The manifold did not have the switches. (Showed they were on the manifold as a whole part); ordrng 1 W10594392 (LF SWITCH) and 2 W10594391 (LR CEN)s and 1 W10594393 (Switch RF) and 1 W10597156 (R R)

Hinge and lid broken on the left side. F8/E6-water hazard F2/E1 -stuck keyThe unit has poor suspension unit is making a grinding noise while in operation. ; ordrng 1 W11401710 (Main control) and 1 W11165546 (Valve) and 1 W11259006 (Lid) and 1 WP8563965 (Hinge) and 1 W11130356 (Suspension)

"Main control board is getting proper power, not coming on. Needs main control. ; ordrng 1 WH22X33178 (Main control)"

After running dryer for ten mins motor became noisy will order motor and blower; ordrng 1 Wp697772 (Blower) and 1 W11364931 (Motor drive)

"Drive motor, making noise every time it reverses will order and replace; ordrng 1 W11239857 (Belt drive) and 1 W11497303 (Motor drive)"

Found tub movement and cam making noise will also order new belt and actuator unit has been overload this is what caused failure ; ordrng 1 W11481722 (Actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt drive) and 1 W11396716 (Damper)

Technical Service Pointer #: W11525530 Rev CUnit is tripping the breaker when putting the unit in bake. After about 3 minutes unit will trip breaker causing unit to shut off. Will need master tech; O-emld tckt

F0e5 f2e1. Running a diagnostic test. Gear case needed W11393685. Nut W10909670. Slider W10734521. Wash plate W10902814. ; ordrng 1 W11393685 (Gearcase) and 1 W10909670 (Nut) and 1 W10734521 (Slider) and 1 W10902814 (Wash plate)

Owner Maija. 949-315-9087. Dave Parker. Scratch on bottom of range. Mark 805-296-5828. Both contractors. Found out the delivery people called in unit. Tried doing a bake and oven tripping breaker. Now set unit at breaker and preheat of boiler worked and now trying oven bake. Calling tech line. Wasnt available. ; schdld next appmnt for 8/1 THU !

Oven will not function when ui panel and can not shut off unless its unplugged or circuit breaker is flipped. Center burner is not lighting all the way. Only half. 5304536402 control board. Ui board 5304534097. Mike with tech line. Unnerved cap 5304534690. File number 87465417. ; ordrng 1 5304534097 (Ui board) and 1 5304536402 (Control main board) and 1 5304534690 (Burner cap)

Wash plate/ agitator are fine. Will need to replace stator and rotor.; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor)

Units top interlock switch has broken off inside unit it and will need to be replaced. Unit will not run.; ordrng 1 W11493414 (Interlock switch)

Units valves are not opening on ice maker and water valve opens very slow. Will order parts.; ordrng 1 WPW10341320 (Dual valve) and 1 WPW10238100 (Water valve) and 1 W11089236 (Control board)

Need work- error code f5e7 actuator failure- cam is grinding on pully shield causing abnormal sounds- suspension is weak from normal wear - basket is banging against sidewalls- ordering parts for unit. ; ordrng 1 W10721967 (Cam) and 1 W11409708 (Cover) and 1 W11481722 (Actuator) and 1 W11396716 (Suspension)

Need a morning appointment- unable to get a hold of Whirlpool tech-support- due to after hours- ; schdld next appmnt for 8/8 THU !

Need work- freezer door is defective- watr is splashing into bucket bin causing block of ice- ordering part for unit. ; ordrng 1 W11577825 (Freezer door)

Unit has overflow in ice bin. Ice bin frozen in place. Ordering new ice maker and fill valve. Ejection buttton on ice bin does not work. Ordering ice bin. ; ordrng 1 W11548535 (Valve) and 1 W11548540 (Ice maker) and 1 W11185686 (Ice bin)

Unit looks to be brand new. No warranty paperwork available. Unit has no display. Breaker good.Quoted for replacement main board. Parts 330.00 (5304513222) control boardLabor 168.64Total after tax 525.86Quote saved in pics; saved tckt

Tested unit found hole in outer tub informed client not to use machine ; ordrng 1 W11219115 (Outer tub)

Tested unit found defective icemaker and water valve customer removed unit for inspection ; ordrng 1 W11043013 (Valve) and 1 WPW10300024 (Icemaker)

"Water valve leaking, causing ice in bin to clump up. Ice bin is frozen stuck. Rc upper led module dim and failing. ; ordrng 1 W11185686 (Ice bin) and 1 WPW10300024 (Ice maker) and 1 W11043013 (Water valve) and 1 W11527432 (Led module)"

Found unit freezing in FC; ordrng 1 5304522340 (Heater) and 1 5304526183 (Defrost timer)

"Unit not starting cycle. I found that the actuator arm is broken. Gearcase must be locking up cam causing excessive pressure on arm. Unit needs gearcase, actuator and cam. Ordering parts. Needs autho. ; rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator)"

"Went to removed stator bolt and bolt wouldnt come loose and stripped out. Will need to drill out bolt which will damage gearcase. Agitator seized and will be broken off. Ordering agitator and gearcase, will use rest of parts on return. Allow 2 hrs. ; ordrng 1 W11393685 (Gearcase) and 1 W11550891 (Agitator)"

"Unit is not working proper, the sides of the fridge is extremely hot. Not normal. Does not have a condenser fan. Unit was cooling when arrived, while testing it with techline unit shut off. Prior to visit customer said unit turned off by itself and last night turned back on but sides got extremely hot. And they had to turn off. Per techline to replaced main board and power cord. Voltage is getting to unit 119.2 ac. #7739616726; ordrng 1 W11455229 (Main Board) and 1 W11674368 (Power cord)"

Cycled unit and found F6 error code indicating user interface lost communication with control board. Ordering new user interface.; ordrng 1 W11478519 (Ui)

"Unit is not working, motor is not spraying water. Failure at the motor, unit also did not have filter and screen present, customer said that last technician that was here removed it and did not install back. Will need to order to properly use unit. ; ordrng 1 W11025157 (Sump and motor) and 1 W11219380 (Drain pump) and 1 W10872845 (Filter) and 1 WPW10463906 (Screen)"

"#7739314633Per techline replaced ui board, tested out thermistor and was reading right. 8.2 kohm Unit is still not producing ice properly, frost is present in the first two shelves of freezer. ; ordrng 1 W11574767 (Ui board)"

"F7E5 shifter failure.Unit is not spinning, tried to removed slider at the bottom and could not removed. Was able to remove screw but everything else is seized onto each other. ; ordrng 1 W11195971 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator) and 1 W10909670 (Spanner nut) and 1 W11393685 (Gearcase) and 1 W10752187 (Agitator screw)"

Installed pump and it was defective again. Ordering new pump again in kit.; ordrng 1 1901A (Pump)

JB out 7/31/24.Upon arrival found unit already moved away from alcove by customer.Found FC ice bin 50% full and the FF Section ice bin is full. Checked heat exchange and verified discharge line is hot and suction line is cool to the touch.Upon arrival found FF temperature at 39f and FC at 9f. Currently set at 33f and 0f.Spoke with Edwin at Whirlpool Factory Tech Line who recommended installing a data logger in both sections for two weeks before making any further repair. Edwin issued SR#7739613098.Ordering DATA LOGGERCONDENSER FAN MOTOR AND BLADEAND INVERTER BOX; ordrng 1 WP2188935 (FAN BLADE) and 1 W11087200 (INVERTER BOX) and 1 W11127829 (CONDENSER FAN MOTOR)

"Visual and physical inspection was conducted and found a unit that had had several power outages according to constructors, and after that unit has not been working at all. I have conducted some basic electrical testing and main board is getting power, inverter is getting power but compressor is not turning, condenser motor is getting power byt not turning. So I am recommending the following for replacement, main board, condenser motor, inverter board, ; ordrng 1 W11686639 (Control unit) and 1 W11623099 (Condenser motor) and 1 W11623097 (Inverter box)"

"This unit is not working as designed, its showing an F1 E1 error message that refers to a controller failure. I have practiced a hard reset on the the controller and did a quick function test and unit worked. Note, Should this customer calls back with the same complaint, please order tagged part and schedule a come back visit. ACU (W11524499); ordrng 1 W11524499 (ACU)"

Ui is glitched out. Will order and replace part needed.; ordrng 1 WB36X37060 (Ui)

After installing new components. Tested unit and unit is staying locked in pump out mode. Even after clearing shortly after unit enters pump out mode again. This is caused from a bad control a burnt out pressure signal on acu. Pressure fault from control. Will replace acu and have lower harness incase needed. ; ordrng 1 W11498190 (Control) and 1 W11233717 (Lower harness)

Found washer with exexively soap removed retest ok complete; O-emld tckt

Picked up data loggers. ; saved tckt

Removed and replaced inverter assembly. Unit is still not starting compressor. Ordering compressor kit and new inverter. Office ordering parts. Extra time needed on return trip ; saved tckt

Tested unit in diagnostic automatic test mode. Machine filled but didnt drain. Checked under machine and found wire to drain was severed on harness I just installed 6/12. Double checked my work with previous installed harness and found everything secured properly. Ordering another harness. Didnt callTechline because I found the issue but will call them next time while installing second new harness to document repeated issue. ; ordrng 1 W11335100 (Harness)

Ordering minstrel board and Yvette fan motor that comes with a thermister. That will be returning our parts to fix issue. ; ordrng 1 W10843055 (Main pcb) and 1 W11033168 (EVap fresh food fan)

Damaged floor will let supervisor bill now of issue ; schdld next appmnt for 7/31 WED !

SR 7739616510 order main PCB again because once we installed the main control board unit Spartan burnt out the board. Spoke with Techline and was advised to re-order main control board into install a brand new drain pump and lower harness. ; ordrng 1 W11419171 (Main pcb)

When installing new grate kit I found the left one broken right out of the box. Will reorder and reschedule for Saturday. ; ordrng 1 W11603169 (Great kit)

Found the ice maker not cycling. The freezer temp is at 0 degrees and took a photo. I removed the ice maker and checked power. Power ok. The ice maker that was sent was for a model ending is 00. This model ends in a 08. So different ice maker. Ordered correct one and rescheduling for Saturday. ; ordrng 1 W11700250 (Ice maker)

Drain pump locked up. Unit full of water.; ordrng 1 WH23X28418 (Drain pump)

unit and found broken cover. Ordering part for repair all other ops test normal.; ordrng 1 W11690848 (Latch cover)

Leaking Gearcase ordering parts for repair.; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Shield)

Found the fresh food evaporator leaking refrigerant this caused the compressor to run without refrigerant. Compressor failed do to overheating. Will need to replace the compressor and the RC evaporator.; ordrng 1 W10779331 (Compressor) and 1 W11505166 (RC evaporator)

Magnetron ordered has the wrong part number. Will reorder magnetron with proper number. Will also replace the high voltage capacitor. I replaced the diode but that did not fix the issue.; ordrng 1 W11409822 (Magnetron) and 1 W10850446 (Capacitor)

"F3e1, f8e1Found the pressure sensor inside the control faulty. Control is powering the drain pump continuously when no water is inside the unit. ; ordrng 1 W11603810 (Control)"

cycled unit and found temp in both sections are normal. Light are out found service pointer ordering new led.**** Special Project #: S84638 Parts (4 Kits of W11632139 only) & Labor within first 5 years of lifeEst. Completion date: 12/2/2025; ordrng 4 W11632139 (Led kit)s

Damaged main top will order; ordrng 1 W11719704 (Cook top black)

"Found unit stuck in up position, not reversing , checked drive system on unit, ordered return switches for unit.; ordrng 2 WC21X20249 (Return switch)s"

Tech was assigned as a helper;

Need to order bracket to complete repair- previous tech did not order bracket- ; ordrng 1 W11481730 (Bracket)

Drain pump not kicking on and lights flickering and control not functioning properly. ; ordrng 1 W10876600 (Pump) and 1 W11723354 (Control)

"Upon arrival according with customer after water is on the unit, noises are coming from the bottom of the unit. Check the unit and found error codes F2E1, F7E1, F7E6 and F0E2, this codes about stuck key, basket speed faults, motor fault and oversuds. Erase the codes and run test for each error codes. After inspection found the unit was having a heavy load causing the cover was damage on the agitation. This unit will need new drive pulley, capacitor, cover and belt. ; ordrng 1 WPW10427633 (Cover) and 1 W11395618 (Capacitor)"

"Upon arrival found unit with freezer light falling off, check the unit and found the light housing is broken causing the failure. This unit will need new light housing. ; ordrng 1 WPW10313917 (Freezer light housing)"

Pre-ID parts; ordrng 1 279834 (Coils)

"I found the unit not cooling at all, on closer inspection I found a very hot compressor to be stuck, no leaks found anywhere at this time of service , correcting issue by; ordrng 1 W11578205 (Compressor kit)"

"Need work- found damper to be stuck open causing food, drsinks to freeze, both refrigerator door gaskets are have started to wear and magnets have fallen out- led lights are not working in both compartments- error code e5 thermistor is shorted causing no ice production- ice box fan failed in diagnostic test 36- ice buildup at freezer evaporator as well-states authorization- ordering part for unit. ; ordrng 1 W10846539 (Fan) and 2 W10407212 (Gaskets)s and 1 W11658802 (Ice maker) and 1 W11224591 (Motor) and 1 W11683243 (Led lights)"

$250.00 CC Auth# TK3WYM- cod- blue book estimate- found defrost issue in ff compartment causing poor cooling- part (w11087438 fan motor $163.02) service fee $145.00- labor $210.12- tax $12.23 total amount $530.37 - $250.00 = $280.37 cx will pay the remaining balance after the repair is complete- ; ordrng 1 W11087438 (Harness)

Checking out unit. F6e1 1-runaway temp. F2e1 also. Unit is diagnostic mod room temp. Test mode started at 59 degrees. Boil works but bake doesnt. Austin with tech line. Mrc2 control. Sr 7739613073. Bake element. W11100515 control board. W10779716 bake element. Unit has a down draft system and needs to be to back together after. ; ordrng 1 W11100515 (Control board) and 1 W10779716 (Bake element)

"Unit not defrosting, heater open. Needs heater and thermistor; ordrng 1 5304522325 (Heater) and 1 5303918645 (Thermistor kit)"

"Unit not defrosting, open harness. Door seal worn needs harness motor and seal. ; ordrng 1 W10830162 (Door gasket)"

Rftt2306 87464129 need 6mm Alan key to adjust doors. Cx okayed for Friday. ; schdld next appmnt for 8/2 FRI !

Ordered condenser assembly found leak within condenser line. Already spoke to customer I will be ordering parts. They understood will return to perform sealed system job ; ordrng 1 W11548259 (Condensor)

"Needs 2 call count New problem , ice maker fill tube is iced over needs water line and valve , grease , ordered parts to repair the unit ; ordrng 1 WP2256096 (fitting) and 1 W10408179 (water vavle asm) and 1 W10445062 (connector) and 1 WP542638 (grease)"

Unverifiable issue. Unit shutting off intenprmittenly. Not reaching the set temperature. Mother board on order follow up required. ; ordrng 1 WR55X40445 (Control board)

"Unit not washing dishes pivot and track stop missing. . Unity also has bushings broken. Wash motor has failed. Parts on order, follow up required. ; ordrng 1 WPW10671941 (Sump and motor assembly) and 2 WP8268990 (Bushing)s and 1 WPW10082853 (Pivot) and 2 WPW10082861 (Track stop)s"

Evaporator fan motor has failed. Fan motor on order follow up required. ; ordrng 1 W11032800 (Evaporator fan motor)

"Found upper tracks rollers coming off, ordered upper tub wheel assy for unit.; ordrng 2 W11561080 (Wheel roller assy)s"

"Found ui panel buttons sticking, ordered control brd & ui panel for unit.; ordrng 1 W11637583 (Control brd) and 1 W11613564 (Console assy)"

"Found one door link fasteners broken,order parts for repair,8194001 Door link ; ordrng 1 8194001 (Door link)"

No fault codes stored. Unit does not drain properly. Multiple attempts to clear drain hose unsuccessful.; ordrng 1 WD24X27723 (Drain hose) and 1 WD19X25461 (Drain pump)

Handle not latching properly to door. Faulty handle strike. Will order and replace handle and catch. ; ordrng 1 WR12X31916 (Handle) and 1 WR02X31987 (Catch)

Upon arrival unit was unplugged and have been for days. Plugged unit in and there is nothing I could find off the bat. Instructed cx we need unit plugged in for a minimum of 24 hours to get a proper diagnosis. Scheduling cx for Friday. Will collect on return visit since I did not perform a thorough diagnosis.; schdld next appmnt for 8/2 FRI !

"Cx stated u it runs for a minute then shuts off. Stated that it works fine on timed dry. Found error code f3 e2, tested sensor bars at j13 connector by putting meter on resistance and running a wet towel across metal sensing bars. Meter moved up then went back to open when removing wet towel. Checked resistance of red and white wire at j14 connector. Called tech line they advised replacing acu unit even shut off during diagnostics.Sr#7739617197; ordrng 1 W11531525 (Acu)"

"Pan arrival inspected unit found unit making loud ticking noise when trying to turn on the microwave. Appliance manager relays not working correctly possible interlock harness issue unit is giving Hey F6E8 error code Ordering user interface, appliance manager, an interlock harness please charge double labor for double wall oven removal will need a two job count; ordrng 1 W11448962 (Appliance manager) and 1 W11600637 (User interface) and 1 W11578578 (Interlock harness)"

"Low ice production, found fc temp at 3.8 degrees lowest in fc. Small amount of ice in bin. Contacted tech line to troubleshoot with them. Full frost pattern found with 0.78 amp draw. Found no issues with system moved on thermistors found them working ok. Tech line wants data logger to see if this is a user problem or a temp issue.sr#7739507499; saved tckt"

Unit has a bad control.; schdld next appmnt for 8/5 MON AM

"Replaced parts and found that motor is bad needs mores part; ordrng 1 W11026785 (Motor), used 1 W10913953 (Actuator) from stock"

"Upon arrival, inspected Unit found both fresh food, compartment, drawer, shelves broken the wheels are broken off of them. Also found both drawers, broken with broken wheels on them checked for other things wrote up a quote for service call parts and labor. This needs to get passed on to the DWC for approval.; saved tckt"

Found units ice maker was making ice but not the proper amount. Ordering water inlet valve. ; ordrng 1 W11446814 (Water valve) and 1 W11331444 (Icemaker)

Drain pump non reactive. No error present. Set unit to rinse and spin. Drain no working. Ordering new pump; ordrng 1 203885 (Drain pump)

"Unit has frozen fill line to ice maker. Ordering new split valve, heater and ice maker. Ice dispenser broken not allowing ice bin to cycle properly. Noise inside unit from normal damper operation. ; ordrng 1 W11087201 (Heater) and 1 W11482383 (Valve) and 1 W11658802 (Ice maker) and 1 WPW10347093 (Ice container)"

Mounting for bulb in back of fridge came loose. Remounted socket. Filter jammed into housing and ejection arm broken. Ordering new filter housing and hoses. ; ordrng 1 W11162041 (Housing) and 1 W11162040 (Water tube) and 1 W11162036 (Water tube) and 1 WPW10179146 (Inlet valve)

When arrived unit full of black water and had drain error. Used pump to empty black water. Ordering new drain pump and will replace latch as well. ; ordrng 1 W11399437 (Pump)

Incorrect unit for work order . Unit is a GE not a whirlpool. Will need to reschedule. ; O-emld tckt

Wall oven not reaching correct temperature. Breakers ok. 2 JOOOB COUNT FOR OVEN REMOVAL. ; ordrng 1 5304533762 (PC BOARD) and 1 5304533808 (IGNITOR)

# 13799561. Case. Found refrigerator dispenser very slow called techline advising to replace this parts.; ordrng 1 WR17X33825 (Bypass) and 1 WR01X44227 (Flowristroctor) and 1 WR02X44241 (Autofill)

Found washer not starting broken strike .; ordrng 1 W11457841 (Strike)

Found refrigerator set at lowest setting still building condensation need this parts.; ordrng 1 5304537124 (Control) and 1 5304532517 (Freezer door)

Compressor has a locked rotor unit will shut off on thermal protection. Verified compressor is not shorted or has open windings. Will need to order and replace part. ; ordrng 1 W11574734 (Compressor)

"Checked diffuser function, Found very noisy diffuser, ordered diffuser assy for unit; ordrng 1 W11236851 (Diffuser)"

"#3590Unit moldy. Unit has rust on racks. Mold in hose.Smells but motor runs. Heater is corroded. Something hit heater and burnt it. Ran test. Heater wont heat. Ordering multiple parts. ; rqstng P&A on 1 WPW10545278 (Hose) and 1 W11025157 (Pump n motor) and 1 W11084121 (Sensor) and 1 W11169039 (Dishrack) and 1 W10161215 (Lower dishrack), ordrng 1 WP661566 (Thermostat), rqstng P&A on 1 W10906426 (Control), ordrng 1 W11227372 (Harness)"

"Upon arrival found spray arm was loose. Unit door falls. Not washing dishes. Tested and confirmed. Heater warped. Need multiple parts. ; rqstng P&A on 1 W11087376 (Pump n motor) and 1 W10703867 (Heater), ordrng 1 8194001 (Link), rqstng P&A on 1 W10837249 (Spray arm)"

"Unit found not responding to commands, Cx given quote for repair , Cx opts for not repairing it.Job complete.; ordrng 1 00705687 (Control board)"

Found no tone on plug to drain pump; ordrng 1 W11643701 (Harness)

"Through my initial visual and physical inspection, I found a unit that its temperatures are set to -5 and 33 and the unit is not cooling at all. Proceed to check compressor compartment and found an overheated compressor and condenser coils and drier as well. Called whirlpool to document and spoke with George, I have explained all my findings and he had me to perform the whole bunch of testing that also included readings an amperage draw from black wire before inverter and got 2.2 Amps. He had also asked me to tap the system but, I am unable to tap the system because I dont have enough tap valves. So without knowing exactly what to recommend, he said to come back with needed equipment to suffice whirlpool requirements. SR 7739613662 So I called Dane and explained what situation at hand is and he recommended to order compressor and evaporator assembly, and he would have Alejandro our sealed system guy to come reassess situation and have those two components in case he needs to replace them. ; ordrng 1 W11736670 (Compressor kit) and 1 W11504415 (Suction line) and 1 W11504431 (Discharge line) and 1 W11506619 (Process tube)"