Local Reviews
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Erick S.
WASHER MAYTAG MVWC565FW1 Found board not responding while getting voltage. Repalce board, retested it. Unit now powers on unit and it passed diagnostics with no errors, job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Installed new ice maker, retested unit and it cycled and filled with no errors. Job complete"
Erick S.
DRIYER FRIGIDAIRE FFLG3911QW "Cycled unit and found unit with bad fuses causing it no to heat . Unit will need fuses; ordrng 1 137032600 (limiter) and 1 5304406099 (thermostat,safety)"
Erick S.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Installed new parts on unit. Found valve cycling. Recharged system, pulled vaccum, inspected for leaks and found none. Unit is now cooling in both sections; used 1 WPW10143759 (DRIER ASSEMBLY) from stock"
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Installed new parts. Unit is dispensing water but very slowly. Unit also has bad filter. Informed customer filter will need to be replaced for proper ice production and water flow. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Found rc light not working and fc light very dim. Replaced both lights retested it and now lights are working as designed. Job complete
Erick S.
WASHER WHIRLPOOL WTW4855HW0 Found units motor belt and pulley covered in oil causing unit to make noise. Unit will need new motor and belt repalced.; ordrng 1 W10832724 (drive motor) and 1 W11239857 (BELT)
Erick S.
DRYER WHIRLPOOL WGD4815EW Cycled unit and found unit with bad thermal fuse causing it not to heat. Replaced fuse. Retested it and it now cycling and heating. Job complete; used 1 WP3392519 (THERMAL FUSE) from stock
Erick S.
OVEN WHIRLPOOL WFG525S0HV Cycled unit and found unit with main board error causing failure. Unit will need new board. ; ordrng 1 W11317846 ( CONTROL)
Dane K.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Upon arrival the unit was not making ice. Found icemaker in the middle of the harvest and fuse relay on main control board. Unit needs new icemaker assembly and main control board; ordrng 1 W11294907 (ICEMAKER) and 1 WPW10675033 (cntrl-elec)"
Dane K.
WASHER WHIRLPOOL WTW7500GC0 On arrival the unit was not functioning correctly. Check unit for fault codes and all three fault codes had to do with the water valve. Ran test to to see if water was coming into machine.
Dane K.
RANGE - GAS AMANA AGR230BAW1 "Upon arrival the unit would not heat. Found the oven igniter weak and not opening gas valve. Also found oven gasket ripped; ordrng 1 W10918546 (igntr-oven), 1 WPW10535778 (gaskt-door)
Dane K.
DRIYER GE GTD42GASJWW
Dane K.
DRYER ROPER RED4516FW Upon arrival the unit was not heating. Found thermal fuse and thermal cut off open. Removed and replaced parts and tested unit. Unit functions normal
Dane K.
WASHER AMANA NTW4605EW0
Dane K.
DISHWASHER GE CDT866P4M4W2 Upon arrival customer stated unit leaking while running. Started unit and found water dripping from the sump gasket in between gasket and tub. Unit needs new sump gasket; ordrng 1 WD08X22758 (gasket - sump manifo)
Dane K.
DRIYER FRIGIDAIRE FFLG3911QW Removed and replaced limiter and thermostat and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW4816FW2 "Upon arrival the cx stated that sometimes the unit would turn on and sometimes it would not. Unit was in a shed with a extension power cord going from the roof of the house to the roof of the shed, then through an open window in shed and coiled up and hanging and washer is plugged into that extension cord. Took pictures. Informed cx they need to get the installation fixed before I could service it."
Andrew P.
WASHER WHIRLPOOL WTW5000DW2 Customer stated unit was not filling with water. Ran diagnostics and found no fault codes. Ran auto test and unit filled with water hot and cold normally and put enough water in it for the auto test. Instructed customer to use the deep water wash for her wash cycles in that unit is it is designed to only put specific amount of water into unit. Also instructed customer to cut back on her self use and it was causing excess search in the machine which would cause it not to wash it to spin out properly it is working normally and functioning per spec.
Andrew P.
DRYER AMANA NGD4655EW2 Customer stated that dryer was not turning on. Found door switch broken on dryer. Removed and replaced door switch and tested dryer. Dryer turns on and he’s fine job completed.
Andrew P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
Andrew P.
WASHER WHIRLPOOL WTW7000DW0 Customer stated that unit was not finishing cycles or would stop in mid cycle. Check diagnostics and found overload and unbalanced load fault code as well as long drain. Checked drain and drain was OK. Removed and replaced main control and user interface. Instructed customer to use less soap and showed customer how to properly load washing machine. Tested unit and unit functions normally job completed
William L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found FF evap building up frost, Found FF area at 52 degrees, instructed cx to defrost fridge. ordered defrost thermister for unit.; ordrng 1 W10902214 (thermistor)"
William L.
WASHER WHIRLPOOL CHW9160GW0 "Installl mcu brd, unable to contact Whirlpool commercial tech-support for help in clearing codes and resetting unit.rescheduled jod for tech support.
William L.
WASHER AMANA NTW4516FW2 "Found voltage to control brd, unit has no control brd functions unit, ordered control for unit.; ordrng 1 W11170317 (control brd)"
William L.
DRYER MAYTAG MEDC465HW0 "Found house dryer duct clogged, instructed cx to have dryer duct cleaned in home. unit operating as designed."
Tyler F.
REFRIGERATOR WHIRLPOOL KSSC42QVS02 Customer states the ice bin is not dispensing. Found auger is stripped. Ordering coupling in stock; ordrng 1 WP2188918 (coupling)
William L.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "checked all door seals, re-installed ice bucket door gasket, instructed cx on freezer loading. unit operating as designed."
William L.
M/W OTR WHIRLPOOL WMH32519HZ3 "Checked for proper venting, unit venting to air duct properly, vent flapper in exhaust opening as designed"
Tyler F.
DISHWASHER KITCHENAID KUDS35FXBL4 Customer stated that the upper rack is not cleaning. Found spray arm is getting stuck and adjusters keep falling. Ordering spray arm parts for upper rack not in stock.; ordrng 1 WP8268433 (seal) and 1 WPW10082841 (arm-spray) and 1 WPW10082867 (mount) and 1 WPW10118464 (covr-screw) and 1 WPW10323424 (manifold) and 1 WPW10349488 (screw)
William L.
WASHER WHIRLPOOL WTW8040DW1 "cx hearing squeaking sound, found debris under washerplate, Removed debris from waherplate, ran self diagnostics, agitates & spin test, unit operating as designed."
William L.
RANGE WHIRLPOOL WFG540H0ES1 replaced burner heads with filed grooved at igniter area & burner cap kit. test lite burners several times with customer. burners now lighting properly.
Tyler F.
DISHWASHER WHIRLPOOL JDB2150AWP Customer stated that the unit is not washing. Found lower rack is missing wheels and is sitting on the spray arm. Ordering rack please drop ship to customer per customers request.; ordrng 1 W10280784 (dishrack)
William L.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "adjusted & leveled unit to get doors to close & seal properly instructed cx on cooling off/0n functions, tested all function. tested ok, unit operating as designed."
William L.
MICROWAVE WHIRLPOOL WMH32519FS2 "Tightened screws on cover & mounting screws on faceplate, unit making normal operating sounds, ran heating test, unit operating as designed."
William L.
WASHER MAYTAG MVWB766FW1 "cx reported unit not powering on, Found no codes in unit. ran self diagnostice, ran console button control test, found no problems, unit operating as designed."
Tyler F.
REFRIGERATOR WHIRLPOOL KSSC42QVS02 Customer states the ice bin is not dispensing. Found auger is stripped. Ordering coupling; ordrng 1 WP2188918 (coupling)
Tyler F.
WASHER MAYTAG MVWC565FW1 "Customer stated that unit does not wash or spin. Found error code for open motor circuit, and in the test the board shut off. In drain and spin no actuator action. Ordering motor actuator and control.; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11162438 (ELEC CNTRL )"
Tyler F.
WASHER MAYTAG MVWB765FW1 Customer stated that the unit is leaking. Found dispenser housing is leaking; ordrng 1 W11172234 (HOUSING)
Tyler F.
OVEN WHIRLPOOL MET8800FZ00 Customer stated that the upper oven controls are not working. Found user interface is not responding to any buttons for upper oven. Ordering membrane and main control not in stock.; ordrng 1 W10903065 (MEMBRANE) and 1 W11132199 (ELEC CNTRL )
William L.
WASHER WHIRLPOOL WET4027EW1 "found normal operating sound, instructed cx to get in wall building dryer vents cleaned. unit operating as designed"
Tyler F.
DISHWASHER KITCHENAID KUDS35FXBL4 Customer stated that the upper rack is not cleaning. Found spray arm is getting stuck and adjusters keep falling. Ordering spray arm parts for upper rack not in stock.; ordrng 1 WP8268433 (seal) and 1 WPW10082841 (arm-spray) and 1 WPW10082867 (mount) and 1 WPW10118464 (covr-screw) and 1 WPW10323424 (manifold) and 1 WPW10349488 (screw)
Tyler F.
WASHER WHIRLPOOL WTW4955HW0 Removed and replaced drive motor. Tested all works good at this time. No noise.
Tyler F.
RANGE WHIRLPOOL WFG505M0BW2 Customer stated that oven will not heat. Found igniter is glowing but not as bright as it should. Removed and replaced igniter. Tested all works good at this time.
Tyler F.
OVEN KITCHENAID KGRS505XSS05 Customer stated that upper oven is not working. Found failed igniter. Ordering igniter in stock.
Tyler F.
WASHER MAYTAG MVWC565FW1 Customer stated that a sheet got stuck under the wash plate. Removed and replaced wash plate and hub kit. Tested all works good at this time. Customer got authorization in sticky notes.
Tyler F.
WASHER MAYTAG MVWC565FW0 Removed and replaced gear case agitator and cam kit. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF736SDAM14
Tyler F.
MICROWAVE KITCHENAID KOCE500ESS06
Tyler F.
OVEN WHIRLPOOL WFG320M0BS3 Customer stated that the oven is too hot and is over 50 degrees above setting. Removed and replaced main control and temp sensor tested all works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL WDT750SAHZ
Tyler F.
DISHWASHER KITCHENAID KDTE104DSS Customer stated that unit is leaking and not washing the dishes. Leak was from valve under sink and heater circuit was off. Calibrated unit and tested all works good at this time.
Steven W.
DRYER WHIRLPOOL CGM2745FQ0 Found coin slide hanging up. Needs new coin slide.; ordrng 1 W11244229 (COIN SLIDE)
Tyler F.
DRYER WHIRLPOOL MGDB835DW4 Removed and replaced motor. Tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWB765FW2 Customer stated that the unit is leaking. Ran through diagnostics and found leak is coming from the drain. Customer to have drain wall cleaned out. All works good at this time.
Steven W.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. No error codes. Found excess play in basket, excess vibration, noisy belt, agitator splines rusty. Needs basket, agitator, screw, splutch, belt. 2 count job. Allow extra time.; ordrng 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11161960 (AGITATOR ) and 1 WPW10006384 (drive belt)"
Tyler F.
DISHWASHER KITCHENAID KDTM354DSS4 Customer stated that the rails for the upper rack have broken at the spot welds. Removed and replaced upper rack rails. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer stated that the rails for the upper drawer are not closing. Found rails have jammed causing upper drawer to catch on middle drawer and damaging both drawers.(cause and effect, so bins are covered), Removed and replaced bins and rails. Tested all works good at this time."
Tyler F.
WASHER WHIRLPOOL WTW5000DW2 Customer stated that the unit will not come on. Found power to unit but control is not responding. Removed and replaced control tested all works good at this time.
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Found no power to ice maker motor. Found open black wire in door. Needs FC door; ordrng 1 LW10691266 (dor-fip)
Steven W.
WASHER WHIRLPOOL WTW4816FW2 "Ran diagnostics. No error codes. Found agitator came apart. Replaced agitator. Basket balance ring damaged by broken agitator. Needs basket, screw, dispenser; ordrng 1 8575076A (dispenser asembly) and 1 W10003790 (screw) and 1 W10554251 (spin basket)"
Steven W.
OVEN KITCHENAID KEBS109BSS00 Ran diagnostics. No error codes. Found not holding temperature. Needs appliance manager.
Raymond D.
WASHER MAYTAG MVWB725BW0 "Upon arrival cx states unit still displaying UL during cycle. Found unit unlevel with tub sitting on back panel. Cx has had unit this way for years no problems, contacted Rich SR7723908995 and discussed, was told bearing should be replaced per SP. removed top panel and tub ring, found hole rubbed in tub. Needs tub. Installed panel and part; ordrng 1 W10381078 (outer tub)"
Steven W.
RANGE-GAS KITCHENAID KSGG700ESS1 "Found oven light bulb open, other bulb broke off in socket. Extracted bulb base, replaced both bulbs. Oven lights are working properly. Range is working properly. Instructed customer not to leave oven light on for long periods of time. Complete."
Steven W.
DRYER WHIRLPOOL WGD7000DW3 "Replaced drum assembly. Tumbling, heating properly at this time. Complete."
Raymond D.
COOK TOP JENN-AIR JGC8536ADS Upon arrival cx states right rear burner not igniting. Tested and found igniter not arcing. Needs burner head.
Steven W.
DRYER WHIRLPOOL WGD4815EW2 "Replaced coil pack. Tumbling, heating properly at this time. Job Complete."
Steven W.
WASHER MAYTAG MVWB765FW2 "Maxine in plastic drain pan- not responsible for pan cracking. Ran diagnostics. Had f7e9 error code. Cleared error code. Found gear case knocking in agitation. Replaced gear case. Ran load size calibration-passed. Fills, agitates, drains, rinses, & spins properly. Job Complete."
Raymond D.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 Wrong part ordered; ordrng 1 LW11037733 (FC DOOR STAINLESS)
Steven W.
WASHER MAYTAG MVWX655DW1 "Ran diagnostics. Had f0e2 error code. Cleared error code. Found lid lock not releasing. Replaced lid lock. Ran calibration, auto test cycle- passed. Advised customer to use less detergent. Job Complete."
Steven W.
WASHER WHIRLPOOL WTW8000DW0 "Replaced gear case, wash plate. Ran load size calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Complete."
Steven W.
WASHER MAYTAG MVWX655DW0 "Replaced gear case, splutch, fill valve/ housing, belt, hub, control. Ran diagnostics. No error codes. Ran auto test cycle, calibration- passed. Tested normal wash, drain & spin. Fills, agitates, drains, rinses, & spins properly. Complete."
Raymond D.
REFRIGERATOR WHIRLPOOL WRT519SZDW
Raymond D.
COOKTOP WHIRLPOOL JGD8345ADW "Replaced burner, brass seal Venturi and igniter. Tested, burner not igniting, igniter defective. Voltage present.; ordrng 1 74004053 (IGNITOR)"
Raymond D.
WASHER MAYTAG MVWX655DW1 "Upon arrival cx states there is loud clicking noises when washing and in spin. Tested and found drive pulley stripped. Replaced pulley and tested, unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Raymond D.
WASHER WHIRLPOOL WFW92HEFC0 "Upon arrival cx states dispenser is broken, found dispenser cracked. Replaced dispenser and tested, unit functions as designed."
Raymond D.
REFRIGERATOR MAYTAG MFI2569YEM0 Replaced ice maker and baffle. Tested unit. Unit functions as designed.
Patrick C.
RANGE WHIRLPOOL WFG525S0HS0 Found the customer having issues with the unit not heating up properly. From the problem description sounds as if the ignitor is failing to light. Just ticks and no flame. Intermittent issue. Needs new harness and ignitor ground to cabinet ; ordrng 1 WPW10701462 (harns-wire)
Raymond D.
"VENT HOOD," JENN-AIR JXDR7361VS
Raymond D.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Replaced control, harness wire and motor evap. Tested unit unit functions as designed. Put unit in 8 hour defrost mode."
Raymond D.
WASHER WHIRLPOOL WTW4800BQ0 Installed tub ring. Tested unit. Unit functions as designed.
Raymond D.
WASHER MAYTAG MVWB835DC4 Upon arrival cx states unit not draining clothes. Inspected and found unit had overload and off balance code. Cx not loading properly. Washed large comforter and would not spin out at end. Instructed cx on proper use and care of unit.
Patrick C.
DRYER WHIRLPOOL WGD8500DW4 Customer complaint of the unit making a noise while in ops. Made a real loud rattle noise and a whirling noise. Checked out and was unable to duplicate noise. Only potential part causing issue from what customer is explaining sounds like a motor ; ordrng 1 W11105178 (motor-drve) and 1 WP697772 (wheel)
Raymond D.
OVEN JENN-AIR JGRP436WP01 "Replaced controls and tested, unit functions as designed."
Raymond D.
RANGE KITCHENAID KSGG700ESS1 "Replaced harness and tested, unit functions as designed."
Michael M.
RANGE WHIRLPOOL KOSC504ESS00 Cx states after repair later that night Cx turned oven on. Fan and lights come on but no heat from unit. Removed unit from wall. All ops are normal except no heatRemoved rear panel and found thermistor open.Thermistor W11034459
Michael M.
RANGE WHIRLPOOL WEG750H0HZ0 Unit is within first year mfg warranty. Cx states right rear burner does not ignite.Tech removed burner cap and right rear electrode is not sparking. Ordering right rear electrode W10669526 (PSP PART)Spark Module WPW10475149Spoke with dispatch/ advised to contact cx when parts are available to schedule repair.; ordrng 1 W10669526 (igntr-surf) and 1 WPW10475149 (module-spk)
Raymond D.
WASHER WHIRLPOOL WTW7000DW0 "Replaced control, console, and lid lock. Tested, unit functions as designed."
Michael M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Cx states unit will intermittently lose cooling. Dairy products do not last longer than a week.All fans op as intended.Damper ops fine.Spoke with DS and ordered thermistor and control board.
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Used just the start device from the compressor kit. As instructed by tech support. Tested unit. All operations checked good at time of service
Michael M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Removed power from unit. Units interior lights were on but no cooling and unit was fully warm.Removed and replaced UI W11127835 and Control board W10843055.Rebooted unit. Turned cooling on and compressor engaged. Side interior lights op as designed but top pan l lights do not power on. Service test 36 and ice box fan still does not engage.Removed icemaker assembly. Inspected harness from fan to cabinet liner and found no damage to harness.Service test 5 compressor runs min and ramps to max with no issue. Evap fan is blowing but after ten minutes time no cool air is blowing into pantry section.Freezer compartment light does not come on with door op n.Middle deli drawer UI is illuminated and responsive at this time. Unit compressor is running and fans are running but no cool air.
Patrick C.
DISHWASHER BOSCH SHX68T55UC Removed and replaced pump and valve. Tested unit. All ops checked good
Michael M.
KITCHEN KITCHENAID KDPE234GPS0 Removed and replaced UI control and ACU.Rebooted unit and found no change. Unit will not fill but will still engage all other functions. Spoke with R1 and all parts in circuit have been replaced.
Patrick C.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Removed and replaced control. Only replaced board from compressor kit
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found the unit having issues with no ice production. Checked out and the old style ice maker is in the unit. Need to install new kit. Removed and replaced.
Michael M.
WASHER MAYTAG MVWX655DW1 Cx states cloths do not get agitated. Tech found stripped wash plate.No faults stored in diagnostics and passed auto service test with no issues.Needs new wash plate; ordrng 1 W10902814 (washplate)
Michael M.
DRYER MAYTAG MGDX700XW0 Sensor bar on control was faulty.Removed and replaced control. Rebooted unit. Tested unit with damp towel and sensor/progress bars illuminate as designed. All ops are normal job complete
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 "Customer stated the unit is not finishing spin cycle. I tested unit and found belt slipping on cam. Also found tub ring cracked causing bleach to leak. Unit will need belt, tub ring and cam kit. Ordering parts. ; ordrng 1 W10721967 (drive pulley) and 1 W10849477 (ring-tub) and 1 WPW10006384 (drive belt)"
Michael M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cx states pad broke and door falls downTech removed unit from counter. Removed and replaced both pads. Reinstalled unit into counter. Door now holds position as intended. No further issues with unit job complete
Michael M.
DISHWASHER KITCHENAID KDFE204EWH1
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Unit not making ice. I put unit into diagnostic and ran tests on ice maker. I found error code for lost position. Ran test for ice maker motor, found that the ice maker motor is not responding. Failed ice maker assembly. Ordering ice maker. ; ordrng 1 WPW10764668 (ice maker)"
Michael M.
REFRIGERATOR MAYTAG MSS26C6MFZ00 Cx states water dispenser flow is messy and spills down front of unit. Tech found spigot zip tied in place but pointing upwards allowing water to flow over the dispenser cover. Removed UI and used zip ties to hold spigot in correct position. Replaced all parts and water dispenser now flows as designed. Job complete
Michael M.
REFRIGERATOR KITCHENAID KSSC42QTS02 Removed faulty ice maker and replaced with new ice maker.Advised cx to wait 24 hrs for ice production. Job complete
Michael M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cx states she does not know how to use the unit. She cannot get water to draw n. She uses the dish washer as a storage space for them to dry.There is no air gap installed in the home. Unit has standing water.Unit ops fine with no issues. Cx was improperly using unit.Instructed cx on proper wash operation and went through steps to teach Cx proper usage. Job complete.
Kevin M.
RANGE WHIRLPOOL WEG745H0FS0 "Front burners are not lighting and having uneven flames. I found failed burner heads and caps causing the issue. Unit needs new burners and caps. Customer also showed me where the cast iron grates have cracked, I called trade partners to see if the grates would be covered by warranty. They told me the grates wouldn’t be covered and the customer would have to pay for grates. SR#7723796661. Ordering burners and caps. ; ordrng 1 W11161846 (CAP) and 2 WPW10256028 (burnr-head)s"
Kevin M.
WASHER WHIRLPOOL WFW92HEFW0 "Unit is filling load and go dispenser with water which is diluting detergent. Called tech line, sr#7723909470. They suggested that it could be caused by detergent not inserted correctly or dispenser malfunction. I told tech line that the dispenser was replaced 7 months ago and corrected issue till now. Need to replace dispenser to correct issue. Ordering dispenser assembly. ; ordrng 1 W10862190 (dispenser)"
Kenneth M.
FREEZER WHIRLPOOL WRX988SIBM03 Found unit not making ice due to faulty ice maker. Ordering new ice maker. Also ordering bin tracks. Broken not rolling to bin out properly. Causing excessive frost in freezer due to door not being able to close all the way; ordrng 1 W10850332 (bracket) and 1 W10858092 (bracket) and 1 W11294907 (ICEMAKER)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed valve and switched stainless line to plastic line to do so. Tested unit. Unit is still dripping. Called techline and talked to Steve and he informed me unit is dripping due to lack of water pressure or valve is not closing all the way. Ordering another valve. Instructed customer to check there water pressure to double insure that it is over 35 PSI; ordrng 1 W11043013 (valve)
Michael M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Emoted power from unit. Removed and replaced UI control. Rebooted unit. All fans op as designed. Ice maker cycled and filled. Advised cx wait 24 hrs for ice production. job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Removed faulty auger motor and replaced with new. Installed plate and shaft.Retested and ice dispenser operates as designed.
Kenneth M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found unit not closing door due to bad inner door. Inner door is hitting top rack not allowing unit to close fully. Ordering new top rack and inner door. ; ordrng 1 W11174980 (INNER DOOR) and 1 WPW10350382 (dishrack)
Kenneth M.
DISHWASHER KITCHENAID KDTE334GPS0 Found unit DOA. Found unit with 120 volts to control but not turning on. Ordering new control board and console; ordrng 1 W11120155 (CONTROL ) and 1 W11165145 (CONSOLE)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit is freezing everything in the RC. I found out of range RC thermistor causing over cool in RC. Damper is closing properly in diagnostic and main control has already been replaced. Sr#7723906989. I removed and replaced RC thermistor. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWX655DW
Kenneth M.
WASHER WHIRLPOOL WTW7040DW1
Kevin M.
WASHER MAYTAG MVWX655DW1 Unit stopped mid drain cycle. I found drain pump shorted out while draining. Removed and replaced drain pump and found that the shorted pump has damaged main control causing voltage loss to pump. Removed and replaced main control and calibrated. Tested unit. All tests good.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found unit not cooli due to faulty evap fan. Ordering new fan blade and motor. 120 volts to motor but fan blade won’t kick on. Manually spin blade and unit will turn the blade but very slowly; ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap)
Kenneth M.
WASHER MAYTAG MVWC565FW1 Found unit not working and buzzing due to bad drain pump. Will hum and buzz but not remove water. And nothing caught in drain pump. Ordering new drain pump; ordrng 1 W10876600 (drain pump)
Kenneth M.
DISHWASHER WHIRLPOOL KUDP02FRSS1 Found unit still hard to close. Ordering door strike and door latch; ordrng 1 8193830 (latch asy) and 1 WP8574157 (strike)
Kenneth M.
DRYER WHIRLPOOL SDE4606AYW Installed heating element and tested unit. Unit is now working properly. Customer approves function at this time. Job complete
Kenneth M.
DRIYER WHIRLPOOL WGD72HEDW0 Installed dryer repair kit and tested unit. Unit is working properly. Customer approves function at this time. Job complete
Kenneth M.
REFIRGERATOR WHIRLPOOL WRS321SDHZ02 Found unit cooling excessive due to damper door stuck open. Ordering new diffuser; ordrng 1 W11317276 (DIFFUSERS )
Kenneth M.
DRYER WHIRLPOOL WED4815EW1 Found unit not heating due to bad thermal cutoff. Replaced and tested unit. Unit is now working properly. Customer approves function At this time. ; used 1 279816 (THERMAL CUT OFF HI) from stock
Kenneth M.
RANGE WHIRLPOOL WFE515S0ES1 Installed new cooktop and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DISHWASHER WHIRLPOOL WDT780SAEM2 Found unit with the top rack falling down due to broken wheels. Replaced adjuster kit and tested unit. Unit is working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Installed control, heater, water valve, escutcheon and adapter and tested unit. Unit is now working properly. Customer approves function at this time."
Kenneth M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Found unit not keeping cool due to bad board. Unit is freezing to much on fridge. Freezer temps ok. Ordering control boards. Board shorted. Display board showing half display; ordrng 1 WPW10404689 (cntrl-elec) and 1 WPW10434062 (cntrl-elec)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed defrost board. Thermostat and light. Tested unit. Unit is working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS586FLDM01 Installed ice door and auger motor and tested unit. Unit is now working properly. Customer approves function at this time.
Kegan N.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Upon arrival, found temperatures on display at level 1, customer states if temperatures set any higher, unit freezes everything.; ordrng 1 242303001 (damper assembly) and 1 A01078804 (control)"
Kenneth M.
WASHER WHIRLPOOL WTW4816FW0
Kenneth M.
WASHER WHIRLPOOL MVWX655DW1 Found unit DOA. Found unit with 120 volts to unit but not turning on. Replaced control with Pre-ID and tested unit. Unit is now working properly. Customer approves all functions.
Kenneth M.
WASHER MAYTAG MVWB765FW1 Found unit with a sheet under agitator due to warped agitator plate. Replaced agitator and tested unit. Unit is now working properly. Customer approves function.
Kegan N.
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer stated unit isn’t heating well, returning tomorrow.
Kenneth M.
WASHER AMANA NTW4605EW0 Installed cam and tested unit. Unit is now working properly cooling stormer approves function at this time.
Kegan N.
OVEN FRIGIDAIRE FGET3065PFD Returning tomorrow for completion
Kenneth M.
WASHER MAYTAG MVWC565FW1 Installed control and tested unit. Unit is now working properly. Customer approves function.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS321SDHV00
Kenneth M.
DRIYER WHIRLPOOL WED5600XW0 Installed door handle and tested unit. Unit is now working properly. Customer approves function at this time.
Kegan N.
WASHER GE HTW200ASK1WW
Kegan N.
MICROWAVE OVEN GE JVM3160RF5SS "Removed and replaced fuse, still no power to touch panel, ordering main control kit; ordrng 1 WB56X29817 (CONTROL KIT)"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found unit with no lights. Replaced both lights with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Kegan N.
REFRIGERATOR AMANA ASI2575GRS00
Kenneth M.
OVEN WHIRLPOOL MER6769BAW Installed upper door sensor and tested unit. Unit is now working properly. Heated oven to 350 no problems. job completed.
Kegan N.
WASHER MAYTAG MVWC565FWU0
Kegan N.
DRYER ROPER RGD4640YQ03 "Upon arrival, customer stated dryer not heating, inspected unit, found large clump of lint in exhaust tube, removed and replaced thermal fuse. Tested unit, unit test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
Kegan N.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Customer stated frost forming inside freezer, found perimeter of freezer cavity not sitting flush with door seal. Ordering Seal silicone; ordrng 1 8201711 (adhesive)"
Kegan N.
RANGE AMANA AGR4230BAW3 Removed and replaced backguard
Kegan N.
REFRIGERATOR FRIGIDAIRE FGHC2331PF "Customer having few issues, ice not dispensing properly, upon inspection, found ice formation on auger, melted, dumped ice in bucket to start fresh. Customer also mentions ice formation by dispenser (interior), checked and cleaned seal, melted ice. Top rack falling, noticed interior lining of fridge slightly warped, put stopper at one side, seemed to prevent rack from falling when applied pressure."
Kegan N.
WASHER WHIRLPOOL WTW5000DW "Customer stated unit not completely spinning out water, inspected unit, motor labored and actuator clicking hard. Replacing motor, belt, and actuator; ordrng 1 W10913953 (actuator) and 1 W11239857 (BELT) and 1 W11283592 (MOTOR)"
Kegan N.
DISHWASHER WHIRLPOOL WDF330PAHS1
Kegan N.
M/W OTR WHIRLPOOL WMH32519HZ1 "Customer stated microwave not working, no display, inspected unit, found blown fuse, replaced and turned on breaker, no difference, 120vac coming from outlet and inline board,; ordrng 1 W11184551 (CONTROL ASSEMBLY) and 1 W11221051 (CONTROL)"
Kegan N.
REFRIGERATOR FRIGIDAIRE FFTR1821TW
Kegan N.
DISHWASHER FRIGIDAIRE FGID2466QF6A "Removed and replaced valve, tested for leaks, test good no leaks."
Kegan N.
DISHWASHER WHIRLPOOL WDT750SAHW0 "customer stated wheels falling off of top rack, inspected unit, confirmed Adjuster kit requires replacement, ordering updated rack adjuster; ordrng 1 W10712395 (adjuster)"
Kegan N.
REFRIGERATOR WHIRLPOOL WRX988SIBM "Removed and replaced motor and belt, ran test cycle, unit working good this time"
Kegan N.
WASHER GE GTW460ASJWW "Customer stated unit not draining, no spin. Inspected unit, found drain pump damaged. Removed and replaced with new, ran test cycle, test good. Unit draining properly and spinning, no leaks.; used 1 WH23X27574 (DRAIN PUMP) from stock"
Kegan N.
WASHER WHIRLPOOL WTW5000DW "Drain line positioned too low, water running out too early, long fill error code, positioned drain line higher, ran test, test good."
Kegan N.
OVEN WHIRLPOOL WFG530S0ES0
Jim S.
WASHER GENERAL ELECTRIC GFWS2600F0WW Rear bearing along with drum support is broken. Damaged tubs and bellows. Debris broke drain pump impellers.; ordrng 1 WH01X21994 (seal oring) and 1 WH08X22619 (gasket main) and 1 WH23X10051 (pump drain) and 1 WH45X10136 (tub asm rear) and 1 WH45X10137 (basket and trunnion) and 1 WH45X10141 (tub front)
Kegan N.
WASHER MAYTAG MVWX655DW1 "Removed and replaced main control board, current issue is very low water pressure to unit, asked customer to resolve water issue and call back when resolved."
Jim S.
REFRIGERATOR WHIRLPOOL WRS325SDHV00 Customer states that the doors open too fast. Door cams are not adjustable. Lowered the front of the unit to help slow the door.
Jim S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF1 Replaced faulty ice maker. Cleared ice from fill tube
Jim S.
RANGE WHIRLPOOL KCGS950ESS00 The center burner is not he source off the clicking. Used the service pointer to repair the problem by opening up the flame sprayer.
Jim S.
DISHWASHER BOSCH SHEM3AY52N/01 Replaced door lock. Unit tested ok
James M.
DRYER WHIRLPOOL WGD4815EW2 Unit has broken door switch. Bypassed switch and unit functions.
Jim S.
WASHER MAYTAG MVWB835DW3 Fault codes F0E3 cleared codes and found that the cold water solenoid was open and not allowing rinse water into the tub. Customer is using a low grade laundry soap
James M.
WASHER WHIRLPOOL WTW5000DW0 Found unit with sloppy suspension. Causing unit to go off balance making banging noises and stoping during spin and drain cycles; ordrng 1 W11130362 (SUSPENSION)
Jim S.
DISHWASHER GE GSD2100V50WW Customer supplied the parts. Replaced timer and solenoid. Unit tested ok
James M.
REFRIGERATOR JENN-AIR JFC2089BEM01 Unit has dent in left hand door from installation. Ordering new door; ordrng 1 13107881SQ (dor-fip ss)
Jim S.
DISHWASHER GE GDF520PGJ2WW Replaced door seals. Unit tested ok. Unit can not be centered in the cabinet because of the broken floor under it
Jim S.
COOKTOP WHIRLPOOL WCG51US0DSS00 Cleared debris from gas line, job complete
James G.
WASHER WHIRLPOOL MVWB835DC
James G.
WASHER ELECTROLUX EFLS627UIW0 Bad valve ; ordrng 1 5304505436 (sensor switch) and 1 5304514790 (VALVE )
Jim S.
WASHER MAYTAG MVWB835DW1 "F8E1, f0E5Customer did not have the hot water set up and was using a cheap soap. I replaced the water valve due to the screen having a break in it."
James G.
MICROWAVE KITCHENAID KMBD104GSS00 need to replace drive motor ; ordrng 1 W11199810 (MOTOR )
Jim S.
DISHWASHER KITCHENAID KDTE104ESS0 Removed broken glass from drain pump, job complete
James G.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Bad motor and blade loose ; ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap)
Jim S.
WASHER MAYTAG MVWB765FW0 "Replaced transmission, stator, and slide."
James M.
REFRIGERATOR FRIGIDAIRE FGHD2368TD Unit had bad connection on switch. Installed new switch and checked wire connections. Unit freezer light no functioning as intended.
James M.
REFRIGERATOR KITCHENAID KRFC704FPS00 Installed waterline in new door and installed new door on unit. Unit is now functioning as intended and customer approves.
James M.
WASHER WHIRLPOOL WTW5000DW2 Unit not shifting properly. Replaced shifter. Customer stated they had white residue on clothing. Informed customer of possible over soaping and referred to whirlpool website for white residue. Informed customer to wash the clothing without added soap to remove buildup. Customer agrees. Calibrated and tested unit. Unit is functioning properly at this time.
James G.
WASHER MAYTAG MVWB880BW0 Hinges are rusted to hinge arms and will not come off (documented)New top and lid required to complete repair ; ordrng 1 W10550320 (lid) and 1 W10550323 (cap) and 1 W10552507 (top)
James G.
WASHER WHIRLPOOL WTW8040DW4 Unable to tell where NOISE is coming from; ordrng 1 W10447979 (rotor)
James G.
DRYER WHIRLPOOL MGDB850YW2 Replaced listed part Tested ok ; used 1 3390719 (THERMAL FUSE) from stock
James G.
WASHER ELECTROLUX EFLS627UTT0
James G.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
James G.
WASHER MAYTAG MEDX655DW1 "Replaced listed part due to no heat Tested ok however vent is very restricted, advised customer"
James G.
REFRIGERATOR KITCHENAID KRMF706ESS00
James G.
DISHWASHER BOSCH SHP65TL5UC/02 Replaced listed parts due to broken cable on right side
Isidore A.
DOUBLE WALL OVEN KITCHENAID KODE507ESS02 Natalie SR 7723794909 oven door glass has stains upper and lower ovens; ordrng 1 W10829001 (door 68.59)
James G.
BEVERGAE CENTER U-LINE 2075DWRRB-00 Replaced listed part Tested ok ; used 1 80-54229-00 (CABLE) from stock
James G.
RANGE WHIRLPOOL JES9860CAS02 Replaced listed parts due to no operation of burners Tested ok
Isidore A.
RANGE JENN-AIR JGS1450DS1 Found oven gas not always starting or coming on ordering gas regulator gas valve W10861656; ordrng 1 W10861656 (regulator)
James G.
OVEN JENN-AIR WW27430P Raised upper oven 20%Lower 10%
Isidore A.
REFRIGERATOR KITCHENAID KRFC302ESS00 Found water filter was not installed correctly needs replacement soon works with bypass. Readjusted crisper drawers and shelf bracket were not properly seated. Refrigerator now working at this time.
James G.
FREEZER WHIRLPOOL KRFF507ESS01 Defrosted fresh food evaporator and replaced listed part Second attempt at same issue Tested ok
James G.
DRYER MAYTAG MGDC215EW1 Replaced listed parts due to door issues Tested ok
Isidore A.
WASHER KITCHENAID KDTM504EPA0 Found wash motor W10861526 not circulating part ordered; ordrgn 1 W10861526 (pump&motor)