Local Reviews
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Chase F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Diagnosed a refrigerator not dispensing water. Did not hear valve energizing. Also stuck key on UI. Ordering parts for repair. ; ordrng 1 W11168758 (RESERVOIR) and 1 W11330971 (UI)
Isidore A.
OVEN JENN-AIR JJW9827DDB Installed 2 new oven rack in upper oven test oven and set time for customer. Oven working to customer satisfaction at this time.
Hector Z.
WASHER MAYTAG MVWB855DC3 Replaced: Control Panel (W11115283) and Harness Wire (W11199207). I ran a manual and automatic diagnostic test. Tested ok.
Cruz B.
WASHER WHIRLPOOL CAE2745FQ1 "Need more work- unit is in a apartment complex- gear case is grinding during any cycle, belt is shredding and scraping on pulley cover, ordering parts for unit. Allow 2 hrs for repair tight space. ; ordrng 1 W11159068 (gearcase) and 1 W11213879 (belt) and 1 WPW10427633 (pulley shield)"
Chase F.
WASHER MAYTAG MVW6230RHW0 "Unit giving F0e2, f7e7 error codes. Cleared fault history. Ran through calibration then test cycles. Unit is passing through all cycles with no problems. All functions testing normal time of repair. Job complete."
Jim S.
OVEN KITCHENAID KODE300ESS04 Upper oven temp is off by 35 degrees. The lower oven test ok.recommend sensor and appliance board ; ordrng 1 W10859573 (sensor) and 1 W11087457 (console) and 1 W11179310 (cntrl-elec)
Chase F.
WASHER MAYTAG MHW5630HC0 Installed new pump. Calibrated and tested. All functions now testing out normal. Job complete.
Chase F.
WASHER MAYTAG MVWX655DW0 Diagnosed unit. Found that unit would not go into agitation. Took off wash plate and found loose screw holding down wash plate. Tightened down screw to wash plate. Calibrated and tested. All functions now testing normal. Job complete.
Dane K.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Upon arrival the fresh food compartment was not cooling properly and there was ice buildup on the freezer evaporator. Removed and replaced evaporator fan motor and harness and tested unit. Unit functions normal now
George Y.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Found refrigerator over freezing in fresh food area need to replace diffuser ok to order part.; ordrng 1 W11317276 (diffuser)
Steven W.
RANGE - GAS KITCHEN AID KSGG700ESS1 Replaced oven sensor. Ran diagnostics. No error codes found. Tested proof. Working properly as designed. Oven is heating properly at this time.Instructed customer. Complete.
Steven W.
WASHER WHIRLPOOL WFW560CHW1 "Ran diagnostics. Had f0e1 error code. Cleared error code. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly. Instructed customer not to put clothes in clean cycle, use HE liquid detergent ( # 1 level on cap ). Complete."
Raymond H.
DRYER MAYTAG MGDC465HW0 "Upon arrival unit squealing while in use, found siezed roller. Needs normal repair kit.; ordrng 1 4392065 (dryer repair kit)"
Steven W.
WASHER MAYTAG MVWB765FW3 "Found gear case leaking oil onto slider and rotor, rotor screw came loose. Replaced gear case, slider, and rotor. Ran diagnostics. Had f7e9 error code. Cleared error code. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, and spins properly. Complete."
Steven W.
WASHER WHIRLPOOL WTW7500GC0 Owner not home.
Randy C.
REFRIGERATOR MAYTAG MFI2570FEZ02 Removed and replaced valve and reservoir. Purged air from water. Now working as designed job complete
James M.
REFIRGERATOR MAYTAG MFW2055FRZ00 Installed new slides and reassembled unit. Door now aligned properly and closing as intended. Customer approves functions at this time.
James M.
WASHER MAYTAG MVWC565FW1 Installed new drain pump and removed debris from drain area. Tested and unit is now draining and working as intended.
Antonio D.
REFRIGERATOR WHIRLPOOL WRS325SDHB04 Leak in the system. No frost at all. Ordering compressor and evaporator. Allow 3.5 hrs. This is an apartment building needs to carry parts and tools on 2nd floor.; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator)
Antonio D.
LAUNDRY WHIRLPOOL WTW5000DW "Replaced main board per service pointer. Still have issues when spinning. Ordering gear-case, wash-plate, actuator and drive pulley to do complete job. ; ordrng 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Antonio D.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Will call tech line works on and off. Scheduling to follow up on future date.; schdld next appmnt for 8/13 THU 2-5
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Customer stated that the installers damaged cabinet when installing it customer called it in. Wants unit exchanged. Instructed customer to call customer service and Home Depot. Took pics of damage to document.
Francisco S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Checked unit found defrost issue on fc. Order parts to complete call. Informed cx unit has to be turned off two days prior to service to defrost. If cx does not defrost will charge $150 fee to manually defrost.; ordrng 1 W10811365 (cntrl-elec) and 1 W11039078 (motor-evap)
Blake C.
DRYER MAYTAG MEDC465HW Tested unit and initially would not heat after testing continuity of fuses found bad cut off replaced bad fuse with new and tested again unit is now working as designed. Job complete ; used 1 W10900067 (THERMAL CUT OFF) from stock
Dane K.
REFRIGERATOR KITCHEN AID KF1S29888L00 Removed and replaced compressor and evaporator and recharged and tested unit. Unit functions normal now.
Blake C.
DRYER WHIRLPOOL WED4815EW Put the terminal cover on the rear of the unit internal fuse replaced bad terminal. working as intendedJob complete
Juan G.
WASHER MAYTAG MVWC565FW2 "F9e1 long drain, F0e5 off balance. Found drain pump’s wire harness connector broken off, due to unit hitting the floor or cabinet. Repaired connector, calibrated unit. Ran diagnostics, all unit’s ops check fine."
Randy C.
M/W OTR JENN-AIR JMV9186WP0 Removed and replaced girl. Now all ops normal job complete.
Randy C.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00 Removed and replaced compressor. Installed up drier Charged with 5.5 oz of refrigerant. Installed new inverter. Now runs as designed job complete. No leaks detected. Advised to wait 24 hours for proper temps
George Y.
WASHER MAYTAG MVWB766FW1 Installed part tested check out ok complete no dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL WFW8620HC1 Installed parts tested check out ok complete no dents or dings cause by tech.
Steven W.
DISHWASHER WHIRLPOOL WDF520PADM7 "Not a recall. Different issue.Whirlpool factory service pulled out DW and left it out. Customer’s wall receptacle was faulty( behind DW ). DW is sunk under floor. Put DW back under counter and leveled as best as possible. Ran diagnostics. No error codes found. Fills, washes, drains, rinses, and dries properly. Complete."
Randy C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Removed and replaced gasket molded with heat gun. Now working shuts as designed job complete.
Steven W.
WASHER MAYTAG MVWB835DW4 "Key key 9176 is gate code. Ran diagnostics. Had f7e9, f0e3 error codes. Load tested rinse and spin. Clicking sound in wash. Found rotor screw loose( backed out ). R & R rotor and screw( used blue loctite. Load tested wash and spin. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Instructed customer NOT to use powder detergent. Complete."
Isidore A.
DRYER MAYTAG MGD6630HW0 "Removed top panel, old control board W11350218 and old inlet sensor w11396709 installed new , new control board and sensor reinstalled top panel. Test dryer operation ok at this time.Note side panel damaged customer not want repair at this time."
Blake C.
DRYER MAYTAG MDE18MNAYW0 Diagnosed unit tested continuity for the fuse was bad replaced reinstalled and unit is working as designedJob complete
Kevin M.
WASHER MAYTAG MVWC565FW1 unit not shifting between spin and agitation. Found failed shifter not switching. Ordering actuator. ; ordrng 1 W10913953 (actuator)
Joe M.
WASHER MAYTAG MVWB835DW5 Unit needs a new console due to a ui error code ordering part.; ordrng 1 W11112656 (console)
Joe M.
DRYER MAYTAG MGD5630HC1 Unit has a f3e3 error code there is a service pointer to order this part for that issue ; ordrng 1 W11417074 (KIT)
Francisco S.
DRYER MAYTAG LDE7304ACE Checked unit found broken belt. Unit needs new belt ordering parts to complete repair.
Kevin M.
RANGE WHIRLPOOL WFG320M0BS3 unit not heating. I found open bake igniter causing no heat. I found broken door seal that will need to be replaced as well. Removed and replaced door seal and ignitor. Tested unit. All tests good.
Francisco S.
WASHER MAYTAG MHW6630HW Tech line advised cx runs a heavy load and for me to unstack unit and wash the whole cycle to re create issue. Advised cx calling Maytag for authorization for second man..Sr#7727655865 Ed
Francisco S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Checked unit found obstructed fill tube. Removed ice maker and fill guide. Used steam gun to remove obstruction and tested ops unit now working as designed.
Francisco S.
WASHER WHIRLPOOL WFW5620HW0 Checked unit found door locked. F5 e3 flashing. Ordering both parts to ensure unit gets fixed on return visit.626-9918891 joe; ordrng 1 W11316250 (latch) and 1 W11322879 (cntrl-elec)
Francisco S.
REFRIGERATOR KITCHENAID KRFF507HPS00 "New issue addressed. Removed and replaced gasket and damper, tested ops unit now checks ok."
Francisco S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked unit found proper temps on both compartments. Advised cx to monitor product temp and not air temp. Showed cx with my thermocouple. Unit checks ok.
Tom R.
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Found ice build up on rear RC Wall at IM, part failure, order and replace Adapter, GREY./Adapter - (; ordrng 1 W10648043 (ADAPTER)"
Francisco S.
DISHWASHER KITCHENAID KUDI02IRBL1 Checked unit found incoming power ok 120 vac. Fuse on board also testing good along with door switch. Removed power with door opened removed ribbon and shut door DW dead. Needs control and door handle also broken. Cx stated they will purchase a new unit.
Chase F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found LED lights shorted. Will need new LED module for FC. Also UI lights stay on and never turning off faulty Ui. Ordering parts for repair. ; ordrng 1 W10695459 (LIGHT MODULE) and 1 W11387387 (UI)
Tom R.
WASHER AMANA NTW4516FW2 "Installed Water Valve, ran diagnostics, all components functional, check okay. No damage to unit or home from tech, job complete."
Timothy J.
WASHER WHIRLPOOL WFW5620HW0 Installed control. Ran a service cycle. Unit passed without fault.
Timothy J.
REFRIGERATOR JENN-AIR JS48NXFXDW04 "Pulled unit from wall. This required a second man. Discharged sealed system. Replaced drier and stub. Vacuumed system, filled sealed system with 6.75 oz R-134A. Customer to monitor the unit and report if needed."
Kenneth M.
WASHER WHIRLPOOL WTW5000DW1 Installed suspension and tested unit unit is now eorkimg properly. Customer approrves function at this time.
Irvin F.
WASHER WHIRLPOOL WFW6620HC0 "F0/E5- off balanceCx says some loads come out damp after damp spin. He led error codes, one code off balance. Cleared and ran test cycle. ; ordrng 1 W10918608 (pump-water)"
Irvin F.
WASHER WHIRLPOOL WTW7000DW0 "Removed power replaced door lock. Test passed. Not using control board. Calibrated unit, passed. All ops normal. "
Irvin F.
ICEMAKER WHIRLPOOL WRX988SIBM01 CX says ice maker is not making ice. No error codes found. The ice maker is not rotating. Need to replace icemaker. ; ordrng 1 W11170612 (harns-wire) and 1 WPW10764668 (ice maker)
Irvin F.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Removed power from fridge. Installed replacement parts. Completed assembly, powered unit. Cycle in all op normal preset set."
Kenneth M.
RANGE WHIRLPOOL WFE515S0ES0 Installed hjnge and receiver. Fixed trim pieces and installed correctly to keep them from falling out. Tested. Unit is now working properly. Customer approves.
Raymond H.
ICEMAKER WHIRLPOOL WRT318FZDM05 Upon arrival water forming in fc liner left side. Can not identify specific cause. Ordering parts.; ordrng 1 W10823511 (tube-water) and 1 W10856574 (heat-probe) and 1 W10919804 (duct-air) and 1 W11024683 (cover-evap) and 1 WPW10715709 (icemaker)
Raymond H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Austin SR7728408158 checked voltage at connector, ran through checks with tech line, unit nonrepairable."
Raymond H.
WASHER MAYTAG MHW5630HW0 "Upon arrival cx states unit leaking water, found torn bellow and missing front spring. Needs spring and below. ; ordrng 1 W11266654 (clamp) and 1 W11314648 (bellow)"
Raymond H.
OVEN WHIRLPOOL WEG745H0FF0 Cx cancelled at door.
Raymond H.
WASHER WHIRLPOOL WTW5000DW3 "Upon arrival cx states unit agitates slow, sounds weird and forced. Found no faults. Tested unit, unit functions as designed, cx used to old style unit. Instructed cx on proper use and care."
Andy H.
REFRIGERATOR KITCHENAID KRMF706ESS "Needs control display, door gasket coming apart ; ordrng 1 W10846057 (gasket-fip) and 1 WPW10769076 (cntrl-elec)"
Andy H.
REFRIGERATOR WHIRLPOOL WRF535SWBW00 Needs filter housing ; ordrng 1 WP67001668 (plate- fil)
Raymond H.
WASHER MAYTAG MHW5630HC0 "Upon arrival cx states unit not filling or spinning clothes out properly. Found unit lifted on wood base, unit also not leveled causing unit to shift around during fill and spin. Leveled unit and tested, unit functions as designed."
Andy H.
OVEN WHIRLPOOL WOS51EC0HS01 "Needs control not responding , part out of stock ; ordrng 1 W11296171 (console)"
Raymond H.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Replaced harness and tested, unit functions as designed."
Andy H.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Called techline sr#7728472818 found gap on liner. Advice customer to call customer service whirlpool
Tyler F.
KITCHEN WHIRLPOOL WFG520S0FS0 "Customer stated that the right front burner flame is low. Found debris in the office. Ordering office ho,def in stock.; ordrng 1 W11234417 (holder-orf)"
Tyler F.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer stated that the unit is not draining. Found drain pump connector was unplugged. Fixed and tested all works good at this time.
Tyler F.
VENTHOODS KITCHENAID KVIB606DSS1 Customer stated that the light is not coming on. Found the connector had a loose pin. Reinserted pin. Tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KSSC42QMS01 Removed and replaced evaporator and had to replaced defective compressor per tech line. Vacuumed system and charged with Freon. Tested all works good at this time.
Tyler F.
WASHER ROPER RTW4516FW2 Customer stated that the unit is not washing. Unit is filling and draining. Checked unit for error codes no codes at this time. Calibrated unit and tested all works good at this time.
Chase F.
REFRIGERATOR KITCHENAID KRFC704FBS01 120v to icemaker but will not harvest. Ordering icemaker. ; ordrng 1 W11115534 (ICEMAKER)
Tyler F.
REFRIGERATOR KITCHEN AID KRFF507ESS01 "Customer stated that the freezer is developing frost. Removed and replaced rails, fixed mullion on refer door and moved doors so they don’t rub. Tested all works good at this time."
Tyler F.
REFRIGERATOR KITCHENAID KRFC704FPS03 Customer stated that the unit is freezing evaporator again. Called tech line told to replace cover check the heater connector and test 126 put on 8 hour defrost. Replaced cover and checked heater connection and changed setting 126. All works good at this time.
James M.
WASHER WHIRLPOOL MVWB765FW Unit has sheet stuck under agitator and cannot remove it. Ordering new agitator. Will return when parts arrive. Old agitator will need to be cut out. Service pointer W11347319A. ; ordrng 1 W11161960 (agitator)
Tyler F.
MICROWAVE WHIRLPOOL WOC54EC0HS03 Customer stated that the console is frozen. Reset breaker and cheats all the functions. Tested all works good at this time.
James M.
WASHER MAYTAG MVWC565FW1 Inspected unit and found no infestation at this time. Found small amount of dirt in tub and control board area dirty. No visual confirmation of bug infestation. Ordering new control board will return when parts arrive. ; ordrng 1 W11162438 (cntrl-elec)
Chase F.
OVEN JENN-AIR JJW3830DS01 F6e0 Oven user interface - lost communication. Faulty UI. Installed new Ui. Tested. All functions now testing normal time of repair. Job complete.
Chase F.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found water line in the back cracked causing for leak when ice maker feels. Cut back crack and applied back to valve. All functions now testing normal time of repair. Job complete.
Kenneth M.
DRYER MAYTAG MEDB835DW4 Broken glass on door. Ordering new dryer door. ; ordrng 1 W11129460 (Door)
James M.
RANGE MAYTAG MGR8700DS0 Installed new sensor and tested u it. U it preheated with nO issues and is now working as intended.
Cruz B.
DRYER AMANA NED4655EW1 "Need more work- found appliance squeaking loud during any cycles, found door handle broken off from door, cx is using screws to hold it in place, ordering parts for unit. ; ordrng 1 4392065 (dryer repair kit) and 1 W10861225 (handle)"
Cruz B.
DISHWASHER KITCHENAID KDPM604KPS0 "File # 7728471253 Dave from whirlpool tech line said said to replace the gasket, cntrl elec, float switch, unit still leaking at left side during any cycles, cx said its random, seen picture on cx personal phone, F8e4 faulty float switch, appliance not going into diagnostic testing. Look at pics. Ordering parts per tech line. ; ordrng 1 W11255994 (FLOAT SWITCH ) and 1 W11410062 (CNTRL ELEC) and 1 W11483553 (GASKET DOOR )"
Cruz B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 File # 7728473989 Kathy from whirlpool tech line said to replace replace the panel ui and dual valve due to valve double filling water into mold and causing water to leak out. Ordering parts per whirlpool. Did a video chat as well ; ordrng 1 W11387387 (CNTRL ELEC ) and 1 WPW10341329 (water valve assy)
James M.
WASHER MAYTAG MVWC415EW1 Replaced parts and tested unit. U it now working as intended. Customer approves functions at this time.
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Need more work- found led light modules not working in both compartments, cx claims unit will not cool at times it intermittent, found both compartments to be cooling fine at this time, ff temp @ 40° fc 3° installed all new (3 light module) lights are now working in both compartments. ; ordrng 1 WPW10366605 (cntrl-elec) and 1 WPW10583800 (thermostat)"
Cruz B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Needs more work- defrost issue- found evap cover and coils frozen over with hard ice, causing poor cooling and low ice production, freezer is cooling fine ordering parts for unit. Allow 1.5 for repair ; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support)"
Cruz B.
DISHWASHER KITCHEN AID KUDS01FLSS6 "Complete- cx is going to purchase a new appliance- appliance has multiple issues- cntrl elec is discounted, needs latch and strike as well. "
Irvin F.
REFIRGERATOR KITCHENAID KRFC302ESS00 The rail mullion was not seated correctly. Reset seat correctly. The mullion in place is good.
Irvin F.
REFRIGERATOR WHIRLPOOL ASI2575GRS05 "Cx says the water is not dispensing, and no ice. Checked unit found. INSTALL ISSUE. WATER WAS NOT ON. COMPLETED INSTALL OF INLET VALVE. PURGE AIR from line."
Tom R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Found ice cubes melting and bonding in Ice Bin, order and replace Ice Door. Customer states items are freezing in RC, order and replace Damper Door./Damper Door - (WPW10196393)Ice Door - (WPW10353552); ordrng 1 WPW10196393 (CONTROL) and 1 WPW10353552 (SEPARATOR)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Apartment maintenance said unit is not leaking and doesn’t need service.
Kevin M.
DRYER MAYTAG MGDC465HW0 Unit making clicking sound. I tested unit and found front drum bearing was making noise. I found loose drum bearing. Tightened bearing. All tests good.
Jim S.
REFRIGERATOR WHIRLPOOL WRS315SDHW01 Replaced door. Unit tested ok
Jim S.
WASHER WHIRLPOOL WDTA50SAHZ0 Replaced sensor and rack supports
Jim S.
WASHER AMANA NTW4516FW3 Replaced water valve. Unit tested ok
Antonio D.
REFIRGERATOR WHIRLPOOL WRS315SNHM00 Replaced cam on fresh food door. Checked ok.
Timothy J.
DRYER MAYTAG MED3100DW Installed parts. Tested unit. Unit checks ok.
Raymond H.
OVEN JENN-AIR JMW2427DS01 "Upon arrival unit has f2e1 fault stuck key. Shorted console. ; ordrng 1 W11236900 (console)"
Kevin M.
WASHER MAYTAG MVWX655DW1 I found that cold valve on washer is not opening to allow washer to fill. Failed cold valve. Removed and replaced cold valve. Tested unit. All tests good.
Jim S.
REFRIGERATOR AMANA ASI2175GRS01 Open thermal fuse; ordrng 1 W10911770 (harns-wire)
Raymond H.
DRYER MAYTAG MGDX655DW2 "Upon arrival cx states unit making noise while spinning. Found siezed rollers, installed dryer repair kit. Tested, unit functions as designed..; used 1 4392065 (DRYER REPAIR KIT) from stock"
Raymond H.
WASHER WHIRLPOOL WTW8500DC5 "Upon arrival cx states unit not agitating, clothes have white residue on them. Found loose connection at shifter. Unit has basket speed fault. Secured shifter connector and tested, unit d7nctions as designed."
Tom R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Removed Ice Bin, found frost build up around Bin, ice cubes melting and bonding, order and replace Ice Door./Ice Door - (WPW10353552); ordrng 1 WPW10353552 (SEPARATOR)"
Timothy J.
REFRIGERATOR MAYTAG MFF2558FEZ05 Installed IM and door. Unit checks ok.
Raymond H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Upon arrival cx states ice maker not cycling, found shorted motor. Replaced ice maker and tested, unit functions as designed."
Joe M.
WASHER WHIRLPOOL WTW5000DW3 Unit needs a new water valve because it will not dispense warm water ; ordrng 1 W11038689 (valve)
Antonio D.
REFRIGERATOR KITCHENAID KBSD608ESS01 Replaced led lights in freezer section. Checked unit. Working ok.; used 2 W10908166 (MODULE) from stock
Antonio D.
WASHER WHIRLPOOL WTW5000DW3 Delivery hooked up water connections cold to hot and hot to cold. Corrected and tested washer. Working ok.
Francisco S.
REFRIGERATOR WHIRLPOOL MFD2561HES Slides should come as a kit only received one in box. , re ordered part.
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FSS01 Unit not dispensing ice. I found that the auger on ice bucket was stuck. I had to defrost auger to remove ice bucket. I cleared auger and tested. All tests good.
Joe M.
REFRIGERATOR JENN-AIR JF36NXFXDE00 Unit will not make ice. On inspection found unit will not make ice due to bail arm being disconnected from ice maker. Installed bail arm and unit began to function as designed. Job complete
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found condenser fan motor housing not properly set in place causing for buzzing when customer opens doors. Adjusted housing and secured bolts. All functions now testing out normal with no buzzing sound. Job complete.
Andy H.
REFRIGERATOR KITCHENAID KFIS29PBMS03 Needs fan and thermistor coil iced up; ordrng 1 W10316760 (thermistor) and 1 W10633627 (motor-evap)
Andy H.
WASHER MAYTAG MVWC465HW2 "Making noise and spinning, found hub bad, replaced hub and tested unit working properly"
Andy H.
REFRIGERATOR KITCHENAID KSSC42QTS00 "Called techline got sr#7728478127 Spoke with Andy, needs inverter and compressor ; ordrng 1 W10629033 (inverter box) and 1 W10841139 (compressor)"
Andy H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Unit leaks, could not find leak, removed hinge cover and check water line fitting tested unit working properly ."
Andy H.
REFRIGERATOR WHIRLPOOL WRS325FDAM "Needs fan , bi metal ; ordrng 1 2162404 (sub 4389144) and 1 W10297482 (harns-wire)"
Andy H.
DRYER - ELECTRIC WHIRLPOOL MGDB855DW3 "Noise and not turning, found rollers bad , replaced roller kit tested unit working properly"
Tom R.
WASHER WHIRLPOOL WTW7500GC0 "Entered diagnostics, found error code F3E2, F0E4. Ran diagnostic tests, all components functional. Found Lid broken at Left Hinge, Screws missing. Lid causing damage to User Interface, rendering unit inoperable when opening and closing Lid. Order and replace Lid, Left Hinge, Screw X 2, User Interface, Control Board, and Water Valve; ordrng 1 WP8563965 (HINGE) and 1 W11130236 (LID) and 2 W11404293 (SCREW)s and 1 W11130341 (CONSOLE) and 1 W11130238 (CNTRL-ELEC) and 1 W11165546 (VALVE)"
Irvin F.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cx says the mullion was not seated on the pin. FACTORY ISSUE. corrected the issue. Cx instruct on water ice and temps. All ops normal.
Kevin M.
DRYER MAYTAG MGD5630HW1 Start button is not responsive causing unit to not be able to start. Failed touch panel. Ordering console. ; ordrng 1 W11384511 (CONSOLE)
Kevin M.
WASHER MAYTAG MVWB765FC3 Unit making noise during cycle. I tested unit and found rotor slipping and making noise. ; ordrng 1 W11260238 (rotor)
Tyler F.
OVEN KITCHENAID KEBK101BSS00 Removed and replaced main control found user interface installed by previous company is broken and not responding ordering user interface not in stock please rush this call customers been waiting for over three months.; ordrng 1 W10570043 (panl-cntrl)
Joe M.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Unit needed a heat probe due to the drain clogging up with water. Put heat probe in and unit began to function as designed job complete ; used 1 819043 (HEAT PROBE) from stock
Joe M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit needs a ice maker because ice maker is making a lot of noise and not working ; ordrng 1 W11294907 (icemaker)
Antonio D.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Checked unit checked temps in freezer 6degrees and 39 degrees in fresh food. Operates per mfg.specifications.
Andy H.
WASHER MAYTAG MVWB765FW4 Not filling with water found water valve bad replaced water valve tested unit working good
Chase F.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Found freezer LED went out causing for LEDs in RC to go out. Ordering part for repair. Scheduling for Friday. ; ordrng 1 W10695459 (LIGHT)
Chase F.
REFRIGERATOR WHIRLPOOL KSF26C4XYB03 "Diagnosed a side by side not making any ice. Ran through service test 25 icemaker fill test, icemaker would not fill with water indicating a bad water valve. Confirmed cx have not changed filter out in more than 6 months. Cx will need to change water filter.; ordrng 1 WPW10238100 (VALVE) and 1 WPW10251076 (ICEMAKER ) and 1 WPW10341320 (VALVE INTL)"
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 " Found door not closing properly, found that door is warped. Ordering door for repair. Also ordering new UI due to not keeping proper temps. ; ordrng 1 W11265135 (UI) and 1 W11307224 (DOOR)"
Chase F.
REFRIGERATOR KITCHENAID KBFN502ESS02 "Diagnosed a built in, cx complaining that unit is not cooling properly. Refrigerator temp testing at 34.7 degrees F and freezer at -2 degrees F. Set temps to proper setting on Ui. All ops are testing out normal with this unit. Job complete."
Joe M.
WASHER WHIRLPOOL WFW95HEDC0 Replaced door boot unit is functioning as designed. Job complete
Chase F.
FREEZER WHIRLPOOL WRS325SDHB01 Found unit not going into defrost. Voltage to heater but will not engage indicating an open heater. Ordering heater. Part coming from Lenexa. ; ordrng 1 WP2323198 (HEATER)
Chase F.
DRYER WHIRLPOOL MGDE500VW2 "Found bad dryer repair kit making loud tumbling noises. Upon installing new kit found that belt is not the correct size for this unit it. Ordering belt along with new dryer repair kit.; ordrng 1 WPW10112954 (BELT)"
Chase F.
DISHWASHER WHIRLPOOL KDPE234GBS Found spray arm not proper set into position. Re adjusted spray arm to proper adjustment. Water now getting supplied all around tub. Also corrected gasket. All functions now testing out normal. Job complete.
Kevin M.
DRYER WHIRLPOOL WGD4850HW0 Unit not starting. I tested unit and found failed door switch. Removed and replaced door switch. Tested unit. All tests good.
Raymond H.
REFRIGERATOR WHIRLPOOL KBSN602ESS01 "Upon arrival cx states unit will not have fans running but temps fluctuate, found loose connection at evap motor. Secured connection and tested, unit functions as designed."
Tyler F.
REFRIGERATOR WHIRLPOOL WRF736SDAB14 Customer stated that the unit is not cooling. Found infestation has shorted out controls and start device. Called trade partner to document.
Enrique R.
DRYER WHIRLPOOL WED8500DC3 Installed dryer repair kit from truck stock ( part was not delivered to my house ) . All functions tested normal .; used 1 4392067 (DRYER REPAIR KIT) from stock
Rod H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ Filter still leaking from filter housing after wfcc tech 24 was here less 2weeks.Confirmed and found no leaking after removing and reinstalling filter consumers and some technicians may beApprehensive about possibly breaking filter housing when installing a filter due to brittleness created during manufacture. May not have been fully seated in housing.
Patrick C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found the freezer frost build up. Checked out and found the door seal needing adjusted. Adjusted and tested unit. All ops checked good
Kevin M.
DRYER WHIRLPOOL WGD4815EW2 Unit just installed and customer smelling gas when unit is not running. I used leak detection and found gas leak at gas line where it connects to wall. I tried tightening gas line. Instruct customer on install. Dryer tests good.
Leon M.
DRYER WHIRLPOOL WHD560CHW0 "Replaced all selected parts Unit working properly as designed F8E1, f0e5, M# WFW560CHW0S # C91550086"
George Y.
REFRIGERATOR WHIRLPOOL WRB322DMBW Installed part tested check out ok complete no dents or dings cause by tech.
Andy H.
DRYER WHIRLPOOL WGD8620HC0 "Getting to hot and not turning off, called techline, replaced display control and main control tested unit working properly"
Francisco S.
LAUNDRY MAYTAG MVWB835DC2 Removed and replaced console & control/ calibrated/ tested ops. Unit now checks ok.
Francisco S.
RANGE AMANA AER6303MFS2 Removed and replaced harness. (Harness had the terminal block). Tested ops unit working as intended. Pl1 code on sticky notes.
Francisco S.
WASHER WHIRLPOOL WTW4815EW0 "Removed and replaced gear case,actuator,splutch kit,and belt. Calibrated and tested unit now checks ok."
Timothy J.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed tube . Tested ok.
Tyler F.
WASHER WHIRLPOOL WFW75HEFW Customer stated that the baffle is loose in the drum. Was able to fix through the breather on top. Calibrated and tested all works good at this time.
Danny G.
MICOWAVE WHIRLPOOL WMH31017HS2 Unit is not venting Found faulty motor Replaced motor and reinstall unit Test unit and functions are working properly
Tyler F.
DISHWASHER WHIRLPOOL WDT730PAHZ Customer stated that heated dry cycle is not working. Found heater circuit off. Recalibrated unit to reset heater circuit. Tested all works good at this time.
Randy C.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Removed and resplacdd ice container and door ice. Job complete.
Timothy J.
WASHER MAYTAG MVWB865GW0 Unit showing an 8-1( low/no flow) 0-3(overload). Found cold water restricted. Found water from the house spigot was slow. Instructed customer to have a plumber look at it if they could not figure out why there was so little water at the cold spigot.
Irvin F.
RANGE WHIRLPOOL WFG505M0BS3 "Cx says the oven light is operating, but when the oven get warm the light failed. The connector on the control was lose. Could be separating when heat is present. Replaced control. All functions normal"
Irvin F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Removed power from the fridge. Removed components for replacement. Installed replacement parts. Completed assembly, powered unit. Cycled on. All ops normal. Allow 24 hrs for ice."
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 No ice production. Cx says ice stops. Found the ice maker was off. Turned on and cycled unit. Filled and set at correct spot. Unit is operational. All ops normal.
Frank P.
DRYER - GAS MAYTAG MGDB835DW Customer stated loud noise Performed diagnostics Found F4E3 - Restriction air flowF2E1 - Control boardAnd motor is grinding ; rqstng P&A on 1 W11105178 (motor-drve) and 1 W11133021 (cntrl-elec)
Frank P.
WASHER WHIRLPOOL WTW8040DW "Customer stated loud crunching noiseWhen washing doesn’t happen all the time and computer board fluctuates on and offPerformed diagnostics Found Error code F0E3 - Oversized load / that’s the crunchy noise load to heavyF2E1 - button stuck Will order parts; 1 W11115203 (panel-cntl) and 1 W11182868 (cntrl-elec)"
Kenneth M.
WASHER MAYTAG MVWC565FW2 Customer concerned about water levels in unit. Informed custimer if HE water saving. And informed custimer bulky sheet will maximize water fill. Normal cycle only programmed for 7-10 gallons of water start to finish. Customer approrves.
Dane K.
OVEN WHIRLPOOL WOS51EC7AB02 Set unit to 350. Let unit reach 350. My thermocouple said 430. I’ve been maintained a temperature between 420 and 430 the whole time while display said 350. Unit needs new control and new temperature sensor; ordrng 1 W10741603 (cntrl-elec)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Adjusted defrost time. Inforned custoner to take product temp over air temp more more accurate temp readings.
George Y.
MICROWAVE WHIRLPOOL KMBS104ESS03 Found panel has some inditations on plastic need to reorder ok.; ordrng 1 W11197501 (panl-cntrl)
George Y.
WASHER WHIRLPOOL MVWC425BW0 Found washer exexively loud wen running need to replace gear case and pulley and washplate customer decline estimate at this time complete no dents or dings cause by tech.; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10553968 (washplate)
Andy H.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Needs control n thermistor ; ordrng 1 W10316760 (thermistor) and 1 W11371382 (CONTROL W11371382)
George Y.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Installed adapter found cover not in gaging properly need to order cover ok to order part.; ordrng 1 W10754145 (cover)
Kenneth M.
WASHER WHIRLPOOL WTW5000DW3 Found hot water to cold. And cold to hot. Swapped water to make proper. Got to hot. Cold to cold. Tested unit. Unit is now working properly. Customer approves function.
Francisco S.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Checked unit found compressor and cond fan not coming on. Entered diagnostics test 02 no voltage on j1 connector blue wire for compressor. Bypassed j1 red wire l1 to j1 blue wire compressor came on. Unit needs new control.; ordrng 1 WPW10503278 (refer elect cont brd)
George Y.
DRYER WHIRLPOOL WGD9550WW2 "Found dryer squeaking need to replace idler pulley pulley.; ordrng 1 279640 (pulley,idler) and 1 W10837240 (idler pulley)"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Squeak noise ckming Frontera back roller. Bent tab slightly away from wheel to prevent wheel and metal from rubbing. Tested. Unit is working properly. Customer approvess
Kenneth M.
WASHER WHIRLPOOL WTW5000DW2 Speed basket fault. Faulty actuator. Replaced actuator and tested jnit. Unit is now working properly. Customer approves functions.
Cruz B.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Fixed for fcc- found freezer led light module not working, removed bad one and installed new one (light) freezer light module is now working, ff led lights are working fine as well, cx ok repair."
Juan G.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 No voltage to ice maker. Main control board needs to be replaced.; ordrng 1 W11043763 (cntrl-elec)
Hector Z.
WASHER MAYTAG MVWB865GW0 Customer was concerned of washer leaking and not finishing the cycle. I set the unit in diagnostic and there was a F8E1 code (Long fill). Replaced Housing (W11172234). Ran a manual diagnostic test. Tested ok.
Frank P.
RANGE WHIRLPOOL WFG525S0HV0 Customer stated F1E0 bad boardPerformed diagnostics Found F1 E0Installed PartTestedPassedJob completed
Leon M.
DISHWASHER WHIRLPOOL WDF550SAFW0 Replaced door gasket.Cx states that lights on console is shut off and buttons are not responding Ordering control panel ; ordrng 1 W10884508 (cntrl-elec) and 1 W10884509 (overlay) and 1 WPW10558071 (console)
Jonathan C.
DRYER AMANA NED4600DW1 Found timer motor not spinning checked voltage witch is fine replaced timer tested working to spec
Chase F.
DISHWASHER WHIRLPOOL WDF330PAHS3 Installed new detergent dispenser. Tested and all functions now testing out normal. Job complete.
Chase F.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Gasket came in super warped, had to reform gasket with heat gun, installed new gasket. All functions testing out normal time of repair. Job complete."
Jonathan C.
WASHER WHIRLPOOL WTW4816FW2 Found valve not opening replaced tested working to spec
Chase F.
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Installed new tube, applied 1/4 connector from truck stock. All functions now testing out normal. Job complete. ; used 1 WP2198677 (1/4 CONNECTOR) from stock"
Chase F.
DRYER WHIRLPOOL MGDB765FW0 "Spoke with Rich from WPL tech line. Had me put two screwdrivers in between hinges and door and apply pressure, door is now closing properly how it is supposed to be. All functions now testing out normal. Job complete SR#7728464371"
Erick S.
REFIRGERATOR WHIRLPOOL ED5FHEXTL00 Cycled unit and found unit pulling over 2 A on compressor. Found condenser fan motor shaft wobbling causing fan blade to get stuck causing compressor to overheat. Unit will need new compressor and condenser fan replaced. Customer declined estimate to repair. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDHV03 Installed new parts on unit. Re-tested it and it passed all test with no leaks. Job complete
Timothy J.
RANGE WHIRLPOOL UXL6036YSS0 Unit has a cracked control housing.; ordrng 1 W11387938 (CONTROL HOUSING )
Timothy J.
REFRIGERATOR WHIRLPOOL WRS586FLDM Inspected unit and found the damper is noisy. Instructed customer to not put anything in front of the sensor or it might effect how the fridge cools. A blocked thermistor is slow to react to the temperature inside the fridge causing to over cool.; ordrng 1 W11164593 (diffuser)
Erick S.
OVEN KITCHENAID KODE300ESS04 "tech has documented with tech line as second opinion. Job complete"
Timothy J.
DISHWASHER MAYTAG MDB8989SHZ0 Ran a service test and checked for faults. Unit showing multiple faults. 6-4(float switch open)7-1(heater disabled) 6-1(low or no water) . During the service test the unit filled with water but the wash motor never started. The unit drains and the dispenser opened. ; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)
Timothy J.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found the box the cover came in was damaged. I looked at the part and found the tab is broken off. Putting screws through these tabs to close up air leaks are a part of the service pointer I was directed to perform on this unit. Reordered part.; ordrng 1 W11256332 (cover-evap)
Erick S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ Cycled unit and found unit with kink at waterline causing it not to dispense ice or water. Safely remove kink from hose. Realigned doors and secured them. Doors are now leveled. Water is now dispensing a dispenser.Job complete
Erick S.
DISHWASHER KITCHEN AID KUDE20FBSS0 Cycled unit and found door not closing properly due to un even doors.. Reformed gasket with steamer and secured door hinge. Retested door and it is sealing with no air gaps. Unit passed all tests . Job complete
Erick S.
MICROWAVE WHIRLPOOL WMC30516H Cycled unit and found unit heating as designed. Access panel and found bad connector. Repaired and secured connector. Also found unit making noise due to loose panel reinstalled and secured rear panel. Unit is no longer making noise and cycling and heating as designed. Job complete
Chase F.
WASHER MAYTAG MVWC565FW2 Installed new control. Calibrated and tested. All functions not testing normal time of repair. Job complete.
Irvin F.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "The fresh food section evap cover is ice locked. The unit is moving air but poorly. The frezer ice maker is twisted out of shape. Needs evap cover, and frezer ice maker. ; ordrng 1 W10704475 (air-tower) and 1 W10875099 (cover-evap) and 1 W10888845 (icemaker)"
Chase F.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Installed new icemaker and cycled. All functions now testing out normal time of repair job complete.
Irvin F.
DRYER WHIRLPOOL WED6620HC0 The dryer is not responsive to commands. Dead. The power to the unit is correct. No power to door switch. Motor failure. ; ordrng 1 W10806758 (motor-drve) and 1 W11170759 (CONTROL)