Local Reviews
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Erick S.
DRYER MAYTAG MGDC465HW0 Cycled unintended found loose connector at sensor causing unit to short cycle. Rescued connector to sensor and harness. Retested it and it passes all tests with no errors. Job completed
Erick S.
OVEN WHIRLPOOL WFG515S0ES1 Units igniter is misfiring causing it not to ignite. Accessed and found loose connector at igniter. Resecured main harness and ignitor. Retested it and bo5 bake and broil are heating. It passed all tests with no errors. Job comp
Erick S.
REFIRGERATOR WHIRLPOOL WRS555SIHZ00 Found gears on ice bin slipping causing noise and also found ice jam. Removed ice jam and regreased. coupling on shaft and bin. Retested it and it passed all tests with less noise. Job comp.
Erick S.
REFRIGERATOR AMANA AFF2534FES6 Found unit with clogged drain causing it to build ice and push door open along with water leaks. Removed al ice build and Cleared drain. Reinstated drain and found no leaks. Door is now sealing and unit is cooling. Job comp
Erick S.
FREEZER HAIER IF71CM33NW Found unit no cooling upon arrival. Found compressor getting Voltage but not running. Unit has bad compressor. Compressor is not a serviceable part on this unit . Unit will need to be replaced. Job comp
Erick S.
WASHER MAYTAG MVWC555DW Cycle unit and found unit with bad control causing it not to advance in wash. Replaced control. Retested it and it passed dis*nsotic testing with no errors. Job completed
Erick S.
DRYER MAYTAG MGDC215EW1 Found unit not heating due open thermal fuse. Replaced fuse. Retested it with cuts and unit is no heating job completed ; used 1 3392519 (
Erick S.
REFRIGERATOR WHIRLPOOL WRS325FDAW "Found unit with ice maker double filling causing ice maker to freeze and not produce. Replaced ice maker, it cycled and filled with no errors, job comp"
Dane K.
WASHER WHIRLPOOL WTW5700XW Found washplate striped. Unit needs new wash plate; rqstng P&A on 1 WPW10215115 (washplate)
Dane K.
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Unit has a frozen icemaker fill tube. Found water valve not properly closing. Unit needs new water valve; ordrng 1 242253002 (valve-water)
Dane K.
OVEN WHIRLPOOL WOC54EC7HB00 Installed clock. Unit would not perform any function with new clock. Unjt needs new clock; ordrng 1 W11290642 (CLOCK)
Dane K.
REFRIGERATOR FRIGIDAIRE FFHX2325TP Upon arrival unit was not making ice. Unit had a bad solenoid on water valve letting it seal and icemaker and overflow shorting out icemaker module. Removed and replaced ice maker and water valve and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE FFHS2611LB Upon arrival unit was not making ice. Ice maker was getting voltage but would not harvest when manually advanced. Removed and replaced ice maker and tested unit. Unit functions normal now
Dane K.
DRYER WHIRLPOOL WGD4815EW2 Upon arrival the unit was loud. Found rollers and pulley warn out. Removed and replaced repair kit and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL KAWS850JQ2 Found basket drive that I just installed faulty. Unit will also need block; rqstng P&A on 1 W10820043 (brake & drive tube) and 1 W11084139 (block)
Dane K.
WALL OVEN FRIGIDAIRE FFGW2415QS Removed and replaced timer and tested unit. Unit functions normal now
Dane K.
WASHER FRIGIDAIRE FFTW4120SW Upon arrival the unit was full of water and would not spin. Found pump burned out. Removed and replaced pump and tested unit. Unit functions normal now
Dane K.
DRYER WHIRLPOOL WGD5000DW3 Upon arrival the unit smelled like burnt rubber and the gasket on the door was shredding. Found belt burning down because of faulty pulley. Install dryer repair kit. Unit still needs door seal and adhesive; rqstng P&A on 1 055980 (hi-temp cement) and 1 W10906683 (seal-door)
Dane K.
DISHWASHER GE GDT580SSF0 Unit was fixed. Customer was wanting the unit to be lifted higher so the handle did not touch her feet when she opened the door all the way. Installed the unit to customer satisfaction. Unit functions normal
Dane K.
FREEZER FRIGIDAIRE FFHS2611PF "Upon arrival there was ice and frost building up all over inside the freezer. Found freezer gasket not sealing. Unit needs a new freezer gasket; ordrng 1 241786006 (gasket,door frz)"
Dane K.
WASHER GE GTW460ASJWW Upon arrival the unit would fill with water and stop. Found the lid not locking. Removed and replaced lid lock and tested unit. Unit functions normal now
Dane K.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Upon arrival the unit would not wash. Found the wash motor getting voltage but would not turn on. Removed and replaced washer motor assembly and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWC415EW1 "Removed and replaced spin basket, suspension, agitator, wash plate, dispenser, and gear case and tested unit. Unit functions normal now"
Dane K.
WASHER WHIRLPOOL WTW8500DC5 Removed and replaced valve and control and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Upon arrival unit was not making ice or dispensing water. Found the water valve failing and the icemaker would not harvest. Removed and replaced ice maker and water valve and tested unit. Unit functions normal now
Chris M.
REFRIGERATOR AMANA AFI2539ERM03 Was out here previously replaced run capacitor. Customer indicates refrigerator is not cooling now. Found system to be short cycling needing new compressor and electronic controls.; ordrng 1 W11043763 (cntrl-elec) and 1 W11209866 (compressor) and 1 W11239039 (HARNESS WIRE )
Chris M.
DRYER CROSLEY ZED7009GW0 Customers issue was closer taking a long Time to dry .Upon arrival into dryer into diagnostics Received a F4-E4 Error code dealing with loss of power at some point. Cleared code found dryer hose to be way too long and kinked. Corrected issue. Dryer is heating and functioning as designed with proper airflow now. Job completed
Chris M.
DISHWASHER AMANA ADB1100AWB5
Chris M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
Chris M.
OVEN WHIRLPOOL WOS51EC0HS01 Customers issue is that consul is making noise speaker was muffled. Removed and replaced consul tested for proper function everything checks out good. Job completed
Chris M.
WASHER AMANA NTW4516FW3 Customers issue was wash machine was shaking and making weird noises. Found Left back Strut to be bad. Replaced all four struts. Then calibrated unit and ran system test all functions test normal. Job completed
Chris M.
DRYER WHIRLPOOL WED8500DW4 Customers issue is that dryer is not functioning or powering on. Upon arrival first thing I checked was voltage coming into the house. I am receiving zero voltage. Went outside to look at electrical panel found no breaker tripped.Electrical panel is very old . Informed customer to call landlord and have them correct the power issue before I can do anything. Job completed
Chris M.
RANGE WHIRLPOOL WFG525S0HW0 Customers issue no display no function to Her gas top range. Found control board to be shorted and nonfunctional removed and replaced. Tested and put in preheat to 350°. All functions tested good. Job completed
Chase F.
WASHER WHIRLPOOL WTW8040DW2 "Checked sump assembly for a possible stuck object. Could not remove basket due to washplate screw being seized up to gearcase. Will need to gearcase and washplate; ordrng 1 W10752187 (screw), 1 W10775188 (washplate), 1 W10811956 (drum)"
Chris M.
OVEN WHIRLPOOL WOS51EC0AS04 Removed and replaced control board. Found breaker you to be tripping. Looked at junction box behind oven found Wires melted. Informed customer of my findings they’re having electrician come out and correct issue .Replaced parts affected Due to the faulty wiring. After electrician does his job oven will work. Left breaker off tell electrician shows up.And reinstalled oven. Job completed
Chris M.
WASHER MAYTAG MVWB725BW0 On return visit replaced defective bearing and also replaced sensor. Then ran load test washer is now functioning as designed. No more fault codes no more issues. Job completed
Chris M.
WASHER MAYTAG MVWX655DW1 Customers issue Lid was off centered. Pulled washer apart made adjustment to hinges lid is now centered and latches operating as designed. Job completed
Chase F.
WASHER MAYTAG MVWC565FW1 "Will need those parts to make proper repair. Ordering parts; ordrng 1 W10752187 (screw) and 1 W11035751 (gearcase) and 1 W11161960 (AGITATOR)"
Chris M.
DISHWASHER KITCHENAID KDTE104ESS1 Removed and replaced defective pump assembly and sensor. Tested dishwasher for proper function everything checks out good. Job complete
Chris M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customers issue is freezer door was icing up around the gasket. Found the door was out of alignment. Corrected issue doors now sealing properly. Went through settings and diagnostics everything checks out good. Job completed
Chase F.
RANGE GE JGB720SEJ4SS "Could not locate a gas leak. Need to reschedule for master technician"
Chris M.
RANGE WHIRLPOOL WOS72EC0HS01 Customers issue Is that their oven Has no display does not work hasn’t work since they moved into the house. Now on Consol to be bad removed and replaced consul. Preheated oven the 350° all functions tested good. Job related
Chris M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found pump motor and control to be bad removed and replaced parts listed Then ran dishwasher through test cycle all functions test normal. Job completed
Chris M.
WASHER MAYTAG MVWB765FW3 Customers issue wash machine who’s making all kinds I’ve noises. Replace defective gear case and also rotor and stater.Reassembled washer then calibrated unit and ran through test cycle. Washer is now quiet and functioning as designed. Job completed
Chase F.
DISHWASHER WHIRLPOOL WDF330PAHW2 "Installed new parts, rack now closing properly. All other specs tested good. Unit working by design."
Cesar H.
WASHER MAYTAG MVWB766FW1 Found failed valve. solenoid leaking On valve routed for valve ; ordrng 1 W11165546 (VALVE )
Chris M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 found pump motor and control to be bad removed and replaced parts listed Then ran dishwasher through test cycle all functions test normal. Job completed
Chase F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed new valve and ice maker. All other specs testing good. Unit working by design.
Cesar H.
WASHER WHIRLPOOL WFW85HEFW1 Baffle came off the mounting clips on it are broken so I can’t remount it will need a new one ; ordrng 1 WPW10597205 (baffle)
Chase F.
WASHER GE GTW485ASJ3WS "Diagnosed a Ge washer. Found a faultymcontrol board not wanting to run a complete cycle. Installed new control board. Programmed board to correct model number, unit now running complete cycle and working by design."
Aaron B.
REFRIGERATOR WHIRLPOOL WRS586FLDM00 "Checked unit tested power at the motor motor was dead , replaced the motor tested unit worked 5 seconds then dead , checked the freezer door found Broken wire harness in the lower corner needs new door ordered part ; rqstng P&A on 1 LW10701909 (dor-fip)"
Chase F.
WASHER MAYTAG MVWC565FW0 Vacuumed out water from tub. Installed new drain pump. Tested unit. Unit passed all tests. Calibrated unit. Unit now running complete cycle and working by design.
Chase F.
WASHER WHIRLPOOL WTW4950HW1 "Installed new capacitor, tested unit. And unit is no longer making the loud clicking sound. Unit now running a complete cycle and is working by design."
Cesar H.
M/W OTR WHIRLPOOL WMH53520CS5 Replaced control all tested good
Cesar H.
MICROWAVE KITCHENAID KEMS309BSS00 Replace ui all tested good
Cesar H.
MICROWAVE GE JVM3160RF3S Replaced fuse and switches all checked good
Cesar H.
DRYER WHIRLPOOL WGD6620HW0 Found f3 e3 code contacted tech line because no service manual is available for this unit they said it’s an inlet thermistor fault code checked connections they checked good ohmed thermistor it ohmed good ran unit and when hot thermistor failed replaced thermistor tested unit all tested good
Aaron B.
REFRIGERATOR MAYTAG MBF2258FEZ01 "Replaced the dampener control the gears are rattling , replaced tested operations normal now , advised the customer the slight rattling is not broken and repair agreements are covered for things when broken not noisy, unit is working as designed"
Aaron B.
WASHER MAYTAG MVWX655DW0 "Replaced the gearcase , wash plate belt actuator , tested unit operations normal now"
Aaron B.
REFRIGERATOR WHIRLPOOL WRF560SMHB00 "Replaced the ice maker water valve , tested ok , found the drain was iced over checked ptrap asembly had some white chalky substance clogged up that caused drain to ice up, operations ok now at this time"
William L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Rubber seal on top of ice shut area stretched out, ordered replacement rubber seal. ; ordrng 1 WPW10287601 (seal)"
Tyler F.
WASHER MAYTAG MVWC6ESWW1 Customer stated that the unit wills with a little water at the end of the cycle. Cycle tested unit and found it is agitating during the fill cycle which is a bad auto load sensing switch and at the end of the spin the tub fills with water for 10 seconds leaving the clothes wet again. Ordering timer and auto load sensing switch in stock.; ordrng 1 WPW10243947 (timer) and 1 WPW10248240 (switch-sen)
Tyler F.
M/W OTR WHIRLPOOL WMH31017HS0 "Customer stated that unit will not power on. Found power to main control but no display. Ordering main control in stock.; ordrng 1 W10892389 (cntrl-elec), used 1 W10138793 (FUSE) from stock"
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Customer stated the unit is not powering on. Found voltage is going to the board but board is not responding. Ordering main control is stock.; ordrng 1 W11116590 (cntrl-elec)
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Customer stated that the door light does not come on with the left door and the door seal for the right door is ripped. Ordering seal and switch in stock.; ordrng 1 12002646 (light switch) and 1 W10830274 (gasket-fip)
Tyler F.
KITCHEN MAYTAG KDTM354DSS4 Customer stated that unit is leaking from underneath. Found unit is leaking from diverter valve. Ordering sump assembly in stock.; ordrng 1 W10805015 (pump&motor)
Steven W.
DRYER - GAS WHIRLPOOL CGM2745FQ0 Found radiant sensor sticking causing igniter failure. Parts to be sent to me tonight. ; ordrng 1 279311 (ignitor kit & bracke) and 1 WP338906 (sensor)
William L.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Replaced filter dryer, installed service port, recharged sealed system, ran vac leak down test, no leaks found, high side running at 150 psi,low side 0 psi, unit cooling at this time.; used 1 CD8404 () from stock"
William L.
DRYER WHIRLPOOL WED7500GW0 "F4E4, checked power to unit, found low air flow at house dryer air duct on side of home & lent buildup in dryer duct, advised cx to have ducts to dryer cleaned out in home."
Rod H.
WASHER WHIRLPOOL WTW5000DW1 Lid lock will just click on and off without actually lockingElectrical for duplex not supplying correct voltageConfirmed issue and ordered control and lid lock.Still will not operate properly when plugged into receptacle with proper requirements.; rqstng P&A on 1 W11116590 (cntrl-elec) and 1 W11307244 (LID LOCK)
Rod H.
WASHER MAYTAG MVWC565FW1 "Machine won’t startConfirmed Malfunction codes indicate the followingLid lock and control not communicatingWill not calibrate nor op in diagnostics.Ordering control and lid lock; rqstng P&A on 1 W11162438 (CONTRO, MACH) and 1 W11307244 (LID LOCK)"
Tyler F.
WASHER MAYTAG MVWB765FW3 Customer stated that the unit will not fill with water. Cycle tested and found that some solenoids are not opening and has a temp sensor fault. Removed and replaced fill valve. Calibrated and tested all works good at this time.
Tyler F.
DOUBLE OVEN WHIRLPOOL RBD275PDQ6 Customer stated that the unit lost power. Checked breakers and checked voltage to the main control. Found power at main control. Main control has been discontinued. Customer paid service call.
Tyler F.
OVEN WHIRLPOOL KFGG500ESS2 Customer stated that the broiler is not working. Found the flame tube for broiler is off of the gas valve causing gas not to fill the tube. Fixed and tested all works good at this time.
Tyler F.
OVEN JENN-AIR JJW3830WS00 Customer stated that when cooking vegetables when she opened the door the steam fogged the console up when she opened the door and she was unable to change the temps. Customer was cooking vegetables in both ovens uncovered which created a lot steam. Customer to start covering items to avoid issue. Checked and preheated both units all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Customer stated that the ice maker did not work after last tech left. Found fill tube was frozen and last tech did not clear out. Replaced line and tested all works good at this time. Recall on JH please pay me for call.
Raymond H.
DRYER MAYTAG MGDB765FW0 Upon arrival cx states unit intermittently stops working and becomes unresponsive. Tested and found UI and control become unresponsive. Voltage at board. Needs board and UI; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)
Steven W.
DRYER-GAS ADMIRAL AGD4675YQ2 "Found support rollers worn badly, worn belt and idler. Replaced rollers, belt, & idler. Cleaned shafts. Delinted base & motor. Tumbling, heating properly at this time. Complete.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Steven W.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Damper was returned on 03/13/19.Replaced right RC door assembly, nameplate. Reseated door gasket. Advised customer to leave BOTH RC doors closed for 5 hours before opening. Unit is cooling properly at this time. Evaporator motor is working properly. Complete."
Steven W.
DRYER - GAS WHIRLPOOL WGD5000DW3 Burner cuts off in 10 seconds. Found restricted vent duct. Advised customer to call duct cleaning service. Dryer is ok. Tumbling properly. Complete.
Steven W.
DISHWASHER WHIRLPOOL WDT710PAHZ0 "Ran diagnostics. Found wash motor not running. Power to motor.Water tested DW. DW is NOT leaking. Found air gap backing up. Advised customer to call plumber/ builder. needs pump & motor. Replaced pump & motor, retainer. Fills, washes, drains, rinses, & dries properly. Advised customer to use rinse aid for proper drying. Complete.; pckd up 1 WPW10503548 (retainer)"
Patrick C.
WASHER MAYTAG MVWB835DW0 Found the unit having issues with white spots on blacks. Needs new service kit. Also going to add agitator versus wash plate ; ordrng 1 W10894638 (cap) and 1 W11111453 (cntrl-elec) and 1 W11161960 (AGITATOR)
Steven W.
M/W OTR WHIRLPOOL WMH31017FW0 "Replaced turntable motor, driver, glass tray, lamp. Load tested ok. Keypad, blowers, lights are working properly at this time. Complete."
Rod H.
DRYER MAYTAG MGDB835DW3 "Seems to come out damp at end of cycle.Infant blanket has what appears to be burn marks on surfaceObserved normal discoloration on heat duct at back of dryer interior.After several burner cycles found that valve coils had ceased to activate gas valve. Replaced gas valve coil kit and now dryer dries as designed. As far as burning clothes no safety hazard exists. Issue can stimulate from overloading, heat setting chosen for certain garments and overly large garments mixed with smaller garments of dissimilar materials. Garment labels will instruct as to how to and what settings are approved by garment manufacture. Normal discoloration of rear ducting is normal.; used 1 279834 (2 COIL GAS VALVE SET) from stock"
Patrick C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found the unit hav8ng issues with a leak. Seems to be double filling ice maker. Aware of this issues need.s new controls and ice maker. The door for the ice container has trapped ice inside from the ice maker failure. Needs replaced too ; ordrng 1 W10843055 (cntrl-elec) and 1 W11127835 (UI) and 1 WPW10549589 (DOOR)
Rod H.
WASHER ROPER RTW4516FW1 Returned with ordered part and completed repairAs designed op restored
Patrick C.
FREEZER MAYTAG MZF34X16DW01 Unit still no cool. Low side in vacuum 10in vacuum. High side 80 psi. Broke cap tube at evap dye and Freon came flowing thru. Restriction in evap ; ordrng 1 W10858281 (evaporator)
Patrick C.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Found the unit no cool. Amp draw good on compressor. No Freon seems to be getting to evap. Broke cap tube and charge started to come out. Pinched line shut. Compressor when I arrived sounded horrible loud humming. Needs compresssor and evap. REQUEST DOUBLE LABOR IF POSSIBLE ; ordrng 1 W10836706 (evaporator), 131.78, 1 WPW10507886 (compressor),312.52"
Rod H.
WASHER MAYTAG MVWX655DW0 Noise when agitating.Confirmed Agitator worn out .........replaced and recalibrated machine as designed operation had returned; pckd up 1 W10902814 (washplate)
Patrick C.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Customer having cooling issues fridge fine but freezer not. By customer description of the unit clicking over and over sounds like a three way valve issue. Freezer is 20 degree and fridge normal temp. Lights still don’t work. Needs modules and three way valve ; ordrng 1 W10874835 (valve) and 3 W11205083 (MODULE )s
Raymond H.
REFRIGERATOR WHIRLPOOL MFI2569VEB2 Replaced control. Tested unit. Unit functions as designed.
Raymond H.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced fan blade. Tested unit. Unit functions as designed.
Raymond H.
DISHWASHER KITCHENAID KDFE104HBS0 Replaced tracks and seal. Tested unit. Unit functions as designed.
Raymond H.
DRYER WHIRLPOOL MDG3000AWW "Upon arrival unit not heating. Tested and found cracked igniter. Quoted cx for repair. 115 Sc 89.99 labor. Cx approved. Replaced igniter and tested, unit functions as designed.; used 1 279311 (IGNITOR KIT & BRACKE) from stock"
Kevin M.
WASHER WHIRLPOOL WFW6620HW0 "Power good at wall but console was non responsive. Intermittently working, voltage constant to main control. Need to replace main control and console. Ordering parts. ; ordrng 1 W11319991 (CONSOLE) and 1 W11322905 (CNTRL-ELEC)"
Randy C.
LAUNDRY WHIRLPOOL WTW8040DW4 Removed and replaced parts. Cx appoves job.
Randy C.
WASHER MAYTAG MHW8200FC0 Removed and replaced parts now working as designed no leaks inside of hoses or dispenser . Cx approves job at this time
Randy C.
WASHER MAYTAG MHW8100DW0 Found water staying in Bello. Bella was misaligned. Relocated Bello unit now working as designed draining water. Job complete
Randy C.
DRYER AMANA NGD4655EW2 Dup. Removed and replaced parts now working as designed
Kenneth M.
REFRIGERATOR BOSCH SHX68T55UC/07 E15 error code getting leak. Leak coming from motor or diverter assem. Can pin point the exact location. Replacing both. Did not reschedule due to part availability ; ordrng 1 00751950 (DIVERTER ASSEM) and 1 12008381 (CIRCULATION PUMP)
Kenneth M.
DRIYER GE GTD33GASK0WW Upon further inspection found the tub weld worn causing excessive biberations of unit as well. Ordering new drum. ; ordrng 1 WE21X24544 (DRUM)
Patrick C.
REFRIGERATOR KITCHENAID KBFN402ESS02 Found the unit not shutting properly. Removed and replaced shim and found the hinge loose. Making noise and not allowing to close. Tightened and secured. Tested unit. All ops Check3d good
Jim S.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Broken wire to fill tube heater; ordrng 1 W10917894 (FILL TUBE)
Patrick C.
REFRIGERATOR AMANA ASI2575GRB00 Found the unit not making ice. Checked ice maker and it’s getting voltage and no harvest. Needs new ice maker. Removed and replaced ice maker. Tested unit. All ops checked good
Michael M.
OVEN JENN-AIR JJW2827DB00 Cx states UI keeps throwing f2 e1 fault and is now unresponsive.Tech removed power. Removed and replaced new console. Rebooted unit. Unit now powers on. Set time and date. Tested bake 350° and all ops are normal. Advised cx to test unit and report back if problem persist. Unit ops as designed job complete
Jim S.
WASHER MAYTAG MAT20MNAWW0 Broken tub; ordrng 1 W10371566 (tub)
Jim S.
WASHER WHIRLPOOL WTW7300DW1 F0E5F2E1 Faulty water valve is causing the noise.; rqstng P&A on 1 W11173597 (WATER VALVE )
Michael M.
DRYER WHIRLPOOL WGD75HEFW0 Cx states the dryer is damaging their clothing since they first purchased it. Cx showed tech on right side of lint screen housing is not flush and has a gap in which clothing is getting snagged and torn. Took quick pic Removed hardware from lint screen housing screws and moved lip back into position. Resecured hardware. Inspected both felt liners and found no obstructions. Ran unit and housing stays in place. Unit ops are normal job complete
Michael M.
OVEN WHIRLPOOL WOS51EC0HS00 "Killed power to unit. Removed and replaced stainless console. Rebooted power, set date and time. Unit ops as designed. Advised cx to monitor clock and call back if issue persist. Unit ops are normal job. Complete"
Jim S.
WASHER GE GFW450SPM1DG Noisy drain pump and the water diverted valve; ordrng 1 WH43X10059 (diverter)
Michael M.
WHIRLPOOL MVWX655DW1 Cx states unit is not washing properly. Takes long time to fill.F0E4 fault stored. Tech ran manual hot and cold and found hoses reversed. Switched hoses. Cleared faults and ran auto service test. Unit cycled and ops as designed. Job complete
Kevin M.
REFRIGERATOR MAYTAG MFT2976AEM00 "unit not cooling in both compartments. I found old silver evaporator with small leak in it. Unit needs compressor and evaporator under s code S71233. Removed and replaced compressor and evaporator. Vacuumed system down. Filled with 5.5oz of Freon. All tests good. ; used 1 134A (134A 5.5OZ), and 1 AF1200 (TUBE EXTENSION) from stock"
Jim S.
WASHER SPEEDQUEEN AWN43RSN115TW01 Balance ring bad; ordrng 1 203968 (TUB TOP) and 1 39837 (BALANCE RIN) and 1 725P3 (TOOL)
Kevin M.
WASHER WHIRLPOOL WTW8000DW5 Unit making noise while agitating. Removed rotor and found failed slider. Removed and replaced slider. Tested unit. All tests good. ; used 1 W10734521 (SLIDER) from stock
Kevin M.
RANGE KITCHENAID KFGD500ESS04 Customer concerned with flames on cooktop. I needed to adjust flames and burners. Tested unit. All tests good.
Kenneth M.
MICROWAVE OVEN FRIGIDAIRE LFMV1645TF Found unit it’s no power. Found breaker flipped. Powered off. Flipped breaker and tested unit. Unit is now working properly. Informed customer not to open door while unit is running to either wait till it’s finished or to hit the cancel button first before opening door. Customer approves function
James M.
DISHWASHER WHIRLPOOL KUDE70FXSS5 Inspected unit and found lights on UI not shutting off. Pro wash option not lighting. Ran auto test. No errors from auto test. Ordering new UI will return 4-9 to install. ; ordrng 1 WPW10481144 (panel-cntl)
Kenneth M.
WASHER MAYTAG MVWB765FW3 Installed gearcase and tested unit. Unit is now working properly. Customer approves function at this time
Kenneth M.
DRIYER GE GTD33EASK0WW Installed dryer drum and tested unit. Unit is now working properly. Customer approves function at this time.
James M.
REFRIGERATOR WHIRLPOOL WRT311FZDT Inspected unit. Found unresponsive evap fan causing ice to buildup in freezer section. Defrosted unit. Ordering new evap (wp2315539) and fan blade(wp2163777) will return 4-9 to install. ; ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 Fridge not cooling due to ice blocking air way. Removed all ice. Sealed cabinet and liner and tested unit. Unit is now working properly. Customer approves function at this time.
James M.
FREEZER WHIRLPOOL WRF535SWHZ01 "Inspected unit. homes out compressor c-m 5.0, c-s 5.2, m-s 10.0. Pulled amp reading from compressor .5 amps. (Low/no load) Ordering new compressor, dryer, and evaporator. Will need sealed system tech for completion. ; ordrng 1 W10507884 (compressor) and 1 W11256565 (EVAPORATOR) and 1 WPW10143759 (dryer)"
Kenneth M.
DRYER CROSLEY CGD147SBW0 Found unit with a clogged home vent. Informed customer to get a vent sweeping done. Tested unit without vent attached to wall. Dryer getting up to 220 degrees. Unit is working properly. Customer approves function at this time.
James M.
OVEN WHIRLPOOL KOSE500ESS04 Found oven not staying at desired tempetures during bake. No errors in diagnostics. Ordering new oven temp sensor and bake element. ; ordrng 1 W10859573 (sensor) and 1 WPW10546517 (elmnt-bake)
Jim S.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Repaired liner using tape and quieted the vibration noise at the condenser
Jim S.
REFIRGERATOR MAYTAG LFHB2741PFBA
James G.
REFRIG/SIDE-BY-S FRIGIDAIRE FGHS2631PF4A
Jim S.
WASHER WHIRLPOOL WFW6620HC0 The legs to the pedestal were not locked. Leveled unit and locked the legs
Jesus C.
WASHER WHIRLPOOL WTW4950HW1 "Removed agitator and pulled unit out. Removed shield, motor, shifter and gearcase. Installed new gearcase and assembled unit. Ran calibration and auto test. Unit is now working as design."
Jesus C.
MICROWAVE WHIRLPOOL WMH31017HS2 "Pulled unit out and removed top panel. Removed magnetron,diode, capacitor and fan. Installed new parts and assembled unit. Tested and unit is now working as design."
Jesus C.
WASHER WHIRLPOOL WTW4955HW1 Customer states that unit takes to long to fill. Ran test and found error code. Unplugged unit and removed hoses. Removed UI panel and valve. Installed new valve and assembled unit. Ran unit and unit is working as design. F8-E1. Long fill
Jesus C.
DISHWASHER WHIRLPOOL MFI2570FEZ There was not unit to repair.
James G.
DISHWASHER KITCHENAID KDTE304DSS0 Removed debris from drain pump
James M.
REFRIGERATOR MAYTAG MSB27C2XAW Replaced fan motor and blade. Unit is now cooling as intended. Instructed customer to allow 24 hours for temp to stabilize. Customer approves function.
Irvin F.
WASHER MAYTAG MVWB835DW3 "Cx says the console will not except commands. There is an issue with the console. Was able to get into diagnostics, but error code selection no present. The start pause button is an issue paused the test would not restart. Replaced console. Checked error codes, no codes listed after console replacement. Ran test 51 to completions all ops normal. The unit mid spin failed. The main control still shows no errors unit needs replacement main control. ; ordrng 1 W11170706 (cntrl-elec)"
James M.
REFRIGERATOR WHIRLPOOL WRT311SFDM Checked unit and found it to functioning at this time. Replaced thermostat and cntrl elect. After install unit is functioning as intended.
James G.
REFRIGERATOR WHIRLPOOL KSSO48QTX02 Tech line agrees that board is probably defective Replaced listed part
James G.
WASHER ELECTROLUX EFMG617STT0 "Removed build up lint on blower wheel, also reversed spring on idler pulley to avoid belt rubbing on bracket.Tested ok"
James G.
WASHER MAYTAG MHW3505FW1 Removed large ball of hair from bellow where door sealsTested ok
James G.
DISHWASHER BOSCH SHP65T55UC/09 Removed items from air gap stemTested ok
James G.
DRYER - GAS WHIRLPOOL WGD4800BQ2 Replaced listed part Tested ok ; used 1 WP3392519 (THERMAL FUSE) from stock
James G.
DRYER WHIRLPOOL GEW9250SU0 Replaced listed part Tested ok
James G.
DRYER ROPER RGD4516FW0 Removed screw from front felt Tested ok
George Y.
REFRIGERATOR GE GFE27GGDCBB Need main control board not the cord ok to order part ordrng 1 WR55X20007 (board assembly main contr)
James G.
REFRIGERATOR KITCHEN AID NANA NANA Canceled by me
Isidore A.
OVEN KITCHEN AID KDRP767RSS00 "Test oven at 350 degrees F. Found calibration off. set oven calibration add +5 degrees on bake, convection roast and convection bake. To customer satisfaction at this time."
Isidore A.
DISHWASHER KITCHENAID KUDS30IXSS8 "Removed upper rack adjusters and feeder tube, installed new upper rack adjuster and feeder tube. Test dishwasher operation ok at this time."
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 Removed power installed parts. Ran test check of parts passed. Calibrated unit passed. All ops normal
Irvin F.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "The cx says gaskets are not sealing properly. Checking the units gaskets all are in good shape. Talking to cx she has questions about the gasket and some slight gapping. CX INSTRUCT ON GASKETS, AND FEATURES OF THE UNIT TALKED ABOUT LOADING AND AIR FLOW. 7nit is fully operational. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "The unit has a failed dampener. The motor is not operating. Removed power, installed replacement dampener. Powered, unit cycled. All ops normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Removed power from unit. Removed failed IM. INSTALLED REPLACEMENT IM. powered the unit observed the IM, CYCLE AND FILL. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Removed power. Installed evap motor. Powered unit, cycled on all ops normal. 24 hours to balance temps."
Irvin F.
DRYER MAYTAG MEDX655DW1 Replaced failed relay. Powered unit test passed. Stays in place and starts unit. DONE.
Irvin F.
DRYER MAYTAG MEDB755DW2 "Cx haveing noise issue. Says timer is irrational at times. The noise is normal. Opened unit checked the roller belt and pulley all good. The venting has no kinks, reduced length. Assembled unit all ops good. Noises are in normal."
Irvin F.
DRIYER WHIRLPOOL WED5000DW2 "Installed level feet. Checked for loud noise, gone. All ops normal."
Irvin F.
DRYER MAYTAG MEDX655DW1 "Cx says the dryer is making intermittent odd noises. Started the unit and allowed to run. Running smooth. The unit is on a wooden plat form that is not secured, loose. Replaced dryer kit to appease cx."
Hector Z.
WASHER MAYTAG MVWC415EW2 "Replaced gear case, cam, actuator, belt drive, hub drive, and agitator. Recalibrated. Ran a manual/automatic diagnostic test. Tested ok."
Hector Z.
WASHER WHIRLPOOL WTW7500GC2 Replaced fill valve. Tested ok.
Hector Z.
REFIRGERATOR KITCHENAID KRSC500ESS01 "Ice maker not producing ice. Checked unit and found iced up ice maker fill tube, due to leaking water valve, also ice maker thermistor unattached from the ice maker try. Replaced both. Tested ok."
Hector Z.
LAUNDRY MAYTAG MVWX655DW1 Replaced housing assembly. Tested for leaks. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Low water pressure and low ice production. Checked unit and found kinked dual valve water supply line. Adjusted fitting line. Tested ok.
George Y.
RANGE WHIRLPOOL WFG320M0BS3 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
LAUNDRY MAYTAG MVWC565FW1 Found washer working ok customer experiencing clothes still wet after cycle not enough water in unit customer instructed how to used machine and soap complete. No dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL MHW3505FW1 Found washer with drain pump just running not shutting off no upstruction in pump clear code f3e1 drain pump issue retested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRT348FMES00 Spoke to Alec will closed out ticket complete.
George Y.
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed parts tested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER MAYTAG MEDB766FW0 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
DRYER MAYTAG MGD3500FW0
Erick S.
WASHER WHIRLPOOL WTW5000DW0
Erick S.
REFRIGERATOR GE PFE29PSDASS PLEASE ORDER CONTROL; ordrng 1 WR55X26038 (refrigerator inverte)
Erick S.
RANGE WHIRLPOOL WFE505W0HZ "Installed new parts on unit. Retested it and it passed all tests with no errors, job comp"
Dane K.
REFRIGERATOR FRIGIDAIRE FFSS2615TD Upon arrival the water valve was constantly releasing water into the freezer through the icemaker fill tube. Icemaker is in a huge block of ice. Unit needs a new icemaker and new water valve; ordrng 1 241798231 (ICEMAKER) and 1 242252702 (valve)
Erick S.
OVEN WHIRLPOOL WFG520S0FS0 "Installed new board, retested oven and is now heating . Job complete"
Erick S.
ICEMAKER FRIGIDAIRE FFHB2740PP Installed new parts on unit.retested it and it passed all tests. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRF767SDEM Installed new parts on unit. Retested it snd it passed all tests with no errors. Job complete
Erick S.
REFRIGERATOR FRIGIDAIRE FFFH20F2QW Unit has large dent on the bottom left of cabinet frame causing an air gap and unit door seal not. Due to this unit is building frost inside unit and around door.
Erick S.
DRYER ELECTRIC WHIRLPOOL WFW94HEXW "Found unit with bad door latch mechanism causing it no to lock and or advance in wash. Replaced latch. Retested it snd it passed all tests with no errors, job comp"
Erick S.
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Cycle unit snd found unit not to cooling into either compartment. Found compressor and fans not running. Accessed main control snd re secured main harness to control board. Powered unit ,units fans and compressor are now running. Unit is cooling in both sections. Job comp"
Chase F.
BUILT IN MICRO JENN-AIR MHWE201YW00
Chase F.
WASHER WHIRLPOOL WTW5000DW1 "Diagnosed unit, found a latch not wanting to interact, Right part number incorrectlly packed. Need to re order; ordrng 1 W11307244 (LATCH)"
Chase F.
WASHER MAYTAG MVWC415EW2 "Found a weak suspension making basket bounce up and down more than once, will need new part.; ordrng 1 W10780044 (suspension)"
Chase F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Compressor running very weak. Could possibly be a leak or restriction in the system. Will need a sealed system. Ordering compressor. Will need to schedule for a sealed system technician. ; ordrng 1 240550942 (compressor)
Chase F.
OVEN WHIRLPOOL WFG320M0BS3 "Installed new valve. After installing found broken gas line from valve to regulator, will need that part so that unit does not leak gas. ; ordrng 1 W10512963 (tubing-gas)"
Chase F.
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Unit not cooling properly. Not getting 12v dc to fan motor. Needs new fan motor in freezer section; ordrng 1 809069201 (motor)
Dane K.
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Removed and replaced solenoid assembly and tested unit. Unit functions normal now
Dane K.
DRIYER WHIRLPOOL CGD9060AW0 Dryer did not need service.
Dane K.
WASHER WHIRLPOOL KAWS850JQ2 Removed and replaced gear case and basket drive and tested unit. Unit functions normal now
Cesar H.
RANGE GE JGP963SEK1SS Found failed switch for center burner switch not closing to send power to module ; rqstng P&A on 1 WB18T10338 (switch harness)
Chris M.
WASHER MAYTAG MVWB765FW1 Customers issues clothes were coming out spotty. I entered washer into diagnostics receive F2-E1 code. I cleared the code and then Calibrated unit and then ran systems test. All functions tested good. Pulled hot and cold water supply hoses off cleaned sand and sediment that was built up. Informed customer Of my findings and what I did. Job Complete
Chris M.
DISHWASHER KITCHENAID KDTM404ESS3
Aaron B.
RANGE KITCHENAID KSDB900ESS2 "The burner indicator graphics on the stainless panel is gone , ordered part to correct issue ; ordrng 1 W10913685 (panl-cntrl)"
Aaron B.
REFRIGERATOR KITCHENAID KRFC300ESS01 The value of the thermistor is incorrect and the main control board is not taking code ordered new thermistor and main boards; ordrng 1 W10316760 (thermistor) and 1 WPW10317076 (cntrl-elec)
Chase F.
REFRIGERATOR AMANA ASI2175GRB01 Diagnosed an Amanda refrigerator. Found a defective door not closing properly. Cx claims they are sending it back to whirlpool.
Cesar H.
DISHWASHER FRIGIDAIRE FFCD2413UW1A Crack on tub on dishwasher causing unit to leak during use. Unit was installed and installer notified customer of leak at install. Customer declining any repair on the unit at this time would need tub assembly replaced part 5304502974
Cesar H.
DRIYER GE GTD33GASK0WW Temp dial not centered on setting causing unit not to heat turned dial to center on temp setting unit tested good
Chase F.
REFIRGERATOR MAYTAG MSF25C2EXW00 Installed new parts. Ice now dispensing out with no problems. Unit is now working by design.
Cesar H.
REFRIGERATOR FRIGIDAIRE FFTR1821TS0 Replaced and compressor recharged system with 4.25 oz of 134a unit has a full frost pattern on evap all checked good at this time
Cesar H.
WASHER WHIRLPOOL WTW8000DW2 Replaced valve tested good
Cesar H.
REFRIGERATOR FRIGIDAIRE FFFC25M4TW Replaced compressor recharged with 11.99 oz of 134a all tested good
Aaron B.
VENTHOODS IKEA IH6302YS0 Replace the light sockets customer provided new lightbulbs installed tested operations unit is working as designed now