is reversed. THE SHUT OFF TO THE WATER VALVES DOES NOT OPERATE, HAD TO TURN WHOLE HOUSE WATER, TO SWITCH HOSES. CAUTION WHEN DEALING WITH WATER HERE. Powered the unit ran components test, passed. Calibration passed. All ops normal.

Ian B.

Found Whirlpool Range WFG515S0ES1 with two front burners that do not ignite within a safe ignition period. All conditions for good ignition are functioning, but unit does not ignite reliably. Has good spark, good gas pressure, and clear pilot channels. Need to replace front two large burner heads. Ordering; 2 W10515455 (burnr-head FRONT)

Albert P.

WHIRLPOOL REFRIGERATOR WRX988SIBM00, , Customer complaint is unit is not cooling. Found both evaporator are frozen over do to doors not being closed. Customer to defrost unit for at least 24 hours with doors open. All works good at this time.

Tyler F.

MAYTAG WASHER MVWX655DW0. , Customer complaint is unit will not start and is just running the drain pump. Found unit is in a suds lock from using too much soap. Calibrated and tested all works good at this time. Customer to start using less soap and clean unit.

Tyler F.

MAYTAG WASHER MVWC565FW0, Customer complaint is unit is making noise. Found error code had motor fault. Calibrated unit and tested. Customer had off balance load. All works good at this time.

Irvin F.

Found that Whirlpool Refrigerator WRS325FDAM04 ice maker is not making ice. The scraper is at the 11 o’clock position, bypassed cycling failed. Checked the water valve not opening. Replacing IM and valve; Ordering 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)

Tyler F.

maytag dishwasher MDB8959SFZ4, Customer complaint is unit is leaking from float switch. Ordering pieces of switch. ordrng 1 W10873429 (housing) and 1 WP8531323 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195038 (nut), Customer Removed and replaced float switch parts. Tested all works good at this time

Irvin F.

Discovered that Frigidaire Refrigerator FFHB2740PE lost power from source. When power came back on the interface was missing digits, inverter is out. Main control is not sending correct voltage to the compressor inverter. ; ordrng 1 5304508721 (MAIN CONTROL ) and 1 5304512686 (INVERTER)

Tyler F.

whirlpool refrigerator WRF532SMHB00, Customer complaint is ice maker is making ice slow. Found temperatures set too low and bag of ice in bin was keeping ice maker from cycling. Fixed and tested all works good at this time

Douglas P.

Discovered that Maytag Washer MVWC425BW0 was not finishing cycles put unit into spin test found gearcase to be grinding also found that the actuator is covered in grime and not reading basket speed properly need to replace actuator. Ordering; 1 W11035747 (gearcase) and 1 WPW10006355 (actuator)

Tyler F.

whirlpool refrigerator WRX735SDHZ00, Customer complaint is unit is freezing items in refrigerator top shelf. Found customer had cartons of egg whites blocking the diffuser in the refrigerator compartment. Instructed customer on how the venting system works in refer and that items placed in front of vent will freeze. All works good at this time. Advised customer to call customer service if unhappy with way the unit works

Tyler F.

whirlpool range WEG515SOFB0. Customer complaint is left front burner igniter doesn’t work. Found igniter is broken ordering orifice holder not in stock. . Found igniter is broken removed and replaced igniter and orifice a W11035644. Tested unit all works good at this time.

Douglas P.

Found that Maytag Refrigerator MSB27C2XAM00 was not cooling Compressor is running but not moving refrigerant compressor is bad I need to order parts; ordrng 1 W10160407 (compressor)

Tyler F.

MAYTAG WASHER MVWX655DW1, Customer complaint is unit will not spin sometimes. Found shifter fault. Ordering actuator W10913953 Removed and replaced actuator tested all works good at this time

Cruz B.

Found that Whirlpool Dishwasher WDF770SAFZ1 is not completing cycles, unit will stop at mid cycle. Customer has to reset unit at breakers for unit to work. Ordering part for unit. ; ordrng 1 W11108143 (cntrl-elec)

Tyler F.

WHIRLPOOL DRYER WGD7300DW3, Customer complaint is the unit is not drying clothes and hasn’t really since they bought it. Customer tried to clean vent but dryer is still short cycling. Customer needs to have the vent clean professionally because it goes under the foundation. All works good at this time.

Cruz B.

Found that KitchenAid Cooktop KIRS608BSS0 will not not preheat to 350° it will stay stuck on 290°. Ordering part bake element for unit.

George Y.

WHIRLPOOL REFRIGERATOR WRF767SDEM01. Found refrigerator freezer motor evaporator needs to be replaced, it is excessively loud . Installed new motor evaporator W11032800 testing ok, and checked out ok complete . No dents or dings cause by tech

George Y.

Amana Washer NTW4516FW1. Found washer checking out ok, it tested fine . Customer instruct. Possible drain overfilling, customer to have a plumber snake it if it over fills out of drain. No dents or dings cause by tech.

Cruz B.

Found that Whirlpool Refrigerator AFD2535DEB is not cooling inside both refrigerator and freezer compartments, Removed back freezer panel and found no frost pattern, pulled unit out and removed back panel and found compressor to be running, cold. Ordering; 1 12002500 (gear) and 1 WPB2150504 (drier)

Irvin F.

Found Jenn-Air Icemaker JIM158XYRS1 is making ice. Customer said one day ice was there, next day all ice is gone. The unit needs a bin thermistor. ; ordrng 1 WPW10511923 (thermistor)

Kenneth M.

Found Whirlpool Refrigerator WRT314TFDB00 missing parts. Found condensation and poor cooling. Ordering new evap motor. And new high flow air blade fan. Ordering; 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap),

Erick S.

Cycled and found Whirlpool Freezer WRX998SIBM00 not cooling due to frozen evap. Found unit with failed thermistor causing error. Unit will need thermistor and evap motor.; Ordering 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire)

Enrique R.

Inspected a Whirlpool Washer WTW8500DC0. Customerstated that the unit won’t stop the wash cycle. Diagnosed the unit . Found f6e2=communication error: UI cannot hear ACU . Need the central electric and UI . ; ordrng 1 W10812418 (cntrl-elec) and 1 W10861501 (console)

Enrique R.

Inspected Whirlpool Washer WFW8540FW1 . Control not responding .Diagnosed the unit , found miscommunication error between user interface and central electric . Incoming voltage to control 123 v . Control shuts off . Also the washer is leaking between door and the bellow; ordrng 1 W10903219 (panel-cntl) and 1 W11106747 (bellow) and 1 W11201290 (central electric)

James M.

Found Whirlpool Refrigerator WRF989SDAW with ice on both evaporator fans. Defrosted both fans and found freezer fan weak. Ordering new evap fan and motor for freezer. Also found thermistor cover and grill cover damaged by ice. Ordering both. ; Ordering 1 W10871842 (grill) and 1 WP67006337 (blade- fan) and 1 WPW10405166 (cover) and 1 WPW10514110 (motor evaporator)

James M.

James R.

Found in Maytag Washer MVWX500XW that gearcase was grinding. Hub is snapped and cam is stripped. Washplate won’t come off so it will have to be broken off to repair and valves aren’t opening all the way. Ordering 1 W11035747 (gearcase), 1 W10721967 (cam), 1 Wpw10553968 (washplate), 1 W10528947 (hub), 1 W11158805 (VALVES )

Cruz B.

Found that Frigidaire Range FGGF3030PFF bake cycle not turning on, found broil cycle working fine, ordering igniter for unit. ; ordrng 1 316489403 (ignitor,burner),

Skyler b.

Found that Whirlpool Washer MHW6000XW1 is not completing cycles, unit will get stuck on one cycle not advancing, looked for codes found none, customer stated that soap in dispenser is full but doesn’t dispense. Ordering parts; 1 W10427972 (cntrl-elec) and 1 WPW10289387 (valve)

Cruz B.

Cruz B.

Found that Whirlpool Refrigerator WRF555SDFZ05 is freezing veggies inside refrigerator compartment and that freezer compartment is iced up. Ordering parts 2 thermistors,1 motor evap ; ordering 2 W10316760 (thermistor)s and 1 WPW10276647 (motor-evap)

Ian B.

Tech found General Electric Dryer GTD75ECSLWS control powers on and counts down but drum does not turn. Checked all thermostats. Thermostats good. Motor is not receiving power from motor relay on control. Motor windings also giving erratic readings. Need motor and control for repair. Ordering 1 WE04X26818 (BOARD) and 1 WE17X23056 (MOTOR/ BLOWER)

Irvin F.

The Whirlpool Refrigerator WRX735SBM03 will not dispense ice. The side of the left door is concaved, switch not making contact. There is a shim kit for this issue, ordering. Bypassed door switch temp so the ice will dispense.

Irvin F.

Found Whirlpool Washer WTW8500DC1 -communication errorRan test 51 all components ran properly, except water valve. Cold solinoid is stuck closed. Cause of multiple symptoms. Needs replacement valve. The suspension is weak cause of imbalance. WFI1MFHAPL1-AUTHO FOR CALL; Ordering 1 W11130356 (suspension) and 1 W11165546 (VALVE)

Irvin F.

This Maytag Washer MVWB835DW3 is not getting water into the unit. Dry agitating. Checked errors found codes: F3/E2-INLET WATER TEMP FAULT, F2/E1-STUCK BUTTON. Cleared codes. Checked the valve in test mode hot and cold will not open. Checked ohms value, out of range. Need replacement valve. ; Ordering 1 W11165546 (VALVE)

Irvin F.

Douglas P.

Found Whirlpool Refrigerator WRF993FIFM00 not cooling properly. Needs updated evap cover thermistor relocation water filter housing and new updated board; Ordering 1 W10870599 (EVAP COVER) and 1 W11169503 (BOARD) and 1 w11165806 (FILTER HOUSING )

Douglas P.

Customer states Whirlpool Dryer Electric WTW4910XQ3 will not advance try to spin tub found tub won’t spin bearings are out on unit, unit needs new gear case; ordrng 1 W10721967 (drive pulley) and 1 W11035749 (gearcase)

Cruz B.

Whirlpool Dishwasher GU1200XTKB0 is not turning on, tested wall outlet and found 120AC, unit needs cnrtl elec and fuse. Have replaced motor pump, cntrl elec, water valve, soap dispenser, in past. Ordering 1 8193762 (thermal fuse) and 1 WP8564543 (cntrl-elec).

Cruz B.

Found Whirlpool Refrigerator WRX735SDHZ00 has stoped making ice. Only problem with unit. Unit, cooling,temps, water dispenser are all working fine at the moment. Ordering ice maker for unit. Ordering 1 Wpw10300024 (Icemaker)

Cruz B.

Found Whirlpool Refrigerator WRX735SDHZ00 panel UI be to deformed on right side, only problem with unit, cooling temps ice and water dispenser are working fine at the moment, ordering parts UI, separator for unit. Ordering 1 W11043015 (panel-ui) and 1 WPW10353552 (separator)

Cruz B.

Whirlpool Washer WFW95HEDW0 is displaying error codes f5e3 and F3E2 tech states sensor switch and latch, found pump running, customer has to disconnect power supply from unit. Ordering 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl),

George Y.

Found Maytag Washer MVWX655DW1 drain pump excessively loud not draining. checked for debree; ok. Replace drain pump. Orderng 1 W10876600 (drain pump)

George Y.

Found Whirlpool washer WFW95HEDW giving out error f-09. E01 long drain checked for degree and it's ok. Pressure hose is ok. Replace drain pump. Ordering 1 WPW10605427 (pump-water)

Kenneth M.

Found Maytag Washer leaving white soap spots still on the clothes at end of cycle. Found unit not filling with much water. Ordering new control board. Not reading pressures. Ordering 1 W10920541 (cntrl-elec)

Erick S.

Cycled Whirlpool Refrigerator WRX988SIBM01 and found unit not cooling due to frosted over evaporator in rc. Thermistor is failing and fan is no longer running causing poor cooling. Both will need to replaced. Customer approved to defrost unit. Ordering 1 W10633627 (motor-evap)

Enrique R.

Inspected a kitchen aid refrigerator . Customer saying not cooling correctly . I found the control leds blinking . All other components work normal . I need new central electric . ; ordrng 1 WPW10319823

James M.

James M.

Found Whirlpool dryer IGD4400VQ1 unable to heat. Replaced thermal cutoff and retested unit. Unit still unable to heat. Replaced coils and checked igniter. Found igniter element broken. Replaced igniter and tested unit. Unit not heating. Ordering flame sensor WP338906

Albert P.

MGDB835DW4 maytag dryer. Diagnosed unit with winding noise. Removed lint trap. Found socks in blower. Removed socks and unit is now working properly. Instructed Cx its best to use garment bags for smaller objects. ; Job Cmpltd

Albert P.

roper washer RTW4516FW2. 120 vac at control no indicator lite. Replaced control W11170318 and calibrated unit Tested ok. Job Cmpltd,

Albert P.

Kitchenaid refrigerator KRFF305ESS00 Unit has weak fan motor not directing air to top of fridge. Ordering new evap fan motor ordrng 1 W11024089 (motor-evap) Installed evap fan motor and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.

Albert P.

MVWB835DW2 maytag washer lf error code. Replaced listed part w11165546 and cleared three fault codes all related to fill valve Tested ok ; Job Cmpltd

Albert P.

GZ25FSRXYY2 Defrosted drain line that was blocked with ice. Defrosted evaporator and installed new drain tube; w10619951

Albert P.

changed agitator good to go

Cher .

Amana Range-Model # AGR6303MFS0. Customer complaint- all the glass is broken out of the door. Service performed- Broken door glass, Replaced and install new glass W10907141 (Glass) Reinstall door WPW10620754 (GLASS-DOOR) and door is opening and closing properly. Job completed.

Cher .

Maytag Washer-Model # MVWB725BW0. Customer complaint- the drain cycle is not working properly. Service performed- Found code F32, drain pump humming, ordered drain pump WPW10409079 (pump-water) removed and replaced it. Unit functions as designed job completed.

Patrick C.

Whirlpool Washer-Model# WTW4816FW1. Customer complaint- washer keeps draining. Service performed- Customer stated that the unit shut down and just drained out the water and lights wouldn’t come back on. Plugged in and it went into a drain. I canceled out and checked errors. Found a long or no fill error. Drain hose installed properly. Screens on the valve not plugged. Good water pressure. Has to be a control issue. Because the unit tested fine in diagnostics. Also stated when she set to auto sense on a normal cycle with a few things in it and it filled up to the top didn’t sense right removed and replaced the control W11124783 (CONTROL-ELEC). Service completed.

Aaron B.

Maytag Washer-Model # MVWB765FW0. Customer complaint- unit is ripping large holes in laundry. Laundry is getting trapped in agitator. Service performed- Upon arrival checked operations found the agitator had big gaps in it removed and replaced the agitator W11161960 (agitator) and re-tested unit it is working as designed. Service completed.

Chris M.

Jenn-air Cooktop-Model # JED4536WB01. Customer compliant- unit is not working. Service performed- Upon arrival customers issue was that her cooktop was not working properly. After talking to her I showed her how to properly use her cooktop. Everything is functioning fine I went through every individual burner with her. Showing her how to properly use cooktop and navigate through the different settings. Job completed.

Daniel L.

Kitchen aid Refrigerator- Model # WRV986FDEM00 Service Performed: Customer had issue with unit deli drawer not sealing correctly and building frost. Specialist ran diagnosis and found rails for drawer were of track. Specialist fixed rails and components are all working correctly.

Tyler F.

Whirlpool Washer- Model # WGD8500DC3 Service Performed: Customer had issue with unit having a burning smell. Specialist ran diagnosis and found dryer sheet was stuck to burner vent and could lead to a lint fire. Tested components and unit is working properly. Customer to monitor unit.

Tyler F.

Maytag Range- Model # MGT8775XS Service performed: Customer had issue with unit door not making contact with switch. Unit will not heat if door is not closed. Specialist fixed latch and instructed customer to make sure door is closed.

Cher .

Kitchen-aid Refrigerator-Model # KRFC302ESS00. Customer complaint- the left door is having problems closing. Service performed- Left door mullion came off removed and reattached and tested door operation and it checked good at time of service.

Cher .

Maytag Dishwasher-Model # MDB8959SFZ4. Customer complaint- water dripping from underneath the dishwasher. Service performed- Customer states unit isn’t even and leaks from corner of door. Found unit not level. Leveled unit and installed the inlet protector W10591547. Installed part and ran through wash cycle. Unit operates as intended. Service completed.

Cher .

Amana Dryer-Model # NGD4655EW2. Customer complaint- unit is not heating. Service performed- Upon arrival the unit was not heating. Found igniter not glowing. Removed and replaced igniter 279311 (IGNITOR KIT & BRACKE) and tested units. Unit functions normal now. Service completed.

Cher .

Maytag Freezer-Model # MFC2061KES. Customer complaint- there is frost/condensation in the freezer. Service performed- Building up frost inside freezer Found door seal not sealing properly And out of its bracket supported and reinstalled door. Door is now sealing and closing properly. Service completed.

Cher .

Ikea Freezer-Model # IRT134FDW00. Customer complaint- doors are not sealing. Service performed- Found gap on FC door gasket. Adjusted gasket applying heat for gasket to expand. Unit now sealing properly, removed icicles and moisture drops from FC. Unit now working as designed. Service completed.

Jesus C.

Whirlpool Refrigerator-Model # GI7FVCXXA01. Customer complaint- unit has condensation. Service performed- Customer states that unit has condensation and unit not cutting off. Checked unit and ran diagnostics. Tested all the components on unit and passed. Removed back cover and tested compressor. Recycle power and unit is working now. Temperature on fresh food section was set at 41 degrees f. Set temperature set 37 d. Also found the condenser coil full of lint. Cleaned out condenser and assembled unit. Unit works as designed. Service completed.

Patrick C.

Whirlpool Refrigerator-Model # WRX735SDBM. Customer complaint- the unit is not cooling. Service performed- Found the unit not cooling at all. The start device clicks but doesn’t turn compressor on. Checked out compressor and it was stalled. When device kicked on the compressor just hummed. Removed and replaced W10507884 (compressor). Service completed.

Raymond D.

Whirlpool Refrigerator-Model # WRF555SDFZ02. Customer complaint- unit not making any ice. Service performed- Upon arrival unit would not make ice. Tested and found ice maker not cycling. Removed and replaced icemaker W10882923 (icemaker). Service completed.

Raymond D.

Whirlpool Dryer- Model # WGD4800XQ1. Customer complaint- unit is not starting. Service performed- Upon arrival unit had damaged power cord installed new one W11222083 (Cord) and tested unit and found bad thermal fuse removed and replaced it WP3392519 (FUSE-THRML). Service completed.

Billy J.

Whirlpool Dryer-Model # WGD4815EW2. Customer complaint- unit smells like gas. Service performed- Upon arrival customer stated unit smells like gas tested unit and found no gas leak but burner needs to be replaced. Removed and replaced burner assembly W10823508 (BURNER-GAS). Service completed.

Billy J.

Kitchen-aid Dishwasher-Model # KUDS30IXBL1. Customer complaint- racks wheels and transport assembly needs replaced. Service performed- Upon arrival top rack was on counter all wheels broken off removed and replaced adjuster kit W10712394 (ADJUSTER). Service completed.

Billy J.

Jenn-air Oven- Model # JJW3830DP02. Customer complaint- erro F6 E0. Service performed- Upon arrival customer states unit only has issues when the WiFi is connected states the unit will randomly turn on and will display f6 e0 also stated they would have issue when unit is not on WiFi removed and replaced u.i and main control W11232121 (U.I). Service completed.

Billy J.

Whirlpool Refrigerator-Model # WRF535SMBM00. Customer complaint- ice build up in the freezer. Service performed- Upon arrival customer stated freezer is building up ice found unit had air leak on gasket applied heat gun and lowered legs so door closes properly job complete there is no longer an air leak. Service completed.

BRYAN D.

Whirlpool Refrigerator-Model # WRF993FIFM00. Customer complaint- door issue. Service performed- Installed door W10872957 (Door) and tested unit. Unit is now working properly. Service completed.

BRYAN D.

Whirlpool Washer-Model # WTW8500DC3. Customer complaint- unit is not draining. Service performed- Upon arrival. Found unit with low water. Checked error codes and ran diagnostics. Instructed customer on proper loading techniques and on proper soap usage. Service completed.

BRYAN D.

Whirlpool Washer-Model # WFW70HEBW1. Customer complaint- washer door locked and wont open. Service performed- Customer states unit is locked and when plugged in goes into automatic drain cycle. Removed front panel to check drain filter. Drain filter checked out good. Reinstalled front panel. Found unit was stuck in a soap lock out. Instructed customer on proper soap use. Service completed.

BRYAN D.

Kitchen-aid Refrigerator- Model # KBSD608EBS00. Customer complaint- lights are out. Service performed- Inspected unit found light not working. Inspected led control board is bad. Removed and replaced control W10830288 (cntrl-elec). Service completed.

Dane K.

Maytag Dryer-Model # MGDB765FW. Customer complaint- unit will turn off mid cycle. Service performed- Upon arrival the unit was not drying the clothes. Found gas coils misfiring. Removed and replaced coils and tested unit. Unit functions normal now.; used 1 279834 (2 COIL GAS VALVE SET). Service completed.

Dane K.

Whirlpool Refrigerator-Model # WRF555SDFZ. Customer complaint- not producing ice or water. Service performed- Upon arrival the customer compliant was no water from dispenser and no ice production. Called for water at dispenser and valve made it but got no water. Removed the clogged filter and installed filter bypass and tested water and cycled ice maker. Unit functioned normal with clogged filter removed and bypass installed. Service completed.

Dane K.

Whirlpool Refrigerator- Model # KRMF706EBS01. Customer complaint- freezer door is jamming up and doesn't close all the way. Service performed- Upon arrival the unit had frost forming in the freezer. Freezer door not sealing right. Brackets not closing, gasket and sealing and door warped, and unit needs fan kit. Removed and replaced W10625069 (bracket) and W10625070 (bracket) and W10815700 (dor-fip bl) and W10864519 (adapter) and W10909682 (nameplate). Unit functions as designed. Service completed.

Dane K.

Maytag Dryer-Model # MGDB835DW3. Customer complaint- unit will not start. Service performed- Upon arrival the unit was not starting found loose wire in door switch not letting voltage to motor. Secured wire connection at door switch and tested unit. Unit functions normal now. Service completed.

Dane K.

Whirlpool Washer-Model # MVWC565FW0. Customer complaint- the unit is not starting. Service performed- Upon arrival the drain pump would run as soon as unit was plugged in. Customer was using too much soap. Instructed customer on proper use and care of unit and calibrated and tested unit. Unit functions normal. Service completed.

Aaron B.

Whirlpool Washer-Model # WTW8240YW0. Customer complaint- unit is receiving F error codes. Service performed- Unit has an f 51 code , tested unit found the unit basket not sliding up and down on its own now causing unit to code out , removed and replaced bearing kit and basket. Service completed.

Jesus C.

Whirlpool Dryer-Model # WED9200SQ1. Customer complaint- receiving F error codes. Service performed- Customer states that unit is not working. Checked unit and ran diagnostics found error code F01 control failure. Try to reset breaker and unit is still displaying error code. So removed and replaced control WPW10174745 (cntrl-elec). Service completed.

Jessse C.

Whirlpool Refrigerator-Model # KBFS20EVMS0. Customer complaint- the unit leaks. Service performed- Customer states that unit is leaking. Checked unit and found the icemaker iced over. Removed icemaker and cleared out ice. Cleared out fill tube. Turned water on and water was slowing coming out from tube. The water valve is not closing. Removed and replaced the vavle W10420083 (valve). Service completed.

Jesus C.

Whirlpool Compactor-Model # MTUC7500AFM0. Customer complaint- door will not open. Service performed- Customer states that unit is not retracting. Checked unit and the ram was in the down position. The power pack was activated. Release or turned off the power pack and rack raised. Instruct customer of setting and usage. Unit is working as design. Service completed.

Jesus C.

Whirlpool Washer-Model # WTW5000DW1. Customer complaint- unit is filling up by itself after the cycle and it keeps locking. Service performed- Customer states that unit is leaking water and fill up the basket. Checked unit and ran diagnostics found one error code F5-E1. Tested completed. Customer states that after washing a load or two unit fills up on its own. Removed and replaced lid switch W11210459 (VALVE). Service completed.

Hector Z.

Maytag Washer-Model # MVWC565FW0. Customer complaint- unit is not draining. Service performed- Customer states that unit is not draining. Ran diagnostics and no error codes found but found a bad water pump removed and replaced W10876600 (PUMP-WATER). Service completed.

Hector Z.

Kitchen-aid Microwave-Model # KEMS377GWH0. Customer complaint- microwave has a weird electrical smell. Service performed- Customer complaint is that when they use the microwave there is a strong smell of electrical burn. Checked unit and found a shorted magnetron. Removed and replaced W10245183 (magnetron) and WPW10687786 (diode). Service completed.

Hector Z.

Whirlpool Washer-Model # WTW7300DW1. Customer complaint- not spinning and clothes are wet at the end of the cycle. Service performed- Checked unit and found clogged pump. Removed debris and unit functions as designed. Service completed.

Dane K.

Maytag Dryer-Model # MGDC215EW0. Customer complaint- unit is making a squealing noise during operation. Service performed- Upon arrival removed and replaced wheels do to bad pulley, retested and unit functions as designed no more loud scratching noise. Service completed.

Dane K.

Whirlpool Refrigerator-Model # WRS325SDHW00. Customer complaint- food freezing in refrigerator section. Service performed- Upon arrival the unit was freezing food in fresh food. Found the unit needs a new control and new thermostat, removed and replaced them W10384183 (thermistor) and W11023173 (CONTROL). Service completed.

Cher .

Maytag Dishwasher-Model # MDB4949SDZ0. Customer complaint- unit is not draining after cycle completes. Service performed- upon arrival specialist found bad drain pump he removed and replaced WPW10348269 (PUMP-DRAIN) tested unit and it functions as designed now. Service completed.

Cher .

Maytag Washer- Model # MVWC565FW0. Customer complaint- the power button is not working and it does not spin when in spin cycle either. Service performed- Upon arrival lid not latching, replaced lid lock W10838613 (LATCH) and ran calibration cycle unit functions as designed. Service completed.

Dane K.

Kitchen-aid Refrigerator- Model # KRSC503ESS00. Customer complaint- unit is not making any ice. Service performed- Upon arrival the unit was not making ice. Found ice maker thermostat busted off. Replaced ice maker W10873791 (ICEMAKER) and tested unit and it functions as normal now. Service completed.

Dane K.

Amana Dryer- Model # NGD4655EW. Customer complaint- noise during operations. Service performed- Upon arrival the unit was loud. Found rollers and pulleys warn out. Installed dryer repair kit and tested unit. Unit functions normal now; used 1 4392065 (DRYER REPAIR KIT). Service completed.

Dane K.

Amana Dryer-Model # NGD4655EW2. Customer complaint- dryer not working. Service performed- upon arrival tech found the unit has damage to it removed and replaced 279980 (box) and 4392065 (dryer repair kit) and W10899578 (drum) and W11117429 (chute) and W11178667 (BULKHEAD) and WP339956 (seal). Service completed.

Dane K.

Whirlpool Dishwasher- Model # WDT730PAHZ0. Customer complaint- F2E2 error codes pop up. Service performed- Upon arrival unit was giving an F2 error to fault code. Removed and replaced main control board W11131683 (Cntrl) because panel did not have electronics in it, it was nothing but a piece of plastic. Tested unit drain pump came on but nothing else. When touchpad shorted it took out main board. Removed and replaced touch pad W11028325 (TOUCH PAD). Service completed.

Cher .

Maytag Refrigerator-Model # MFI2569VEM2. Customer complaint- the ice dispenser is not working. Service performed- Upon arrival ice maker motor will not move when power is applied. Replaced ice maker W10882923 (Icemaker). Service completed.

Cher .

Kitchen-aid Refrigerator- Model # KFCP22EXMP1. Customer complaint- freezer frosting up. Service performed- upon arrival tech found drain tube frozen he removed and replaced drain tube kit W10619951 (TUBE-DRAIN). Service completed.

Michael M.

Kicthen-aid Microwave-Model # KMBS104ESS02. Customer complaint- while cooking the unit makes a rattling noise. Service performed- Upon arrival customer states microwave makes a rattling noise when unit is operating. Inspected and found left trim panel rattling against cabinet. Removed panel and found loose mounting hardware. Tightened mounting bracket and hardware. Added foam spacer behind panel to eliminate panel from rubbing and causing noise. Reinstalled panel and tightened hardware. Panel no longer wiggles and is tight. Powered unit on and rattle is not heard. Unit operates as intended. Service completed.

Danny G.

Whirlpool Dishwasher- Model # WDT780SAEM2. Customer complaint-F2 E2 error code popping up. Service performed- Upon arrival unit was showing error code f2 e1. Found bad display control. Removed and replaced new control and ui control W11178673 (CNTRL) and W11036550 (UI). Set unit into a test cycle unit completed with no issues. Unit is washing and working properly. Service completed.

Danny G.

Kitchen-aid Refrigerator- Model # WRV986FDEM01. Customer complaint- unit is not cooling in the fridge section. Service performed- Upon arrival fridge side is not cooling. Found evap cover full of frost. Used steam gun to defrost cover and evap and drain tube Reinstalled cover powered unit up it still didnt power on removed and replaced motor evap W11087438 (motor evap) and set unit to proper temp Advised client to allow 24hrs for unit to cool. Service completed.

Raymond D.

Whirlpool Washer- Model # WFW94HEAW. Customer complaint- there is water collecting in the seal of the washer. Service performed- Upon arrival bellow was not seated around tub properly causing water to back up in seal. Repaired seal and tested unit. Unit functions normal now. Service completed.

Raymond D.

Whirlpool Dishwasher- Model # KDFE304DSS0. Customer complaint- the dishwasher is not completing a full cycle. Service performed- Upon arrival customer complaint was unit getting stuck in wash cycle. unit had following codes.32668164 Inspected and found OWI sensor with 1.050ohms and out of range. Removed and replaced sensor WPW10705575 (sensor). Service completed.

Raymond D.

Jenn-air Refrigerator- Model # JFC2290REP00. Customer complaint- unit is not closing properly. Service performed- Upon arrival customer complaint was freezer looked like it had snowed. The was a door ajar issue, and went over loading of unit with customer. Instructed on proper use and care of unit. Service completed.

Raymond D.

Ikea Washer-Model # IUD8500BX1. Customer complaint- water dripping from underneath tub and its rusted. Service performed- Upon arrival found tub has hole so water leaks above sump seal near center of wire harness at right top. Removed and replaced WPW10681503 (tub-dishwr). Service completed.

Raymond D.

Whirlpool Refrigerator- Model # WRF767SDEM01. Customer complaint- unit is not cooling and the ice maker doesn't work. Service performed- Upon arrival RC was not cooling. Inspected and found no frost patter but did find test 39 with open RC Evap thermistor. Replaced fan harness W11033168 (harns wire) and optimized thermistor. Service completed.

Billy J.

Whirlpool Washer- Model # WTW4816FW2. Customer complaint- the water is not coming out cold. Service performed- , upon arrival customer states they get no cold water. found hot and cold water were in wrong position switched them and retested. Instructed customer on proper loading unit informed half the tub is full load. Service completed.

Billy J.

Whirlpool Washer-Model # WFW8640BW. Customer complaint- can hear water slushing around and has a hash odor coming from unit. Service performed- unit was clogged with hair and it started to build up mold. Found a small tear in bellow. Removed and replaced it WPW10340443 (BELLOW). Service completed.

Dane K.

Whirlpool Dishwasher- Model # WTD720PADM2. Customer complaint- unit is leaking underneath. Service performed- Upon arrival the unit was leaking. Ran unit and found water from valve and sump seal. Removed and replaced valve and sump and tested unit. W10872255 (VALVE) and W11124384 (Motor Wash). Service completed.

Billy J.

Kitchen-aid Dishwasher-Model # KDTE104ESS4. Customer complaint- unit is leaking. Service performed- upon arrival found tear in gasket so I removed and replaced gasket W10300924V (GASKET). Service completed.

Billy J.

Whirlpool Refrigerator-Model # KRFC704FBS00. Customer complaint- the water filter is stuck and the cap is broken. Service performed- Upron arrival filter housing was broken removed and replaced it W10906054 (Housing). Service completed.

BRYAN D.

Maytag Refrigerator- Model # MFD2560HES. Customer complaint- unit is not making ice. Service performed- Upon arrival customer stated unit was not making ice. Inspected ice maker found ice maker was not allowing water to flow into mold. Removed and replaced ice maker 4317943 (ICEMAKER ONLY). Service completed.

BRYAN D.

Whirlpool Dishwasher-Model # WDF520PADW7. Customer complaint- the door and dishes are very wet after cycle. Service performed- Upon arrival customer informed us of heating issues. Ran diagnostics. And found n error codes. Ran auto test and found heater powering on. Informed customer of lower wattage heater and importance of rinse aid and purging hot water to 120 degrees before starting dishwasher. Unit is working properly. Service completed.

BRYAN D.

Whirlpool Washer- Model # MHW8200FW. Customer complaint- unit has mold in dispenser. Service performed- Upon arrival customer complains about mold in dispenser. Explained to customer water will always remain in dispenser. Instructed customer to leave dispenser open and to dry to prevent molds. Service completed.

BRYAN D.

Kitchen-aid Refrigerator-Model # KSC23C8EYY02. Customer complaint- unit is not cooling at all. Service performed- Upon arrival customer stated unit not cooling properly in fridge and freezer. All fans were running at time compressor as well received 22 degrees in freezer and 45 degrees in fridge inspected freezer evaporator and only had a quarter frost pattern I suspect there is a leak in the system unit need drier and unit has low charge. Removed and replaced drier W10286069 (drier-uv). Service completed.

Dane K.

Whirlpool Refrigerator-Model # WRF555SDFZ05. Customer complaint- unit is making a popping or crackling sound. Service performed- Upon arrival the unit was making a popping sound as the compressor was running. The sound was the refrigerant popping as it expanded. Showed customer use and care guide where it says this is normal. Instructed customer on use and care of unit. Service completed.

Aaron B.

Whirlpool Refrigerator- Model # WRT138FZDW00. Customer complaint- unit is not cooling. Service performed- Upon arrival checked out unit plugged in the compressor was locked up and just hummed. Removed and replaced W10843121 (drier-tube) and WPW10507886 (compressor). Service completed.

Aaron B.

Kitchen-aid Microwave-Model # KMHS120EBL2. Customer complaint- lights aren't working. Service performed- Unit interior light not working checked bulb okay. Removed and replaced the door switches W10269458 (SWITCH), W10269460 (SWITCH) and W10727360 (MICROSWITCH) unit light started working. Service completed.

Aaron B.

Whirlpool Refrigerator-Model # WRS588FIHV00. Customer complaint- pressed button to get ice and the fridge shut off. Service performed- Upon arrival checked operations the evaporator fan motor intermittently works in the networks called evaporator cover check the fan motor and wiring no connections needs new evaporator fan motor and main board and harness assembly’s to correct the issue Removed and replaced W11036566 (motor-evap) and W11089236 (cntrl-elec) and W11170613 (EVAP HARNESS). Service completed.

Aaron B.

Whirlpool Refrigerator-Model # WRF540CWHZ00. Customer complaint- unit has condensation in freezer section. Service performed- Upon arrival checked operations found that the unit is opening and closing correctly customer stuffed the freezer and caused the door did not shut all the way which caused some ice buildup on the right-hand side in the center. Instructed customer on proper loading items. Service completed.

Aaron B.

Kitchen-aid Refrigerator-Model # KBFS20ECMS00. Customer complaint- Gasket is falling apart. Service performed- Upon arrival removed and replaced the fresh food door gaskets left and right side the magnets were falling out of both sides of the door gaskets replaced both 2 W10571956 (GASKET-FIP) and straighten them out with a heat gun. Service completed.

Jesus C.

Whirlpool Washer-Model # WFW92HEFC. Customer complaint- a ring looking part came off unit. Service performed- Upon arrival customer states that unit is leaking water. Checked unit and found a small hose on the bellows causing water to leak. Removed and replaced bellow W11173364 (Bellow). Service completed.

Jesus C.

Maytag Washer-Model # MVWB765FW1. Customer complaint- unit is not starting. Service performed- Upon arrival customer states that unit is not powering on the power button would press but didn’t turn till diagnostics was entered. Unit gave error code and then completed test. Documented with manufacture. Service completed.

Jesus C.

Whirlpool Dishwasher- Model # KDTE104DSS1. Customer complaint- dishwasher doesn't drain. Service performed- Upon arrival customer states that unit is not draining. Checked unit and found the drain pump not working. Removed pump and cleared it. Ran diagnostics and it passed. Service completed.

Jesus C.

Maytag Washer-Model # MVWB765FW1. Customer complaint- clothes aren't getting cleaned. Service performed- Upon arrival customer states that unit is not cleaning clothes. Checked unit and ran diagnostics. No errors found on unit. Found the hot water not installed on unit. Customer instruct on proper usage. Service completed.

Jesus C.

Maytag Washer- Model # MVWB835DW1. Customer complaint- F0 E3 error code. Service performed- Upon arrival customer states that unit is not working properly and making a grinding noise. Checked unit and ran diagnostics no error codes found and could not duplicate noise. Documented with whirlpool. Service completed.

Hector Z.

Jenn-air Refrigerator- Model # JFC2290REM00. Customer complaint- gasket is torn. Service performed- Found torn up right hand side fresh food door gasket removed and replaced it W10443241 (GASKET-FIP). Service completed.

Michael M.

Whirlpool Refrigerator-Model # WRS325SDHZ00. Customer complaint- ice maker isn't producing ice. Service performed- Upon arrival customer states no ice from dispenser. Used a cup and water flows from dispenser. Tried ice dispenser and can hear/see. Huge door open and auger motor engage. Open freezer door and find large solid ice obstruction on top of door chute. Removed ice obstruction and still not working so I removed and replaced icemaker WPW10300022 (ICEMAKER) and unit now dispenses both cube and crushed ice. Service completed.

Michael M.

Whirlpool Washer-Model # MVWC565FW1. Customer complaint- clothes aren't getting cleaned. Service performed- Upon arrival customer thinks the unit does not fill with enough water to wash clothes properly. Ran unit diagnostics with no fault codes stored .Ran unit through auto service test and preformed with no issues, tested cold and hot water valves manually. All cycles check out unit is working as intended. Service completed.

Michael M.

Kitchen-aid Refrigerator-Model #KRMF706EBS00. Customer complaint- the freezer left side rail broke. Service performed- Upon arrival customer states drawer is not pulling out easy and build up of ice on the rails. Inspected freezer and found over full with frozen food. Freezer drawer gets caught pulling out due to excessive ice build up on rails. Removed food and front door. Used steamer to remove excessive ice build up from unit. Removed all drawers and cleared all rails. Installed all freezer parts and all drawers operate smoothly. Service completed.

Tyler F.

Maytag Dryer- Model # MGDC215EW2 Service Performed: Customer had issue with unit dryer not spinning during heating cycle. Specialist ran diagnosis and found unit not heating. Cycle tested and all components are working correctly. Instructed customer that unit is working.

Randy C.

whirlpool washer model #KRMF706ESS01 complaint not making ice. Diagnosis- Inspected a whirlpool refrigerator . Customer complaining , ice maker not making ice E2 error code = motor lost position . and leaking between ice box and adapter .; ordering 1 W10917790 (icemaker) and 1 W11126056 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket). Replaced the ice maker , adapter , and gaskets . All functions checked good

Randy C.

whirlpool washer model #WTW8700EC0 complaint-keeps shutting down. diagnosis- Found no error codes . The washer is connected to a GFI outlet . There is nothing wrong with the washer . The customer needed instructions . No leak job complete.

Randy C.

maytag dryer model # MGDC215EW2 complaint- White clothes is coming out yellow. Inspected a Maytag dryer . Customer complaining , the clothes coming out with burning spots at the end of cycle , and very noisy .; ordering 1 279980 (box) and 1 4392067 (dryer repair kit) and 1 WP3387134 (thrmst-fix). Replaced the dryer repair kit , box and thermal fix . All functions checked good . Now the dryer works as designed

Randy C.

Randy C.

amana dryer model # NGD4655EW2 complaint. making extremely loud noise.Cycled unit and could hear noise complaint. Accessed unit and found bad rear roller causing noise. Replaced roller. Retested unit and unit no longer makes noise, job complete. used 1 4392065 (DRYER REPAIR KIT)

Randy C.

maytag washer model # MVWB855DC2. Complaint- not working properly. , Cycled unit through tests cycle and did find unit with off balance error. Suspension, rotor and motor tested good.Found service pointer to raise feet to prevent motor fault. Raised and secured feet. Relieved unit and secured wash plate. Re calibrated main board. Retested unit and it passed all tests with no errors

Randy C.

Maytag washer model # MVWC565FW1 Complaint- rinse cycle not working. Diagnosis- Re calibrated unit, checked for codes, no codes found. Ran self diagnostics, ran fill & drain functions, all tested ok, instructed cx to use deepwater wash option for better rinsing & less soap per load

Danny G.

Kitchen-aid Refrigerator- Model # KSC24C8EYW00. Customer complaint- door leveling issue. Service performed- Upon arrival doors are not level. Found bottom hinge adjustable screws not adjusting up it is stripped and cam making popping noise so I removed and replaced hinge W10500000 (hinge-door).

Danny G.

Whirlpool Washer- Model # WFW95HEDW0. Customer complaint- having door issues. Service performed- Upon arrival I found door is not locking. Found faulty door latch removed and replaced door lock WPW10443885 (LATCH). Ran a self test cycle and unit completed with no issues, no water leaks unit is working properly. Service completed.

Danny G.

Maytag Washer- Model # MVWC555DW1. Customer complaint- unit is leaking on the floor. Service performed- Upon arrival unit is leaking water. Found loose connections at water valves. Used plumbers tube on valves reinstalled hoses. No water leaks. Advised client to have drain cleared Unit is working properly. Service completed.

Danny G.

Whirlpool Range- Model # WVW51UC0FS1. Customer complaint- fans are not working and unit makes a loud screeching noise. Service performed- upon arrival I found blower is making loud noise an also found sheet metal stuck inside the blower. Removed sheet metal and reinstall blower motor. Unit is working and normal operation noise. Service completed.

Raymond D.

Amana Washer-Model # NTW4516FW1. Customer complaint- unit is not spinning and at the end of the cycle the clothes are still wet. Service performed- On arrival customer complaint was unit would bang during cycle and would not complete a cycle. Found off balance load code. Instructed customer on proper use and care of unit. Unit functions as designed at time of service. Service completed.

BRYAN D.

Whirlpool Refrigerator-Model # WRF993FIFM00. Customer complaint- unit is making a noise and its not cooling. Service performed- Specialist found unit not cooling due to frosted over Evaps. Both fridge and freezer. Per tech line remove and replace control and evap cover CONTROL (W11169503) and 1 W10889841 (cover-evap). Service completed.

Cher .

Whirlpool Refrigerator-Model # WRF767SDEM01. Customer complaint- bottom part of freezer is making a noise. Service performed- Specialist removed excess ice from freezer evaporator and replaced the motor W11032800 (Motor). Service completed.

Cher .

Kitchen-aid Dishwasher-Model # KDTE334GPS0. Customer complaint- unit is not working at all. Service performed- Specialist found L-1 wire nut not properly connected to line cord. Reinstalled connection and tested. Unit has not jet dry and suggested to customer to use finish tablets. Unit tested ok after proper line cord connection. Service completed.

Cher .

Maytag Washer-Model # MVWB765FW1. Customer complaint- washer making loud grinding noise. Service performed- specialist found bad gearcase removed and replaced it. W10811956 (GEARCASE. Service completed.

Randy C.

Kitchen- Aid Dishwasher- Model # KDTM354DSS4 Service Performed: Customer had issue with unit detergent dispenser lid not opening. Specialist ran diagnosis and found dispenser lid not opening and closing properly, removed outer door panel and old dispenser. Installed new detergent dispenser, test for leaks and dishwasher operation, ok at this time-W10861000 (DISPENSER) was removed and replaced.

Randy C.

Maytag Washer- Model # MVWB765FW1 Service Performed: Customer had issue with unit not washing properly and not filling with water. Specialist ran diagnosis and found water temperature codes. temp sensor reads 5 ohms far out of range routed for valve-1 W11165546 (VALVE ), removed and replaced. Job done.

Randy C.

Maytag washer model # MVWX655DW0. complaint-spin cycle not working properly. Diagnosis-Inspected and tested unit. Found unit not spinning properly during diagnostic test mode, I then removed wash plate and hub and found hub to be worn out, replaced old hub with new. tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked checked for codes found none as well no leaks, unit working as designed

Randy C.

Maytag refrigerator model #MFI2570FEB00 complaint-Spindal is not turning to push ice out and door not closing properly. Ice bin is cracked and IM not cycling properly. It was freezing up. Unit needs bin and Ice maker. Removed and replaced ice bin unit still not functioning properly found door to have a dent in line and not allowing switch to contact properly to allow icemaker work need to order door try to install spacer space there was not enough; ordering 1 W10862411 (dor-fip). Remove and replace door unit working properly; Job Completed

Daniel L.

Whirlpool Washer- Model # WTW5000DW Service Performed: Customer had issue with unit not draining water. Specialist ran diagnosis and found loose pulley causing issue. Tightened pulley. Calibrated unit. All tests good. Also found codes for detergent. I informed customer on detergent use. ; Job Cmpltd,

Daniel L.

Whirlpool Washer- Model # WTW5000DW1 Service Performed: Customer had issue with unit not starting cycle. Specialist ran diagnosis and found loose washplate and lid lock not making connection causing performance issues. removed and repalced lid lock, Tightened washplate. Tested unit and calibrated unit. All tests good. ; Job Cmpltd,

Randy C.

Amana washer model # NTW4516FW1 complaint not spinning clothes at the end of cycle. Diagnosis-Unit had lid lock codes. Removed and replaced lid lock. Calibrated unit unit is working properly

Daniel L.

Whirlpool Refrigerator- Model # WRF555SDFZ02 Service Performed: Customer had issue with unit ice maker not producing ice. Specialist ran diagnosis and found Removed a replaced the ice maker. Found water pressure a little high, closed valve a little at wall to adjust water pressure. Cycled ice maker. Ice maker cycled good. Tested temps. Temps test good. ; Job Cmpltd

Randy C.

kitchenaid refrigerator model # complaint- Gas burner is not working properly. diagnosis-Found LR valve to be closing all the way on low not allowing gas to flow. Removed and replaced valve. Unit working properly ; Job Completed

Daniel L.

Whirlpool Refrigerator- Model # WRF555SDFZ00 Service Performed: Customer had issue with unit getting frost in freezer. Specialist ran diagnosis and found right side track was off track and not allowing customer to shut freezer door straight. Tech adjsuted track and buckets. Defrosted tracks. All tests good. ;

Randy C.

kitchenaid refrigerator model #WDTA50SAHZ0 complaint-will not run diagnosis- Found cord on unit to have a short in it. Informed cx they need to replace cord. Referred back to installation manual on how to install.

Daniel L.

Whirlpool Washer- Model # WTW7300DW1 Service Performed: Customer had issue with unit making a loud noise when cycle starts. Specialist ran diagnosis and found loose washplate. I tightened loose washplate. Tested unit. All tests good. Gave customer tips on loading and detergent

Randy C.

kitchenaid refrigerator model #WRX986SIHV00 complaint- frosting over in freezer diagnosis-, Found freezer door gasket not sealing properly. Heated gasket and reformed to get a good seal. Freezer doors is properly; Job Completed

Randy C.

Kitchenaid refrigerator model # KRMF706ESS01 complaint- Refrig door alarm will not shut off diagnosis- Found switch & switch plug foamed/glued into units liner, Unable to properly remove & replace right door switch, without removing foam insulation in liner of unit. Unable to repair without damaging liner area. Job complete

Daniel L.

Kitchen-aid refrigerator- Model # KRFC704FSS00 Service Performed: Customer had issue with unit leaking. Specialist ran diagnosis and found water filter housing is leaking and has a lot of condensation through out fridge. Customer to return unit since it is brand new.

Randy C.

maytag dryer model #MEDX655DW1 complaint-not starting diagnosis- found bad thermal fuse and cut off. replaced both thermal fuse and thermal cut off; 279816 (thermal cut off hi) and 2 WP3392519 (fuse-thrml)

Daniel L.

Whirlpool Refrigerator- Model # KBRC36FTS04 Service Performed: Customer had issue with unit not making any ice . Specialist ran diagnosis and found ice maker switch was off, and has a piece of ice blocking ice bin from going all the way in., test ice maker ok, ejected 1 cycle of ice while here

Randy C.

whirlpool washer model #WTW8200YW0 complaint- not working. diagnosis-, Found loud bearings in spin cycle, Replaced bearing with bearing kit, ran spin tested ok

Daniel L.

Whirlpool Washer- Model # WTW4850XQ1 Service Performed: Customer had issue with unit making a a loud squealing noise. Specialist ran diagnosis and found. Specialist ran diagnosis and found unit making a loud noise during spin cycle and having an error code. Found belt slipping causing noise and bad actuator causing basket speed sensor faults. Removed and replaced belt and actuator. Tested unit. All tests good. ; used 1 WPW10006355 (ACUATOR-SHIFT), and 1 WPW10006384 (BELT) from stock

Daniel L.

Whirlpool Refrigerator- Model WRS331FDDW01 Service Performed: Customer had issue with unit making a loud noise and ice maker bracket broke off. Specialist ran diagnosis and found no water hooked to unit and is calling for water which makes a sound. I secured ice maker to side wall and instructed customer to leave ice maker turned off to avoid noise. All tests good. ; Job Cmpltd,