Local Reviews
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Dane K.
WASHER WHIRLPOOL WFW8740DW Removed and replaced air trap and pressure hose and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Upon arrival the unit was not cooling in the freshman apartment. Found evaporator fan motor is not turning but was getting proper voltage. Removed and replaced fan motor and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWX655DW0 Upon arrival of the unit was not agitating. Found wash plate and hub drive worn out.
Dane K.
REFRIGERATOR KITCHEN AID KFIS29BBMS02 Upon arrival customer’s unit would stop cooling Then start again when he reset the breaker. Customer is on solar power. Before changing board instructed customer to get a noise filter adapter. If customer calls back in with returning problem service fee will be waived and parts and labor is all I will be charging
Danny G.
WASHER WHIRLPOOL MVWP575GW Tub ring is cracked Need to order parts and rs call ; ordrng 1 WPW10556325 (ring-tub)
Dane K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Removed and replaced dampener door and evaporator fan motor and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW5000DW2 Cx removed motor and pump and says that both of them were bad. Unit was disassembled when I got to home.
Danny G.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Unit is not making ice found broken heater and ice maker not cycling Need to order parts and rs call ; ordrng 1 W10908391 (icemaker) and 1 W11230096 (tube-water)
Cruz B.
DRYER ELECTRIC AMANA NTW4700YQ1 "Installed new part (suspension rods) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin, no codes, no leaks, unit is working as designed, cx ok repair."
Cruz B.
WASHER GE GTW680BSJ4WS "Installed new part (gear case) into unit. I then tested unit in normal cycle it completed, no codes, no leaks, cx ok repair"
Cruz B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new part ( hinge) into unit. I then inspected the following doors gaskets fans cooling temps are working as designed, cx ok repair."
Cruz B.
REFRIGERATOR WHIRLPOOL WRF560SMHW00 "Cx states RC is not cooling properly, found damper cntrl to be stuck closed, found motor fan not running as well, I then installed new parts (motor evap, damper, cntrl elec) into unit, inspected the following doors gaskets fans water & ice dispenser are all working as designed, cx ok repair,"
Dane K.
REFRIGERATOR GE GFE29HMDCES "Upon arrival unit was leaking. Found unit leaking from drain tube. Operator cover leaking air causing frozen drain line. Unit needs new evaporator cover and 1 WR51X10134 (probe,heat); rqstng P&A on 1 WR17X13142 (evap cover assembly ff) and 1 WR17X13142 (evap cover assembly ff)"
Chris M.
OVEN WHIRLPOOL WOS72EC0HS00 On arrival I noticed the door had been replaced and there was no parts here for me. So that is completed . As far is customers issues with working the oven I instructed customer on how to use their new oven and the different options there are. She is now more familiar and confident in using the oven. Job is completed
Chris M.
OVEN WHIRLPOOL WOD77EC7HV01 Removed and replaced control board and Consol then reinstalled oven into cabinet. Tested for proper function everything checked out good oven is working as designed now. Job completed
Dane K.
FREEZER WHIRLPOOL WZF34X18DW03 Found control sorted due to shortage thermostats and wire harness with burn marks at connections. Unit needs new harness through Mr. zs and control; ordrng 1 W11181209 (HARNESS)
Chris M.
MICROWAVE WHIRLPOOL WMH53521HZ3 Customer had a power outage felt there was issues with his microwave. I entered microwave into diagnostics received no error codes. I then tested all functions of microwave Everything checked out good, Job completed
Chris M.
DISHWASHER WHIRLPOOL WDF560SAFM2 On return visit today I mounted dishwasher underneath the Countertop. Also had to put A mounting bracket on the side in the cabinet to securely hold customers dishwasher in place. Leveled out legs and ran dishwasher through cycle to make sure everything tested good. Job completed
Chris M.
WASHER MAYTAG MVWC360AW0 Customer does not need service
Chris M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Upon arrival disassembled and removed freezer door. I then unpackaged and installed brand new stainless steel freezer door. Attached all my water lines and electrical connections . Then ran multiple tests to make sure ice maker is working and adjusted door for proper closure and A tight seal. All functions tested good and cosmetically door looks good. Job complete
Chris M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customers issue is that water was not dispensing and also ice was not being produced. On arrival I found water filters not installed properly and also bell arm on icemaker was out of position therefore Ice maker Did not know if container was full or empty. Corrected both issues And tested all functions of refrigerator and set temperature to recommended settings. Everything checks out good. Job complete
Chris M.
DRYER WHIRLPOOL WED5000DW2 Customers issues no function to dryer nothing worked. I found thermal fuse to be blown and also timer I was burnt out replaced both parts reassemble dryer tested all functions tested good. Job completed
Chris M.
WASHER WHIRLPOOL WFW8740DW0 On return visit replaced pressure switch and then entered washer into diagnostics ran system test all functions tested good. Job completed
Cruz B.
REFRIGERATOR WHIRLPOOL WRS970CIDH00 "Cx states unit will not dispense any ice at dispenser, tested Auger motor and found it to be good, tested blue and gray wire found .01 ac there a break in the wire that is causing auger motor not work. Ordering part (freezer door) for unit. ; ordrng 1 LW10755642 (FREEZER DOOR WHITE )"
Chris M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Customers issue is that filter was stuck and she could not get it out to replace with new filter that she bought also Ice container had frost built around it and was stuck and customer could not get out. I went over how to remove and replace water filter with customer and showed her how to do it herself. And with the ice container it was jammed I pulled it out and then realigned it and then showed customer how to do if needed. Then answered all questions and concerns. Filtered out 2 gallons of water and said Refrigerator tamps to recommended settings. Job completed
Chase F.
WASHER ROPER RTW4516FW1 "Diagnosed a romper washer. Would not agitate. Found loose connection to shifter. Ran unit through test cycle, unit passed through all cycles. Calibrated unit. Unit now running complete cycle and working by design, job complete."
Chris M.
WASHER WHIRLPOOL WFW92HEFW0 \
Chase F.
DRYER AMANA NED4655EW1 "Found object stuck in blower wheel causing loud grinding sound. Remove object, tested unit, all specs testing normal. Job complete."
Chris M.
COOK TOP JENN-AIR JGCP436WP02 Replaced orifice on left front burner and igniter; ordrng 1 W10763504 (harns-wire) and 1 WPW10371235 (valve-brnr) and 1 WPW10475147 (module-spk)
Cesar H.
WASHER MAYTAG MVWC200BW0 Replaced gear case and cam tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRS325SDHV00 Found discoloring in the inside of the water reservoir looks like something might be growing in the tubing customer stated they rarely use the water replaced reservoir and told customer to cycle the water more often unit tested good ; used 1 W11239665 (RESERVOIR ) from stock
Cesar H.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Replaced bins and gasket unit tested good
Chris M.
REFRIGERATOR KITCHEN AID KBFS20ECMS00 I installed new control board. I now have power compressor still not start tried start device still no luck compressors windings check out good but is seized and locked up. Ordering compressor; ordrng 1 876765 (mtg kit) and 1 WPW10466675 (compressor), used 1 8201786 (START DEVICE,COMBO) from stock"
Andy H.
M/W OTR KITCHENAID KMHC319ESS4 "Lights not turning on, replaced light bulbs and repaired socket and tested unit working properly"
Andy H.
WASHER MAYTAG MVWC565FW1 "Leaks water in to tub when washer is off, replaced water valve tested unit working properly. No leaks"
Chris M.
OVEN WHIRLPOOL WOS51EC0HS01 I need a new consul/keypad and the functions I was able to check Just telling me the control board is also dad and I’m having intermittent issues with the Cooling fan. Ordering consul control board and will use the fan on return ; ordrng 1 W11261167 (cntrl-elec) and 1 W11296171 (console)
Chris M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer rescheduled
Chris M.
REFRIGERATOR KITCHENAID KRSC503ESS01 Customer is having issues with refrigerator structurally failing. upon arrival the left-hand door is about 3/4 of an inch higher than the right. Refrigerator sitting on concrete. With a straight edge level and tape measure I found refrigerator to be about a half inch out of square structurally
Aaron B.
DISHWASHER WHIRLPOOL WDF330PAHW "Checked operations of the unit air gap was plugged cleared out air got tested operations unit is working as designed and drains correctly as customer with the new dishwashers must rinse dishes clean, any debris that are in the dishwasher will need to be removed depending on how bad to get , operations normal now"
Aaron B.
REFRIGERATOR KITCHENAID KBFN502ESS00 Replace the main board u I board tested operations ok now unit started cooling operations ok
Aaron B.
DISHWASHER WHIRLPOOL KDTE334GPS0 Checked operations unit is working correct but the customers hot water was less than 120°F and the customer wasn’t running hot water before they turn on the dishwasher and rinse aid is not in there so advise the customer to put rinse aid in the dispenser and run the hot water and get it as hot as it can get and they will get better results unit is working as designed
Chris M.
WASHER WHIRLPOOL WTW4950HW1 Customers issue is washer is not completing cycle clothes are coming out wet And also machine is making a bad grinding sound. I entered washer into diagnostics it took multiple times for it to finally acknowledge. I had multiple error codes dealing with basket speed fault & Control board Issues. Ordering parts listed and will use one of the pre-ID parts on return; ordrng 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 W11158831 (capacitor) and 1 W11256105 (cntrl-elec)
Aaron B.
FREEZER MAYTAG MFT2776FEZ00 "Replaced the U I board , main board thermistor and fan motor assembly , step valve solenoids , reset unit tested operations ok started cooling
Aaron B.
FREEZER WHIRLPOOL KRSC503ESS01 "Replaced the main board and ui board , fresh side thermistor fresh side door hinge and lubricated hinge tested operations normal now"
Chase F.
RANGE FRIGIDAIRE FFGF3016TBA "Diagnosed a Frigidaire range with an F10 error code. Upon plugging in unit, unit would not do anything but beep. Checked resistance. Board problem. Also needs burner heads; ordrng 1 316220729 (OVERLAY) and 1 316438200 (burner,5k) and 1 316438600 (burner,seal 14k) and 1 316455410 (clock/timer) and 2 316558300 (burner,9.5k)s"
Aaron B.
DRYER MAYTAG MGDB765FW0 "Checked operations found the unit was short cycling and not staying on heat very long check the venting it was very poor, Causing the unit to short cycle the heat flame was heading the flame rollout sensor disconnected venting tested operations unit is working as designed advise the customer they need to have a better venting system that handles better airflow otherwise unit is working as designed"
Chase F.
WASHER MAYTAG MVWB855DC3 "F8e1, received long fill error code. Confirmed hard water in the area. Tried to clean out, still barely coming out, Will need to water valve. ; ordrng 1 W11165546 (VALVE)"
Chase F.
WASHER MAYTAG MVWC565FW0 "Upon agitation and spin cycles, loud grinding noise. Coming from splutch kit. Ordering part. ; ordrng 1 W10721967 (drive pulley)"
Cesar H.
WASHER MAYTAG MVWX655DW1 "Basket has play on drive shaft and it is slipping. Gear case leaking oil, oil contaminated belt and speed sensor routed for parts ; ordrng 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
Andy H.
WASHER WHIRLPOOL LSG7806AAE "Agitator off and pump and belts are bad need to replace ; ordrng 1 202203 (pump) and 1 211124 (v belt,pumpwshr) and 1 211125 (v belt-drive plywsh) and 1 WP207538 (agitator w)"
Cesar H.
MICROWAVE OVEN FRIGIDAIRE LFMV1645TF Found unit shuts down and says done on display after 3 seconds of running no matter what amount of time is entered also relay for high voltage is not closing. Routed for control ; ordrng 1 5304509575 (CONTROL)
William L.
RANGE WHIRLPOOL WFG320M0BS3 "Found stove top not lighting big burners, ordered burner cap kit. & missing bumpers; ordrng 1 W10881749 (cap-burner) and 2 W10919249 (bumper)s"
Tyler F.
FREEZER WHIRLPOOL WZF34X18DW00 Unit was unplugged
Tyler F.
REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 Customer stated that the refer is freezing items. Found diffuser is broken. Ordering diffuser not in stock.; ordrng 1 W11236851 (diffuser)
Tyler F.
WASHER WHIRLPOOL MHW7000XG2 Customer stated that the unit will not start after moving. Found communication error. Ordering main control not in stock.; ordrng 1 WPW10442137 (cntrl-elec)
William L.
DRYER MAYTAG MGDB755DW3 "Found lent screen splits & roller making noiseReplaced lint screen & installed dryer repair kit, rollers, belt, idler, ran dryer cycle tested ok, unit working as designed."
William L.
DRYER WHIRLPOOL RGK2951KQ1 "Replaced gas valve & dryer repair kir, unit operating as designed, no labor charge, recall, no labor for gas valve replacement, 75.00, labor dryer kit only & parts cost.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that the unit is not spinning out the clothes. Found error code for suds lock and long drain. Found blades for pump are broken and not pumping the water out. Ordering pump in stock.; ordrng 1 W10876600 (drain pump)
Tyler F.
DRYER MAYTAG MEDB755DW2 Customer stated that unit still keeps shutting off in the middle of the cycle. Ordering motor and blower wheel in stock.; ordrng 1 279827 (motordryer) and 1 WP694089 (wheel)
William L.
DRYER WHIRLPOOL WGD4815EW2 "Found dryer vent plugged at wall jack, unit not able to exhaust properly. cleared dryer vent at wall, unit exhausting through wall jack at this time. Dryer is operating as designed."
William L.
DISHWASHER WHIRLPOOL WDF520PADB7 "Found no error codes, Ran diagnostics cycle, unit working as designed, found hard water on all plumbing in home, instructed cx that there well water is very hard, dishwasher hard water spotting is due to water supply in home, how to clean dishwasher in clean cycle & cleaning products to use."
Tyler F.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 Customer stated that the shelf will not stay in the freezer door. Found door is warped and shelf will not line up. Ordering door customer aware of time frame for door. All customer to schedule it’s an event needs to be brought into giant rev.; ordrng 1 LW10751123 (dor-fip)
William L.
N/A N/A MFI2568AEQ "Found discharge tubing leaked in condensation pan. Replaced compressor & filter dryer. Installed service port. Recharged sealed system , unit cooling at time.; used 1 CD8404 () from stock"
William L.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Unit is in an RV , This is a sealed system job, found compressor running, no heat transfer out of discharge tube, system leaked down charge or has inefficient compressor, cx taking unit back to RV dealer. No room to work on unit in RV. unit will need filter/dryer, compressor & service port."
Tyler F.
RANGE WHIRLPOOL WFG540H0ES1 Customer stated that the knobs are not turning off all the way. Found bent valves on the manifold. Ordering manifold not in stock.; ordrng 1 W10783318 (manifold)
William L.
WASHER MAYTAG MHW5500FW1 "Replaced UI panel & latch assembly, ran self diagnostics, unit operating as designed, tested ok"
William L.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "fridge lights dim, freezer light out, Replaced freezer light module, all lights tested ok"
William L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Replaced drain pump, ran self diagnostics, unit pumped out as designed to do, cx using airgap for Osmoses system. instructed cx to replace airgap assembly. With White one."
William L.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Removed debris from pump, drain hose & airgap, ran self diagnostics, unit operating as designed."
Tom R.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found other component failures. Order RC Fan and RC Evap Thermistor, will install Control on return visit.Evap Fan - (W11087438)No signal at customer location, reschedule on part and time availability.; ordrng 1 W11087438 (motor-evap)"
William L.
M/W OTR WHIRLPOOL WMH31017HS2 "Cx has concerned regarding exhaust function. Checked airflow of microwave hood functions, instructed cx on microwave hood & exhaust function. microwave functioning as designed. Referred cx to WP CUSTOMER CARE."
Tyler F.
OVEN WHIRLPOOL WFG114SVQ0 Customer stated that the oven is not heating. Found failed igniter. Removed and replaced igniter tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL WGD5000DW3 Customer stated That the seal is coming off the drum and the drum is cracked. Removed and replaced drum tested all works good at this time.
Tom R.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Found warm air coming in through right duct in ice maker, order Adapter Kit from Service Pointer W10842568. Adapter Kit White (W10864518)"
Tyler F.
OVEN WHIRLPOOL WEG745H0FS0 Customer stated that the bake and broil igniters are not working. Found unit will not heat on bake and broil. No power to the igniters. Removed and replaced DSI board tested all works good at this time.
Tom R.
REFIRGERATOR FRIGIDAIRE LGHD2369TF2 "Found unit freezing items in RC, Control good, thermistors checked, RC reading high, not changing with temp change, out of range. Order RC thermistor.Thermistor - (5303918775); ordrng 1 5303918775 (thermistor)"
Tyler F.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Unit has sealed system leak in evaporator and has no Freon. Removed and replaced compressor and evaporator. Vacuumed system and charged with Freon. Tested all works good at this time; used 1 AF1200 (TUBE EXTENSION), and 6 R13A (REFRIGERANT) from stock"
Tyler F.
DRYER WHIRLPOOL WGD9400SU Customer stated that the unit was making noise. Found failed idler pulley. Removed and replaced rollers idler and belt with dryer repair kit. Tested all works good at this time.; used 1 4392067 (DRYER REPAIR KIT) from stock
Tyler F.
DRYER WHIRLPOOL WGT4027HW0 Customer stated that the unit is taking too long to dry. New home checked and found unit is short cycling due to vent problem. Customer to have builder check vent for issue. All works good at this time.
Tom R.
REFRIGERATOR WHIRLPOOL KSBS25FKBL00 "Installed Water Valve and IM, test okay. Found ice build up in freezer, customer previously had a lot of items in freezer, and saw it when it was cleaned out. Fan failure, order Evap Fan and Fan Blade. No signal at customer location, reschedule on part and time availability.Evap Fan Motor - (8201589)Fan Blade - (WP2169142); ordrng 1 8201589 (fan motor) and 1 WP2169142 (evaporator fan blade)"
Tyler F.
FREEZER WHIRLPOOL WRF555SDFZ08 Customer stated that the freezer has a lot of ice inside. Found excessive frost build up due to door not sealing. Heat treated door seal and tested all works good at this time.
Tyler F.
OVEN AMANA AGR5330BAS3 Customer stated that the oven igniters glows but no gas. Found switch on valve set to propane. Fixed and tested all works good at this time.
Tyler F.
LAUNDRY WHIRLPOOL WTW5000DW2 Customer stated that the unit does not fill with enough water and leaves residue on the clothes. Found customer is using too much soap. Instructed customer on how to use machine how much soap to use and how the water levels work. All works good at this time.
Timothy J.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer not home not answering phone.
Tyler F.
OVEN WHIRLPOOL WFG525S0HV0 Customer stated that the oven smelled of gas when she first started it. Gas company came out and said that the ignition keeps turning off. Found gas company was running with the door open. Explained to customer if the door is open for a period of time the gas will shut off as a safety measure. Preheated oven no smell of gas. All works good at this time.
Timothy J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 This is the same bin. I need the rectangle one on the LH door. Place call in parts research
Tom R.
WASHER MAYTAG MHW8200FW0 "Installed Control Board, ran diagnostic test, no codes, test okay. Customer instruct on routine maintenance of dispenser drawer and auto cartridge, check okay, job complete."
Timothy J.
REFRIGERATOR WHIRLPOOL WRS325SDH01 Inspected unit and found oil on the lock ring fitting that comes out of the cabinet and connects to the condenser . Unit will need a filter dryer and a lock ring set to complete this job.; ordrng 1 LOCKRINGSET (COMPANY TOOL SET) and 1 W11179385 (drier-tube)
Tom R.
WASHER WHIRLPOOL WFW94HEXW0 "Installed Control Board, ran diagnostic test, test okay, job complete."
Timothy J.
REFRIGERATOR GE GFSS6KKYESS The ice bin is stuck closed. The LH latch is not operating. The unit needs a new ice container and IM. ; ordrng 1 WR29X10098 (ice bucket assembly ge) and 1 WR30X10131 (ice maker assembly)
Tom R.
WASHER WHIRLPOOL MHW6000AW2 "Entered diagnostics, found error code F3E1, water level error. Checked Pressure Hose and Pressure Sensor, hose clear and Pressure Sensor activates drain pump under pressure. Checked Air Trap, clogged, cleared, ran diagnostic test, test okay. job complete."
Tom R.
WASHER MAYTAG MVWB865GW0 "Installed Suspension Rods, ran calibration and diagnostic tests, test okay, job complete."
Timothy J.
WASHER WHIRLPOOL WTW5000DW2 This will require the maximum labor since it will entail a COMPLETE tear down of this unit to its primary part for replacement then the unit has to be re-assembled in the customers home.; rqstng P&A on 1 W10676680 (cabinet)
Tom R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 job complete."
Tom R.
OVEN BROAN NUTONE HDI8054U/02 "Installed Electrode, test okay, job complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Ran diagnostics. Found RC evaporator iced up. Needs scroll fan/ insulation kit, thermistor.; rqstng P&A on 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"
Tom R.
COMPACTOR KITCHENAID KUCS03FTWH3 "Installed Safety Switch, test okay. job complete."
Tom R.
WASHER MAYTAG MVWC565FW1 "Upon arrival, plugged in unit and went into a default drain, after drain timed out tech entered diagnostics. Found Error Code F8E1 Long Fill. Found Hot Water supply shut off at wall, attempted to open wall valve, valve leaks when open. Notified customer that wall valve for hot water will need to be replaced for proper washer function. Notified customer that using Tap Cold option can run unit until Hot Water Valve is replaced. Customer instruct, job complete. Location is a Care Facility, owner not at location, signed by employee present during diagnosis.Email copy of work order to home owner."
Tom R.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 "Installed Control Board, ran diagnostic tests, test okay, job complete."
Tom R.
DRYER WHIRLPOOL WGD7500GW0 "Installed Door Switch, test okay, job complete. Tech was given permission to enter, customer not at location, no signature."
Raymond D.
FREEZER WHIRLPOOL WZC3122DW01 "Upon arrival compressor getting too hot and short cycling. Compressor ohms at the high side of range, ordering compressor start device and capacitor.; ordrng 1 W10873801 (start-dev) and 1 WPW10350564 (capacitor) and 1 WPW10750849 (compressor)"
Tom R.
WASHER WHIRLPOOL MHW6000AW2 "Tech did collect, customer paid with a check, data entered in this PVR."
Timothy J.
WASHER MAYTAG MVWC565FW Inspected unit and found it has multiple shifter fault codes. Replaced actuator and tested unit. Unit checks ok. No leaks noted.
Randy C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Timothy J.
REFRIGERATOR JENN-AIR JFX2897DRM02 Found half full water bottle in the RC compartment is 37f which is the set point. Found the FC temp ( not in product) at about 19f (set temp 0f). The sealed system seems to have the ability to cool but for some reason the compressor is not running as long as it should. Replaced controls and tested. Unit checks ok. No leaks noted.
Randy C.
WASHER MAYTAG MVWX655DW1
Timothy J.
RANGE WHIRLPOOL WDE350LVB01 Removed control panel. Removed and replaced the control board. Reassembled unit and tested. Unit operating as designed.
Timothy J.
OVEN WHIRLPOOL WGE555S0BS Installed knob. Checked for proper operation of knob. Knob operating as designed.
Timothy J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Inspected unit and found the inlet valve is bad. Replaced with pre ID part and tested. Unit operating normally. No leaks noted.
Patrick C.
RANGE MAYTAG MER8670AS0 "Barbara 7724839059 found the unit having issues with the burner staying on even when set to low. The infinite switches are all burnt. Edison electrical was doing work on the transformer on a pole here, after that the unit was getting 270 volts. Edison miswired transformer. Error code stored in unit f9e0 states mid wired house,or appliance. Appliance is hooked up properly. 250 volts going to unit. Need to order infinite switches; ordrng 2 WP3149404 (switch-inf)s"
Timothy J.
DRYER WHIRLPOOL WED8000DW3 Customer canceled appointment
Patrick C.
RANGE WHIRLPOOL WFG320M0BS3 Found another tube bent didn’t notice before ; ordrng 1 W10512763 (pipe-mnfld)
Timothy J.
DISHWASHER GE HDA2100H50WW Installed bracket and armature. Tested unit. Unit checks ok. No leaks noted.
Steven W.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Unit is cooling properly at this time. Found filter cover came off at hinge. Reinstalled filter cover. Filter cover is latching properly. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Ran diagnostics. Power to isolation valve, no water. Found open solenoid. Replaced isolation valve. Picked up part locally. Ran ice maker diagnostics- passed. Unit is cooling properly at this time. Water dispenser is working properly at this time. Complete."
Steven W.
WASHER WHIRLPOOL WTW8800YC0 "picked up basket hub locally. Did not order/ receive basket hub .Replaced tub bearing kit, basket hub. Had to break off basket hub. Ran diagnostics- ok. Fills, agitates, drains, rinses, & spins properly. Advised customer to run clean cycle with affresh cleaner monthly, wait 24 hours before using washer. Complete."
Rod H.
WASHER MAYTAG MVWC565FW0 Won’t wash as designed Could not confirm washing issues although there was a few errors in machine memory. Indicative of water level pressure malfunctionAnti kink cord was blocking connection sensor at control. Corrected and recalibrated product Ran tes sequence with no malfunctions.
Patrick C.
OVEN KITCHENAID KGRS505XSS02 Found the unit no heat. Checked out and the bottom oven ignitor glows but not enough. High amp draw. Needs ignitor ; ordrng 1 WPW10324738 (igntr-oven)
Raymond D.
WASHER MAYTAG MVWC565FW1 "Installed control, motor, shifter, capacitor. Tested unit. Unit functions as designed."
Patrick C.
OVEN WHIRLPOOL WGG555S0BS01 Found multiplied burner valves stuck. Needs new manifold. Quoted 359.72. Customer approved. ; ordrng 1 WPW10204706 (manifold)
Patrick C.
REFRIGERATOR BO WHIRLPOOL WRF560SMYB Found the unit ice at the bottom. Needs new drain tube design and grommet cut to allow better drain flow ; ordrng 1 W11190084 (tube-drain)
Raymond D.
REFRIGERATOR WHIRLPOOL IX6HHEXDSM01 "Installed glides, brackets, and harness. Tested unit. Unit functions as designed."
Patrick C.
WASHER WHIRLPOOL MVWB765FW2 Removed and replaced control and valve. Calibrated and noticed the dispenser drawer has a hole; ordrng 1 W10919352 (drawer)
Raymond D.
WASHER MAYTAG MVWB765FC3 "Upon arrival UCD states unit stops intermittently. Tested and found overload, and off balance load. Also long drain code. Drain hose is improper, see pics. Cx also not loading properly. Unit functions as designed. Instructed cx on proper use and care of unit."
Patrick C.
DRYER MAYTAG MGDX655DW2 Dryers timer doesn’t move and dry needs new timer ; ordrng 1 WPW10642928 (timer)
Randy C.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Removed and replaced door. Now seals as designed Job complete
Randy C.
KITCHEN KITCHENAID KDTE104ESS1 Removed and replaced wash pump motor. Unit tested as designed. No leaks no dents dings or blemishes on or around the unit caused by technician.
Randy C.
RANGE KITCHENAID KGSS907SSS03 Removed and replaced burners and burner head and screws. Tested now workin as designed.
Randy C.
REFIRGERATOR WHIRLPOOL WRS321SDHZ01 Removed and replaced compressor and drier.charged with 5.3 oz of refrigerant.unit now working as designed cx approves job no dents dings or blemishes on or around the unit caused by technician.
Randy C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Removed and replaced motor compressor. Now working as designed
Patrick C.
M/W OTR WHIRLPOOL WMH32519HZ1 Removed and replaced thermostat fuse and transformer. Tested unit. All ops checked good
Patrick C.
REFIRGERATOR KITCHENAID KRMF706ESS01 Removed and replaced motor evap. Test3d unit. All ops checked good
Leon M.
DISHWASHER JENN-AIR JDB9000CWP3 After diagnostic check find that left upper track rail is broken.Need to order both rails to replace.; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Patrick C.
REFRIGERATOR WHIRLPOOL WRR56X18FW00 Removed replaced compressor evap pan and drain tube. Tested unit. All ops checked good
Patrick C.
DRYER ELECTRIC WHIRLPOOL WFW92HEFW0 Unit full of water upon arrival. Checked errors. Pump error. Pump doesn’t sound like it is energizing. Checked power and the connector wasn’t connected to the pump molex. Clips weren’t secured. Fixed connection and tested unit. All ops checked good
Leon M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 After diagnostic check on the left side of fresh side section door was lose hinge; ordrng 1 WPW10311757 (rail-mulln)
Patrick C.
RANGE WHIRLPOOL WFG505M0BS3 Removed and replaced caps with new style. Smoothed out the bottoms. All ops checked good
Patrick C.
REFRIGERATOR IKEA ID5GFGXRS00 Found the unit not dispensing ice. The bucket drum and auger
Leon M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Cx said that unit still not cooling and cold air doesn’t run from freezer to fresh side section.Inspected the unit and it’s not going do defrost mode.; ordrng 1 WPW10503278 (refer elect cont brd)
Patrick C.
M/W N/A WMH32519FS0 Removed and replaced interlocks. Tested unit. All ops checked good
Patrick C.
REFIRGERATOR AMANA ASI2175GRS01 "New noise. I had to level the unit to stop but showed customer how to lower rollers."
Michael M.
DRYER - ELECTRIC WHIRLPOOL WGD7300DW1 Cx showed tech a broken plastic door handle.Tech installed new plastic door handle W10861225Unit ops are as designed job complete
Michael M.
RANGE WHIRLPOOL WFG505MOBS3 Cx states unit clicks constantly.Removed and replaced harness wire W10836473Unit now works as designed job complete
Michael M.
REFRIGERATOR WHIRLPOOL KBSN608ESS01 Cx states the lower drawers are hard to get in and out.Tech found all three drawers had been pulled out and Cx had not correctly installed drawers causing rails to bind. Removed all three drawers and re installed drawers correctly. Verified with cx issue was resolved and instructed on how to properly re install drawers. Cx is happy unit ops are has designed. No defects found with unit at this time job complete..
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "User interface and broken deli tracks causing deli drawer not to open. Unit needs new user interface and deli drawer components. Ordering parts. ; ordrng 2 W11226546 (rail)s and 1 W11243759 (shelf-glas) and 1 W11265135 (panel-ui) and 1 WPW10346890 (slide) and 1 WPW10346891 (slide)"
Michael M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Pulled unit forward and killed power.Removed and installed control board W10675033And UI control W10894103Rebooted unit. Used service test and harvested ice maker. Unit filled ice maker mold. Advised wait 24 hours for ice production. All ops are as designed job complete
Leon M.
DISHWASHER KITCHENAID KUDK03FTSS2 Clean the hose and open the clogged
Leon M.
MICROWAVE KITCHENAID KOCE500ESS06 Cx started oven lights flickered. Found oven lights flickering when door was opened and closed or when light button was used. Removed and replaced oven light and appliance board. Tested lights several times and light no longer flicker.
Kevin M.
DRYER WHIRLPOOL WED560LHW0 "Unit is vibrating excessively and causing heavy vibration sounds. Found vibration coming from blower housing, motor and vent tube inside unit. Motor seems to be running rough. Unit needs blower wheel, motor, and blower housing. Ordering parts. Allow 1 hour on return. ; ordrng 1 W11234001 (motor-drve) and 1 W11327190 (wheel) and 1 WPW10211911 (housing) and 1 WPW10342188 (pipe-exhst)"
Leon M.
REFRIGERATOR KITCHENAID KRSC503ESS01 After diagnostic check water filter was clogged. Replaced water filter and the unit start working well.
Kevin M.
MICROWAVE WHIRLPOOL WOC54EC0HB00 "Unit giving f1e3 error code. Light in microwave is not on but unit still heats and gives code. Touch panel freezes and customer needs to turn breaker off and on. Unit needs door switches, microwave am, and touch panel. Ordering parts. Allow 2 hrs on return. ; ordrng 2 W11033422 (interlock)s and 1 W11110951 (cntrl-elec) and 1 W11297726 (console)"
Kenneth M.
WASHER WHIRLPOOL LSQ9564JQ1 Found unit with multiple issues. Found lid switch not engaging. Always sensing lid is closed so will not stop unit when the lid is opened. Ordering lid switch. Also. Water will not stop due to pressure sensor not reading pressure levels and timer is getting stuck. Ordering timer and pressure switch.; ordrng 1 3949247V (switch-plg) and 1 W10337780 (level switch kit) and 1 WP3954071 (timer)
Leon M.
REFIRGERATOR KITCHENAID KRFC302ESS00 Found freezer door handle loose. Removed handle and found post loose. Tighten post and re-attached handle and tightened. Checked door handle it’s ok. Instructed cx to grab handle from top and not underneath when opening door
Kenneth M.
DRYER WHIRLPOOL GEW9200LW1 Found unit with no heat due to bad element. Ordering new element. And thermal fuse. Reading open; ordrng 1 279973 (cutoff-tml) and 1 WP3387747 (element) and 1 WP3391914 (thrmst-fix)
Leon M.
WASHER WHIRLPOOL WFW9620HBK0 "Unit was not spinning out properly. Found unit not level and drain hose was too far into stand pipe, not allowing it to drain properly. Pulled unit out and cut drain hose to proper length and leveled unit. Tested unit ok"
Kenneth M.
WASHER BOSCH WFVC3300UC/19 Found unit leaking water from the boot. Boot is pulled slightly not allowing proper sealing. Ordering new door boot; ordrng 1 00701333 (BOOT)
Leon M.
MICROWAVE JENN-AIR JMW2430DP01 After running diagnostic check there was a short connection on UI.After replacing UI unit start working properly.
Kenneth M.
REFRIGERATOR KITCHENAID KBFS25EVMS00 Found unit not cooling. Completely dead compressor. Compressor is cold and start device is not kicking on compressor. Start device dead. Ordering new start device; ordrng 1 WPW10197428 (start relay)
Leon M.
DISHWASHER JENN-AIR JDB9000CWP3 Could not remove dishwasher from hole. Return on cabinet was blocking tub from coming out. Could not remove without damaging tub or cabinet. Advised cx to contact cabinet builder and have them come out and shave down return so unit can come out. Cx will call back when dishwasher is accessible
Leon M.
DISHWASHER WHIRLPOOL WDF560SAFW1 After running diagnostic check the unit wasn’t drain.Replaced drain pump from my car stock and vacuumed the draining hose.After all again run the diagnostic and unit start draining well. Call was add to my rout and part was pre-ided to another tech.; used 1 WPW10348269 (PUMP-DRAIN) from stock
Leon M.
REFRIGERATOR JENN-AIR JS48NXFXDE01 Cx stated that veggies in bin were freezing. Techline stated that this unit is a style two unit and that the produce goes into the top and bottom drawers only. The middle drawer is for deli only because it gets colder.
Leon M.
DRYER WHIRLPOOL WGD9620HBK0 Had to remove dryer to access washing machine. Pulled dryer out from cabinet and then reinstalled. Instructed cx abut dry times and cycle selection. Also showed cx how to download app and use WiFi for dryer.
Kenneth M.
DISHWASHER JENN-AIR JDTSS246GP0 Found 3rd level rack not sliding out properly. Catching a bind. Ordering new tracks; ordrng 1 WPW10195238 (track) and 1 WPW10195240 (track)
Kevin M.
REFIRGERATOR WHIRLPOOL WRS331SDHW00 "Unit not defrosting. Put unit into diagnostic cycle. Board says thermistor is open but still going into defrost. Communication problem between thermistor and main control. Removed and replaced main control and thermistor. Tested unit, all tests good."
Kevin M.
DRIYER WHIRLPOOL WGD5000DW3 Unit not heating. Found open thermal fuse. Removed and replaced thermal fuse. All tests good. ; used 1 WP3392519 (THERMAL FUSE)
Kenneth M.
REFRIGERATOR FRIGIDAIRE FPRU19F8QFA Found unit leaking FREEON. Found unit having a leak at the heat exchanger. Ordering new exchanger to tie into system to prevent further FREEON leak. Did not reschedule due to part availability ; ordrng 1 5304504767 (heat exchanger assembly)
Kevin M.
DRYER MAYTAG MGDB765FW0 OEM failure. Unit making noise during operation. Found gas valve mounting screws came loose causing vibration from gas valve. Tightened gas valve mounting. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 No lights in either compartment. Found failed led control board not sending voltage to led circuit. Failed led control board. Removed and replaced led control. Tested unit. All tests good.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR1821TD0 Found unit with a loud rattle. Fan blade hitting evap fan motor wires. Brokke ground wire in half. Ordering new evap motor; ordrng 1 242219204 (EVAP MOTOR)
Kevin M.
WASHER MAYTAG MVWB835DW3 "Unit taking a long time to fill and stopping mid cycle. I found slow filling valve causing long fill. Removed and replaced fill valve. Tested unit. All tests good. As for stopping mid cycle, I did find codes for off balance loads. Instructed customer on off balance loads."
Kenneth M.
DRYER CROSLEY CED137SDW1 When turning on unit. Unit will jumpst hum and nothing happens. Found unit with a locked motor. Ordering new motor; ordrng 1 279827 (motordryer) and 1 WP694089 (wheel)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 OEM failure. Drain tube is frozen over which caused water to fill and then freeze base inside freezer which is not allowing freezer door to be opened or closed all the way. Removed and replaced drain tube and led module. Tested door to make sure they were closing properly. All tests good. Rails not needed.
Kevin M.
WASHER WHIRLPOOL WTW5000DW0 "OEM failure. Unit shaking more than normal and making noise. I found basket is loose due failed basket hub, washplate is slightly stripped, suspension rods are worn, and belt is slipping on pulley. Unit needs suspension, hub, washplate, cam kit, and belt. Removed and replaced hub, belt, cam, suspension, and washplate. Tested unit. All tests good."
Kevin M.
WASHER WHIRLPOOL CAE2745FQ0
Jose H.
REFRIGERATOR KITCHENAID KBFN506EPA01 "Led out from the fresh side section, order new ones ; ordrng 2 W10908166 (module)s"
Jose H.
OVEN KITCHENAID KFGD500ESS01
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer not home. Per customer leave lights at front door.
Kenneth M.
WASHER MAYTAG MVWC415EW1 Installed gearcase and tested unit. Unit is now working properly. Customer approves function at this time.
Jose H.
DISHWASHER KITCHEN AID KDTE704DSS0 Did not receive part wpw10537425 have to re order ; ordrng 1 wpw10537425 (panel-cntl)
Kenneth M.
OVEN WHIRLPOOL WFG515S0ES1 Found oven taki awhile to ignite. Found customer had pans stacked to high in bottom drawer causing the igniter to ground out to the pans. Removed pans and instructed customer that they stack pans higher then the walls of the drawer.
Kenneth M.
WASHER MAYTAG MVWB765FW3 Allied slider and clutch and tested unit. Unit is now working properly. Customer approves function At this time.
Kenneth M.
OVEN KITCHENAID KOCE500ESS04 Installed 20 amp fuse and control panel. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DRYER WHIRLPOOL WED5000DW2 Found unit not turning on. Found inadequate voltage to dryer. Went to breaker and flipped breaker. Flipped breaker back and tested unit. Unit is now working properly. Informed customer to call electrician if problem continues.
Kenneth M.
COOKTOP WHIRLPOOL WFE320M0EB0 Installed elements and tested unit. Unit is now working properly.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Found ICEMAKER not cycling needs ICEMAKER; ordrng 1 WPW10764668 (ice maker)
Kenneth M.
REFRIGERATOR KITCHENAID KBFS25EVMS00 Installed start relay and tested unit. Unit is now working properly. Customer approves function at this time.
Jonathan C.
WASH/DRY COMBO WHIRLPOOL WGT4027EW0 "Found transmission makes noise no spin; ordrng 1 285753A (coupling,motor) and 1 285761 (clutch sub 285785) and 1 3360629 (gear case)"
Kenneth M.
DRYER WHIRLPOOL GEW9200LW1 Led thermal cutoff and element and tested unit. Unit is now working properly. Customer approves function at this time.
Juan H.
REFRIGERATOR JENN-AIR JFC2087HRS
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found evap motor bad ; ordrng 1 W11032800 (motor-evap)
Jose H.
OVEN KITCHENAID KOSC504ESS00 No power to board fuse was blown installed new one check oven complete call
Jose H.
WASHER WHIRLPOOL WTW4850HW1 Washer not washing door latch failing also replaced actuators. Machine works now complete call
Jose H.
WASHER WHIRLPOOL WTW4955HW "Installed new suspension, ran test washer was not shaky, complete call"
Jose H.
DISHWASHER JENN-AIR JDB9000CWS3 Delivers parts cust wants to installed them
Jose H.
REFRIGERATOR WHIRLPOOL KRFC704FPS Customer did not know he had to pay closer call
Jose H.
DRIYER WHIRLPOOL WGD5000DW3 Unit had a vent code check the drey vent hose. Fix location of hose hole complete call
Jose H.
REFIRGERATOR WHIRLPOOL WRS571CIHZ01 "Did not receive damper, but damper was worked no replaced thermistor to help temp control complete call"
Jose H.
REFIRGERATOR WHIRLPOOL WRS571CIDM01 "Ice maker not cycling test, replaced with new ice maker complete call"
Jose H.
DISHWASHER JENN-AIR JDB9000CWS Installed the motor and tracks. Test unit for water leaks complete call
Jose H.
OVEN WHIRLPOOL KSGG700ESS0 "Oven giving her a main board error needs replacement with hall sensor"