Local Reviews
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Michelle - La Puente, CA
Expertise n great customer service
Response from Appliance Repair Specialist:
Hello Michelle, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Technician was courteous and helpful
CARO - Fresno, CA
Technician did a great job. Fixed the problem right away
Response from Appliance Repair Specialist:
Hello Caro, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Very Knowledgeable
Aaron - Riverside, CA
Excellent service and knowledge of process for damage claims
Great Service
Edward - Fresno, CA
Thank you Chris you did a great job!!
Response from Appliance Repair Specialist:
Hello Edwaard, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Service for Dryer Lint Door
Jube - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Hi Jube, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Refrig issues
Terri - Fresno, CA
I appreciate the professionalism and patience of the technician.
Response from Appliance Repair Specialist:
Hello Terri, Thank you for your positive feedback. We are pleased to hear you had a great experience with our company. We appreciate your kind words and hope to work with you again if you need an service in the future, Thank you for your time and business.
Great results all around.
David - Palmdale, CA
I was lucky to have a knowledgeable technician. He found the problem and ordered the part one day. The next day he returned and installed the part and made sure our washing machine worked ok. He even leveled up the unit. I had an extended warranty so there was no charge. Very happy..
Response from Appliance Repair Specialist:
Hi David, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good Job, Patrick!
Richard
Richard - Los Angeles, CA
Worst experience
Response from Appliance Repair Specialist:
Hello Richard, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great Service, Comparable prices to other service repair
Heather - La Verne, CA
Response from Appliance Repair Specialist:
Hello Heather, Thank you for taking the time to respond to our review request. We appreciate your kind words and we are happy you had a great experience with our company! Thank you for your time and business.
Great service, good communication, timely
Pamela - Riverside, CA
Response from Appliance Repair Specialist:
Hello Pamela, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
he is customer service oriented from first contact to the completion
Chiere - Santa Maria, CA
very courtious..knows his work effecient knowledgable i appreciated his being careful in our home he was on time professional clean and neat apperance explained our problem if we ever need appliance repair we would look forward to his service
Response from Appliance Repair Specialist:
Hello Chiere, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
excellent working knowledge
Joyce - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Joyce, Thank you for your review. We are glad to know that you had a great experience with our company. We appreciate your kind words. Thank you for your time and business.
Teri
Teri - Fontana, CA
Response from Appliance Repair Specialist:
Hey Terri, Thank you for taking the time to respond to our request. We are msorry you weren't completely satisfied with your experience. If you are needing any service in the future, we'd love to provide you service. We appreciate your time and business! Good job, Tyler!
Polite and knowledgeable
Kyle - Paso Robles, CA
Response from Appliance Repair Specialist:
Hello Kyle, Thank you for your review, we are glad you had a great experience with our company! We appreciate the positive feedback. Thank you for your time and your business, we hope to work with you again in the future! Good job, George!
Great service
Dennis - San Fernando, CA
Response from Appliance Repair Specialist:
Hello Dennis, Thank you for taking the time to respond to our request. We are happy to know that you had a five star experience with our company! We value your time as well as your business. Great job, Billy!
Great service
Agustin - Hesperia, CA
Response from Appliance Repair Specialist:
Hello Agustin, Thank you for your positive feedback. We are glad to know that you had a great experience with our company. We appreciate the five star rating of our service on your refrigerator and hope to service you again if you are needing any repairs in the future. Awesome work, Cesar!
Great Service from Bill. Appliance Repair...not so much.
Kirk - Modesto, CA
Bill was great to work with. Very knowledgeable and personable. He diagnosed the problem and got it fixed despite the company he works for. I would call him everytime for my repair needs. Appliance Repair out of Bakersfield would be my only complaint. They were unreliable, unapologetically rescheduled me multiple times and would not be accommodating after doing so. That company is contracted by Jenn-Air. Jenn-Air should look for someone else to represent them...Again, Bill was great. Don't confuse the two. He is a quality guy that Appliance Repair should be thankful to have.
Response from Appliance Repair Specialist:
Hello Kirk, Thank you for taking the time to respond to our review request. We are sorry that you weren't completely satisfied with your experience. We do appreciate your compliments of our tech, we are happy he provided you with great service. Thank you for your time and business.
Prompt, efficient and courteous.
Philip - Oxnard, CA
Response from Appliance Repair Specialist:
Hi Phil, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Thanks for all your hard work, Hector!
Quick turn around
Sergio - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Sergio, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Good Job, Jim!
fridge
Tom - Los Angeles, CA
Response from Appliance Repair Specialist:
Hello Tom, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Thank you for your service, Mike!
Jogeshwar
Jogeshwar - Moreno Valley, CA
Great and Fast Servicd
Response from Appliance Repair Specialist:
Hello Jogeshwar, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Frances
Henry - Thousand Oaks, CA
Excellent experience with Jesus
Response from Appliance Repair Specialist:
Hello Frances, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great service, on time and very nice.
Mary - Burbank, CA
Response from Appliance Repair Specialist:
Hello Mary, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Took the time to explain the problem and how to correct it.
Ralph - Simi Valley, CA
Aaron was great. Will ask for him next time.
Response from Appliance Repair Specialist:
Hello Ralph, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Aaron!
Great Service
Diane - Littlerock, CA
Response from Appliance Repair Specialist:
Hi Diane, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Pat!
Great Service diagnosis problem quickly.
Jan - Arroyo Grande, CA
Technician was excellent!
Response from Appliance Repair Specialist:
Hi Jan, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, James!
Duran
DURAN - Arvin, CA
Maquinaria
Response from Appliance Repair Specialist:
Hello Maquinaria, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Great job, Erick!
Great service
Robin - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Robin, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, James!
Thank You!
Michael - Monterey Park, CA
Response from Appliance Repair Specialist:
Hello Michael, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Steve!
Great Service
Colleen - Castaic, CA
Michael was wonderful and if I ever need another repair I will be calling for Michael
Response from Appliance Repair Specialist:
Hello Colleen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Michael!
Great service
Christine - Castaic, CA
Great repair service. Billy was friendly and explained what needed to be replaced to fix my washer and ice maker.
Response from Appliance Repair Specialist:
Hello Christine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!
Michele
Michele - Paso Robles, CA
We received great service!
Response from Appliance Repair Specialist:
Hello Michelle, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, George!
Great service
Sheryl - Bakersfield, CA
I have always found Appliance Repair Specialists to be efficient and cost effective. This time was no different. They repaired my ice maker quickly and left no mess. My only complaint was that my invoice was not broken down by parts and labor. I called and requested an itemized invoice but have received nothing. 🙁
Response from Appliance Repair Specialist:
Hello Sheryl, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. Also, give us a call at 661-587-1300 so we can send you an itemized receipt right away! We appreciate your time and business!
Sandra
Sandra - Stevenson Ranch, CA
Response from Appliance Repair Specialist:
Hello Sandra, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Billy!
Quick response, excellent service
Elizabeth/steven - Riverside, CA
Response from Appliance Repair Specialist:
Hello Elizabeth, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Kevin!
Great service
Angie - Oxnard, CA
Great experience, very professional service tech.
Response from Appliance Repair Specialist:
Hello Angie, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Jesus!
The service tech Chris, did a wonderful job!
John - Fresno, CA
Our problem was that it took too long for parts to come in and scheduling visits. Chris, the service tech did great work and was very informative.
Response from Appliance Repair Specialist:
Hello John, Thank you for taking the time to respond to our review request! We appreciate your positive review. We look forward to working with you in the future. Good job, Chris.
Betsey
Betsy - Los Angeles, CA
Excellent
Response from Appliance Repair Specialist:
Hello Betsy, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Mike!
Great service
Sebastian - Clovis, CA
Response from Appliance Repair Specialist:
Hello Sebatian, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Chris
Very good service
Patricia - Bakersfield, CA
Service was definitely above standard. Quick service and always called to inform arrival time.
Response from Appliance Repair Specialist:
Hello Patricia, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Thank you!
Nalleli - Tulare, CA
Great service
Response from Appliance Repair Specialist:
Hello Nalleli, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Erick!
Repair
Alena - Coalinga, CA
The problem got fixed but the repairman was very unfriendly and acted as if he was inconvenienced to fix my appliance.
Response from Appliance Repair Specialist:
Hello Alena, Thank you for taking the time to respond to our review request. We are sorry for your experience with us, if you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Judy
Judith - Bakersfield, CA
Very polite and professional young man
Response from Appliance Repair Specialist:
Hello Judy, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Great job, Erick!
Robert
Robert - Apple Valley, CA
Response from Appliance Repair Specialist:
Hi Robert, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Cesar!
Execellent Service
CAPLINGER - Port Hueneme, CA
Purchased a new Samsung washer and dryer. Heard metal noises in the washer drum. Service rep came out and said it was the ball bearings. There was no problem at all. He did a courtesy test and gave tips on maintenance.
Response from Appliance Repair Specialist:
Hello Michael, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Jesus!
Debbi
Debbi - Clovis, CA
Chris has been very knowledgeable, but the problem is seems to be beyond repair. I am extremely frustrated, I purchased a new refrigerator 3 weeks ago and it has never worked. Chris is doing all he can, but it seems everyone else is not doing their best
Response from Appliance Repair Specialist:
Hello Debby, Thank you for taking the time to respond to our review request. We are sorry that you aren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service and fast efficient
Trudy - Westlake Village, CA
Will call again when in trouble.
Response from Appliance Repair Specialist:
Hi Trudy, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Hector!
Great experience and as advertised.
Sydney - Santa Maria, CA
James was cordial and knowledgeable. He is not afraid of work or to seek counsel if needed. The job was completed to my satisfaction.
Response from Appliance Repair Specialist:
Hi Sydney, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, James!
Very poor costumer service
Silvia - Los Angeles, CA
Men who answer the phone rude. Answer the phone people and technician are very concerned about their own convenient schedule instead of professionally follow a set up appointment.
Response from Appliance Repair Specialist:
Hello Sylvia, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service
Ben - Arroyo Grande, CA
Prompt and well done
Response from Appliance Repair Specialist:
Hello Ben, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, James!
Great service
Brandie - Lancaster, CA
Response from Appliance Repair Specialist:
Hi Brandie, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Pat!
Highly knowledgeable Service Technician
Janet - Riverside, CA
This is the second time that I have dealt with Mr. Kevin McKellar; first time with the same washing machine was seven years ago! He was then and still is, one of the best service technicians that I have ever had in my home. Kevin is very knowledgeable, direct and responds in a professional manner to any/ all questions asked. He knows what he is doing, and gets right down to work. His businesslike approach and service have been outstanding. Accolades to Mr. Kevin McKellar; if another appliance problem presents itself in the future (and I'm certain that it will), I will call "Appliance Repair Specialists" and ask for an appointment with Service Tech McKellar.
Response from Appliance Repair Specialist:
Hi Janet, Thank you so much for your kind words. We are so happy to know that you received such superior service from ARS. We would love to service you again anytime! We all thank you so much for the awesome review and are glad you had such a great experience! Way to go, Kevin!
Great Service Tech!
Leanne - Fresno, CA
Quick fix and very friendly tech! After errors made with scheduling the tech made up for any of our disappointment. He is an asset to your service team. Angie also went above and beyond after initial scheduling issues. Thank you!
Response from Appliance Repair Specialist:
Hi leane, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Irv!
Very professional, great service
Lynda - Ontario, CA
Tyler was very professional, appeared to be well versed on the appliance.
Response from Appliance Repair Specialist:
Hi Lynda, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Tyler!
Microwave repair
Serina - Glendale, CA
My service guy was very nice and polite. He came in did his work quickly and explained everything to me very well .
Response from Appliance Repair Specialist:
Hello Serina, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Raymond!
Ideal experience with Appliance Repair Specialists on Jenn-Air warranty repair.
Randy - Riverside, CA
Response from Appliance Repair Specialist:
Hello Kevin, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Kevin!
FIVE STAR Repair Service
Melissa - Acton, CA
Polite, on time, non messy, easy to talk with and understand issues, etc... I wasn’t sure what to except but pleasently surprise with how professional Patrick and even the call center/office is. I had full faith everything would be addressed and repaired.
Response from Appliance Repair Specialist:
Hello Melissa, Wow! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your time and business. Thank you for your service, Patrick!
Great service!
Jason - Agoura Hills, CA
Response from Appliance Repair Specialist:
Hi Jason, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Jesus!
Farkas
Daniel - Beverly Hills, CA
Very helpful. Great service.
Response from Appliance Repair Specialist:
Hello Daniel, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Izzy!
Susan
Susan - Shaver Lake, CA
Great. Competent friendly
Response from Appliance Repair Specialist:
Hi Susan, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Chris!
Great Service
Jose - Los Angeles, CA
They fixed my washer and ordered the necessary parts for it to work. Grateful to their team with being flexible with my work schedule.
Response from Appliance Repair Specialist:
Hi Jose, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Raymond!
Great service agent
Citlalli - Bakersfield, CA
Very friendly
Response from Appliance Repair Specialist:
Hello Citlalli, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Jim!
Ernie
Ernest - Arroyo Grande, CA
Great rep of company
Response from Appliance Repair Specialist:
Hello Ernest, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, James!
Great Experience
Vivian - Bakersfield, CA
We have had great experience with Dane our technician. He’s very knowledgeable at his job. We couldn’t ask for better service. Thank you
Response from Appliance Repair Specialist:
Hello Vivian, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Dane!
fast resolution
Denise - Duarte, CA
Response from Appliance Repair Specialist:
Hello Denise, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Tyler!
Ms.
Erica - Palmdale, CA
Great service.
Response from Appliance Repair Specialist:
Hello Erica, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Pat!
Great service. Very professional.
Mr - Los Angeles, CA
Response from Appliance Repair Specialist:
Hello Lawrence, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Michael!
Fast, friendly and fixed!
Patricia - Madera, CA
Your specialist was an appliance paramedic! He assessed the appliance, figured out the problem and fixed it on the spot. We are very grateful for his service!
Response from Appliance Repair Specialist:
Hello Patricia, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Irv!
Mr
Luis - Los Angeles, CA
Fast and efficient
Response from Appliance Repair Specialist:
Hello Luis, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kenneth!
Repair
Nataki - Oakdale, CA
He was fast and professional
Response from Appliance Repair Specialist:
Hello Nataki, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Bill!
Great service
Norma - Madera, CA
Response from Appliance Repair Specialist:
Hello Norma, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Irv!
Wonderful man, wonderful service. Saved me a lot of money!
Ashley - Apple Valley, CA
Had had another company come out previously to look at the same washer and was told all kinds of falsehoods, was very happy to know your man was honest and fixed the problem quickly and I did NOT have to buy a new machine!
Response from Appliance Repair Specialist:
Hello Ashley, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Cesar!
Aimee
Aimee - Paso Robles, CA
Response from Appliance Repair Specialist:
Hi Aimee, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, George!
Great
Katie - Simi Valley, CA
Response from Appliance Repair Specialist:
Hello Katie, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Aaron!
Great service
Michelle - Rosamond, CA
Response from Appliance Repair Specialist:
Hi Michelle, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Pat!
Great service, informative technician
Billy - Caliente, CA
Have nothing bad to say
Response from Appliance Repair Specialist:
Hello Billy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Jim!
Repair done!
Ed - Castaic, CA
Customer service from Main Office was great but the technician's customer service was not so great. He was very impatient, violent at times, showed frustration and disgust. Found a small broken piece on the floor, but from where not sure. Had to make my children where not around the technician.
Response from Appliance Repair Specialist:
Hello Edgar, Thanks for responding to our review request. We appreciate your feedback. We are sorry that you weren't completely satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
none
Wayne Lubke - Bakersfield, CA
I was very satisfied with your service and will use your company whenever I need service. Thank you Wayne Lubke
Response from Appliance Repair Specialist:
Hello Wayne! Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Scott!
Chanel
Chanel - Atascadero, CA
Good
Response from Appliance Repair Specialist:
Hi Chanel, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, George!
Good job
Cara - Manteca, CA
Thank you for your service. Hope this is the final fix.
Response from Appliance Repair Specialist:
Hello Cara, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, George!
Tamera
Tamera - Palmdale, CA
Response from Appliance Repair Specialist:
Hi Tamera, Thank you for taking the time to respond to our review request! If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business. We look forward to working with you in the future. Good job, Pat!
Extra Mile-Great Service
Mary - Simi Valley, CA
Aaron was competent and efficient in replacing a major defect with my 9 month old appliance. In addition he took time to explain the use of my first high efficiency washer.
Response from Appliance Repair Specialist:
Hello Mary, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Aaron!
GOOD SERVICE
Anthony - Hesperia, CA
Response from Appliance Repair Specialist:
Hi Anthony, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Cesar!
Great service, the two guys were very nice and informative, service pricing was fair
Sarah - Los Angeles, CA
Very positive repair experience
Response from Appliance Repair Specialist:
Hello Sarah, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kenneth!
Lizzy
Elizabeth - Bakersfield, CA
Service was on time and problem was temporarily fixed. Trouble is back so I'm not pleased
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible. We appreciate your time and business.
Not so happy with extended service plan
Rebecca - Calabasas, CA
It was very difficult to schedule an appointment due to the wide time range which is only narrowed down the day before. Also the 3 days that service is available in my area are not the best ones for my schedule. I paid for 3 years of service and now I regret that decision.
Response from Appliance Repair Specialist:
Hello Rebecca, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service
Sentha - Thousand Oaks, CA
Extremely nice and helpful
Response from Appliance Repair Specialist:
Hi Sentha, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Hector!
Fantastic Service
David - Apple Valley, CA
Your service tech was extremely professional and wonderful to have work on our washer. I just have a question I should have asked while he was here. How did he reset the machine and open the door??? in case it happens again..
Response from Appliance Repair Specialist:
Hello David, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Cesar!
R
Paulette - Fresno, CA
Awesome job, Professional, clean, neat
Response from Appliance Repair Specialist:
Hello Paulette, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Chris!
Professional and honest
Nolan - Bakersfield, CA
James was on time and professional. He let us know the problem and estimated cost to repair our refrigerator. Since it was a compressor on our 15 year old refrig we chose to buy a new one.
Response from Appliance Repair Specialist:
Hello Nolan, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, James!
Bhanu
Raj - Thousand Oaks, CA
The Tech was good, professional- however he had to make two trips, he wasn’t given parts. The second time he did whatever he could but didn’t have the cover for the handle.
Response from Appliance Repair Specialist:
Hello Raj, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service. Kevin brought in the part that makes the noise from the machine and explained how the machine works. Kevin gave pointers on what work
Loida - San Bernardino, CA
Response from Appliance Repair Specialist:
Hi Loida, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!
Sharyb
Tim - Fresno, CA
Excellent service by Chris.
Response from Appliance Repair Specialist:
Hi Tim, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Chris!
Danielle
Danielle - Bakersfield, CA
Response from Appliance Repair Specialist:
Hi Danielle, Thank you for taking the time to respond to our review request, If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Adequate Service
Shanan - Bakersfield, CA
Response from Appliance Repair Specialist:
Hi Shanan, Thanks for responding to our review request. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Frances - Lancaster, CA
We received exceptional service from Patrick.
Response from Appliance Repair Specialist:
Hello Frances, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Patrick!
Great service
Blanca - Hesperia, CA
Friendly and professional services
Response from Appliance Repair Specialist:
Hello Blanca, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Cesar!
Charlotte
Charlotte - Apple Valley, CA
Response from Appliance Repair Specialist:
Hi Charlotte, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Cesar!
Stephen
Stephen - Westlake Village, CA
Jesus’ service was excellent, however the company’s communication was not
Response from Appliance Repair Specialist:
Hello Stephen, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Jesus!
Bill
Bill - La Verne, CA
Repairmans first visit did not fix problem. The cost was $416 dollars that did not fix anything. The repairmans second attempt fixed the problem. This part was only $100 dollars. When the repairman pulled out the refrigerator on the second visit he failed to put down a protective board on the hardwood floor and scratched the floor when he pulled out the refrigerator. Called your company and reported the damage to the floor and was told someone would contact me about repair, to date no one has called. In closing yes the refrigerator was repaired but I paid to much, $300 dollar part replaced was not bad, it only needed a $100 dollar part. Secondly I ended up with a scratched hardwood floor. Not a happy customer.
Response from Appliance Repair Specialist:
Hello Bill, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
George was pleasant and found my problem.
Chris - San Luis Obispo, CA
Response from Appliance Repair Specialist:
Hey Chris, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, George!
Whirlpool has terrible customer service/practices but
Gerald - Bakersfield, CA
Erick at Appliance Repair Specialists makes up for it. We will not be purchasing any future Whirlpool products but Erick's diagnosis of a completely new, never used dishwasher's inoperability was quite professional. When finally repaired on Nov. 14, we "hope" it works.
Response from Appliance Repair Specialist:
Hello Gerald, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Erick!
Great service - 2nd time here
Warner - Thousand Oaks, CA
Hector was here for oven before. Wife loved him. This time dishwasher.
Response from Appliance Repair Specialist:
Hello Warner, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Hector!
GREAT SERVICE
Joe - Rosemead, CA
Response from Appliance Repair Specialist:
Hey Joe, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Steve!
J
"Mcphetridge - Pixley, CA
Response from Appliance Repair Specialist:
Hey J, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Mitch!
Excellent service technician
Victor - San Fernando, CA
Our technician made sure we were satisfied. Great customer service!
Response from Appliance Repair Specialist:
Hello Victor, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Billy!
Expert, knowledgeable service
BREAKSTONE - Malibu, CA
Jesus is fabulous. No nonsense, knows his stuff, yet extremely pleasant to have in my home. Would highly recommend!!!
Response from Appliance Repair Specialist:
Hello Linda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Jesus!
Great service
Casagrande - Bakersfield, CA
I bought a new dishwasher from Urners. It NEVER worked. After getting NO satisfaction from Urners, they finally sent Jim out. He took his time (good ) and was able to diagnose the problem. He contacted the factory and I’m waiting for them to respond.
Response from Appliance Repair Specialist:
Hello Casagrande Family, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Jim !
Excellent
Christine - Acton, CA
Great service nicest people
Response from Appliance Repair Specialist:
Hi Christine, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Pat!
Great Service
Evelyn - Los Banos, CA
Response from Appliance Repair Specialist:
Hello Evelyn, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Irv!
Very good mechanic
Ron - Thousand Oaks, CA
Jesus is an outstanding service mechanic. He’s done a very good job considering what he had to work on. Our refrigerator is top of the line and four years old. It’s had a plethora of minor problems since we purchased it. Then the compressor went out. Thank the Lord for extended warranties. It would have cost a ton of money. He had to replace a lot of parts, then 36 hours later the fridge quit cooling a second time. On Jesus’ third return, he found a leak in the second condenser which wasn’t there the first time. Yesterday he repaired that problem and the fridge is working fine at the moment. Hopefully nothing else happens. So far, we were without the fridge for over three weeks. That is certainly not the fault of Jesus or ARS, just bad luck.
Response from Appliance Repair Specialist:
Hi Ron, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Jesus!
Fidel
Fitel - Bakersfield, CA
I purchased my washer 2 yrs ago and when I needed my first service I got the run around about the repair the warranty company and the service company were no help to repairing my washer in short I was better off buying a new washer very unsatisfied l will never use either company to much stress.
Response from Appliance Repair Specialist:
Hello Fidel, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Carolyn
Carolyn - Arroyo Grande, CA
Great service!
Response from Appliance Repair Specialist:
Hi Carolyn, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Andrew!
Great service and on time
Angel - Palmdale, CA
Had a great experience, technician had parts on truck so we did not have to reschedule another visit. He arrived on time as scheduled and very courteous
Response from Appliance Repair Specialist:
Hello Angel, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Pat!
Corbin
Roberta - Santa Maria, CA
Great service, arrived on time.
Response from Appliance Repair Specialist:
Hello Corbin, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, James!
Very Good
Rita - Santa Maria, CA
Fine gentleman at work at this Company. Women too!
Response from Appliance Repair Specialist:
Hey Rita, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, George!
Washer
Ken - Atascadero, CA
Response from Appliance Repair Specialist:
Hi Ken, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, George!
Very Professional!
Wendy - Shaver Lake, CA
Chris called me in advance of my appointment to ask for model and serial numbers for my dishwasher before his arrival because the call center rep did not ask for it when setting up appointment. Upon arrival, he was very polite and professional. He easily repaired my dishwasher after another appliance repair company took it apart for diagnosis of an issue and left the dispensers unplugged. Chris gave me an estimate for the original issue & told me the parts were available when the other company said they were not! This 10 year old dishwasher matches an entire line in my custom home and I am so thankful to find out from Chris that parts are still available! I very much appreciate all the information that Chris shared with me about my dishwasher! Thanks for caring about the customer Chris!!!
Response from Appliance Repair Specialist:
Hi Wendy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Chris!
Mts
Marissa - Los Angeles, CA
Great service, Billy is very professional!
Response from Appliance Repair Specialist:
Hi Marissa, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!
Great Service and fast response.
Martin - Bakersfield, CA
Response from Appliance Repair Specialist:
Hi Martin, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Erick!
good service
Art - Los Angeles, CA
Response from Appliance Repair Specialist:
Hello Art, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Billy!
conveyed info in an understandable and pleasant way
Patrick - Palmdale, CA
Patrick was timely,polite,informative,knowledgable and explained how the workings of our washer were functioning as designed, and offered helpful suggestions to get the best results from our appliance.
Response from Appliance Repair Specialist:
Hello Patrick, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Pat!
The range works better now.
Mildred - Thousand Oaks, CA
He was knowledgeable, polite and did a good job.
Response from Appliance Repair Specialist:
Hello Mildred, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you again in the future. Way to go, Hector!
Acceptable service
Linda - Agoura Hills, CA
Answered my questions and offered solutions.
Response from Appliance Repair Specialist:
Hello Linda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Procoro
Procoro - Delano, CA
Great service!
Response from Appliance Repair Specialist:
Hi Procoro, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Erick!
Great service
John - La Verne, CA
Response from Appliance Repair Specialist:
Hello John, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Poor service
Anonymous - San Gabriel, CA
I’ve had an on-going issue with my washer which has not been resolved. On top of being 30 past the time window given, the technician that arrived was extremely rude and unprofessional. When explaining the issue to him, he interrupted me several times and would not let me finish. Even when he asked me a question and I would start to answer and he would still interrupt. It got to the point where I had to tell him to let me finish speaking. At the end, he basically told me I can’t find anything wrong and walked out the door. It’s unfortunate because the technician prior to this guy was super nice and provided great service even though he was unable to resolve the issue.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Phil
Phil - Moorpark, CA
Response from Appliance Repair Specialist:
Hello Phil, We appreciate your kind words and are glad to know you had such a great experience with ARS! We strive to offer and provide superior service and your feedback helps us to know we are working hard to achieve that goal. Thank you for your time and business, We appreciate you!
GRRRate Service & Knowledge
Young - Apple Valley, CA
Response from Appliance Repair Specialist:
Hi Young, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Cesar!
Emily
Emily - Alhambra, CA
Response from Appliance Repair Specialist:
Hello Emily! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Raymond!
Mrs.
Lauraf - Los Angeles, CA
Great Service
Response from Appliance Repair Specialist:
Hi Mrs. Lauraf, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Michael!
Good service
Edna - Oxnard, CA
Response from Appliance Repair Specialist:
Hello Edna, Thank you for taking the time to respond to our review request! We appreciate your positive review. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent service
Jessie - Oxnard, CA
Response from Appliance Repair Specialist:
Hello Jessie, Thank you for the positive response, we are so happy to hear you had such a great experience with our company. We appreciate your time and your business. Hope to work with you again in the future. Way to go, Jesus.
Super
Jack - Bakersfield, CA
Super
Response from Appliance Repair Specialist:
Hello Jack, Thank you for your business and positive review. We are happy to hear you had such a great experience with our tech as well as our company as a whole. We look forward to working with you in the future, if you ever need repairs on your in home appliances. Way to go Mitch!
Outstanding service!
Maria - Riverside, CA
Kevin was very friendly and explained everything in reference to the repair issues! He was In and Out work, and left everything clean!! Thanks 🤗👍
Response from Appliance Repair Specialist:
Hello Maria, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Kevin!
Very knowledgeable, fast and efficient
Sally - Malibu, CA
Response from Appliance Repair Specialist:
Hello Sally, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Jesus!
Best service ever
Irene - San Bernardino, CA
Response from Appliance Repair Specialist:
Hello Irene, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tyler!
Arturo
Arturo - Palmdale, CA
Response from Appliance Repair Specialist:
Hello Arturo, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Pat!
Excellent service. Very polite and punctual.
Dario - Camarillo, CA
Response from Appliance Repair Specialist:
Hello Dario, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Hector!
Pinonhills
Pinonhills - Pinon Hills, CA
On Time. Expert Service. Friendly. Would recommend to neighbors.
Response from Appliance Repair Specialist:
Hi Gary, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Cesar!
Very satisfied
Rosalea - Apple Valley, CA
He was very helpful
Response from Appliance Repair Specialist:
Hello Rosalea, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Cesar!
Polite, efficient repair person
Dave - Los Angeles, CA
He was on time, found the problem, fixed it. Tested it. All is back to working. This was our first repair on the Maytag top load washer.
Response from Appliance Repair Specialist:
Hi Dave, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Bryan!
parts for range oven on hand ,great!
Isabel - Azusa, CA
Response from Appliance Repair Specialist:
Hello Isabel, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Steve!
Great service. And fast
David - Bakersfield, CA
He was awesome. Great service! And fast
Response from Appliance Repair Specialist:
Hello David, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Scott!
Kyle
Kyle - Loma Vista, CA
Response from Appliance Repair Specialist:
Hi Kyle, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Chris!
Dryer repair
"Mccullough - Apple Valley, CA
I was very happy with the technician and the work he did. The automated appointment recording was horrible. I couldn’t understand it and when it asked for me to confirm by pressing 1, I hung up. The recording did not even come close to saying my name and just said some random letters. Really a bad system. Too bad because everything else was fine.
Response from Appliance Repair Specialist:
Hello Frances, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Efficient and friendly service
Tamara - Los Angeles, CA
Very pleased with the service.
Response from Appliance Repair Specialist:
Hello Tamara, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Kenneth!
Good job
Sam - Porterville, CA
They took care of the problem
Response from Appliance Repair Specialist:
hello Sam, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Erick!
Great service
Cory - Bakersfield, CA
Fast
Response from Appliance Repair Specialist:
Hello Cory, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Jim!
Works like a charm!
Karann - Upland, CA
Service person was on time for the two calls.
Response from Appliance Repair Specialist:
Hello Karen, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tyler!
No Service
Grace - Temple City, CA
Specialists' told me this newly model Whirlpool 25.07 cu. ft Refrigerator sound to be like this , can not be repaired ......? Specialists' also mentioned now not many people like to buy the side by side refrigerator any more ....? I am unhappy to know about my purchase ......?
Response from Appliance Repair Specialist:
Hello Grace, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. We will make sure to follow through with our technician's manager regarding the personal comments made about your refrigerator, for we try to keep personal opinion and preference to a minimum. Thank you for this feedback, as it helps us to improve on our service we provide. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Linda
Linda - Santa Maria, CA
Response from Appliance Repair Specialist:
Hello Linda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, James!
Stay away from this company!
Maria - Temple City, CA
Dealing with your company was a nightmare. I was never told there was a service call charge and labor fee. Maytag said repairs were complimentary. Service tech said just parts. Nobody from your customer service team said anything about a service call and labor charge BEFORE showing up at my door. I wanted to discuss this with the manager Dave but he never called me back as I was promised when I left my messages. Looked up reviews on your company and I see I’m not alone in my opinion. Dishonest, unorganized and unreliable are recurring themes. You’re lucky you get warranty calls because you’d never stay in business otherwise. If there was a stronger term than unsatisfied it applies to my experience with your company. Absolutely terrible experience.
Response from Appliance Repair Specialist:
Hello Maria, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair or give us a call at 661-587-1300 and ask for our customer service manager, Joel. Thank you for this feedback, for it helps us to improve on our customer service. We appreciate your time and business.
He was very informed and shared the information with me
Susan - Los Banos, CA
I'm not happy with my washer, but he was great I liked my previous Maytag so I bought the Bravos and am extremely disappointed with it
Response from Appliance Repair Specialist:
Hello Susan, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Irv!
Great service
Terez - Paso Robles, CA
Response from Appliance Repair Specialist:
Hello Terez, Thank you for taking the time to respond to our review request! We look forward to working with you in the future, If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
William - Sierra Madre, CA
Very professional
Response from Appliance Repair Specialist:
Hello William, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Bryan!
Happy Customer
Robert - Oxnard, CA
The Appliance repair Specialists was very good told us what to do so the ice does not get stuck again.
Response from Appliance Repair Specialist:
Hello Robert, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Hector!
On time but took 3 days to schedule
John - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Hello John, Thank you for your business and review. We look forward to working with you in the future. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time.
SM
Shakisha - Riverside, CA
Kevin was the ultimate professional. Your organization is lucky to have him!
Response from Appliance Repair Specialist:
Hello Shakisha, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Kevin!
Fantastic Service
Richard - Santa Clarita, CA
Billy is fast efficent and friendly... he does his job well and has ability to be considerate and helpful
Response from Appliance Repair Specialist:
Hello Richaard, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!
Great Service from Billy!!!
Marissa - Los Angeles, CA
Billy is very professional with a very wholesome personality. Does his job very well.
Response from Appliance Repair Specialist:
Hi Marissa, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!
Great service
KEdwards - Nipomo, CA
Response from Appliance Repair Specialist:
Hello Edward, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, James!
Great service in a timely manner!
Fidel - Paso Robles, CA
The tech was great!
Response from Appliance Repair Specialist:
Hello Fidel, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, George!
J
Boersma - Ripon, CA
Response from Appliance Repair Specialist:
Hello Boersma, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Bill!
great job
Alex - Burbank, CA
Response from Appliance Repair Specialist:
Hello Alex, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ray!
Very knowledgeable, great service.
Shirley - Manteca, CA
Problem was resolved.
Response from Appliance Repair Specialist:
Hello Shirley, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Bill!
Great Service
Chad - Phelan, CA
Response from Appliance Repair Specialist:
Hello Chad, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Cesar!
Perseverance
Jean - Glendale, CA
Bryan was determined to get my ice maker to work! I appreciate that. Getting the parts did get an extra week and that was troublesome. But after 4 visits and 3 weeks it works perfectly!
Response from Appliance Repair Specialist:
Hi Jean! Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Bryan!
Very professional and knowledgeable.
Mikev - Glendale, CA
Raymond is a professional technician. fast and doing clean work.
Response from Appliance Repair Specialist:
Hello Mike, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Raymond!
William
William - Apple Valley, CA
Very good service
Response from Appliance Repair Specialist:
Hi William, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Cesar!
William
William - Apple Valley, CA
On time great service
Response from Appliance Repair Specialist:
Hi William, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Cesar!
Appliance owner
Joyce - Los Angeles, CA
Had to come back a second time to fix the same problem. Hopefully no more issues
Response from Appliance Repair Specialist:
Hello Joyce, Thank you for your business and positive review. We look forward to working with you in the future. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Good job!!!
Patsy - Visalia, CA
Very quick
Response from Appliance Repair Specialist:
Hello Patsy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, !Erick
Brandon
Brandon - Atascadero, CA
Response from Appliance Repair Specialist:
Hi Brandon, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Experience
Theron - Riverside, CA
Tyler was great! He was friendly, courteous, and finished the job quickly. Would definitely recommend him to anyone needing refrigerator repair.
Response from Appliance Repair Specialist:
Hello Theron, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Tyler!
Great service
Nancy - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Nancy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Jim!
Professional and happy with sergice
Maria - Palmdale, CA
Response from Appliance Repair Specialist:
Hi Maria, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Pat!
Great service
Sylvia - Yucaipa, CA
He knew what he was talking about
Response from Appliance Repair Specialist:
Hello Sylvia, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
TOPNOTCH SERVICE TECHNICIAN
CLIFF - Madera, CA
THE SERVICE TECHNICIAN (RANDY) HAS BEEN TO MY HOME BEFORE. HE IS ALWAYS ON TIME... COURTEOUS... KNOWLEDGEABLE... FRIENDLY... AND EXPLAINS THE WORK HE PERFORMED IN A MANNER THAT US "LAYPEOPLE" CAN EASILY UNDERSTAND. IN THE FUTURE SHOULD WE REQUIRE YOUR COMPANY'S SERVICES... WE WILL BE REQUESTING (RANDY) EVEN IF IT DELAYS REPAIR OF OUR APPLIANCES FOR A FEW MORE DAYS. (I HOPE THIS REVIEW GOES INTO HIS FILE WHEN HE IS UP FOR A RAISE) TRUTHFULLY SUBMITTED, CLIFF E SCHONERT
Response from Appliance Repair Specialist:
Hello Cliff, I'm sorry for the confusion there, but the name of the technician who serviced your appliance is named James Ramsey. I can see the mix up as Ramsey and Randy sound very much alike, but we appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, James!
Awesome service
David - Modesto, CA
Great tech who repaired appliance in a timely manner
Response from Appliance Repair Specialist:
Hi David Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Bill!
Mitch is Wonderful!!!
Nancy - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Nancy, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Mitch!
Great service
Tony - Riverside, CA
Response from Appliance Repair Specialist:
Hello Tony, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Fantastic Service
Teresa - Barstow, CA
Very professional job done! Fast and solved the freeer problem!
Response from Appliance Repair Specialist:
Hi Teresa, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Cesar!
Great service
Regina - Bakersfield, CA
Really good customer service
Response from Appliance Repair Specialist:
Hello Regina, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Pat!
Prompt and professional
C - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Hello, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent Job
Melissa - Strathmore, CA
Knowledgeable with the repair. Fixed it in good time. Very satisfied with my service.
Response from Appliance Repair Specialist:
Hello Melissa, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Erick!
Great service
Kuljinder - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Kuljinder, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Scott!
Great job!
Jasneet - Merced, CA
Response from Appliance Repair Specialist:
Hello Jasneet, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, James!
Great service
Phil - Riverside, CA
He was on time, had the knowledge and parts to fix the microwave on the spo
Response from Appliance Repair Specialist:
Hello Phil, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Tyler!
María
Maria - Stevenson Ranch, CA
Absolutely very knowledgeable
Response from Appliance Repair Specialist:
Hello Maria, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Mike!
Tabitha
Tabith - Los Angeles, CA
Alec and Kenneth were terrific! Helpful prompt, and friendly. I wish all service people could be as great as these two!
Response from Appliance Repair Specialist:
Hi Tabitha, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Kenneth!
Great Service
Jessica - Santa Clarita, CA
Response from Appliance Repair Specialist:
Hello Jessica, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Raymond!
Great service and in a very short time. Highly recommend him.
Elizabeth - Altadena, CA
He came after other techs didn't do a thing to fix the buzz my new dishwasher was making. Fix it with no mess and left with a smile. Great guy for the company to have.
Response from Appliance Repair Specialist:
Hi Elizabeth, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Bryan!
Great Service
Bonnie - Los Angeles, CA
He was on time, courteous, and informative. The job was done quickly. Thanks so much!
Response from Appliance Repair Specialist:
Hello Bonnie, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Raymond!
Chris did a great job repairing my dryer
Robert - Clovis, CA
Response from Appliance Repair Specialist:
Hello Robert, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Chris!
Excellent service
Maya - San Dimas, CA
Fast, accurate
Response from Appliance Repair Specialist:
Hello Maya, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Tyler!
Great Service
Linda - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Linda, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Jim!
Barb
Barbara - Bakersfield, CA
Great
Response from Appliance Repair Specialist:
Hi Barb, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, James!
Mag tag wash machine
Glenn - Tracy, CA
Great Service
Response from Appliance Repair Specialist:
Hi Glen, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Bill!
Very satisfied
Mike - Arroyo Grande, CA
Covered by warranty. James was great.
Response from Appliance Repair Specialist:
Hello Mike, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, James!
Francisco S.
WASHER WHIRLPOOL WFW85HEFW0 "Checked unit found error codes, stored. Found unit not draining properly. Unit needs new pump. Spoke to Miguel and will come back tomorrow F9 e1F8 e3 F3 e1; ordrng 1 WPW10605427 (pump-water)"
James M.
WASHER WHIRLPOOL WFW560CHW0 Cx concerned that unit is leaving holes in clothes. Inspected drum and found no sharp spots or snag spots Spoke to Joel techline sr#7728494057. Put unit into test cycle and unit would shut off immediately ordering new control panel. Will return when parts arrive. ; ordrng 1 W11325580 (cntrl-elec)
Frank P.
WASHER MAYTAG MVWC565FW0 Customer stated not agitating while in cycle of washPerformed diagnostics Found bad latchInstalled partTestedPassedIt works washesJob completed
Francisco S.
REFRIGERATOR KITCHEN AID KRFC704FSS00 Checked unit found frost build up behind evap cover. Unit needs covered replaced again. Board is upgraded to 700 version.; ordrng 1 W11167902 (cover-evap)
Joe M.
DISHWASHER KITCHENAID KDTE334GPS0 Unit needs a new pump and motor assembly because it can not recirculate water ; ordrng 1 W11178672 (pump&motor)
Irvin F.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Installed replacement gasket. No issues. Ready for service.
Irvin F.
REFRIGERATOR MAYTAG MFI2569VEB3 Cx says the fridge is not working. Lost power to the house the control failed. Unable to program or get the unit to respond. Need to replace the interface. THE INTERFACE IS NO LONGER AVAILABLE UNIT CANT BE REPAIRED.
Danny G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit is leaking water from filter Found faulty filter head Need to order part and rs call ; ordrng 1 W11346622 (FILTER HEAD AND TANK ASSY)
Joe M.
OVEN KITCHENAID KEBS279BWH00 Unit needs a meat probe because the meat probe has a error code error code for meat probe can also be caused by the control panel. Ordering parts.; ordrng 1 W10570033 (panl-cntrl) and 1 WPW10524044 (jack-probe)
George Y.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Found refrigerator running constantly need to replace defrost control.ok to order part.; ordrng 1 WPW10366605 (cntrl-elec)
Raymond H.
WASHER AMANA NTW4516FW0 "Upon arrival unit bouncing in spin, found weak suspension. Replaced and tested, unit functions as designed."
Cruz B.
FREEZER WHIRLPOOL WRF767SDHZ00 "Fixed for fcc- found freezer led light module not working causing ff led lights module to flicker and dim, I then installed new part (module) all led lights module are now working in both compartments, cooling and temps are working fine as well, cx ok repair"
Erick S.
WASHER MAYTAG MVW8850YW1 Install. Installed new parts on unit. Retested unit and unit passed all test with no failures. Job complete
Antonio D.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Defective ice maker and wrong light . Got part number from original module. Reordered.; ordrng 1 W10882923 (icemaker) and 1 W11043011 (module)
Tom R.
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed Sump and Pump, ran unit, check okay, all components functional. No damage to unit or business, job complete. Tech will return Control Board."
Antonio D.
REFIRGERATOR MAYTAG MFW2055FRZ00 Unit was unplugged. Unable to test. Plugged in and advised to keep it running till we return. Ordering lights for fresh food; ordrng 2 W10865838 (module)s and 1 W11087463 (damper)
Tom R.
REFRIGERATOR MAYTAG MRT118FFFH04 "Installed Gasket, checked seal, check okay. No damage to unit or home from tech, job complete."
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDHB Cycled icemaker and found getting 120 V but not responding. Replaced icemaker assembly. Retested it and it passed all test with no errors. Job complete
Irvin F.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Fresh food lights are not operating. All ceiling leds out. Deli display is not responsive, dead. Frezer rails cracked, drawer can’t stay in place, hard to open the door. Installed parts FAIL! light board is not operating. ; ordrng 1 W10619220 (bracket) and 1 W10619221 (bracket) and 1 W10804160 (cntrl-elec) and 4 W10843353 (module)s"
Antonio D.
LAUNDRY WHIRLPOOL MVWX655DW1 Replaced drain pump and actuator. Tested in calibration mode. All functions operate per mfg.’ specifications.
Tyler F.
REFRIGERATOR MAYTAG MFI2269DRM00 Customer stated that the unit is not making ice. Found ice arm jammed. Fixed and tested all works good at this time.
Irvin F.
ICEMAKER WHIRLPOOL WRF555SDFZ09 The ice bucket is damaged. The ice is not dispensing. The front of the drawer is off (prior service) replacing ice bucket. ; ordrng 1 W11185686 (ice-contnr)
Hector Z.
DRYER WHIRLPOOL WGD5000DW3 Customer is concerned of torn up door seal. I checked the unit and I found damaged door seal. Ordered seal and rescheduled.; ordrng 1 W10906683 (seal-door)
Irvin F.
DISHWASHER KITCHEN AID KDTM504EPA2 The sump assembly is broken in the box. Reorder sump; ordrng 1 W10861526 (pump&motor)
Isidore A.
REFIRGERATOR KITCHEN AID KRFC604FSS01 "Found user interface W11330486 falling out, top left hinge cover W11371720; ordrng 1 W11330486 (USER INTERFACE ) and 1 W11371720 (LEFT SIDE TOP HINGE COVER)"
Isidore A.
REFRIGERATOR KITCHENAID KBFN502ESS02 "Found led module W11462342, failure in freezer and top panel , parts ordered; ordrng 1 W11462342 (LED MODULE 24.82)"
Raymond H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Replaced slides and evap motor. Tested, unit functions as designed."
Raymond H.
DISHWASHER WHIRLPOOL WDF590SAJM0 "Upon arrival right upper rack stop broke, replaced and tested unit functions as designed."
Dane K.
RANGE WHIRLPOOL WFG320M0BS3 Removed and replaced control board and tested unit. Unit functions normal now
Isidore A.
DISHWASHER JENN-AIR JDB9800CWP2 "Found 81 drain slow not verified as drain is working, 71 control heater error verified, part orderedControl board W10866121 failure and vent assembly WPW10469574 ; 1 W10866121 (cntrl-elec) and 1 WPW10469574 (vent asm)"
Jim S.
COOKTOP WHIRLPOOL KGCC506RBL05 "I replaced all four spark igniter’s, spark module, and gas line. Unit tested OK"
Raymond H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Replaced ice maker, harness defrost harness and evap motor. Tested, unit functions as designed."
Raymond H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Upon arrival unit frosting in air channels. Gaps found in liner to cabinet. Needs adhesive.; rqstng P&A on 3 482338 (adhesive)s
Isidore A.
OVEN KITCHENAID KEBC208KSS0 Hinges weak left side WP9760576 and right side wp9760575 and to install customer supplied glass; ordrng 1 WP9760575 (hinge-door 45.53) and 1 WP9760576 (hinge-door 45.40)
Cruz B.
DRYER WHIRLPOOL WGD5000DW3 "Need more work- found door seal to be shredding and detaching from door, look at pics, unit is working as designed, need to order part for unit. ; ordrng 1 W10906683 (seal-door)"
Raymond H.
OVEN KITCHEN AID KEBS107SSS04 "Replaced display board, tested, unit functions as designed. "
Francisco S.
DRYER WHIRLPOOL WGD5620HW1 Checked unit found loose wire and a bad roller. Re secured wire and removed and replaced dryer repair kit. Unit now checks ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
Cruz B.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Need more work- ice maker not working properly only producing ice every 3 days, not consistent checked freezer temp it’s @ 3° ice bin is full at this time. Need to order a ice maker for unit. ; ordrng 1 W10632400 (asm,icemaker)"
Raymond H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Upon arrival unit not draining. Found restriction in air gap. Removed and tested, unit still not draining. Tech did not have wet vac on hand for repair. Needs drain pump.; schdld next appmnt for 8/11 TUE !"
Kevin M.
WASHER MAYTAG MVWB765FW2 Customer concerned with noise and odors. I tested unit and found loose agitator. I removed agitator and tightened to gearcase shaft. I ran diagnostic. All tests good. Calibrated unit and water levels. I informed customer that odors are not covered by warranty unless caused by a mechanical failure. No mechanical failure causing odors.
Randy C.
WASHER WHIRLPOOL MVWB835DW2 Removed and replaced gearcase. Now working calibrated job complete
Raymond H.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Upon arrival cx states dishwasher not washing, found water supply turned off. This is a new home purchase. Turned water on and tested, unit functions as designed. Instructed cx on proper use and care."
Erick S.
REFRIGERATOR BO KITCHEN AID KRMF706ESS01 Cycled unit and found union arrival fresh food compartment full of frost u it has bad thermostat causing failure and will also need to be replaced. Recommending to replace stepper valve as well.; ordrng 1 W10874835 (valve) and 1 W11087438 (motor-evap)
Erick S.
DRYER MAYTAG DRYER "Inspected Dryer. Cycled unit and found kink at hose along with clogged vent from home. Removed excessive lint build up. Removed kink from hose, retested it and unit is no heating with no faults. Job complete"
Timothy J.
ICEMAKER KITCHENAID KUIX335HPS00 Water level sensor is not working correctly.; ordrng 1 W11325175 (PUMP)
Dane K.
ICEMAKER KITCHEN AID KUIX505ESS1 Removed and replaced pump. Will check tomorrow to see if it’s making ice.
Chase F.
REFRIGERATOR KITCHENAID KRFC704FBS00 Traced short back to board. Found erratic board giving off improper voltage readings. Ordering new control.
James M.
DRYER AMANA NGD4655EW2 "Found unit unable to start when start button is pressed every time. Unit needs new start button. Button soft, no resistance when pushed. Will return when parts arrive will install fuses on return visit. ; ordrng 1 WPW10420741 (switch-pts)"
Chase F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found unit not cooling in RC or FC. Compressor completely dead. May just need a recharge. Compressor completely cold not running at all. Ordering compressor. Will need sealed system tech. Also ice pushed through ice container causing a break on the container. ; ordrng 1 WPW10347093 (ICE CONTAINER)"
Chase F.
REFRIGERATOR KITCHENAID KRFC704FPS01 "ER recall"
Jim S.
REFRIGERATOR WHIRLPOOL ASD2575BRW01 Ice maker is leaking; ordrng 1 WPW10300022 (icemaker)
Raymond H.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Upon arrival cx states unit not cooling properly. Evap has full frost pattern, parts for cooling already replaced. Need data loggers. "
Joe M.
TRASH COMPATOR KITCHEN AID KUCC151GSS1 Unit needs a new tilt switch due to the current tilt switch telling unit to keep crushing even when it shouldn’t making mother’s overheat. I had replaced the motor thinking it was the issue spoke to rich and he said to a code motor. ; ordrng 1 WP777811 (switch-dir)
Chase F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found unit not cooling in RC or FC. Compressor completely dead. May just need a recharge. Compressor completely cold not running at all. Ordering compressor. Will need sealed system tech. Also ice pushed through ice container causing a break on the container. ; ordrng 1 WPW10347093 (ICE CONTAINER)"
James M.
WASHER MAYTAG MVWC565FW0 "Found unit with rubbing on belt and burning smell possibly from motor. Ordering new motor, belt, and cam. Will return when parts arrive. ; ordrng 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 WPW10006384 (drive belt)"
John B.
DRYER WHIRLPOOL WGD9750WR1 "The dryer doesn’t always start up, the customer have to unplug it and let it sit for a few minutes and then plug it back in. The wall socket tested good. The control appears to scramble at times. Ordering the parts I need. The dryer function at this time.; ordrng 1 WPW10256719 (cntrl-elec) and 1 WPW10287717 (console)"
John B.
DISHWASHER WHIRLPOOL ADB1400AGS "The jet dry system does not work, the customer is complaining about it not heating the water. There were no error codes. Watering the parts I need.; ordrng 1 W10834731 (cntrl-elec) and 1 WPW10428217 (dispenser)"
John B.
REFRIGERATOR MAYTAG MFW2055FRZ00 "This needs a door, the right hand side refrigerator door is busted out so the door is crooked . This causes the door to not close at times, and frost inside the freezer and refrigerator section. Ordering parts ; ordrng 1 LW10858417 (dor-fip)"
John B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Sterling whirlpool technician. SR 7728486651 The wire harness for the dispenser and icemaker has been torn. Spoke to Whirlpool and the only way to repair this properly is replacing the freezer door. Ordering the part.; ordrng 1 LW11089011 (dor-fip)
John B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Andrew Whirlpool technician. SR7728487163. The refrigerator rolls forward when you open the door. There is no break/ stopper. Whirlpool offered some shims to hold a refrigerator back.; ordrng 2 4387828A (shim)s and 2 W10141622 (leveler)s
Antonio D.
WASHER WHIRLPOOL WTW5000DW1 Damper is broken and tub fell off. Ordering damper. ; ordrng 1 W11130362 (suspension)
Kevin M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Unit not cooling in RC and making loud noise. Found frozen over RC evaporator causing fan to hit ice and no cool. Ordering parts per service pointer. Allow 1 hr on return. Customer will defrost prior to repair. ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11211387 (cover-evap) and 1 W11457241 (DRAIN PAN)
Steven W.
DRYER - GAS WHIRLPOOL WGD5620HW1 Unable to put into diagnostics. Green LED is flashing. No display. Needs console and ACU.; ordrng 1 W11378949 (CONSOLE) and 1 W11417009 (ACU)
Patrick C.
WASHER MAYTAG MVWB765FW4 Found the unit not operating properly for customer. Checked motor rotor and gear case. Oil leak needs rotor and gear case ; ordrng 1 W11260238 (rotor) and 1 W11393685 (GEAR CASE)
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Not cooling compressor super hot partial frost pattern. Compressor high amp draw. Needs compressor; ordrng 1 W10507884 (compressor) and 1 W10913906 (coupler)
John B.
DRYER WHIRLPOOL MLG2000AWW "Secondary coil on the gas valve has failed. Installed new gas valve coils. The dryer tested good. Also, the ducting is clear and clean. The temperature was 168°.; used 1 279834 (2 COIL GAS VALVE SET) from stock"
Patrick C.
WASHER WHIRLPOOL WFW3090JW Wrong control ordered by previous tech ; ordrng 1 W11334214 (CONTROL )
John B.
WASHER WHIRLPOOL WRT518SZFM00 "The freezer door is not closing properly. Note, the pictures I took. We lined the freezer door and adjusted the hinge so it will close properly. The freezer door tested good at this time."
John B.
DISHWASHER JENN-AIR JDB9800CWS2 "The dishwasher would not always run or heat the water. Replace the main controller, replaced in noisy drain pump. Replaced the water sensor. Also had to replace the pump and motor assembly. The dishwasher tested good at this time. Whirlpool is covering the part."
Rod H.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Intermittently leaks water on floor on right side of product.Appears that freezer icemaker was leaking.Refer Icemaker not producing iceRust powder in bottom of drain collection pan looks like it overflows.Contacted Robert at wfcc tech line.Ice makers both over flowing won’t stop filling until start to overflow. Drain collection pan not cracked or broken.; ordrng 1 W10898228 (icemaker) and 1 W10898289 (icemaker)
John B.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Cleaned and lubed the drawer tracks for the freezer drawer, also for the ice in. Tighten the freezer door handle, refrigerator in the freezer tested good at this time."
Rod H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 No ice.....seems not to cool in freezer.Icemaker thermistor not registering a reading and ice box fan inoperative. Unable to prove a sealed system issue at this time ordering icebox fan and icemaker.Temps seem at as designed levels as long as door is closed.; ordrng 1 W10846539 (evaporator fan blade)
Andy H.
FREEZER WHIRLPOOL WRF736SDAM13 "Not cooling, found control and fan bad , replaced control and fan tested unit working properly"
Rod H.
OVEN WHIRLPOOL WOS51EC0HS01 Oven control user interface non responsive when attempting to turn on oven.Confirmed No response from user interface. Ordering user interface.SCHEDULE WHEN PARTS ARE IN; ordrng 1 W11296171 (console)
Andy H.
REFRIGERATOR KITCHENAID KBSD618ESS01 "not crushing ice and dispenser door staying open, replaced motor ice bucket and dooor chute, tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Gasket coming apart, replaced gasket and Tested unit working properly"
Tyler F.
COOKTOP WHIRLPOOL JGD8348CDP Customer stated that the right burner box is not igniting. Found broken wires and cracked ignitor. Ordering terminal block and ignitor in stock at coast and office.; ordrng 2 74004053 (sub 7432p073-60)s and 1 WP74005890 (terminal b)
Andy H.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Not making ice, found fill line frozen, installed sealer gum on line and also repaired freezer rail bin was not closing all the way had to remove door and bin to fix issue tested unit working properly"
Tyler F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer stated that the ice will not dispense. Ordering auger motor and bin was damaged during delivery..; ordrng 1 W11202789 (motor) and 1 W11212391 (bin-freezr)
Antonio D.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Freezer was not closing properly. Adjusted freezer door and aligned. Checked door gaskets. Working ok.
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the unit is not cooling. Found evaporator is frozen over and ice maker is not working. Ordering ice maker and fan motor not in stock. Customer to defrost.; ordrng 1 W11087438 (motor-evap) and 1 W11294907 (icemaker)
James M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Installed new parts and unit is working as intended. 37 in fridge and 0 in freezer.
James M.
WASHER MAYTAG MVWC565FW Allied new parts and tested unit. Unit is working as intended at this time.
James M.
DRYER MAYTAG MEDB835DW "Cut off old blower wheel, replaced motor and installed new blower. Unit now working as intended."
Patrick C.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Removed and replaced air tower. Applied adhesive to gaps. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Removed and replaced control. Tested unit. All ops checked good
Francisco S.
WASHER WHIRLPOOL WTW5000DW Found excessive shaking during spin. Contacted wpl tech line they advised replacing suspension rods. Ordering part RS for next Wednesday.; ordrng 1 W10594080 (suspension)
Patrick C.
WASHER MAYTAG MVWX655DW2 Customer concerned of off balance. Checked out and found the right rear suspension n9t installed properly. Reinstalled and secured. Tested unit. All ops checked good
Enrique R.
WASHER WHIRLPOOL WTW8500DW5 "In diagnostics found , long fill error code . Installed new valve , performed calibration . All functions tested normal , no leaks ."
Francisco S.
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Checked unit found water leak coming from fill tube. Order part to complete call.; ordrng 1 WP1106508 (gasket) and 1 WP2196157 (fitting) and 1 WP596669 (clamp)
Rod H.
WASHER WHIRLPOOL WTW5000DW3 "Shimmies and shakes violently when spinning and drainingConfirmed Found that leveling legs were not set at delivery/installation.Diagnostics did not indicate any stored fault codes nor di machine display any abnormal sound, vibration nor excessive shimmy an shake after leveling legs were adjusted.As designed operation was restored."
Francisco S.
DRYER MAYTAG MGDB835DC4 Checked unit found broken blower wheel. Ordering part RS for Tuesday ; ordrng 1 WP697772 (blower wheel)
Tom R.
OVEN WHIRLPOOL CWE5800ACS14 "Entered diagnostics, found error code F2E0. Ran unit, Lower functional, replace Control Board/User Interface. During operation there is no Fan operation, replace Blower Fan.Customer declines repair. No damage to unit or home from tech, job complete."
Juan G.
DRYER MAYTAG MGD3500FW0 "Door glass seal came off, seal is ripped, it needs to be replaced.; ordrng 1 W11126230 (seal)"
Tyler F.
KITCHEN WHIRLPOOL WDT780SAEM Customer stated that the unit is not draining. Found debris in pump. Removed debris and calibrated all works good at this time.
Cruz B.
RANGE WHIRLPOOL WFC150M0EW3 "Need more work- found bake & broil cycles not reaching temp, temp is increasing at cntrl but elements are not red hot, checked for voltage at block terminal and found 240v appliance needs a cntrl elec. ; ordrng 1 W11122557 (cntrl-elec)"
Patrick C.
BUILT- IN MICROW KITCHEN AID KMBP100EBS Found the unit needing the front door assembly and screws that weren’t ordered last time. I will have to pick up screws from hardware store ; rqstng P&A on 1 W10775494 (glass-door)
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Removed and replaced control. Tested unit. Didn’t fill. Noticed ice maker fill tube is iced over and the ice maker cup full of ice. Needs valve and fill tube ; ordrng 1 W11043013 (valve) and 1 W11415785 (FILL TUBE )
Danny G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is making noises and not cooling properly Found loud diffuser and not opening properly Need to order parts and rs call ; ordrng 1 W11164593 (diffuser)
Francisco S.
DRYER WHIRLPOOL WGD4950HW0 Checked unit found torn door gasket and squeaky pulley. Removed and replaced gasket and dryer repair kit. Unit now working properly.; used 1 4392065 (DRYER REPAIR KIT) from stock
Francisco S.
REFRIGERATOR KITCHENAID KSSC36FJS00 Removed and replaced filter and filter head. No leaks unit working as intended.