Local Reviews
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Irvin F.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Removed power and all components for replacement. Installed new parts.
Irvin F.
WASHER MAYTAG MVWB865GW0 "F7/E9 F9/E2 F2/E1 THE CONSOLE IS NOT RESPONSIVE. able to get error codes, but nothing else. Removed power at outlet. Repowered, not responsive. ; ordrng 1 W10734521 (slider) and 1 W11130356 (suspension) and 1 W11135391 (CONSOLE) and 1 W11162440 (CONTROL)"
Irvin F.
OVEN WHIRLPOOL WOS51ECOAB04 "Oven will not get hot. Removed unit from under cooktop. During the removal, found the power cord to short. The power box is not behind the unit, the cord is stretched so tight lost connection at the junction box. Tightened the loose connection. Powered for test, passed. All ops normal. INSTALLER ERROR. THE CORD NEED TO BE LONGER OR THE BOX MOVED To A BETTER SPOT, UNIT IS FUNCTIONAL. Cord is the issue."
Irvin F.
COOKTOP WHIRLPOOL W3CG3014XB02 "Installed parts test unit. Found additional issues. The ignitor on front left failed , igniter is bad. ; ordrng 1 W11134301 (HOLDER) and 1 WP4456817 (valve-brnr)"
Irvin F.
WASHER MAYTAG MVWB765FW2 "F8/E6- F2/E1-stuck button F7/E9-locked rotorThe control is not operating properly. Attempting to test functions, console went blank came back on not responsive. Several attempts was able to check and clear all components. The console and main control needs replacement. ; ordrng 1 W11135391 (CONSOLE) and 1 W11195970 (CONTROL BOARD)"
Irvin F.
WASHER MAYTAG MVWB765FW3 "The consoles over lay is lifting, causing poor contacts. Installed replace,ent console, all ops normal."
Irvin F.
DRYER MAYTAG MEDB765FW0 "The console is not responsive. Will at time not accept commands, confirmed issue. Replacing the console. Feels like the overlay is lifting. ; ordrng 1 W11089306 (overlay)"
Hector Z.
OVEN WHIRLPOOL WFG540H0ES1 Replaced harness and bake electrode. Tested ok.
Hector Z.
WASHER WHIRLPOOL WTW7300DW0 Washer displaying an F6E3 code (Communication error in between CCU and UI). Replaced UI. Tested ok.
Hector Z.
WASHER WHIRLPOOL WFW92HEFW0 Replaced main control @nd the pressure switch. Ran a quick diagnostic test. Tested ok.
Hector Z.
OVEN WHIRLPOOL WGG745S0FS02 Broken left hand side grate.; ordrng 1 W11100923 (grate-kit)
George Y.
RANGE WHIRLPOOL WEG745H0FS Customer had already cancelled Costco pick up unit complete
George Y.
REFRIGERATOR FRIGIDAIRE FFHN2750TD Found refrigerator making nocking noise wen running found refrigerator against wall water lines making small nocking noise customer instructed make sure at least 1 inch away from wall complete no dents or dings cause by tech.
George Y.
MICROWAVE WHIRLPOOL WMH73521CS-6 Installed parts tested check out ok complete no dents or dings cause by tech.
George Y.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 Installed parts tested checking ok complete customer to keep and eye on any leaks no dents or dings cause by tech.
George Y.
REFRIGERATOR CROSLEY CRTE182TW0 Installed start relay tested ok complete no dents or dings cause by tech.
George Y.
DISHWASHER BUILT WHIRLPOOL WDTA50SAHZ0 Found dishwasher not draining found drain plug plug remove retested check out ok complete no dents or dings cause by tech.
George Y.
REFIRGERATOR GE GFE28HMHCES "Found fridge area freezing vegetables freezer ok. Ok to order sensor cold control. ; ordrng 1 WR55X11150 (sensor, RC) and 1 WR55X11151 (sensor, FC)"
George Y.
DRYER GE EFMG517SIW0 "Found dryer making humming sound after one use need to replace motor blower wheel advise customer need to pull unit down For service wen coming back out. Ok to order part.; ordrng 1 0087089 (motor,blower) and 1 009548-16 (blower wheel)"
Erick S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ Cycled unit and found Baylor arm uninstalled causing ice make not to make ice. Re installed and secured Baylor arm. Retested and ice maker cycled and filled with no errors. Job comp
Erick S.
REFIRGERATOR WHIRPOOL WRS325FDAM Upon arrival found unit freezer light not working and and fridge light flickering. Found bad led in freezer causing error. Replaced both lights. Retested and lights are no working with no errors. Job complete
Erick S.
WASHER MAYTAG MVWC565FW Cycled unt and found unit with no error codes on error. Cust states regardless of the size of load units basket hit the sides of cabinet. Recommending to replace suspension.; ordrng 1 W11130362 (SUSPENSION)
Erick S.
FREEZER FRIGIDAIRE LFFH20F3QWc "Installed new cold control. Retested unit and it’s now cooling . Compressor is now running with no errors, job complete"
Erick S.
ICEMAKER WHIRLPOOL WRF767SDHZ "Cycled unit and found motor to door not closing all the way causing an air leak and making ice melt. Replaced door ice motor. Retested it and door is now closing with no errors, job complete"
Erick S.
DRYER MAYTAG MGDB765FW Installed new sensor. Retested it and unit is now cycling and heating. Job comp
Erick S.
REFRIGERATOR FRIGIDAIRE FGHD2368TF Water tube has kink causing water ro remain in tube and freeze causing no ice production. Unt will need new tube; ordrng 1 241920103 (tube-water)
Erick S.
DISHWASHER WHIRLPOOL WDT780SAEM1 Found broken taps on adjuster for rack causing rack not slide. Unit will need new adjuster assembly ; ordrng 2 W10712395 (adjuster)s
Erick S.
WASHER MAYTAG MVWX655DW0 "Cycled unit and found unit with stripped hub and wash plates causing grinding noise. Replaced both parts. Retested it and it’s no longer grinding. Job comp ; used 1 W10902814 (WASH PLATE), and 1 WPW10402178 (HUB ) from stock"
Erick S.
DRYER GE GTD65GBSJWS Installed new thermostat on unit. Retested on different cycles and it heated with no errors. Job comp
Erick S.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Upon arrival found unit with frosted evap causing unit not to cool correctly in refrigerator and unit to leak from deli drawer. Unit will need new thermistor; ordrng 1 W10902214 (thermistor) and 1 W11033168 (harns-wire)
Erick S.
DRYER MAYTAG MGDB765FW0 "Cycled unit and found short cycling causing unit not to heat correctly. Accesed vent and found lint build up causing poor airflow, removed lint and retested it. Unit is now cycling and heating with no errors. Job comp
Erick S.
DISHWASHER WHIRLPOOL WDT780SAEM1 Installed new rack adjusters on unit. Retested it and it passed all tests with no errors. Job complete
Erick S.
DRYER WHIRLPOOL WGD49STBW2 Cycled unit and found unit with bad flame sensor . Ticking on and off while attempting to light. Unit will need new sensor. ; ordrng 1 WP338906 (sensor)
Erick S.
REFRIGERATOR FRIGIDAIRE LGHX2636TF will not cover. Tested fans for cooling and found no airflow. Accesed freezer evap and found broken fan blade causing it not to cool. Replaced fan blade, retested it and it’s now cooling with good airflow. Job comp; used 1 5308000010 (FAN BLADE) from stock"
Erick S.
WASHER MAYTAG MVWC555DW "Unit has bad control, while running any diagnostics board is dc is failing. Was able to see unit has shifter error. Tested it and found bad shifter. Unit will need both shifter and board repalced.; ordrng 1 W10913953 (actuator) and 1 W11116591 (cntrl-elec)"
Erick S.
DRYER MAYTAG MEDC465HW Bottom half of door slightly sticking out. Cust just bough unit and had it delivered. Removed and realigned both door hinge and door. Retested it and door is now closing evenly. Job complete
Erick S.
WASHER WHIRLPOOL WTW8500DW Cycled unit and found unit with pressure fault error causing it not to advance in wash. While running diagnostics heard grind coming from rotor. Rotor teeeth are worn along with slider. All 3 parts will need to be replaced ; ordrng 1 W10734521 (slider) and 1 W10754161 (motor rotor) and 1 W10812418 (cntrl-elec)
Erick S.
WASHER WHIRLPOOL WTW5000DW1 "Cycled unit and found gear case grinding and leaking oil causing noise. Replaced cam,hub,washplate. Retested it and dit passed all tests with no errors. Job comp"
Erick S.
RANGE KITCHENAID KSGG700ESS Cycled uni and found it with f6e1 error code. Tested and found unit with bad board and sensor out of tolerance causing it not to cycle. ; ordrng 1 W10833885 (sensor) and 1 W11034208 (cntrl-elec)
Dane K.
MICROWAVE OVEN JENN-AIR JMC2430DP01 "Magnetron a shorting out and sorted out thermostat and control board. Unit needs a new thermostat, magnetron, and control board; ordrng 1 W11098747 (magnetron)"
Dane K.
WASHER WHIRLPOOL WTW4900BW0 Removed and replaced suspension and gearcase and calibrated and tested unit. Unit functions normal now.
Dane K.
WASHER WHIRLPOOL MVWX655DW1 Removed and replaced housing and tested unit. Unit functions normal now
Erick S.
DRYER MAYTAG MAYTAG Cust approved vent cleaning
Dane K.
COOKTOP GE JP3530DJ3BB Did not mean to schedule visit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE FFSS2615TS Upon arrival both rerfigerator and freezer door would knock when opened. Unit needs new door closers.; ordrng 2 241856502 (plate-door closer)s and 1 242000502 (bearing-hinge) and 1 242015302 (bearing-hinge(ref))
Dane K.
WASHER MAYTAG MVWB980BW Removed and replaced water valve and Spencer and tested unit. Unit functions normal now
Dane K.
MICROWAVE MAYTAG MMV4205DS1 Installed interlock switch kit and tested unit. Unit functions normal now
Dane K.
OVEN WHIRLPOOL WOS51EC0AS Upon arrival of that unit was dead. Found thermal fuse open. Removed and replaced fuse and tested unit. All functions operating normally; used 1 WPW10545255 (FUSE-THRML) from stock
Dane K.
WASHER GE GTW485ASJWS Find arrival unit was leaving water at the bottom of the tub and was very loud in the drain cycle. Found unit with faulty drain pipe. Remove and replace drain pump and tested unit. Unit functions normal now; used 1 WH23X27574 (PUMP) from stock
Dane K.
WASHER WHIRLPOOL WTW5000DW Upon arrival the unit would not fill with water and would not calibrate. Removed and replaced valve an control and calibrated and tested unit. Unit functions normal now
Cesar H.
MICROWAVE KITCHENAID KHMS2050SSS2 Replaced mag and inverter unit tested good
Cesar H.
DRYER ELECTRIC WHIRLPOOL WTW7600XW1 Replaced pump all tested good
Cesar H.
WASHER WHIRLPOOL WFW94HEAW0 Replaced drain pump ran test all checked good
Cesar H.
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 No cool in refrigerator compartment found ice build up in return vent restricting air flow back to freezer cleared ice out vent restoring air flow unit tested good
Cesar H.
OVEN FRIGIDAIRE LGGF3043KFU Unit having problems with oven door closing and opening found rack that slides in and out with door is getting hung up on cavity disconnected rack from door so that customer can open and close door customer said they are ok with leaving it disconnected they like it that way better rest of the unit tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Found failed ice maker has e5 code lost home position routed for ice maker ; ordrng 1 WPW10764668 (ice maker)
Cesar H.
WASHER WHIRLPOOL WTW4915EW2 "Bearing on gear case failed caused transmission shaft to drop down this damaged belt, pulley on motor and drive pulley, wash plate does not come off transmission shaft will have to break it off in order to replace gear case ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11239857 (BELT) and 1 WPW10215115 (washplate)"
Cesar H.
WASHER MAYTAG MVWX655DW1 Wash plates aluminum center is stuck on gear case shaft will not come off tried heating it and pounding it out. couldnt remove center gear case will need to be replaced but do to the size of the aluminum center on wash plate basket can’t be removed because aluminum center does not fit thru basket center hole basket and tub will also have to be replaced in order to repair unit. Was not able to install new wash plate or hub ; ordering 1 W10512161 (tub assembly) and 1 W10752719 (basket) and 1 W11035751 (gearcase)
Bryan D.
DRYER WHIRLPOOL WGD8000DW4 Removed and replace the control and moisture sensor. Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
RANGE WHIRLPOOL WFG515S0ES0 Cx states oven won’t ignite. Inspected oven found ignitor not making. Intact with valve to start flame bent ignitor toward valve. Unit is now functioning as designed. Started bake 5-8 times unit lit every time. No dents dings or scratches caused by tech.
Cesar H.
RANGE AMANA AGR5330BAW3 Front top panel coming off on left hand side screws are coming off tried reinstalling screws found screw holes on panel are stripped will require new panel ; ordrng 1 W11117116 (PANEL )
Bryan D.
WASHER MAYTAG MVWB835DW0 Cx states washer is not spinning and making loud grinding noises. Ran diagnostics. Unit will not respond. Ordering control. Inspected tub removed wash plate to look for obstruction and found gasket around gear case is tearing and not allowing tub to spin properly. Ordering a control and gear case; ordrng 1 W10811956 (drum assembly)
Bryan D.
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 Evacuated system. Removed and replaced compressor. Vacuumed system for 20 minutes. Unit held vacuumed. Charged sys5em to specs. Unit is properly cooling and all levels look good.
Bryan D.
COOKTOP WHIRLPOOL WFG320M0BS Removed and replaced control. Unit stopped making buzzing noises. Told cx if unit does it again to give us a call so I can call techline.
Bryan D.
DISHWASHER KITCHENAID KDTE254ESS1 Cx states seeing oil like substance after a cycle. Ran diagnostics and got no error codes. Ran sump test with 4 cups on top shelve. All functions are normal. Told cx if oil substance happens again to give us a call and I’ll contact techline as of now. No issues were found.
Bryan D.
REFRIGERATOR WHIRLPOOL W1TXEMFWQ00 Cx states water is dripping into fridge from freezer. Inspected unit. Found ice build up on evap blocking air return causing water to drip in fridge. Found evap motor not running at proper speed ordering evap motor. ; ordrng 1 WP2315539 (motor-evap)
Bryan D.
REFRIGERATOR KITCHENAID KRFC704FPS00 Job complete
Bryan D.
REFRIGERATOR KITCHENAID KSSC42FMS00 Cx states fridge temps are to cold. Inspected unit and found open thermistor. Also heard noises from damper Cx states hearing noise off and on damper stuck in open position. Removed and replaced both the damper and thermistor
Bryan D.
DISHWASHER WHIRLPOOL WDT780SAEM2 C states hearing noises again. This time had unit running and I was able to hear noise. Bottom spray arm was banging against bottom rack. Removed and replaced both upper and bottom spray arms. Ran unit and noise went Away. C approves repair. No dents dings or scratches caused by tech.
Bryan D.
WASHER WHIRLPOOL MVWB765FW2 Removed and replaced control. Calibrated and tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cx states fridge isn’t cooling again. Inspected unit and found leaks at evap and factory weld from cabinet to condenser. Ordering evap; ordrng 1 WPW10321158 (evaporator)
Bryan D.
WASHER ROPER RTW4640YQ1 Cx states washer just fills and that’s it. Ran diagnostics got no error codes. Ran test cycle unit functioned as designed. Ran manual test and all functions are normal instructed cx on proper loading of unit.
Bryan D.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Cx states fridge has been making loud noise and it’s off and on. Inspected unit heard noise coming from compressor. Compressor is making loud noises and turning off. Ordering compressor; ordrng 1 W10276644 (compressor)
Billy J.
REFRIGERATOR WHIRLPOOL WRF540CWBW01 upon arrival removed and replaced door retested job complete
Billy J.
COOKTOP KITCHENAID KFGD500EBS00 Wpw10591270 removed and replaced all orfices retested job complete unit operates as designed inspected all flames and unit is operating as deaighned job complete
Billy J.
WASHER WHIRLPOOL WFW7590FW0 upon arrival removed and replaced bellow retested unit finished with no leak job complete
Billy J.
REFRIGERATOR KITCHENAID KRMF606ESS01 upon arrival removed and replaced pad spring and switch retested and now paddle does not stick but water still coming out inspected resivor and valve found defective will replace; ordrng 1 8567668 (tie-wire) and 1 RESIVOR (RESIVOR) and 1 W10394076 (valve-inlt)
Billy J.
RANGE AMANA AGR4230BAW3 upon arrival door was completly off reinstalled door retested job complete
Billy J.
WASHER MAYTAG MVWB835DW2 upon arrival cx stated unit not washing properly cx had unit sitting in a 3 ft bro 2 foot hole unit not stable at all had cold water turned off because valve is leaking so bad and had overload error code instructed him to call plumber to move washer out of hole and instructed him on proper loading job complete
Billy J.
TRASH COMPATOR KITCHEN AID KTTS505ess0 upon arrival trash compactor was not shutting off when unit was going up and would make knocking noise found foot switch was bent so switch was not being fully engaged also found loose connection on limit switch resecured retested job complete
Billy J.
WASHER WHIRLPOOL WFW9700VW00 upon arrival cx stated unit makes load noise in spin tested unit and found unit has bad tub bearing cx he stated he will buy a new unit job complete
Andrew P.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Removed and replaced compressor and valve. Pulled vacuum and it held. Recharged unit to 4.75oz r134a. Checked pressure ok. Comp and fans running. Instructed Cx to give 24HRS to reach temp.
Aaron B.
WASHER WHIRLPOOL WTW5000DW1 "unit is not spinning the cloths out , Tested unit hub asm is stripped and washplate ordered parts ;ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752283 (washplate)"
Aaron B.
OVEN WHIRLPOOL WFG550S0HZ0 "Checked ops unit igniter is not working , replaced made sure of a good connection tested ops unit started heating and will work correct now"
Aaron B.
M/W OTR KITCHENAID KMHS120ESS5 "Replaced the interlocks , tested operations normal now"
Aaron B.
M/W OTR MAYTAG MMV4206FZ3 Sometimes the unit open door closed door comes on also needs interlock switches and unit is intermittently not heating water park; ordrng 1 W11244490 (INTERLOCKS KIT)
Aaron B.
REFRIGERATOR FRIGIDAIRE FFHB2750TD0 Replaced the control and ice maker tested ok at this time
Aaron B.
DISHWASHER MAYTAG MDB8979SFZ2 "Some sort of black plastic fell and melted on the heater, removed from heater , tested heater in great shape tested ops normal now"
Aaron B.
WASHER WHIRLPOOL WTW4816FW2 "door latch asm was just clicking not working or advancing , replaced retested operations normal now , unit is now working as designed"
Aaron B.
REFRIGERATOR KITCHENAID KFIS20XVMS5 "Unit main board is bad needs to be replaced, customer pulled unit out and put back after repair tested ops normal now.
Aaron B.
WASHER WHIRLPOOL WTW8540BW1 "Replaced the door lock asm tested ops normal now , unit is working as designed"
Aaron B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "The key operations unit is working as designed , advised customer to in crease the hot water temp only 109 degrees Manufacture requires minimum 120° hot water customer needs have the builder turn off the hot water past 120° to get 120° at the Fossett and it takes forever for the water to get hot from their customer instruct customer at doesn’t understand there’s also by not having hot enough temperatures will not clean or sanitize the dishwasher as well unit drains good operate well advised to use a fresh tablets once a month also to help clean up the dishwasher"
Aaron B.
DRYER MAYTAG MGD6000XW1 Replaced the rollers and idler wheels tested ops normal now
Aaron B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Unit water line in the freezer door is leaking when getting water at the dispenser, ordered water lines; ordrng 1 WPW10238091 (tube-water) and 1 WPW10386778 (tube-water)"
Aaron B.
FREEZER WHIRLPOOL WRT541SZDW00 "Unit operating thermostat was sticking in the off position and not cycling on and off in a correct manner , replaced the thermostat tested ok at this time operates normal allow 24 to 48 hrs to get back to normal"
William L.
M/W OTR WHIRLPOOL WMH32519HZ1 "found power at turntable wiring open & connecter at turn table motor broken, ordered turntable motor.; ordrng 1 W10642989 (motor-turn) and 1 W11039326 (wire harness)"
William L.
WASHER MAYTAG MVWX655DW0 "F5E2, F5E3, found codes for lid lock fault, found wahplate & gearcare slines stripped, ordered washplate, gearcase,belt.; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
William L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "test 56 , E5; ordered ice maker for unit.; ordrng 1 W11188383 (ice maker)"
William L.
DISHWASHER WHIRLPOOL WDT970SAHB0 "F5E4, checked float switch, not pumping water, ordered pump /motor, control brd; ordrng 1 W11087206 (cntrl-elec) and 1 W11087376 (pump&motor)"
William L.
RANGE WHIRLPOOL WEG745H0FS0 "found no codes, found igniters sparking ok, unit getting gas flow. intermittently not lighting & shutting down( won’t atempt to relit). ordered control, igniter & valve; ordrng 1 W10861656 (regulator) and 1 W10885069 (cntrl-elec) and 1 WPW10324262 (igntr-oven)"
William L.
WASHER WHIRLPOOL WTW8500DR2 "F2E1, cleared code, ran self diagnostics, checked unit for codes, checked code no codes found, unit over filling intermittently, ordered control brd; ordrng 1 W10812418 (cntrl-elec)"
William L.
DRYER WHIRLPOOL WED8500DR3 unit function buttons not working correctly and console labels coming off. ordered control & console.; ordrng 1 W10573719 (console) and 1 WPW10739349 (cntrl-elec)
Tyler F.
REFRIGERATOR WHIRLPOOL KSSC48QTS02 Customer is having similar issue. This time the frost was under the ice bin. Found the door flap for ice dispenser is not sealing. Ordering door and ice door motor.; ordrng 1 WP2180353 (door-chute) and 1 WPW10546285 (motor)
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer stated that the ice maker is not dispensing ice. Ordering auger motor in stock.; ordrng 1 W10822606 (motor)
Patrick C.
M/W OTR WHIRLPOOL WMHA9019HN1 Scratch on the new door. Need to order again ; ordrng 1 W11186017 (DOOR)
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 left door ; ordrng 1 W11307204 (DOOR)
Tyler F.
WASHER MAYTAG MVWX655DW0 Customer stated that the unit is not washing. Found stripped wash plate. Removed and replaced wash plate tested all works good at this time.
Tyler F.
DISHWASHER MAYTAG MDB6601AWW Customer stated that unit has never had performed after house inspection. Removed and replaced heater kit. Tested all works good at this time.
Tyler F.
FREEZER WHIRLPOOL WRS325FDAM04 Customer stated that the ice bin is cracked and ice is falling through. Removed and replaced ice bin. Tested all works good at this time.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Not dispensing ice or water and unit showing door open when door is closed. I found that the unit has older style door switches and they have caused the liner on left side door to dimple inward and is now not making contact with switch. Unit needs a new left side RC door and new door switches. Ordering parts. ; ordrng 2 12002646 (light switch)s and 1 W10915642 (dor-fip)
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that the lid broke at the hinge. Removed and replaced lid. Found latch on new lid is broken. Removed and replaced lid and screws. All works good at this time.
Kenneth M.
RANGE THERMADOR PRL366EG/10 Found unit with a bad sparkler in oven. Not allowing oven bake to spark. Ordering control board for oven bake. Intermittent working watched proper voltage send and then cut out. Ordering board. Also ordering igniter for a slight break in ceramic; ordrng 1 418885 (ignitor spark) and 1 605350 (control unit)
Tyler F.
REFRIGERATOR MAYTAG MFI2269FRZ02 "Customer states the water dispenser is not working and the ice maker is not making ice, found water filter is defective and not allowing water through. Customer to replace filter. All works good at this time."
Kenneth M.
COOK TOP MAYTAG MGC9536DS00 Found unit working properly except power burner in middle did not hav e the right burner cap. Ordering customer new cap kit. ; ordrng 1 W10819916 (cap-burner)
Tyler F.
OVEN KITCHENAID KOSE500ESS02 Customer stated that the oven is not working. Unit has a F6E6 error code for communication lost for appliance manager. Removed and replaced main control tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Customer stated that the crushed option is not working on dispenser. Found ice bin selector was not in the actuator. Fixed and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Customer that the freezer has frost and refer is freezing everything. Found customer using shelf protectors causing air flow blockage in refer. Silicone cabinet to remove air leak. All works good at this time.
Jim S.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Fill tube to ice maker is frozen in the door; ordrng 1 W10849515 (dor-fip) and 1 W11230096 (FILL TUBE)
Jim S.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Ordering new parts to repair the new refrigerator ; ordrng 1 2223877 (latch) and 1 W10672579 (door-ice) and 1 W10678156 (pad) and 1 W10834718 (housing) and 1 W10900871 (cover-filt)
Steven W.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. Had f0e5, f8e5 error codes. Found hot & cold hoses reversed, drain hose too far into drain. Corrected hoses. Ran auto test cycle, calibration- passed. Fills, agitates, drains, rinses, & spins properly. Complete."
Steven W.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Ran diagnostics- ok. Found drain hose clamp too large for air gap connection. Advised builders to call plumber/ installer back. DW is not leaking. Complete.
Steven W.
WASHER WHIRLPOOL WTW4855HW0 "Ran diagnostics. Had f8e1 error code. Cleared error code. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Advised remove board or fasten to concrete. Complete."
Raymond D.
WASHER WHIRLPOOL CAE2745FQ0 Upon arrival cx starting clothes are wet and water is staying in tub after unit done. Found drain pipe at 18” tapped off. Causing a siphon affect. Instructed cx on proper use and care of unit. Cx will need plumber to correct drain piping.
Jesus C.
REFIRGERATOR KITCHENAID KRFC704FSS00 Customer states that dispenser label is not longer showing. Removed dispenser assembled and replaced parts. Also customer just stated that unit is not dispensing water. Checked water pressure and it’s good. Removed connector from water valve and getting 117 vac. Need to replace valve. Ordered part.; ordrng 1 W10865826 (valve)
Raymond D.
WASHER MAYTAG MVWC565FW1 Upon arrival cx stated unit would shut down mid cycle and the light would stay lit. Inspected and found unit loaded incorrectly causing off balance error. Instructed cx on proper use and care of unit. Unit functions as designed.
Raymond D.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Upon arrival unit would only make crushed ice. Found bad solenoid. Replaced and tested, unit functions as designed."
Raymond D.
WASHER WHIRLPOOL WTW7300DW0 "Replaced valve and tested, unit functions as designed."
Patrick C.
DRYER ADMIRAL AED4675YQ1 "Customer having issues with a noise during ops. Checked out noise and it’s coming from the front panel. Took apart and found drum seal off causing noise. Reinstalled tightened and secured. Tested unit, all ops checked good"
Patrick C.
WASHER MAYTAG MVWB835DC3 Customer having issues wi5 the water not filling properly. Checked the error codes and found a long fill error. Check3d water flow and there was barely any flow. Water pressure good and inlet screens not plugged. Needs new valve. Removed and replaced valve. Calibrated and auto tested all ops checked good
James M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Replaced adapter with new model. Upon install LED power board went bad. Ordering new per Andy with Techline. 7723494423 per Andy; ordrng 1 W10804160 (cntrl-elec)
Patrick C.
WASHER MAYTAG MVWB835DW3 Found the customer having fill issues with the unit. Water seems to just trickle in. Checked supply and water was good. Inlet screens not plugged. Found long fill error code. Needs new water valve. Removed and replaced water valve. Calibrated and ran auto test. All ops checked good
James M.
WASHER WHIRLPOOL MVWB835DW3 Tested unit and found unit agitating during spin. Also washplate was rubbing on basket. Wasplate wash seated and tight. Ordering gearcase and control; ordrng 1 W10811956 (drum assembly) and 1 W11170706 (CONTROL ELEC)
Patrick C.
WASHER MAYTAG MVWB835DW3 "Customer having an issues with a squeak noise while in ops. Every cycle does it just some more then others. Checked unit out, without clothing and heard the noise. It’s coming from gear case. Took a look under unit and the gear case leaked the oil out. Needs new gear case. Removed and replaced. Calibrated and tested unit. All ops checked good"
Patrick C.
DRYER ADMIRAL AED4675YQ1 "Customer having issues with a noise during ops. Checked out noise and it’s coming from the front panel. Took apart and found drum seal off causing noise. Reinstalled tightened and secured. Tested unit, all ops checked good"
Mitch l.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Upon arrival I removed and replaced led control.tested unit unit led lights are lighting. Unit is functioning normal at this time of service.
Michael M.
WASHER WHIRLPOOL WTW5000DW2 "Cx states unit is dead.I’d was locked. Control is unresponsive. Green light is off. Verified 120v at wall.Removed an d replaced control, lid latch, and actuator.Rebooted unit and ran through auto service test. Passed with no issues. Unit ops as intended job complete"
Michael M.
DISHWASHER KITCHENAID KUDS30IXSS4 Removed lower rack wheel assemblies and replaced with new. Rack now glides smoothly as intended. Job complete
Isidore A.
OVEN KITCHENAID KEMS378SSS00 Found broiler element WP9760774 open damaged; ordr 1 WP9760774 (elmnt-brol)
Isidore A.
WASHER WHIRLPOOL MAV6300AWW Found water valve WP22002707 leaking; ordrng 1 WP22002707 (valve- wat 38.97)
Michael M.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Emoted and replaced mechanical thermostat.Control and thermistor had not arrived in time for repair. If call back order thermistor and control. Unit ops as intended job complete
Michael M.
REFER WHIRLPOOL WRS588FIHZ00 "Cx stayed one day unit stopped cooling. Light all worked but no cooling.On arrival tech found unit plugged in but “cooling off” illuminated on UI.Tech pressed switch 5&6 and compressor kicked on immediately.Entered diagnostics and thermistors are good, defrost bi metal is closed. Comp and diffuser op as intended. Unit is now cooling. Showed cx how to turn cooling on and off by pressing switch 5&6. Unit is blowing cold air. Advised cx wait 24 hrs for normal operating temps. Job complete"
Kevin M.
REFIRGERATOR WHIRLPOOL WRF736SDAM14 Found evaporator drain pan frozen over causing defrost water to flow down and out freezer. Defrosted drain pan and cleared drain tube. Also found broken stability bar for rails in freezer causing freezer door not to shut. Unit needs both left and right side rail assmbly. Removed and replaced left and right side rails. Tested unit. All tests good.
Isidore A.
OVEN JENN-AIR JGRP548WP01 Found f1e1 error oven range temp not able to calibrate put +25 degrees temperature variations from 375 degrees F to 275 degrees F ordering acu W10888661; ordrng on 1 W10888661 (cntrl-elec 204.88)
Kevin M.
MICROWAVE KITCHENAID KEMS309BSS00 "Unit is giving error code for over temp. I found 2 issues, first the cooling fan is running slow and bake relay on the main control is getting stuck open. Unit needs main control and cooling fan. Removed and replaced main control and cooling fan. Tested unit. All tests normal. "
Isidore A.
DRYER MAYTAG MGD4200BW1 Found door sagging door hinge and inner door panel W11229601 deformed; ordrng 1 W11229601 (INNER DOOR ASSEMBY 120.73)
Isidore A.
DRYER WHIRLPOOL WGD7590FW0 "Found gas valve 280119 chatter, customer is to have washer dryer pulled out and down for service; ordrng 1 280119 (gas burner)"
Kevin M.
ICE MAKER KITCHENAID KUID308ESS1 Unit is not stopping ice production and overfilling the bucket with ice. Found failed ice bin thermistor not telling board to stop ice production. Removed and replaced ice bin thermistor. Tested unit. All tests good.
Irvin F.
WASHER GE GTW460ASJ4WW "No drain, and noise. The unit is operating. The noise could not duplicate. Checked under the unit fo7nd oil on the gearcase cover. The gearcase is leaking. ; ordrng 1 WH05X25036 (GEAR) and 1 WH38X27335 (TRANSMISSION) and 1 WH49X25379 (PULLEY)"
Irvin F.
MICROWAVE WHIRLPOOL WMH31017HZ0 "The microwave will not heat. Found failed monitor switch, failed no heat. Test diode failed, replaced diode test, failed. Unit has bad cap, mag ohms over 1; ordrng 1 W10754299 (magnetron) and 1 W10832024 (thrmst-fix) and 1 W10850446 (capactr-mg), used 1 W10492278 (DIODE), and 3 W10727360 (MICROSWITCH) from stock"
Kegan N.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Applied adhesive to seal outer freezer door cavity, per service pointer W10758831B. Allowed 10 minutes to dry. All works good this time."
Irvin F.
WASHER MAYTAG MVWC565FW0 "The unit wash motor is slipping, causing long wash t8mes. The pulley and shaft out I’d sync with the motor. ; ordrng 1 W11026785 (motor-drve)"
Kegan N.
REFRIGERATOR WHIRLPOOL MFF2558VEM10 "Removed and replaced freezer gasket. Checked for proper seal, test good."
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 There are several frayed and broken wires in the wire harness. The issue is at the zip ties connections. Unit needs wire harness. ; ordrng 1 5304508052 (harness)
Kegan N.
WASHER WHIRLPOOL WTW5000DW0 "Customer stated underneath to making noise. Inspected unit, unit off balance. Adjusted legs and tested good."
Kegan N.
WASHER MAYTAG MVWB865GW0 "Customer stated water coming from washer. Inspected unit, water dripping from drain hose, clamp loosened. Readjusted clamp, and tested unit. No leak present. Test good."
Irvin F.
WASHER AMANA NTW4516FW2 "CX says the unit has no power. Confirmed the 5dc led is not present. Replaced control. Test unit lock failed to close. Replaced. Test unit for operation, found gearcase is slipping. Oil under the unit from the gearcase ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11255272 (GEAR CASE)"
Jim S.
RANGE WHIRLPOOL WOS92EC7AB01 Blown thermal fuse and cavity thermostat. Need to remove oven for repair
Irvin F.
WASHER HOT POINT HTW200ASK0WW "The washer has a broken belt. Need to replace. The pulley is in poor shape, replacing also. ; ordrng 1 WH01X24697 (BELT) and 1 WH49X25379 (PULLEY)"
Jim S.
DRYER MAYTAG MGDX655DW2 Replaced motor and blower. Unit tested ok
Jesus C.
REFIRGERATOR WHIRLPOOL WRT549SZDM01 Removed control board had installed new board. Also sealed liner on both compartments. Unit is now working as design.
Jesus C.
OVEN WHIRLPOOL WFG515S03ES1 Customer states that unit didn’t turn back on. Ran diagnitcs and no fault found. Removed racks and burner covers. Ran unit several cycles till it reached 350. Unit lit up every time. Unit is working as design.
Jesus C.
WASHER WHIRLPOOL WFW92HEFW0 Customer states that unit soap dispenser not working. Checked unit and ran diagnostics no error codes. Diagnostics passed and customer instruct on adjusting the soap on UI panel. Unit is working as design.
Jesus C.
DISHWASHER WHIRLPOOL WDF520PADW7 Customer states that unit is not draining. Checked unit and found water in unit. Found the airgap clogged up. Removed debri and ran diagnostics . Unit isnow woking as design.
Jesus C.
REFRIGERATOR WHIRLPOOL KRFC302EPA00 Customer states that one door is higher than other. Adjusted feet on unit and tested. Unit is working as design.
Jesus C.
RANGE KITCHENAID KSGG700EBS1 Customer states that unit ignitor not working. Checked unit and ignitor not working. Removed from UI panel. Found the connector loose and making good contact. Connected connector and tested unit. Unit is now working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL KRFC302EPA00 Customer states that doors aren’t lined up. Checked unit and found the top drawer hitting doors due to height. Lower unit and feet. Unit is now working as design.
Hector Z.
DISHWASHER KITCHENAID KUDS30CXWH1 Dishwasher leaking through the door seal; ordrng 1 W10300924V (door seal)
James M.
DISHWASHER KITCHEN AID KDTE334DSS0 Found unit with wire to drain pump broken. Stripped wire and attached spade connector. Reattached to drain pump and tested unit ok. Unit drains fine and no leaks.
Hector Z.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Checked unit and found stuck ice maker. Ordered ice maker and fill valve.; ordrng 1 W10884390 (icemaker) and 1 WPW10498976 (valve)
James G.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Defrosted fresh food evaporator and replaced listed parts Tested ok
Hector Z.
REFRIGERATOR WHIRLPOOL WRS325SDHB00 Fresh food compartment freezing up everything. Ordered the diffuser and thermistor.; ordrng 1 W11236848 (DIFFUSER ) and 1 WPW10384183 (thermistor)
James G.
WASHER WHIRLPOOL WTW5000DW1 Drive pulley loose Tightened and tested ok
George Y.
WASHER MAYTAG MVWB835DW3 Found washer non responsive f6e2 error on diagnostics bad communication interface control board need to replace ok to order parts.; ordrng 1 0053472 (power control board) and 1 W11035014 (console)
James G.
REFIRGERATOR WHIRLPOOL ED25TEXHW00 Cleared frozen fill tube
James G.
DRYER MAYTAG MCE8000AYW Replaced listed part Tested ok
George Y.
DISHWASHER JENN-AIR JDB8700AWS3 Found dishwasher bottom rack wheel adjusters just popping off née to replace ok to order parts.; ordrng 4 W10195416 (wheel)s
George Y.
DISHWASHER MAYTAG MDB4949SDZ0 Found dishwasher errorf6e1 no water fill detected float on dishwasher will need to be replace possible overfilling ok to order parts .; ordrng 1 W10327249 (water inlet valve) and 1 W10734532 (float switch)
George Y.
MICROWAVE WHIRLPOOL WMH73521CS-1 Found microhood door not communicating door switches need to replace ok to order parts.; ordrng 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock)
Isidore A.
DISHWASHER KITCHENAID KUDS30IXSS1 Removed old control panel and installed new control panel test dishwasher ok at this time.
George Y.
DRYER MAYTAG MEDZ600TW1 Found dryer not turning found bad control board need to replace customer will call us for further notice complete 115.00 service fee if only want repair.; ordrng 1 W10111606 (board control)
Isidore A.
REFRIGERATOR MAYTAG MFI2569YEM2 Removed user interface and installed new user interface test ok but but not going into test diagnostics. Removed old main board and installed new main board. Test ok
Irvin F.
RANGE WHIRLPOOL WFG505M0BS2 "Left side veneer is peeling off. Removed door installed replacement oven door front area. No issues, all ops normal."
Irvin F.
DRYER GE GTD45EASJ2WS Installed replacement baffles. No issues. All ops normal.
Irvin F.
REFRIGERATOR FRIGIDAIRE LFHT2131QP The unit unit is not cooling. Unit dead. Main control failed. Installed new control a fan and harness. Powered the compressor not on replaced starter good. All ops normal.
Erick S.
WASHER GE GTWN4250DWS Cycled unit and found unit with pressure fault error causing it not spin. Unit will need new pressure switch and board.; ordrng 1 WH12X10412 (switch pressure) and 1 WH12X10614 (control assembly)
Erick S.
FREEZER GE GTS21FGKWW Cycled unit and found units evap fan motor getting voltage but it’s just humming. Fan blade spin free but motor is not turning. Unit has bad motor and will need to be replaced.; ordrng 1 WR60X27431 (FAN MOTOR)
Erick S.
REFRIGERATOR KITCHENAID KRFC704FBS "Tube is freezing causing it not to make ice, found broken wire causing heater to fail. Attmped to remover but not successful, tube and heater are stuck. Unit will need new door. Also recommending to replace main board to ensure repair.; ordrng 1 W10849515 (dor-fip) and 1 W11169516 (CONTROL)"
Erick S.
REFRIGERATOR KITCHENAID KSSC48QTS00 Customer decided to go with job. Ordering front paddles just Incase. ; ordrng 1 WPW10260622 (cover-frnt)
Dane K.
REFRIGERATOR WHIRLPOOL WSF26C3EXF Pond arrival of the unit was freezing food in the fresh food compartment. Ran test three and diagnostics to open and close dampener door. Dampener door stayed open all the time letting cold air into the fresh food compartment from the freezer. Unit needs new damper door; ordrng 1 W11177624 (BAFFLE)
Hector Z.
DRYER WHIRLPOOL WGD8000DW4 Object trap inside the blower wheel housing. Removed and tested ok.
Hector Z.
WASHER MAYTAG WFW85HEFC1 Replaced bellow and front panel. Ran a quick diagnostic test. Tested for leaks. Tested ok.
Dane K.
RANGE FRIGIDAIRE LGGF3046TF Upon arrival of the unit was giving an F 11 shorted keypad fault code. Unit needs new control board and new overlay; ordrng 1 316419841 (OVERLAY) and 1 5304509230 (BOARD)
Dane K.
ELECTRIC RANGE AMANA AER3311WAW0 Upon arrival the large element on the cooktop would not work and the oven would not take. Found the elements sorted out and took out infinite switch. F found oven thermostat not sending footage to bake. Unit needs new switch new 8 inch element a new oven thermostat ; ordrng 1 WP3138953 (SWITCH ) and 1 WP9761346 (elmnt-surf) and 1 WP9762215 (swtch-oven)
Hector Z.
OVEN WHIRLPOOL WFG515S0ES1 "Replaced bake electrode, harness wire and grates. Tested ok."
Hector Z.
WASHER WHIRLPOOL WTW5000DW1 Replaced suspension. Tested ok.
Dane K.
FREEZER WHIRLPOOL WRX986SIHZ Upon arrival there was ice forming all over the freezer. Found service pointer for this issue. Ordering kit advised by service partner as well as door and gasket for freezer; ordrng 1 W10864518 (adapter) and 1 W10919622 (dor-fip)
Dane K.
WASHER FRIGIDAIRE FFTW4120SW KC72105539. Customer is calling Frigidaire to get dispatch for this machine. Unit needs new control board and new lid lock; ordrng 1 5304511338 (LOCK) and 1 5304511341 (CONTROL)
George Y.
DISHWASHER WHIRLPOOL KDTE234GPSO Found dishwasher working ok customer says unit not drying dishes found dishwasher dishes and dry customer instruct very low jet dri very important for drying performance complete no dents or dings cause by tech.
George Y.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 Found refrigerator not making ice found fill tube plug clear out reposition retested ok complete no dents or dings cause by tech.
George Y.
DISHWASHER WHIRLPOOL KDTE234GPSO Found dishwasher working ok customer states unit is not drying dishes found dishwasher dishes and dry customer instruct very low jet dri very important for drying performance complete no dents or dings cause by tech.