Near Riverside, CA 92503
Kevin
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Led light module in FC shorted out and caused damage to led module in RC. Ordering led module in FC. ; ordrng 1 WPW10515057 (light)
Near Denair, CA 95316
Cruz
Job Details: 05/06/2020
WASHER WHIRLPOOL WTW4855HW1 "Fixed for fcc- found unit not going into Agitation cycle, checked unit for codes and found f5e7 actuator fault code, I then installed new parts (cam, actuator) tested unit in a diagnostic test mode it completed filled, agitated, drain, spin, locked & unlocked, cleared code, no leaks, unit is working as designed, cx ok repair."
Near Hilmar, CA 95324
Cruz
Job Details: 05/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "File # 7727680855 Chelsea from whirlpool trade care team has documented that if cx call in about there garbage disposal tech is not responsible for any damages that the cx might think it broken, cx claims garbage disposal is making a loud awful sound like something is in there, I found no objects, found garbage disposal to sound normal, tech did touch or repair garbage disposal. Cx claims unit is not draining found pump to be seized causing pump not to work, installed new part (drain pump) tested unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, unit is now working as designed. "
Near Clovis, CA 93611
Jonathan
Job Details: 05/06/2020
FREEZER WHIRLPOOL WRX988SIBM03 Installed drip pan tested working to spec
Near La Crescenta-Montrose, CA 91214
Leon
Job Details: 05/06/2020
FREEZER AMANA ASD2575BRW01 Cx states that unit is not working properly.After running diagnostic check find that unit has different issue then prior Ice maker is not producing ice and unit has a bad auger motor.Ice dispenser is not working ; ordrng 1 W10298085 (harns-disp) and 1 WP2152713 (solenoid) and 1 WPW10300022 (icemaker) and 1 WPW10317991 (motor) and 1 WPW10397946 (cntrl-elec)
Near Glendale, CA 91206
Leon
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 Cx states that food freezing in fresh food section Ordering dumper diffuser and control board ; ordrng 1 WPW10594330 (control) and 1 WPW10637328 (cntrl-elec)
Near Los Angeles, CA 90065
Leon
Job Details: 05/06/2020
REFRIGERATOR AMANA ABB1921BRM00 Cx states that unit is not cooling in both compartments.After running diagnostic check find that unit is defrost and ice buildup up in freezer next to evaporator.Cx to defrost 24 hours prior ; ordrng 1 12002355 (thermistor kit) and 1 W10619951 (drain tube) and 1 W10902214 (thermistor) and 1 WPW10128551 (evaporator fan motor) and 1 WPW10503278 (refer elect cont brd)
Near Canyon Country, CA 91387
Raymond
Job Details: 05/06/2020
RANGE - ELECTRIC KITCHEN AID KFGD500ESS04 Upon arrival upper oven not heating found shorted ignitors. Butterfly wing nut stripped coming off. Needs but ignitors and burner.; rqstng P&A on 1 7103P030 and 1 W11174122 (burnr-oven) and 1 WP7432P143 (IGNITOR) and 1 WPW10324738 (igntr-oven)
Near Santa Clarita, CA 91387
Raymond
Job Details: 05/06/2020
MICROWAVE KITCHENAID KBMS1454BSS0 "Upon arrival cx states unit working but turntable not turning. Tested and found broken shaft. Taped shaft and tested, turn table motor weak and shorted. Needs fuse, turntable motor and shaft. Cx approved collected 115 card. 194.03 due.; ordrng 1 W11126044 (shaft-turn) and 1 WP4375321 (fuse)"
Near Riverdale, CA 93656
Enrique
Job Details: 05/06/2020
WASHER MAYTAG MVWP575GW0 "Installed drive hub kit . Tested it , All functions tested normal . No leaks ."
Near Paso Robles, CA 93446
Tom
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Tech found Water shut off at wall in the closed position, tech failed to turn on water previous visit. Opened Water shut off valve, ran Door Dispenser and IM Harvest, check okay, water supplied. Customer states that unit is freezing items in RC again. Visual inspection of FC Evap shows no frost build up or excessive cooling. Order Control Board, Damper Door, and Thermistor./Control Board - (W11043763)Damper Door - (WPW10196393)Thermistor - (W10316760); ordrng 1 W10316760 (thermistor) and 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)"
Near Bakersfield, CA 93311
Erick
Job Details: 05/06/2020
MICROWAVE WHIRLPOOL KBMC147HSS03 Brackets tensions are in place. Grooves on wall are no longer holding brackets in place causing door to come down. Parts no longer available. Cannot do repairs on this product. Job complete
Near Bakersfield, CA 93313
Erick
Job Details: 05/06/2020
FREEZER WHIRLPOOL WRT311FZDM01 Upon arrival found unit unplugged. Cycled unit and found unit fan not running causing it not to ciool properly. Replaced fan motor assembly. Re-tested unit unit is now cooling. Jack complete
Near Paso Robles, CA 93446
Tom
Job Details: 05/06/2020
RANGE WHIRLPOOL KSGB900ESS2 "Flame Adjustment check shows all Burners above recommended Flame Adjustment. Adjusted Flames, Front Left Burner unable to adjust, all other Burners check okay. Bake and Broil check okay. Informed customer of improper/incorrect Orifice installed in Front Left Burner, LP Conversion Kit not available. Replace LP Conversion Kit. order and replace LP Conversion Kit.; schdld next appmnt for 5/14 THU !"
Near Bakersfield, CA 93313
Erick
Job Details: 05/06/2020
WASHER WHIRLPOOL WTW4855HW1 Cycled unit and found unit with strip hub now causing it to fail. Installed new hub nut. Re-tested unit and unit passed all test no failures. Job complete
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 05/06/2020
REFRIGERATOR JENN-AIR JS48PPDUDE00 "Customer is concerned that the Stainless Steel surface of both doors got stained after using Bar’s Keeper Stainless Cleaner. I checked the unit and there was stains on the surface of both. I contacted the Tech Line (SR#7727757204) and he considered the issue like cosmetic. Also I contacted the Trade Partners (SR#772775204) and they will follow the Tech Line recommendations, they said that the customer is responsible for the replacement of the door panels."
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer was concerned of Ice Maker leaking. I checked the unit and I found an Iced Up Ice Maker Fill Cup. Removed Ice Maker and manually defrosted Fill Cup. Reassembled and tested ok.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 05/06/2020
WASHER MAYTAG MHW3505FW "Customer is concerned of washer not running or unlocking the door. Upon arrival the door was lock. I set the unit in diagnostic and there was a F3E1 code (Water level system error), F9E1 code (Long Drain), and a F5E2 code (Door Lock Error). When I ran a quick diagnostic test the pump got energized no stop, customer also admitted to damaged the Latch Assembly when he attempted to open it. Washer needs a Drain Pump and a Latch Assembly. Customer declined the repair estimate."
Near Rosemead, CA 91770
Juan
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Ice accumulated on air tower, fan area. Replaced evaporator fan and thermistor. Corrected gaskets on air tower. Advised customer not to block air ways and vents."
Near El Monte, CA 91732
Juan
Job Details: 05/06/2020
DRYER AMANA NGD4655EW1 "Replaced thermal fuse, it was open. Checked unit’s operations, dryer is heating fine at the time of service."
Near Rialto, CA 92377
Andy
Job Details: 05/06/2020
FREEZER KITCHENAID KRMF706ESS01 Found a leak near drier repaired leak and recharged unit . Tested unit working properly
Near Fresno, CA 93725
Jonathan
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Install compressor and dryer vacuumed and charged foun unit to have restriction tryed to blow out of cap tube un able need to call tech and let them know.
Near Alhambra, CA 91801
Juan
Job Details: 05/06/2020
DISHWASHER KITCHENAID KUDS03FTPA2 Inlet valve sticking open at times. Door comes down open hard down. Inlet water valve and door link and spring need to be replaced.Customer will shop around to see if purchasing a new one is the way to go.
Near South Pasadena, CA 91030
Juan
Job Details: 05/06/2020
REFRIGERATOR JENN-AIR JF42NXFXDE01 "Replaced middle led module on left side of RC. Checked ops, all lights are working properly at the time of service"
Near Bakersfield, CA 93309
Patrick
Job Details: 05/06/2020
REFIRGERATOR KITCHEN AID KRFF507ESS01 Removed and replaced rollers tested.
Near Los Angeles, CA 91401
Antonio
Job Details: 05/06/2020
DISHWASHER KITCHENAID KDTM404ESS3 Replaced latch assembly and user interface. Tested unit. Working ok.
Near Denair, CA 95316
Lance
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL AFD2535DEQ "Needs work- found faulty compressor as well as control damper loud on operation. We will also need to do extensive repair to copper tubing (discharge tube) due to possible leak as well. We will need to re route with parts ; ordrng 1 W10160407 (compressor) and 1 WP67003903 (control- d)"
Near Modesto, CA 95358
Lance
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB05 "Tech line sr#7727755827Customer complaint of doors not even as well as fridge door protruding slightly. Leveling issue, adjusted leveling and door to best of ability,as well as 1/8th inch protruding door is normal per tech line, unit working as designed"
Near Turlock, CA 95380
Lance
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Needs work- found low side pressure at +10psi as well as high side bellow 100psi. This unit has had extensive repair years ago and has symptoms of a leak. Unable to detect leak due to filter drier installed on unit is not dye drier. Recommended unit needs a new compressor system with dye drier installed. Customer will get back to us regarding repair or not.; ordrng 1 W10276644 (compressor)"
Near Modesto, CA 95350
Lance
Job Details: 05/06/2020
DRYER WHIRLPOOL WGD4815EW2 "Replaced gas burner with ignitor. Ran and tested, unit is now working and fully operational, no gas smell never was.. Advised nothing more we can do at this point, replaced everything in line with a potential leak. pGE already out and reports says no leaks."
Near Los Angeles, CA 90272
Isidore
Job Details: 05/06/2020
DRYER WHIRLPOOL GGW9250PW3 Removed top and front panels drum cleaned/ delist in dryer and installed new drum seals( front and rear) Test dryer operation ok at this time
Near Calabasas, CA 91302
Isidore
Job Details: 05/06/2020
DRYER ELECTRIC WHIRLPOOL GHW9300PW1 "Found F 5 water temp sensor error removed bottom front panel water temp sensor terminal was disconnected, removed connect and recrimped terminals, reinstalled sensor connector , test washer operation .Washer working as designed"
Near Bakersfield, CA 93311
Erick
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cycled unit and found solenoid not opening lll the way Causing failure. Both reservioir and valve will to be replaced; ordrng 1 W11168758 (reservoir) and 1 WPW10341329 (water valve assy)
Near Bakersfield, CA 93313
Erick
Job Details: 05/06/2020
WASHER WHIRLPOOL WFW5620HW0 Cycled unit and found unit with bad connector at you why consul causing it not to power run. Repaired and secured connected to counsel. Re-tested it and unit now power is on. Ran diagnostic and I passed all test. Job complete
Near Bakersfield, CA 93313
Erick
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Installed new door on unit, CUSOTMER approved door. Door open and closes with no faults. Job complete"
Near Hilmar, CA 95324
Cruz
Job Details: 05/06/2020
WASHER MAYTAG MVWB765FW3 "Fixed- installed new parts (gear case silder) calibration test 52 pass, auto test 51 passed, no codes, no leaks, unit is working as designed, cx ok repair."
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer is contacting Whirlpool Customer Service to obtain an Authorization to pay for the repair.
Near Terra Bella, CA 93270
Michael
Job Details: 05/06/2020
WASHER MAYTAG MVWC415EW2 Installed new lid latch W11307244Rebooted unit ran manual lid lock and now engages as designed. Ran unit through auto service test and passed all cycles as designed. All ops are normal job complete
Near Modesto, CA 95350
Lance
Job Details: 05/06/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 F7E1 error- No Heat- ran through calibration and unit passed and heating element did come on ok. Issue is within water temperature. Advised customer to try increasing water temperature coming into unit so that control board doesn’t disable heater circuit. If still is not working only other option is a new control board.
Near Wasco, CA 93280
Michael
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cx states fc lights are out and upper roof lights are dim inside rc.Installed fc light W11205083 and all lights are now illuminating properly in freezer and rc job complete
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL KSSC48QKS01 Customer stated that the refrigerator compartment is not cooling and now the freezer compartment is starting to thaw on the top. Found evaporator fan motor is not turning in the freezer. Ordering fan motor in stock.; ordrng 1 8201589 (fan motor)
Near Upland, CA 91784
Jaime
Job Details: 05/06/2020
WASHER WHIRLPOOL WFW9620HBK0 Installed the water- level switch. (Per tech support)and washer tested ok
Near El Monte, CA 91732
Juan
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Ice maker mechanism getting stuck, replaced ice maker, ran diagnostics, no water coming into ice maker. Water valve needs to be replaced.; ordrng 1 WPW10341320 (valve-inlt)"
Near Glendale, CA 91205
Leon
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Cx states that unit is not working properly.After running diagnostic check find that unit is frosted in freezer section.Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Arcadia, CA 91006
Juan
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Freezer light switch and light need to be replaced.; ordrng 1 W11205083 (module) and 1 W11384469 (SWITCH )
Near San Marino, CA 91108
Juan
Job Details: 05/06/2020
COOKTOP KITCHENAID KCED606GBL01 "Switches mechanism not working properly, they get stuck. Not springing back up. All five burner switches need to be replaced.; ordrng 1 W10843843 (switch-inf) and 1 W10857622 (switch-inf) and 1 W10911303 (switch-inf) and 2 W10917724 (switch-inf)s"
Near Fresno, CA 93704
Irvin
Job Details: 05/06/2020
WASHER WHIRLPOOL WTW5000DW2 "Replaced failed power cord, and control. Assembled unit completely. Confirmed outlet is polarized and powered correctly. Powered unit and calibrated passed. All ops normal."
Near Los Angeles, CA 91604
John
Job Details: 05/06/2020
REFRIGERATOR JENN-AIR JS42PPDUDE01 The lights Are not working in the refrigerator and the freezer section replace the LED control for the light system. The refrigerator tested good.
Near Los Angeles, CA 91331
Antonio
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Evaporator fan motor is defective. Ordered part. Expedite please. Did Not have one on truck; ordrng 1 WPW10464673 (motor-evap)
Near Los Angeles, CA 90041
John
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Water is leaking all over the interior of the refrigerator. The water filter split in two, which swelled up and ruptured the bypass inlet. Replace the water filter. Replaced the reservoir. The water bypass was replaced, The water valve. Refrigerator tested good at this time."
Near Modesto, CA 95358
Lance
Job Details: 05/06/2020
DRYER MAYTAG MED6630HC1 "Needs work- unit not operational, control board light flashing rapidly as well as not heating faulty element, we need to re route with parts for repair.; ordrng 1 280148 (cutoff-tml) and 1 W10909685 (fuse-thrml) and 1 W11387578 (ACU) and 1 W11427601 (DOOR SWITCH) and 1 WP3387747 (element)"
Near Glendale, CA 91208
John
Job Details: 05/06/2020
OVEN AMANA AGR5330BAW3 "The lightbulb broke off inside the light socket, the bulb socket was seized inside the light socket, replaced the light socket and the light bulb. Also replaced the control due to the light flickering."
Near Los Angeles, CA 90042
John
Job Details: 05/06/2020
DRYER WHIRLPOOL WED5620HW0 "F6E1 code. The customer has to turn the dryer off at the circuit breaker at times, to get it to start. RePlaced the wire harness to the control from the user interface. Replace the main control, replace the user interface also. The dryer tested good at this time"
Near Los Angeles, CA 90272
Isidore
Job Details: 05/06/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "David SR 7727756367Found control board W11413274 burnt and wiring harness W11131692, parts ordered; rqstng P&A on 1 W11131692 (harns-wire 103.15) and 1 W11413274 (CONTROL 82.55)"
Near Hilmar, CA 95324
Cruz
Job Details: 05/06/2020
WASHER MAYTAG MHW6630HC0 "File # 7727759061 sterling from whirlpool tech line said to call trade care team so they can order the drawer assembly from the factory not from marcone, after installing new parts (stator, drawer) water is leaking at dispenser again, look at pics, trade care is going to FedEx part to office in a few days, whirlpool wants tech to reinstall drawer assembly again."
Near Nipomo, CA 93444
Jim
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL PTB1953GEW Faulty fan motor. Replaced fan motor. Unit tested ok; used 1 WP2315539 (MOTOR-FAN) from stock
Near Nipomo, CA 93444
Jim
Job Details: 05/06/2020
WASHER MAYTAG MVWX655DW1 Replaced drive hub and agitator bolt. Ran calibration. Tested for leaks. Unit tested ok
Near Waterford, CA 95386
Cruz
Job Details: 05/06/2020
WASHER WHIRLPOOL WFW8620HW2 "Same issue- installed all new part again (upper and lower wire harness, cntrl elec, panel cntrl, ) unit is still codeing out with same codes, f3e5 f3e1 temp senor, water temp sensor, unit will not go into cycle, water will not enter wash tub as well, need to call whirlpool tech line about this unit, ; schdld next appmnt for 5/7 THU !"
Near Fontana, CA 92336
Tyler
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Customer stated that the dispenser is not opening the door after RO replaced refer door. Removed and replaced ice door dispenser motor and interface. Tested all works good at this time. Recall on RO please pay me for call.
Near Corcoran, CA 93212
Enrique
Job Details: 05/06/2020
BUILT-IN M/W JENN-AIR JMC8127DDS "Jenn aire microwave not powering on . Shorted user interface , part no longer available."
Near Madera, CA 93638
Kenneth
Job Details: 05/06/2020
WASHER WHIRLPOOL WTW4855HW1 Installed water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Near Shafter, CA 93263
Michael
Job Details: 05/06/2020
REFRIGERATOR KITCHEN AID KRMF706ESS00 Unit was sitting in kitchen with freezer door removed and unit defrosted. Cx states unit was building up large amount if one inside unit. Advised cx to plug unit back in and resch call so tech can properly diagnose unit.
Near Santa Clarita, CA 91355
Raymond
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL KBFN506ESS01 "Upon arrival upper rc and fc lights out. Found shorted modules. Replaced and tested, unit functions as designed."
Near Upland, CA 91784
Jaime
Job Details: 05/06/2020
WASHER MAYTAG MVWB865GC0 "Found clutch not engaging motor, clutch,and possible transmission needed. Customer calling customer service for a consecion; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
Near Muscoy, CA 92407
Rod
Job Details: 05/06/2020
WASHER MAYTAG MVWC565FW0 Noisy in rinse cycleConfirmed Buzzing noise no motor action found loose connections at motor and capacitor......resecured with normal operation returning
Near Calabasas, CA 91302
Isidore
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF989SDAB03 Found frost on refrigerator evaporator order WPW10501260 thermistor and WPW10501260 evaporator cover ; ordrng 1 W10902214 (thermistor) and 1 WPW10501260 (cover-evap)
Near Bakersfield, CA 93306
Patrick
Job Details: 05/06/2020
WASHER MAYTAG MHW8200FC "Pump not pumping water out intermittently. No blockage. Needs new pump; 1 WPW10605427 (pump-water)"
Near Los Angeles, CA 91604
John
Job Details: 05/06/2020
DISHWASHER KITCHENAID KDTE334GPS0 The third rack and the track system is coming apart. Need to order the parts to repair.; ordrng 1 W10913628 (track) and 1 W11027154 (dishrack)
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 05/06/2020
MICROWAVE WHIRLPOOL KMBS104ESS03 "Customer is concerned of Microwave completely dead after a loud pop the second time they use this unit. Customer refused a repair, customer wants a replacement of the Microwave."
Near Shafter, CA 93263
Chase
Job Details: 05/06/2020
WASHER MAYTAG MVWC465HW2 "Vacuumed out water, installed new drain pump. Calibrated then tested. Unit now draining with no problems and running through all cycles by design. All ops now testing normal. Job complete."
Near Modesto, CA 95350
Lance
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL ED5FVGXWS00 "Tech line sr#7727758385On arrival minimum ice on damper as well as air return, fridge temps ok at 41df liquid temperature. Customer states found return frozen over and poured hot water inside and now unit fridge cooling ok. Freezer temps checked ok at between -2df and 1df ok. Tech line requested 60degree bi metal to alleviate frosting fridge side air return.; ordrng 1 WP2182381 (bimetl-def)"
Near Lemoore, CA 93245
Alejandro
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found the unit not cooling,replace compressor and dryer,charge refrigerant and check condenser and evaporator fan motor running normal ; pckd up 1 W10913906 (coupler 1/4)"
Near Modesto, CA 95355
Lance
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Fixed- found ice Yoke dispenser loose causing no dispensing of ice and not able to turn ice bucket spindle. Tightened yoke and retested dispensing operation. Unit is now working and fully dispensing ice. Customer approves repair.
Near Bakersfield, CA 93312
Chase
Job Details: 05/06/2020
WASHER WHIRLPOOL WTW7500GC2 "F8e1, F3e2, F5e1, f0e4, found water valve clogged with dirt. Removed hoses and cleaned out valves. Unit now getting proper amount of water to unit. Calibrated then tested. All ops now testing out normal. Job complete."
Near Fresno, CA 93722
Irvin
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Removed power from fridge. Replaced components. Powered unit, turned on cooling. All ops are normal ice will produce with in 48 hrs."
Near Clovis, CA 93611
Timothy
Job Details: 05/06/2020
OVEN WHIRLPOOL WOD77EC0HS01 Customer states when they used the warmer after cleaning the unit restarted twice while they were trying to connection the device to WiFi. After some time the unit gave them the option to NOT connect to WiFi. They chose this option and the unit would let them bake. Found an FCE3 code. Cleared codes. Called WPTS ( 7727757845) and found this was a WiFi code stating the unit would not connect. They stated if the customer was not using WiFi then to turn it off. Turned off WiFi.
Near Los Angeles, CA 91604
John
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 The door is damaged on the upper section. Need to order a new door.; ordrng 1 LW10864696 (dor-fip)
Near San Bernardino, CA 92407
Rod
Job Details: 05/06/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 found gaskets DEFECTIVE, ORDERING DOOR SEALS. ; 2 W10688387 (gasket-fip)s
Near Modesto, CA 95355
Lance
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRFF507HWH00 "Icemaker error code E2, motor lost its position. Test#57 failed, icemaker not cycling/harvesting. Also, mullein is broken, causing door not to close properly. We will need to reroute with mullein and ice maker.; ordrng 1 W10846151 (rail-mulln) and 1 W11294907 (icemaker)"
Near Los Angeles, CA 91326
Randy
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KSSC48QMS01 Small leak coming from heater drainn pan. found frost pattern not full.Found high pitch compressor. Needs replaced needs all sealed system parts. Quoting for sealed system repair as well. W10841139 compressor. 876765 tube kit. WP2316878 heater pan. Call trade partners and documented inform Ed that customer declined service. Sr#7727630434.
Near Oxnard, CA 93035
Joe
Job Details: 05/06/2020
WASHER MAYTAG MVWB765FW3 Unit would not come on. Recalibrated and tested unit. Unit is now coming on and functioning as designed with no error codes. Job complete.
Near Westlake Village, CA 91361
Joe
Job Details: 05/06/2020
DRYER MAYTAG MGD8630HC0 Units door is not completely shutting. Was able to use wallet to adjust door hinges to correct position. Unit is now functioning as designed. Job complete.
Near Muscoy, CA 92407
Tyler
Job Details: 05/06/2020
RANGE WHIRLPOOL WFG320M0BB2 Customer stated that the oven is not heating up. Found failed igniter. Ordering igniter in stock.; ordrng 1 W11176454 (igntr-oven)
Near Riverbank, CA 95367
Lance
Job Details: 05/06/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "On arrival found 20df in fridge section, as well as freezer at -3df on food (bacon) frozen. All items in fridge are frozen; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10746274 (cntrl-elec)"
Near West Covina, CA 91790
Andy
Job Details: 05/06/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Needs valves; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)
Near Bakersfield, CA 93307
Alejandro
Job Details: 05/06/2020
RESIDENTIAL REFR WHIRLPOOL WRS325SDHZ01 "Found the unit not cooling, verify leak in the heat pan, order assembly pre cooler formed (w11189542) and drier uv(wpw10143759); ordrng 1 W11189542 (ASSEMBLY PRECOOLER FORMED) and 1 WPW10143759 (dryer)"
Near Los Angeles, CA 91367
Isidore
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Scott SR 7727702964Found Diffuser W11164593 noisy, part ordered. Customer advised too trim shelve liner going too far back. ; ordrng 1 W11164593 (diffuser 55.34)"
Near Kingsburg, CA 93631
Jonathan
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Found compressor running no heat transfer needs compressor and dryer ; ordrng 1 W10286069 (drier-uv) and 1 W10695094 (compressor) and 2 W10913906 (coupler)s
Near Victorville, CA 92394
Cesar
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Freezer Led and fresh food LEDS are not working found freezer LEF to be the failed LED ; ordrng 1 W11205083 (module)
Near Arroyo Grande, CA 93420
Jim
Job Details: 05/05/2020
OVEN KITCHENAID KODE500EBL04 Upper probe jack not working; ordrng 1 W11179310 (cntrl-elec) and 2 W11220388 (jack-probe)s and 2 WP9755542 (probe-meat)s
Near Victorville, CA 92392
Cesar
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW05 Seal system leak unit is low in Freon. Determined leak on low side. Also leak has cause a ball for ice to form around defrost bimetal keeping heater on on during defrost for to long the heater has now damaged evap cover ; ordrng 1 W10919804 (duct-air) and 1 W11024683 (cover-evap) and 1 W11209866 (compressor) and 1 W11407409 (EVAP)
Near Victorville, CA 92392
Cesar
Job Details: 05/05/2020
WASHER MAYTAG MVWC555DW0 Failed wash plate splines are stripped not engaging transmission shaft ; ordrng 1 W10902814 (washplate)
Near Modesto, CA 95358
Cruz
Job Details: 05/05/2020
WASHER MAYTAG MVW6230HW0 "Need more work- found unit grinding in a wash cycle, cx has a video of the issue, unit was in a cycle upon arrival, need to order parts for unit, cx is going to call Maytag about a replacement. Send cx this work order via email please thanks. ; ordrng 1 W10721967 (drive pulley) and 1 W11218170 (WASHER) and 1 W11423758 (GEAR CASE )"
Near Oakdale, CA 95361
Cruz
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Needs more work- sealed system tech need for repair- unit is not freezing items removed evap cover and found no frost pattern, look at pics, temps are @ 30°, allow 3 hrs for repair, cx wants Monday appointment send parts to LV. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator)"
Near Ventura, CA 93003
Aaron
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW8500DC5 "Checked operations unit has an F5 E1 which is a door lock asm problem , tested unit doesn’t recognize when door is locked then just turns off , replaced the door lock latch asm tested ops and recalibrated operations normal now at this time"
Near Salida, CA 95368
Cruz
Job Details: 05/05/2020
RANGE KITCHENAID KSGG700ESS "Need more work- found panel buttons not working only start button is beeping back at you. Cx claims convectional fan is making noises, ordering parts for unit. ; ordrng 1 W11029431 (panl-cntrl) and 1 W11048093 (fan-convct)"
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 05/05/2020
RANGE KITCHENAID KSGG700ESS1 Customer was concerned of Oven Bake not heating pass 200*F and eventually not heating at all. I checked the unit and I found the gas line in contact with the bottom portion of the Bake electrode diverting the spark to the range cabinet (Ground). Adjusted position of the gas line. Tested ok.
Near Los Angeles, CA 91325
Danny
Job Details: 05/05/2020
RANGE KITCHENAID KXD4636YSS Unit only goes up halfway and not venting Found unit only going up halway and then u it start shaking then going down Start button is also getting stuck ; ordrng 1 W10833182 (covr-swtch) and 1 W11097349 (covr-swtch) and 1 WPW10398274 (motor) and 2 WPW10398341 (switch)s and 1 WPW10421277 (arm-motor) and 1 WPW10421280 (arm-motor)
Near Oakdale, CA 95361
Cruz
Job Details: 05/05/2020
WASHER WHIRLPOOL MHW8630HC1 "Needs more work- error code f3e1 is flashing at display, panel cntrl buttons are not responding, no diagnostic testing due to o unresponsive buttons, need to order parts for unit. ; ordrng 1 W11316246 (switch-wl) and 1 W11351738 (CONSOLE. )"
Near Apple Valley, CA 92308
Cesar
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 Replaced control all tested good