Near Fresno, CA 93726
Irvin
Job Details: 02/10/2020
MICOWAVE WHIRLPOOL WMH31017HS2 "Cx says intermittently the microwave will not start, or run for 10 seconds and quit. Unit quits cooking. The unit is set back under the cabinet. CALLED TECHJK-TECHLINE- intermittent issue replace interlocks. 7727080213 Removed power from unit, lowered front of microwave, installed interlock. Assembled and test the unit for function, passed. All ops normal."
Near Fresno, CA 93723
Irvin
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice maker is not producing ice. Ice maker is failed. In incorrect position. Needs replacement IM. Replaced ice maker. All ops normal.
Near Fresno, CA 93711
Irvin
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Removed power replaced DAMPNER. Powered unit, cycled all sounds normal. All ops normal."
Near Moreno Valley, CA 92555
Kevin
Job Details: 02/10/2020
RESIDENTIAL REFR WHIRLPOOL WRF757SDEM01 Unit stopped cooling in both compartments. When I arrived compressor was not running and both compartments were room temp. I verified no voltage to compressor. I unplugged unit and plugged it back in. Compressor came on and full frost pattern. Customer said they did try unplugging and it happened again. It appears to have a programming glitch. Need to replace user interface and main control. Might need autho. ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W10849460 (cntrl-elec)
Near Fresno, CA 93704
Irvin
Job Details: 02/10/2020
WASHER MAYTAG MHW5630HC0 "Cx says the 7nit is noisy and moving during use, not finishing cycles. Found install issue. SHIPPING BOLT STILL IN PLACE. CX INSTRUCT ON REMOVING BOLTS. removed bolts. Ran calibration test, passed. All ops normal."
Near Merced, CA 95348
Kenneth
Job Details: 02/10/2020
WASHER WHIRLPOOL CAE2745FQ0 No power. Shorted drain pump. Failed control ordering new co teol and drain pump. Quoted customer $315 customer approves. Will collect in full on return visit. Monday 2-10-20; ordrng 1 W11188527 (Control) and 1 WPW10276397 (Drain pump)
Near Los Angeles, CA 91352
Leon
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced rail mullion.After running diagnostic check unit working properly as designed
Near Nipomo, CA 93444
George
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ Part damage-ok to order part. And reschedule ; ordrng 1 W11346623 (FILTER)
Near Los Angeles, CA 91606
Leon
Job Details: 02/10/2020
DRYER MAYTAG MGD6630HW0 Replaced console.After running diagnostic check unit working properly as designed. Requesting double labor for second man.
Near La Cañada Flintridge, CA 91011
Leon
Job Details: 02/10/2020
WASH/DRY COMBO MAYTAG MLG2000AWW Cx states that unit is not working properly.After running diagnostic check find that socks stocked in the blower.Quote Labor $85.00S.C. $115.00Total $200.00Cx payed full amount
Near Merced, CA 95348
Kenneth
Job Details: 02/10/2020
WASHER MAYTAG MVWC465HW2 Found unit with damaged tub ring. Leaking when customer puts bleach In unit. Ordering new tub ring. Rescheduled customer for monday 2-17-20 ; ordrng 1 W11043544 (Tub ring)
Near La Cañada Flintridge, CA 91011
Leon
Job Details: 02/10/2020
OVEN WHIRLPOOL GBS307PDQ11 Cx states that unit is not working properly.After running diagnostic check find that glass door is broken.Quote Part $$45.00Labor $163.68.S.C. $115.00Total $327.17Cx payed full amount.
Near Fresno, CA 93704
Irvin
Job Details: 02/10/2020
WASHER MAYTAG MVWC465HW2 Motor is still not operating. The unit dies in calibration replacing main control. ; ordrng 1 W11211484 (cntrl-elec)
Near Fresno, CA 93711
Irvin
Job Details: 02/10/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 The DW is leaking. The unit is not secured or completely installed using during remodel and is leaking front right. Raised level legs temporarily test unit leaked. On initial visit informed cx better to have unit and remodel be completed and properly installed. ; ordrng 1 W10315897 (pad-ins) and 1 W10667473 (lower dr seal) and 1 W10712594 (door-inner)
Near Hanford, CA 93230
Enrique
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Inspected whirlpool refrigerator , customer concerns , not making ice . Found ice maker was in off position . Turned on ice maker . All functions tested normal . No leaks . Needed instructions ."
Near Fresno, CA 93711
Irvin
Job Details: 02/10/2020
WASHER MAYTAG MVWC565FW2 F0/E2-sudsCx say unit is making a noise. The unit grinds at stopping of spin as if pulley and bell shifter not aligning properly. Replaced the actuator. The noise is still present after the paste installed. The cam and the gearcase are grinding at start of initial spin then stops. ; ordrng 1 W10396887 (hub) and 1 W10808317 (belt) and 1 W10870913 (gearcase)
Near Lancaster, CA 93536
Jonathan
Job Details: 02/10/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Found error f9 e0 need correction on home power.
Near Lompoc, CA 93436
James
Job Details: 02/10/2020
WASHER MAYTAG MVWC565FW1 Replaced valve and tested unit. No leaks detected. Unit now working as intended.
Near South Pasadena, CA 91030
Francisco
Job Details: 02/10/2020
DRYER WHIRLPOOL MGDB800VQ "Checked unit found damaged roller, removed and replaced dryer repair kit. Unit now checks ok."
Near Pasadena, CA 91105
Francisco
Job Details: 02/10/2020
RANGE KITCHENAID KESK901SSS08 Checked unit did not find any broken glass on door. Collected svc fee.
Near Glendale, CA 91208
Leon
Job Details: 02/10/2020
DRYER MAYTAG MGD6630HW0 Cx states that unit is not working properly.After running diagnostic check find service pointer #W11378591ACx preferred AM; ordrng 1 W11401018 (SERVICE KIT)
Near Lancaster, CA 93535
Jonathan
Job Details: 02/10/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Found defective bulb.; schdld next appmnt for 2/10 MON !
Near Glendora, CA 91741
Stephen
Job Details: 02/10/2020
DRYER-GAS MAYTAG MGDB835DW4 "Ran diagnostics. Found right rear support roller bushing failed. Cleaned shafts, replaced rear support rollers, cleaned lint build- up from blower wheel. Tumbling and heating properly at this time. Instructed customer to replaced foil vent with aluminum ( not foil ) venting. Complete."
Near Santa Clarita, CA 91390
Michael
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx states unit stopped making ice.Tech found good water pressure to unit. Found filter head is good no frozen fill tube.Pulled unit out and found water valve connector was knocked off unit onThis unit was recently replaced after last unit was not cooling properly. Rebooted unit and retested and now have water through dispenser. Ice maker harvested and filled as designed. Advised cx wait 24 hours for ice production. Cx is happy all ops are now normal job complete
Near Pasadena, CA 91106
Francisco
Job Details: 02/10/2020
RANGE WHIRLPOOL KEBS107SSS02 "Removed glass, replaced glass. Unit now checks ok. Added balance under labor, please have vonnie sort it out. She is the only one that knows exactly what’s going on."
Near Lancaster, CA 93534
Jonathan
Job Details: 02/10/2020
MICROWAVE WHIRLPOOL WMH31017HW2 Found defective control.; ordrng 1 W10892389 (cntrl-elec)
Near Santa Clarita, CA 91351
Michael
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Cx states unit is leaking water from underneath. Tech found clogged evap drain in freezer. Removed door and used steamer to remove all ice build up and clear drain. Used heat gun to mold door seal unit is now cooling as designed job complete
Near Lompoc, CA 93436
James
Job Details: 02/10/2020
WASHER AMANA NTW4516FW3 Found unit with broken latch not allowing unit to unlock. Ordering new latch. Will return when part arrives. ; ordrng 1 W11307244 (latch)
Near Bakersfield, CA 93305
Dane
Job Details: 02/10/2020
RANGE WHIRLPOOL AER6303MFW2 Upon arrival the control board was dead. Control was getting voltage but would not light up. Unit needs new control; ordrng 1 W11297558 (cntrl-elec)
Near Los Angeles, CA 91342
Michael
Job Details: 02/10/2020
WASHER MAYTAG MVWB835DW3 "Cx states unit is not properly draining water from clothing. Agrees to service feeF0E5-off balF2E1- stuck UI button F0E5- off balF0E2- over sudsCleared faults and ran manual hot and cold and have proper flow. Ran auto service test and unit filled, agitates, drained and spun as designed.Found cx wife is using full cup of coal too much soap and not properly loading u it. Advised husband and instructed proper soap use-age and proper loading procedure.Collected $115 by service fee by card job complete all ops are as designed"
Near Lost Hills, CA 93249
Dane
Job Details: 02/10/2020
FREEZER WHIRLPOOL WRT518SZFM00 Thirdpartydispatch@whirlpool.comWith cx name and phone File 7727085140Crystal Upon arrival the unit was not cooling. Evaporator fan was running but there was no frost pattern. Found compressor not running and found rats nest in the compressor area. I took pictures of rat nest. Per Crystal at Assurant we do not have to work in this type of environment. Send pictures to third-party dispatch@whirlpool.com and bill out for service: diagnostic
Near Altadena, CA 91001
Francisco
Job Details: 02/10/2020
OVEN WHIRLPOOL WGG745S0FS02 Cx stated unit has temp control issue it will get stuck at 230 degrees and not go any higher sometimes. When I tested unit it is working properly. Suspect control board issue. Ordering parts to complete repair.; ordrng 1 W10878844 (cntrl-elec)
Near Fresno, CA 93727
Irvin
Job Details: 02/10/2020
WASHER MAYTAG MVWC465HW2 Suspension is weak. Causing the noise. The shifter and splotch showing signs of wear. Gear case is good. ; used 1 W11217817 (SUSPENSION ) from stock
Near Turlock, CA 95380
Cruz
Job Details: 02/10/2020
WASHER WHIRLPOOL WTW5000DW1 "FIXED 4 FTC- cox claims water is leaking from back of the unit, removed console and found hot 2ater valve to be broken, look at pics, installed new part (valve) test unit in a diagnostic test mode it completed filled, wash, drain, spin, no leaks, no codes, unit is working as designed. Cox ok repair."
Near Winton, CA 95388
Cruz
Job Details: 02/10/2020
WASHER AMANA NED4655EW1 "Fixed-installed new part (handle) door is closing and opening as designed, ran a high heat cycle it heated fine, runs quite, Cox ok repair."
Near Ceres, CA 95307
Cruz
Job Details: 02/10/2020
DRYER WHIRLPOOL MGD5630HC1 "Fixed- installed new parts (cntrl elec, console, wire from job 285364) kcal for codes found none, ran unit in a high heat cycle it heated fine, runs quiet, unit is working as designed, cx ok repair."
Near Fresno, CA 93727
Irvin
Job Details: 02/10/2020
WASHER ROPER RTW4516FW2 Cx says the unit is not completing. Found the water valve (cold) not opening. Replaced the valve. Test good all ops normal.
Near Santa Clarita, CA 91351
Michael
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cx states unit is leaking from ice dispenserTech found ice maker is broken and frozen solid inside ice container. Took quick picNeeds icemaker W10873791Return 2-7-20 12-3 pm requested; ordrng 1 W10873791 (ICE MAKER)
Near San Fernando, CA 91340
Michael
Job Details: 02/10/2020
DRYER WHIRLPOOL WGD4800BQ1 "Cx states the unit is not heating and is makin a scraping sound.Started unit and did not hear sound but ignitor did not glow. Removed drum found open ignitorUsed truck stock ignitor 279311but ignitor was defective.Ordering two ignitors one for truck stock Return 2-7-20 8-12 requested; ordrng 1 279311 (IGNITOR), used 2 279311 (IGNITOR KIT & BRACKE) from stock"
Near Maricopa, CA 93252
Dane
Job Details: 02/10/2020
REFRIGERATOR MAYTAG MFI2568AES Customer verified that unit is not under warranty and they okayed the COD charges. I found that the unit had a bad main control board.Quoted customer $626.94 for a total repair to change control board. Customer said they would give estimate to their mother and she would pay the bill. I told him that I needed to collect right now. They told me they had no money even though they okayed the COD charges. Call Danny in office informed him of the situation and he is going to try to collect
Near Lancaster, CA 93536
Jonathan
Job Details: 02/10/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced defective trim. Tested unit and is working properly
Near Modesto, CA 95356
Lance
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Tech line Sr#7726658435Gray wire from cabinet to control is open. Indicating open wire inside the cabinet. Thermistor is not registering causing excess ice buildup as well as full loss of cooling .This is not repairable, and tech line advised there are “no suggestions” for further repair."
Near Turlock, CA 95382
Cruz
Job Details: 02/10/2020
DRYER ELECTRIC WHIRLPOOL WTW8800YW0 "Need more work- left hinge arm broken off due to rust, found suspension to be weak causing basket to bang sides, installed all new parts (lid, 2 hinges, top, 2 pumps, latch) cx is using unit at this time, ordering parts for unit. ; ordrng 1 W10440786 (suspension) and 3 WPW10078270 (screw)s and 1 WPW10544329 (hinge)"
Near Modesto, CA 95354
Lance
Job Details: 02/10/2020
DRYER WHIRLPOOL WED5000DW2 "Fixed -replaced faulty dryer motor. Powered on and unit is now running ok. Heating ok, unit is now fully operational working as designed"
Near Upland, CA 91784
Tyler
Job Details: 02/10/2020
DISHWASHER MAYTAG MDB8959SFZ0 Customer stated that the unit is not draining. Found drain pump blades are warn out. Removed and replaced drain pump and cleared out all drain lines. Tested all works good at this time.
Near Delhi, CA 95315
Cruz
Job Details: 02/10/2020
WASHER MAYTAG MVWX655DW1 "Need more work- different issue- found drain pump to keeping running, found cntrl led light not working, tested wall outlet and found 120v, unit ck for codes found f8e1 long drain, needs pump, cx said unit is leaking as well, tilted unit back and found no leaks, ordering part for unit. ; ordrng 1 W10876600 (drain pump)"
Near Clovis, CA 93611
Timothy
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer states the was water in the unit in front of the deli drawer and on top of the FC door. I have removed the upper cover and IM facade and found no leaks from the work I had done, I checked under the ice bin in the auger bay and found no water there either. I removed the deli drawer and inspected under that and it was dry too. The only evidence of water (mineral deposit) that I could find was in the two bins under the ice container. I feel there was water in those or perhaps ice that melted in the auger bay when I was working on the IM and water valve. Currently I can find no leaks. The ice bin is full and I have dispensed water to see if this would cause a leak. Unit checks ok at this time. (See pics )"
Near Modesto, CA 95357
Cruz
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRT318FMDW05 Reschedule cx for Friday 7-8 I’ll ran this call (easy complete) spoke with Kim on site she called her boss they ok time frame. ; saved tckt
Near Fresno, CA 93728
Irvin
Job Details: 02/10/2020
DRYER WHIRLPOOL WED5000DW2 Cx says the unit is not operating. Checked fuses found hi-limit failed. Replaced assembled the unit. Test passed. All ops normal.
Near Los Angeles, CA 90272
Isidore
Job Details: 02/10/2020
WASHER MAYTAG MVWB765FW3 "F8E1 long fill verified removed top panel, water supply lines and water valve installed new water valve , reinstalled water lines and top panel, test washer for leaks and operation, washer working at this time F9E2 rotor jammed not duplicated at this time. Cleared codes resent washer operation ok at this time."
Near Stevinson, CA 95374
Kenneth
Job Details: 02/10/2020
WASHER MAYTAG MVWB765FW0 Found unit with F6E2 error. Replaced main board with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Near Fresno, CA 93704
Irvin
Job Details: 02/10/2020
WASHER AMANA NTW4516FW2 AOLCMOKDPL1-authoCx say the unit is not washing. Found error code for shifter. When attempting to agitate the motor is buzz8ng only. The cap shows in range then out of range. The motor wind8ng reading out of range. ; ordrng 1 W10623547 (motor-drve) and 1 W10866238 (capacitor)
Near Tracy, CA 95304
William
Job Details: 02/10/2020
WASHER WHIRLPOOL WET4027HW0 "Replaced run cap, ran self diagnostics, unit operating as designed."
Near Tracy, CA 95376
William
Job Details: 02/10/2020
DRYER MAYTAG MGDB765FC0 "Ran dryer cycle, unit operating as designed, instructed cx to have home dryer duct cleaning done & on dryer setting."
Near Los Angeles, CA 91316
Randy
Job Details: 02/10/2020
DRYER WHIRLPOOL WGD95HEDW0 Making a bad noise found wheels squealing needs new wheels quoted 267 for job customer approves collected cash job complete
Near Manteca, CA 95336
William
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRF540CWBB01 "Found right FF gasket splitting at bottom corner, reshaped & replaced right door gasket. Checked door seal, gasket sealing as designed."
Near Fontana, CA 92337
Rod
Job Details: 02/10/2020
WASHER MAYTAG MVWX655DW1 Shimmies and shakesConfirmed Found leveling legs not on floor evenly..........adjusted and test op as designed
Near Riverside, CA 92509
Rod
Job Details: 02/10/2020
WASHER MAYTAG MVWC565FW1 No power when pts is depressed******VONNIE:Autho for part to be rerouted for Saturday 25January2020Confirmed No power through control power led was out.Ordering spec order control; rqstng P&A on 1 W11162438 (cntrl-elec)Returned to replace defective machine control. As designed operation returned with no leaks
Near Colton, CA 92324
Rod
Job Details: 02/10/2020
DRYER MAYTAG MGDC215EW2 Pts switch will not start machine.Consumer Open thermal fuse discovered.............replaced tested as designs no gas leaks.; used 1 WP3390719 (THERMAL FUSE) from stock
Near Yucaipa, CA 92399
Rod
Job Details: 02/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Door never aligned when delivered by whirlpool.Confirmed Readjusted cabinet and aligned doors with no issues
Near Apple Valley, CA 92308
Cesar
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Replaced filter head checked good
Near Los Angeles, CA 90049
Isidore
Job Details: 02/10/2020
WASHER MAYTAG MHW8200FW0 "F3E1 water level error removed top panel blew out and cleared air trap and pressure lines, test washer operation ok at this time. Reinstalled top panel. Washer working as designed."
Near Glendale, CA 91206
Leon
Job Details: 02/10/2020
REFRIGERATOR KITCHEN AID KRFF305ESS00 Cx complaint that unit is not working properly.After running diagnostic check find that rail mullion holder is broken and floor is not even causing uneven doors ; ordrng 1 WP67003405 (block- piv)
Near Los Angeles, CA 91403
Isidore
Job Details: 02/10/2020
DISHWASHER KITCHENAID KDTE334GPS0 "64 float switch open no problems found 84 found drain motor had obstruction removed a broken rack clip 51 door lock error no problems found or duplicated at this time. Removed and reinstalled drain motor test for leaks and dishwasher operation, working at this time."
Near Arvin, CA 93203
Patrick
Job Details: 02/10/2020
WASHER MAYTAG MVWB865GW Found lid lock not working. The latch doesn’t lock. Removed and replaced latch. Tested unit. All ops checked good
Near Bakersfield, CA 93311
Dane
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Upon arrival the air baffle would make a very loud noise when opening and closing. Removed and replaced baffle and tested unit. Unit functions normal now
Near Bakersfield, CA 93313
Patrick
Job Details: 02/10/2020
WASHER WHIRLPOOL WTW4855HW1 Will not spin. Checked errors found latch error. Verified failure and latch kept clicking. Removed and replaced latch. Tested unit. All ops checked good
Near Colton, CA 92324
Rod
Job Details: 02/10/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Vonnie: pending autho for additional parts from warranty he Consumer has had numerous repair call outs from two other services 2 Best Buy and one other and now arsNot maintaining cooling in either section.Sealed system leak. Ordering compressor and evaporator.Machine control not sustaining consistent power to product . There was no interruption in house power.; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator), rqstng P&A on 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Near Bakersfield, CA 93311
Patrick
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Found the unit having issues with a noise while in ops. Found something hitting condenser fan. Removed and tested unit. All ops cheeked good. Leveled for the customer
Near Los Angeles, CA 90049
Isidore
Job Details: 02/10/2020
DRYER WHIRLPOOL WGD94HEXW2 "Found dryer motor W10396028 noisy, recommended dryer repair kit 4392067. Parts ordered; ordrng 1 4392067 (dryer repair kit 47.83) and 1 W10396028 (motor-drve 160.87)"
Near Hanford, CA 93230
Enrique
Job Details: 02/10/2020
WASHER WHIRLPOOL CAE2745FQ1 "Inspected whirlpool washer . Customer concerns , not working correctly . I found when starting a wash cycle , led lights up on rinse instead of sensing and coin chute switch is shorted , moisture got in it .; ordrng 1 W11126319 (coin chute)"
Near Los Angeles, CA 90272
Isidore
Job Details: 02/10/2020
OVEN JENN-AIR JGS8860BDP "Found oven bake igniter 74007498 weak removed bottom oven panel, removed old oven igniter and installed new oven igniter , test bake operation at approximately 350 degrees Fahrenheit, ok oven working at this time.Note oven model on range is different than actual number"
Near Los Angeles, CA 91316
Randy
Job Details: 02/10/2020
WASHER WHIRLPOOL WFW9600TW01 "Complaint is start button gets stuck. Could not duplicate problem. Cx could not either. Per problem description she would need The Whole front panel. Part NLA referred to warranty. W10157776, Control panel no longer available."
Near Los Angeles, CA 91356
Randy
Job Details: 02/10/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced compressor. Charged with 5.50 oz refrigerant. No leaks. . Colllecting for service call 115.00 job complete.
Near Los Angeles, CA 91423
Randy
Job Details: 02/10/2020
DRYER WHIRLPOOL WHD3090GW0 "Wrong address on file nobody verified information. 4838 sunny slope correct addy. Maintenance guy took me to clients apartment. Complaint per client no heat. Cx said it took too long to heat. Kicking out of diagnostics cycle. Cannot define issue. Called techline. Per tech-line, Reset unit 60 seconds. Unplugged and rebooted but after still diagnostics won’t run. Was sent to a senior tech. Sr#7727084851. Senior tech. States it does take a while to heat up longer than usual. Thermal cup test passed. Per him this is normal for it to take longer than usual to heat up. Per tech diagnostics getting kicked out would indicate there are no error Per tech All ops normal. Explained to cx. She got pissed said I didn’t tell them the problem and that i didn’t do anything. She told him to call whirlpool and say I didn’t do anything.all ops normal. Sr#7727061843. Documented with trade partners. DO NOT SEND RJ OUT."
Near Bakersfield, CA 93312
Jim
Job Details: 02/10/2020
WASHER MAYTAG MVWB835DW2 Replaced board and user interface. calibrated washer. Unit tested ok
Near Ojai, CA 93023
Aaron
Job Details: 02/10/2020
REFRIGERATOR KITCHENAID KUDF204ESB00 "Called tech line Bruce SR#7727082639, moisture is accumulating in the fresh food section only threat section is only used for vegetable produce, and freezer section is cooling correct no issues or accumulation of ice anywhere , called tech line Hey said to check the back wall to see if the evaporator frost pattern was correct it is no problems found if you didn’t find any other issues to silicone the liner and that should take care of the issue advise the customer after we sealed up the loaner to go ahead and defrost the whole unit to make sure all the moisture accumulated is out and then turn the unit back on and test the unit to see if any moisture comes back up with no produce in the customers going to do so; used 1 WP482338 (ADHESIVE) from stock"
Near Bakersfield, CA 93311
Jim
Job Details: 02/10/2020
DRYER MAYTAG MGD8630HW0 Noise in the housing. The vibration is still loud; schdld next appmnt for 2/10 MON !
Near Ojai, CA 93023
Aaron
Job Details: 02/10/2020
RANGE MAYTAG MGR8650FZ0 "Verified receipt Checked operations unit is working as design, Per the owners manual it takes up to five minutes before the fan motor kicks on the unit preheat once it was up to temperature the fan motor was running correctly on convection bake you have to select convection bake for the convection bake fan to work customer understands this and properly instructed now"
Near Riverside, CA 92504
Kevin
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ Unit not dispensing cubed ice only crushed. I tested unit and found solenoid not engaging for cubed ice. I removed auger box and found that the harness had come disconnected from solenoid most likely from temp expansion. I reconnected connector and secured. Tested unit. All tests normal.
Near Bakersfield, CA 93311
Patrick
Job Details: 02/10/2020
DISHWASHER AMANA ADB1500ADS3 Found the unit having issues with not washing still. Diverter isn’t working. Needs new pump motor ; ordrng 1 W10902307 (pump&motor)
Near Riverside, CA 92506
Kevin
Job Details: 02/10/2020
DRYER MAYTAG MGDC215EW2 Unit making loud noise while in use. I found failed rollers and a cracked belt causing noise. Removed and replaced rollers and belt. Tested unit. All tests good.
Near Los Angeles, CA 90272
Isidore
Job Details: 02/10/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "Found freezer door skin warped, customer states installed in December 2019. Has slight blemish at bottom liner stalled tape repair kit 482395; rqstng P&A on 1 W10800798 (door-skin)"
Near Burbank, CA 91501
John
Job Details: 02/10/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Replace the main controller, and the wire harness with the sensor in the evaporator fan motor inside the refrigerator section. The refrigerator tested good. Customer is happy with the repair."
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 02/10/2020
WASHER WHIRLPOOL WTW8500DC4 Customer was complaining of washer not taking water and shutting Off. I set the unit in diagnostic and there was a F8E1 code (No fill). I ran a manual test and the cold water solenoid not dispensing water. Replaced the Water Valve (W11165546). Tested ok
Near Riverside, CA 92503
Kevin
Job Details: 02/10/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit flashing f2e2 error code and touch pad is not responsive. Found short in touch pad. Ordering touch pad and main control. ; ordrng 1 W11157079 (console) and 1 W11305297 (cntrl-elec)
Near Santa Clarita, CA 91390
Michael
Job Details: 02/10/2020
RANGE JENN-AIR JGRP548WP01 Killed power at breaker panel. Removed and replaced user interface control board WPW10145531Rebooted unit and ran bake cycle 350°Checked with thermal probe and unit reached target temp and maintained temp as designed through multiple timer cycles. Advised cx to test unit over weekend and report back if propblem with heating persist. All ops are as designed and Cx is happy job complete
Near Santa Clarita, CA 91354
Michael
Job Details: 02/10/2020
WASHER MAYTAG MVWX655DW1 Cx states unit just stopped working and is not responding.Verified power to control green light is on but control is completely unresponsive.Replaced main control board W11116592Rebooted unit and ran auto service test and passed all cycles as designed. All ops are normal job complete
Near Los Angeles, CA 90042
Leon
Job Details: 02/10/2020
DRYER WHIRLPOOL WGD9200SQ0 Called Whirlpool Tech Line Support Spoke to Andrew After running diagnostic check find that unit has bad power cube... SR 772729837; ordrng 1 WP3407228 (cntrl-elec)
Near Burbank, CA 91501
John
Job Details: 02/10/2020
REFRIGERATOR KITCHENAID KBSD602ESS01 "The freezer shelves, the wire shelves appear to be rusting through. The customer is concerned of chemicals getting on the food. I recommend replacing them possibly some type of fault with the material.; ordrng 2 W10759069 (shelf)s and 4 W10759084 (shelf-wire)s"
Near Bakersfield, CA 93308
Jim
Job Details: 02/10/2020
REFRIGERATOR BO KITCHEN AID KRFF507EWH01 Tested the three sensors the fresh food in the freezer evaporator and the pantry thermistor all tested good. I placed the unit in an eight hour defrost cycle. I put four screws in the fridge for the fabric cover. I properly placed the fresh food evaporator thermistor and zip tied it tight. Service request number 7727082232.
Near Bakersfield, CA 93314
Jim
Job Details: 02/10/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Replaced faulty ice maker. Unit tested ok
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 02/10/2020
OVEN WHIRLPOOL WOD77EC0HS01 Customer is complaining of display going back to 02/01/20 multiple times.; schdld next appmnt for 2/7 FRI ! saved tckt
Near Pasadena, CA 91107
Francisco
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked unit found frost build up by ice maker cover. Checked gasket found no leaks. Found separator not making a good seal. Provided estimate which cx will consider and call back on, if she decides to move forward order separator. Part number is is estimate uploaded to sd quick pics"
Near Claremont, CA 91711
Tyler
Job Details: 02/10/2020
DRYER WHIRLPOOL LDR3822PQ3 "Customer stated that the front panel is not on. Found clip is missing installed clip, tested all works good at this time."
Near Redlands, CA 92374
Rod
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "**********CRYSTAL: please bill out for unnecessary trip out.Double booked by whirlpool.......yesterday, someone from whirlpool was already out to repair and fixed already. Whirlpool did not cancel ARS."
Near San Luis Obispo, CA 93405
George
Job Details: 02/10/2020
RANGE JENN-AIR JGRP430WP02 Installed regulator still broiler not functioning need to replace controls intermently broil functioning at times ok to order parts .; ordrng 1 W10311335 (burnr-brlr) and 1 W10789952 (panl-cntrl) and 1 W10888661 (cntrl-elec) and 1 WPW10145531 (cntrl-elec) and 1 WPW10464535 (cntrl-elec)
Near San Luis Obispo, CA 93401
George
Job Details: 02/10/2020
WASHER MAYTAG MHW3505FW1 F03 e01 found washer not draining need to replace drain pump ok to order part.; ordrng 1 WPW10605427 (pump-water)
Near Turlock, CA 95382
Lance
Job Details: 02/10/2020
WASHER WHIRLPOOL WTW8040DW4 "Fixed-replaced transmission/drum assembly, clutch. Ran calibration #52 passed. Test# 51 auto passed. No Leaks. Unit is now fully operational, working as designed"
Near Pismo Beach, CA 93449
George
Job Details: 02/10/2020
RANGE WHIRLPOOL WOS51ES4EB01 Installed part still no power found connectors on wall burn out 220 breaker not supplying 220 customer to have electrician to replace breaker ok to order parts.; ordrng 1 W10803991 (cntrl-elec) and 1 W10803994 (cntrl-elec)