Unit working as intended. No leaks at this time.

Customer stated that the unit is not working. Found error codes for actuator. Removed and replaced actuator and cam tested all works good at this time.

Units igniter was cracked causing it to not ignite the flame. Unit is a stack unit I had to remove it to get to the dryer to replace igniter. After replacing igniter and testing unit found it to be functioning correctly job complete

Upon arrival found unit with bad hose no sitting correctly on the drain pump. Reinstall the hose. Retest the unit and unit passes all test at this time. Job complete

Upon arrival found unit with bad pulley causing the failure. Replace new kit. Retest the unit and unit passes all test at this time. Job complete

Customers complaint that unit is leaking water. This unit is not even connected to water. And there is no ice build up in RC or FC that would cause this issue. Adjusted temps to a better setting. All functions now checking out normal.

Cycled and found unit with very little water dispensing. Tested valve and pressure from wall and it passed all tests. Tested filter and found faulty filter cauisng failure. Instructed cusotme to replace filter. Reprogrammed main control and s eat temperature to factory settings. Job complete

Cycled unit and found failing due to water inside of deli board. Connectors are corroded and broken. Ran test through door and found wire continuity intermittently. Ran ice maker test and ice maker motor is too out of position. All three components will need to be remolded. Informed cusotmer of possible shorts in rear computers as well. Customer will attempt to come to whirlpool for possible concessions. Job complete

Cycled unit and found unit display locked. Seems like you are but youre not responding. Unplug the unit waited five minutes to reset control. Retested on test pass at time of service. Job completed

Cycled unit and found unit not draining checked components and found loose connection to drain pump. Secured connection and retested unit passed all test at time of service. Job completed

Drain pipe overfilling and leaking. Set wash cycles for fabric softener

Dryer:Upon arrival found unit with block back air flow causing failure. Remove the obstacles on the tube. Retest the unit and unit passes all test at this time. Job complete Washer:Upon arrival found unit with door loose causing the failure. Tied the screws and retest the unit. Unit pass all the time. Job complete

Unit is leaking from door boot. Customer had door boot. Removed and replaced customer provided door boot. Tested for leaks. All tests good.

Found an LED on the FC side was out and effected the whole CKT. Replaced bad LED and found the CKT checks ok. ; used 1 W11462342 ( Chrome LED module)

Found board working upon arrival. Customer said unit turned off on thanksgiving. Tested found board ok heats up. Board intermittently failing. Parts no longer available.

Found connector to thermal fuse came loose not allowing unit to start. Reconnected and secured all connections. All functions now checking normal. Job complete.

Found failed LED in freezer replaced module all tested good ; used 1 W10695459 (Module)

Found ice maker working at the time of service

Found little or no water coming in to the diswasher. Realigned and reran water line. Dishwasher now fills up normal

Found motor mounted wrong. Corrected insulation. Operating as designed

Customer states oven temper sees not hot enough. Instructed customer how to calibrate temp settings as outlined on page 8 of the use and care guide. Also instructed to pre heat broiler for 11 minutes when broiling fish. JOB COMPLETE

Found dishwasher not washing need to replace sump pump ok to order.; ordrng 1 WPW10605058 (Sump pump). Installed part tested check out ok complete

Found refrigerator 1/4 inch line cut put connector retested check out ok complete no dents or dings cause by tech. Used 1 2198677 (Connector). Installed part tested check out ok complete

Installed replacement Lid strike and dispenser drawer as ordered. Cleared fault codes. Ran test cycle Im presence of customer. Did not need or use valve. Sent back valve. Tested operation with customer. Job complete

Found several error codes. Reset control. Retested washer and washer worked ok

"Checked fault history. No stored fault codes present. Ran diagnostic cycle, cycle was complete with no issues. Ran a drain and spin cycle, unit drained and spun clothes properly. Unit is operating as designed."

"Checked operations unit was misfiring after some time , needs gas coils, replaced the coils , tested ok now at this time , paid in full with check ; used 1 279834 (2 COIL GAS VALVE SET)

Found unit had bad drain pump installed one from truck stock test run complete everything working properly job completed.; used 1 W11462456 (Drain pump)

Found unit had bad thermal fuse installed one provided test run complete everything working properly job completed.

"Customer concerns, customer not agitating. Installed new actuator, all functions worked as designed."

Found unit has ice buildup on evap fan defrost sensor bad changed out with one from truck stock test run complete everything working properly job completed.; used 1 W11266076 (Defrost thermistor)

Found unit leaking water into the fridge. Issue with liner on unit. Reported to techline deemed no other repairs to be made.

Found vent restricted. Informed customer .

"Customer concerns, washer not agitating. Installed new actuator ( truck stock ), performed calibration. All functions tested normal at time of service, no leaks.; used 1 W10913953 ( Actuator)

Removed old unit installed new unit tested new unit operating as designed she said smoke came out from under the unit

"Customer concerns, washer not going through spin cycle. In diagnostics found, shifter fault. Installed new shifter, performed calibration. All functions worked as designed, no leaks.; used 1 W10913953 ( Actuator)

"Customer reports the flame gets too yellow on some of the burners when they are set to high. Found customer had placed the burner caps on the wrong size burners. Instructed burner caps properly, turned the burners on. All burner are working properly now. Advised customer to make sure the caps dont get switched around. The unit is working as designed."

Found washer shuts down 4 minutes prior unit still rotating ok to order control board. Used 1 W11322883 (Control board). Installed part tested check out ok complete.

Found washer testing ok customer concern bouncing around customer to make sure spreading items for better results complete no dents or dings cause by tech.

Had doors leveled flush. Tighten handles

"Drum not turning, found belt broken,replaced belt and pulley tested unit working good"

Handle broken. Abuse not suspected. Removed and replaced tested unit. All operations checked good

I do not have the part but Ive been to this mans house 2 times already with correct part he denied service both times because the part did not look like the one on his machine because the part is subbed over

"F3 CodeRan diagnostics cleared codes rebooted. Ran diagnostics, passed. Operating as designed."

"F5/E2-BAD LOCK SENSOR. confirmed the issue. Tested the lock it failed. Replaced the lock, test good. Calibration passed. All operations normal. ; used 1 W11307244 (Lock)"

"F6e3, No communication from the MCU detected by the ACU. Master reset unit, cleared code and calibrated control. All functions now checking out normal. Job complete."

"F8E4,checked float functions, adjusted insulation at kick plate, cleared code, ran self diagnostic cycle several times, ran normal wash cycle, unit operating as designed."

Inspected unit and found high limit thermostat tripped unit passed all test. Advised customer about running to long with dry clothes. Job complete.

"Fixed- installed new parts (cam, cntrl elec) calibration test pass- auto test pass- no error codes- no leaks- no grinding noise- customer approves repair."

Inspected unit found belt slipping on clutch. Installed new belt unit passed all tests. Job complete; pckd up 1 W11239857 (Belt)

"Fixed- installed new parts (sensor wire, cntrl elec) ran diagnostic test mode it heated fine- no error codes- runs quiet- customr approves repair."

"2 count job. Allow extra time.Replaced pump, pressure sensor. Cleaned air trap. Ran diagnostics, quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly at this time. Complete."

Inspected unit found ice dispensing tray jammed. Unjammed and still have restrictions. Will need to order new ice tray.

"Found evap fan motor came unplugged, this was causing unit not to cool. Reconnected and programmed control. All functions now checking out normal. Job complete."

Install new dryer repair kit and re-tested you have passed all test at time of service.job completed

Install new fan on unit. Re-tested it and unit is now cooling in both sections. Job complete

Install new parts on unit. Recharged system and inspected for leak. Pulled vaccum and secured panels. Re-tested it and unit passed all test with no failures. Job complete

Install new parts on unit. Retested and unit now power is on. Unit pass diagnostic test cycle with no errors. Job complete

"Found loose connection to igniter, fixed connection, tested unit and is working properly"

Installed a new drum and repair kit. Dryer OK

"Found loose connection to valve, fixed connection, tested unit and is working properly"

"Found loose connector at control. Loose pressure switch hose. Secured, operating as designed"

"Found some water on the float switch. Had it removed and cleaned. Reinstalled it, and tested dishwasher. Which, worked ok while being being there"

"Found the air gap was clogged, unclogged air gap and verified that drain pump is draining.Dishwasher functioning as designed"

Installed dryer repair kit amd tested. Unit is working properly. Customer approves function at this time.

Installed filter head and cover test run complete everything working properly job completed.

Installed new door and gasket. Unit passed all tests. Job complete

"Inspected unit and unit past all tests. If ice maker continues to not make ice, need to replace. Job complete."

Installed new panel. Retested. Unit is functioning as designed. Did not need any other parts. Returning. Complete

"Installed new gearcase, agitator, and splutch. All sounds now eliminated. All functions now checking out normal. Job complete."

Installed new parts and re-tested unit all test pass the time of service. Job completed

Installed new parts and re-tested unit all test pass the time of service. Job completed

Installed new parts and re-tested unit all test pass the time of service. Job completed

"Installed new latch, performed calibration. All functions worked as designed, no leaks."

Installed new starter and capacitor. Reassembled and re-tested. Unit is now started and cooling as intended. Complete

"JB out 12/14/21. Customer states washer makes noise does not always complete the cycle and sometimes at the end of cycle clothing is wet and heavy. Upon arrival found the machine in use as requested. Verified agitation wash cycle operating properly. Advise customer to use HE detergent only and very, very small amounts typically 1 teaspoon per load and educate customers about low fill high-efficiency washing machines that use a very small amount of water. Ran diagnostics and extracted fault code F2E1 stuck key. Advised customer this code is recorded one it is detected that the push button is held for longer than 15 seconds. Also extracted fault code F0 E5. Off balance load detected.. Fault is displayed when an off-balance condition is detected. Advise customer to load clothing evenly in loose heaps around agitator. Making sure clothes are evenly distributed within wash basket. Tested drain and spin cycle with wet clothing. Verified proper drain and spin functions. Ran calibration cycle and all tests passed. Unable to verify any unusual noises or sound levels. No parts used. No charge to customer. Job complete"

Installed switch and testdd. Unit is wotking properly. Custimer approves function at this time.

"Leaks and shakes, found standpipe leaking and shiter arm popped off removed and reinstalled shifter tested unit working good."

Inverter box is brand new already. The bulbs that went out were different bulbs that the last trip. Changed them both and unit is now lit up as designed. Complete

"Not draining, found Mack in pump filter removed and tested unit working good 30 warranty for trip"

"Not filling, found control harness loose, removed and reinstalled tested unit working good"

Open winding in the motor. Replaced drain pump. Unit tested ok ; used 1 W11412291 (Pump)

"Not washing, found shifter bad replaced shifter tested unit working good"

"Not washing, found sump bad ,replaced sump and tested unit working good"

Refrigerator had evaporator fan fall off to where the crisper drawer is . Installed evaporator motor in correct spot and crisper could fit again job complete

Reinstalled stabilizer bar on rear of deli drawer and instructed customer on use and care.Tested ok

Remove and replace buttons. Tested microwave and all buttons function normally microwave works normally.

"On arrival I found the unit not spinning, I installed and secured new dryer repair kit, tested unit, unit is now operating properly as designed"

Removed and replaced capacitor and the unit started working. Other parts not needed. All tests good.

"On arrival I thawed out unit with steamer, replaced and secured all parts listed, unit stated to cool and should now operating properly as designed at this time of service service If customer calls back for same issue order a heating probe"

"Panel is bent keeping door from closing correctly, bent panel back all tested good"

Removed and replaced module and switch. Tested operations unit now working as designed.

"Ran water heater test, unit is operating as designed , removed ui panel add foam to stop vibrations when cooking with unit."

Removed old unit installed new unit tested new unit operating as designed

"Removed front icemaker access panel, old water tee and nozzle assembly, Installed new water tee and nozzle kit, test icemaker.Icemaker working at this time as designed."

Replace fresh food door. Unit operating as designed.

"Removed oven, removed and replaced parts listed, unit now working as designed."

Replaced a shattered ignitor and T-Stat. Dryer worked as designed.

"Removed rear frezer panel, replaced the baffel. All operations normal."

Replaced belt tested good