Cesar H.

whirlpool washer WTW7000DW3 Complaint of noise, tested unit all checked good other than a little cabinet squeak fixed by adjusting legs. customer instruct on sound and operating.

Albert P.

WHIRLPOOL REFRIGERATOR WRF535SWHV00 Checked unit found light frost build up on FC right side, after further inspecting unit found gap allowing warm air into FC creating condensation and then turning into frost. Disassembled freezer drawer and aligned tracks and basket unit now working as intended.

Francisco S.

KITCHENAID REFRIGERATOR KSC24C8EYY03 Found unit is not cooling properly leaking from evap. Will have to do sealed system repair. Parts covered under 10 year warranty. ordrng 1 W10309988 (compressor) and 1 W10876191 (cam-door) and 1 WPW10239732 (evaporator) and 1 WPW10249943 (hinge-door) and 1 WPW10257206 (cam-door) and 1 WPW10643261 (evaporator), Removed and replaced parts listed, vacuumed system unit held vacuum, recharge unit to 5.3 oz r134a as required on data plate. Also repaired door issue. used 1 AF1200 (TUBE EXTENSION) from stock, pckd up 1 R134 A (5.3 OZ)

Albert P.

KITCHENAID VENTHOOD KICU265BWH0 Checked unit light would stay on at all times. Found relay on control board stuck/welded together. Provided estimate customer did not want to go forward with repair because unit is 17 yrs old, she would rather replace unit. If customer decides to repair it, I’d need part #WPW10368686

Francisco S.

JENNAIR DISHWASHER JDB9800CWS2 Removed and replaced parts listed, tested ops unit working as intended.;

Hector Z.

WHIRLPOOL WASHER WTW7000DW3 Customer complaints of washer not working at all. Checked unit and found a F7E9 code (Locked rotor) and a F7E5 code (Shifter failure). Washer is sitting in a plastic tray, motor is rubbing against the grubs of the tray. Suggested to the customer to remove the tray. Tested ok.

Hector Z.

WHIRLPOOL DISHWASHER WDF330PAHS0 Customer complaints of door not stay close when door is open, and the hinge pads fell on the ground. Replaced both pads and adjusted the tension on the spring door. Tested ok.

Michael M.

ROPER WASHER RTW4340SQ1 Clean and service.Tech cleaned and sanitized exterior cabinet and control area.Tech ran unit through sanitize cycle with afresh tablets.Tech cleared inlet water screens of sand build up and has proper flow.Tech noticed corrosion on areas of unit prior to move in date. Does not effect operations. No operational or performance issues noted at this time. Working environment was thoroughly cleaned.

Michael M.

HOTPOINT DISHWASHER HDA2100H50BB Clean and service.Unit has no operational or performance issues at this time and functions as intended. Tech cleaned exterior of DW door and control area. Timer ops with no issues. Unit cycles as intended. Tech ran unit through sanitized cycle with afresh tablets.

Michael M.

WHIRLPOOL REFRIGERATOR W8TXNGFWB01 Clean and service.Unit was cleaned and sanitized inside cabinet and exterior cabinet.Compressor is operating with no issues, evap fan and coils were cleaned.Freezer evap has good frost pattern. Drain lines are clear and defrost heater is working effectively. Unit damper is functioning. Unit is operating as intended.; Job Cmpltd

Michael M.

HOTPOINT MICROWAVE Clean and service unit.Unit ops as intended. No issues with door alignment or primary/secondary switches. Mag ops as intended/ blower and vent are secure. All lights and display with no issues. Interior cabinet and exterior unit sanitized and cleaned. ;

Michael M.

WHIRLPOOL RANGE WFE540H0EB8 Clean and service Unit is operating with no performance issues. Tech cleaned and sanitized interior cabinet and exterior of unit and cook top/controls.Working environment was cleaned with no issues to report. Unit ops as intended. Job complete ; Job Cmpltd,

Danny G.

whirlpool dishwasher WDF331PAHS0 Unit has no power. Client has a power supply issue. Used an extension cord to test washer, Ran a self test cycle. Unit completed with no issues Advised client he has an open neutral on his outlet. Unit is working properly.

Danny G.

MAYTAG WASHER MVWB765FW0 Unit is making loud noise when washing and spinning, Found a piece of wood hitting the washer. Client gave me the ok to remove the piece of wood. Reinstalled washer Ran a test cycle unit completed with no No water leaks

Albert P.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 SR77224718834. Called tech line and they advise me to change defrost program and to clear drain tube and and freezer drain tube Used steam gun to defrost and cleared drain tube Reinstall freezer door Unit is working properly ; Job Cmpltd

Albert P.

KITCHENAID DISHWASHER KUDI02FRSS1 No power Found thermal fuse blownNeed to order parts and rs call Provided cod estimate to client Service call 115.00Labor 100.Part 27.81Tax 2.09Total 244.90Client is going to think about and will give us a call if he want unit repaired Collected payment by check If client calls back please order thermal fuse W10258275;

Danny G.

WHIRLPOOL WASHER WTW5000DW1 Unit is leaking water. Found unit leaking water when it drains water. Water is leaking from drain backing up, Advised client to get in contact with a plumber, Washer is working properly.

Danny G.

MAYTAG WAHSER MHW8200FC0 Unit is shaking during spin cycle Found unit with shipping bolts. Removed shipping bolts and reinstalled washer Ran a self test cycle and unit completed with no issues Unit is working properly

Albert P.

maytag washer MHW5500FC0 Found drain holes in bellows plugged. Cleared drain holes and informed Customer to keep on cleaning bellows and machine. Tested unit ok.

Andrew P.

WHIRLPOOL OVEN JJW3830WS02 Upon arrival customer states oven is not heating. Ran diagnostics. Go error code F1E1 communication issue. Checked for proper voltage at p6-4 to p6-5. Found voltage out of range. Ordering a new appliance manager and UI. W10673678 (panl-cntrl) and 1 WPW10292566 (cntrl-elec) Removed and replaced user interface. Tested both ovens to 350 and both heated fine.

Andrew P.

whirlpool range WFG320M0BS3 Found rr valve stuck and not turning on. Removed and replaced right rear valve W11105201 (VALVE RIGHT REAR) . Tested ok.

Andrew P.

Customer complains loud thumping noise coming from inside fridge and fridge is to cold. Custmomer points where noise comes from. Customer points straight at damper housing. Damper is stuck open. Ordering new damper. ordrng 1 WPW10594329 (CONTROL) , Removed and replaced baffle assembly. Tested unit ok.

Patrick C.

WHIRLPOOL DRYER GGW9250PW0 Found the unit not heating. Ignitor works and heat comes on but short cycles and doesn’t relight. Needs new coils. Removed and replaced part. Tested unit all ops checked good ; used 1 279834 (2 COIL GAS VALVE SET)

Patrick C.

KITCHENAID REFRIGERATOR KRMF706EBS01 Customer had previous servicer already out to diagnose unit and it needs a door and some covers. Door was completely deformed. I removed and replaced cause customer had the part. And checked the covers. Their damaged for the door not being sealed properly. Ice broke them and now they don’t allow new door to shut properly. Needs new covers and name plate ; ordrng 1 W10909682 (nameplate) and 2 W1112622 Removed and replaced but a part broke while removing. Needs a new left hand hinge ; ordrng 1 W10585151 (stop-pan), Removed and replaced parts tested unit all ops checked good ; ordrng 1 W10625069 (bracket)

Albert P.

KITCHENAID REFRIGERATOR KDFE104DSS5 Found the unit having issues with the heat dry cycle. Customer states that the dishes are soaked and dripping. No steam at all checked errrors and none stored. Checked heat circuit and it seemed good too, turned heater on in test mode and it fired up. Suspecting needing new controls ; ordrng 1 W11084330 (cntrl-elec) and 1 W11105848 (console), Removed and replaced parts. Ran auto diagnostics. No errors popped up. All ops checked good.

Patrick C.

Unit has cockroach problem. The compressor shutting off and on and burning hot. Evap fan not working. Explained to customer that the problem wouldn’t be covered under the warranty. Would have to pay. Quoted right under 900. Customer doesn’t want unit fixed ;

Patrick C.

WHIRLPOOL DISHWASHER WDF520PADM Found the unit having issues with draining. Checked the unit out and water not flowing thru drain hose. Checked valve inside of the hose was popped in wrong position. Pushed back in properly. Tested unit all ops checked good. Still a little bit of water left after drain but that’s normal collection. Run another drain after to completely get rid of it

Albert P.

MAYTAG WASHER MVWB765FW0 Upon arrival unit had longfill code. Tested and found bad cold valve. Replaced housing W11172234 and tested. Unit functions normal now.

Raymond H.

WHIRLPOOL WASHER CAE2745FQ0 Upon arrival cx complaint was unit won’t spin. Tested and found basket speed fault code. Inspected and found actuator bad and burn marks on control. Unit needs control and actuator. Best if both replaced together, actuator packed wrong need right actuator.; ordrng 1 W11212745 (ACTUATOR.)Upon arrival cx complaint was unit won’t spin. Tested and found basket speed fault code. Inspected and found actuator bad and burn marks on control. Unit needs control and actuator. Best if both replaced together, actuator packed wrong need right actuator.; ordrng 1 W11212745 (ACTUATOR.)

Raymond H.

WHIRLPOOL REFRIGERATOR WRT1L1TZYW01 Upon arrival cx complaint was unit not making ice, they bought a new ice maker. Cycled ice maker and unit not filling with water. Needs inlet valve.; ordrng 1 WPW10315447 (assy, i/m) Replaced valve and tested unit. Unit functions normal now

Dane K.

ELECTROLUX OVEN E30EW85ESS23 Upon arrival the cabinet of the top oven as well as the heating element was all bowed and warped. Call the customer for replacing heating element and told them that cabinet was a non-serviceable nonrepairable part. Customer did not want to spend money on element if cabinet was not repairable. I’ve never seen cabinet an element bow in this fashion before

Dane K.

MAYTAG WASHER MVWB835DW1 Upon arrival the unit would not start. Found proper voltage going to main control board but user Interface would not illuminate. Checked out coming voltage at J 18 connector going to user interface and got pulsating voltage. Unit needs a new control board. Customer calling Maytag to try to get authorization

Albert P.

WHIRLPOOL MICROWAVE KMCS3022GBS0 Upon arrival unit would not heat. Unit is a countertop microwave and does not carry in home parts and labor warranty. Instructed customer to call KitchenAid back for full unit replacement; Job Cmpltd,

Dane K.

WHIRLPOOL REFRIGERATOR WRS325FDAM04 Upon arrival the lights in the fresh food in the freezer would not work. Removed and replaced light and tested unit. Unit now functions normal. Used WPW10515058 (LIGHT)

Albert P.

MAYTAG DRYER MGDC215EW Upon arrival unit was not heating. Found thermal fuse blown due to restricted airflow. Removed and replaced thermal fuse instructed customer to get the ducting for the dryer clean. Tested unit. Unit functions normal now used 1 THERMAL FUSE 3392519

Albert P.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found the yellow wire going to thbe dampener control not inserted into connector not letting dampener close. Secured wire connection and tested unit. Unjt functions normal now .

Albert P.

WHIRLPOOL REFRIGERATOR WRS325FDAM04 Upon arrival unit was not making ice. Found the icemaker module sorted out and that solenoid on the water valve would not open. Removed and replaced W10889233 water valve and ice maker and tested unit. Unit functions normal now

Dane K.

FRIGIDAIRE REFRIGERATOR FFHB2740PEAA Auger motor not moving; ordrng 1 241816602 (motor-auger) and 1 5304502780 (board-main power), Unit would not work after replacing the parts. Called tech line and after 20 minuets of testing the auger motor started to work without any explanation. Case 81829532

Dane K.

FRIGIDAIRE REFRIGERATOR FFHS2611LWF Icemaker stopped making ice. Replaced ice maker and reduce water intake time; used 1 241798224 (ICE MAKER)

Dane K.

WHIRLPOOL REFRIGERATOR WRT318FZDW02 Upon arrival the unit was freezing food in the fresh food compartment. Found that the Mr. shorted out and took out control board. Removed and replaced control and fresh food thermostat and tested unit. Unit functions normal now. USED W11223731(cod), W10838965 (THERMISTOR)

George Y.

WHIRLPOOL REFRIGERATOR WRF535SWHV00 Found refrigerator top of freezer door had a gap reposition gasket reseal it reward up gasket to seal testing ok customer to allow door to seal before opening custom instructed about gap on seal complete . No dents or dings cause by tech customer ok

Greg A.

KITCHENAID REFRIGERATOR KFGD500ESS04 Found stove working ok customer concern about left front burner if going over fire symbol kicks big flame customer instruct you have to set where knob fire symbol to light correctly . No dents or dings cause by tech customer ok.

George Y.

WHIRLPOOL DISHWASHER KDTM404EWH3 Found dishwasher working ok customer concern about sounds when dishwasher ready to drain customer instruct that is normal draining sound also always have jet dry on unit . No dents or dings cause by tech customer ok.

Kenneth M.

KITCHENAID REFRIGERATOR KODE500ESS02 Found F2E1 unit had stuck key and needed console. Removed and replaced console. Unit is now working properly customer approves job at this time. No dents dings or blemishes on or around the unit

Kenneth M.

kitchenaid dishwasher KDTE204DSS0 Found unit not washing properly due to wash arms clogged completely with junk. Cleared out blocked wash arms. Found drain pump clogged with glass not allowing unit to drain properly. Customer getting electrical burning smell due to it. Cleared blockage and tested unit. Unit is now working properly. Informed customer to get new air gapwidth drain line due to bad drain line causing water to shoot out of air gap. Customer approves no dents dings or blemishes on or around unit caused by technician.

Albert P.

whirlpool refrigerator WRF736SDAM11, Inspected a whirlpool refrigerator. Customer complaint, ice maker works intermittently . I diagnosed the ice maker , found e5 error code = ice maker bad thermistor . I replaced the ice maker wpw10764668 . The customer bought the ice maker , so I went ahead and install the ice maker . All functions checked normal at time of service . No leaks .

Enrique R.

whirlpool range WGG745S0FS02 Inspected a whirlpool range. Customer complaint is that cooktop grates broke. Replaced the range grate kit W11100923 . All functions checked normal

Enrique R.

maytag washer WGT4027HW0 Inspected a whirlpool washer ( stacked dryer ) . Customer complaint , washer not starting the wash cycle . I found lid lock and motor fault error codes . I removed the back panel , checked the wire harness . Found all the wire harness connectors to the washer, were disconnected . Connected the wire harness . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service

Timothy J.

amana refrigerator AFI2539ERM00 Inspected Ice Maker by watching while holding the door switch. Ice makerwas in mid harvest when I started looking but there was no ice in the mold. Watched I’m. Yale twice with no fill. Jumped the Ice Maker valve and heard a pulse then nothing. Now there is no power at the Ice maker. Cycled power to the unit but still no power. Checked for voltage at the board and found none. I feel a couple things are going on here. The valve is bad and it has effected the I’m and the board. The door switch is not being closed completely. Unit needs a new IM, IM valve,board and a spacer.; ordrng 1 W10882923 (icemaker) and 1 W11035752 (CNTRL-ELEC) and 1 WPW10221048 (spacer) and 1 WPW10312696 (water inlet valve) Installed parts. Tested unit. Unit operating normally.

Albert P.

frigidaire refrigerator LGHX2636TF0 Inspected unit and found it warm inside despite the cooling fans running. Checked unit compartment and found the compressor is cold. Found 120vac to the compressor inverter but I could not detect and DC power to it. Called FTS put unit into test 38 and followed power from the compressor back to the main board. When pulling the board from the bottom of the unit the compressor started. Tested Dc power and found it correct. Found the connection lifted at these two wires . Connection was loose unit now cooling. No leaks noted.

Ethan S.

whirlpool refrigerator WRS571CIHZ01 Upon arriving to the customers home customer stated unit was not making ice prior company came out And replaced water valve, when I pulled customers unit I found the stores water damage on customers wall from previous company. I took pictures also found the valve was not properly installed. receded lines tested unit has no leaks job is complete

Chris M.

Instructed customer on proper use and maintenance of their dishwasher. Also showed them how to Pull filter out to clean when necessary. Also went over the use of rinse aid and how important it is to use how it helps in the drying process. While I was there I enter dishwasher and diagnostics ran it through a cycle make sure all spray arms and pump motor and also drain pump are functioning properly. Everything checked out good dishwasher is functioning like it should.Job complete

Chris M.

whirlpool refrigerator WRF767SDEM01 Explained To customer all the different functions of their new refrigerator also how to change water filter set temperature settings etc. Notice refrigerator was not sitting level adjusted the legs and one of the handles was loose so I tightened that. Refrigerator is cooling and functioning just like it should. Job complete

Chris M.

whirlpool microwave WMH53520CS7 Instructed customer on all different functions of microwave also explained to her about the auto sense Technology with the exhaust fan. One of the lightbulbs was flickering a little bit I just need to be tightened up besides that everything is working fine and customer feels more confident using microwave.Job complete; Job Cmpltd

Albert P.

whirlpool range WFG55050HZO, Instructed customer on functions and proper use and maintenance of her new range oven. Also made adjustments to top burners. Everything is functioning properly.

Chris M.

whirlpool dryer WED4815EW1, Customers issue is dryer would not turn on. I first checked to make sure I have proper voltage at outlet for dryer which I did not. Only getting 120 V and 30v on the other leg.Went out to electrical panel tried resetting breaker still receiving the same voltage. Informed customer they either need the breaker replaced or the outlet for the dryer.Informed customer to have a licensed electrician come out and do repair.

Albert P.

whirlpool dryer MEDX655DW1, Customer already had issue fixed and dryer dryer was out of warrantyI didn’t even take a look at it customer said they meant to cancel.

Chris M.

kitchenaid refrigerator KFIS29PBMS03 Customers issue is that loud noise is coming from refrigerator. On arrival in after looking at refrigerator I found the noises coming from the freezer compartment. The fan has come loose in the blades are hitting The fan shroud causing a loud noise.Ordering parts And will return when parts come in.; ordrng 1 67006338 (clip- fan) and 1 67006339 (grommet- f) and 1 W10871842 (grille) and 1 WP67006337 (blade- fan) and 1 WPW10363507 (shroud) and 1 WPW10514110 (motor evaporator), On return visit had to replace defective fan in freezer compartment. Also had to deice coil and also replace broken fan shroud. Made electrical connections were secure and tight ,reinstalled back panel and all drawers. Refrigerator is now functioning properly. Job completeCollected $50 for labor parts were covered; Cllctd $50.00 CC Ref # 1173573012,

Albert P.

whirlpool refrigerator WRS325FDAM04, Customers issue was icemaker was not making ice. After opening freezer door and check out icemaker I noticed bail arm Installed improperly causing ice maker not to make ice. Corrected issue. Then ran a test on ice maker everything checks out good.

Douglas P.

wjirlpool washer WTW8900BC0, Found unit was not draining properly drain pump impeller is clear removed and replaced pump unit is now working properly; used 1 WPW10409079 (DRAIN PUMP)

Albert P.

whirlpool washer WTW5000DW1, Drain pump hot to the touch will not operate removed drain pump and installed new drain pump W10876600 unit is now working properly

Douglas P.

whirlpool washer MVWC416FW0, Called tech line Sr 7722468368 walked through a few steps loaded the machine put unit in to spin with wet towels. Found drain line was thumping the back of unit adjust the drain line away from unit no more noise unit working properly;

Douglas P.

maytag refrigerator MFI2570FEZ02, Found freezer door handle to be loose had to tighten all screws including ones holding handle two door, unit is closing properly.

Douglas P.

maytag washer MVWC425BW0, Unit not working, tried to spin tub, tub is draining. bearings are bad need to order gear case; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) removed and replaced all parts tested ran calibration unit now works properly

Albert P.

maytag washer MVWX500XW0, Found gearcase to be grinding. Hub is snapped and cam is stripped. Wash plate won’t come off so it will have to be broken off to repair. Valves aren’t opening all the way as well. Removed and replaced all parts W11035747 (Gearcase) W10721967 (CAM) WPW10553968 (WASHPLATE) W10528947 (HUB) tested unit unit is not working properly.

James R.

kitchenaid refrigerator Unit will occasionally completely shut off and shut down and stop calling. No lights no buttons nothing will work. Found fourth drawer control to be bad causing unit to go haywire. replaced WPW10677119 (CNTRL-ELEC)

James R.

whirlpool refrigerator WRS321SDHZ00, Customer bought the floor model. So did not come with use and care guide. The units water filter replacement light was on and that was the light that the customer was seen. Explain to customer how to use unit. Customer instruct.

James R.

MAYTAG DRYER MEDC215EW, Found neutral on motor to be shorted. Unit needs motor. ordrng 1 279827 (motor dryer), Stripped blower wheel and process of repair need to order wheel; ordrng 1 WP694089 (wheel) R&R all parts tested unit unit working properly.

James R.

MAYTAG WASHER MVWX655DW1, Sr 7722467486Call tech line tech line says unit is working as designed and that there’s nothing wrong with the unit it is customer instruct.

James R.

ADMIRAL WASHER ATW4676BQ0, This is the 3rd time the unit has had an off balance and over suds code as the only codes. Myself and previous tech have explained that the need to cut back on the amount of soap they use and that they may need to pause the unit to readjust the load. If the call back a service charge will need to be collect over the phone before we come out

William L.

WHIRLPOOL REFRIGERATOR WRT318FZDW02, Found unit freezing in FF area, dripping water in ice maker, checked cold control found R level cold control, ordered cold control & water valve for unit, ordered cold control. Ordrng 1 W10884375 (contrl-box) and 1 WPW10279909 (valve-inlt) Replaced water valve & cold control, cycled IM, tested ok.

Albert P.

KITCHENAID REFRIGERATOR KRMF606ESS01, LEFT DOOR DAMAGED AT UPPER HINGE & FACE OF OUTER DOOR SKIN PUSHED INWARD. Replaced left fresh food door W10815693 (DOR-FIP SS) and mullion rail W11122876 (Rail Mulln) reinstalled all the Dispenser hardware, tested OK.

William L.

whirlpool refrigerator WRX988SIBH00, Ran ice maker harvest test, failed harvest test, ordered Ice Maker for unit. Checked connections , Customer running FF area at 34 degrees.; ordrng 1 WPW10764668 (ice maker) Replaced ice maker, ran IM fan, harvest, fill tests, tested ok

Cruz B.

whirlpool washer MHW6000XW1, Unit is not completing cycles, unit will get stuck on one cycle not advancing, checked for codes found none, customer stated that soap in dispenser doesn’t dispense ordering parts. ordrng 1 W10427972 (cntrl-elec) and 1 WPW10289387 (valve) Installed new parts ( cntrl elec, valve) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks

Cruz B.

whirlpool refrigerator WRF555SDFZ05, complaint is that veggies are getting frozen inside refrigerator compartment and that freezer compartment is iced up, customer stated that they had to throw away food, veggies. Ordering parts 2 thermistors, motor evap. ordrng 2 W10316760 (thermistor)s and 1 WPW10276647 (motor-evap) Installed new parts into unit. I then inspected the following compressor, lights, cooling temps, doors, leveling, ice and water dispenser gaskets fans are all working fine, customer ok repair

Cruz B.

roper washer RTW4516FW1, complaint is that unit is not completing any cycles. I then installed new part (cntrl elec) W11124712, into unit, calibrated and put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, customer ok repair

Cruz B.

whirlpool washer WTW7500GW0, complaint is that unit does not give enough water. I then checked for codes found none, put unit into a diagnostic test mode it completed wash drain spin, instructed customer on each cycles and what they do, what soaps to use, how to load wash basket, customer said ok.

William L.

MAYTAG WASHER MVWB765FW1, Checked voltage to unit, voltage checks good, water valve was weak, removed and replaced VALVE. Checked for error codes, proper level, Ran diagnostics, found no problem , codes & levelness, Imstructed customer on washer cycles with pre selected settings. Showed customer pictures of prior service call. used 1 W11165546 (VALVE)

William L.

whirlpool dryer WED49STBW1. Unit not drying effectively. Tested dryer air flow, found good air flow at back of unit, Instructed customer on dryer vent service in home. All dryer functions tested ok.

James R.

Customer called in about a Maytag Refrigerator's (MFT2574DEM00) icemaker that was not making ice. Technician found icemaker had e2 error code. Tech tried to cycle icemaker but it did not cycle. Also covers for receiver and emitter were broken by previous company. Unit needs covers and icemaker. Ordering; 1 W10258502 (cover) and 1 W10258510 (cover) and 1 WPW10764668 (ice maker),

James R.

mitch l.

WTW4950XW0 WHIRLPOOL WASHER- Customer complaint not finishing cycle loud noise during spin cycle. found bad bearings on gear case leaking oil unit coded f7e1 & f7e5 errors needs gear case, pulley , belt and actuator. installed new gear case , pulley , actuator, and belt tested checks ok. parts installed W11035204 (gearcase) W10721967 (drive pulley) WPW10006355 (actuator)

Daniel L.

WRF767SDEM01 WHIRLPOOL REFRIGERATOR- Customer complaint door dinged replaced door, after door replaced light had delay. unplugged refrigerator to diagnose removed and reinstalled connectors, lights began working normally. all functions ok.

Daniel L.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR Customer complaint refrigerator is not cooling and freezer ice maker not shutting down when bin is full. found evap frosted over , small tear in door gasket and ice maker bail arm damaged. per tech line verified thermistor in correct position, verified suction line in correct position and mastic attached properly. tested and confirmed 3 way valve operation properly, verified evap cover sealing properly. replaced gasket due to tear and ice maker due to overfilling and as per Tech support call completed.

Daniel L.

NED4655EW1 AMANA DRYER- Customer complaint dryer drum not spinning , found worn out belt , installed 341241 new belt tested checks ok.

Daniel L.

WGD4815EW2 WHIRLPOOL DRYER- Customer complaint drier is not heating , found disconnected wire at heat sensor , not allowing igniter to turn on installed and secured wire tested checks ok.

mitch l.

Found unit not going into defrost and evaporator frozen over. Found communication issue between thermistor and main control. Ordering control, thermistor and harness

Tyler F.

WRF736SDAM14 WHIRLPOOL REFRIGERATOR- Customer complaint is ice maker is not working, Cycle tested ice maker and failed test. Removed and replaced W11188383 ice maker tested all works good at this time.

Tyler F.

KUCK03ITBL0 KITCHENAID COMPACTOR- Customer complaint is drawer will not close all the way. Found debris in the tracks causing the door to not close all the way. Fixed and tested all works good at this time.

Tyler F.

WRX986SIHZ00 WHIRLPOOL REFRIGERATOR- Customer complaint is ice maker made one batch of ice then stopped. Cycle tested ice maker found error code E2. Removed and replaced W11188383 ice maker tested all works good at this time.

mitch l.

KSGG700ESS1 KITCHENAID RANGE- Customer complaint is unit is cooking uneven, customer doesn’t know how to self clean. Instructed customer on how to self clean unit, customer will start using the connect bake function to help with more even heating. Found broil igniter is not arcing correct. Fixed and tested all works good at this time.

Tyler F.

WRS325FDAM02 WHIRLPOOL REFRIGERATOR- Customer complaint is light is no working in the unit. Removed and replaced 2 Wpw10515057 LED lights. Tested unit all components works good at this time.

mitch l.

WRT314TFDB00 WHIRLPOOL REFRIGERATOR- Customer complaint of no cool in both compartments. Found sealed system has leak and or restriction. Quoted for sealed system repair customer declined due to repair cost more than unit.

Tyler F.

WGD5790SQ0 WHIRLPOOL DRYER- Customer complaint is unit shuts off on its own and timer is not advancing. Removed and replaced WP8299766 timer. Tested all works good at this time.

Steven W.

WTW5000DW0 WHIRLPOOL WASHER- Unable to put into diagnostics. No LEDs except internal LED. Disconnected loads from control- still won’ t work. Needs main control. Replaced W10634026 main control. Ran diagnostics. No error codes. Ran calibration, auto test cycle. Not draining. Needs drain motor.( drain motor overheating ) Replaced WPW10581874 drain pump, cleaned drain baffle( from bottom ). Ran diagnostics- ok. Ran calibration, auto test cycle- passed. Unit fills, agitates, drains, rinses,& spins properly.

Steven W.

WFG515S0ES1 WHIRLPOOL RANGE- Found left front burner not lighting properly, unit is needing left front burner head. Removed and replaced WPW10515455 left front burner head. Unit Tested ok Burners are igniting properly.

Steven W.

ACC6340KFB00 AMANA COOKTOP- Found ground wire, wiring harness burnt, indicator lens broken. No electrical failure found( terminal blocks, surface elements are ok. Needs lens( safety feature ), main harness, ground wire. Replaced indicator lens, cooktop and main harnesses. Repaired ground wire Cooktop is working properly. Parts installed 7730P012-60 (indicator lens) W10845395 (harns-wire) W10845396 (harns-wire)

mitch l.

KSSS48QKW02 KITCHEN AID REFRIGERATOR- Found ice maker get stuck on harvest, mold heater not working, found low resistance in heater only approximately 9 ohms(72 ohms normal) removed and installed new 4317943 ice maker. Test for water fill ok.

Isidore A.

JDB9800CWS1 JENN-AIR DISHWASHER- Found no faults test heater ok approximately 7 amp draw from heater ok. Customer instruct rinse aid use and location, customer did not have an owners manual not supplied, now has a downloaded version. Recommend cycle selection running hot water before use, phone support already explained. I put some rinse agent in dishwasher with hot water and demonstrated rinse aid function rinse agent not used before coming. customer to use dishwasher to verify drying results on their own. No problems found at this time.

Cesar H.

WOS51EC0AS04 WHIRLPOOL OVEN- Failed thermal fuse, cutting off power to unit. Removed and replaced WPW10545255 (FUSE-THRML) unit tested good.

Cesar H.

MSD2456GEB WHIRLPOOL REFRIGERATOR- Complaint no cool, found unit not running defrost cycle tested circuit to heater, found open defrost bimetal. Bimetal failed because water got in it and then froze splitting and damaging bimetal. Replaced WPW10225581 bimetal and cleared ice from evap unit tested good.

Cesar H.

MGDB765FW0 DRYER- Customer instruct on touch panel they are pressing to hard and unit does not recognize touch instruct customer to not press hard to simply touch selections unit tested good

Cesar H.

WRX735SDBM00 REFRIGERATOR- Found failed ice maker, not sending power to water valve to fill with water. Replaced W10882923 (Icemaker) unit tested good.

mitch l.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Found failed ice maker not sending power to water valve to fill with water. Replaced W10882923 ice maker unit tested good.

Cesar H.

WTW6600SB1 WHIRLPOOL WASHER- Complaint unit found balance in almost every load, tested unit found worn suspension replaced and unit tested good. W10820048 (SUSPENSION) W10435302 (BEARING)

Cruz B.

AFD2535DEB WHIRLPOOL REFRIGERATOR Unit is not cooling inside both refrigerator and freezer compartments, I then removed back freezer panel and found no frost pattern, pulled unit out and removed back panel and found compressor to be running, cold, rail gear is stripped and won't track right, ordrng 1 12002500 (gear), WPB2150504 (drier) Installed new parts (drier, gear) into unit. Charged system with 134a, found no leaks, freezer compartment is getting cold, unit is working as designed.

Albert P.

WTW6700TW1 whirlpool washer, Checked unit in diagnostics retrieved error codes. Ul/ol. Proceeded to do a drain and spin cycle within 3 mins unit flashed code ul, checked suspension rods and bearing they seem ok, tub floats and moves freely. Remove rotor to inspect stator found multiple cracks on stator motor. Informed and provided estimate, he declined repair due age,cost, and the reviews of the machine he saw online. I informed that if he changes his mind we can repair it by Monday. If custimer calls in I’d need a stator and Rps sensor for unit

Francisco S.

Removed and replaced parts listed, asked cx to monitor unit for proper temp. Cx also kept asking me about the lemon law and if it applied to her refrigerator. Informed her I am not a lawyer and cannot provide legal advice. I did this politely. And informed her I was there to service the unit and do the best I can to help her out. Documented service with Wpl tech line Mark.Sr#7722458379

Aaron B.

MVWC565FW1 maytag washer cold water valve was not working , tested , replaced the water valve operations normal after repair found customer was using way too much soap advised to use way less operating normal now

Aaron B.

whirlpool refrigerator WRS571CIDM01 Unit touch control panel was dead nothing working pulled u I board tested pins and power none there pulled kick plate checked the connectors the yellow connector was backed out reinstalled all the connectors tested ops normal now customer said the manufacturer concession the parts and labor called office to variety they verified concession collected trip charge 115.00 paid card operating normal now

Aaron B.

This unit is a microwave and oven combo light bulb is out in the microwave to replace unit has to be pulled out and the top potion of the microwave board asm removed and replace a halogen bulb not customer accessible also microwave door springs are busted ordered parts needs extra authorization to repair ; rqstng P&A on 1 WP4452395 (spring LEFT) and 1 WP4452396 (spring RT) and 1 WPW10440740 (lmp-basles) and 1 WPW10490593 (housng-lmp)

Aaron B.

Unit is no longer defrosting has a bad Defrost harness 33.93, defrost board 185.94 unit is no longer defrosting parts needed to correct the cooling issue est to repair total 441.36 , trip charge 115.00 labor 90.00 parts 219.87 tax 16.49 totaling 441.36 mrs declined to repair at this time

Albert P.

WHIRLPOOL DRYER NOT HEATING GOUND UNIT VENT WAS BLOCKED BY LINT, CUSTOMER INSTRUCT ON USAGE OF DRYER

Jesus C.

IUD8555DX3 IKEA DISHWASHER Customer states that unit is not starting. Checked unit and ran diagnostics found error code. Diagnostics passed. Instruct customer on soap usage and maintenance on unit. Unit is working as design.5-1. Door stuck open

Albert P.

Albert P.

KITCHENAID REFRIGERATOR KBSN608ESS00 Customer states that unit is not cooling. Checked unit and found the return vent iced up again. Seal liner and assure gasket are properly sealing again. Techline document. Door sealing Seal liner

Jesus C.

Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Steamer was not working. Defrosted as much ice as possible. Removed control board and installed new W11191182 (CONTROL BOX). Customer also doesn’t have unit grounded properly. Advice to use a 3 prong extension. Customer is going to defrost unit.

Jesus C.

MAYTAG DRYER MGDX700XL1 Customer states that unit is making a noise. Checked unit and found a bad idler wheel also found vibration on exhaust when motor is on. Gave customer quote and approve service. Removed top panel and from panel. Removed drum and vacuum out unit. Installed new 4392067 (DRYER REPAIR KIT)and assembled unit. Unit is working as design.

Jesus C.

WHIRLPOOL REFRIGERATOR WRF535SMB00 Customer states that unit is freezing the freezer. Checked unit and found the left bottom gasket not sealing creating frost in unit. Heated the gasket and confirmed to unit. Also sealed the liner on both compartments. Unit is working as design

Jesus C.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer states that unit is stopped cooling completely several times. Checked unit and tested all components. Ordering control board.; ordrng 1 WPW10503278 (refer elect cont brd) stopped cooling completely several times. Checked unit and tested all components. Ordering control board. Unplugged unit and removed control board. Installed new control board and assembled unit. Programmed unit with code on label. Unit is working as design.

Jesus C.

MICROWAVE WHIRLPOOL GH5184XPS4 Customer states that unit door is broken. Removed screws and I clipped door. Removed broken handle and installed new. Assembled unit and tested. Unit is working as design

Hector Z.

JENNAIR RANGE JDS9860AAP Customer complaints of range cook top electrodes not sparking and unable to read the display. Checked unit and found shorted spark module and worn out Clock. Ordered both and reschedule. Service call $115.00, Labor $175.00, Spark module (Part #8215557) $122.93, Clock (WP5760M302-60) $289.85, Tax $33.02. Total:$735.80. Customer will pay now Service call Labor $290.00 and the difference in the next visit Replaced clock (Main computer board) and cook top spark module. First control was defective ( Convection fan motor relay stuck close). Tested ok. Customer paid in full

Hector Z.

WHIRLPOOL dishwasher WDF310PAAS5 not draining the water all the way. Set unit in diagnostic and found noisy pump. Checked pump and removed debris.

Hector Z.

Released ice maker bucket rail. Tested ok.; Job Cmpltd,

Albert P.

MDB4949SDZ0 MAYTAG DISHWASHER unit doesn’t have any power.Tech found wire nut loose on power cord. Tech removed and re secured wire nuts on power cord. Unit now ops as intended. Ran unit through rapid advance and unit fills, heats, rinses and drains. Job complete

Michael M.

Cx states unit leaves dishes dirty and extremely wet.Tech found user not using rinse aid. Tech explained why rinse aid is important and filled reservoir with demo bottle supplied.Tech ran normal cycle and unit fills, heats, rinses and drains. Dispenser door is functioning.Airgap is clear, no faults stored in diagnostics and unit is operating as intended with no operational issues.Tech asked cx to demonstrate how they load the unit as lady is very demanding and abrasive towards tech. Tech waited and found cx was improperly loading dish ware. Tech properly loaded unit. Unit works fine. Cx is cranky about her Maytag unit not as good as her 20 year old KitchenAid DW.

Michael M.

washer will not start when stress start.Tech entered diagnostics and and found no faults stored. Ran unit through auto service test and passed with no issues.Start button tabs are broken so start button will not engage properly. Needs platinum control panel p/n 8181885 ordrng 1 8181885 (PLATINUM CONTROL PANEL)

Michael M.

whirlpool dishwasher WDT7800SAEM Customer states won’t drain.Tech found obstruction in airgap. Removed obstruction and unit drains. Ran unit through rapid advance with no issues.

Danny G.

MVWC425BW0 MAYTAG WASHER. Making noise when filling and spin cycle Replaced water valves Replaced gear case Reinstall washer Calibrated washer Ran a self test and unit completed with no issues No water leaks Unit is working properly

Danny G.

Called tech line and they advised if power to board is good and wired properly then replaced board Check power supply and it’s good check power to control and it’s good Need to order parts and rs call ; ordrng 1 WPW10453983 (cntrl-elec)

Danny G.

KUIX305EBL1 KITCHENAID ICEMAKER Not making ice Found circulating pump not running after fill cycle Replaced and install pump W10908287 reinstall ice maker Ran a self test cycle and unit completed with no issues

Danny G.

WTW7300DW0 WHIRLPOOL REFRIGERATOR F0E5F8E1Unit is stopping b4 spin cycle Put unit into test mode and found error codes above Found drain pump clogged and loose change underneath wash plate. Provided cod estimate to client Service call 115.00Labor 135.00Total 250.00 Client agreed to get unit repaired. Removed and cleared drain pump and remove all change from washplate Reinstall washer Calibrated washer and ran a test cycle unit completed with no issues No water leaks

Albert P.

MDB8751AWW MAYTAG DISHWASHER Racks are rusty and falling apartAccording to marcone parts break down upper rack is discontinued Unit is not repairable due to part being discontinued Control panel is not responding properly Advised client to get in contact to mfgr And not to use if she is scared of a fire

Danny G.

KRFF507ESS01 KITCHENAID REFRIGERATOR Unit has frost build up inside fridge evap cover Doors are sealing properly Need to order parts ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui)

Andrew P.

Found rosin paper stuffed up under unit and causing the unit not to cool properly. Instructed Cx that this was causing the unit not to cool blocking coils cannot cool properly. Cx okays repair at this time

Patrick C.

ART106TFDW01 AMANA REFRIGERATOR, When I arrived apartment management was closed but unit was outside so I went ahead and fixed. Removed and replaced condenser and recharged unit with 4.7 oz of r134. Took charge no leaks. Left out side where it was and as I was driving away maintenance showed up. Told him to plug in unit it’ll work just fine

Patrick C.

Found the customer having issues with the unit not heating in the oven. Top works just fine. Checked unit out and found switch on regulator in off position. Corrected to on and tested unit. Found ignitor bad. Pulling only 2 amps. Needs new ignitor W10918546. Quoted 190. Removed and replaced part . Tested unit. All ops checked good

Patrick C.

KRMF706ESS01 KITCHENAID REFRIIGERATOR Found the unit out making ice for 3 days. And as of last night it dropped 2 loads of ice. Checked optics and temp sensors. All checked good. Checked ice maker fault codes. None stored. Will replace ice maker. Removed and replaced ice maker W11188383 tested unit. All ops checked good

Patrick C.

Customer stated that he unit isn’t drying and randomly powers down in the middle of a cycle. Checked heat and it cycled properly f2e1 stuck key error was stored. Suspecting bad control panel. Needs to be replaced ; ordrng 1 W11126011 (panel-cntl) Removed and replaced part tested unit all ops checked good

Patrick C.

Found the customer having issues with the unit not wanting to drain. Checked out the unit and the pump was getting sufficient power but impellers found broken. Needs new pump ; ordrng 1 WPW10661045 (drain pump) Removed and replaced pump. Calibrated and ran test mode . All ops checked good

Patrick C.

Found the unit intermittently making ice. And was making when i arrived but the unit wasn’t producing ice for 3 days. Needs new ice maker and control board to completely take care of issue ; W10811881 (cntrl-elec),When I opened ice maker it was wrong one. Need to reorder Removed and replaced control ; ordrng 1 WPW10251076 (icemaker), Removed and replaced ice maker

Patrick C.

Found the tops rack falling down. Needs new adjusters. And tracks. Removed and replaced tested unit. All ops checked good. USED WPW10546503 (adjuster) W11048934 (Track) W11048936 (Track)

Patrick C.

WRX735SDBM04 WHIRLPOOL REFFRIGERATOR Found the units ice maker intermittently working and unit making a noise. Customer had the noise recorded. I have been running in to the similar complaint on other units and it seems to be the condenser hit the floor or some vibrations. Lifting the unit off the ground seems to remedy the issue. Removed and replaced ice maker and lifted unit off the ground. Tested unit. All ops checked good;

Raymond H.

WTW5000DW1 MAYTAG DRYER Upon arrival complaint was noise during operation. Inspected and found pulley had vibrated loose. Secured pulley and tested

Raymond H.

WRS321SDHZ00 WHURKOIIK REFRIGERATOR Upon arrival customer complaint was canbinent was hot to the touch, inspected and found loose connection at condenser fan. Secured connection and tested, unit functions normal now.

Raymond H.

IBS650PXS01 IKEA OVEN Upon arrival unit had PF and cx stated unit would not work. Cleared PF code with enter button. Tested unit all ops fine. Contacted Kurt SR7722456029 and discussed. Most likely supply voltage coming into unit is weak causing issues. Unit functions as designed

Raymond H.

MVWC565FW1 MAYTAG WASHER Upon arrival hot and cold reversed causing motor to spin at 500 rpm. Swapped hoses and tested unit. Calibrated unit, unit functions as designed. instructed cx on proper use and care of unit

Raymond H.

KSF26C6XYY04 KITCHENAID REFRIGERATOR Upon arrival unit wasn’t cooling as it should and no ice. Found unit has silver RC evap. Quoted on repair of compressor and evaporated install of 350 labor plus 115 SC. Cusomer will call back to verify if they want repair.

Billy J.

WRX735SDHW00 WHIRLPOOL REFRIGERATOR Upon arrival customer states ice dispenser doesn’t work properly states ice will get stuck at shoot then a bunch will fall out states it happens a few times a week he states tested unit and dispenses ice just fine called tech stated there is no fix and to make sue unit is level

Albert P.

WRS325SDHZ01 WHIRLPOOL REFRIGERATOR Upon arrival freezer evaporator is completely frozen customer stated this fridge has already been replaced once found freezer W10911770 2315549 found thermal fuse bad and unit not going into defrost also ice has surrounded the fan affecting performance ; ordrng 1 2315549 (motor evaporator) and 1 HARNESS (HARNESS) removed and replaced harness and motor retested job complete

Billy J.

WRS571CIDM01 WHIRLPOOL REFRIGERATOR Upon arrival stated active appliance has been out here 3 or 4 times and replaced ice maker 3 times and unit never made ice they stated it’s been over a year apron arrival inspected wire harness at bottom of door and 3 wires are broken to ice maker unit needs new door ordrng 1 LW10691266 (dor-fip) removed and replaced door retested job complete unit now has volatage going to ice maker

Billy J.

KODE500ESS02 KITCHENAID RANE, F6e9 W11179310 W10801665 Upon arrival stated unit not operating found unit is giving f6 e9 appliance communication tested unit will be ordering both appliance managers boards also requesting extra labor do to needing to uninstall the unit lights do not come on as well boards are not communicating ; ordrng 1 CONTROL (CONTROL) and 1 W10801665 (cntrl-elec) Upon arrival uninstalled oven removed and replaced both controls retested job complete

Billy J.

KITCHENAID RANGE KCGS556ESS01, Upon arrival cx stated that he came home and one of the burners were on and another burner was clicking he stated that his cat possibly jumped on unit and turned on I tested and all knobs lock and won’t engage until it is pushed down working as designed job complete informed cx needs to watch cat

Dane K.

Upon arrival the unit would not power up. Found a loose connection at the main control power cord. Secured connection and tested unit. Unit functions normal now;

Dane K.

WASHER FRIGIDAIRE FAFS4272LA Upon arrival the door would not lock. Removed and replaced lock 131763256 and tested unit. Unit functions normal now.

Dane K.

Upon arrival the burners would not light and cx said as soon as they start cooking on the cook top the control will start beeping. Turned on all burners on high lighting with lighter and let them stay on high for 10 min. Never reproduced beeping from control. Unit needs new harness and module for cook top lighting issue. Called tech support and talked Paul to cx is not cooking according to use and care. Pot has to be at least 3 inches from controls. No repair suggested for control issue because it is caused by cx,

Dane K.

Upon arrival the unit was not cooling. Found fan covered in ice and burned up. By passed bi metal and forced defrost and no voltage leaving control in forced defrost. Unit needs new control and new fan; ordrng 1 WPW10285199 (cntrl-elec)

Dane K.

KRMF706ESS01 KITCHENAID REFRIGERATOR Unit was not making ice. Ice box fan not running. Unit giving an e5 timed ice code due to high temp in ice box. Control was sending pulsating voltage to ice box fan. Reset control and icebox fan stating running and proper voltage leaving board. Customer on solar power. Instructed to get filter adapter

Dane K.

LFHB2741PF FRIGIDAIRE FRIGIDAIRE, Upon arrival the top half of the freezer evap was iced over as well as the icemaker evap. Called tech support and talked to Ronnie. Per Ronnie at tech support unit no further repair suggested. Unit not repairable

Dane K.

Unit is on back botch per Kayla at Lowe’s service advantage repair not covered. Bill for service call and diagnostics

George Y.

KGRS505XSS01 KITCHENAID RANGE Found range center burner selector no turning need to replace. Installed new valve WPW10298678 tested check out ok complete .

George Y.

MVWC565FW0 MAYTAG WASHER Found washer working Ok put into diagnostic check out ok customer instruct machine working ok . No dents or dings cause by tech customer ok.

George Y.

MGD3500FW0 WHIRLPOOL DRYER, Found dryer working ok customer concern about burnt mark on flange of back of dryer customer instruct unit has good air flow ducting ok instructed that is normal wear and tear softeners residue customer dryer ok.

George Y.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Found refrigerator with water in fresh food area remove cover on freezer not plug reposition gasket drop temp just a notch clear out all water debree checking ok now . No dents or dings cause by tech customer ok

Kenneth M.

WHIRLPOOL WASHER WTW6600SW2, Found unit is leaking due to worn tub basket seal. Need to to replace bearing kit. Tub ring cracked broken and ripped ordering new tub ring suspension as well due to suspension weak. Will order parts.1 W10435302 (bearing) and 1 W10820048 (suspension) and 1 WPW10130807 (ring-tub) Installed bearing tub ring and suspension. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician

Erick S.

kitchenaid refrigerator KSSC48QMS02, Found unit with sealed system issue. Found heat exchanger leaking FREEON. Prior notes say exchanger was replaced. But it was never replaced. Ordering evap compressor and heat exchanger. Did not charge customer anythng and unit still not working. Rescheduled customer for Monday 7-2-18 for real repair. R4317421; ordrng 1 8201818 (exchanger) and 1 W10841139 (compressor) and 1 WP2306094 (evaporator), Installed compressor evap and heat exchanger. Drilled 1 inch hole in back of fridge. Charged system with 7.75 oZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused b6 technician. No leaks found at this time. Pressures checked good. Freezer cooled 15 degrees before departure. And fridge cooled 7 degrees.

Erick S.

whirlpool refrigerator WRX998SIBM00 Cycled and found it not cooling due to frozen evap. Found unt with failed thermistor causing error. Unit will need thermistor and evap motor.; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) Installed new parts on unit. Retested and fan is now running providing air flow to rc. Unit tested normal ops.

Erick S.

frigidaire refrigersator LFSS2612TF0. Ordering parts; ordrng 1 241798231 (ICE MAKER) and 1 242252702 (valve), Cycled unt and found ice maker getting voltage but not responding causing it not make ice. Replaced ice maker it cycled and filled with no errors. Job complete

Erick S.

frigidaire refrigerator FGHS2631PF4A, Cycled unit and found not cooling in rc sections due to damper door being closed. Found frost formation around it preventing it from opening. Defrosted build up. Tested door and now is opening and closing. Cold airflow is now cooling in rc section

Erick S.

whirlpool refrigerator WRF535SWHZ00, Cycled unt and found it not dispensing water. Accessed water valve and found bad connector. Repaired connector and secured harness. Retested it and now it’s dispensing water and ice maker cycled and filled with no errors

Erick S.

maytag washer MGDB835DW, Unit making noise due bobby pins in pump. Removed found items. Retested it and it passed all tests with no errors

Erick S.

WRX988SIBM01 whirlpool refrigerator, Cycled unit and found unit not cooling due to frosted over evaporator in rc. Thermistor is failing and fan is no longer running causing poor cooling. Both will need to replaced W10633627 (motor-evap) Installed new parts on unit. Retested it and unit is now cooling in both sections

Erick S.

KRSF505ESS01 whirlpool refrigerator, Found door not closing due kick-plate not aligned correctly causing door not to close. Repositioned kick plate to correct position. Retested doors and they are now closing with no error

Enrique R.

whirlpool refrigerator GI0FSAXVY011, Inspected a whirlpool refrigerator . Customer complaining , frost build up and leaking underneath . Clogged drain . Installed new drain tube kit W10619951. All functions checked normal . No leaks

Enrique R.

whirlpool refrigerator WRF990SLAM02, Inspected a whirlpool refrigerator not cooling. I diagnosed the unit, found RC evaporator fan motor is not working. Evaporator frosting up, the user interface not displaying the numbers correctly. I will replace the evaporator motor, wire harness and user interface . 1 W10759670 (cntrl-elec), Replaced central electric kit , motor evaporator and wire harness assembly . Removed the evaporator frost . All functions checked normal

Enrique R.

WFW92HEFC0 whirlpool washer, Inspected a whirlpool washer . Customer complaining , unit not starting the wash cycle . Displaying error codes . I diagnosed the unit , found f9e1-long drain , f3e1-water level system error and f8e3-overflow condition . ; ordrng 1 W10903220 (trap) and 1 W11201293 (CENTRAL ELECTRIC ) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water), Replaced the central electric ,sensor , d pump and trap . Ran wash test . All functions checked normal at time of service . No leaks

Albert P.

WRF535SMBM00 whirlpool refrigerator, Replaced the diffuser WPW10594330 and RC thermistor 12002355. Customer was complaining that refrigerator frosting the vegetables . All functions checked normal at time of service . No leaks

Enrique R.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR, Inspected a whirlpool refrigerator . Customer complaining , RC ice maker stopped making ice . I replaced the ice maker W10898228 and ice fan W10865318 . All functions checked normal at time of service

Andrew P.

KBFS20EVMS13 KITCHENAID REFRIGERATOR, Inspected kitchen aid refrigerator . Customer complaining , RC freezing the vegetables . I found the diffuser was stuck open . I replaced the diffuser and thermistor wire harness . All functions checked normal at time of service . No leaks .

Timothy J.

GX5SHDXVB03 WHIRLPOOL REFRIGERAOR, Inspected unit and found the drawer rails door not glide easily and the FC door needs to be forced shut . Found the evaporator drain is clogged with ice. Unit needs a p trap for the drain issue . Customer stated the IM does not work. Found the IM is bad. D7824706Q (ice maker) and 1 W10619951 (drain tube) Installed drain tube and IM. Tested IM. IM cycles normally. Lubricated tracks for better door closure

Ian B.

WRX735SDHZ00 WHIRLPOOL REFRIGERATOR, Inspected unit and found the FC door switch was frozen. Removed switch and thawed. Removed liquid from inside the switch . Reinstalled and tested. Light working correctly

Timothy J.

WTW7500GW0 WHIRLPOOL WASHER, Customer states that sometimes the unit leaves the clothes wet. Sometimes there is soap on top of the clothes still and sometimes the clothes do not appear to be wet. Checked for fault codes and found : F3E2(inlet thermistor fault),8-1(long fill),2-1(stuck key) There is no tech manual on service matters called WPTS (7722455968). Ran a service test, the unit passes. The screens are clear the water supply is good. The unit is connected to a one inch copper pipe but a siphon break is installed and this pipe drains a bout 5’ away from the unit. Ran a few different cycles with the unit empty and they all seemed to take too long to add water. In fact the reason I tried so many cycles was because I got tired of waiting 5-10 minutes for the unit to start filling. Ran a clean cycle hoping it would not potentially need items in it to move beyond the sensing stage and the unit finally filled. WPTS says to put the unit on a dedicated CKT and to instruct the customer

Albert P.

MEDC300BW MAYTAG DRYER, Customer states this has happened several times before. Inspected unit and found it has the correct power. Unit has an open exhaust heat fuse. Noted ducting is crushed and does not fasten to the wall duct. The wall duct does not hang out far enough for the vent tube to attach. Replaced fuse and connected the vent to the back of the unit. Vent hardware does not hold the vent tightly and it took several tries to install the unit without knocking it off. (The RR leg is a brick which makes this more difficult. Instructed customer that repeat calls for this could be subject to a service charge of $115 if it is found the issue is because of ducting. Warned customer this is a safety fuse, it opens when temperatures get higher than its safety rating. ; used 1 WP3392519 (THERMAL FUSE)

Ian B.

whirlpool dryer EED4400WQ0, Tech found unit has blown blower fuse. Replaced fuse from stock. Unit now tests good. ; used 1 WP3392519 (THERMAL FUSE)

Albert P.

FRIGIDAIRE RANGE LFEF3054TFC, 9:55, Tech found unit had breaker blown across l2. Reset breaker. All of units functions now tests good. Advised customer that electrician may be needed to further diagnose weak breaker.

Ian B.

GE DISHWASHER GDT580SMF2ES, Tech found that middle spray arm is broken. Need new spray arm for repair. Please direct ship spray arm to customer ordrng 1 WD35X10393 (spray arm). spray arm delivered.

Ethan S.

MDB8979SFZ2 MAYTAG DISHWASHER, Upon arriving to the customers home and found that the customers latch is not functional eating right with the main control also exchanged actuator W10913953 (Actuator) W11116498 (CNTRL)W10838613 (LATCH)tested unit unit checks good with no issues job is complete

Ethan S.

MAYTAG DISHWASHER MDB8979SFZ2, On arriving to the customers home customer stated that the unit was not filling up water found that float switch and valve replaced tested unit checks good with no leaks job is complete

Ethan S.

WTW8200YW0 maytag washer. unit was making a loud noise like a jet taking off found the unit needed a new bearing quoted customer for the part and labor customer said that was too expensive and did not want to go forth with getting unit fixed job complete

Ethan S.

WRS571CIDM02 whirlpool refrigerator. Upon arriving to the customers home customer stated unit to Spencer was not dispensing water down valve to be bad replaced tested job complete; used 1 WPW10341320 (VALVE-INLT)

Albert P.

whirlpool oven WOS51EC0AB04, On arriving to the customers home customer stated unit was not locking I did let the customer know that the lock button on the control is just for the controls only Also customer said the front door on the glass had a fog to it I did let customer know he is out of his 30 day cosmetic warranty job is;

Ethan S.

WED8500BW0 whirlpool dryer. On arriving to the customers home customer stated the door was not closing found latch to be bad replaced tested job complete; used 1 279570 (CATCH DOOR DRYER)

Chris M.

amana dryer NED4655EW1 Customers issue is that there dryer was not heating. After arriving first thing I checked was power at the outlet going to the dryer found that I’m only getting 120 V instead of 208-230v. I went ahead and pulled back cover off just to make sure all switches were good everything checked out good showed customer and inform them that the issue is the power coming to the dryer. Told him to have a license electrician come out and fix issue

Chris M.

whirlpool washer WFW5090GW, Customers issue is that new wash machine was shaking all over the place. Upon arrival I noticed that shipping bolts were still in. I removed All shipping bolts and then round of systems test everything checked out good.

Irvin F.

MVWB835DW3 WASHER MAYTAG, The unit is not getting water in the unit. Dry agitating. Checked errors found codes: F3/E2-INLET WATER TEMP FAULT, F2/E1-STUCK BUTTON. Cleared codes. Checked the valve in test mode hot and cold will not open. Checked ohms value, out of range. Need replacement valve. ; ordrng 1 W11165546 (VALVE) Removed hoses, console and power. Replaced inlet valve. Assembled unit fully. Powered unit ran valve test, hot and cold, passed. Ran test 51, passed.

Irvin F.

whirlpool refrigerator WRT1L1TZYT01, ice buildup in freezer and dripping in fresh food section. Found the evap motor is dragging. Running slow. Power is correct but fan is not moving efficiently to move air. Replaced evap motor decided the drain and evap area. Powered unit, all ops normal. ; used 1 WP2315539 (MOTOR-FAN)

Irvin F.

WRT311FZDW01 whirlpool refrigerator. door not closing. Found the legs need to be level. Leveled unit. Door closes properly. All ops normal

Douglas P.

WDT750SAHV0 whirlpool Dishwasher. leaking water found sump assembly to be broken need to order new sump. Unit needs something simply due to lock on subassembly broken causing water to leak; ordrng 1 W11087376 (pump&motor)

Albert P.

WRF535SWHW00 whirlpool icemker, Customer states unit on making ice found icemaker what cycle but did not fill not sending voltage to water valve icemakers bad remove and replace icemaker unit working properly; used 1 W10884390 (ICEMAKER)

James R.

whirlpool refrigerator WRF535SMBM80, Customer states icemaker not working properly will not cycle right found icemaker not operational removed and replaced icemaker unit cycled and filled unit working properly; used 1 W10884390 (ICEMAKER)