Near Corcoran, CA 93212
Enrique
Job Details: 06/03/2020
MICROWAVE WHIRLPOOL WMH78019HZ0 Whirlpool microwave working intermittently open/close error . In diagnostics found f4e9=accu pop error . Need control and door switches . Sr#7727945257 .; ordrng 1 8206232A (lamp 40 watt) and 1 W10211974 (switch) and 1 W10269458 (switch) and 3 W10727360 (microswitch)s and 1 W11128342 (cntrl-elec)
Near Los Angeles, CA 90041
John
Job Details: 06/03/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Spoke to whirlpool technical, Kathy. The icemaker is overflowing and making large cubes that bridge. The suggestion is the interface controls the icemaker water level. The water pressure appears normal.; ordrng 1 W11171229 (panel-ui)"
Near Ceres, CA 95307
Cruz
Job Details: 06/03/2020
FREEZER MAYTAG MFF2558FEW00 "Need more work- found ice maker not producing ice, cx claims ice maker stopped producing ice a few ago and water is leaking from ice maker when filling, temps are ok, jumped t & h it did not cycle, ordering part for unit. ; ordrng 1 W10884390 (icemaker)"
Near Tulare, CA 93274
Enrique
Job Details: 06/03/2020
DRYER WHIRLPOOL WGD49STBW2 "Installed new gas burner , all functions tested normal at time of service ."
Near Ceres, CA 95307
Cruz
Job Details: 06/03/2020
DRYER WHIRLPOOL WED5000DW2 Installed new door- door seal came defective-reordering part for unit. ; ordrng 1 W10906683 (seal-door)
Near Tulare, CA 93274
Enrique
Job Details: 06/03/2020
WASHER MAYTAG MVWB765FW3 "Installed slider assembly , ran rapid wash cycle . All functions tested normal at time of service . No leaks ."
Near Ceres, CA 95307
Cruz
Job Details: 06/03/2020
WASHER WHIRLPOOL WFW6620HC0 "File # 7727794373 sterling from whirlpool tech line said to replace glass door, door has a gouge and sharp edges that might be putting holes in cx clothing, look at pics, found shocks to be good, checked unit for codes and found f0e2 over suds, whirlpool has documented cx claims unit is damaging clothing. Ordering door per tech line, send cx this work order via email please thanks. ; ordrng 1 W11316777 (DOOR GLASS)"
Near Corcoran, CA 93212
Enrique
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Inspected whirlpool refrigerator . Customer concerns , door gaskets not sealing correctly . Found door mullion was not engaging on top , not closing all the way . Adjusted door . All functions tested normal ."
Near Coalinga, CA 93210
Enrique
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Installed control box . now all functions work as designed , No leaks ."
Near Turlock, CA 95382
Cruz
Job Details: 06/03/2020
RANGE WHIRLPOOL WFE550S0HV1 "Need more work-found no power to front control panel, oven is not working due to bad control elec. top burners are working fine. Ordering part for unit. ; ordrng 1 W11295998 (cntrl-elec)"
Near Turlock, CA 95382
Cruz
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Need more work- power outage- cx claims they had a power outage a few days ago and caused issue with led lights, will not go into diagnostic testing, deli ui is not working, motor dispenser not working, not dispensing water as well, both compartments are cooling, compressor is running. ; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11092502 (panel-ui) and 1 W11092503 (panel-ui)"
Near Los Angeles, CA 90041
John
Job Details: 06/03/2020
WASHER MAYTAG MHW5500FW1 F5E2 latch error code. Replaced the door lock latch assembly. The washer tested good at this time. No fault or errors after repair.
Near Los Angeles, CA 91304
Danny
Job Details: 06/03/2020
DISHWASHER KITCHENAID KDTE104ESS2 Unit is leaking water Found water leaking water from diverted valve Error code F9e1Provided cod estimate to client Collected payment by card Client is going to speak with his wife 1st then call us back Advised him he has 30 days to think about it If client calls back please order sump assy ; ordrng 1 WPW10605057 (pump and motor assy)
Near Glendale, CA 91208
John
Job Details: 06/03/2020
KITCHEN KITCHENAID KDHE704DSS0 "FIVE HOURS to do this job. The dishwasher tub was rusted through. Replace the dishwasher tub, the wiring harness, the drain pump, and the optical water sensor. The dishwasher tested good."
Near Los Angeles, CA 91311
Danny
Job Details: 06/03/2020
DOUBLE OVEN WHIRLPOOL KODE500ESS04 F2e1. Stuck/Shorted keypadF2e0 Keypad disconnectedF6e1 Over temperature upper tempF6e9 lower oven lost communication Oven is not responding and multiple error codesPut unit into test mode and found error codes Need to order parts and rs call ; ordrng 1 W10801665 (cntrl-elec) and 2 W10859573 (sensor)s and 1 W11179310 (cntrl-elec)
Near Riverbank, CA 95367
Lance
Job Details: 06/03/2020
REFIRGERATOR JENN-AIR JFFCC72EFS02 "Tech line sr#Test# 38+39failed 0v to compressor. Full loss of cooling, compressor not starting due to issue within electronic control boards , Needs new Orion board and control boards; ordrng 1 W11114721 (cntrl-elec) and 1 W11336586 (ORION BOARD)"
Near Escalon, CA 95320
Lance
Job Details: 06/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Unable to service unit, customer power to home is off and they are awaiting PgE to help get it back on. Advised customer to reschedule service"
Near Turlock, CA 95380
Cruz
Job Details: 06/03/2020
WASHER WHIRLPOOL WTW7500GC2 "Fixed for fcc- found LF displaying on screen, checked for codes and found f8-e1 inlet valve failure, removed bad one and installed new one (valve) put unit in a auto test 51 calibration test 52 all passed, clear code, no leaks, unit is working as designed, cx ok repair."
Near Turlock, CA 95382
Cruz
Job Details: 06/03/2020
DRYER MAYTAG MEDC465HW0 "Fixed for fcc- found unit grinding and thumping during any cycles, removed front panel and drum and rollers, belt, tension pulley to be bad, removed bad ones and installed new ones from SP ( 4392065 dryer repair kit). Reassembled drum and front panel tested unit in a high heat cycle it fine, runs quiet. Cx ok repair. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Simi Valley, CA 93063
Danny
Job Details: 06/03/2020
REFRIGERATOR KITCHENAID KRFC704FBS Floor damage due to water leak When arrived at the house the unit was already pulled out and sitting on a piece of cardboardThe client stated that a technician from a different company came out and fixed the leak . Found filter needs replacement Advised to replaced filter and run a gallon of water out of dispenser. At this moment the unit was not leaking has not been leaking for a couple of days .
Near Atwater, CA 95301
Kenneth
Job Details: 06/03/2020
WASHER MAYTAG MVWX655DW0 Customer is experiencing slipping in gearcase during the motor ramping up to slow down tub. Ordering new gearcase belt and cam. Rescheduled customer for wednesday 6-3-20; ordrng 1 WPW10006384 (Belt) and 1 W11035751 (Gearcase)
Near Stevinson, CA 95374
Kenneth
Job Details: 06/03/2020
MICOWAVE MAYTAG MMW9730AS00 Installed inverter and magnetron. Unit is not kicking on. Hear the zapping noise. But found blower fan not on. Repkaced fan and teatdd unit is kicking off on over heat over load. Prdrring MW board. Customer ckncerned about heating in oven. Confirmed heating not right. Ordering main ckntrol. Navigator board. Did not reschedule. ; ordrng 1 WPW10486188 (MW control) and 1 W10550512 (Control) and 1 WPW10284942 (Board)
Near Ripon, CA 95366
Lance
Job Details: 06/03/2020
DISHWASHER KITCHEN AID KDTM354DSS4 Needs work- found faulty wash pump motor making screeching noise as well as vent fan motor bearing failed. Customer decided not to repair unit any further due to being uneconomical repair. Customer to purchase new unit
Near Merced, CA 95340
Kenneth
Job Details: 06/03/2020
DRYER ROPER RED4516FW0 Installed motor. Tested. Unit is working properly. Customer approves function at this time.
Near Fresno, CA 93722
Timothy
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Fc temp is only 23f. RC temp is 42f. The pressure are 0-2 and 110-120 psi. Compressor is running at a low speed. When I checked the low side pressure on the compressor gas and dye escaped. This seamed very oily. This unit will need a senior sealed system tech to troubleshoot and purge with nitrogen.See notes on reschedule.; ordrng 1 WPW10143759 (dryer)
Near Merced, CA 95340
Kenneth
Job Details: 06/03/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed panel housing board and tested unit. Unit is now working properly.
Near Merced, CA 95348
Kenneth
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ Unit not making ice due to faulty ice maker. Replaced ice maker with Pre-ID and tested unit. Unit is now working properly.
Near Reedley, CA 93654
Jonathan
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Found led bad need led; ordrng 1 W10843353 (module)
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 06/03/2020
RESIDENTIAL REFR WHIRLPOOL WRT311FZDW01 "Customer is concerned of fresh food compartment freezing the food under the supply air vent. I adjusted the temperature and the damper position, also I advised the customer that any food containing high water content that is place it under the supply air vent can have the chance to freeze up. Tested ok."
Near Fresno, CA 93704
Irvin
Job Details: 06/03/2020
WASHER WHIRLPOOL MVWC465HW2 "F0/E4-HI TEMP IN RNSE, F0/E5-OFF BAL, Checked the install of the washer hoses, they are reversed. Corrected install issue. Ran components test, and calibration. The unit is now operational. All ops normal."
Near Fresno, CA 93710
Irvin
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW01 "New unit cx has questions on ice bucket removed shelf location, and the unit running for 2days straight. The cx doesn’t keep a lot of food. Explained the unit will run a lot without a lot of food. Adjusted shelf and drawers. Answered all questions and concerns. All ops normal."
Near Selma, CA 93662
Jonathan
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS01 Tested unit found ICEMAKER working as designed and this is normal operation tested all components witch passed diagnostics working to spec at this time
Near Kingsburg, CA 93631
Jonathan
Job Details: 06/03/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Found screws that hold ICEMAKER had fallen out reinstalled tested working to spec at this time
Near Tulare, CA 93274
Frank
Job Details: 06/03/2020
WASHER MAYTAG MVWC565FW0 Customer stated loud clicking noise Performed diagnostics found agitator has cracksSoap scum has build up I cannot remove agitator tried everything Andrew has instructed me too Please reschedule for Monday Andrew is riding with me at 9am earliest as possible thank you; schdld next appmnt for 6/1 MON 9-9
Near Hanford, CA 93230
Frank
Job Details: 06/03/2020
REFRIGERATOR MAYTAG MRT118FFFH0 Customer stated not cooling at all Customer just bought refrigerator 3 weeks agoPerformed diagnostics 120 volts coming inCompressor isn’t turning onMaking a tap noise at start device Turns on compressor for a short periodOhm out compressor 10 across 6 top to bottom left. 4 top to bottom rightCalling tech supportSpoke too - Robert Explained situation - gave him my readings from compressor Robert says compressor is good bad start device cause it’s sparking at connection at compressor if that doesn’t work change compressor SR# 7727943749; ordrng 1 W11092533 (start-dev) and 1 W11209866 (compressor)
Near Kingsburg, CA 93631
Jonathan
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Found the freezer setting maxed and refer setting maxed it was 55 in refer and below 0 in freezer checked damper closed turned settings down and damper opened check temp at vent witch is at 0.6 customer upset says that it not fair and unit should be replaced and that Fresno Lowe’s say I would replace unit call tech 7727944753 said to put data logger in unit and monitor reps for at least 48 hrs customer upset started yelling at me called Lowe’s told them what she had said
Near Visalia, CA 93277
Frank
Job Details: 06/03/2020
WASHER WHIRLPOOL WFW75HEFW0 Customer stated washer will work at times then turns offPerformed diagnostics Found main board at fault Installing new board bad connector snapped off during plugging it in...this board defective Needs new board Will order ; ordrng 1 W11201274 (cntrl-elec)
Near Parlier, CA 93648
Jonathan
Job Details: 06/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed dc power board tested wiring to from board to cabnet found broken wire to close to cabnet to be repaired removed dc power board customer to replace unit
Near Visalia, CA 93292
Frank
Job Details: 06/03/2020
FREEZER WHIRLPOOL WZF34X18DW03 Customer stated gasket has openings seeping a lot of airPerformed diagnostics Notice Gasket is deformed Huge gaps on top and sides Gasket is unreliable Needs new gasket Will order part; ordrng 1 W10856583 (gasket-dor)
Near Clovis, CA 93619
Jonathan
Job Details: 06/03/2020
FREEZER WHIRLPOOL WRX986SIHZ00 Called tech 7727949727 found low side at 10 psi and high side at 197 tryed to clear with nitrogen blow 120 psi through system recharge system had 5 psi on low side and 207 on high side called tech back unit is non repair
Near Visalia, CA 93291
Chase
Job Details: 06/03/2020
WASHER MAYTAG MVWX655DW0 "Diagnosed washer. Found a bad gearcase making loud jet noise. Ordering parts for repair and submitting for gearcase labor.; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM) and 1 W10902814 (WASHPLATE) and 1 W11035751 (GEARCASE)"
Near Visalia, CA 93291
Chase
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Door ajar light staying on, ordering board and UI. Door switches testing out normal. Give call back to FP this is his original call.; ordrng 1 W11043763 (CNTRL) and 1 W11265135 (UI)"
Near Visalia, CA 93291
Chase
Job Details: 06/03/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "F4e3, motor not running. Ran through test. Found unit is filling with no problem. Will need new sump assembly. Ordering part for repair.; ordrng 1 W11085683 (SUMP ASSEMBLY)"
Near Clovis, CA 93619
Jonathan
Job Details: 06/03/2020
OVEN WHIRLPOOL W0S51EC0AB01 Installed blower only charged for part see other work order
Near Clovis, CA 93619
Jonathan
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found ice bin not installed properly reinstalled tested working to spec
Near Visalia, CA 93291
Chase
Job Details: 06/03/2020
DRYER WHIRLPOOL WED5620HW1 Unit vibrating and making squealing sound during cycle. Needing new dryer repair kit. Do not have any of these dryer repair kits on my truck stock. Ordering belt as well Incase size of belt if different.; ordrng 1 4392067 (DRYER REPAIR KIT) and 1 661570V (BELT)
Near Tulare, CA 93274
Frank
Job Details: 06/03/2020
WASHER MAYTAG MVWB765FW4 SR#7727726493 . Customer stated too me cycles stops and starts Performed diagnostics didn’t hear any noise Found defective boardInstalled Tested Passed Job completed
Near Bakersfield, CA 93309
Dane
Job Details: 06/03/2020
WASHER AMANA NTW4516FW3 Arrival the unit was banging around. Removed and replaced suspension and tested unit. Unit functions normal now
Near Bakersfield, CA 93309
Dane
Job Details: 06/03/2020
REFIRGERATOR WHIRLPOOL WRX735SDHZ02 Remove water valve and tested. Unit functions normal
Near La Puente, CA 91744
Andy
Job Details: 06/03/2020
WASHER WHIRLPOOL WTW5000DW0 "Not washing, found motor not working, replaced motor and tested unit working properly"
Near Riverside, CA 92509
Kevin
Job Details: 06/03/2020
REFRIGERATOR MAYTAG MFX2570AEM0 Unit not making ice and light not coming on in FC. I found failed ice maker and failed FC door switch. Needs new style ice maker and new door switch. Ordering parts. ; ordrng 1 W10882923 (icemaker) and 1 WP12466115SP (light switch)
Near La Verne, CA 91750
Andy
Job Details: 06/03/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Not making ice, found fill tube frozen, called techline, instruct customer on temp settings tested unit working properly"
Near Lamont, CA 93241
Patrick
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Wen you open the doors the fridge compressor fires up but when doors are closed it turns off. Needs control and door switches ; ordrng 2 W11384469 (SWITCH )s and 1 WPW10503278 (refer elect cont brd)
Near Bakersfield, CA 93306
Patrick
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRS312SNHW Found the units t having issues with ice maker. Wasn’t hooked up properly needs sleeve from kit ; ordrng 1 WRS312SNHW (ICE MAKER KIT )
Near Duarte, CA 91010
Andy
Job Details: 06/03/2020
WASHER MAYTAG MVWX655DW1 "Unit moves and shakes a lot, replaced shocks tested unit working properly"
Near Porterville, CA 93257
Michael
Job Details: 06/03/2020
WASHER MAYTAG MVWB765FW3 "Cx states when she starts wash cycle unit does not fill with waterF8E1-F3E2-F0E4-F7E9-F8E1-Ran manual hot and cold valve hums but no flowRemoved hoses and verified good pressure to unitReplaced water valve W11172234Retested manual hot and cold and have proper flowRan unit through auto service test and unit now fills, agitates, drains and spins as designed. All ops are normal job complete"
Near East Los Angeles, CA 90022
Juan
Job Details: 06/03/2020
WASHER MAYTAG MVWC415EW0 "Unit is not engaging for spin cycle. Ran diagnostics, found gear case is very noisy. Gear case needs to be replaced along with actuator and drive pulley.Provided customer with estimate, they will purchase a new one instead."
Near Bakersfield, CA 93314
Erick
Job Details: 06/03/2020
REFRIG/SIDE-BY-S WHIRLPOOL n/a Cycled unit and found left door sliding causing it to hit inner liner. Door is not ceiling all the way causing ice to build a frost and not make any ice. Door cam has came out of top left hinge causing failure. Unit will need complete new door. Outer housing is weak and will also need to be replaced with icemaker; ordrng 1 LW11038915 (dor-fip) and 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt)
Near East Los Angeles, CA 90022
Juan
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Evaporator fan not working. Replaced evaporator fan motor, de iced evaporator area. Big block of ice at capillary tube/evaporator junction. Checked ops, evaporator fan is working fine now."
Near Bakersfield, CA 93311
Erick
Job Details: 06/03/2020
DISHWASHER WHIRLPOOL WDT920SADM0 "Spoke with ap this morning. He will be running call as a second opiniont"
Near Tehachapi, CA 93561
Patrick
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW05 Customer having issues with a noise. States the compressor is running loud. I checked amp draw and compressor is good. Condenser fan motor loose. Tightened and secured. Tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 06/03/2020
REFRIGERATOR KITCHENAID KDTM404KPS0 Found the unit not operating. Water in the bottom. Checked drain and the disposal plug is still in there. Needs to be knocked out. Knocked out and tested unit. All ops checked good
Near Arvin, CA 93203
Patrick
Job Details: 06/03/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Isolated the Yoder loop. Vacuumed to see if it holds. It doesn’t leaks out within 2 min. Calling tech support Andrew 7727947390
Near Bakersfield, CA 93312
Erick
Job Details: 06/03/2020
DRYER WHIRLPOOL WGD7500GC0 Install new parts on unit. Re-tested unit and unit passed all test with no failures. Customer still not satisfied with small thumping noise. Informed customer this is normal per whirlpool. If customer still has issues please do not send us back out and have customer speak with whirlpool customer service. Job complete
Near Fresno, CA 93720
Irvin
Job Details: 06/03/2020
DRYER MAYTAG MED5630HC1 "Cx says the dryer will start but not continue to run. Confirmed issue. No error codes in the system. Power is proper. Replaced sensor harness, test same the unit has a failed control,board. Relay bad. The motor ohms are out of range. ; ordrng 1 W11086656 (motor-drve) and 1 W11388032 (CONTROL)"
Near Bakersfield, CA 93311
Erick
Job Details: 06/03/2020
DISHWASHER WHIRLPOOL WDF540PADM3 Cycled unit and found unit with bad dream causing unit not to drain. Replace drain pump assembly. Retested in unit is now draining. Also inform customer to use more rinse aid for better drying results. Job complete
Near Bakersfield, CA 93312
Alejandro
Job Details: 06/03/2020
REFRIGERATOR KITCHEN AID KRMF706ESS "Found the unit,refrigerator drain drain it’s clogged, drain clean and defrost,check compressor condenser and refrigerator fan motors,unit work normal"
Near Bakersfield, CA 93309
Alejandro
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Found the unit,drain clogged with ice, drain clean and defrost,unit work normal"
Near Fresno, CA 93711
Irvin
Job Details: 06/03/2020
WASHER WHIRLPOOL WTW8500DC0 "Removed power replaced components. Powered unit more erro codes came up the HMI code, the unit needs console. ; ordrng 1 W11025585 (panel-cntl)"
Near Fresno, CA 93723
Irvin
Job Details: 06/03/2020
DISHWASHER KITCHENAID KDTE204DSS0 Cx attempted to work on the unit. Took apart several components. The units main control needs to be replaced and also the wire harness. ; ordrng 1 W10445552 (harns-wire) and 1 W10538040 (cntrl-elec)
Near Bakersfield, CA 93309
Alejandro
Job Details: 06/03/2020
REFRIGERATOR KITCHEN AID KSC24C8EYY02 "Found the unit, not verify problem for this time,check compressor condenser and refrigerator fan motors running normal"
Near Fresno, CA 93722
Irvin
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Inlet valve leaked into ice bucket. Bucket is stuck due to ice slab from inlet valve. ; ordrng 1 W10913947 (valve) and 1 W11097357 (ice-contnr)
Near Bakersfield, CA 93314
Alejandro
Job Details: 06/03/2020
ICEMAKER WHIRLPOOL KUID508ESS1 "Found the unit not cooling, replace compressor (wpw10605282) water filter(f2wcc911) motor condenserh((w11123104) valve gas(wpw105334030) evaporator (wpw10218037) drier (wpw10200037) housing(11266112) and service valve (10913906) not collect money"
Near Madera, CA 93636
Timothy
Job Details: 06/03/2020
REFRIGERATOR MAYTAG MFF2558FEZ05 "Unit is making very little ice, the RC center mullion is sweating and there is frost around the freezer door. Found an item in the freezer that does not let the freezer door close correctly. Showed customer how this causes the frosting Found the energy saver option off. Turned this on to avoid moisture on the mullion. Found the water line pinched and the IM fill tube frozen. Defrosted fill tube and removed kink from the waterline. Recommended the customer replace this water line with a PEX water line. Unit checks ok. (7727945805)"
Near Los Angeles, CA 90049
Isidore
Job Details: 06/03/2020
WASHER MAYTAG MVWP575GW0 "Removed old capacitor and installed new capacitor , test washer failed motor W11222082 failure, checked wiring to motor found harness neutral to motor burnt . Wiring harness W11376227 and motor W11222082 ordered; ordrng 1 W11222082 (motor-drve) and 1 W11376227 (WIRING HARNESS)"
Near Clovis, CA 93611
Timothy
Job Details: 06/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed doors and refrigerator innards. Replaced the deli UI and harness. Found the door switched do not work correctly. Calle WPTS (7727949044) and found the deli drawer switches are the problem. Found on stuck closed. Fixed switch. Noted that this unit looks like it is several different units assembled together. The door handles look like the were from another unit the unit cover is not the correct one. The harness I replaced was cut and butt connected at the deli drawer. Noted missing and substituted fasteners on doors and drawers as I disassembled the unit.
Near Clovis, CA 93619
Timothy
Job Details: 06/03/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ Installed adjuster. Tested rack. Rack checks ok.
Near Riverside, CA 92503
Kevin
Job Details: 06/03/2020
WASHER AMANA NTW4516FW3 Unit not spinning or draining. I tested unit and found that the door is not locking to go into spin. I found spring on lid strike is bad and lid lock was damaged by strike going in at the wrong angle. Ordering lid switch and strike. ; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch)
Near Fresno, CA 93711
Irvin
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 Removed failed ice maker. Installed replacement unit. Powered unit the ice maker cycled and filled. All ops. Or all
Near Riverside, CA 92506
Kevin
Job Details: 06/03/2020
MICROWAVE JENN-AIR JMC2427DS01 Control panel is not responsive. I verified voltage to unit but no response from panel. Failed control panel. Ordering part. ; ordrng 1 W11232035 (panl-cntrl)
Near Riverside, CA 92508
Kevin
Job Details: 06/03/2020
DISHWASHER KITCHENAID KDTM404KPS0 Unit giving error code for float open. I found that during install water got into float tray and caused code. I dryer float channel and tested. All tests good. Control panel was scratched during install. Ordering panel. ; ordrng 1 W11416457 (CNTRL PANEL )
Near Los Angeles, CA 91342
Antonio
Job Details: 06/03/2020
WASHER WHIRLPOOL WFW5620HW0 Checked and cleaned detergent dispenser tray. Checked for leaks. Unit tested ok. No leaks detected. Operates per mfg.’s specifications.
Near Riverside, CA 92508
Kevin
Job Details: 06/03/2020
WASHER WHIRLPOOL WTW8000DW2 Customer stated the unit will stop mid cycle. I tested main control for error codes. I found an error code for temp sensor but that will not cause unit to stop. I ran through diagnostic and found no issues. Failed main control causing unit to stop. Failed fill valve giving wrong temp reading to board. Ordering main control and valve. ; 1 W10812421 (elec.control board) and 1 W11220230 (valve)
Near Perris, CA 92570
Kevin
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Unit freezing items on every shelf in RC. Temps are running colder than they should be. Thermistor is out of range. Ice build up caused by thermistor on diffuser had damaged diffuser. Ordering thermistor and diffuser. Recall on RS. ; ordrng 1 W10316760 (thermistor) and 1 W11236851 (diffuser)
Near Los Angeles, CA 90077
Isidore
Job Details: 06/03/2020
WASHER WHIRLPOOL WFW95HEXR2 "Removed bottom panel for MCU(motor control unit) access, old MCU and installed new MCU, reinstalled bottom panel.Test washer operation ok at this time washer working as designed"
Near Riverside, CA 92507
Kevin
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 When I went to remove door switch I found that switch was in liner crooked and too much foam was holding switch inside liner. Liner started to crack under pressure. I called tech line Sr#7727944447 that had me video chat so they can see issue. They had me try a few techniques to remove switch with no luck. They marked unit as unrepairable. Customer will be contacted.
Near Riverside, CA 92506
Kevin
Job Details: 06/03/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 Unit not cooling and frost build up. frost build up on RC evaporator. Keeps freezing over every month. I called tech line. Sr#7727943777 they said all parts regarding this issue have been replaced and that they are marking unit as unrepairable. Informed customer to call extended warranty company with file number.
Near Fontana, CA 92337
Tyler
Job Details: 06/03/2020
RANGE WHIRLPOOL WGG745S0FS02 New grates were broken in the box. Reordering grates.; ordrng 1 W11449099 (GRATE)
Near Los Angeles, CA 90077
Isidore
Job Details: 06/03/2020
REFRIGERATOR KITCHENAID KBSN602ESS01 "Found crisper drawer not closing, removed crisper drawer, found packaging material wrapped on track slide removed and reinstalled crisper drawer. Crisper drawer closing and function as designed, to customer satisfaction.Refrigerator working at this time."
Near Yucaipa, CA 92399
Rod
Job Details: 06/03/2020
REFIRGERATOR WHIRLPOOL WRF736SDAM13 "Defrost failure confirmed Low voltage indicated by faded display which is missing segment illumination.Ordering electronics and freezer thermistor.; (created new UIS, deleted prior attachment to UisID 177521), 1 W10864261 (cntrl-elec) and 1 WPW10453401 (elect control board) and 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)"
Near Upland, CA 91784
Jaime
Job Details: 06/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed the control board and evaporators motor
Near Perris, CA 92570
Kevin
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit leaking from dispenser. I found that the ice maker was leaning forward causing water to leak from ice maker. I adjusted ice maker to level to stop the leak. All tests good. Handles are missing set screws I instructed customer cosmetic issues are not covered.
Near Tulare, CA 93274
Chase
Job Details: 06/03/2020
WASHER AMANA NTW4516FW2 Installed all new parts. Calibrated then tested. All ops now testing normal with no more loud squealing sounds. Job complete.
Near Rancho Cucamonga, CA 91730
Jaime
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found a restriction on the filters housing ordered partAlso food freezing; ordrng 1 W11164593 (diffuser) and 1 WPW10394053 (housing)
Near Fontana, CA 92335
Tyler
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated that the unit is not cooling and interface changes on its own. Removed and replaced diffuser and interface tested all works good at this time.
Near Arcadia, CA 91007
Andy
Job Details: 06/03/2020
DISHWASHER JENN-AIR JDB8700AWS0 "Not turn on, replaced control and display board tested unit working properly"
Near Loma Linda, CA 92354
Tyler
Job Details: 06/03/2020
KITCHEN WHIRLPOOL WMH53520CS Customer stated that the unit says door is open when it is closed. Ordering interlock kit not in stock; ordrng 1 W11244490 (interlock)
Near Pasadena, CA 91105
Francisco
Job Details: 06/03/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Removed and replaced damper, tested ops unit now working as intended."
Near Wasco, CA 93280
Michael
Job Details: 06/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx states unit is still not producing iceTested water dispenser and have normal flow now.Service test 56 reads E2 Red light for ice bin is not illuminatedRan service test 57 to harvest ice maker. Ice maker heater turns on but will not allow tech to select harvest modeService e test 66 shows E0 no faults stored in controlRebooted unit and red light for ice bin is now illuminated.Entered diagnostics and ran service test 56 and now reads E0 no faultsService 57 and still cannot harvest ice maker.Ordering ice maker W11294907User interface W11387386Office to reach call when parts are available; ordrng 1 W11294907 (ICE MAKER) and 1 W11387386 (USER INTERFACE)
Near Bakersfield, CA 93308
Michael
Job Details: 06/03/2020
DISHWASHER KITCHENAID KUDS30IXWH2 Installed main control and still unresponsive WPW10380685Tested safety thermostat and is closed 1.8ohmVerified power to unit no power to main control due to faulty bi metal W10402110Had dispatch resch call for Monday 6-1-20; ordrng 1 W10402110 (BI METAL)