Local Reviews
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Jim S.
WASHER MAYTAG MVWX655DW1 "Basket and nut are stripped and will not catch on the transmission spline.; ordrng 1 W10528947 (drive hub kit), 11.78, 1 W10752719 (basket), 1 W11035751 (gearcase)"
Jim S.
WASHER WHIRLPOOL WTW8500DC4 Replaced water valve assembly
Jim S.
OVEN WHIRLPOOL KODE507ESS02 Replaced open thermal fuse
Jim S.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Replaced control boards, evap fan motors, ice maker, and adapter. Unit tested ok"
Jim S.
OVEN AMANA AGR3311WDW3 Bad glow bar ignitor. Burnt holes in the burner tube; rqstng P&A on 1 W10918546 (igntr-oven) and 1 WP98012138 (burnr-oven)
Jesus C.
REFIRGERATOR MAYTAG MSC21C6MFZ Customer states that unit is not making ice. Checked unit and ran diagnostics. Cycled icemaker and it would not home back in. Removed bottom grill and found spliced wire. Could not find any other wires cut.
Jim S.
REFRIGERATOR KITCHENAID KSSO48QTX00 Control board is bad; ordrng 1 W10789107 (cntrl-elec)
Jesus C.
DRYER MAYTAG MGDB765FW0 Customer states that unit is not heating. Checked unit and found the fuse bad. Removed lower panel and unplugged unit. Removed thermal fuse and installed new. Assembled unit and tested. Unit is now working as design. ; used 1 W10909685 (THERMAL FUSE) from stock
Jesus C.
WASHER MAYTAG MVWC200BW0 Customer states that unit is not draining. Ran unit and found error codes. Ran manual test and found the gearcase bearing bad. Basket speed faultF7-E5. Shifter fault
Jim S.
REFRIGERATOR WHIRLPOOL KRFF507ESS01
Jesus C.
WASHER MAYTAG MVWB765FC2 Customer states that unit is not cleaning properly. Ran diagnostics and found error. Ran manual test and cold water valve not working. Unplugged unit and removed UI panel. Removed hoses and valve. Installed new valve and hoses. Assembled unit and ran auto test. Unit is Now working as design. F8-E1 long fill
Jesus C.
WASHER MAYTAG MVWB765FW2 Customer states that unit panel not working. Checked unit and found error code. Ran manual test and actuated lid lock. Ran calibration test and auto test. Ran normal cycle and unit is working. Unit is working as design. F5-E1 lid switch fault
Jesus C.
REFRIGERATOR WHIRLPOOL RJRS4880B Turned unit off and removed board. Installed new supply board and thermostat. Removed control coward and installed new. Powered unit back on and it’s now working as design
Jesus C.
WASHER MAYTAG MHW8200FC0 Customer states that unit is leaking. Removed top panel and ran diagnostics. During auto test found the dispenser leaking. Ordering part. F8-E1 No water entering washerF0-E1 Load detected during water clean cycle; ordrng 1 W10862190 (dispenser)
James M.
REFRIGERATOR JENN-AIR JFX2897DRM02 Techline joel sr 7724698168 replaced lights and unit still dim found freezer light flickering. Replaced freezer light and all lights now working. Customer approves.
James M.
FREEZER FRIGIDAIRE FFFH20F2QWC
James M.
MICROWAVE GE JVM7195FL1DS Replaced hv transformer. Tested unit and found it to be heating properly at this time and customer agrees.
James M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 For undo unit frozen evap fan in refrigerator section. Ice present in drain pan and fan unresponsive. Ordering new evap. Instructed customer to empty fridge prior to repair. Will return 4-27 to install. ; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support)
Isidore A.
DRYER WHIRLPOOL WGD9470WW2 "Found and verified no heat, removed bottom panel found thermal fuse open removed old thermal fuse and installed new thermal fuse, test dryers operation ok at this time. Reinstalled bottom panel, dryer working as designed.; used 1 WP3392519 (THERMAL FUSE) from stock"
Isidore A.
DRYER MAYTAG Found coils weak 279834 removed old coils and installed new coils test dryer operation ok at this time ; used 1 279834 (2 COIL GAS VALVE SET) from stock
Isidore A.
ICEMAKER KITCHENAID KUIC15PHZS0 "Removed and disconnect old grid cutter, installed new grid cutter, reconnect and test ice maker, working as designed"
James M.
RANGE FRIGIDAIRE FFGF3016TW Unit was unplugged and at room temperature. Replaced temp control and evap fan. Plugged in unit and unit is runny no as intended. Advise customer to monitor temp after 24 hours to allow for stabilization.
Isidore A.
WASHER WHIRLPOOL WTW57ESVW1 Found brake slipping needs brake and drive assembly W10820043
Isidore A.
REFRIGERATOR WHIRLPOOL ED5FVGXVS00 "Found ice maker not cycling and water dispenser leaking removed old ice maker and installed new ice maker WPW10190965 pull refrigerator back panel off , remove old water valve and installed new water valve W10408179. Test for leaks and operation ok and ice maker filled. no problems found at this time."
Isidore A.
DRYER WHIRLPOOL WGD9470WW2 "Found and verified no heat, removed bottom panel found thermal fuse open removed old thermal fuse and installed new thermal fuse, test dryers operation ok at this time. Reinstalled bottom panel, dryer working as designed.; used 1 WP3392519 (THERMAL FUSE) from stock"
Irvin F.
DRYER FRIGIDAIRE FFLE3911QW0 "Removed power. Replaced parts. Powered unit ran test check for operation, passed. All ops normal."
Irvin F.
DRYER WHIRLPOOL WED8540FW2 Unit makes a loud noise. Confirmed. The dryer had bad rear roller. Installed dryer repair kit. All noises are normal.
Irvin F.
RANGE KITCHENAID KGRS807SWH02 "The oven control is not operating. Error code F2/E1X STUCK SHORTED KEY. bake/ broil, or convection are not operating. Need to replaced control. Igniters look in poor condition ordering also; ordrng"
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Cx reports leaking from filter housing area. Tested water dispensing watching the filter housing. With filter I place and out of place the filter head is slowly leaking. All connections are good. Replacing the filter head, and filter housing. The filter appears to have a cracked nipple. ; ordrng 1 EDR1RXD1 (water filter) and 1 WPW10394053 (housing)"
Hector Z.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Manually defrosted evaporator and replaced: Evaporator harness (W10911770), Evaporator thermistor (WPW10384183), Control box(W11203924)’ and Sealer gum (212643). Tested ok."
Irvin F.
DISHWASHER KITCHENAID KDTE234GPS0 Cx says the DW is not working. Says the DW is not cleaning good. Checked the error codes no codes in the system. Allowed the unit to run thru diagnostics the upper and mid wash arms are moving. The lower main wash arm is not moving. ; ordrng 1 W11085683 (pump&motor)
George Y.
REFRIGERATOR KITCHENAID KRFF507ESS01 Found refrigerator evaporator cover with ice build up need to replace harness wire kit ok to orde part.; ordrng 1 W11033085 (harns-wire)
George Y.
REFRIGERATOR FRIGIDAIRE FFSS2615TS "Found refrigerator door not sealing properly found bracket compromise need to be replace also water dispenser bracket not functioning ok to replace parts.; ordrng 1 240327207 (bracket,upper hinge) and 1 240563609 (housing)"
George Y.
REFRIGERATOR WHIRLPOOL KSSS48QHB00 Found refrigerator over running gasket on freezer door bottom center torn wear and tear need to replace ok to order part .spoke to phill will need a second man for repair . Also customer son did not want to sign per.; ordrng 1 2188319A (gasket-dor)
Erick S.
WASHER MAYTAG MVWB835DW4 "Cycled unit and found unit with off balance and overloaded code error. Ran unit through diagnostics testing and it passed all tests with no errors. Instructed customer on proper loading,soap usage and additional functions. Job complete"
Erick S.
DRYER MAYTAG MGDC465HW0 "Found unit with broken timer shaft causing it not to power on. Replaced timer, retested it and it now cycles ,heats. Job completed"
Erick S.
WASHER AMANA NTW4516FW3 Found stripped cam assembly causing it to make noise. Replaced cam assembly. Retested it and it passed all tests with no errors. Job completed
Erick S.
WASHER WHIRLPOOL WTW7040DW0 Installed new parts on unit. Retested it and it passed all tests with no errors. Job completed
Erick S.
DISHWASHER BOSCH SHX68T55UC "Spoke with cx and have no notes unit has been cleaned, will need new pump and hoses."
Erick S.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Upon arrival found unit not cooling. Accessed compressor and found leak a uv drier causing it not to cool. Replaced uvdrier,pulled vacuum.recharged system, and inspected for leaks and found none at the time of service.unit is now cooling in both sections. Job complete; used 1 WPW10143759 (DRIER) from stock"
Erick S.
DISHWASHER GE GDT545PSJSS Found unit with broken manifold causing spray arm to fall off. R Wolfe manifold. Retested it and it passed all tests with no errors job completed ; used 1 WD22X10094 (MANIFOLD ) from stock
Erick S.
DISHWASHER KITCHENAID KDTE204GPS0 Installed new parts on unit. Retested it and it passed all tests with no errors. Job completed
Erick S.
WASHER WHIRLPOOL WTW5840BW "Installed new parts on unit. Retested it and it passed all tests with no errors, job completed"
Erick S.
REFIRGERATOR WHIRLPOOL WRF989SDAH02 Ran test four and found almost no frost pattern on any of the Evans. Unit is not cooling due to compressor. Compressor is loud and very hot to the touch. Unit will need new compressor. Job completed
Chris M.
DISHWASHER KITCHENAID KDTE234GPS0 Customers issue was dishwasher was making a weird sound and also dishes were not coming out clean.I entered dishwasher into diagnostics received code dealing with water issue. I then proceeded to run test cycle. Found water valve Solenoid to be unplugged therefore our dishwasher was not filling with water. Corrected issue made sure Electrical connection was good. I then ran another test cycle dishwasher ran through with no issues. Informed customer on the use of using a rinse aid and also proper maintenance and different functions of her new dishwasher. Job complete
Chase F.
DRYER WHIRLPOOL WGD75HEFW0 "Received an error code of F4E3, indicating restricted air flow. Cleared out air flow blockage to exhaust duct and cleaned lint screen. Unit now getting proper air flow coming out. Unit now heating and working by design."
Chase F.
REFRIGERATOR FRIGIDAIRE FPBS2777RF0 High temp light is on. Evap fan motor is not running. Will need motor for unit to cool properly. Will also need to defrost evaporator; ordrng 1 241509402 (motor)
Chase F.
MICROWAVE JENN-AIR JMW2430WS03 "F8e0, recieved error codes indicating low fan speed. Put unit into diagnostics to test fan speeds and not receiving any fan speed. Ordering blower; ordrng 1 WPW10273667 (blower)"
Cesar H.
MICROWAVE KITCHENAID KEMS308SSS05 Found relay board mounted on blower rattles when blower runs tighten screws holding it noise went away all checked good
Cesar H.
WINDOW A/C FRIGIDAIRE FFRE12L3Q16 Found unit shuts off after reaches temperature and will not come back on tested unit sealed system works good 28 degrees difference between exhaust and intake. Sensor ohms good, just afailed control.
Chase F.
WASHER WHIRLPOOL WFW560CHW0 Installation company broke dispenser upon installing. Ordering new dispenser; ordrng 1 W11318755 (DISPENSER)
Cesar H.
MICROWAVE WHIRLPOOL WMC30516AS None service unit under model no parts available contacted safety team notified them of the damage to interior ( see pics ) Serial # missing not rubbed out looks like it was never printed customer told that to safety when she called and verified. Used fcc Id as serial #
Chase F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Diagnosed a Frigidaire refrigerator. Evaporator fan motor in freezer section was not running not allowing unit to cool properly. Ordering 1 motor.; ordrng 1 242077702 (motor)
Cesar H.
DISHWASHER FRIGIDAIRE FFBD2408NW10C Unit leaking during use found tub seal not in place on lower right corner of the unit causing door not to seal against cabinet fully seated gasket in groove door now seals and leak has been stopped
Cesar H.
RANGE AMANA AGR5330BAS3 Reordering control part that came in was defective ; ordrng 1 WPW10556708 (cntrl-elec)
Cesar H.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Found failed LED PODS causing lights to not come on replaced lights unit tested good. Also filter won’t stay in found filter housing failed ; ordrng 1 W10862460 (housing)
Aaron B.
RANGE GE JGBS60DEK4WW "Replaced the top and repaired the side panel due to the new one bent up bad in shipping , owner was ok with it unable to test , its a display model"
Aaron B.
WASHER WHIRLPOOL WTW7500GW2 Checked operations found that the cold water would not Dispense water replaced the water valve tested operations unit is working as designed now
Aaron B.
DISHWASHER KITCHENAID KDTE334GBS0 "Checked unit, no codes , The cx states about every sixth time the unit will not turn on it’s just dead to get back customer unplugged it plugged it back in and start working replaced the main control board tested operations unit is working as designed as of right now"
Alejandro C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found leak at heater exchanger.
Alejandro C.
REFRIGERATOR KITCHENAID KBFS20EVMS8 Found internal leak, needs sealed system repair
Tyler F.
WASHER MAYTAG MVWB835DW0 Customer stated that the unit will not drain. Found drain pump is shorted out and shorted out main control. Removed and replaced the drain pump and the main control. Customer paid for drain pump service call and labor. Use S code for main control. Tested all works good at this time.
Tyler F.
WASHER MAYTAG MHW3505FW1 Customer stated that the unit will not wash. Found error code for stator. Removed and replaced stator and rotor tested all works good at this time.
Tyler F.
DRYER AMANA NED4655EW1 Customer stated that the dryer is taking too long to dry. Found dryer is heating but vent is restricted. Customer to have vent cleaned. All works good at this time.
Tyler F.
REFRIGERATOR GE ZIRS36NMBRH Customer stated that the refer is leaking. Found clogged drain pan. Fixed and cleared. Checked Freon levels for cooling added 2 oz of Freon. All works good at this time.
Tyler F.
WASHER MAYTAG MVWB835DW1 Customer stated that washer is grinding. Found debris between the basket and tub. Customer had knocked debris to the bottom of tub. Cycle tested all works good at this time.
Tyler F.
FREEZER WHIRLPOOL WRF736SDAM14 Customer stated that the freezer is leaking found drain tube is clogged. Removed and replaced drain tube tested all works good at this time.
Timothy J.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed IM. Tested unit. IM fills and harvests correctly. No leaks noted.
William L.
RANGE WHIRLPOOL WFC310S0ES1 "Infinite switch sticking on high intermittently, ordered right rear & left front (big burners) infinite switches.; ordrng 2 WP3149400 (switch-inf)s"
William L.
DRYER WHIRLPOOL WED6600WL0 "F25, Unit over heating, blowing thermo fuse, measured and let the Mr. at 43.2 Kohm, ordered inlet thermistor, output thermistor & thermo fuse, control brd.; ordrng 1 WP3392519 (thermal fuse) and 1 WP8577274 (thermistor) and 1 WP8577891 (thrmst-fix) and 1 WPW10111616 (cntrl-elec)"
Timothy J.
DISHWASHER JENN-AIR JDB9000CWS2 Installed sump assembly. Tested unit. Unit operating as designed. No leaks noted.
Steven W.
WASHER WHIRLPOOL WTW8000BW0 "Replaced tub bearing kit, basket hub, wash plate, cleaned tub baffle.Ran diagnostics- ok. Fills, agitates, drains, rinses, & spins properly. Advised customer to wait 24 hours before using washer, to run clean cycle with affresh. Complete."
Steven W.
WASHER AMANA NTW4516FW3 "Ran diagnostics. Had f9e1. Found drain pump jammed . Unjammed pump. Ran diagnostics, calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Complete."
Rod H.
WASHER MAYTAG MVWB765FW3 Cold and hot water were not but on a quarter turn abt angle stopInstructed consumer water supply needs to be permitted to supply full water pressure or malfunctions can occur this is not mentioned in any operators guide.Recalibrated machine
Rod H.
DRYER WHIRLPOOL MGDB765FW0 Not getting hot enoughConfirmed found restricted exhaust tubing....................collapsed due to distance to wall. Instructed consumer.
Tyler F.
WASHER WHIRLPOOL WTW8500DW0 Customer stated that the unit will not turn anymore. Found error codes for motor overheat and temp sensor fault. Found rotor was melted to drain pan. Ordering rotor and fill valve not in stock.; ordrng 1 W10754161 (motor rotor) and 1 W11165546 (valve)
Rich S.
REFRIGERATOR FRIGIDAIRE LFSS2612TE "Water head hose leaking water, temp was to high replaced damper control refrigerator is not working complete call"
Rich S.
REFRIGERATOR KITCHENAID KRSF505ESS00 "Ice maker stuck casing water to leak, replaced ice maker complete call"
Tyler F.
VENTHOODS KITCHENAID KXW8748YSS0 Customer stated that the light switch is not working. Ordering switches and cover in stock. Ordering two switches do not know which one it is only will use one.; ordrng 1 W10853393 (swtch-rckr) and 1 W11193832 (swtch-rckr) and 1 WPW10370649 (hous-cntrl)
Rich S.
OVEN WHIRLPOOL WFG320M0BS "Gas valve was shut off, turn on oven now working"
Timothy J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ Inspected unit and found the IM is broken. Unit needs a new IM.; ordrng 1 W10873791 (icemaker)
Rich S.
WASHER MAYTAG MVWB765FW Found F7E0 F8E1 F0E0 err codes... Not filling replaced water valve ran test cycle washer now working complete call
Rich S.
FREEZER FRIGIDAIRE FFHS2611PF Installed ripped gasket complete call
Rich S.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Replaced wire harness for defrost issue. Ran diagnostics, passed."
Rich S.
REFRIGERATOR KITCHEN AID KRMF706ESS Replaced LED per techline. Operating as designed.
Steven W.
WASHER MAYTAG MVWC565FW1 Won’t go into diagnostics. No green LED. Disconnected J12 connector. Green LED came on. Shorted shifter. Needs shifter. ; ordrng 1 W10913953 (actuator)
Raymond H.
WASHER MAYTAG MVWC565FW1 "Upon arrival cx states clothes get stuck in agitator. Per SP replaced agitator and tested, unit functions as designed."
Raymond H.
REFRIGERATOR KITCHENAID KBSD608ESS01 Installed outer shell. Tested unit. Unit functions as designed. Rectified all cosmetic concerns.
Raymond H.
REFRIGERATOR WHIRLPOOL WRT519SZDW01 "Upon arrival cx states unit freezing in RC. Tested and found control shorted and thermistor out of range. Replaced control box and thermistor, tested unit, unit functions as designed."
Raymond H.
DRYER WHIRLPOOL WGT4027HW0 Upon arrival cx states unit takes forever to dry. Tested and found vent crushed. Unit operates as designed. Instructed cx on proper use and care of unit.
Randy C.
RANGE WHIRLPOOL WEG515S0FS0 Removed and replaced both panel and control. ran tests unit passed. Now working as designed. Cx approves job
Randy C.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Found bas smell coming from ice maker. Found plastic ice bag causing ice to smell like plastic. Removed ice and cleaned out bin for cx. Instructed that ice should now be ok. Now working as designed cx approves job.
Rich S.
WASHER MAYTAG MVWB725BW0 Door latch error code order new door latch; ordrng 1 WPW10619844 (latch)
Randy C.
WASHER WHIRLPOOL CAE2795FQ0
Randy C.
OVEN WHIRLPOOL WOD51EC7AB04 Found unit has moisture. Unit working as designed unit will build moisture from inside of the unit will go up into doors that is normal per whirl pool. Unit working as designed documented.
Rich S.
ICEMAKER KITCHENAID KUIC15PHZS0
Randy C.
WASHER WHIRLPOOL MAH5500BWW found tub is not spinning properly. Needs tub parts nla. Found inner tub 22002115 part is nla discontinued. . Would need 2200115 and 22004465 and 22002115
Randy C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found unit was freezing top of refrigerator. Removed and replaced diffuser and thermistor. Unit now working as designed. Cx approves job.
Randy C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found cx complaimt fan is loud Found bad evap fan motor removed and replaced fan motor. Unit no working as designed. Cx approves of repair.
Raymond H.
REFRIGERATOR JENN-AIR JFX2897DRP00 "Upon arrival unit dispensing water slowly. Tested and. Found inlet water valve not opening properly; ordrng 1 W10865826 (valve)"
Patrick C.
DISHWASHER MAYTAG MDB4949SDZ0 Found the unit leaking during wash cycle. Seemed to happen on the left side. Inspected the seal and the left side of seal was deformed. Needs new seal. Removed and replaced. Tested unit. All ops checked good
Michael M.
WASHER MAYTAG MVWB835DW3 Cx states unit has loud bearing sound when spinning.F2E1-UI stuck buttonCleared faults and ran service test 12 high speed spin and tech hears squealing from gearcase. Removed and replaced gearcase and seized wash plate. Resupplied power and ran calibration successfully.Ran auto service test and unit passed all cycles with no issues. Unit ops are normal job complete
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found the unit not making ice and intermittent dispenses water. Didn’t dispense when I arrived. Checked the water pressure coming from the supply and it was good. Went to dispense water again and it worked this time. Fill tube for ice maker frozen. Need to remove clamp but need a replacement one ; ordrng 1 W10861184 (clamp)
Michael M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Removed and replaced stainless front panel. Resupplied power to unit and UI is functional. Unit ops as designed job complete
Kevin M.
FREEZER WHIRLPOOL WRF535SMHZ00 "Removed and replaced freezer door, left/right side brackets, and left/right side rails. Tested unit. All tests good. Job complete"
Patrick C.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF "Removed and replaced fuse, magnetron, noise filter, control. Still blew fuse. Took everything out of circuit still blows fuse. Need to order all switches and holder even tho they checked good ; ordrng 1 5304509457 (LATCH HOLDER) and 1 5304509459 (SWITCH) and 2 5304509460 (SWITCH)s"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 OEM failure. Unit not making ice. Found voltage to ice maker but ice maker not cycling. Failed ice maker. Tested unit. All tests good. Job complete.
Kevin M.
WASHER MAYTAG MVWC565FW0 "Unit producing burning smell during operation. Gearcase has leaked oil and customer was smelling belt slipping on pulley due to oil. Unit needs gearcase, actuator, cam, belt and belt shield. Removed and replaced gearcase, actuator, cam, belt and shield. Calibrated and tested unit. All tests good, job completed."
Patrick C.
REFRIGERATOR WHIRLPOOL WRR56X18FW00 Completely loss of cooling. Oppressor super hot and gettin 1.4 amps. Needs new compressor. Also ordering evaporator; rqstng P&A on 1 W10769822 (compressor) and 1 W10858281 (evaporator)
Patrick C.
DISHWASHER WHIRLPOOL WDP370PAHB0 Unit is at rent a center needs picked up to work on in shop. No hook ups available to test unit in store.
Kenneth M.
REFRIGERATOR ELECTROLUX FFHB2750TS3 Found unit with low ice production due to water and ice maker not properly working together. Low water flow to ice maker. But also ice maker will make ice and then stop making ice for a while. Replaced ice maker and water valve and tested unit. Unit is now working properly. Customer approves function at this time
Kenneth M.
WASHER WHIRLPOOL WTW4955HW1 Installed drain pump hose and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER GE GTW460ASJ9WW Installed lid lock and tested unit. Unit is now working properly. Customer approves function at this time. Will return control board.
Kenneth M.
DISHWASHER BOSCH SHX4ATF5UC14 Found unit not starting due to start button being pushed down not allowing unit to start. Removed control panel and removed buttons. Removed button from being stuck and reassembled unit. Unit is now working properly. Customer approves function at this time.
Jim S.
FREEZER WHIRLPOOL KRSC503ESS01 Replaced drive motor. Unit quieter now, works as designed. Job complete.
Kenneth M.
TRASH COMPATOR WHIRLPOOL TU950QPXS2 Found ram not raising back up. Found drive gear broken. Ordering new gear drive. Ordering leveling leg. One leveling leg came off; ordrng 1 882699 (gear-drive) and 1 W11023674 (wheel-lvlr)
Jim S.
WASHER WHIRLPOOL WTW7300XW1 The basket is sticking and will not easily float. There is no debris under the tub causing the problem.
Kenneth M.
FREEZER FRIGIDAIRE LFFH20F3QWC Found unit not kicking on compressor as it should. Found unit with a bad defrost timer. Unit got stuck in defrost. Start device clicked a few times before it kicked on the compressor. Ordering new controller. Also ordering cold control. Cold control will not shut down the unit when twisting all the way to the off position; ordrng 1 297259515 (controller) and 1 5304513033 (COLD CONTROL) and 1 5304518034 (TIMER)
Jim S.
WASHER MAYTAG MVWB766FW1 Removed light thin sheet from the agitator. The hoses are not factory supplied so Urners is replacing them. Unit tested ok
Kenneth M.
DRYER ELECTRIC MAYTAG MVWC415EW1 Still receiving motor error fault. Ordering new motor defective. Also ordering main control board. Both relays are stuck open; ordrng 1 W10832724 (drive motor) and 1 W11124822 (cntrl-elec)
Jim S.
WASHER MAYTAG MVWC300VW1 Job is already complete.
Jesus C.
REFRIGERATOR KITCHENAID KBFN502ESS02 Customer states that unit keeps making ice. Checked unit and found the icemaker arm broken. Removed icemaker and installed new. Waited for unit to cycle and it’s working properly. Unit is now working as designed. Job complete.
Jesus C.
REFIRGERATOR AMANA ART348FFFS00 Upon arrival customer stated that unit is working as design and don’t need the part. Job is complete.
Kenneth M.
DRYER WHIRLPOOL WED49STBW0 Found unit not latching door properly. Ordering new door catch. Fond unit making rattle noise. Ordering dryer repair. Door seal ripped not allowing unit to dry properly. Ordering new door seal; ordrng 1 4392065 (dryer repair kit) and 1 W10906683 (seal-door) and 1 WP3389441 (catch)
Jim S.
DOUBLE OVEN DACOR n/a Relay sticking on the board. Board is no longer available I will send it out for repair
Jesus C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Removed filter cover and icemaker assembly. Placed sealer on back wall and between adapter. Assemble unit and pulled unit out. Unplugged unit and removed UI. Installed new UI panel and plugged unit back in. Pushed unit back and tested. Unit is working. Job complete.
Jesus C.
DRYER MAYTAG MEDB950YG0 Customer states that door not closing. Checked unit and found the catch not closing properly. Removed old catch and installed new. Job complete.
Jesus C.
WASHER WHIRLPOOL MHW7100DW0 Customer states that unit is giving error code. Ran diagnostics and found error code. Ran auto test and passed Pulled unit out and removed top cover. Inspected airtrap and pressure hose. Ran test per tech sheet and found to replace pressure switch. Replaced pressure switch and tested unit. Now works as desgned. Job completed.
Jim S.
REFRIGERATOR KITCHENAID KSSC42QVS02 Bad pads and water valve; rqstng P&A on 2 W10133603 (pad)s and 1 WPW10159842 (valve-inlt)
Jim S.
MICROWAVE WHIRLPOOL WOC95EC0AS04 Whirlpool recommend changing door hinges and door parts.SR 7724687080; ordrng 1 W10687342 (door/mw) and 2 W10874474 (hinge-door)s
Jesus C.
DISHWASHER KITCHENAID KDTE704DSS0 Removed racks and drain pump assembly. Installed new pump and assembled unit. Tested unit and verified that unit is not leaking. Unit is now working as designed.
Jim S.
WASHER KENMORE 796.4107331 Bad drain pump; ordrng 1 4681EA2001T (DRAIN PUMP)
James M.
DRYER MAYTAG MGD6630HC0 Replaced old console with new. Tested unit. Unit is functioning as intended and customer approves.
James M.
WASHER WHIRLPOOL WFW72HEDW03 "For undo unit with torn bellows. Replaced bellows and customer is satisfied. No dents, dined, or blemishes on or around unit."
Jim S.
REFRIGERATOR THERMADOR T36IB900SP/05 \
James M.
DRYER MAYTAG MGDB835DW2 Replaced console and tested unit. Unit is functioning as intended and heating properly. Informed customer better to wash pet beds at laundromat. Job complete.
James M.
RANGE FRIGIDAIRE FFGF3016TW Unit had faulty display not allowing unit to heat. Replaced main control and overlay. Tested unit. Unit now heating as intended and customer approves. Job complete.
Isidore A.
COOKTOP AMANA AGC6356KFW02 "Removed knobs, surface burner heads, main top and old manifold. Installed new manifold, reinstalled maintop, surface burners and knobs. Test for leaks and cooktop operation ok at this time. Job complete."
Isidore A.
WASHER WHIRLPOOL WFW9151YW00 "LF error long fill, found over suds test fill ok , test washer operation ok at this time. Job complete."
Isidore A.
DISHWASHER KITCHENAID KUDE70FXPA5 "Remove outer door panel, old vent assembly, touch panel and door lock. Installed new door latch, vent assembly and touch control. Reinstalled outer door panel test dishwasher operation ok at this time. Job complete"
Isidore A.
DRYER MAYTAG MGD8200FW0 "F4e3 f6e1 f2e1 Sr 7724689477, removed top panel, console and old user interface. Installed new user interface to console test dryer operation, failed,Found coils 279834 intermittent removed front panel and old coils , installed new coils test dryer operation ok at this time.; used 1 279834 (2 COIL GAS VALVE SET) from stock"
Jesus C.
OVEN IKEA IBS350PXS01 Powered down unit and pulled unit out. Replaced thermistor and powered unit back on. Unit not responding. Turned power off and replaced control board. Turn power back on and unit is working. Tried to set clock and unit dial not responding. Turn power back off and replaced user interface. Turned back power and display not responding. Ordering part. ; ordrng 1 WP4452999 (display)
Irvin F.
VENTHOODS KITCHENAID KVUB606DSS3 "Cx says unit is making a loud noise. Confirmed issue. Found the blade assembly completely broke up during operation. Pulled blades from the venting. Installed replacement motor test low level to highest, passed. Sounds and operation normal."
James M.
RANGE KITCHENAID KSGG700EBS1 Installed new glass door and control panel. Upon assembly of control panel found dent above right rear range knob; ordrng 1 W11091882 (panl-cntrl)
Irvin F.
REFRIGERATOR BOSCH B21CL80SNS/02 Removed power. Installed ice maker. Powered. All ops normal. Job completed.
James M.
DRYER MAYTAG MGDB725BW0 Found unit making rumbling noises while operating due to worn support wheels and pull. Ordering new dryer repair kit. None in truck stock. Will return 4-25 to install. ; ordrng 1 4392067 (dryer repair kit)
Irvin F.
RANGE FRIGIDAIRE FPGH3077RF "Cx had house sprayed. Removed power installed parts. Powered unit set time test for operation, passed. All ops normal. Job complete."
James M.
MW OVEN COMBO WHIRLPOOL KEMS309BSS01 Fund unit not heating oven to set temp. Quoted to pull unit and replace oven sensor. Customer stated that they would review and look around for replacement. Quoted 500.76. Customer paid service fee of 115 via cc and would contact us if they wish to proceed. Part quoted WP74008369 oven sensor. ; ordrng 1 WP74008369 (sensor- ov)
Hector Z.
WASHER AMANA NTW4516FW3 Replaced belt drive (W11239857). Tested ok. Job complete.
Hector Z.
DRYER-GAS WHIRLPOOL WGD5000DW2 Replaced door handle. Tested ok. Job complete.
Hector Z.
WASHER MAYTAG MVWX655DW1 Broken detergent drawer. Replaced and tested ok. Job complete.
Hector Z.
DRYER WHIRLPOOL NOT AVAILABLE
Irvin F.
WASHER GE GFW450SPM1DG "Tech wants main control before return visit; ordrng 1 WH12X27293 (ui board)"
Irvin F.
RANGE WHIRLPOOL WFG505M0BS3 "Cx says the oven smelled like gas after using for few hours. He led the regulator, found leaking at connection supply hose. The on/off for gas on the regulator will not stay open. The oven reached temp in 3 minutes. Checked the temp sensor, found out of range at room temp. Tested the control after clearing the code, code returned per tech sheet replace the control. X also mentioned the door being hot. Found pointer for issue ordering parts. ; ordrng 1 W10181986 (sensor) and 1 W10633327 (regulator) and 1 W10841330 (cntrl-elec) and 1 W11025151 (insulation)"
George Y.
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Found refrigerator freezer light not functioning. Found build up of ice moisture around door switch not releasing clear out reform gasket retested check out ok complete. No dents or dings cause by tech. Job complete.
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Per customer, unit is working properly, no service needed.
Irvin F.
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "The full fridge, no frost pattern. Restriction at the cap tube. Need evap coils and compressor. ; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor)"
Irvin F.
RANGE WHIRLPOOL WFG515S0ES1 ALL FUNCTIONS APPEAR NORMAL. reported lighting issue, there’s a burner cap for this issue. Order and replace 2 large caps ; ordrng 1 W10881749 (cap-burner)
Hector Z.
MICROWAVE WHIRLPOOL WOC75EC7HS01 Microwave not heating. Unit displaying an F1E6 code (Microwave magnetron); ordrng 1 W10217711 (inverter) and 1 W11098747 (magnetron) and 1 W11110951 (cntrl-elec) and 1 W11188752 (fuse) and 1 W11233913 (sensor)
Hector Z.
DISHWASHER KITCHENAID KDTE704DPA0 "Inoperative control panel (No display). Checked unit and found traces of corrosion on the User Interface, Jumper Wire and Main Control.Ordered control panel (W10850350), and main control (W10866116); ordrng 1 W10850350 (panel-cntl) and 1 W10866116 (cntrl-elec)"
George Y.
REFRIGERATOR FRIGIDAIRE FFHT2032TP2 Found refrigerator over freezing in freezer not releasing cold air to fresh side area need to replace cold control ok to order part.; ordrng 1 241537101 (cold control)
George Y.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Found refrigerator not making ice found build up of ice in fresh side compartment top by ice maker need to replace air handler and heater; ordrng 1 242094802 (heater-defrost) and 1 5303918784 (air handler housing)
George Y.
DISHWASHER WHIRLPOOL KUDC20CVBL0 Found dishwasher door slamming open found left side door link snap needing to be replaced ; ordrng 1 8194001 (link)
Erick S.
REFIRGERATOR WHIRLPOOL MFD2561HEQ
Erick S.
DISHWASHER MAYTAG MDB4949SDZ0 Customer did not need service
Erick S.
DISHWASHER WHIRLPOOL WDP350PAAW4 Cycled unit through diagnostics and found unit with motor fault. Found voltage to motor but not responsive. Replaced sump assembly. Retested unit and it s now cycles and passed all tests. Job complete.
Erick S.
WASHER MAYTAG MVWX655DW "Lights flashing on console causing its to not respond.re cancel all cycle . Recalibrate computer, ran diagnostics,unit passed all tests. Job complete"
Erick S.
DRYER WHIRLPOOL WED9550WW1 "Accessed unit and found broken pulley,crack belt and roller. Replaced pulley,roller,and belt. Retested it with customer and unit passed all tests with no noise, job completed; used 1 4392067 (DRYER REPAIR KIT)"
Erick S.
DISHWASHER GENERAL ELECTRIC GDT580SSF0SS Ran test cycle and found unit leaking through the front door. Found door gasket cap out alignment causing unit to leak. Reinstalled and secured the cap. Reformed gasket to ensure this is no gaps. Retested unit and found leaks. U i passed all tests. Job completed.
Chris M.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 On return visit found coil iced up. I deiced coil cleared ice of dampener. Now Fan and compressor are running. Refrigerator is now functioning like it should. Job completed
Chris M.
MICROWAVE OVEN FRIGIDAIRE FPMO209RFBY Customers issue is she was getting a door open door close signal when in fact the door was closed. Found door switches to be bad and removed and replaced all three. Microwave is now functioning properly.Another issue the customer is having is the outer trim ring that goes around the microwave has broken fallen off. To me it looks like it was not installed properly there was no screws attached to the top and that’s why it broke off.All the weight was bearing on the bottom two screws only. Customer contacted home builder to have them come out And fix that issue if not I would have to charge her. She said she’ll take care of it. Job completed
Chris M.
WASHER WHIRLPOOL WFW5620HW0 upon arrival and after speaking with customer over the phone I found unit to be away at a level also drain hose Was about 18 inches too long going down the standpipe.Causing siphoning issues. And being so far at a level was causing water to stay in dispenser. Ran through multiple tests everything checks out good now. Job completed I contacted customer over the phone and told her what I did and that it’s all fixed.
Erick S.
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Upon arrival found unit not cooling in both sections. Found fresh side evap full of frost causing it not to circulate any airflow. This is also causing unit not to make ice or freezer. Fan and thermistor are shorted and not running. Unit will need new evap fan assembly. ; ordrng 1 W11087438 (motor-evap)
Chris M.
WASHER MAYTAG MVWB765FW1 Upon arrival, removed and replaced water inlet housing. Tested for proper function and made sure I had no water leaks. Everything checks out good. Job completed
Chase F.
DRYER MAYTAG MGDB835DW4 Installed new dryer repair kit and console. Unit now heating and running complete cycle with no more loud banging sounds. Unit now working by design.
Chase F.
WASHER MAYTAG MVWX655DW0 "Installed new parts. Ran unit through test cycle. Unit passed through all cycles with no problems, unit now working by design."
Chase F.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "F6e1, recieved error code indicating inlet water/no water. Verified that There was in fact water going to the unit, and that water inlet hose was not clogged up.Tested unit, unit ran through all cycles with no problems. Instructed cx on proper loading. And to refer to use and care guide. Unit working by design and running complete cycle."
Cesar H.
REFIRGERATOR WHIRLPOOL WRS325FDAM04 Found lights flickering on and off found failed LED pods replaced and unit tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Found failed relay on start device sending voltage to start winding on compressor but not switching to run winding causing overload to trip after 15 seconds of run time. Replaced start device unit tested good
Cesar H.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced door all tested good
Chris M.
M/W OTR WHIRLPOOL WMH31017FB0 Customers issue is microwave for sometime shut off on its own . Also certain buttons on the keypad did not respond to touch.I entered microwave into diagnostics received a F2-E1. Also found door interlock switch to be bad. Ordering control parts and interlock switch; ordrng 1 W10889327 (panl-cntrl) and 1 W10892389 (cntrl-elec)
Chase F.
REFRIGERATOR FRIGIDAIRE FGHD2368TD3 Upon arrival found that unit is no longer cooling. Spoke with tech support. Found evap fan motor is not running. Ordering part.; ordrng 1 809069201 (motor)
Cesar H.
OVEN KITCHENAID KODE500ESS03 Found failed gasket has a hole in it after self clean replaced gasket all tested good
Cesar H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Replaced compressor, dryer and fresh side evap recharged unit with 5.3 oz of 134a all tested good"
Chase F.
WASHER MAYTAG MVWB850YW1 "Upon installing bearing, I could not pull out basket from outer tub because the basket is seized up. Tried to take off bottom tub nut could not take off nut, tub nut is also seized up. Will need to order inner and outer tub, and also the filter because I will not be able to get old filter out. Suspension is also rusty and very weak. Tub bouncing up and down more than twice on a push, will need suspension; ordrng 1 W10381078 (outer tub) and 1 W10440786 (suspension) and 1 W10549509 (basket) and 1 WP8533928 (screw) and 1 WPW10222008 (filter)"
Chase F.
WASHER AMANA NTW4605EW0 Did not get sent with suspension. Will need that part to make proper repair.
Chase F.
RANGE WHIRLPOOL WFG550S0HZ1 "Upon going to install new valve found gas line leading to bake tube was coming up too short, could not reach bake tube to supply gas to oven. Spoke with Robert from WPL tech line. Referred me that he is Going to send in a PR on his end. Also told me to take pictures of gas line leading to bake tube"
Cesar H.
DRYER ELECTRIC MAYTAG MVWC425BW1 Found unit leaking from valve housing when filling also tub ring leaks out water during spin cycle and panel clip failed not holding panel in place. Also noticed capacitor is swollen indicating its overheating pig and failed internally ; ordrng 1 W11158831 (CAP) and 1 WP8312709 (clip) and 1 WPW10556325 (ring-tub) and 1 WPW10683603 (water inlet valve)
Aaron B.
WASHER MAYTAG MVWB765FW0 "Checked operations unit cold water was not filling unit up bad water valve , replaced tested operations unit is now working as designed Pre ordered parts returned ; used 1 W11165546 (VALVE ASSEMBLY)"
Aaron B.
WASHER MAYTAG MVWB765FW2 "Checked unit replaced the drum agitator , stator , rotor and gearcase , tested ops unit is now working as designed"
Aaron B.
REFRIGERATOR WHIRLPOOL KBFN502ESS00 "Replaced the extensions Lft and rt bin , gasket both hinges shims , tested operations normal now unit opens and closes correct now"
Aaron B.
COMPACTOR KITCHENAID KTTS505EPA0 "Replaced the switch , tested , found the foot start bracket was bent due to stepping on it too hard or not having the proper clearance , causing the foot switch to bend , repaired tested operations normal now"
Cesar H.
MICROWAVE GE JVM3160RF5SS Found failed door monitor micro switch caused a short in the unit causing the 20a fuse to fail. All of the switches are showing signs of heat on them will replace all 3 and 20a fuse ; ordrng 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (switch micro monitor) and 1 WB27X11138 (fuse)
Aaron B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Fresh side evaporator was so iced over crisper drawer was frozen open with it sticking out unable to open door needs to defrosted, also needs thermistor harness and main control boards ordered parts, customer needs to defrost the unit before we can repair the unit ; ordrng 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 W11127835 (U I BOARD) and 1 WPW10389152 (support)"
William L.
DRYER WHIRLPOOL WED6600WL0 "Replaced thermo fuse & cutoff, ran dryer cycle, unit running and heating , tested ok"
William L.
RANGE WHIRLPOOL WFE320M0ES2 "Found small amount of insulation pocking out.Instructed cx popping sounds are a normal reoccurring sound when metal expands and contracts and bake cycles, adjusted insulation on right side of oven door seal area.unit operating as designed."
William L.
WASHER MAYTAG MVWX655DW1 "checked for codes, no codes found, Ran self diagnostics, unit operating as designed, instructed cx on loading clothes & soap usage."
William L.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Ran ice maker harvest test, failed test, replacing ice maker"
William L.
WASHER MAYTAG MVWX655DW1
William L.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Disassembled inside bins & shelf, found ice buildup on bottom of FF area, defrosted ice buildup, optimized defrost thermisrter,, .found drain plugged with styrofoam insulation pieces, cleared defrost drain, reassembled unit, tested drain functions, unit cooling as designed."