Service History 50 - Appliance Repair Specialists

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823ADB

Near Los Angeles, California 91344

ERICK H

Job Details: 09/19/2025

In warranty. Cx states dispenser leaks constantly. Cx states its been happening since day 1. Tested dispenser. Dispenser is not dripping. Water is coming from ice chute. Crushed ice is sticking to chute and drips after it melts. Unit operating as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Victorville, California 92395

Cesar

Job Details: 09/19/2025

Customer states not finishing cycle unit. Unit in warranty. Found capacitor came off the transmission and its just hanging this caused a short on the wire damaging control replaced control on first visit and now replaced capacitor and harness tested unit all checked good at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model krff577kps02

Near Apple Valley, California 92307

Cesar

Job Details: 09/19/2025

"Customer states unit stopped working lights flickering, not cooling, unit in warranty. Customer unplugged unit for the last 5 days plugged back in about an hr prior to my arrival. Tested unit suspect moisture in evap fan causing a low voltage dc short. Replaced fan motor tested good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Riverside, California 92508

Robert U.

Job Details: 09/19/2025

Customers complaint is the unit not draining. Found the air gap clogged and not allowing the water to drain out. I cleared the obstructions and reinstalled the drain hose. I ran the unit thought a diagnostic cycle cycle to verify operation and all functions are now working after after repair. Job completed.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Palmdale, California 93552

Samson

Job Details: 09/19/2025

F0E3. F0E5. Cx states unit will not finish cycle. In warranty. I found bad suspension . Replaced the suspension and cleared the error code. Unit tested ok now.

We serviced a

FRIGIDAIRE RANGE

Model FCFG3083ASA

Near Fresno, California 93723

Timothy

Job Details: 09/19/2025

Customer states the unit does not have any functions.SALES FULFILLMENT - COVERS SERVICE FEE + P&LFound the unit does not have ignition and the UI is not lit. Moved cord to another outlet. The UI lights up and the ignition is working correctly. Asked customer if this was the only issue. They said the middle burner does not ignite well. Cleaned the burner and orifice holder to remake the ground connection. Tested unit and found it operating as designed. As I was leaving the customer said sometimes the lock feature will not unlock. I locked the control and then tried to unlock it. When the unit is set to lock the door has to lock before you can unlock it.

We serviced a

WHIRLPOOL WASHER

Model WFW6720RR0

Near Hesperia, California 92345

Israel P

Job Details: 09/19/2025

CX complaint was that the unit was leaking from the dispenser. The unit is covered under warranty. Diagnosed unit and found that the unit had a faulty dispenser housing that was spring water in the wrong direction causing it to leak out of the drawer. Replaced housing and tested unit unit now works properly with no leaking. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Fresno, California 93725

Timothy

Job Details: 09/19/2025

"Customer states the IM is not working, there is often frost around the ice bin, there is freezing in the RC. Unit is dispatched under extended warranty.Replaced the ice door, ice maker and damper. Tested components and found them operating as designed."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PVD28BYNHFS

Near East Los Angeles, California 90022

Jordin Rogers

Job Details: 09/19/2025

"Customer complaint units freezer defrosted and melted all ice cream, under warranty. Freezer is frozen at time of visit for tech. Found evap fan motor not turning on replaced motor and fan is now on circulating, installed new thermistor as well."

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Poplar-Cotton Center, California 93257

J.E.

Job Details: 09/19/2025

"In warranty, customer complaint is Does not work control panel All the time, not turning on, completely dead. Found shortage control board unit will need new control board."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Fresno, California 93725

Timothy

Job Details: 09/19/2025

"Customer states the RC light does not come on and the ice tastes bad.Unit is dispatched under an extended warranty.LED module is bad, there is no water filter. Replaced the RC LED module. Customer must put in an in-line filter or other means of filtration to address the water issues. Ice can pick up odors in the FC compartment. There is no part I can install that will change that."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Simi Valley, California 93063

ERICK H

Job Details: 09/19/2025

COD. Cx states ice maker not working. Freezer temp 0 degrees Fahrenheit. E5 error code present. IM completed harvest successfully. Water valve also filling ice maker with water. Reset power to unit to erase code. Cx will observe unit and call us back if issue persists for IM replacement. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Corcoran, California 93212

Esteban

Job Details: 09/19/2025

In warranty- customers complaint: not coming on. Found control board getting 120v but not responding. Control board has failed. Control board was removed and replaced and replaced. Unit passed all test unit is working as intended. Job took 50 mins asking for extra labor.

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Moorpark, California 93021

Richard

Job Details: 09/19/2025

"Upon arrival inspected unit customer stated that the unit would bang around violently during the spin cycle. I inspected the unit very thoroughly ran a calibration on the unit that was never ran after the prior visit for a different technician. I instructed the customer on how to load the machine during all my test cycles the unit spun perfectly fine. I showed her how to load it. She was happy. All operations are normal with the unit factory calibrated, and reprogrammed control board job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273CF02

Near Bakersfield, California 93312

Kenneth

Job Details: 09/19/2025

Customer states making noise and ice defrost. Unit is under warranty. Replaced harness and fan. Relocated direction of harness. Removed all built up ice. Tested unit. Unit is working properly. Customer approves function at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM05

Near Modesto, California 95351

Cruz

Job Details: 09/19/2025

"Fixed- unit in warranty- cx states refrigerator door is hard to open, found bottom door hinge had pop off- reattach, hinge, tested unit, door is now open/closing as designed- door open easily- cx ok repair"

We serviced a

WHIRLPOOL DRYER

Model WED95HEDC0

Near Piñon Hills, California 92372

Cesar

Job Details: 09/19/2025

"Customer states noise during operation. In warranty. Found failed rollers and pulley replaced failed rollers, pulley and belt supplied in repair kit all tested good"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GZS22DGJBB

Near Bakersfield, California 93309

Randy

Job Details: 09/19/2025

Customer complaint unit is making loud noise during use. In warranty Customer also said unit is not level. Checked unit and found no leveling legs on this unit. Unable to level. Noisy compressor /fan. Adjusted tubing from sealed system and adjusted fan. Installed back cover tested no more abnormal noise. Unit now working as designed

We serviced a

KITCHENAID DOUBLE WALL OVEN

Model KODE507ESS20

Near Westlake Village, California 91361

Richard

Job Details: 09/19/2025

"Upon arrival inspected unit customer stated that in Morial, and when using oven unit would make crackling noises I ran the unit in bro heard the crackling noises that the consumer was talking about the crackling noises on both bottom and top of are the heat, shield, expanding and contracting alsoracks, expanding and contracting making crackling and popping noises. The unit is heating and operating as intended. Unit needs no parts for repairs job complete all the noises. The consumer or hearing is normal."

We serviced a

ZLINE REFRIGERATOR

Model RBIV-30

Near Riverside, California 92506

Robert U.

Job Details: 09/19/2025

Customers complaint is the unit is not dispensing water nor making ice. The unit is under warranty so no changes. The refrigerator has a setting for the water dispenser to work as well as the ice maker and they were both turned off currently. I called zline tech support and thats were I received the information. After turning both settings on the unit is now dispensing water and making ice. Job completed

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AFA

Near Lemoore, California 93245

Enrique

Job Details: 09/19/2025

"Customer reports, HI TEMP ALARM - AND FREEZER MAKES GRINDING NOISE. IN WARRANTY. RAN A DIAGNOSTIC TEST AND FOUND, FILL TUBE LEAKING DOWN TO EVAPORATOR MOTOR. REMOVED ICE BLOCKAGE AND REPLACED FILL TUBE KIT. UNIT OPERATING AS DESIGNED. JOB COMPLETE. ; used 1 241850624 ( TUBE ASSEMBLY) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Lancaster, California 93534

Samson

Job Details: 09/19/2025

Cx states unit leaking underneath. In warranty. Found unit with F8E4 with water in the pan. Found cx to be loading incorrectly. Repair per recommendation. Unit test ok. Complete

We serviced a

WHIRLPOOL STOVE

Model WFG320M0BW0

Near Atwater, California 95301

Cruz

Job Details: 09/19/2025

"Fixed- unit in warranty- cx states oven door pop out, found left side hinge to be in the up position, pop hinge into home position, tested door, door is now opening;closing as designed- cx ok repair"

We serviced a

WHIRLPOOL WASHER

Model WTW5020SW0

Near Perris, California 92571

Kevin

Job Details: 09/19/2025

Unit is in warranty. Customer stated that the unit will not start a cycle. I tested unit and found codes for basket engagement failure. I found failed actuator. Removed and replaced actuator and tested. All tests good. While testing the drain backed up. Customer to call plumber. Left unit unplugged. ; used 1 W11481722 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Apple Valley, California 92308

Israel P

Job Details: 09/19/2025

Cx complaint was that the unit had spots of ice and frost buildup on the walls of the freezer. Unit is under warranty. Tested the unit and found that the unit had a loose gasket which was not seal correctly allowing air to get in. Realigned gasket unit now seals properly with no issues. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Los Angeles, California 91304

Sean W

Job Details: 09/19/2025

"In warranty, Cx claims that light is out in fresh food cabinet, inspected fresh food cabinet and found that light is out, cx will need new light.replaced light in fresh food cabinet, light now lit and fridge is now working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Merced, California 95348

Cruz

Job Details: 09/19/2025

"Unit in warranty- cx states food, drinks are freezing in ff compartment- found diffuser to be stuck open, found thermistor to be reading out of range- removed and replaced (thermistor, diffuser) all test pass in diagnostic- set temperature to recommended- unit working as designed- cx ok repair"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Merced, California 95348

Cruz

Job Details: 09/19/2025

"Has a PL1- cx states basket is not spinning- found belt to be shredded and cam to be bent upward- removed and replaced (belt, cam) calibration test pass- auto test pass- no leaks- no leaks- cx ok repair + used parts from stock (w10721967 cam, w11239857 belt) ; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTD84GCPN1DG

Near Wasco, California 93280

Esteban

Job Details: 09/19/2025

In warranty - customers complaint: not coming on. Found high limit thermostat open. Thermostat was removed and replaced. Unit came back on. Unit is working as intended.

We serviced a

MAYTAG RESIDENTIAL REFR

Model MSS25N4NKZ04

Near Modesto, California 95355

Andrew

Job Details: 09/19/2025

Cust stated Warranty yes . FRIDGE AND FREEZER NOT STAYING COLD MILK MEAT JUICE. Cx complaint upon arrival ran programmed diagnostics found. Found control panel not not switching LED lights. Installed new control panel. Tested out okay components operations as according to protocols designed.

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WED4815EW1

Near Turlock, California 95380

Manuel B

Job Details: 09/19/2025

Dryer air vent plug up.clear out air vent with shuck vacuum.test drum no noise or rubbing.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near Visalia, California 93292

J.E.

Job Details: 09/19/2025

"In warranty, customer complaint is Won't drain.Not draining fully. Cycled unit and found faulty drain pump. Installed new drain pump and retested unit now working as designed. Job completed."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC0

Near Fresno, California 93711

Timothy

Job Details: 09/19/2025

Customer states it takes multiple cycles to dry clothes and occasionally the unit will show the customer a fault code. Customer states the ducting was cleaned about 2 months ago.Unit is out of warranty. Checked for faults and found a 3-2(open or shorted moisture sensor) 2-1 ; used 1 WPW10298258 (Moisture sensor harness) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW4

Near Lathrop, California 95330

William

Job Details: 09/19/2025

"F4E1, F0E2, F0E1, in warranty, cx states unit sets error code in clean cycle, ran self diagnostic cycle, checked heater functions, tested ok, unit didnt code. Ran test clean cycle, unit operating as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Lompoc, California 93436

Kash S

Job Details: 09/19/2025

"Cx states unit is not turning on, unit is IN warranty, found plug to console loose, secured plug, verified with cx unit is operating as designed, unit is fully operational at this time"

We serviced a

GE DISHWASHER

Model GDT535PGR6BB

Near Bakersfield, California 93309

Randy

Job Details: 09/19/2025

Could not locate address. Spent 15 mins with locating customer. Called dispatch Wrong address on file. Was sent to 4451. Correct number is 4551 same street and apartment. Customer complaint unit is leaking. In warranty Tested found leaking from seal n motor Cx signed waiver to move appliance. Moved used skid plate. Removed and replaced motor and seal. Installed tested no more leaks.

We serviced a

MAYTAG DRYER - ELECTRIC

Model MGDC465HW0

Near Thousand Oaks, California 91320

Richard

Job Details: 09/19/2025

On arrival inspected unit found worn out roller wheels causing noise. Replaced roller wheels with kit tested unit. Unit is now operating and no longer making noise as intended job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Bakersfield, California 93309

Felipe S

Job Details: 09/19/2025

"Customer states unit isnt dispensing any ice and on the ice box compartment is a leak. No warranty. Check the unit and found the problem is the ice maker is overfilling and causing ice accumulation on the filling way and ice formation as well on the auger shaft form the ice container. Readjust amount of water to the ice maker, remove ice formation and now is working properly. Job complete"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Tulare, California 93274

J.E.

Job Details: 09/19/2025

"In warranty, customer complaint is SPIN CYCLE NOT WORKING PROPERLY banging during spin. Cycled unit and found weak suspension. Installed new suspension and retested unit now working as designed job completed."

We serviced a

GE DISHWASHER

Model GDF535PSR3SS

Near Bakersfield, California 93301

ERICK H

Job Details: 09/19/2025

COD. Tenant says unit not running. Start light flashing. Control was locked. Unlocked control. Tested unit. Unit operating as designed. Job complete.

We serviced a

GE REFRIGERATOR

Model GNE27JYMYFFS

Near Ventura, California 93003

Isidro

Job Details: 09/19/2025

"Unit in warranty, cx stated units mullion is not closing properly and making condensation due to it, on closer inspection found the mullion not closing right, took pictures, I adjusted the mullion just a bit,its now closing and operating as designed at this time of service, cx approved adjustments and service"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2045VF9

Near Madera, California 93638

Jonathan

Job Details: 09/19/2025

In warranty customers complaint NOT COOLINGTested found defrost timer frozen. Replaced tested working properly

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Moreno Valley, California 92555

Kevin

Job Details: 09/19/2025

Unit is under extended warranty. Customer stated that the cycle will not start and goes to done. I found that the slider had separated causing the clutch not to be able to shift into spin and board cant see motor movement. Failed slider. Removed and replaced slider. All tests good. ; used 1 W10734521 (SLIDER) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Thousand Oaks, California 91362

Richard

Job Details: 09/19/2025

"Upon arrival, inspected unit found unit not draining at all. Remove unit from hole. Found a kinked drain line was able to unkink drain line retested unit unit is now draining and operating as intended job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Manteca, California 95337

Andrew

Job Details: 09/19/2025

Cust stated . Warranty yes. Not heating. Cx complaint upon arrival ran programmed diagnostics found. Found error long fill. Found loose water line. Attached water line connection to valve. Tested out components okay operations as according to protocols designed

We serviced a

WHIRLPOOL OVEN

Model WFC150M0JW4

Near Coalinga, California 93210

Tom S

Job Details: 09/18/2025

"UNDER WARRANTY- CX stated, OVEN LIGHT NOT TURNING OFF OVEN LIGHT DOES NOT TURN OFF ALL THE TIME. The light relay is stuck on the control board, board has to be replaced. ; ordrng 1 W11594187 (CONTROL)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Bakersfield, California 93314

Aaron

Job Details: 09/18/2025

"No warranty. Cx states ice builds up left side freezer ice , found the left side gasket has a little gap in it heated gasket sealed up , ice maker jammed needs new ice maker , estimate total to repair replace the ice maker is $437.58 Mr declined to repair at this time ; ordrng 1 W10884390 (icemaker)"

We serviced a

WHIRLPOOL WASHER

Model WTW6150PW0

Near Lompoc, California 93436

Kash S

Job Details: 09/18/2025

Need to reschedule for techline availability; schdld next appmnt for 9/19 FRI !

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Los Angeles, California 91307

Sean W

Job Details: 09/18/2025

"In warranty, cx stated that there was a spark beneath the microwave, directly near the turntable motor, and that turntable stopped rotating,during my diagnosis I found that turntable motor is shorted and no longer functioning, also found that lights inside of microwave do not turn off when closing door to microwave,for this reason Ive also ordered the interlock switches.Replaced turntable motor and both upper and lower interlock switches, lights inside of microwave still dont turn off after closing door, and turn table now rotates continuously when plugging in microwave to outlet, called techline and explained that after replacing interlock switches and turntable motor, both issues still present, techline representative instructed me to replace main control board and wire harness, he explained that the relays to microwave lamp, and turntable motor is stuck in closed position, ordered new main control board and harness.Sr # 7742425215; ordrng 1 W11333816 (Control, in warranty) and 1 W11184551 (Control panel,in warranty)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AD1

Near Clovis, California 93611

Joe P

Job Details: 09/18/2025

"Rftt2509 service pointer , ordering seals . Will install seals to fix frozen fill tube.Fill tube frozen . Location 36.84112° N, 119.72047° W.; ordrng 2 242095406 (Seals)s"

We serviced a

WHIRLPOOL RANGE - ELECTRIC

Model WFG550S0HZ2

Near Monterey Park, California 91754

Oscar

Job Details: 09/18/2025

"In warranty by A.I.G. CallNumber# 3386181E1.Customers complained IT IS NOT TURNING ONVisual and physical inspection plus a functional inspection showed a few issues, broiler gas tube is partially burning, the Bake and Broil features work for Less than a minute and quit, center burner is 80% clogged and does not allow proper gas flow or mixture, also a Left Front gas knob is broken and must be replaced.So the following parts and components are recommended for replacement; gas regulator, Spark Module, Broiler gas tube, gas knob, and center burner head.; ordrng 1 W11435660 (Burner head center) and 1 W11159630 (Gas knob) and 1 W11162730 (Spark module) and 1 WP8054078 (Broiler burner tube) and 1 W11449506 (Gas Valve Regulator)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Thousand Oaks, California 91362

Richard

Job Details: 09/18/2025

"Upon arrival, inspected unit found liner peeling away from door causing gasket to fall off. We need to order a new right hand refrigerator door advised customer that could take up to a month to receive the door.; ordrng 1 W10815687 (Right hand door)"

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Atwater, California 95301

Manuel B

Job Details: 09/18/2025

No fault codes found.Test Washer with clothes all cycles pads no sounds duplicated from cx estate.will call techline to document ; schdld next appmnt for 9/19 FRI !

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFN2813AFA

Near Modesto, California 95354

Cruz

Job Details: 09/18/2025

Unit in warranty- cx states beeping noise- found user interface to be beeping all the time- unable to duplicate rumbling noises at this time- customer will take a video- ; ordrng 1 5304533095 (Interface)

We serviced a

MAYTAG DRYER - ELECTRIC

Model MGDB835DW4

Near Bakersfield, California 93309

Randy

Job Details: 09/18/2025

Customer complaint unit makes noise during use. Has extended warranty Found issue with motor and blower making noise again. Attempted to remove blower wheel. Stuck. Needs new housing motor blows wheel belt and pulley. Requesting authorization 3 call count. ; rqstng P&A on 1 WP697772 (Blower wheel) and 1 W11126010 (Motor) and 1 W11162091 (Belt) and 1 W11246350 (Housing) and 1 279640 (Pulley)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Glendora, California 91740

Stephen

Job Details: 09/18/2025

"Extended warranty. Customer states not cooling at all. Upon arrival unit was unplugged. Found compressor and fans running, not cooling at all. Sealed system issue. SEND SEALED SYSTEM TECH ONLY. 5 count job. Allow extra time.; ordrng 1 W11740253 (Compressor) and 1 W11625643 (Evaporator) and 1 WPW10342567 (Condenser) and 1 W11504432 (Heat loop) and 1 W11506635 (Coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF5333PZ02

Near Hanford, California 93230

Enrique

Job Details: 09/18/2025

"Customer reports, NOT COOLING BOTH SECTIONS. In warranty. Ran a diagnostic test and found, locked compressor. SEALED SYSTEM, 3 JOB COUNT. ; ordrng 1 W11547313 (Compressor)"

We serviced a

KITCHENAID STOVE

Model KGCC566RBL00

Near Simi Valley, California 93063

Paul

Job Details: 09/18/2025

"Jeremy #7742423381Per techline order orfice, burner, burner cap. Cx issue is that unit is sparking randomly. Unit is under home warranty. Replaced spark module and wire harness for ignitor. After repair tested burners and front left burner would not ignite continuously. Sometimes it would turn on but most times it would not. Will need to order orfice, burner and burner caps. ; ordrng 1 8285779BL (Bezel) and 1 WP8286156CB (Burner cap L) and 1 WPW10406878 (Burner) and 2 WPW10406797 (Burner)s and 2 WPW10406243 (Burner)s and 2 WP8286155CB (Small cap)s and 2 WP8286153CB (Caps Med)s and 1 WP8286177 (Orfice large) and 1 WPW10128451 (Orfice)"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Atwater, California 95301

Manuel B

Job Details: 09/18/2025

Washer not working in wash cycle or spin.bad actuator and CAM.customer was not home only son.cx will call back for repairs and paid remaining balance of $359.55. Customer only paid service call.$145.BB quote attached see pics attached ; ordrng 1 W11481722 (Actuator) and 1 W10721967 (CAM)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Rancho Cucamonga, California 91739

Francisco

Job Details: 09/18/2025

"Excessive frost build up, I asked Cx to defrost unit but they did not do it. Rs for Tuesday ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Riverside, California 92509

Robert U.

Job Details: 09/18/2025

Customers complaint is the unit not always staying cool. It thaws out the freezer and freezes again. I installed the data loggers but I dont believe they were recording. I did place them on record today. And the freezer one was at -5 and the refrigerator was at 41. Will allow 3 days to record data. It was my mistake. ; schdld next appmnt for 9/23 TUE !

We serviced a

REFRIGERATOR KITCHEN AID

Model KRFC136RWH00

Near Cambria, California 93428

Jack

Job Details: 09/18/2025

Customer stated unit has been making a very very loud noise. Customers complaint is now it completely stop working. Units not functioning at all. Compressor is not working. W11686820 compressor. Board WPW10317076. The unit is under manufacturer warranty still. ; ordrng 1 W11686820 (Compressor) and 1 WPW10317076 (Board)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Los Angeles, California 90049

Tom C

Job Details: 09/18/2025

"Customer complaint of failed wash cycle.Found standing water within unit, tested unit, recirculating pump working as designed. Put unit into diagnostics mode, all other components passed. Drain pump getting power, not operating.; ordrng 1 W11412291 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lancaster, California 93536

Daniel M

Job Details: 09/18/2025

In warranty.cx states unit is not heating spinning properly. Unable to remove wash plate . recommend replacing wash plate and reschedule ticket. ; ordrng 1 W10902814 (Wash plate)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM

Near Atascadero, California 93422

Leo

Job Details: 09/18/2025

"This was a recall on a C.O.D. service call, unit out of warranty .Cx stated cooling in FC was not adequate, and also, mentioned ice maker had not produce more ice since last service call, his wife was present at that time and she stated that unit had not produced ice for 10 days and the morning of service, ice maker resumed producing to which I called Whirlpool tech line to run a comprehensive diagnostic on ice maker component to verify it was functioning properly and it was deemed so by it passing tests, it even harvested ice cubes when ice cube tray was emptied.Sealed service tech needs to test cooling components, compressor and all related components.Cx was upset and asked for companys name and my name as well, which I provided.Cx did not signed invoice.; O-emld tckt"

We serviced a

FRIGIDAIRE MW/OVEN COMBO

Model GCWM2767AFE

Near Bakersfield, California 93308

Brandon

Job Details: 09/18/2025

"Cx complaint that unit is now powering on. Unit is under manufacturer warranty. Upon inspection, found power to unit was good. We have a communication issue between the board and the electronic display. Unable to verify which part is causing the issue. Ordering both for return.; ordrng 1 5304536546 (Pc board) and 1 5304538600 (Display)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS00

Near Modesto, California 95356

Martin

Job Details: 09/18/2025

#7742423612Cx complaint unit not making ice. In warranty. Tested unit found ice maker is not getting cold enough due to evaporation fan issue. ordering evaporation fan.; ordrng 1 W11603851 (Fan motor)

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Santa Maria, California 93454

George

Job Details: 09/18/2025

Found washer strait to done need capacitor customer decline estimate already paid for service.; ordrng 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model MGD8630HC3

Near Bakersfield, California 93311

Randy

Job Details: 09/18/2025

"Customer complaint unit wont connect to Wi-Fi Has extended warranty. Atempted to help Cx connect on her phone. Followed instructions and still wont connect. Called techline for next step Had same issues per techline, order new wifi module and panel. Sr#7742423081. Requesting autho UNIT NOT ACCESSIBLE. CANNOT ACCESS TOPCX NEEDS TO HAVE TOP BOARD REMOVED ON RETURN VISIT TO COMPLETE REPAIR ; rqstng P&A on 1 W11316276 (Wi-Fi control) and 1 W11367320 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVQ1

Near West Covina, California 91791

Stephen

Job Details: 09/18/2025

Plug is still in disposal. Advised customer to call plumber to knock out plug in disposal BEFORE service. 3 count job. Allow 2 hours. ; schdld next appmnt for 9/25 THU AM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHT10

Near Santa Maria, California 93455

George

Job Details: 09/18/2025

Found no ice dispensing need auger motor and propeller to complete service.; O-emld tckt

We serviced a

FRIGIDAIRE WASHER-DRYER COM

Model FLCG7522AW4

Near Nipomo, California 93444

George

Job Details: 09/18/2025

Called office needed 2 man technical distance jack if possible ok to reschedule per office.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Madera, California 93638

David

Job Details: 09/18/2025

Unit is in warranty confirmed CX report of unit not starting found glass separating from lid as well as lid lock failing ordering glass; ordrng 1 W11128271 (Lid)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Hanford, California 93230

Tom S

Job Details: 09/18/2025

"UNDER WARRANTY- CX stated, CX SAYS UNIT WONT SHUT OFF HAD TO UNPLUGGED, NOW LID LOCK AND WONT OPEN. Pressure switch is stuck sending power to drain pump at all times. Also lid switch is faulty, getting stuck. ACU and lid switch have to be replaced. ; ordrng 1 W11624938 (CONTROL) and 1 W11394572 (LATCH)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentone, California 92359

Rod

Job Details: 09/18/2025

Wp service cvrgStates that washer will not complete a wash without wet clothes or wont lock upon pts.Confirmed..lid broken; ordrng 1 W11259006 (Lid)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Barstow, California 92311

Israel P

Job Details: 09/18/2025

The unit has a fluid counter balance that is off and causing the unit to shake off balance. Will be ordering basket and returning to replace.; ordrng 1 W10752719 (Basket)

We serviced a

KITCHENAID REFRIGERATOR

Model KRQC736RPS

Near San Luis Obispo, California 93405

Leo

Job Details: 09/18/2025

"Cx stated LED light module in fresh food right side was out, it needs replacing with W11734653 LED light strip,then stated he wanted unit leveled in an unconventional way to keep doors from shutting, stay open fully to about 100 degrees angle, once that adjustment was achieved, he decided to have unit adjusted to level instead, that was achieved , floor level permitting, see photos in PVROrdering : W11734653 LED light strip.Part out of stock, it may be a while to arrive.Pseudo to discuss with manager, reassign to JJ for second opinion.; schdld next appmnt for 9/22 MON !"

We serviced a

FRIGIDAIRE RANGE

Model PCFG3080AFF

Near Santa Maria, California 93454

Leo

Job Details: 09/18/2025

"Cx stated units main power burner flame is excessively tall, about 6 inches up, Issue started about 2 weeks or so ago,unit is on manufacturer warranty, inspecting issue, turned on burner and with lights out it looked more like 10 inches tall flame, disassembled burner plate and it is very clean, called tech line and Russ with tech support, recommended to replace surface valve for burner causing issue, request info from tips.assist@electrolux.com, part not available to tech line. Ordering parts pending response from Electrolux .Case #1004488089.; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Riverside, California 92506

Robert U.

Job Details: 09/18/2025

Found the unit in defrost on arrival. I checked the evaporator fan motor and the frost pattern after placing the unit in step for the compressor test. There is only a partial frost pattern. Will order a compressor drier and the right side door gasket is torn as well. Ordering all parts needed. ; ordrng 1 W10407212 (Gasket) and 1 W11727250 (Compressor) and 1 W11109499 (Drier tube)

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Corcoran, California 93212

Esteban

Job Details: 09/18/2025

In warranty- customers complaint: not draining not starting. Water in tub. Found drain pump and slider failed. Slider and drain pump on order follow up required. ; ordrng 1 W11396717 (Drain pump) and 1 W10734521 (Slider)

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Tulare, California 93274

Enrique

Job Details: 09/18/2025

"Customer reports, SAFETY oven tripping breakers - SP W11525530 PLEASE FOLLOW SAFETY SOG. In warranty. Ran a diagnostic test and found, the range trip the breakers when running bake cooking cycle. Randy at Techline (7742422033) stated, this is not considered a safety issue. Is just a bad control board. Ordering central electric. ; ordrng 1 W11757145 (CNTRL-ELEC)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Thousand Oaks, California 91320

Richard

Job Details: 09/18/2025

On arrival inspected unit found unit door just kind of slamming down. Inspected hinges found right hand door spring not hooked onto hinge any longer was able to re-hook the spring to hinge spring latch was not broken or damaged just popped off the lower door. Seal is torn and damaged ordering lower door seal.; ordrng 1 W11664713 (Lower door seal)

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Palmdale, California 93552

Samson

Job Details: 09/18/2025

"Cx states she smells gas during, use. In warranty. Found unit gas assembly Dede; ordrng 1 WPW10185981 (Times)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2045VWB

Near Fresno, California 93728

Ron

Job Details: 09/18/2025

Unit in warranty Cx stated unit not cooling found evap fan not on and condenser fan not on found bad control ordering control and condenser fan motor assembly ; ordrng 1 5304538082 (Main control) and 1 5304522173 (Condenser fan motor)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Manteca, California 95336

William

Job Details: 09/18/2025

"F7E3, in warranty, cx states unit wont run a cycle & is squeaking, found splutch binding on gearcase. Found washplate seized on gearcase, belt squeaking in spin, ordered gearcase, washplate, belt for unit.; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W11510461 (Washplate)"

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Modesto, California 95356

Cruz

Job Details: 09/18/2025

"Need work- unit in warranty- cx states unit is not agitating, no codes, all test pass in diagnostic- possible short at main harness or main control causing intermittent agitation- seen this issue before- ordering parts for unit. ; ordrng 1 W11568984 (Lower harness) and 1 W11614514 (Cntrl elec)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Palmdale, California 93550

Samson

Job Details: 09/18/2025

Cx states freezer door not closing properly. In warranty. Found a defective hinge. Ordering parts ; ordrng 1 WPW10558423 (Ice in) and 1 W11505709 (Left hing) and 1 W11687636 (Assy bottom hinge) and 1 W11399415 (Bottom hinge refrigerator) and 1 W11505710 (Right hinge)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRAE2024AWC

Near Shaver Lake, California 93664

Timothy

Job Details: 09/18/2025

Customer states the units light does not come on unless the unit is unplugged. Unit is under warranty. Both magnets are missing from the door. Control thinks the door is open.; ordrng 2 5304519044 (Magnet)s

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Bakersfield, California 93307

Randy

Job Details: 09/18/2025

Customer complaint unit has a damaged water dispenser button and Unit has extended warranty. This is cosmetic and functional repair. Requesting autho for both parts. Okay to Send different tech. Not my regular area. ; rqstng P&A on 1 W11569112 (Dispenser) and 1 W11550898 (Bezel)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFUE2024AWF

Near Fresno, California 93711

Joe P

Job Details: 09/18/2025

"Magnet is missing for reed switch, ordering magnet.; ordrng 1 5304519044 (Magnet)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFUE2024AWF

Near Fresno, California 93711

Joe P

Job Details: 09/18/2025

"Magnet is missing for reed switch, ordering magnet.; ordrng 1 5304519044 (Magnet)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHT4

Near Riverside, California 92506

Robert U.

Job Details: 09/18/2025

Customers complaint is the unit not washing dishes properly. Found the unit has a f4e3 error code. Wash motor not running. I ran a diagnostic cycle and the motor is receiving from 112-115 covets. Ordered control to be on the safe side but really needs a pump and motor assembly and both spray arms. Ordered parts needed. ; ordrng 1 W11025157 (Pump and motor) and 1 W11087226 (Control electric) and 1 WPW10498900 (Arm spray) and 1 WPW10491331 (Arm spray)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Bakersfield, California 93304

Brandon

Job Details: 09/18/2025

"Cx statesunit is no longer cooling effectively. Unit is under extended warranty. Upon inspection, I found the evaporator cover with a thick layer of frost suggesting an issue with defrost. Tried to turn the heater on in diagnostics but it wasnt heating. Ordering control and bringing preID heater for return.; ordrng 1 W11546690 (Control)"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Madera, California 93636

Ron

Job Details: 09/18/2025

Unit in warranty Cx stated unit wont turn on just says door try to start unit Used smart HQ tool found bad door lock replaced door lock tested unit and the drain pump shorted out Ordering control drain pump and door lock ; ordrng 1 WH22X38697 (Control) and 1 WH11X29539 (Drain pump) and 1 WH01X29528 (Door lock)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Lancaster, California 93535

Daniel M

Job Details: 09/18/2025

Not in warranty. Cx states unit is failing to spin and drain.entered service mode and found error codes for locked rotor and failed inverter. Inverter is receiving proper voltage. Recommend replacing motor drive and inverter board. Motor is covered under GE. Quote generated on blue book and customer agreed quote for $450.45; ordrng 1 WH03X29524 (Motor) and 1 WH22X38837 (Inverter board)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Chowchilla, California 93610

David

Job Details: 09/18/2025

Unit is in warranty confirmed CX report of u it not drying found timer failing causing unit to constantly run ordering timer; ordrng 1 WPW10185982 (TIMER)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Bakersfield, California 93311

Randy

Job Details: 09/18/2025

Customer complaint not freezing. Unit out of warranty Office collected service call Tested found issue with fan not operating. Compressor loud but working. Service call 145.00W11224591 motor fan $183.15 Labor $210.12. 553.38 Office collected service call $145 Balance is $ 408.38. Cx approved will collect on return visit in full. ; ordrng 1 W11224591 (Fan motor)

We serviced a

GE REFRIGERATOR

Model CWE23SP4MDW2

Near Bakersfield, California 93312

Aaron

Job Details: 09/18/2025

"In warranty. Cx states the water in not working and there is a grinding noise happening , checked the unit with HQ needs firmware update tried and failed needs main board , and installed filter bypass , tested found water reservoir had a slightly frozen water , cleared , deli vent stuck open causing freezing issues and grinding noises , ordered main board and fresh food cover asm to repair the fan motor and deli dampener asm ordered parts ; rqstng P&A on 1 WR17X30248 (fresh food evaporato), ordrng 1 WR55X32184 (Main board)"

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDW02

Near San Luis Obispo, California 93401

Jack

Job Details: 09/18/2025

Johnathon with tech line. The line in fridge is making a huge loud noise. Unit is going to make noise and put drier at 45 degree angle. Sr 7742420754. Replace drier again. Flush system out. Put mastic on line. The fridge is still under manufacturer warranty. Need to add more to sealed system. Unit is making a swishing sound and major hum on compressor. But cooling. Drier W11109499. Mastic sealer WP505587. Insulation W11553819. ; ordrng 1 W11109499 (Drier) and 1 WP505587 (Mastic sealer) and 2 W11553819 (Insulation)s

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Adelanto, California 92301

Cesar

Job Details: 09/18/2025

"Customer states oven will not heat, unit out of warranty. Tested igniter took 2 min to draws 3.17 amps when valve opened was flow from valve not enough to keep burner on oven valve not fully opening and igniter is week ; ordrng 1 W11590251 (Valve) and 1 W11590294 (Igniter)"