Near Bass Lake, CA 93604
Kenneth
Job Details: 02/06/2020
MICROWAVE KITCHENAID KOCE500ESS09 Found ground wire for inverter not tight. Causing issues with inverter. Inverter burnt around ground connector. Replaced inverter board and secured ground connector. Tested. Unit is now working properly. Customer approves function at this time. Bill double labor for oven pull
Near Covina, CA 91724
Stephen
Job Details: 02/06/2020
DOUBLE WALL OVEN KITCHENAID KODE507EBS04 "Replaced upper convection motor. Wrong control panel sent. Reorder control panel.( panel sent was for 30” oven, was too high. ; ordrng 1 W10916763 (CONTROL PANEL )"
Near Santa Maria, CA 93454
James
Job Details: 02/06/2020
WASHER MAYTAG MVWB865GW0 Replaced agitator and unit is working as intended at this time.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 02/06/2020
MICROWAVE WHIRLPOOL WOC54EC7HB03 Customer states display not accepting commands. Upon arrival the User Interface Display was completely frozen up. I removed power from the unit and reconnected again resetting the controls and allowing me to set the unit in diagnostic and there was a F4E1 code ( Microwave cavity temperature sensor error) I deleted the code and I tested multiple times not been able to duplicate the code. I contacted the Tech (SR#7727066223) and he recommended to for the next time to check the Humidity sensor at the connector P22 in the Microwave Appliance Manager. Tested ok.
Near Tehachapi, CA 93561
Patrick
Job Details: 02/06/2020
MICROWAVE MAYTAG MMV1174FZ2 Customer states the units fan speed changes on its own. Checked operations and it seemed to work. Cycled power to the microwave. Tested unit. All ops checked good.
Near Santa Maria, CA 93455
George
Job Details: 02/06/2020
DRYER WHIRLPOOL WGD4616FW Installed part tested check out ok complete. No dents or dings cause by tech.
Near Glendora, CA 91741
Stephen
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW8500DC2 "Replaced gear case assembly. ( rotor was hard to remove ). Ran diagnostics. Had f7e5, f0e5 error codes. Cleared error codes. Ran load size calibration. Fills, agitates, drains, rinses, dispenses, & spins properly. Complete."
Near Pasadena, CA 91103
Francisco
Job Details: 02/06/2020
WASHER WHIRLPOOL WFW7590FW0 "Checked unit found error codes f5 e1 f5 e2, door lock stuck in the lock position. Removed and replaced door lock, tested ops unit now working as designed."
Near Bakersfield, CA 93307
Patrick
Job Details: 02/06/2020
DRYER WHIRLPOOL WGD49STBW2 Parts weren’t ordered ; ordrng 1 WP8066056 (hinge-door) and 1 WPW10569603 (switch-dor)
Near Altadena, CA 91001
Francisco
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Checked unit found fc at 5 degrees and ffc at 36 degrees. Used thermocouple and meter. No abnormal noise at this point. Adjusted fc settings inspected fan blade in fc found no frost build up. Advised cx not to block vents on fc cover. Sr#7727062830 Bruce
Near San Gabriel, CA 91775
Francisco
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Checked unit found bad JG fitting. Removed and replaced JG fitting unit now checks ok no leaks.
Near Bakersfield, CA 93311
Jim
Job Details: 02/06/2020
REFRIGERATOR KITCHEN AID KRFF507ESS01 Installed compressor and fresh food evaporator. Recharged system . All test ok
Near Los Angeles, CA 91356
Danny
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is freezing food and control not responding properly Replaced control panel and diffuser Reinstall unit and set unit to proper temp Advised client to allow 24hrs for unit to reach proper temp temp
Near Los Angeles, CA 91311
Danny
Job Details: 02/06/2020
RANGE WHIRLPOOL WFG320M0BS3 Oven is not working and burners are not igniting Found loose neutral wire Connector at power cord Correct harness Reinstall unit and test oven and unit is working properly All burners are igniting properly
Near Upland, CA 91786
Tyler
Job Details: 02/06/2020
DRYER AMANA NGD4655EW Customer stated dryer is making a thumping noise. Found debris in drum seal. Removed and tested all works good at this time.
Near Bakersfield, CA 93307
Patrick
Job Details: 02/06/2020
RESIDENTIAL REFR WHIRLPOOL WRS325SDHZ01 Removed and rpwalced compressor vacuumed and tested unit. All ops checked good ; used 1 CD8404 () from stock
Near Coarsegold, CA 93614
Kenneth
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Called techline and was informed that unit is having sealed system issues. Techline is informing me to install dye drier. Problem occured after installing new evap fan and harness in fresh food area. Will need to call about coverage of sealed system. SR#7727065339 - andrew ; ordrng 1 W10832994 (Compressor) and 1 W11116006 (Evap) and 1 W11036448 (Solenoid) and 1 W10874835 (Valve)
Near Bakersfield, CA 93305
Patrick
Job Details: 02/06/2020
WASHER AMANA NTW4516FW3 Cove was deformed rubbing pully. Needs to have a section removed from it. Removed and t3sted unit. All ops Check3d good
Near Bakersfield, CA 93306
Patrick
Job Details: 02/06/2020
WASHER MAYTAG MHW8200FC0 Removed and replaced switch and control. Test3d unit. All ops cheeked good
Near Los Angeles, CA 90049
Isidore
Job Details: 02/06/2020
DRYER MAYTAG MGD8630HC0 Removed top and front panel found rollers damaged and idler pulley removed all rollers and pulley installed new dryer repair kit 4392067 and removed sensor and control board. Installed new sensor and control board per ser pointer W11395626A . Reinstalled panel test dryer operation working at this time ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Moorpark, CA 93021
Aaron
Job Details: 02/06/2020
WASHER MAYTAG MVWB865GW0 Checked the unit the lid is cracked left hinge side and the latch asm is defective and not locking ordered parts ; ordrng 1 W11259006 (lid)
Near Clovis, CA 93611
Jonathan
Job Details: 02/06/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 Installed main control tested working to spec
Near Visalia, CA 93292
Chase
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 E2 error code on icemaker indicating motor out of position. Ordering part for repair. Scheduling for Tuesday per cx.; ordrng 1 W11294907 (ICEMAKER)
Near Oakdale, CA 95361
Lance
Job Details: 02/06/2020
COOKTOP WHIRLPOOL WEE750H0HZ1 Fixed-replaced faulty control panel. Calibrated and tested ok. Oven is now fully operational and heating ok. Unit now working as designed
Near Madera, CA 93637
Kenneth
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW5000DW2 Found unit not latching unit. Unit with faulty latch. Replaced latch with trk stk and tested unit. Unit is now working properly. Customer approves function at this time. ; used 1 W11307244 () from stock
Near Claremont, CA 91711
Tyler
Job Details: 02/06/2020
DISHWASHER KITCHENAID KUDE60FXSS0 Customer stated that the unit will not turn on. Found voltage to board but no voltage out. Customer also stated that the cancel. Uptown is not working. Ordering console and board not in stock.; ordrng 1 WPW10352582 (cntrl-elec) and 1 WPW10481113 (panel-cntl)
Near Santa Maria, CA 93458
George
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW5000DW1 7727065683. Found washer wash plate strip need to replace ok to order part.; ordrng 1 W10752283 (washplate)
Near Visalia, CA 93277
Chase
Job Details: 02/06/2020
WASHER MAYTAG MVWC565FW1 "F8e1, found bad valve, solenoid not opening up all the way. Replaced valve, calibrated. Tested. All ops now testing normal. Job complete."
Near Victorville, CA 92395
Darren
Job Details: 02/06/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Faulty wash motor, ordered sump assembly.; ordrng 1 WPW10591570 (pump&motor)"
Near Claremont, CA 91711
Tyler
Job Details: 02/06/2020
DRYER WHIRLPOOL WGD5620HW1 Customer now is stating that the dryer is turning off by itself in the middle of a cycle. Cycled tested the dryer on both auto dry and time dry. Found that unit is working to specs with vent off. Vent was cleaned but still restricted customer to have vent cleaner back.
Near Oakdale, CA 95361
Lance
Job Details: 02/06/2020
RANGE WHIRLPOOL JJW8630CAB "Needs work- found light bulb out bottom oven, as well as thermostat faulty causing oven not to heat. Built in double oven, we will need to re route with parts ; ordrng 1 8009 (light bulb) and 1 WP71001844 (thermostat)"
Near West Hollywood, CA 90046
John
Job Details: 02/06/2020
DISHWASHER AMANA ADB1400AGW1 "Replaced main control, still need the drive motor pump assembly to be installed. Cannot uninstall the dishwasher. Someone needs to remove it from its installation it is sandwiched in between the floor and the countertop. "
Near Apple Valley, CA 92308
Darren
Job Details: 02/06/2020
COOK TOP WHIRLPOOL WCG97US6HS00 Ordered spark module and manifold.; ordrng 1 W10594397 (manifold) and 1 WPW10475149 (module-spk)
Near Riverside, CA 92507
Kevin
Job Details: 02/06/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Took unit down from wall and removed and replaced main control, diode and magnetron due to short at magnetron. Tested unit. All tests good. Please bill out for additional labor. Unit had to be uninstalled to service."
Near Riverside, CA 92508
Kevin
Job Details: 02/06/2020
WASHER MAYTAG MHW8630HC0 Bulk detergent dispenser is filling up with water and diluting detergent to an unusable level. Found failed dispenser assy and pump. Removed and replaced dispenser and dispenser pump. Tested unit. All tests good.
Near Redlands, CA 92373
Rod
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KBSN608ESS01 No ice productionConfirmed Now the water valve has failed seeps water when icemaker in standby.Ordering water valve.; 1 WP2307650 (valve-inlt)
Near Glendora, CA 91741
Andy
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL WDT970SAHZ "Not draining, replaced water pump and tested unit working properly .Customer still needs to replace airgap and hose to garbage disposal."
Near Tracy, CA 95304
William
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Found unit packed with ice in FF evap, instructed cx to defrost unit, scheduled for Friday @ 2:00 pm; schdld next appmnt for 2/7 FRI 2 pm"
Near Tulare, CA 93274
Chase
Job Details: 02/06/2020
MICROWAVE WHIRLPOOL WMH78019HV2 "Found unit keeps tripping breaker at any outlet, ordering new door switches for repair. Scheduling for next Tuesday per cx request. Cx also claiming they are going to call in to try to get new one. ; ordrng 2 W11197766 (INTERLOCKS)s"
Near Malibu, CA 90265
Joe
Job Details: 02/06/2020
ICE MAKER KITCHENAID KUIC18PNZS Unit has a faulty compressor causing it to not make ice.
Near Redlands, CA 92373
Rod
Job Details: 02/06/2020
DISHWASHER JENN-AIR JDTSS246GS0 Grinding noise during pump out.Confirmed drain pump appears to have impeller /shaft separation.Orderingdrain pump not stocked on truck; ordrng 1 WPW10531320 (drain pump)Replaced drain pump with no issues no leaks
Near Ontario, CA 91764
Tyler
Job Details: 02/06/2020
WASHER WHIRLPOOL WETLV27HW1 Customer stated that the unit is still filling. Called tech line was told to change control valve and pressure hose at the same time. File number 7726448708. Removed and replaced parts tested all works good at this time.
Near Rialto, CA 92377
Tyler
Job Details: 02/06/2020
DISHWASHER KITCHENAID KDFE104HBS0 "Customer stated that the unit is not drying. Checked unit for error codes. Calibrated and checked heater circuit. Heater working. All works good at this time. Instructed customer on turning sink to hot first, jet dry and soap."
Near Apple Valley, CA 92307
Cesar
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW8000BW0 Replaced bearings and rotor tested unit all tested good
Near Los Angeles, CA 91402
Raymond
Job Details: 02/06/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 Upon arrival door scratched. Needs door.; ordrng 1 W11117588 (door/mw)
Near Victorville, CA 92395
Cesar
Job Details: 02/06/2020
WASHER MAYTAG MVWB855DC3 Customer stated that she runs washes on cold water but some time even with the unit set on cold the water will be hot checked for recorded codes found none. Hoses on unit are properly set up cold is on cold valve and hot on hot valve. Ran deep fill with unit set for cold water found hot water valve came several times to regulate temperature of water coming in but water in tub was cold to the touch. Thermistor on valve might be out range causing unit to open hot valve when set for cold rerouted for valve assembly ; ordrng 1 W11165546 (valve)
Near South El Monte, CA 91733
Stephen
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced control box, evaporator fan blade, filler trims. Sealed cabinet to liner in FC. Unit is cooling properly at this time. Advised customer to let RTV dry 4 hours. Complete."
Near Los Angeles, CA 91311
Danny
Job Details: 02/06/2020
OVEN KITCHENAID KOCE507EWH04 Unit is not heating Found faulty blower and blown hi limit Pulled unit and replaced blower and hi limit Reinstall unit no floor or cabinet damage Test unit and oven is working and heating properly.
Near Los Angeles, CA 91405
Raymond
Job Details: 02/06/2020
RANGE WHIRLPOOL WFG505M0BS "Upon arrival outter door glass broken. Replaced glass and nameplate, rectified all cosmetic concerns. Unit functions as designed."
Near Los Angeles, CA 91405
Raymond
Job Details: 02/06/2020
WASHER MAYTAG MVWB835DW4 Upon arrival cx had some videos of unit making noise. Tested unit empty and load tested unit. No noise was able to be reproduced. Informed cx to use unit until something breaks. Unit functioning as designed at this time.
Near McFarland, CA 93250
Chase
Job Details: 02/06/2020
DISHWASHER AMANA ADB1400AGB1 Found loose connection at junction box. Re wired and secured power cord connectors. Tested. Unit now powering on with no problems and is running complete cycle. Job complete.
Near Palmdale, CA 93551
Jonathan
Job Details: 02/06/2020
WASHER MAYTAG MHW6630HW0 Found leaking hose.; ordrng 1 W11316671 (hose)
Near Shafter, CA 93263
Chase
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW4955HW1 "Found unit stuck in pump out mode, cleared from out of mode. Tested found valve error code, replaced valve. All ops now testing normal. Job complete."
Near Acton, CA 93510
Jonathan
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KSSO42QMB00 Found defective compressor And evap. Ship parts to Bakersfield.; ordrng 1 W10841139 (compressor) and 1 WP2306093 (evaporator)
Near Yucaipa, CA 92399
Rod
Job Details: 02/06/2020
MICROWAVE WHIRLPOOL WOC54EC0HB03 Temp seems not to be enough to cook food at set temp.Confirmed Calibrated and monitored at 450 degrees.
Near Highland, CA 92346
Rod
Job Details: 02/06/2020
WASHER MAYTAG MVWC565FW2 Per factory preid, replaced preid’d part.Water valve replaced pressure hose was not allowing sufficient fill. Loose pressure hose. Corrected and as designed op returned momentarily.Also found problem codes unable to be cleared when recalibrating. Pointing to communication errors.Ordering main machine control"
Near Paso Robles, CA 93446
Tom
Job Details: 02/06/2020
RANGE WHIRLPOOL WFG505M0BS0 "Installed Burner Tube, Ignitor, Conversion Kit, and Baffle, ran unit, check okay, flames blue. No damage to unit or home from tech, job complete."
Near San Dimas, CA 91773
Stephen
Job Details: 02/06/2020
WASHER MAYTAG MVWX655DW1 "Ran diagnostics. Found lid cracking on left hinge area, top warped.Called tech line. SR # 7727066233. Needs lid, top, hinges, hinge wires; ordrng 1 W10270398 (HINGE- LEFT) and 1 W10270399 (HINGE- RIGHT) and 1 W11117421 (LID) and 1 W11233067 (TOP) and 1 WP8563965 (HINGE WIRE- LEFT) and 1 WP8572974 (HINGE WIRE- RIGHT) and 4 WPW10078270 (SCREW)s"
Near Covina, CA 91724
Andy
Job Details: 02/06/2020
LAUNDRY MAYTAG MVWC565FW0 Needs gearcase ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)
Near Los Angeles, CA 91602
John
Job Details: 02/06/2020
DISHWASHER KITCHENAID KUDS30FXSS5 there was no power to the dishwasher. There is a short in the power plug. The customer is aware of it I showed her where it was she will take care of it.
Near Glendora, CA 91741
Andy
Job Details: 02/06/2020
ALPHA WHIRLPOOL WFW72HEDW0 "Leaks at dispenser, repaired dispenser leak and tested unit working properly"
Near Modesto, CA 95351
Cruz
Job Details: 02/06/2020
WASHER MAYTAG MVWX655DW1 "Need more work- cx claims unit will not drain water out of clothes, ck for codes and f8e1 long drain, cx said they have to use the spin/drain cycle, found weak suspension rods that is causing basket to bang sides, ordering parts for unit. ; ordrng 1 W10876600 (drain pump) and 1 W11116592 (cntrl-elec) and 1 W11130362 (suspension)"
Near Pasadena, CA 91103
Francisco
Job Details: 02/06/2020
WASHER MAYTAG MVWB950YW0 "Checked unit found bad spin bearing. Cx will consider repair. "
Near Riverside, CA 92505
Kevin
Job Details: 02/06/2020
REFRIGERATOR MAYTAG MFT2772HEZ00 Customer stated the unit stopped making ice. When I arrived the ice bucket was full. I tested user interface for ice maker error codes. No codes found. I tested ice maker. All tests normal. Instructed customer on possible stuck cubes.
Near Pasadena, CA 91107
Francisco
Job Details: 02/06/2020
OVEN/MICRO COMBO JENN-AIR JMW9527DAS "Removed and replaced hinges,and both receptacles. Also replaced door gasket. Checked temp and calibrated unit 20 degrees. Asked cx to use unit and call back if she has any issues.Sr#7727066003 Andrew"
Near La Crescenta-Montrose, CA 91214
Alejandro
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Found the unit water tank is frozen an vegetable frozen need order this parts( heater filter w11024084, assemble evaporator cover w11167902, valve water dual w10873098 and control electronic wolf w 11333076) customer in home does not understand English or Spanish."
Near San Bernardino, CA 92407
Rod
Job Details: 02/06/2020
RANGE WHIRLPOOL WFG525S0HS0 Excessive heat from back splash vent Confirmed Run away control cannot consistently maintain heat.Replaced machine control with as designed operation returning No gas leaks.
Near Castaic, CA 91384
Michael
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Killed power to unit. Removed and replaced USER interface W11330931Rebooted u it and set temps to recommended. All ops are now normal job complete
Near Apple Valley, CA 92308
Darren
Job Details: 02/06/2020
WASHER MAYTAG MVWX655DW1 Stand pipe backs up.
Near Hesperia, CA 92345
Cesar
Job Details: 02/06/2020
FREEZER WHIRLPOOL WRX986SIHZ00 Replaced bin checked ok
Near Pismo Beach, CA 93449
James
Job Details: 02/06/2020
WASHER MAYTAG MHW8200FC0 Kathy techline 7727030206. Removed stow and go cleared all hoses. Adjusted stow and go sensor. Retested unit. Unit now working correctly with no water remaining in load and go container.
Near Atascadero, CA 93422
Tom
Job Details: 02/06/2020
RANGE WHIRLPOOL WFG510S0HS1 "Found both Hinges bent, order Left and Right Hinges. Front Burners arcing, gas good, ignition random, attempted to reposition Burner Caps, no change. Order 2 Burner Heads./Burner Head - (WPW10515455) X 2Left Hinge - (WPW10299227)Right Hinge - (WPW10299224)/NOTE - NO SIGNAL AT CUSTOMER LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door) and 1 WPW10515455 (burnr-head)"
Near Simi Valley, CA 93063
Danny
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRB322DMHV00 Found faulty compressor Replaced compressor and dryer Completed sealed system repair Reinstall unit and power and unit kicked on and started to coolAdvised client to allow 24hrs for unit to reach proper temp ; used 1 W10913906 (1/4 TUBE) from stock
Near Simi Valley, CA 93063
Danny
Job Details: 02/06/2020
OVEN KITCHENAID KODE300ESS No power after a self clean cycle Found blown fuse and hi limit tripped Had to pull warming drawer out .Replaced blowers and hi limit and thermostat reinstall oven and warming drawer No floor or cabinet damage Test oven and both units are heating properly
Near Moreno Valley, CA 92557
Kevin
Job Details: 02/06/2020
WASHER MAYTAG MVWC565FW1 Unit making loud noise randomly during spin cycle. I called tech line and described noise. Tech line said it could be a wire harness issue or possibly main control. Ordering parts. Sr#7727064262; ordrng 1 W11095106 (harns-wire) and 1 W11162438 (cntrl-elec)
Near Covina, CA 91724
Stephen
Job Details: 02/06/2020
WASHER MAYTAG MHW3505FW1 Replaced water inlet valve assembly. Ran diagnostics. No error codes found. Unable to water test unit. Customer to reinstall . Complete.
Near Oakdale, CA 95361
Lance
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Fixed-found fridge section evap drain clogged causing water inside as well as overflowing to freezer section. Removed all ice, as well as cleared drains. Unit now fully operational, and working as designed."
Near Los Angeles, CA 91364
Isidore
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Missing from order WPW10643261 rc evaporator and WPW10143759 drier. Send sealed system tech. Allow 2-4 hours; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)
Near Frazier Park, CA 93225
Michael
Job Details: 02/06/2020
DRYER MAYTAG MGDB835DC4 Cx request propane conversion be installed into dryer. Removed and replaced office for .55 LP conversion W10606694ARetested unit and heard a rattle. Leveled legs and restarted unit and no longer hear the rattle. All ops are normal and unit is heating as designed. Job complete
Near Los Angeles, CA 91436
Isidore
Job Details: 02/06/2020
DISHWASHER KITCHENAID KDTE404DSS0 "Removed old dishwasher motor assembly, found tub has pin hole see pict. Optical sensor looks like was leaking and leaking from motor seals, reinstalled old motor assembly. Explained to customer dishwasher is leaking. Needs new tub WPW10681511( has lifetime warranty parts and labor) and owi sensor WPW10705575 (26.33). As well as motor assembly as seal is leaking.Customer stated that she would be getting a replacement dishwasher."
Near Los Angeles, CA 91402
Raymond
Job Details: 02/06/2020
RESIDENTIAL REFR WHIRLPOOL WRF993FIFM00 "Replaced Orion board, main board and Top rail board. Compressor turned on and unit started cooling. Cx needs to let unit regulate to temps."
Near Chowchilla, CA 93610
Kenneth
Job Details: 02/06/2020
DISHWASHER MAYTAG MDB8959SFZ4 Found unit with 7-1 error code. Open heating circuit. Ordering new board and wires. Reacheduked customer for friday ; ordrng 1 W10906431 (Control) and 1 W11227948 (Harness)
Near Los Angeles, CA 90065
John
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW5000DW1 "The washer was dead on arrival, it would not even turn on. Replace the main control, the washer tested good. No problem found spin tested well, agitation tested proper."
Near Glendale, CA 91206
John
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "there is frost buildup on the rear wall of the freezer. Replace the freezer door seal, the customer states the door does not pull it self close/suck tight when warmer touches cold air. I had both doors open for a while but they believe there’s a problem still."
Near Santa Maria, CA 93455
James
Job Details: 02/06/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Unit has intermittent door issues and sound issues from control. Ordering new interlocks and main control. Will return when parts arrive. ; ordrng 1 W10892389 (cntrl-elec) and 1 W11252186 (interlock) and 1 W11252187 (interlock)
Near Riverbank, CA 95367
Lance
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Needs work-found wires broken at bottomed freezer door, causing no ice production and intermittently ice maker power issues. ; ordrng 1 LW11038922 (dor-fip)"
Near Chowchilla, CA 93610
Kenneth
Job Details: 02/06/2020
WASHER MAYTAG MVWC565FW1 Installed gearcase cam and belt. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Riverbank, CA 95367
Lance
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW8000BW0 Needs work- unit has failed bearing. Leaking bearing grease and water. Advised customer cost of repair. Customer has declined to further repair at this time .
Near Lancaster, CA 93536
Alejandro
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Found the unit not cooling,replace compressor dryer uv and charge refrigerant check condenser and refrigerator fan motors running normal ; pckd up 1 W10913906 (coupler 1/4)"
Near Madera, CA 93636
Timothy
Job Details: 02/06/2020
FREEZER KITCHENAID KRFF707ESS01 Customer states the unit just stopped making normal operating sounds. They later noticed the unit was not cooling and discoed a puddle from the unit defrosting. Tested unit with test 4. To see if the compressor and fans would work. Entered normal operation and saw that the cooling shut off after a minute or so. Disconnected the deli UI and ran the same tests and got different results. Checked the temps of the air vent in the RC (29f) and once the FC started cooling I checked the cooling in that compartment and found the temperature had dropped over 10f in the 10 minutes I was testing.; ordrng 1 W11048824 (cover)
Near Glendale, CA 91204
Leon
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRFF305EWH02 Cx states that unit is not working properly Cx states that unit is making load noise After running diagnostic check find that noise comes from the compressor and it’s normalCalled Whirlpool Tech Line Support.Spoke to RickExplained the situation They said nothing wrong with the unit that is expected normally noise from running compressor and advise consumer to put square rag underneath of unitS.R. Number 7727064576
Near Ceres, CA 95307
Cruz
Job Details: 02/06/2020
WASHER MAYTAG MVWC465HW2 "FIXED 4 FTC- cx claims water will not enter wash basket, ck for codes found none, found hot & cold water valve to be turned off, turned both valve back on tested unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no leaks, water in entering wash basket, cx ok repair."
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 02/03/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Customer is concerned of dishwasher no operating (No display). I checked the unit and reseted, I found no error codes, also I ran a full diagnostic test and everything is working properly, apparently there is nothing wrong. Tested ok."
Near Tracy, CA 95376
William
Job Details: 02/03/2020
COOKTOP WHIRLPOOL WFE525S0HS1 Replaced right front burner element & main control board tested bake functions and all cooktop burner functions tested OK
Near Westlake Village, CA 91362
Hector Zuleta
Job Details: 02/03/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer concerned of dishwasher not draining. I checked the unit and I found a faulty drain pump connector. Adjusted the connector and ran a complete diagnostic test. Tested ok.
Near Tracy, CA 95376
William
Job Details: 02/03/2020
OVEN KITCHEN AID KGRS505XBL03 "Replaced upper oven bake igniter, tested upper oven bake functions, tested ok."
Near Manteca, CA 95336
William
Job Details: 02/03/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Found unit not cooling in freezer, Replaced filter/dryer, sweeper high side, added service port to compressor, recharged system, checked for leaks, unit cooling at this; used 1 CD8404 (), and 1 W10143759 (DRIER (SERVICE)) from stock"
Near Agua Dulce, CA 91390
Michael
Job Details: 02/03/2020
WASHER WHIRLPOOL WFW8620HW2 Removed and replaced hot valve W11316255Rebooted unit and ran hot water valve and now ops quietly as designed. Ran unit through auto service cycle and unit passed all cycles as designed. Job complete
Near Santa Clarita, CA 91390
Michael
Job Details: 02/03/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Dropped off frame W10561180Cx did not answer door left part on door step took quick pic job complete
Near Santa Clarita, CA 91350
Michael
Job Details: 02/03/2020
WASHER WHIRLPOOL WTW8000DW5 "Removed and replaced water valve W11173597 Rebooted unit and ran manual hot and cold and both flow as designed.Ran auto service test and unit filled, agitates, drains, and spins as designedAll ops are normal job complete"