Local Reviews
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George Y.
REFRIGERATOR WHIRLPOOL WRFA35SWHN00 Found refrigerator not dispensing water Found back of refrigerator kinking waterline found waterline valve sticking out to far refrigerator working ok now complete no dents or dings cause by tech.
George Y.
DISHWASHER KITCHENAID KUDS30IXBL9 Found dishwasher lights intermently flickering need to replace panel control; ordrng 1 W10500108 (panel-cntl)
Erick S.
REFRIGERATOR FRIGIDAIRE LFTR1832TF Found bad motor on unit causing it not to cool. Respected fan motor. Retested it and unit is now cooling both sections. Job complete.
Erick S.
FREEZER FRIGIDAIRE LFFH20F3QW "Cycled unit and found not to voltage to compressor causing it not to cool, tested cold control and found voltage to it but not out. Unit will need new cold control; ordrng 1 5304513033 (COLD CONTROL)"
Erick S.
DRYER MAYTAG MGDB765FW Cycled unit and found unit igniting but gas vavle is not opening causing it not to heat. Found unit with bad flame sensor causing errror. Unit will need new sensor; ordrng 1 WP338906 (sensor)
Erick S.
ICE MAKER FRIGIDAIRE LFSS2612TD "Cycled unit and heater is not working causing it not to dispense ice, . Installed new ice maker. It cycled and filled with no errors. Job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Unt is making ice but not dispensing it. Found auger shaft off of motor causing it not to dispense. Re installed and secured shaft and motor. Retested unit and now to dispense both types of ice. Job complete"
Erick S.
WASHER MAYTAG MVWC565FW Cycled unit and found. Motor giving off burning odor. Motor will need to be replaced ; ordrng 1 W11026785 (motor-drve) and 1 WPW10006384 (drive belt)
Erick S.
DRYER WHIRLPOOL WGD8000BW0 Cycled unit and found it heating. Resecured all connectors to fuses and reprogrammed main board. Retested through test cycle and it passed lol tests with no errors. Job complete
Dane K.
WASHER MAYTAG MVWB835DC3 1501Upon arrival the unit was tripping win in the wash cycle. Ordering appropriate parts four chirping noise; ordrng 1 W10811956 (drum assembly) and 1 W10902814 (washplate) and 1 W10915701 (rotor)
Erick S.
MICROWAVE KITCHENAID KMHS120ESS Cycled unit and found with faulty door switch causing it not to cycle and heat. Replaced 2door switches. Retested it and it cycled and heats with no errors. Job completed; used 2 W10727360 (MICROSWITCH) from stock
Dane K.
WASHER MAYTAG MVWB980BW "Upon arrival the unit was leaking. Found solenoid on the water valve opening too much and overflowing bleach dispenser. Also found bleach dispenser was cracked from too much pressure being blasted into it. Unit needs new dispenser and new valve; ordrng 1 W10853723 (valve) and 1 WPW10554110 (dispener)"
Erick S.
DRYER GE GTD65GBSJ3WS Cycled unit and found unit making loud noise while cycling. Found units blower and motor making noise. job complete
Dane K.
REFRIGERATOR WHIRLPOOL ARB2214CW Upon arrival the freezer door would not open or close. Found the right side rail missing ball bearings and not able to open and close unit needs new freezer rail.; ordrng 1 WP67002767 (slide- dra)
Dane K.
WASHER WHIRLPOOL WTW4900BW0 Upon arrival the unit was loud in the spin cycle and would knock so hard it would move. Found the suspension fail the test and found gearcase leaking oil and loud. Unit needs new gear case and new suspension; ordrng 1 W10780044 (suspension) and 1 W11035747 (gearcase)
Dane K.
WASHER WHIRLPOOL MVWX655DW1 W11127357Upon arrival unit would not fill. Unit was giving a long fill code and water valve would only hum when voltage was applied. Unit needs new vavle; ordrng 1 W11127357 (housing)
Dane K.
RANGE WHIRLPOOL GW397LXUQ06 Removed and replaced control board and switch membrane and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival the unit was not cooling. Found evap fan motor not running. Removed and replaced fan and tested unit. Unit functions normal now.
Dane K.
WASHER MAYTAG MVWB835DW0 Upon arrival the unit would not fill with water and was giving a long fill fault code. Found cold water still not opening. Removed and replaced water valve and tested unit. Unit would not drain at this time. Found hairpins obstructing unit from draining.
Dane K.
DRYER WHIRLPOOL WGD4800BQ Upon arrival unit was squeaking when running. Found rollers and pulleys worn out. Installed all parts and dryer repair kit and tested unit. Unit functions normal now; used 1 4392065 (DRYER REPAIR KIT) from stock
Dane K.
DRYER - GAS MAYTAG MGDC465HW0 Upon arrival the cx was smelling what she thought was smoke. Unit was giving odor due to vent in home venting blocked with lint. Instructed cx on proper use and care. Unit functions normal now
Cesar H.
OVEN WHIRLPOOL WOS92EC0AS04 Latch failed entered test mode found code for latch ran test latch failed ; ordrng 1 W10883049 (latch-door)
Cesar H.
DRYER ROPER RGD4516FW0 Failed door switch strike is broken on it. Switch will not close when door closed routed for switch ; ordrng 1 WPW10237959 (switch-dor)
Cesar H.
WASHER WHIRLPOOL WTW5000DW1 Found failed control has 120v at connector and control not responding not turning on and green led at back of control is off ; ordrng 1 W11116590 (cntrl-elec)
Cesar H.
DRYER MAYTAG MGDB765FC0 Failed ignitor visually broken causing unit not to heat replaced ignitor all tested good ; used 1 279311 (IGNITOR KIT & BRACKET) from stock
Cesar H.
WASHER MAYTAG MVWX655DW1 Customer instruct on water supply lines they have the anti flood valves in them and water flow when unit turns on valve trips the anti flood valve in the hose. Instruct on use and care as well and recommend hoses to unit be replaced. Tested and calibrated unit all checked good
Cesar H.
REFRIGERATOR WHIRLPOOL WZF79R20DW03 Replaced evap recharged unit all tested good
Cesar H.
DISHWASHER MAYTAG MDB4949SDM3 Replaced control ran test on unit all tested good
Cesar H.
REFRIGERATOR WHIRLPOOL W8TXNGMWQ1 Ice maker has power will not cycle also Teflon coating is coming off the mold replaced failed ice marker unit tested good ; used 1 4317943 (ICEMAKER) from stock
Bryan D.
REFRIGERATOR WHIRLPOOL PSEUDO Cx states that he already found what was going on with unit the cx had temperatures turned all the way up. No repair needed.
Bryan D.
REFIRGERATOR WHIRLPOOL WRT549SZDM01 Removed and replaced harness. I ordered evap motor twice and was sent both times without it. No dents dings or scratches caused by tech.
Bryan D.
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 Cx states ice build up again and higher temps in fridge. spoke with techline. We won’t defrost heater has shorted. Techline wants heater and harness changed. Ordering parts; ordrng 1 W11126973 (HARNS-WIRE ) and 1 WP2323198 (heater)
Bryan D.
MICROWAVE WHIRLPOOL KEMS378GWH0 Cx states light won’t go off. Informed cx that she has to close door. She is barley closing the door and hooks are not coming in contact with switches. Instructed cx on proper closing of door.
Bryan D.
DRYER MAYTAG MGDX655DW2 Found ignitor trying to light but not flame would start. Inspected unit and found gas turned off. Tuned on gas and right away there was a scent of gas. Found gas is leaking from valve on wall. Unit is functioning properly. Turned gas off and informed cx he needs to have valve looked at
Bryan D.
REFRIGERATOR JENN-AIR JS48PPDUDE01 Removed unit from cabinetry. Evacuated system. Removed and replace compressor along with dye drier. Vacuumed system for 25 minutes. Unit held vacuum. Replaced all panels and unit to cabinetry. No dents dings or scratches caused by tech on unit or home. Unit is now cooling.
Bryan D.
DISHWASHER WHIRLPOOL WDF550SAFS Removed and replaced drain pump. Tested unit. Found no leaks. Told cx if unit leaks again to give us a call.
Bryan D.
REFRIGERATOR WHIRLPOOL GD25BFCHB00 Door needs to be removed and wooden panels need to be removed. There is also glue behind the dispenser holding dispenser in place that will need to be removed.
Bryan D.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cx states ice dispenser was not functioning. Inspected unit found ice build up holding open chute. Cleared all build up. Unit is dispensing properly. No dents dings or scratches caused by tech.
Bryan D.
OVEN KITCHEN AID KEBS109BSS01 Cx states all her breads are burning. Ran diagnostics. Found no error codes. Tested unit. Unit pre heated as designed. Ran diagnostic to checks temps all temperatures were on point. Found nothing working inproperly with unit. Informed cx that maybe it was something she was baking with all other foods are fine other than her breads.
Billy J.
WASHER WHIRLPOOL WTW8500DC0 Upon arrival removed and replaced console and control instructed cx to make sure unit on dedicated cuirut unit functions as designed job complete
Billy J.
WASHER WHIRLPOOL WTW5000DW Upon arrival cx stated unit is dripping water inside of machine found inlet valves not closing ordering W10701459; ordrng 1 W10701459 (valve)
Billy J.
WASHER MAYTAG MVWB835DW3 Upon arrival cx stated unit makes load screeching sound when in high speed spin unit has bad gearcase removed and replaced retested job complete. Unit now functions as designed no leaks dings or scratches.
Billy J.
DISHWASHER KITCHENAID KDPE234GPS0 Upon arrival top rack leveling silver wear rack wheel is broken that holds rail in place broom cabinet to rail; ordrng 1 WHEEL (WHEEL)
Billy J.
M/W OTR AMANA AMV2307PFS0 Upon arrival unit giving door error code removed and replaced door switches from truck stock AHFRF00EPL1; used 1 W10727360 (MICROSWITCH) from stock
Aaron B.
RANGE JENN-AIR JGRP436WP02 Checked the outer door on both edges there’s an etching marks all the way down ordered new door outer ; ordrng 1 W11114791 (DOOR ASSEMBLY) and 1 WPW10159578 (nameplate)
Aaron B.
DISHWASHER KITCHENAID KDTE704DSS1 Checked operations unit is not responding unplugged and reset unit drain pump turns on and still no response to touch control ordered parts; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537425 (panel-cntl)
Aaron B.
WASHER MAYTAG MVWC6ESWW1 Washer timer is sticking and is agitating when it’s supposed to fill and then add state once it’s foam customer needs new timer.
Aaron B.
DISHWASHER MAYTAG MDB8989SHZ0 Unit dispensers for the detergent doors broken order new dispenser assembly; ordrng 1 W10861000 (detergent dispenser)
Aaron B.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Checked operations found nothing at this time , customer said the unit would say p/o and then would go in high speed operating normal, but right now unit is working normal and checked the electrical plug everything looks good at this time. job complete."
Aaron B.
RANGE WHIRLPOOL WFG525S0HS0 Replaced the control assembly tested operatins are normal now, job complete.
Aaron B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced the main board and UI board operations normal, Job complete"
Aaron B.
WASHER MAYTAG MVWC416FW0 "Unit was grinding with the belt cover , pulley nut was loose , pulled the nut off put blue lock tight in the nut reinstalled nut tested operations normal at this time"
William L.
DISHWASHER WHIRLPOOL WDTA50SAHV0 "Replaced door hinges, door latch assembly & console panel,tested door latch functions, ran self diagnostics on unit, unit operating as designed."
William L.
REFIRGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced main control, cycle ice maker, tested ok"
William L.
OVEN WHIRLPOOL WFG320M0BS3 "Replaced main control & oven sensor, ran bake cycle, heated up to 350 & relit when temps dropped, unit operating as designed."
William L.
DISHWASHER WHIRLPOOL WDT710PAHB1 "Checked for codes, F5E1, Ran diagnostics cycle , Found unit operating as designed. instructed cx on using rinse aids & hot water supply needed to run unit. unit disabling control disabling heater due to water supply temps."
William L.
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Replaced microwave management brd, tested turn table & MW functions, tested ok"
William L.
DRYER - ELECTRIC FRIGIDAIRE FFLE3911QW0 "re-attached belt to tension roller & drum. aarons dryer., tested dryer functions, tested ok"
William L.
DRYER AMANA NED4655EW1 "Unit heating up normally, air flow ok at dryer exhaust duct, found no problem with unit, instructed cx on cleaning house dryer vent."
Tyler F.
WASHER ROPER RTW4516FW1 Customer stated that the cold water valve is not working. Cycle tested unit both valves are functioning as designed. Calibrated unit and checked temp selector to make sure working properly.
Tyler F.
WASHER MAYTAG MVWB765FW0 Customer stated that unit shuts off mid cycle. Checked for error codes. Found stuck key error code. found open neutral and wall outlet. Calibrated unit and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Customer stated that door seal is ripped. Removed and replaced freezer door. Tested all works good at this time.
Tyler F.
M/W OTR WHIRLPOOL WMH31017AS2 Customer stated that the turntable driver burned and deformed glass. Removed and replaced driver and turntable glass tested all works good at this time
Tyler F.
RANGE WHIRLPOOL WGG7745S0FS02 Customer stated that the oven will not heat. Unit was just installed. Found switch on gas valve flipped. Fixed and preheated all works good at this time.
Steven W.
DRYER WHIRLPOOL WGD5000DW3 "Found flame cutting off. Found vent duct plugged. Advised to call landlord or duct cleaning service. Dryer is tumbling, heating properly. Complete."
William L.
DISHWASHER WHIRLPOOL WDTA50SAHB0 "found code F6E4, F5E1, found concole buttons sticking, checked connections to UI, ordered concole for unit.; ordrng 1 W11157079 (UI console )"
William L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Fridge has to be completly disassembled to check wiring harness in liner for shorts, unit will not function with deli. UI board installed"
William L.
MICROWAVE OVEN FRIGIDAIRE FPBM3077RFB "unit blowing fuses, found shorted transformer, ordered mag, transformer diode, cap.; ordrng 1 5304488355 (magnetron) and 1 5304488356 (transformer) and 1 5304488357 (capacitor) and 1 5304488358 (diode)"
William L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "found left bottom door hinge bent, ordered replacement door hinge.; ordrng 1 W11122872 (hinge-door)"
Steven W.
DISHWASHER KITCHENAID KDTE254ESS3 "Found UI not responding to all buttons. Replaced UI control. Ran diagnostics. Had 6-4, 6-1 error codes. Found upper rack pivot clip under float. Reinstalled pivot clip. Ran test cycle- passed. Fills, washes, drains,rinses, dries properly. Complete."
Steven W.
WASHER WHIRLPOOL WTW5000DW1 "W10721967 cam not received. Local purchase. Replaced motor, capacitor, splutch. Advised customer to call landlord(electrician) wall receptacle not grounded- shock hazard. Fills, agitates, drains, rinses,& spins properly. Complete."
Tyler F.
M/W OTR WHIRLPOOL WMH31017AS2 "Customer stated that the turntable driver burned and deformed glass. Ordering driver and turntable glass; ordrng 1 W10337248 (driver,turntable) and 1 WPW10337247 (tray-cook)"
Tyler F.
WASHER MAYTAG MVWC416FW1 Customer stated that the unit is turning on by itself. Customer has unit unplugged for a week and water has accumulated in the tub. Unit may have a possible valve seep. Ordering main control and water valve; ordrng 1 W11162436 (ELEC CNTRL) and 1 W11210459 (WATER INLET)
Steven W.
DRYER MAYTAG MEDC215EW1 "Replaced PTS relay, strike. Unit is starting,tumbling, heating properly. Door is opening/ closing properly. Complete."
Steven W.
DRYER WHIRLPOOL WGD4815EW2 "No heat. Found wire off radiant sensor. Recrimped, reinstalled wire. Dryer is heating, tumbling properly. Complete."
Tyler F.
REFRIGERATOR WHIRLPOOL WRT318FMDM Customer stated that the back wall in the freezer. Unit is not going through defrost. Ordering control box and harness.; ordrng 1 W11177653 (HARNESS) and 1 W11223731 (CNTRL ELEC)
Steven W.
REFRIGERATOR WHIRLPOOL ED5DHEXWL03 "Replaced starting device and capacitor. Compressor not running. Found compressor shorted to ground. Complete."
Steven W.
WASHER WHIRLPOOL WTW4950HW0 "Ran diagnostics. No error codes found. Ran calibration, auto test cycle - passed. Tested normal wash, drain & spin. Fills, agitates, drains, rinses,& spins properly. Advised customer not to use powder detergent, use less HE liquid detergent, call electrician- wall outlet not grounded. Complete."
Tyler F.
DRYER MAYTAG MGDX655DW2 Customer stated that the timer is not advancing through time dry. Found timer is stuck. Ordering timer not in stock.; ordrng 1 WPW10642928 (timer)
Steven W.
MW OVEN COMBO KITCHENAID KEMS308SSS05 "Replaced lower oven UI, microwave UI, both ribbon cables. Tested MW, lower oven. MW & lower oven are heating properly at this time. Keypad is working properly. No error codes found. Complete."
Tyler F.
DRYER WHIRLPOOL MGDB835DW4 Customer stated that the dryer interface responds but dryer will not rotate. Found door switch is not recognized and control is clicking. Ordering compressor trol and door switch.; ordrng 1 W11036551 (switch-dor) and 1 W11133021 (ELEC CNTRL )
Steven W.
DISHWASHER KITCHENAID KDFE104DSS5 "Ran diagnostics. Had 4-3 error code. Found wash motor not running. Power to motor. Replaced pump & motor assembly. Fills, washes, drain, drains,rinses,& dries properly. Advised to use rinse aid proper drying, purge hot water line before starting DW. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Found FC defrost heater broken. Replaced heater, evaporator motor/ harness/ bi-metal assembly. Replaced HV control. Unit is cooling properly at this time. Complete."
Tyler F.
DRYER AMANA NGD4655EW2 Customer stated that the dryer is not shutting off. Found the timer is getting stuck at cool down. Ordering timer in stock.; ordrng 1 W10857611 (timer)
Tyler F.
REFRIGERATOR WHIRLPOOL GX5SHDXVQ Customer stated that the door seals on both refer doors is ripped. Ordering door seals in stock.; ordrng 2 W10830189 (gasket-fip)s
Raymond D.
WASHER WHIRLPOOL WTW4950HW0 Upon arrival hot water valve leaking. Replaced water valve and tested unit functionsas designed.
Raymond D.
WASHER WHIRLPOOL WFW9151YW00 Replaced control and console. Tested unit. Unit functions as designed.
Raymond D.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Upon arrival unit non responsive. Found loose wire at junction box. Secured connection and tested, unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 "Upon arrival draintube frozen. Defrosted tube and cleared all ice from unit. Tested, unit functions as designed."
Steven W.
REFRIGERATOR WHIRLPOOL WRF555SDFZ01 "Found power to auger motor intermittent. Needs ice box harness;ordrng 1 W10884720 (harns-wire) and 1 W11035752 (CONTROL, HV)"
Raymond D.
DRYER MAYTAG MGD5500FW0 "Replaced drum and tested, unit functions as designed."
Steven W.
DRYER WHIRLPOOL WGD75HEFW0 "Dryer is not heating. Found open thermal cut off caused by vent hood stuccoed shut. Needs thermal cut off, hi limit thermostat; ordrng 1 WP3391912 (thrmst-fix) and 1 WP8573713 (cutoff-tml)"
Raymond D.
FREEZER WHIRLPOOL KBLS36FMX02 Used adhesive to seal edges on evap cover in attempts to stop leak during defrost. This is the last option before unit non repairable. Unit needs to cycle and enter defrost to verify repair. Cx will call if further iss7es.
Raymond D.
WASHER WHIRLPOOL WTW4800XQ00 "Upon arrival cx stated unit keeps clicking after pressing start button. Inspected and found lid latch not working. Replaced lid latch and tested, unit functions as designed."
Steven W.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found right RC door lower hinge bore worn through. Needs right RC door, nameplate.; ordrng 1 LW10413519 (dor-fip ms) and 1 WPW10481433 (nameplate)"
Patrick C.
WASHER MAYTAG MVWB865GW0 Removed and replaced housing. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWC565FW1 "Found the customer having issues with the unit not working properly. Seems to lose power mid cycle. Checked errors and found loss of power to control. Checked connections at the control. All were good except the neutral side of power cord molex at control, loose and popped out of the molex. Reconnected, tightened and secured. Tested unit. All ops checked good"
Steven W.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Found freezing food in RC. Needs cold control( thermostat), air tower, fan blade kit; ordrng 1 W10866230 (thermostat) and 1 W10916494 (blade-fan) and 1 W11126274 (air-tower)"
Patrick C.
WASHER MAYTAG MVWB835DW "Removed and replaced controls, gear case, wash plate, and clutch. Tested unit. All ops checked good"
Patrick C.
MICROWAVE WHIRLPOOL UMV1160CW "Found the unit no heat. Customer states it’s intermittent. Sometimes 20sec and it’s boiling, other times 20sec and still cold. Turned on and didn’t hear magnetron turn on. Uninstalled unit and checked mag. Connectors loose. Tightened and secured to a new magnetron. Tested unit. All ops checked good"
Raymond D.
DISHWASHER JENN-AIR JDB9000CWP3 Part had dent. Need new panel.; ordrng 1 W11035626 (panel)
Patrick C.
OVEN WHIRLPOOL WOD51EC0HB00 "Removed and replaced control panel, appliance manager control, glass, and frame. Tested both ovens. Both operated properly"
Patrick C.
DRYER MAYTAG MGDC300BW0 Removed and replaced timer. Tested unit. All ops checked good
Patrick C.
RANGE GENERAL ELECTRIC RB525DH2WW Found the customer having issues with he unit not powering up. Oven or the top burners. Checked power at the plug and it was good. Checked at terminal block and found loose on one leg of power. Reconnected and secure. Tested unit. All ops checked good
Patrick C.
RANGE - ELECTRIC GE JK3000DF5WW Found customer having issues with a noise when power is applied to the unit. Turned breaker on and found the unit making a buzz noise. It was coming from the latch assy. It’s in the lock position. Unlocked and tested unit. All ops checked good. It reached 350
Raymond D.
WASHER WHIRLPOOL WTW7300DW0 Upon arrival unit had long fill code. Tested and found bad water valve. Needs valve.; ordrng 1 W11173597 (VALVE)
Raymond D.
OVEN AMANA ACR4303MFW1 Upon arrival unit would not heat. Unit has proper polarity and voltage. Bake element OOR and control has burn marks. ; ordrng 1 W10904901 (cntrl-elec) and 1 WPW10308477 (elmnt-bake)
Mitch l.
OVEN WHIRLPOOL KOSE500EWH03 Upon arrival customer stated unit is not heating will not start. Inspected unit and found unit in French setting and demo mode on. I got language setting back to English and turned demo mode off. Tested unit is now heating and functioning normal at this time of service. I instructed customer on proper use and care of unit.
Raymond D.
RANGE WHIRLPOOL WFG361LVB2 "Upon arrival cx was using stove to cook. Burners too hot to handle, replaced igniter. Informed cx they cannot use unit before tech arrives in home"
Mitch l.
WASHER WHIRLPOOL WTW4855HW0 Upon arrival customer stated unit is not agitating or spinning. Tested unit in diagnostic mode unit coded F7E1 basket speed fault. I tilted unit back to inspect motor found belt was off of cam and motor which is why unit is not spinning. I reinstalled belt tested unit unit is now agitating and spinning unit is functioning normal at this time of service. Instructed customer on proper use and care of unit.
Mike K.
REFRIGERATOR KITCHENAID KRFF302ESS01 replaced freezer door tested
Patrick C.
RANGE WHIRLPOOL WGG745S0FS02 "Found customer having issues with the burner not wanting to light properly. The left front burner is having a failure. Doesn’t always want to light. Needs new burner head. The flames are fluttering as well, intermittently, needs new manifold ; ordrng 1 W10806878 (manifold) and 1 WPW10299236 (cap-burner) and 1 WPW10406878 (burnr-head)"
Michael M.
REFIRGERATOR KITCHEN AID KBSD608ESS01 Cx states upper door bin is broken.Removed and replaced bin. Unit ops as intended. Instructed cx on how to remove and replace filter. Also how to reset filter life. Job complete
Patrick C.
WASHER WHIRLPOOL WTW7040DW1 Found the customer having issues with the water not filling properly and that the softener doesn’t wash out of the clothes. Sounds like she’s having the same issues related to service pointer W11042572. Needs new control board kit ; ordrng 1 W11111456 (CONTROL )
Michael M.
DISHWASHER WHIRLPOOL WDT780SAEM2 Removed and replaced damaged adjusters. Only one adjuster was used as they come as a set. Unit ops as intended job complete
Patrick C.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Customer having issues with a leak on the inside. Found the reservoir and housing. Cracked the cover while removing. Needs to order parts ; ordrng 1 W11168758 (RESERVOIR ) and 1 W11194438 (HOUSING ) and 1 WPW10488685 (cover)
Michael M.
RANGE KITCHENAID KSGG700ESS1 Control was ordered in black instead of stainless. Removed and replaced control. Rebooted unit and unit now bakes and ops as intended job complete.
Patrick C.
WASHER WHIRLPOOL WTW5000DW Found the unit making a noise when you start the uni. Helped it out and found the noise coming from the bottom. Pulled off belt and found motor bearings bad. Needs new motor ; ordrng 1 W11283592 (MOTOR )
Michael M.
REFIRGERATOR JENN-AIR JFFCC72EFS00 Cx states intermittent ice production. Removed and replaced fan in freezer compartment. Unit now has updated fan. Advised cx to give 24 hrs for ice production. Unit ops as intended job complete.
Michael M.
WASHER MAYTAG MVWC565FW1 Cx states unit does not fill with water and agitation is not strong enough.F0e2- over aids conditionNo other codes in controlRan manual cold and warm water valves and op as intended. Ran unit through auto service test and passed with no issues.Asked cx how much soap and she is using a full cup topped off of gain HE powder soap. Advised use 1/4-1/2 cup or switch to pods. Ran auto service with cx to show her agitation ops as intended. Cx now understands unit will operate differently from old unit. Job complete
Patrick C.
DRYER GE GTD33GASKWW Removed and replaced thermostats. Tested and still didn’t work. Needs new timer ; ordrng 1 WE04X25281 (timer)
Michael M.
DRYER WHIRLPOOL WGD4815EW2 "Cx states they purchased unit, came home and unit will not power on.Verified 120v at the wall.Removed rear panel and verified thermal fuse is good.Found one leak off the power cord a wire connector was de pinned.Secured plug and retested unit. U it now heats as intended job complete"
Michael M.
DRYER MAYTAG MGDC465HW0 Cx states no heat from unit.Tech found breaker tripped. Restored power and unit now ops as intended. Job complete
Mitch l.
DRYER MAYTAG MGDC465HW0 Upon arrival customer stated unit is not powering on. Inspected unit and found unit not powering on. Unplugged unit to test out I am getting 120vac out of outlet. Removed console and back panel to access timer and fuses. Tested thermal fuse is getting ohm reading and has 120vac at both blue wire at fuse. I am getting proper voltage at timer and start button and at wrinkle control and motor but unit still is not starting Unit has bad door switch motor and timer. Ordering parts; ordrng 1 W10185992 (timer) and 1 W10396032 (motor-drve) and 1 W10569603 (switch door)
Kevin M.
DRYER MAYTAG MGDC215EW0 "Unit making loud noise during operation. I found rollers squealing, belt worn and idler pulley worn. I removed and replaced belt, rollers and idler pulley with repair kit. Tested unit. All tests good."
Mitch l.
WASHER MAYTAG MVWB835DW1 Upon arrival customer stated unit is leaving white spots on cloths unit is also shaking bad almost walking and unit fabric softener is not dispensing.Tested unit in diagnostic mode unit coded F0E5 and F8E1 looked u it up on service matters unit has service pointer for white residue on cloths this can also cause unit to go off balance. Per service pointer W11042572 remove and replace control kit. Ordering control kit and water valve.; ordrng 1 W11111453 (cntrl-elec) and 1 W11172234 (VALVE)
Kevin M.
WASHER AMANA NTW4516FW2 Found unit making a slight noise during operation. I found codes for basket speed fault. I found fan blade on top of motor was rubbing slightly causing noise and code. I installed fan blade all the way onto motor. Tested and recalibrated unit. All tests normal.
Kevin M.
WASHER WHIRLPOOL WFW92HEFW0 "Unit not draining. I found voltage to drain pump but pump not draining. Failed pump. Removed and replaced drain pump, tested unit. All tests good."
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 "Found multiple issues. The start button on the main control is not responsive, you have to push it multiple times to get a response. The transmission is locking up in the spin cycle causing load not to finish. The cam and belt are worn out causing loud squeak in agitation cycle and belt is slipping in spin. Removed and replaced transmission, washplate, cam kit, belt and main control. Recalibrated unit and tested. All tests good."
Mitch l.
REFRIGERATOR WHIRLPOOL WRT518SZFG00 Upon arrival customer stated unit was making loud noise can is not cooling in fridge section. Inspected unit and found unit evap fan is bad not working. Unit has bad evap fan. Ordering parts; ordrng 1 WP2315539 (motor-evap)
Mitch l.
WASHER MAYTAG MVWX655DW1 Upon arrival customer stated unit is making a noise when unit starts to agitate. Removed cap to impeller found screw backed out removed washplate and found teeter in plate are stripped causing unit to make noise in wash cycle. Ordering new washplate and screw. ; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)
Mitch l.
DISHWASHER WHIRLPOOL KUDC10FXSS4 Upon arrival customer stated her unit is leaking from the bottom front left and right side of unit. Tested unit found unit leaking cause by bad door seal water is making its way passed door seal causing water to leak onto floor. Ordering door seal. ; ordrng 1 W10300924 (door seal)
Kegan N.
M/W OTR WHIRLPOOL UMV1160CS "Customer stated loud noise coming from microwave. Ran test, rotating tray out of line. Repositioned tray, test again, unit working properly."
Michael M.
DISHWASHER KITCHENAID KUDS30IXSS4 Cx states lower wash rack wheels are brokeTech finds all. Four wheel transport assemblies are damaged.Need wheel and transport assembly (4) Pn W10195416V; ordrng 4 W10195416V (dish rack wheel)s
Kegan N.
WASHER MAYTAG MVWB835DW "Customer stated unit not draining. Ran test cycle, no drain. Found broken connection on drain pump. Cut and spliced, secured with wire nut. Test again, test good, all works good this time."
Kegan N.
MICROWAVE KITCHENAID KOCE500ESS06 "Customer states oven not heating. Ran through test, preheat, oven reaching proper temp. Unit set to Celsius, switched to Fahrenheit."
Michael M.
MICROWAVE WHIRLPOOL WMH31017HS2 Cx states unit works but does not heat. Unit starts and magnetron hums. Checked with magic bar and magic bar lights up.Put a cup of water and ran unit. Diagnosed weak magnetron pn W10836753 High voltage diode W10886077; ordrng 1 W10836753 (transformer) and 1 W10886077 (diode)
Kegan N.
M/W OTR MAYTAG MMV5219DS1 "Removed and replaced microswitches, test unit, unit tests good. All works good this time."
Michael M.
WASHER MAYTAG MVWB835DW3 Cx states it will not start.F3e2- inlet water temp faultF2e1-UI stuck buttonF0e5-off balance load.F0e4-spray limited by water tempF2e1-UI stuck buttonCleared faults and attempted to run auto service test. UI becomes unresponsive and does not engage auto service test even after hard rebooting unit.No water will dispense when started under normal wash cycle.Ordering inlet valve assembly; ordrng 1 W11096285 (WATER VALVE AND HOUSING) and 1 W11170706 (CONTROL)
Kegan N.
RANGE WHIRLPOOL WOS72EC0HS00 "Customer stated oven does not heat and has not heated since moving in to house (new construction). Tested unit, no heat. Per service pointer, run for at least 15 minutes for heat. Did not solve issue. Instructed customer to contact home builder to ensure unit is receiving proper voltage and to call back if necessary."
Kegan N.
REFRIGERATOR WHIRLPOOL WRS315SNHW01 Customer stated that refrigerator doors are not aligned and unit is not balanced. Adjusted door hinges and rollers. Doors aligned and unit balanced.
Kegan N.
DRYER MAYTAG MGDC300BW1 "Customer stated that unit is not spinning well on heavier loads. Inspected unit. Belt worn and stretched out causing less tension on drum, removed and replaced. Test unit, test good."
Michael M.
DISHWASHER WHIRLPOOL WDF540PADT1 Cx states unit does not fill with water.6-4 5-6 in controlUnit will run entire wash cycle but water valve does not engage. Float switch is. To obstructed. Found wire harness pinched in half to float switch. Could not locate harness leads to repair. Ordering wire harness W10566921; ordrng 1 W10566921 (harns-wire) and 1 W10872255 (valve)
Kegan N.
DRYER MAYTAG MGDC400VW0 "Customer stated dryer not drying, tested unit. Thermal module requires replacement. Removed and replaced, tested unit, test good."
Michael M.
WASHER MAYTAG MVWC565FW1 Unit was dead on arrival, removed and replaced control and lid latch. At this point tech found unit is full. unit has stagnant water. Used sump pump to drain all water. Ran pump manually and nothing from drain pump.Removed drain pump hose and found sock and paper clip jammed into drain pump. Pump is now seized; ordrng 1 W10876600 (drain pump)
Jim S.
MICROWAVE KITCHENAID KOCE500ESS05 "Unit was in off position, reset. Unit tested ok"
Jim S.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 "Replaced rollers, shelf and water line. Unit tested ok"
Jesus C.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Turned unit off and removed icemaker. Removed icemaker and installed new icemaker. After unit installed icemaker started to harvest. Removed filter cover and removed water valve. Installed new valve and assembled unit. Unit is now working as design.
Kevin M.
REFIRGERATOR WHIRLPOOL WRT519SZDM02 Unit never cooled for first plug in. Found that the unit has leaked all the Freon out and burnt up compressor. Need to replace compressor and install a dye drier to find leak. Ordering compressor; ordrng 1 W11092625 (compressor)
Jesus C.
DRYER WHIRLPOOL WGD8100BW0 Customer states that unit is not heating properly. Ran diagnostics and found error code. Removed front panel and cleared debris from fan blower. Assembled unit and passed. Advices customer to checked venting for proper airflow. Unit is working as design.F4 -E3. Restricted airflow
Kevin M.
REFIRGERATOR WHIRLPOOL WRS325FDAB06 "Led lights out in both compartments. I found shorted led module in freezer that has damaged main led module in RC. Unit needs both led modules. Ordering parts. Customer also wanted a new crisper drawer ; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)"
James M.
REFRIGERATOR FRIGIDAIRE FFHT2021TW0 "Fund unit unplugged and completely defrosted. Checked all airways for obstructions and checked for clogs in drain. Found none. Checked gaskets and found gapping. Heated with heat gun and gaskets now sealed as intended. Plugged in unit , unit powered on and functioning."
James M.
REFRIGERATOR FRIGIDAIRE FFTR2021TS Customer concerned about door tightness. Checked seals and found door to be operating as intended. Good gaskets. Doors level. Unit is operating as intended.
James M.
DISHWASHER GENERAL ELECTRIC PDT845SSJ0SS Replaced washpump and diverted assembly. Tested unit and found unit now functioning as intended and customer approves.
James M.
DRYER-GAS AMANA NGD4655EW2 Replaced motor and blower fan. Tested unit no response. Tested components and found blown thermal fuse. Replaced fuse and retested unit. Unit now functions as intended. ; used 1 WP3392519 (THERMAL FUSE) from stock
James M.
WASHER WHIRLPOOL WTW5000DW1 Replaced hub and washplate. Tested unit and found unit now functions as intended. No pulsating during spin and completed testing cycle without problems.
James G.
WASHER MAYTAG MVWC416FW0 Replaced listed part Tested ok
James G.
M/W OTR KITCHENAID KMHS120ESS4 Replaced listed parts covered by manufacture Tested ok
Kegan N.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer stated unit still not cooling.
James G.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Replaced listed part also replaced ice maker fill line from valve to door Tested ok
James G.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced listed parts due to ice issues Tested ok
Jim S.
WASHER MAYTAG MHWE950WW02 Parts are not in yet
James G.
WASHER MAYTAG MVWB850YW1 Replaced listed part Tested ok
James G.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Replaced listed part due to water dripping onto evaporator blade Tested ok
Jim S.
REFIRGERATOR FRIGIDAIRE FGHI2164QF1 Raised water level and lowered water temperature; ordrng 1 241798231 (ICE MAKER)
James G.
REFRIGERATOR GE GSH25JFXNBB Replaced listed part due to low voltage circuit doesn’t have 12VDC
James G.
WASHER WHIRLPOOL WTW5000EW1 Replaced listed part due to intermittent operation Tested ok
Jesus C.
REFRIGERATOR JENN-AIR JFX2597AEM2 Customer states that the unit is not making ice. Also that it’s dripping water. Checked in unit and found cubes clumped together. Ordering new icemaker assembly and do a water valve. Ordering part; ordrng 1 W10882923 (icemaker) and 1 WPW10349187 (valve)
James G.
WASHER WHIRLPOOL WTW8000DW1 Replaced listed part due to lid separation Tested ok
Jesus C.
WASHER WHIRLPOOL WTW5000DW1 Customer states that unit makes a noise. Ran diagnostics and no error codes found. Ran unit manually and gear a rubbing noise. Removed washplate and unit was still mining noise during agitation. Unplugged unit and inspected cam and motor no sighs of rubbing with shield. Need to replace gearcase. Ordering part.; ordrng 1 W11035751 (gearcase)
James G.
REFIRGERATOR FRIGIDAIRE FFHB2750TD3 Replaced listed parts due to left hand wheel disengaged from frameTested ok
Isidore A.
DISHWASHER KITCHENAID KDPE234GPS0 "Found drain motor weak, removed bottom panel and old drain motor, installed new drain motor, test for leaks ok. Test dishwasher operation ok at this time"
Isidore A.
DRYER MAYTAG MGDB835DC4 "Found dryer operation working as designed no fault codes. Customer instruct not to used too many dryer sheets, see page 3 user guide. Use of fabric softeners or anti static per product manufacturer recommendations Dryer working properly at this time."
James M.
WASHER WHIRLPOOL WFW9550WW "Unit making growling/rumbling noise during spin. Inspected unit and found tub main bearing bad. Ordering parts; ordrng 1 W10250805 (tub-outer) and 1 W10250806 (tub-outer) and 1 WPW10159904 (basket)"
Isidore A.
DISHWASHER WHIRLPOOL GU1200XTKS0 "Customer states that dishwasher was leaving a film on cups and/or dishes, tested dishwasher operation, water filled approximately .25 inches from heating element. Heater draw test at approximately 9amp draw is good. Diagnostics are no problems found, wash motor working and distributing water to spray arms ok. Customer instruct on using rinse agent and cycle select. Dishwasher working at this time."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "CX says the unit is making crushed ice only. Found crack at rear of bucket. The solinoid shaft is ice over. Replaced ice bucket and solinoid. Test passed. Informed CX to clean out the ice bucket weekly or as needed, due to ice chips can be left in the crusher."
Irvin F.
FREEZER WHIRLPOOL KSSC48QMS00 Installed motor and shaft w/components. Ice can now dispense. Water line installed.
Irvin F.
WASHER GE GTW485ASJ0WS CX says the washer is not operating properly has trouble getting unit to complete cycles. No error codes in the unit. The pulley is noisy. Installed replacement. Moves better. All ops normal; used 1 WH49X25379 (PULLEY)
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed plastic squares. The switch activates with the square. All ops normal.
Irvin F.
REFIRGERATOR FRIGIDAIRE FFHS2611PF Removedower from the unit. Replaced dampner assembly. Plugged unit to power. Observed. Unit started all ops normal.
James G.
REFRIGERATOR WHIRLPOOL KFIS29PBMS02 Door not sealing properly and kit is per service pointer ; ordrng 2 8201711 (adhesive)s and 1 LW10341279 (dor-fip ss) and 1 W10864518 (adapter)
James G.
OVEN FRIGIDAIRE FPGH3077RFA No communication between board and selectors; ordrng 1 5304493649 (potentiometer MODE) and 1 5304500175 (harness) and 1 808751519 (BOARD ) and 1 808843105 (potentiometer TEMP)
James G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Control not responsive ; ordrng 1 W11087206 (cntrl-elec) and 1 W11302463 (PANEL )
Hector Z.
COOKTOP JENN-AIR JGD3536GS00 "Right front burner head electrode too low, adjusted electrode and tested ok."
Isidore A.
REFRIGERATOR JENN-AIR JB36NXFXLE01 "Found freezer door stuck closed de frost glide got door open found ice maker making too much ice extension W11215550 ,arm for ice maker missing. Part ordered; ordrng 1 W11215550 (EXTENSION)"
Hector Z.
M/W OTR WHIRLPOOL WMH31017HS2 Replaced microwave oven door. Tested ok.
Isidore A.
DISHWASHER KITCHENAID KUDE70FXPA3 "Found touch panel WPW10481151 not working, was a led to get it to working by turning off power and reset, recommend replacing touch panel; ordrng 1 WPW10481151 (panel-cntl)"
Isidore A.
OVEN KITCHENAID KODE500ESS04 Sr 7723468746 found that there is a deflector kit W10536339 to be installed above warming drawer. See installation instruction pages 15-16; ordrng 1 W10536339 (deflctr-ht)
Hector Z.
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Checked unit and found broken diffuser. Replaced and tested ok.
Hector Z.
DRYER MAYTAG MGD5500FW1 "Air duct assembly start to get discoloration due to heat, instructed to the customer that this is a normal process. Tested ok."
Hector Z.
REFRIGERATOR KITCHENAID KBSD612ESS01 "Refrigerator making ice but dispensing. Checked unit and found dispenser motor drive shaft out of the motor housing. Removed dispenser motor and shaft and adjusted motor shaft. Tested ok."
Irvin F.
DISHWASHER KITCHENAID KDTE104ESS3 "The unit will fill drain and click only. Divert lost home position. The control board can’t see diverted. THE UNIT IS NOT ACCESSIBLE, THE INSTALLERS NEED TO MAKE UNIT ACCESSIBLE. attempting to release unit from hole the left side lower door cracked. STOPPED; ordrng 1 W10909089 (seal) and 1 W10909703 (cntrl-elec)"
Hector Z.
DRYER MAYTAG MGDC215EW2 Motor getting on overload. Replaced motor and tested ok.
Hector Z.
RANGE WHIRLPOOL WFG505M0BS3 Replaced control. Tested ok.
Hector Z.
DRYER WHIRLPOOL WGD5000DW3 Replaced torn out door seal. Tested ok.
George Y.
MICROHOOD WHIRPOOL WMH31017FW Found microhood inside smoke out reference 7723462935 Spoke to whirlpool. Stating inside microhood cosmetic just to be wiped and repair, per customer, declining repair. Job complete.
George Y.
DISHWASHER KITCHENAID KDFE104DSS5 Found dishwasher working ok customer states unit is intermently coming on and off connectors ok replaced control board retested check out ok complete no dents or dings cause by tech.
George Y.
DISHWASHER BOSCH SHP865WF5N/10 Found dishwasher door not latching found back feet on dishwasher weren’t adjusted reposition retested check out ok complete no dents or dings cause by tech.
George Y.
REFIRGERATOR WHIRLPOOL WRF535SWHZ01 Installed part tested check out ok complete no dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL GI6FDRXXQ06 Installed parts tested check out ok complete no dents or dings cause by tech.