Service History 515

We serviced a

WHIRLPOOL WASHER COMMERCIA

Model CAE2745FQ1

Near Manteca, California 95336

William

Job Details: 01/22/2025

"Replaced gearcase, splutch, ran selfdiagnostic cycle, unit operating as designed."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GZS22IYNYHFS

Near Bakersfield, California 93306

James

Job Details: 01/22/2025

Installed new cover and unit is complete.

We serviced a

GENERAL ELECTRIC DISHWASHER - BUI

Model GDT650SMV0ES

Near Tehachapi, California 93561

Samson

Job Details: 01/22/2025

"Install the new spray arm, unit test ok. Complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Baywood-Los Osos, California 93402

Leo

Job Details: 01/22/2025

"Replaced drive pulley, splutch assembly, shifter and capacitor, reset and calibrated unit , tested running a real load in normal cycle and unit is performing properly,Job complete."

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN9WW

Near Montclair, California 91763

Jaime

Job Details: 01/22/2025

Had installed a new mode shifter. Washer ok; used 1 WH03X30517 (Shifter) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MRT711BZDH00

Near Victorville, California 92395

Cesar

Job Details: 01/22/2025

Replaced parts tested good

We serviced a

GENERAL ELECTRIC HOME LAUNDRY - E

Model GFW850SPN5RS

Near Palmdale, California 93550

Jonathan B.

Job Details: 01/22/2025

"JB OUT 1/22/25.ACTUAL MODEL/SERIAL#GFW850SPN5RS, MV333774NInstalled replacement Door Lock WH01X29528.Reassembled unit and tested in Drain and Spin.Verified door lock (and spin cycle) Now operate as designed.NO CHARGE TO CUSTOMER.JOB COMPLETED"

We serviced a

KITCHEN AID DISHWASHER

Model KDTE204KPS1

Near Calabasas, California 91302

Giovanni M

Job Details: 01/22/2025

Let CX know this problem came from rats eating the valve and if this happens again we cant cover the parts or labor cost. Replaced the valve and tested unit after for leaks. Everything is working as designed at this time .

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Fresno, California 93720

Timothy

Job Details: 01/22/2025

Installed facia and top. There is still a slight gap.

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near Apple Valley, California 92307

Brian

Job Details: 01/22/2025

Removed and replaced burner manifold. Reassembled and tested operation. All OK

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Bakersfield, California 93306

James

Job Details: 01/22/2025

Removed old run cap and found broken red wire to connector. Replaced wire harness and tested unit. Unit now working as intended.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Tracy, California 95376

William

Job Details: 01/22/2025

"Special Project S15110., replaced knob & timer, ran dryer cycle, unit operating a designed."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Ridgecrest, California 93555

Brandon

Job Details: 01/22/2025

Left hinge was broken and leaking grease upon arrival. Replaced with preID part.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Simi Valley, California 93063

Paul

Job Details: 01/22/2025

"E2 motor lost position. Ice maker was not working properly, replaced with new ice maker. Unit is now working properly."

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN1DG

Near Los Angeles, California 91343

ERICK H

Job Details: 01/22/2025

Replaced dispenser. After repairs unit would cancel cycle upon attempting to move basket. Unit was giving accelerometer fault. Called ge to further diagnosis. Motor windings all reading between 4.0 and 4.3pgms. Techline recommended ordering accelerometer per error code and inverter board just in case. Reassembled washer. Tested one more time. Unit operating as designed. Job complete. Case number 15559939.

We serviced a

KITCHEN AID REFRGERATOR

Model KSSC42FKS00

Near Templeton, California 93465

Jack

Job Details: 01/22/2025

Replacing parts needed for repair. Main control board and inverter replaced and unit is now working is designed. Cooling and not shutting down job completed.

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GNE27JYMXFS

Near Lancaster, California 93536

Jonathan B.

Job Details: 01/22/2025

"JB OUT 1/22/25DISPATCHED: GNE27JYMXFS, TZ361400ACTUAL: GNE27JYMXFFS, TZ361400Customer states foods in refrigerator compartment freeze, and the water dispenser is not operating. Icemaker is functioning Verified Ice maker production is normal.Water dispenser does not function. Water dispenser lines frozen preventing water flow.Found cooling controls set to Celsius.Reset controls to Fahrenheit 0f in FC and 39f in FF section.Current FF temperature is 45.85 (had doors open for inspection)And FC is current 0f.Ambient temperature is currently 71.6f currently.Advised customer cooling controls set incorrectly causing colder than normal temperatures.Verified genuine GE RFID water filter in place with estimated 50% life remaining.Advised customer to all 24-36 hours for water tubing to defrost and allow water flow to return.No parts needed or used.NO CHARGE TO CUSTOMERJOB COMPLETE"

We serviced a

KITCHEN AID DISHWASHER

Model KDTE204DSS0

Near Calabasas, California 91302

Sean W

Job Details: 01/22/2025

"Replaced bad drain line and drain pump with cracked impeller,ran diagnostic cycle successfully without error codes displayed or inturuption,dishwasher now working properly."

We serviced a

GENERAL ELECTRIC WASHER

Model GFW510SCV0WW

Near Madera, California 93636

Joe P

Job Details: 01/22/2025

"Installed board and lock, could not set personality . Called techline to get personality #7. Programmed board to 7. Ran diagnostic cycle test, all passed. Working to manufacture specifications. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Los Angeles, California 91364

Richard

Job Details: 01/22/2025

Upon arrival removed torn right hand door gasket heated unit gasket to mold advised customer of at least an hour and a half before opening the refrigerator door so the gasket conform correctly. All operations are normal now job complete.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Hesperia, California 92344

Brian

Job Details: 01/22/2025

Removed removed and replaced lower wiring harness. Reassembled and tested operation. All OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Los Angeles, California 91342

ERICK H

Job Details: 01/22/2025

Replaced control board and damper. Set rc temp to 37 degrees Fahrenheit. Unit operating as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Bakersfield, California 93314

Aaron

Job Details: 01/22/2025

"Replaced the gear case and slider and agitator, tested ops ok now at this time , other problems found with the washer at this time"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Atascadero, California 93422

Leo

Job Details: 01/22/2025

"Installed new ACU in unit, cleared F3E2 error code present when diagnosing system, auto mode tested and calibrated unit. Runs properly.Job complete.David with tech line, went over issues and filed SR # 7740789660"

We serviced a

WHIRLPOOL REFRGERATOR

Model WRF540CWHB09

Near Highland, California 92346

Rod

Job Details: 01/22/2025

RETURNED EVAP FAM MOTOR NOT NEEDEDDAMPER ASSEMBLY WAS EITHER STUCK CLOSED OR STUCK OPEMNDD INTERMITTENTLY DUE TO STRIPPED GEARS IN HOUSING MAKING LOTS OF NOISE. *****Replaced damper control..designed op was restored

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Redlands, California 92373

Rod

Job Details: 01/22/2025

Wont operateConfirmed capacitor leaking and actuator saturated with oil from defective cap.replaced capacitor and actuator. Designed operation was restored

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Bakersfield, California 93312

Aaron

Job Details: 01/22/2025

"Replaced the right side light switch , and the ice maker , tested operations ok now at this time"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS04

Near Bakersfield, California 93311

Randy

Job Details: 01/22/2025

Defrosted freezer evap. Removed and replaced evap with harness heater drip pan and ui. Tested now working as designed

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Yucaipa, California 92399

Rod

Job Details: 01/22/2025

"No heat to dry dishesConfirmed H/limit thermostat harness loose.disconnected then reconnected, securing inplace.designed operation was restored"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Palmdale, California 93552

Jonathan B.

Job Details: 01/22/2025

JB OUT 1/22/25.Customer states icemaker is no longer producing ice cubes. Upon arrival verified no ice in storage bin. Further inspection finds ice cube jammed against the on/off button. Removed to ice cube and turned icemaker back on. Cycled icemaker verified complete twist cycle and returned to home position. Also verified correct water fill function. Advise customer to replace water filter with the manufacturer brand called every drop number one and to flush between two and 3 gallons through dispenser to rinse out newly installed water filter. No parts needed. No charge to customer. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Ventura, California 93003

Isidro

Job Details: 01/22/2025

"Installed new dual water valve, unit is now dispensing cold water and is now operating as designed at this time of service"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHZ01

Near Merced, California 95340

Cruz

Job Details: 01/22/2025

Fixed- found ice cube tray to have broken off- look at pictures- removed bad one and then installed new one (ice maker) ice maker test pass- water filled mold- cx ok repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Moreno Valley, California 92553

Kevin

Job Details: 01/22/2025

Led lights in middle drawer are out and unit not cooling. I found shorted led modules in middle of RC. Removed and replaced all led modules with updated ones. The unit was in cooling off mode. I turned unit back on at interface and unit should be back to normal temps within 24 hours. All tests good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Hesperia, California 92345

Brian

Job Details: 01/22/2025

Diagnosed water filter housing leaking in fresh food section. Removed and replaced filter housing and reservoir. Customer will monitor unit. All OK

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADW1

Near Redlands, California 92374

Robert U.

Job Details: 01/22/2025

Found the unit has a f7e1 error codes stored stored. I ran diagnostic and verified the heater operation. The control boards programming is the issue. Customer will purchase new one.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Lemoore, California 93245

Enrique

Job Details: 01/22/2025

"Customer concerns; washer soak, done & lid (f7e4 latch fault). Washer not responding. Installed new latch, performed calibration test. Washer operating as designed. No leaks. Techline sr#7740793066."

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Merced, California 95340

Cruz

Job Details: 01/22/2025

Fixed- found error code f8e1 inlet valve failure- water will not enter wash bad due to part failure- removed bad one and then installed new (valve) calibration test pass- auto test pass- no leaks- no errors- cx ok repair

We serviced a

WHIRLPOOL DRYER

Model WGD94HEAW2

Near Los Angeles, California 90049

Tim B

Job Details: 01/22/2025

Replace housing and tested unit functions as normal trap sits where it should

We serviced a

KITCHEN AID VENT HOOD

Model KVWC906KSS

Near Riverside, California 92506

Robert U.

Job Details: 01/22/2025

Inspection found two issues. One the motor connector not snapped in all the way. I made sure both sides of the motor connector is secure and it now is. The motor is coming on just fine. The secondary issue is there is still air coming from in between the vent hood and the cabinet. I recommend the customer call our company to see if our installation team can install it for him that issue in particular is not covered. I used a piece of paper towel to see air coming through the cabinet and the vent hood itself. The motor is now full connected so unit itself is now ok minus the installation. Job completed.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PVD28BYNBFS

Near Bakersfield, California 93312

Aaron

Job Details: 01/22/2025

Replaced the ice maker tested operations ok now at this time

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Hesperia, California 92345

Brian

Job Details: 01/22/2025

Inspected unit as necessary. Diagnosed drum belt broken. Technician installed dryer repair kit. Reassembled and tested operation. All OK

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Visalia, California 93277

J.E.

Job Details: 01/22/2025

Cycled unit and found broken control panel installed new panel and retested unit now working as designed job completed

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SPV0DS

Near Santa Maria, California 93455

George

Job Details: 01/22/2025

Return parts found washer testing out ok ran thrue a normal fill wash and drain and spin ok no leaks in machine presence customer to monitor home drain possible building up customer to monitor complete.

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Ridgecrest, California 93555

Brandon

Job Details: 01/22/2025

Installed new UI panel. Unit now working without issue.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE27JYMWFFS

Near Wasco, California 93280

Esteban

Job Details: 01/22/2025

Fan blade and fan motor was removed and replaced. Unit passed all test. Unit is working as intended.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Santa Paula, California 93060

Ian Y

Job Details: 01/22/2025

Removed and replaced units icemaker. Unit should be making ice within 12 hours.

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Newman, California 95360

Manuel B

Job Details: 01/22/2025

No heat.cutoff and heater not working.install new heater element and cutoff.test heat cycle working ok.

We serviced a

JENN-AIR OVEN

Model JJW2730DS00

Near San Luis Obispo, California 93405

Jack

Job Details: 01/22/2025

Unit wouldnt let me do any type of control. Powered unit down and now got unit into diagnostics. F2e1 error. Ran check and control panel needs replacing. Jeremy with tech line. Sr 7740791980. Customer paid through iWallet. 175.00. Service call only. Will come back if needed. Got control board to work and ran cycle. Unit is working as designed. Unit ran cycle top and bottom. No more error codes. Job completed.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Hilmar, California 95324

Cruz

Job Details: 01/22/2025

"Fixed- used part from stock (w10528947 hub) found multiple issues- found error code f5e7 actuator failure- wash plate and hub stripped from normal wear, cam grinding on pulley- removed bad parts and then installed new (wash plate, hub, actuator, cam) calibration test pass, auto test pass- no leaks- no errors- cx ok repair ; used 1 W10528947 (Hub) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Denair, California 95316

Cruz

Job Details: 01/22/2025

Fixed- found ice maker motor to be stripped causing no ice production- removed bad one and then installed new one (ice maker) ice maker test pass- water filled mold- cx ok repair

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AW3

Near Gustine, California 95322

Manuel B

Job Details: 01/22/2025

Ice maker over filling with water broke ice bin and froze up Evap fan motor.defrost Evap fan motor adjusted water fill to ice maker and replace ice bin.working ok.

We serviced a

MAYTAG WASHER

Model MVW7230HW

Near Arroyo Grande, California 93420

George

Job Details: 01/22/2025

Installed part tested on high spin tested ok complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Victorville, California 92394

Brian

Job Details: 01/22/2025

Removed and replaced drain pump assembly. Removed dishwasher disposal plug. Tested operation. All OK

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTD42EASJ2WW

Near Los Banos, California 93635

David

Job Details: 01/22/2025

Found door loose tightened door tested u it working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ

Near Fresno, California 93702

Timothy

Job Details: 01/22/2025

Found diffuser would not snap in to place. Replaced and found the new diffuser does snap into place and seal correctly.

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW3

Near Simi Valley, California 93063

Paul

Job Details: 01/22/2025

"#7740791749Unit does not have the proper ventilation, they will need to have a solid or ridged vent system for unit to work properly. Unit was leveled and tilted forward so that clothes can hit the sensor properly. If customer has a small load they should use time dry because it will end premature. Ridged solid ventilation system is required for unit to work properly per techline."

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW3

Near Oxnard, California 93030

Ian Y

Job Details: 01/22/2025

Checked all possible places unit could be leaking from. Found small leak on front left corner of gearcase with the bolt securing it slightly backed out. Tightened bolt and tested another fill. Unit no longer leaking.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Calabasas, California 91302

Richard

Job Details: 01/22/2025

"Upon arrival, inspected unit found auger motor turning ice just would not dispense when customer is home lost power. All the ice has melted. ice water to run down onto the shaft area and froze. The spring took everything apart defrosted everything replaced coupler retested unit unit is now dispensing crushed and cubed ice as intended. All operations are normal now job complete."

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Bakersfield, California 93311

Chase

Job Details: 01/22/2025

Open thermal fuse. Installed fuse. All ops now working as designed.

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model PFD95ESPT1DS

Near Corcoran, California 93212

Enrique

Job Details: 01/22/2025

"Dryer was not starting drying cycles. 240 vac incoming voltage. Control turns on. I removed top cover. Found belt came loose from idler pulley. Re-installed drive belt, initiated test. Dryer operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Fresno, California 93704

Joe P

Job Details: 01/22/2025

"Frost build up on freezer door, causing door not to shut and setting off open door alarm. Removed frost and reformed freezer door seal . Door is shutting correctly now and sealing. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WBA

Near Bakersfield, California 93307

Jim

Job Details: 01/22/2025

The picture that the customer is showing is from an air leak into the refrigerator. Unit is working properly now

We serviced a

MAYTAG WASHER

Model MVW4505MW

Near Terra Bella, California 93270

J.E.

Job Details: 01/22/2025

"Cycled unit and found find connection to lidlock period secured connection and retested unit. Now working as designed job completed."

We serviced a

MAYTAG DRYER

Model MGD5630HW1 OK

Near La Verne, California 91750

Jaime

Job Details: 01/22/2025

Found a blown thermal fuse so I had it replaced dryer OK; used 1 Wp3392519 (Thermal fuse) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Bakersfield, California 93312

Aaron

Job Details: 01/22/2025

"Check3d operations the dishwasher is working ok fills washes and drains good , water was spewing out of the air gap, which indicates the black tube that goes from the air gap to the garbage disposal is clogged stuck a 5/16 waterline down the drain line to the garbage disposal. It cleared out O, drain three times after that operations ok now at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Los Angeles, California 91343

ERICK H

Job Details: 01/22/2025

Maxed out adjustment on right rc door. Floor is causing unit to be unleveled. Raised two front feet on unit to level. Doors now level. Pic provided. Job complete.

We serviced a

KENMORE REFRIGERATOR

Model 106.50022 211

Near Frazier Park, California 93225

Felipe S

Job Details: 01/22/2025

"Upon arrival found unit not stopping the ice production, check the unit and found the ice maker shut off arm is of position causing the failure. Readjust the arm and extension, now unit is working properly. For request of customer left the ice maker on of position. Arm all the way to the top. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB2

Near Highland, California 92346

Rod

Job Details: 01/22/2025

Sprayarm came off Confirmed..reinstalled sprayarm

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS04

Near Bakersfield, California 93311

Randy

Job Details: 01/22/2025

Unit has broken drip pan. Followed service pointer #: W11092686 Rev. GRemoved and replaced drip pan. Tested now working as designed. Bill out for labor. S-Code to cover Labor only: S16360

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Perris, California 92570

Kevin

Job Details: 01/21/2025

"Estimate. Labor $163.68 parts $358.52 tax $27.79 shipping $15.00 total $564.99 Rodent damage not covered. A rat got into console and chewed wires to lower harness and interface wires. Customer is going to order parts and fix themselves since repair is not covered. I called trade partners to document. Sr# 7740724529; ordrng 1 W11643701 (Harmess), used 1 W11675701 (Interface) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Moreno Valley, California 92555

Kevin

Job Details: 01/21/2025

"Lid locked, will get mod pic on return. Unit giving f9 e1 even though no water. Drain pump running. I removed pressure switch hose and still thinks there is water. Ordering main control, pump in case of short and lid lock incase it needs to be broken open. ; rqstng P&A on 1 W11621180 (Cntrl elec) and 1 W11700916 (Lid lock)"

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS21

Near Los Angeles, California 91406

Oscar

Job Details: 01/21/2025

"Due to customers unavailability and the lack of response to Craigs and my VMs, this service call had to be rescheduled.; O-emld tckt"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GSS23GYPFCFS

Near La Crescenta-Montrose, California 91214

Oscar

Job Details: 01/21/2025

"Visual and physical inspection and by trying 2 brand new GE original different water filters, leaded me to recommend to replace the RFID board and a new filter cartridge. And just to be safe, I have Called GE support and spoke with Jason, I have explained the issue at hand and he did agree on my diagnosis. case number 15545165; ordrng 1 WR55X35485 (RFID Board) and 1 XWFE (Filter cartridge)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Los Angeles, California 91335

Tim B

Job Details: 01/21/2025

Found loud humming from microwave when set to any amount of time. Humming getting louder the longer its on. Will need new mag and fan motor.; ordrng 1 W11441128 (Motor fan) and 1 W10754299 (Mag)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Madera, California 93636

Joe P

Job Details: 01/21/2025

"Gear case is very noisy, gears have excessive play.ordering gear case, wash plate, ; ordrng 1 W11449841 (Gear case) and 1 W11551646 (Nut) and 1 W10752187 (Screw) and 1 W11510461 (Wash plate)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Los Banos, California 93635

David

Job Details: 01/21/2025

Found broke knob ordering knob; ordrng 1 W11328381 (Knob)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Los Angeles, California 91324

Sean W

Job Details: 01/21/2025

"Replaced harness,control board,and stator,washer now agitating and spinning but making loud noise when spinning,called techline and found that new issue is Gearcase grinding,was advised to replace GearcaseSr 7740737657; ordrng 1 W11393685 (Gearcase)"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Los Angeles, California 91352

Oscar

Job Details: 01/21/2025

"Through a visual,physical,and functional testing Ive witnessed how the water flow from cold side was diminished to a 3 tiny strings vrs the hot side full flow. also a heavy tapping was observed during cycling. Replacing tagged parts and components recommended.NOTE; as demonstrated by pictures taken, washer and dryer are strapped together and the leveling pegs have been removed, please make sure to remind customer to make unit accessible for needed repairs to be performed when scheduling my return. I have already informed them of whats needed. Thx!; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11165546 (Water inlet)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lathrop, California 95330

William

Job Details: 01/21/2025

"F7E5, checked motor windings, found 5.9 ohm, both windings, tested actuator windings, tested ok, a checked all connection, actuator not finding spin or agitate positions, ,ordered lower wire harness, control brd & actuator for unit.; ordrng 1 W11652038 (Lower wire harness) and 1 W11481722 (Actuator) and 1 W11603810 (Main control brd)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Lathrop, California 95330

William

Job Details: 01/21/2025

"Found ice maker not sensing full bucket, bucket lever broken, ordered ice maker & ice container assy. For unit.; ordrng 1 W11692161 (Ice maker assy) and 1 W11185686 (Ice container assy) and 1 W11415785 (Water line)"

We serviced a

GENERAL ELECTRIC WASHER

Model PTW705BPT0DG

Near Bakersfield, California 93314

Aaron

Job Details: 01/21/2025

"Checked the unit the washer has power , hooked up HQ NO POWER to the HQ needs new main board , ordered parts ; ordrng 1 WH22X34397 (Main board) and 1 WH08X28843 (Power cord)"

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Bakersfield, California 93314

Aaron

Job Details: 01/21/2025

"Checked the codes in the computer F3E1 , out of range pressure sensor , needs main board and sensor only sensor available main board is no longer available , and found the unit has a long drain needs drain pump , est to repair the things that are available , with the main board not available they run a risk of the unit, not being repairable if you replace the pressure sensor and it still comes up F3E1. Its the main board according to the tech sheet , Mr declined to repair at this time est is $610.15 , paid 145.00 by card ; ordrng 1 WPW10605427 (pump-water) and 1 WPW10448876 (switch-wl)"

We serviced a

GENERAL ELECTRIC MICROWAVE OVEN

Model JVM3160RF9SS

Near Bakersfield, California 93308

Chase

Job Details: 01/21/2025

"Going to need helper to assist with uninstalling microwave over the range, working above a glass cooktop chances of damaging cooktop and counter. Cx is good with reschedule. Pls schedule for a second man to assist with uninstallation and reinstallation of unit. ; snapped 1 QuickPics"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW655SSV0WW

Near Atascadero, California 93422

Jack

Job Details: 01/21/2025

Using too much detergent. Found Stan pipe in way to far. 8 codes. F66 inverter code 147 days ago. F48 inverter fault 199 days ago. F37 heater. F26 out of balance. F9 door switch. F23 door lock failure. F38 f39 vent failure. Running test. Wh42x29535 needs replacing as well as the valve assembly. Unit is been set on less and still using to much detergent. WH23X29553 valve assembly. Gary with tech line. File 15537837. ; ordrng 1 WH23X29553 (Valve assembly)

We serviced a

KITCHEN AID REFRGERATOR

Model KSSC42FKS00

Near Templeton, California 93465

Jack

Job Details: 01/21/2025

Unit is not running and no power to unit. Garret with tech line. Condenser fan is running. Main board and inverter is the issue. Sr 7740781751. Customer is going to put a deposit down. Customer put 608.46 down through iWallet. https://app.iwallet.com/a/96ff09ef141e

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFG2353AF3

Near Templeton, California 93465

Jack

Job Details: 01/21/2025

Unit is still freezing the food and they lost most of the vegetables. Some yogurt and few other items. Ran test 22 and right then air is coming out. Turned on blowing cold air. Turned off and still air coming out. Tech line is called. Nick with tech line. 5303918903 tower and case number for call. Is 87882188. ; ordrng 1 5303918903 (Tower w/ gasket)

We serviced a

GE CAFE RANGE - ELECTRIC

Model CHS950P2M6S1

Near Paso Robles, California 93446

Jack

Job Details: 01/21/2025

The new trim is bent the opposite way. Now. Not sealing properly. WB07X28817 reorder. 15544169. Need to order 2. Adam with tech line. Adam said to order 2 because they are coming bent or dented and its how they are boxed. Its not going to seal properly. ; ordrng 2 WB07X28817 (Trim brushed vent top rear)s

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN1R

Near Coalinga, California 93210

Esteban

Job Details: 01/21/2025

15542432 file number recommended replacing lock. Lock on order follow up required. ; ordrng 1 WH01X29528 (Door lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW

Near Coalinga, California 93210

Esteban

Job Details: 01/21/2025

Adrenaline not found. Customer did not answer phone. ; saved tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KBS02

Near Merced, California 95340

Cruz

Job Details: 01/21/2025

Need work- $145.00 CC Auth# 4F34WC - cx has a 5 year warranty on sealed system parts- compressor is locked up- ordering parts for unit. ; ordrng 1 W11727250 (Compressor) and 1 W11598434 (Evaporator)

We serviced a

GENERAL ELECTRIC RANGE - ELECTRIC

Model JVM3160RF9SS

Near Merced, California 95341

Cruz

Job Details: 01/21/2025

Need work- found unit not heating- makes a loud buzzing sound- ordering parts for unit. ; ordrng 1 WB27X47437 (Transformer) and 1 WB49X45009 (Mag) and 1 WB27X26368 (Capacitor) and 1 WB27X29801 (Cntrl elec)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Merced, California 95341

Cruz

Job Details: 01/21/2025

"Need work- suspension is weak causing basket to bounce up/down like a basket ball, knob on panel is stuck will not turn- call square trade warranty, they will be sending parts to cx- ; snapped 3 QuickPics"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Atwater, California 95301

Cruz

Job Details: 01/21/2025

"Need work- cx has a video- found unit not agitating properly, will not do a full 360°, possible break in wire harness or cntrl not sending voltage to stator. Ordering parts for unit. ; ordrng 1 W11568984 (Lower harness) and 1 W11621180 (Cntrl elec)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Oak Park, California 91377

Richard

Job Details: 01/21/2025

"Im on arrival inspected unit found unit with a broken lower wire harness, causing the units not drain and spin correctly is ordering a lower wire harness for the unit contacted tech-support and advise them of this. They also advised me to. Replace the lower wire harness.; ordrng 1 W11643701 (Lower wire harness)"

We serviced a

MAYTAG WASHER

Model MFW7020RF0

Near Ojai, California 93023

Kenneth

Job Details: 01/21/2025

Found unit with F7EC error code. Unit throws error code on extra fast spin. Put unit on drain and spin with extra fast spin empty. And got error code. But when I did the same just on fast it ran through. Ordering new stator and control. Small pin point sized hole in bellows calling unit to leak water. Ordering new bellows. ; ordrng 1 W11670135 (Stator) and 1 W11747034 (Control) and 1 W11384425 (Bellow)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Santa Paula, California 93060

Ian Y

Job Details: 01/21/2025

Found machine not producing ice. Ordering icemaker. ; ordrng 1 W10798411 (Ice maker)

We serviced a

MONOGRAM REFRIGERATOR/TOP

Model ZISS420NNKSS

Near Thousand Oaks, California 91362

Ian Y

Job Details: 01/21/2025

Found units freezer section lights have gone out. Requesting technical support on call. ; ordrng 2 WR02X32651 (Light guide)s

We serviced a

GENERAL ELECTRIC WASHER

Model PFQ97HSPV0DS

Near Ojai, California 93023

Kenneth

Job Details: 01/21/2025

Found unit not draining. Removed filter and found no blockage. Ordering new drain pump. ; ordrng 1 WH11X29539 (Drain pump)

We serviced a

GE DUAL RNAGE

Model C2S950P4MW

Near Thousand Oaks, California 91320

Giovanni M

Job Details: 01/21/2025

Cx said the unit stopped working after the power was turned off due to fires. Ordering main control now. Theres a note that it needs autho.; ordrng 1 WB27X45670 (UI control)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Palmdale, California 93552

Jonathan B.

Job Details: 01/21/2025

"JB OUT 1/21/25Customer states unit will not dispense detergent and makes noise.Tested unit in Bulky with 2 blankets. Unable to verify noise.Found and corrected Reversed hot and cold fill hoses.Tested load and go dispenser and verified the dispenser Does dispense detergent. Ran diagnostics sensor feedback, verified dispenser states drawer is empty when nearly full.Spoke with Drew at Whirlpool Factory Techline who issuedSR File# 7740779724.Ordering load and go drawerW11413340; ordrng 1 W11413340 (DRAWER)"