Local Reviews
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David M.
DRYER - ELECTRIC AMANA NED4655EW1 Replaced element dryer is working properly
Danny G.
REFRIGERATOR WHIRLPOOL MSD2655HEB Leaking water from valve after client replaced water supply line Found faulty valve Need to order parts and rs call ; ordrng 1 WP67005154 (valve-inlt)
Darren A.
WASHER WHIRLPOOL WFW85HEFC1 "Replaced water level switch, checks out good."
Darren A.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Found evaporator iced over, replaced defrost bi metal and cleared drain.; used 1 WPW10225581 (BIMETL-DEF) from stock"
Darren A.
DRYER WHIRLPOOL WED8500DC4 "Replaced broken blower wheel,checks out good."
Danny G.
REFRIGERATOR JENN-AIR JS42CXDUDB00 Leaking from ice dispenser Found chute door not closing or sealing properly Need to order parts and rs call Collected payment by card ; ordrng 1 WP2180353 (door-chute) and 1 WP2305242 (connector) and 1 WPW10546285 (motor)
Darren A.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Installed barrier tape.
Darren A.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Replaced main board, unit functions as designed."
Darren A.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Installed freezing update to use maker housing, checks out good."
Darren A.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Ice crusher jammed with ice locking drive motor,removed ice and tested,checks out good."
Dane K.
REFRIGERATOR WHIRLPOOL WRF757SDEE00 "Chris...7725071643Evacuated charge removed and replaced three-way coil valve and recharged and tested unit. Refrigerant still not going to fresh food compartment. Call Chris at tech-support he recommended changing user interface.; rqstng P&A on 1 W10864269 (cntrl-elec), states that autho needed"
Dane K.
REFRIGERATOR GE GFE29HSDESS Unit needs a new control; ordrng 1 WR55X30806 (CONTROL )
Dane K.
REFRIGERATOR GE GSHS6KGZBCSS Could not figure this out. Call Jim on previous visits and change parts Jim suggested. I have no tech line. Give to Jim stone GE expert; saved tckt
Danny G.
RANGE WHIRLPOOL WEE750H0HZ0 Clock is not working properly Replaced main control and clock display Reinstall unit and set unit to proper timeNo floor or cabinet damage Unit is heating and cycling properly
Dane K.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Unit is not making ice. Got an E2icemaker motor fault code. Also noticed ice forming on evaporator. Unit will need evaporator harness and new icemaker; rqstng P&A on 1 W11033168 (harns-wire) and 1 W11294907 (ICEMAKER ), states that autho needed"
Danny G.
FREEZER WHIRLPOOL WRB322DMBM00 Unit is making loud noise and won’t stop making iceFound faulty ice maker and noisy diffuser Replaced ice maker and diffuser controlReinstall unit Power unit up and set proper temp Advised client to allow 24hrs for unit to reach proper temp Unit is working properly
Danny G.
OVEN WHIRLPOOL KFGG500ESS2 Not turning on and smells like gas when using bake Found bad broken igniter Replaced and install new igniter and spark module and sensor Test oven and check temp Unit is heating and cycling properly Reinstall unit and no floor or cabinet damage
Danny G.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit is not washing the dishes Test unit and found no water going into the dishwasher Found water valve clogged up with dirt and rocks Removed valve and cleared all debri and ran a gallon out of hose to get it flushed out Reinstall unit and ran a test cycle and unit completed with no issues and no leaks Unit is working properly
Danny G.
WASHER MAYTAG MHW5500FW1 Unit starts changing cycles and beeping and door locking issues Replaced panel and ui and main control and door lock and harness wire Reinstall unit and ran a self test cycle Unit completed with no issues and no leaks Unit is working properly
Danny G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit is not draining Found faulty drain pump Replaced and install new drain pump Reinstall unit Ran a self text cycle and unit completed cycle with no issues and no leaks Unit is working properly
Danny G.
M/W OTR JENN-AIR JMV9196CS0 Taking too long to heat Test unit and found unit heat level at 50 percent Showed client how set power levelsTest unit at 100 power level and heated a cup of water with in 1 minUnit is heating and cycling properly
Cruz B.
WASHER WHIRLPOOL WTW8000DW5 "Hinge screws are stripped, look at SD-QUICKPICS, DAVE FROM OFFICE HAS ORDERED Screws for hinge, ; schdld next appmnt for 6/14 FRI !"
Cruz B.
DISHWASHER BOSCH SHS5AV55UC/22 "Wrong cntrl elec was sent, Dave from office has ordered the right cntrl elec for unit. Cx removed floors and side molding to get unit out of cabinet, look at sd pics. Damaged is not done by tech. ; schdld next appmnt for 6/14 FRI !"
Cruz B.
RANGE WHIRLPOOL WFG515S0ES1 Cx reschedule for Friday called office and there are going to give job to KM read sticky notes. ; saved tckt
Dane K.
WASHER MAYTAG MVWX655DW Removed and placed drive up and tested unit. Unit functions normal
Dane K.
REFRIGERATOR WHIRLPOOL WRX735SDBM Removed and replaced gasket and tested unit. Unit functions normal now
Dane K.
OVEN AMANA NONE Remove and replace ignitor and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW Upon arrival customer complaint was evaporator fan motor was noisy. Found fan loud and weak. Customer was also complaining about refrigerant popping when moving to the system. Customer also complaining that the door shelves were loose. Removed and replaced fan motor and tested unit. Unit functions normal explain to customer that the shelves in the door Is not a functional issue and will not be covered. Furthermore I believe the customer was overloading the shelves in the door. Customer said that Frigidaire sent her selves and after a while the problem came back. Instructed customer on proper use of care of unit. Unit functions normal now. Please inform customer of COD charges if there is a return visit with no issues
Chris M.
DISHWASHER WHIRLPOOL WDF520PADB3 Customer is having the same issues as before. Could not get the dishwasher to go into diagnostics. Ordering new control board again and door latch.; ordrng 1 W10804115 (cntrl-elec) and 1 WPW10653840 (door latch)
Dane K.
WASHER WHIRLPOOL WTW5000DW0 Cx was a no show
Dane K.
WASHER MAYTAG MHW5630HC0 Removed and replaced control and console and tested unit. Unit functions normal now
Chase F.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Diagnosed a whirlpool dishwasher. All pecs running good. Top rack not sitting in properly, adjuster broken. Ordering new parts. ; ordrng 1 W10712395 (adjuster) and 1 WP3385089 (track)"
Cruz B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cx states that adjusters are broken at top rack, found them to be broken, I then installed new part (adjuster) into unit. Top rack is working as designed, ran diagnostic it tested ok, cx ok repair SEND CX A SURVEY PLEASE THANKS"
Chase F.
RANGE FRIGIDAIRE FFGF3016TBA Found a faulty control not allowing unit to be set to certain temperatures. Will need to board also ordering overlay. Scheduling per cx availability.; ordrng 1 316220729 (OVERLAY) and 1 316455410 (clock/timer)
Cruz B.
DRYER WHIRLPOOL WED85HEFC1 "Installed all new parts (element,thermal fuse, cut off) into unit. I then tested unit in a high heat cycle it heated fine, runs quiet, cx ok repair. SEND CX A SURVEY PLEASE THANKS"
Chase F.
RANGE GE JGBS30DEK2WW "Diagnosed a GE range, found that burners and oven would both come on intermittently. Found a short aT wiring harness leading to spark module. Will also need new ignitor on return visit. Tried to reschedule cx and cx very disappointed said they are taking unit back to store to not come back.; ordrng 1 WB13X24323 (ignition module) and 1 WB18X31210 (HARNESS)"
Chase F.
DRYER GE HTX24GASK0WS Found bad ignitor not wanting to come on. Ordering new ignitor; ordrng 1 WE4X739 (IGNITOR)
Cruz B.
WASHER MAYTAG MVWB865GW0 "Cx states unit does not fill with water, ck for codes and LF error codes, installed new pre I’d parts (cntrl elec, inlet water valve) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin, no codes, no leaks, cx ok repair."
Chase F.
WASHER GE GTW330ASK3WW Upon washing with hot water unit with shut off about two minutes into cycle. Tried to clean out water valves but still not working properly. Water valve and harness will need to be replaced.; ordrng 1 WH13X25296 (water valve gasket a) and 1 WH19X24384 (WATER VALVE HARNESS)
Cruz B.
WASHER WHIRLPOOL WTW5000DW2 "Found unit not operating, ck for voltage at wall outlet and found 120 AC, I then installed new part (cntrl elec) into unit. Calibrated and tested unit unit in diagnostic test mode it completed wash drain spin lock & unlocked no codes, no leaks, cx ok repair."
Chris M.
REFRIGERATOR WHIRLPOOL WRF535SWHW00 Customers issues icemaker was not making ice. I found a heater to be Bad ice maker. Therefore ice would not release . I removed and replaced with new icemaker tested everything checks out good. Job complete
Chris M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Cesar H.
KITCHEN WHIRLPOOL WDT970SAHZ0 Replaced front panel bolts for handle will not come off will need to order the studs and screws for handle mount ; ordrng 2 W10826179 (screw)s and 2 W11157086 (STUD)
Cesar H.
WASHER MAYTAG MVWB835DW1 Main tub seal failed leaking water on to drive case and motor bearings new drive will come with new seal routed for drive and motor ; ordrng 1 W10811956 (drum assembly) and 1 W10915701 (rotor)
Chase F.
DRYER MAYTAG MEDX655DW1 Diagnosed a Maytag dryer. Unit has power but will not start cycle. Found motor just making a humming sound but not engaging. Found that pulley came loose. Re adjusted pulley. Dryer now spinning and running a complete cycle. Job complete.
Cesar H.
DRYER WHIRLPOOL WGD8620HW0 Tested unit found F6 e1 communication error between ui and main control all connections checked good contacted tech line recommended replacing ui first file 7725075504 I’m ordering ui and control ; ordrng 1 W11321062 (CONSOLE ) and 1 W11350216 (CONTROL)
Chase F.
DRYER MAYTAG MGDX655DW2 Installed new parts. All specs now testing good. Unit now working by design. Job complete.
Cesar H.
MICROWAVE WHIRLPOOL WMH32519HZ1 Replaced mag and diode was Estes good
Andy H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Needs ice maker, ; ordrng 1 W10884390 (icemaker)"
Cesar H.
WASHER WHIRLPOOL WTW4850HW1 Found unit working properly customer instruct on function and use
Andy H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Need display board; ordrng 1 WPW10758681 (cntrl-elec)
Cesar H.
DRYER MAYTAG MGDC215EW0 Blower scraping on blower wheel housing when turning checked unit found 2 screws came loose holding housing this caused housing to be out of alignment and blower wheel to rub on it . Found the 1/4 inch screws sitting on the bottom reinstalled them tight and all tested good
Andy H.
FREEZER KITCHENAID KRFF707ESS01 "No cool,; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator)"
Cesar H.
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 Replaced thermostat compressor and condenser fan motor came on how ever evap fan motor also came on but is spinning slow replaced evaporator fan motor all checked good ; used 1 WP2315539 (MOTOR-FAN) from stock
Andrew P.
WASHER MAYTAG MVWC565FW1 Unit was not spinning out clothes. Tested unit and it got to spin cycle and shutoff after a few minutes into spin. Unit had a motor fault code. Tested unit in drain and spin and functioned fine. Ordering control and motor. ; ordrng 1 W11026785 (motor-drve) and 1 W11162438 (CONTROL)
Andrew P.
DISHWASHER KITCHENAID KDTE334GPS0 Needs new panel. Ordering new panel; ordrng 1 W11165143 (PANEL)
Andrew P.
MICROWAVE WHIRLPOOL UMV1160CW3 "Microwave door has multiple cracks, most likely due too heat from cook top. Needs microwave door; rqstng P&A on 1 W10686516 (door/mw)"
Andrew P.
WASHER MAYTAG MVWX655DW1 Checked unit for power. Unit has voltage going to control but will not power up. Needs control. ; ordrng 1 W11116592 (cntrl-elec)
Andy H.
REFRIGERATOR KITCHENAID KFCS22EVMS5 "Ice maker fill tube leaking, repaired fill tube tested unit working properly"
Aaron B.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Bad ratting dampener motor assembly rattles as it opens and closes gears stripped needs a new one , ordered part ; rqstng P&A on 1 WPW10594329 (control)"
Aaron B.
REFRIGERATOR KITCHENAID KSC24C8EYY02
Andy H.
WASHER MAYTAG MVWB835DW3 "Upon arrival rotor and looked at stator and rotor everything look good and ran unit in a test tested unit working properly, advise customer not to over fill unit"
Andy H.
WASHER AMANA NTW4516FW3 "Noise and not washing, replaced gearcase tested unit working properly"
Andrew P.
DISHWASHER KITCHENAID KUDS01FLSS3 Removed and replaced door balance kit. Tested door and it opens and closes fine
Alejandro C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Found the unit compressor not running not cooling evaporator and condenser fan motor work normal. Replace compressor dryer and charge refrigerant unit work normal
Aaron B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "The freezer door was rubbing on the base of the compartment causing the door to be hard to close , check the evaporator was clear with some ice buildup around the fan"
Aaron B.
DRYER MAYTAG MGDC465HW0 Checked unit out the dryer has a pinched and choked up vent to at the house if that’s customer had to vent and cleaned and cleared and have a vent put in that is steel and will not crunch down unit is working as designed now after checking it out and will dry correctly once venting is taken care of
Aaron B.
DISHWASHER KITCHENAID KDTM354DSS4 Checked unit unit control lock was on unlock the control lock unit works as designed collecting $115 service charge trip paid in full cash
Tyler F.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Customer stated frost build up in freezer. Found door seal is sagging off the door. Removed and replaced door and badge tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Customer stated that she still has things freezing on the 2nd shelf. Advised customer that large items on top redirect airflow and can cause freezing. Set defrost to every 8 hours. All works good at this time.
Tyler F.
DISHWASHER KITCHEN AID KDFE104DSS Customer stated that the unit shut off mid cycle and would not come back on. Found loose connection at the wall outlet. Fixed and calibrated all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KSSC48QTS00 Customer stated that whirlpool has been out multiple times for sealed system work. They replaced evaporator compressor heater pan and tubing. Unit is still not cooling. Customer paid labor for sealed system and needs to be referred back to whirlpool factory service.
Tyler F.
DRYER MAYTAG MGDB765FW0 Customer stated that the dryer door will not stay latched. Removed and replaced catch and strike tested all works good at this time.; used 1 279570 (CATCH DOOR DRYER) from stock
Tyler F.
WASHER MAYTAG MVWB835DW4 Customer stated that the unit will not spin shows off balance. Found basket loose and has worn out basket sleeve and gear case. Removed and replaced gear case and basket and scanner nut tested all works good at this time.
Timothy J.
REFRIGERATOR FRIGIDAIRE LFFH17F3QW "Customer states the unit seems to be operating correctly,just the power light has never come on. Per the use and care guide this light should be on if power is supplied to the unit. Found the light was not connected. Accessed light through the unit compartment and reset connections. There is no access from the front of the unit . Unit operating as designed."
Timothy J.
COOKTOP MAYTAG MEC7430WW01
Timothy J.
REFRIGERATOR FRIGIDAIRE LFHB2751TF Customer states the FC stopped cooling .
Randy C.
WASHER WHIRLPOOL WFC7500VW2 Removed and replaced pump now working as designed.
Randy C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Fixed leak recharged. With 5.0 oz. advised cx to keep eye n unit. Fo7nd compressor pretty warm. client told me she’s getting unit replaced. Job complete
Patrick C.
WASHER MAYTAG MHW5630HC0 Removed and replaced drawer and hose. Tested unit. All ops checked good
Patrick C.
DRYER MAYTAG MGDB835DW4 No longer making end tone. Checked errors found stuck key error. All keys seem to respond except audio level. Needs new panel. Removed and replaced. Tested unit. All ops checked good
Patrick C.
FREEZER WHIRLPOOL GB2FHDXWS07 "Found the unit having issues with no cool. Compressor loud when I arrived and hot to touch. High amp draw. Needs compressor,evap, and dye . Doesn’t want to fix."
Patrick C.
WASHER MAYTAG MVWX655DW0 Removed and replaced control and suspension. Tested unit. All ops checked good
Patrick C.
DRYER MAYTAG MED5630HC0 Found the unit making a vibrating noise. Found motor clamp loose. Tightened and secured tested unit. No longer vibrating
Tyler F.
WASHER MAYTAG MVWC565FW0 Customer stated that the unit still is not washing. Under load the unit struggles to agitate. Removed and replaced main control. Unit now spins ok but still struggles to agitate. Motor and capacitor have been changed no broken wires. Ordering gear case and shifter in stock.; rqstng P&A on 1 W10913953 (actuator) and 1 W11035751 (gearcase)
Michael M.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Removed and replaced evap fan motor WP2315539Plugged u it in and fan now blows cold air. Advised cx to wait 24 hours for operating temps. Job complete
Tyler F.
RANGE WHIRLPOOL WFG550S0HZ0 Customer stated that the outer stainless is separating from the glass. Ordering front panel not in stock.; ordrng 1 W11178521 (nameplate) and 1 W11249559 (glass-door)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Water pressure is low at dispenser. I tested water pressure and found dispenser producing 3oz in 8 seconds. I removed water filter and dispenser producing 8oz in 8 seconds. Filter is clogged. Filter housing tests good. Instruct customer on failed water filter.
Tyler F.
REFRIGERATOR MAYTAG WRF535SMBM00 Customer stated that the right door gasket is torn. Ordering gasket in stock.; ordrng 1 W10830162 (gasket-fip)
Tom R.
DRYER MAYTAG MEDB835DW3 "Found unit making very loud screech during rotation, checked motor, motor good, blower wheel good. Inspected Pulley Wheel, excessive wear, inspected support wheels, excessive wear, replace with Dryer Repair Kit."
Kevin M.
REFIRGERATOR WHIRLPOOL WRF993FIFM00 Bottom ice maker not making ice. I cycled ice maker and found water line from valve to ice maker frozen. I put unit into diagnostic and ran ice maker fill heater. Defrosted line and tested ice maker. All tests good.
Tom R.
MW OVEN COMBO WHIRLPOOL WMH31017FW0 "Found door switches behaving abnormally, order Service Kit per Service Pointer W11245251.Switches Kit - (W11244494)No signal at customer location, reschedule on part and time availability with other ticket.; ordrng 1 W11244494 (SWITCH KIT)"
Kevin M.
WASHER MAYTAG MVWC565FW0 Unit taking a long time to finish cycle. I tested unit and found water levels to be off. I had to put unit into diagnostic cycle and recalibrate water levels. Re tested unit. All tests normal now.
Tom R.
MICROWAVE KITCHENAID KOCE500ESS06 "Found Microwave acting abnormal, switches recently replaced, Turn Table not activating, MW stopping mid cycle, order MW Control Board.Control Board - (W10915648)Part out of stock, reschedule customer on part and time availability.; ordrng 1 W10915648 (cntrl-elec)"
Kevin M.
WASHER WHIRLPOOL WTW8800YC1 Unit leaking out front right corner. I put unit into diagnostic and found unit overfilling fabric softener dispenser. I dismantled dispenser housing and found syphon not attached properly causing dispenser to overflow. I corrected syphon. Tested unit. All tests good.
Kevin M.
MICROWAVE WHIRLPOOL WOC54EC0AS04 Customer getting communication error between appliance manager and user interface. Opened microwave door and saw no light. Removed console and removed 20a fuse. 20a fuse open. Removed and replaced fuse. Tested unit. All tests good.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01
Kenneth M.
REFIRGERATOR WHIRLPOOL GARF30FDGB00 Leak found at highs side on compressor. Patched leak and vaccummed system down and held for 10 minutes. Recharged with 4.75 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves functions at this time.
Randy C.
REFRIGERATOR KITCHENAID KFIV29PCMS00 Removed top cover. Found unit leaking from Water filter for housing connection to reservoir removed and replaced housing still leaking. Need to order filter reservior. housing waterline.the hose is bad; ordrng 1 W11168758 (RESERVOIR )
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found unit had made one batch of ice. Found fill line frozen over. Defrosted fill line. Tested unit. Unit is now working properly. Customer approves function st this time. Will call back if problem continues.
Randy C.
FREEZER KITCHENAID KBSD608ESS01 Found unit has frost on the freezer top section. Found whole door not sealing properly needs new door. ; ordrng 1 W10800793 (dor-fip us)
Randy C.
M/W OTR KITCHENAID KMHS120ESS7 Removed and replaced parts. Unit still not powering on unit getting 120 V do you use is not blown.; ordrng 1 W10138793 (fuse) and 1 W10533497 (covr-inlet) and 1 W11182110 (BOARD) and 1 W11197766 (SWITCHES KIT )
Jose H.
WASHER MAYTAG MVWC565FW1 Had vent clog machine still complete call
Randy C.
OVEN KITCHENAID KODE500ESS00 Removed and replaced parts. Now unit won’t power ui on. Voltage is correct per whirlpool tech,one 14 volts dc to ui. Still just clicking. Replace ui; ordrng 1 W10588749 (panl-cntrl)"
Jose H.
WASHER/DRYER WHIRLPOOL FFLG3911QW1 Installed new board complete call
Patrick C.
REFRIGERATOR BO KITCHEN AID KRFF507EWH01 "Found the unit having issues with the ice maker. The ice maker is producing ice slowly. Checked necessary tests for ice maker and all passed. Ran into problem before. Will need switch and ice maker switched together ; rqstng P&A on 1 12002646 (light switch)"
Patrick C.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Found the unit not going into defrost. Needs defrost sensor. Heater should be fine . Will also need control too ; ordrng 1 W11362145 (CONTROL ) and 1 WPW10384183 (thermistor)
Jonathan C.
OVEN WHIRLPOOL WOSA2EC0HZ00 Installed main board and touch panel tested working to spec
Jim S.
REFRIGERATOR WHIRLPOOL MRT311FFFE00 "Replaced start relay, water valve, and ice maker. Water was off upon arrival and departure. Unit tested ok; used 1 4317943 (ICEMAKER) from stock"
Patrick C.
RESIDENTIAL REFR WHIRLPOOL WRS571CIDM01 Found the unit no ice. Checked the bottom hinge wires. Neutral is pinched. Needs new cover and door; rqstng P&A on 1 LW10691266 (dor-fip) and 1 W10323148 (cover-wire)
Jim S.
REFRIGERATOR WHIRLPOOL GC5SHGXLQ00 Broken wire harness at the bottom of the door. Harness no longer available. Repaired wires and modified the kick plate so that the wires will not get cut on it
Jim S.
WASHER MAYTAG MVWC465HW2 Replaced cold water valve. Unit tested ok
Michael M.
WASHER MAYTAG MVWC565FW0 Cx states unit makes a noise and will not fill with water.Unit was not plugged in on arrival.Plugged unit into outlet and drain pump kicked on.Faulty control board W11116594Return 6/12/19 8-12 requested; ordrng 1 W11116594 (cntrl-elec)
Jim S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF4 slow ice production.Replaced ice maker. All other test checked ok.
Kevin M.
DRYER MAYTAG MGDC465HW0 "Not heating. Ignitor is glowing but gas coming on is intermittent. It looks like when timer knob is moved flame fires for a second. Having in issue seeing that ignitor is on. Unit needs timer, flame sensor and coils. Ordering parts. ; ordrng 1 WP338906 (sensor) and 1 WPW10185992 (timer) and 1 WPW10328463 (coil-valve)"
Michael M.
RANGE WHIRLPOOL WFG550S0HV1
Jim S.
MICROWAVE GE JVM1752DP1WW Replaced lower switch. Unit tested ok.
Jim S.
FREEZER MAYTAG MZF34X16DW00 Replaced control board. Defrosted evaporator. Unit tested ok
Kevin M.
WASHER MAYTAG MHW4200BW1 "OEM failure. I found door glass not making a good seal caused by defective door hinge. Unit needs new hinge and door boot. Ordering parts. ; ordrng 1 W11106747 (bellow) and 1 WPW10208415 (door hinge)"
Jim S.
REFRIGERATOR U-LINE U-2075WCS-01 Replaced sensor. Defrosted unit. All test ok
Jim S.
REFRIGERATOR THERMADOR T36IB900SP/05 Installed part sent by Bosch to repair automatic door opening.
Kevin M.
WASHER MAYTAG MVWX655DW1 Basket hub is stripped out causing unit not to spin. I tried removing washplate and found it seized to gearcase shaft. Will need to break it off on return. Ordering parts. Allow 1 hour on return. ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Jim S.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Created a sleeve over the fill tube to prevent water from splashing out of the fill cup to the lower ice maker
Kevin M.
WINE COOLER WHIRLPOOL WUW35X24DS01 Unit is DOA. I verified correct voltage at wall and voltage to main control. I have no voltage at user interface. Losing voltage through main control and transformer. Ordering parts. ; ordrng 1 W10782189 (invrtr-box) and 1 WPW10784189 (cntrl-elec)
Jesus C.
REFRIGERATOR KITCHENAID KFCO22EVBL2 "Customer states that unit is not cooling. Checked unit and found high temps on both compartments. Pulled unit out and removed compartment cover. Checked for leaks and placed gages. Found the pressures to low on high and low ports. Removed freezer door, racks and evap cover"
Jesus C.
WASHER MAYTAG MVWB765FW3 Customer states that unit is giving error code. Checked unit and found long fill error code. Ran diagnostics and actuated cold water valve 001. Unit is not dispensing cold water. Unplugged unit and removed UI panel. Turned hoses off and removed them removed valve and installed new. Assembled unit and tested. Unit is working as design. F3-E2F8-E1F2-E1F0-E4
Jesus C.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00 Customer states that unit icemaker door not closing. Checked unit and found the front cover bent and not allowing proper closure. Removed bin and cover. Installed new cover and assembled unit. Unit is now working as design.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Unit not making ice. I found that the ice maker fill line was frozen and punctured a hole in it. Fill line frozen due to seeping water valve. Ice maker is also stopping mid cycle during test. Unit needs water valve, fill line and ice maker. Ordering parts. ; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve)"
Jesus C.
WASHER MAYTAG MHW8200FW0 Customer states that unit is not allowing to pause unit to put garments inside. Checked unit and ran diagnostics no error codes found. Ran a full auto and passed. Unit is working as design.
Jesus C.
RANGE WHIRLPOOL WFG320M0BW2 Customer states that unit is no sparking. Checked unit and found the ignitor not working. Pulled unit out and removed back cover. Checked voltage to ignitor and getting 118 vac. Removed ignitor and retest unit. Unit is now working as design.
Kenneth M.
REFRIGERATOR MAYTAG MRT118FFFM01 Found unit not cooling properly. Ice bike up on evap. Ordering new evap motor fan blade; ordrng 1 WP2163777 (blade-fan)
James G.
DRYER MAYTAG MGDB835DW0 "Vent restricted, dryer operation normal"
James G.
ELECTRIC RANGE GE JMS07001AD Multiple parts required for repair are NLA which include T-stat
Kenneth M.
WASHER MAYTAG MVWC416FW1 No sh w. Pre ID parts? For FCC; ordrng 1 W10721967 (drive pulley) and 1 W10846191 (washplate) and 1 W11035747 (gearcase) and 1 W11239857 (belt)
James G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced ice maker and door switch Tested ok
Jose H.
MICROWAVE KITCHENAID KEHC379JSS4 Needs main board microwave sometimes lock the user interface ; ordrng 1 4452953 (BOARD)
James G.
REFRIGERATOR FRIGIDAIRE FPUH19D7LF1 Cleared frozen fill tube Tested ok
James G.
REFRIGERATOR KITCHENAID KRSF505ESS01 Evaporator motor not running Replaced evaporator motor Tested ok
James G.
WASHER WHIRLPOOL WFW9151YW00 Rear bearing failure
Jose H.
OVEN WHIRLPOOL WEG730H0DS0 Part was defective plus it was not the right one re order fan blower ; ordrng 1 W11107275 (fan-blwr)
Jonathan C.
DRIYER MAYTAG MEDB850YW0 Found idler pulley making noise needs pulley; ordrng 1 WPW10547292 (pulley-idr)
Jonathan C.
RANGE WHIRLPOOL WGG745S0FS02 Found solid bad ; ordrng 1 W10911971 (valve-soln)
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT1814TW0 "Cx says the unit will shut down and not cool. Had to unplug then reposed for unit to run. Said they can hear a chipping noise from the frezer. The door has to be forced shut. Attempt to put the control into test mode x3 failed to enter, even after power removal. The evap motor is clicking when running. Removed panel found no ice buildup, normal pattern. The motor turned by hand clicked. Replaced the fan assembly. Installed control. Powered unit, cycled on. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cx says the unit is freezing items in the fridge side. No ice build up in the venting. The unit is is under 20 full Ran test found FC thermistor failed. Said replace FF THERM. 7725058306Removed power from the unit replaced FF THERMISTOR. allow 24 to balance cooling.
Jonathan C.
DRYER WHIRLPOOL WED5000DW2 After further testing found switch on motor bad customer said they had a power surge; ordrng 1 279827 (motordryer)
Irvin F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "The unit is blowing warm air. Removed power, installed dryer. Vacc and charge the system. Unit is blowing cold air. Allow 24 hrs for temps to balance. ; used 1 W10143759 (DRIER (SERVICE)) from stock"
Irvin F.
WASHER MAYTAG MVWB855DW1 "Cx says the washer is not operating properly, clothes come out wet at EOSCHECKED ERROR CODES FOUND 4CODES:F0/E3- overload, F9/E2-drain error F7/E0-power loss F8/E6-water hazard. cleared codes ran test 51 checking operation. The unit is completing all functions. Only issue is the drain hose worked its way into the drain causing poor drain, and issue. Secured hose to faucet, will not drop into the hole."
Irvin F.
LAUNDRY MAYTAG MVWB855DC3 F3/E2 F8/1The unit will not fill the lines are clear. The water valve cold not opening. Replaced the valve assembly. Ran calibration passed. All ops normal.
Francisco S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Checked unit and found fc door and both handles. Will order parts for repair.
Jim S.
ICE MAKER U-LINE BI1215S-00A Open water valve solenoid.; ordrng 1 80-54356-00 (WATER VALVE)
Francisco S.
RANGE MAYTAG MGR6600FZ0 Checked unit found 2 burners not igniting properly. Delayed ignition. Removed and replaced burner heads tested ops unit now working as intended.
Jim S.
HOOD THERMADOR VCIN48GWS/1 Blower wheel is noisy. It is an external motor.; ordrng 1 11007194 (MOTOR)
Francisco S.
REFRIGERATOR WHIRLPOOL WRS325FDAM "Checked unit cx explained light problem. Found issue on wiring harness going to light module. Repaired wiring and tested ops, unit now working as intended. Advised cx to clean condenser at least once a year it is coated with lint. Unit checks ok."
Enrique R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Inspected whirlpool refrigerator . Customer concerns , freezing items in RC . Installed new thermistor . All functions checked normal at time of service . ; used 1 12002355 (THERMISTOR )"
Enrique R.
DRYER MAYTAG MEDX655DW1 "Inspected Maytag dryer . Customer concerns , long dry time . I found the dryer is heating up as designed . House exhaust is clogged . Customer needed instructions ."
David M.
LAUNDRY WHIRLPOOL WED7000DW2 Replaced therms fuse kit. Dryer is working properly; used 1 279769 (THERMAL CUTOFF) from stock
Jesus C.
WASHER MAYTAG MHW6630HC0 Customer states that unit is giving error code. Ran diagnostics and found error code. Removed top panel and unplugged unit. Checked wiring harness from control to valve for continuity and it’s good. Plugged connector back in on control and plugged unit back in. Checked for voltage on valve connector pins 1- and getting 12 vac. Checked pins 1-5 getting 118 vac. Ordering part F8-E1. Valve failure. ; ordrng 1 W11316256 (valve)
David M.
WASHER WHIRLPOOL WTW5000DW2 Calibrated the unit went through diagnostics in all settings washer worked properly
Dane K.
DRYER MAYTAG MGDX655DW2 Upon arrival the unit would not start. Found thermal fuse in motor circuit open. Removed and replaced from the fuse and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 Removed and replaced defrost control board. Unit functions normal now.
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW Upon arrival the unit was not cooling. Found the evaporator fan motor was getting voltage of it was not turning. Removed and replaced fan motor and tested unit. Unit functions normal now
Dane K.
DRIYER FRIGIDAIRE GLGR341AS4 Removed and replaced broken wide and tested unit. Unit functions normal now
Dane K.
REFIRGERATOR JENN-AIR JS48NXFXDW05 "Uninstalled built-in refrigerator,Removed and replaced compressor and heater with a drip pan. Re-charged unit and tested. Unit functions normal. Please get triple sealed system labor for uninstalling and reinstalling built-in and changing 2 sealed system components"
James G.
WASHER GENERAL ELECTRIC GFWR4805F0MC "Rear bearing bad, board will not power up, vent fan UI possibly bad and dispenser drawer broken; ordrng 1 WH01X21994 (seal oring), rqstng P&A on 1 WH12X10591 (fan (onr)) and 1 WH12X25837 (pcb ui assembly and s/w) and 1 WH12X26034 (pcb imc assembly and s/w) and 1 WH16X10189 (housing fan onr) and 1 WH41X10337 (hose fill subwasher) and 1 WH45X10136 (tub assembly rear) and 1 WH45X10137 (basket and trunnion) and 1 WH45X20004 (tub front) and 1 WH47X10042 (door dispenser assembly)"
Dane K.
WASHER AMANA NTW4516FW2 "Upon arrival unit would not spin. Found unit siphoning because drain line was too low, also found hot and cold water lines reversed. Found the door latch not locking. Remove and replace latch and tested unit. Unit functions normal now"
James G.
RANGE HOOD FRIGIDAIRE FHWC3060LSA Motor not running THIS IS AN ISLAND HOOD WHICH REQUIRES TWO PEOPLE TO PULL DOWN ; ordrng 1 5304482236 (switch) and 1 5304482249 (capacitor) and 1 5304482255 (blower assembly)
Cruz B.
WASHER MAYTAG MVWX655DW0 "Cx states unit does not spin water out of clothes and water is leaking from underneath of unit, found wash plate to be stripped at shaft, tilted unit back and found rust on gear case, actuator, cam, I then installed all new parts (wash plate, cam, hub nut, cap, latch, gear case) into unit. Calibrated and tested unit in diagnostic test mode it completed wash drain spin locked and unlocked, no codes, no leaks, cx ok repair."
Cruz B.
DISHWASHER WHIRLPOOL WDF520PADB7 "Found heater to be broken in half, I then installed new pre I’d parts (heater, thermostat) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain dried, no codes, no leaks."
James G.
REFRIGERATOR GENERAL ELECTRIC CYE22TSHDSS
Chase F.
FREEZER FRIGIDAIRE FFHS2611LBRA Installed new parts. All specs now testing good. Job complete.
Chase F.
WASHER WHIRLPOOL WFW8410SW01 "Diagnosed a whirlpool front load washer, received F-24 error code. And unit would not start a cycle or go into diagnostics test cycles. Water temperature sensor error. Ran through ohm readings with tech line. Shorted sensor. Will need new wiring harness, informed that part is discontinued.
Chase F.
FREEZER FRIGIDAIRE FGHS2631PF5A "Installed new water valve. All specs now testing good. Informed Cx they need to get a new water filter for ice production to work at a normal rate, job complete."
Irvin F.
REFRIGERATOR KITCHENAID KFIS29BBMS03 the line into the IM frozen. Removed block IM filled. The filltube heater shows no resistance. The interface is nonresponsive on all leds. ; ordrng 1 W10878992 (cntrl-elec) and 1 WPW10346924 (pad) and 1 WPW10554299 (heater)"
Chase F.
DRYER WHIRLPOOL NGD4655EW2 Diagnosed a whirlpool dryer. Found major lint blockage in air duct. Removed all lint. Tested unit. Unit now drying with no problems and working by design. All specs testing good. Job complete.
Francisco S.
M/W OTR JENN-AIR JMV8186AAS Found parts needed NLA. She will call in when parts arrive
Cesar H.
DISHWASHER WHIRLPOOL WDF130PAHW0 Loose electrical connection on drain pump this caused pump not to run. Fully seated connector on to pump and pump ran no other problems found
Cesar H.
WASHER WHIRLPOOL MAVT236AWW Replaced snubber and springs unit tested good
Cesar H.
WASHER WHIRLPOOL WTW4955HW1 Replaced tub all tested good
Francisco S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found error codes 4-3/2-1/7-1. Checked connections at control and wash motor wire harness is fine. Ordering parts to complete repair.; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)
Cesar H.
REFRIGERATOR MAYTAG MFI2569VEQ1 Replaced right French door all checked good
Enrique R.
DRYER WHIRLPOOL WGD8000BW0 "Inspected whirlpool dryer . Customer concerns . Burning smell , dryer not powering on . Incoming voltage to central electric 120 v . Shorted .; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set) and 1 WPW10532427 (cntrl-elec)"
David M.
COOKTOP WHIRLPOOL WCG51US0DS00 Cleaned orfice all where dirteye. I did exchanged grades. Need one new knob part number is provided; ordrng 1 W10826855 (knob)
Andrew P.
WASHER WHIRLPOOL WFW7590FW0 Removed and replaced user interface. Tested unit and all cycles work and unit functions properly
Alejandro C.
REFRIGERATOR KITCHENAID KRFF507HWH00 Found the unit not cooling normal evaporator and condenser fan motor work normal. replace Compressor and dryer charge refrigerant unit work normal
Alejandro C.
REFRIGERATOR KITCHENAID KRSC503ESS01 Found the unit not cooling normal evaporator and condenser fan motor work normal. Replace compressor and dryer charge refrigerant unit work normal
Dane K.
REFRIGERATOR FRIGIDAIRE FFHB2750TS
Aaron B.
RESIDENTIAL REFR WHIRLPOOL WRF555SDFZ02 Checked unit ice maker bail arm was loose and off of the Icemaker section of work Connects reinstall tested operations unit made ice unit is working as designed after repair
Aaron B.
DISHWASHER KITCHENAID KDTE204GPS0 "Stalled out drain pump just hums , drained unit out replaced motor , tested ops air gap was plugged too cleared tested ok unit drains normal now"
Aaron B.
REFIRGERATOR WHIRLPOOL WRSA88FIHZ00 Found that when it was on higher speeds or of the compressor vibration the bottles in the fresh side section door would vibrate and we cause a lot of vibration noise checked adapter assembly unit is working correctly
Aaron B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Checked operations customer is using the unit correctly but not on a daily purpose and wait till the dishes fill up the unit which can cause some of the issue plus this unit does not have a vent which will contribute to it also advise customer to run the hot water get as hot as possible before the turn on the dishwasher and run affresh tablets in the dishwasher monthly to help clean and sanitize the unit unit is working as designed now operating normal
Dane K.
DRIYER GE GTD42GASJW "Upon arrival unit was not heating properly. Found gas coils out of range. Unit needs new gas valve
Dane K.
WASHER WHIRLPOOL WTW8500DCO Unit needs new main control as well as panel.; ordrng 1 W10812418 (cntrl-elec)
Chase F.
COOKTOP KITCHENAID KCGS550ESS01 Installed knob. Cx wants replaced. Ordering part; ordrng 1 W10853046 (bezel-knob)
Chase F.
FREEZER WHIRLPOOL WRX735SDBM00
Chase F.
DISHWASHER FRIGIDAIRE LFID2426TF2A "Diagnosed a Frigidaire dishwasher. Unit was stuck in sensing mode. Shut off power to unit for 60 seconds to reboot system. Replaced control board, still having the same problem, washing/clean/sanitized lights all constantly blinking and will not start a cycle. verified that there is a loss of power. Referred to Check wire nuts. And to Check door lock. checked wire nuts at junction box and connections are all secure. Ordering new latch.; ordrng 1 5304516818 (LATCH)"
Cesar H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Dent in inner liner of door causing door not to fully close switch this is causing water and ice not to dispense routed for door ; ordrng 1 W11104477 (dor-fip)
Cesar H.
WASHER AMANA NTW4750BQ1 Found failed drain pump WPW10661045; ordrng 1 WPW10661045 (drain pump)
Andrew P.
RANGE - ELECTRIC WHIRLPOOL WFW7590FW0 Ordering clock control; ordrng 1 W11295998 (CLOCK CONTROL)
Aaron B.
DRYER WHIRLPOOL MGD6630HW0 F3 E 3. Checked operations F33 means open inlet thermistor called tech line thermistor was out of range but the main board also was not sent in the correct tech line said to replace The thermistor and main board at the same time ordered parts ; ordrng 1 W10623852 (thermistor) and 1 W11350218 (MAIN BOARD )
Aaron B.
REFRIGERATOR KITCHENAID KSC24C8EYY03