Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 02/08/2020
REFRIGERATOR JENN-AIR JF36NXFXDE00 Customer stated that drain is leaking in fridge. Removed evaporator cover and per tech line ran weed eater line from top to bottom to clear obstruction. File number 7727086384. Customer will call back if issue persists.
Near Phelan, CA 92371
Cesar
Job Details: 02/08/2020
REFRIGERATOR WHIRLPOOL WZC3115DW01 Failed compressor pulling 9 amps and tripping overload motor will not turn rerouted for compressor ; ordrng 1 WPW10507886 (compressor)
Near Los Angeles, CA 91326
Danny
Job Details: 02/08/2020
DRYER WHIRLPOOL WGD5000DW3 Unit won’t heat and stop working Found blown fuse and broken door latch Replaced latch and fuse Reinstall unit and dryer is starting a cycle and heating properly
Near Pomona, CA 91768
Tyler
Job Details: 02/08/2020
REFRIGERATOR KITCHEN AID KSSC48QVSO5 Door has dent at the top reordering door. Call customer 30 min before to be there.; ordrng 1 W10579386 (door-skin)
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 02/08/2020
WASHER WHIRLPOOL MVWX655DW1 Customer stated that the unit will not spin or agitate. Found shaft on motor has dropped and jammed. Ordering motor. Part is covered under ten year customer to pay service call and labor.; ordrng 1 W11026785 (motor-drve)
Near Rosemead, CA 91770
Stephen
Job Details: 02/08/2020
M/W OTR KITCHENAID KHMS2040WSS0 "Has door open error on display. Unable to access plug due to it being behind venting. Found worn interlocks and micro switches.Needs interlocks and micro switches. W10211972, W10211973, W10211974, WP8206419, and WPW10156813."
Near West Covina, CA 91791
Andy
Job Details: 02/08/2020
WASHER WHIRLPOOL WFW6620HW0 Needs feet; ordrng 2 W10888529 (feet-lvlng)s
Near Simi Valley, CA 93065
Danny
Job Details: 02/08/2020
OVEN WHIRLPOOL RBS305PDQ8 Broken heat bake element and not heating Need to order parts Auth code is covering trip and labor Parts 119.74Will collect payment on return visit ; ordrng 1 WP9759243 (thrmst-fix) and 1 WPW10207397 (element)
Near West Covina, CA 91791
Andy
Job Details: 02/08/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 No cool; ordrng 1 W10843121 (filter dryer)
Near Bakersfield, CA 93312
Chase
Job Details: 02/08/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "F6e4, inspected a dishwasher Cx STATES unit not draining. Found float switch stuck open. Removed object from float switch. Dispenser not latching not allowing for soap to be used. Ordering dispenser scheduling per cx request. ; ordrng 1 W10861000 (DISPENSER)"
Near Los Angeles, CA 91403
Isidore
Job Details: 02/08/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Found evaporator fan motor 2315539 not turning. Defrost Drain line is back up. Freezer is frozen ordering W10902214 thermistor and W10646206 harness and control W11176863; ordrng 1 2315539 (fan motor) and 1 W10646206 (harns-wire) and 1 W10902214 (thermistor) and 1 W11176863 (CONTROL)
Near Santa Clarita, CA 91390
Michael
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cx states water leaks from ice container area inside RC door. Freezer temps too warmCx put temps to 35°/-2° and states u it started making ice again. Condenser coils are clear.Checked freezer temps with thermal probe and is currently @ 9°Removed lower rear panel and found compressor extreamly hot cannot place hand on comp. Evap fan is not running. Ran service test 4 and could not engage compressor or condenser fanCalling techlineSR#7727068897While on phone compressor and condenser fan came onChecked RC temp and is at 42°Amp draw from compressor 1.16 a,pLow side leak verified by techlineOrdering compressor kit W10832994; ordrng 1 W10832994 (COMPRESSOR)"
Near Modesto, CA 95355
Cruz
Job Details: 02/06/2020
WASHER MAYTAG MHW5630HW0 "File # 7727073615- whirlpool tech line said to replace the UI and cntrl elec, found f8e1 valve failure, valve has recently been replaced, tech line said it’s a soft ware issue, ordering parts per whirlpool. ; ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)"
Near Modesto, CA 95350
Cruz
Job Details: 02/06/2020
OVEN WHIRLPOOL WEG750H0HZ0 "File # 7727074605 whirlpool tech line said to replace the main wire harness, fan motor, spark module, unit is still not working properly bake igniter clicking, not keeping temp, UI is glitching, unit is getting proper voltage 120v, ordering parts per whirlpool.; ordrng 1 W11048093 (fan-convct)"
Near Los Angeles, CA 90046
John
Job Details: 02/06/2020
OVEN WHIRLPOOL WFC150M0EW4 "F9 code is soon as the range is turned on. There is not 240 Volts going to the range. Informed the customer that there is not enough power going to the range, the surface burners do not even turn on the heat. The proper power has to be supplied before we can go any further."
Near Hesperia, CA 92345
Cesar
Job Details: 02/06/2020
REFRIGERATOR MAYTAG MF12570FEZ00 Failed ice maker it will not cycle ice maker has power to it. Replaced ice maker new unit cycled and filled with water all tested good ; used 1 W10882923 (ICEMAKER) from stock
Near Santa Clarita, CA 91351
Michael
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Ice dispenser motor is not working again. Ice door chute ops as designed.Killed power and repLced motor W11202789Rebooted unit and tested ice dispenser and now ops as designed on both crushed ice and cubes ice. Job complete
Near Los Angeles, CA 91342
Michael
Job Details: 02/06/2020
OVEN WHIRLPOOL WOS51EC0HS01 Cx states f8E0 fault blower fan is not running. Removed u it from wall and replaced blower W11248652Rebooted unit and started bake 350°Used thermal probe and u it reached target temp. All ops are normal job complete
Near Santa Clarita, CA 91355
Michael
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW5000DW0 "Cx states that unit will not spin , Tub spins freely by handF7E1-basket speed faultF0E5-off balChecked belt and hlower harness connections and all are as designed. Cleared faults ran auto service test and unit fills, drains and agitates as designed.job complete"
Near Los Angeles, CA 91344
Raymond
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KBFN506ESS01 "Replaced shim hinge and spring. Installed service pointer kit. Tested, at this time no noise has been heard with over 100 door open and close cycles. Cx will call back if problem persists."
Near Manteca, CA 95336
William
Job Details: 02/06/2020
WASHER WHIRLPOOL WFW75HEFW0 "Found codesF9E1, F3E1, F5E2, F8E3, Found unit not draining properly. removed drain cap from water pump, removed debris from water pump trap, adjusted door latch , ran diagnostics cycle, tested ok"
Near Santa Maria, CA 93455
James
Job Details: 02/06/2020
MICROWAVE WHIRLPOOL WOC54EC7HS01 Unit not counting down on microwave during operation. Ordering new console. ; ordrng 1 W11367329 (CONSOLE)
Near Los Angeles, CA 91401
Randy
Job Details: 02/06/2020
OVEN WHIRLPOOL KEBC247kwh Found broken glass quoting for repair for285.09. Quoting for glass repair. 285.09
Near Modesto, CA 95355
Cruz
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL KDTM354DSS5 "FIXED 4 FTC- found unit not turning on, ck for voltage at wall outlet and found 120v, I then installed new parts (door latch, cntrl elec) unit turned on ran a diagnostic test mode it completed filled, wash, drain, heated, no leaks, no codes, cx ok repair."
Near Oak Park, CA 91377
Joe
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Sr# 77277072100 . Replaced ice maker and water valve.
Near Westlake Village, CA 91361
Joe
Job Details: 02/06/2020
REFIRGERATOR KITCHENAID KRFC704FPS03 Replaced parts but unit still needs a water pad. Ordering parts.; ordrng 1 W11251709 (pad)
Near Camarillo, CA 93010
Joe
Job Details: 02/06/2020
DRYER WHIRLPOOL WGD8000DW3 Unit needs coils and a flame sensor due to it being unable to function consistently.; ordrng 1 279834 (2 coil gas valve set) and 1 WP338906 (sensor)
Near Modesto, CA 95356
Cruz
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL WDT975SAHV0 "SR7727076148 from SAID said cx needs to have there service provider for Internet to come and take a look at there service, not getting appliance connect to there wi-Fi, cx said ok."
Near Ceres, CA 95307
Cruz
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW4816FW2 "Fixed- installed new part (suspension) calibrated unit for wash performance, ran diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, cx ok repair."
Near Turlock, CA 95380
Cruz
Job Details: 02/06/2020
DRYER WHIRLPOOL WED4815EW1 "FIXED 4 FTC- cx claims unit is not turning on and will not heat, found door switch to be broken causing unit not to turn on, removed back panel and tested thermal cut off and found it to be bad, installed new parts (switch door, thermal cut off) reassembled back panel and tested unit in the high heat cycle it heated fine, runs quiet, cx ok repair. Send cx a survey please thanks"
Near Oxnard, CA 93033
Joe
Job Details: 02/06/2020
WASHER MAYTAG MVWX655DW1 Units wash plate is ripping clothes due to it being warped. Ordering WASHPLATE.; ordrng 1 W10902814 (washplate)
Near Turlock, CA 95380
Cruz
Job Details: 02/06/2020
DRYER MAYTAG MED5100DW0 "Complete- cx is going to purchase a new unit, not worth fixing cording to the customer"
Near Somis, CA 93066
Aaron
Job Details: 02/06/2020
RANGE AMANA AGR5330BAS3 Checked the unit at times it will stop turning on the igniter ordered parts ; ordrng 1 WPW10556708 (cntrl-elec)
Near Springville, CA 93265
Erick
Job Details: 02/06/2020
DISHWASHER JENN-AIR JDB1100AWS "Call the unit and found consul not selecting certain cycle selections on panel. Also found a door latch not engaging properly causing unit to cycle with the door open. Tested and heard unit making loud grinding noise coming from motor. Motor assembly will need to be replaced. Also found broken and cracked Radiant shields.; ordrng 1 6-919963 (motor-pump) and 1 99002653 (RADIANT SHIELD) and 1 99003139 (panel-con) and 1 WPW10275768 (latch-door), states that autho needed"
Near Burbank, CA 91505
Leon
Job Details: 02/06/2020
DRYER WHIRLPOOL WGD4815EW1 Cx stated that unit is not working properly.After running diagnostic check find that unit has a bad belt pulley.Replaced dryer repair kit.Unit working properly as designed
Near Bakersfield, CA 93312
Jim
Job Details: 02/06/2020
WASHER AMANA NTW4605EW0 "Replaced transmission, actuator,and agitator. Unit tested ok"
Near Bakersfield, CA 93312
Jim
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced shelf. Unit tested ok
Near Bakersfield, CA 93314
Jim
Job Details: 02/06/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 E2 fault code. Ice maker motor can’t find home. Tried three times to activate the motor but it failed. Recommend new ice maker
Near Earlimart, CA 93219
Erick
Job Details: 02/06/2020
DRYER ELECTRIC WHIRLPOOL MVWB835DW0 Do you know with F5 E3 error code. Tested unit through diagnostics and found lid lock failing. Unit will need a lid lock.; ordrng 1 W10810403 (lid lock assy)
Near Oak Park, CA 91377
Joe
Job Details: 02/06/2020
WASHER AMANA NTW4516FW2 Replaced lid lock assembly unit is now functioning as designed. Job complete.
Near Tulare, CA 93274
Chase
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new icemaker. Unit now testing normal. Job complete.
Near San Bernardino, CA 92404
Rod
Job Details: 02/06/2020
OVEN WHIRLPOOL WFG505M0BS2 Streaks inside glass panels, Confirmed Separated panels and cleaned streaks .
Near Santa Paula, CA 93060
Aaron
Job Details: 02/06/2020
WASHER WHIRLPOOL MVWC565FW0 "Checked the unit found a lot of pipe sediment in the inlet cold water valve, cleared and tested unit fills correct now , advised to get an in line filter for the cold water line to prevent the sediment from collecting and possibly ruining the water valve in the future "
Near Camarillo, CA 93012
Joe
Job Details: 02/06/2020
DISHWASHER KITCHENAID KDTE334GPS0 U it would not turn on due to the lid latch shorting out the board. After replacing lid latch and control unit began to function as designed.
Near San Miguel, CA 93451
Tom
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW4816FW2 "Upon arrival, no response at UI. Outlet shows 120VAC, Power Cord to Control Board shows 119VAC, no status indicator on Control Board, no response when entering diagnostics, order Control Board. Tech will return with Drain, Valve, and Latch./Control Board - (W11170319)/; ordrng 1 W11170319 (cntrl-elec)"
Near Porterville, CA 93257
Erick
Job Details: 02/06/2020
WASHER WHIRLPOOL WFW560CHW0 Found unit with clogged drain pump. Informed customer of previous findings. Removed socks from pump. Retested unit and unit is now draining. Charged cusotmer 115 for repeated issue. Job complete
Near Bradley, CA 93426
Tom
Job Details: 02/06/2020
DRYER MAYTAG MEDC465HW0 "Ran unit, Timer advancing on its own. No heating, no glow. Continuity check of components shows good. Adjusted Temp Selector Knob to High, good glow, but not hot enough. Tech will return with Timer, order Temp Selector Knob and Exhaust Thermostat./Temp Knob - (WP3405156)Thermostat - (WP8318268)/NOTE - MULTIPLE PARTS WITH TWO UNITS IN ONE HOME, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, INCLUDE 290837; ordrng 1 WP3405156 (switch) and 1 WP8318268 (thermostat)"
Near Exeter, CA 93221
Erick
Job Details: 02/06/2020
WASHER MAYTAG MVWB835DW0 The problem with unit was units water valves are shut off. Customer admits to shutting them off to clean. Tested unit and unit past diagnostics with no errors. Control board had no errors recorded of a fill problem. Called Lowe’s and documented . Everything is documented job complete
Near Delano, CA 93215
Erick
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW8200YW0 Cycled unit and found unit with off-balance air. Found unit with weeks suspension causing excessive vibration. Replace suspension. Re-tested and passed all test with no errors. Job complete
Near Los Angeles, CA 90046
John
Job Details: 02/06/2020
COOK TOP KITCHEN AID KCGS556ESS02 "Replace the burner head the burner Holder, and the burner valve. "
Near Delano, CA 93215
Erick
Job Details: 02/06/2020
WASHER MAYTAG MHW8630HW1 Install new parts on unit. Retested and he passed all test for no errors. Job complete
Near Palmdale, CA 93550
Jonathan
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced defective valve. Tested unit and is working properly.
Near Bakersfield, CA 93308
Erick
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB Found scratch scuff marks on the upper right hand inside corner of right side refrigerator. Unit will need new door; ordrng 1 W10865003 (dor-fip)
Near Lancaster, CA 93534
Jonathan
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced defective thermistor. Tested unit and is working properly
Near Bakersfield, CA 93306
Patrick
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Removed and replaced evap fan motor. Tested unit. All ops checked
Near San Bernardino, CA 92408
Rod
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Noisey Confirmed Product not connected to water so Icemaker will continue to function if turned on.Operators guide does not explain noises related to this condition.Turned off icemaker so it will not function till water is hooked up and Cx turns It back on.
Near Fontana, CA 92336
Tyler
Job Details: 02/06/2020
REFRIGERATOR MAYTAG MFD2561HES Customer stated that the unit sometimes warms up to the 50 degree range then will go back down. U it working at this time but damper may be getting stuck. Removed and replaced damper tested all works good at this time.
Near Fontana, CA 92336
Tyler
Job Details: 02/06/2020
OVEN WHIRLPOOL WFG550S0HZ1 Customer stated that the door will not close. Found broken active hinge. Removed and replaced hinge tested all works good at this time.
Near Pasadena, CA 91103
Francisco
Job Details: 02/06/2020
WASHER WHIRLPOOL MGD6630HC0 Checked unit found error code f3 e3. Cx stated it happened once he reset power and it has not done it since. Performed exhaust and inlet thermistor resistance check. Found vent a bit obstructed. Vent partially blocked by cx front porch configuration. Cleared out as much lint as I could. Checked wiring on relay red to common and black to no terminal.Exhaust thermistor 47-48 degrees 18.49 k ohmsInlet thermistor 83.4 k ohm Sr#7727072266 sterling.
Near Bakersfield, CA 93308
Erick
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL WDF520PADW7 Cycled unit and found unit with bad dispenser causing it not to dry properly. Replace dispenser. Re-tested it and it passed all test with no failures. Job complete
Near Bakersfield, CA 93307
Dane
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL GSC25C6EYY Removed and replaced air diffuser and tested unit. Unit functions normal now
Near Atascadero, CA 93422
Tom
Job Details: 02/06/2020
WASHER AMANA NTW4516FW3 "Entered diagnostics, no error codes found. Ran Auto test, all components functional, no error codes detected. Ran Recalibration Cycle, check okay. Customer instruct, no damage to the unit or home from tech, job complete."
Near Firebaugh, CA 93622
Irvin
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 CX reports fresh food section freezing. Confirmed issue. Most products on top share freezing or frozen. The DAMPNER is not adjusting; ordrng 1 W11135061 (cntrl-elec) and 1 W11175951 (diffuser)
Near Fresno, CA 93727
Timothy
Job Details: 02/06/2020
WASHER WHIRLPOOL WFW9620HW "Checked for faults and ran a service test. Unit showing a 0-2(over suds), 5-2 (lock failure) Called WPTS (7727070675)and was directed to TSP# w11419643 which deals with moisture in the vent tube assembly. I need to install a kit to help prevent this from happening. Informed customer of the over suds code and recommended they use only about 2 TBSP of detergent for any load.; ordrng 1 W11036940 (DIVERTER)"
Near San Miguel, CA 93451
Tom
Job Details: 02/06/2020
REFIRGERATOR KITCHEN AID KRFC704FPS03 "Installed Regulator Valve, ran unit, check okay, no leaks detected. No damage to unit or home from tech, job complete."
Near Lathrop, CA 95330
William
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW5000DW2 "Replaced hub, splutch, gearcase, found belt slipping causing loud squealing, ordered belt & motor for unit.; ordrng 1 W11239857 (belt) and 1 W11283592 (motor-drve)"
Near Los Angeles, CA 91316
John
Job Details: 02/06/2020
WASHER WHIRLPOOL WFW9400SW01 "Check the inside of the washer, the bottom access cover was clear and no stains of water. No sign of a leak. Access the top cover. No sign of leak there either. Inspected the door seal. No big bear the door seal is OK. Found that the drain tube was pushed down into the drain pipe about 3 feet causing a siphoning effect. Repositioned the drain hose, the washer tested good. Never saw this washer leak at This trip.."
Near Los Angeles, CA 91306
Danny
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Unit is not cooling Found unit leaking from condenser and compressor not running Replaced condenser and compressor and dryer Completed sealed system repair Reinstall unit and unit kicked and started to cool Advised client to allow 24hrs for unit to reach proper temp
Near Lemoore, CA 93245
Enrique
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Inspected kitchenaid refrigerator . Customer concerns , freezer building up frost around gasket . Found meat package fell down freezer floor , therefore drawer not closing all the way . Removed obstruction . All functions tested normal . No leaks . "
Near Selma, CA 93662
Jonathan
Job Details: 02/06/2020
WASHER MAYTAG MVWB835DW4 Found temp sensor on valves bad replaced tested working to spec
Near Kingsburg, CA 93631
Jonathan
Job Details: 02/06/2020
WASHER MAYTAG MVWC565FW2 Found hub stripped replaced tested working to spec
Near Kingsburg, CA 93631
Jonathan
Job Details: 02/06/2020
WASHER MAYTAG MVWX655DW0 Different issues found splutch stripped and hub nut cracked replaced both tested working to spec
Near Dinuba, CA 93618
Jonathan
Job Details: 02/06/2020
DRYER MAYTAG MGDX655DW2 Different issues found timer not moving unit heats but doesn’t stop replaced timer tested working properly
Near Riverside, CA 92508
Kevin
Job Details: 02/06/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Sr#7727071097 unit not cooling in RC. FC temps are normal. I called tech line and they told me to test 3 way valve for proper operation. It looks like valve is suppling Freon at the wrong times to the wrong evaporators. Ordering 3 way valve. ; ordrng 1 W11036448 (solenoid)
Near Lancaster, CA 93536
Jonathan
Job Details: 02/06/2020
WASHER MAYTAG MVWC425BW Leaking gearcase. ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator)
Near Sanger, CA 93657
Jonathan
Job Details: 02/06/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Found ICEMAKER bad replaced tested working to spec
Near Fresno, CA 93727
Jonathan
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Found pump bad replaced tested working to spec
Near Los Angeles, CA 90077
Isidore
Job Details: 02/06/2020
DISHWASHER KITCHENAID KDTE704DSS0 "Found touch control panel not working WPW10537425, part ordered; ordrng 1 WPW10537425 (panel-cntl 209.14)"
Near Beverly Hills, CA 90210
Isidore
Job Details: 02/06/2020
MICROWAVE JENN-AIR JMW2430WS Oven rack recall see note dispatch for recall racks; ordrng 1 W10811020 (brkt-suprt)
Near Clovis, CA 93612
Timothy
Job Details: 02/06/2020
DRYER WHIRLPOOL WED7500GC0 The customer states the unit is making a noise. The unit is unplugged and in the middle of the garage surrounded by stuff. There is another dryer in front of the the electrical connections. Informed customer that the unit needs to be I serviceable condition for me to work on it. Instructed the customer to set up an appointment when this has been done. Called WPTP(7727033271) to document
Near Clovis, CA 93619
Timothy
Job Details: 02/06/2020
HOOD KITCHEN AID UXL6036YSS0 "Customer states their cleaning lady was cleaning , barely touched the light and it fell out.unit will need a new halogen lamp.; rqstng P&A on 1 WPW10291579 (bulb-light)"
Near Lathrop, CA 95330
William
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Checked & reseated thermister wire harnesses, tested FF & freezer thermisters, Set deli temps & freezer & FF temps with cx. Found unit operating as designed."
Near Tracy, CA 95376
William
Job Details: 02/06/2020
WASHER MAYTAG MHW6000XG2 " cx declined to repair unit at this time."
Near Tracy, CA 95376
William
Job Details: 02/06/2020
REFRIGERATOR KITCHEN AID KRFC704FSS00 "Found ice buildup in freezer area from freezer door not shutting properly, Checked temp & temp settings, adjusted freezer door rail system, tested freezer door functions, tested ok."
Near Tehachapi, CA 93561
Patrick
Job Details: 02/06/2020
WASHER MAYTAG MHW5630HC0 Removed and replaced drawer.testedunit. All ops checked good
Near Merced, CA 95340
Kenneth
Job Details: 02/06/2020
DRYER MAYTAG MEDB835DW4 Found unit DOA. Proper voltage to unit not turning on ordering control and fascia. Rescheduld customer for saturday 2-8-20; ordrng 1 W11133021 (Control) and 1 W11158457 (Fascia)
Near Merced, CA 95348
Kenneth
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found unit faulty lights. Ordering new LeD modules. Will level door on return visit. Rescheduled customer for wednesday 2-12-20; ordrng 1 W11239944 (Led) and 1 W11205083 (LED module)
Near Bakersfield, CA 93311
Patrick
Job Details: 02/06/2020
MICROWAVE WHIRLPOOL WOC75EC7HS Loose connection to the ui. Reset and secured. Tested unit. Checked good. Gave the cust9mer the number again to call customer service to hook to WiFi
Near Fontana, CA 92336
Kevin
Job Details: 02/06/2020
WASHER WHIRLPOOL MVWB765FW1 "Customer stated there is still soap on clothes at end of cycle. I tested unit and found water levels off a bit. I put unit into diagnostic and calibrated water levels. I tested unit, all tests normal now."
Near Bloomington, CA 92316
Kevin
Job Details: 02/06/2020
DRYER WHIRLPOOL WGD75HEFW0 Customer calling extended warranty.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer stated that the unit stopped cooling. Ordering compressor and evaporator in stock. ; ordrng 1 W10832994 (compressor), rqstng P&A on 1 W11116006 (evaporator)"
Near Los Angeles, CA 91423
Randy
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Won’t dispense ice. Found frozen over at ice maker and Shute. Neeeds new ice door. Cx okayed for Saturday. Motor is ok. Removed ice for client for now. ; ordrng 1 W11189145 (door-ice)
Near Beverly Hills, CA 90210
Isidore
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Found 82 drain pump WPW10348269 failure, verified open motor windings, removed old dishwasher drain pump and installed new dishwasher drain pump, test for leaks and operation ok, dishwasher working as designed."
Near Los Angeles, CA 91423
Isidore
Job Details: 02/06/2020
REFRIGERATOR JENN-AIR JS48CXDBDB13 "Replaced bad evaporator, dye present. Ran diagnostics, passed..recovered small charge. Held deep vacuum... Charged 7.75 R134a, customer advised to let refrigerator stabilize for 24 hours before use."
Near Los Angeles, CA 91324
Randy
Job Details: 02/06/2020
REFRIGERATOR JENN-AIR JS48SSDUDE01 Expires 11/16/2020Lights out in freezer. Like 3 are out completely and one is very dim. Unit does read when doors open but lights won’t light up. Fridge has one module light out as well needs new modules. ; ordrng 5 W10908166 (module)s
Near Clovis, CA 93611
Jonathan
Job Details: 02/06/2020
DISHWASHER KITCHENAID KDPE234GPS0 Found tooth picks in wash pump file# 7727034253 they said that it’s covered replaced pump asm tested no leaks working to spec
Near Coalinga, CA 93210
Enrique
Job Details: 02/06/2020
RANGE WHIRLPOOL WFC150M0EB3 "Inspected whirlpool range . Customer concerns , cooktop right rear element sparks . Found shorted infinite switch , element heats up when switch is off .; ordrng 2 WP3148953 (switch-inf)s"
Near Fresno, CA 93730
Timothy
Job Details: 02/06/2020
DISHWASHER JENN-AIR JDTSS247HS0 "THIS IS NOT A RECALL ON THE SUMP ASSEMBLY REPLACEMENT. Customer states she feel the spoons she uses to stir coffee with are still dirty. She has shown me some samples and how the spoons clean up with just water. The spoons are stainless steel. Checked for faults and ran a service test. No faults stored the service test checks ok. Noted suds after the cycle was complete. WPTS (7727075055) and explained what I was seeing. WPTS said to check that the customer is using a good quality detergent, using rinse aid, the water supply is hot enough and the drain line is set up correctly. The customer water supply is over 120f and she says she purges the water before starting the cycle. The customer is using rinse aid AND Cascade Complete pods. The drain line does not have a high loop. Corrected this issue. The rinse aid dispenser was set at its highest dosage. Halved this dosage. Customer to monitor the performance of the dishwasher and report as needed."
Near Fresno, CA 93730
Timothy
Job Details: 02/06/2020
OVEN WHIRLPOOL WOS72EC0HS00 Tried for some time to get into diagnostics. The UI seemed to be selecting different things than I was selecting. Finally after some time I was able to get the unit out of demo mode. It still took some tries before getting in to diagnostics and when you would select one item it would go to a different selection. Fault codes were multiple 6-0(comm) codes. Replaced UI and tested . Unit operating as designed.
Near Atwater, CA 95301
Kenneth
Job Details: 02/06/2020
DRYER WHIRLPOOL WED4850HW0 Installed thermal fuse and tested unit. Unit is now working properly. Customer approves function.