Found frozenfill tube to icemaker. Defrosted tube. All ops now checking ok.

"Lint build up on blower wheel is throwing off balance causing vibrations during use, cleared lint off blower wheel and all tested good"

"I Installed and secured new capacitor and motor, calibrated unit , ran diagnostics test, unit is now operating properly as designed at this time of service, customer approved repairs"

"F5/E4 error code. Saw on service matter that to do with lid not being opened during cycles, did a reset on error code and unplugged unit couple minutes explained to Cx try leave door open after cycle so vapor can get out, no further issues, job completed."

Replaced parts and tested unit

Tested dishwasher verified no leak from dishwasher. Found a separate valve for the faucet leaking took pic.

Install the new latch door on the unit according with tech line. Job complete

"Replaced the suspension rods. All units ops check fine, the unit is working as designed."

"9-1, diverter cant find position. Found loose connection in diverter circuit. Reinstalled connection. Unit now running a complete cycle and working as designed."

"JB out 2/10/23. Customer states when selecting Timer, the feature does not always enable additionally, when using oven, display will read place food in oven, and this display is still on after placing food in oven. Tested timer and bake functions repeatedly with customer. Unable to verify any mechanical issue today. Timer is enabling each and every time and verified when food placed in oven for baking after door closed, the display no longer reads please food in oven. Advise customer of one time courtesy no charge on a no defect phone service call visit. No repair made, no parties. No charge to customer job complete."

"Defrosted the buildup of ice under the drawer assembly. Inspected the drain extension and found that rust is accumulated and blocked the drain extension, causing water to overflow into the freezer compartment and freeze under the drawer. After time drawer is unable to open or close correctly. Unclogged the extension. Due to the rust being present this is a non repairable issue. Advising that this unit be replaced due to the rust that will continue to block the extension."

Found the unit having issues with door not sensing closed. Removed and replaced latch. Tested unit. All ops checked good

Installed parts tested check out ok complete no dents or dings cause by tech.

Installed door gasket and tested unit. Unit is working properly. Found leaks at this time. Customer approves function at this time.

Drips from dispenser Confirmed .water valve not closing tightly enough to stop water from seeping to fountain.

"Replaced the stripped motor and joke, as well as damper"

Had to remove air gap. Debris on the narrow side. Had it cleared up

Gasket needed to be molded to allow sealing. Removed gasket and let it sit in the sun for 30 minutes to allow it to shape. Installed and tested. Unit is working properly.

Customer stated that the drum is not turning. Found broken belt and stuck roller. Removed and replaced roller and belt with dryer repair kit. Tested all works good at this time.; used 1 4392065 (DRYER REPAIR KIT) from stock

"Replaced heating element, ran timed dry cycle, unit heating & operating as designed"

"JB out 2/10/23. Customer states unit has leaked a small amount of water on the floor. Found unit unplugged on arrival. Plugged unit in an found unit wont run. Ran diagnostics and extracted 1 error code indicating water detected in drip pan. Cleared code. Removed drip pan and found dried detergent in pan and on bottom of float. Washed off detergent residue from both and reinstalled. Found customer using Cascade 3X concentrated detergent. Advised customer to discontinue use of and detergent that is concentrated and NOT to select detergent brand with X on the bottle. Too much or highly concentrated detergent will create suds that overflow the front edge of dishwasher and run down into the drip tray. Also advised customer the water being supplied to the dishwasher Is nearly warm. Far below the required minimum temperature of 120f, supplied by the house water heater. Recommend the installation of a Point of use water heater to be located under the kitchen sink set to 125f. This will insure the dishwasher washes and drys properly (when liquid rinse aid is used in the dispenser). No parts used. Advised of one time no charge on a no defect found service visit.JOB COMPLETE"

Installed suspension rods and tested unit. Unit is working properly. Customer approves function at this time.

"Upon arrival cx stated unit doing same thing, found water in the float switch preventing cycles. Removed water and retested unit on bot diagnostic cycle and express wash with a pod in it. All operations test normal. Throughout both cycles I found no water leaking from any point on the machine. Informed cx once again to ensure no one is adding any extra soap to wash or dishes prior to putting them in as well as to make sure to only use 1 pod at a time. All ops test normal. Job complete"

Tested unit to make sure unit is working correctly and as designed. Tested broil and bake. Unit works correctly. Put unit back in its spot and tested. Job completed

Installed new grill housing and tested unit working as designed

After replacing the panel that restored all operation of the washer. The unit was able to go into diagnostics and all functions tested properly. Job completed.

A screw was missing from the right rear rack support. Water was leaking through the hole. Inserted a new screw into the support and tested for leaks. No more leaks at this time

Found washer with bad door latch replaced retested check out ok complete no dents or dings cause by tech per customer rent a center responsible for service part and labor.

"On arrival Cx states unit not heating, tested and found weird supply voltage to unit. 240v on L2 to ground and to neutral. Neutral to ground is 120v. L1 to ground is 115v. L1 to neutral is 120, L1 to L2 is 120. L2 to neutral is 240v. Cx needs an electrician, irrationally supply voltage to unit."

Found the main brass fitting for the gas supply not tightened down. Tightened down fully. Verified no more gas leak. Tested after repair all ok.

Found oven not powering up found bad control board part no longer available complete no dents or dings cause by tech.

Replaced capacitor all tested good

Install the new control panel on freezer thermistor

Continues to click electrodes when ignition is to take place.Confirmed.INSTALLERS DID NOT VERIFY ELECTRICAL SUPPLYWHICH IS NOT POLARIZED NOR GROUNDED.CONSUMER TO CONTACT ELECTRICIAN TO CORRECT.

Icemaker stuck bail arm dislodged..reinstalled and secured in place. Designed operation was restored

Just had to plug and unplug unit multiple times to get the unit working

"Found the unit,not cooling, unit not have refrigerant, replaced a service valve, make a vacuum, not keep pressure, change nitrogen and verify leak in discharge line in drier, repair leak, make a vacuum and charge refrigerant 58g R600a check compressor condenser and evaporator fan motors work normal"

"Washer making grinding noise during spin cycle (stripped drive pulley assy). Installed new part. At Time of service Operation tested as designed. If the customer calls, order gearcase."

"Dryers display is not working intermittently, drops power , part is no longer availible

Install the new water valve and ice maker on the unit. Retest the unit and unit passes all the test at this time. Job complete

Pushed insulation away from the door cam. Recommend a high drain loop to prevent water from draining back into the dishwasher

"Contacted Connie, got autho for unit. Installed panel and tested, unit functions as designed."

Found bi metal bad replaced tested working to spec

Found door switches out of alignment Corrected switches alignment ok now

Was able to clean out all the center burner ports. They were clogged with grease. Tested after repair all ok. Adjusted the flame size larger for the rear and center burners.

Inspected unit found failed shifter actuator. Provided CX with bluebook estimate. CX will call if repair is needed. 30 day service fee warranty.

"Fixed- installed new parts (fan, ice maker) ice maker cycled and water filled mold- fan is also working as well- cx ok repair"

JB out 2/10/23. Customer states dryer does not dry. Customer states unit was purchased in August 2022 was just recently installed. Upon arrival test driver verified heat circuit operates but is not hot enough further inspection reveals unit was either not converted to propane from natural gas were not converted properly. See attached photos. Remove front cover and drop from dryer. Verified absence of propane. Conversion kit on gas pressure regulator portion of gas valve. For customer to qualified propane conversion service provider. Customer complains of an intermittent gas odor. Unable to verify at this time. Refer customer to installer to locate and correct any potential gas leak. Advise customer one time courtesy no charge on a notice that phone service call visit. No parts used. Advised customer to leave gas supply shut off until install. Returns to locate incorrect potential gas leak and also correctly install that will be conversion kit.Contacted whirlpool safety team in bed full report. The following us our file number has been recorded. Job complete.SR#7735693188

"Returned, replaced parts and as designed appeared to return .24-48 hr monitoring by customer will reveal normal operation."

Cycled unit and found all components test normal. Customer concern unit is vibrating. Inform customer vibration is normal. Instructed customer on proper loading on cycle selection. Working as designed Job completed

"Visually checked unit for water leaks, ran diagnostic cycle, Found unit not installed with a drain hose missing, instructed cx to contact JB HUNT to have unit installed with a drain hose connected. Cx does not have drain hose hardware. Shut water supply off at valve under sink, unplugged unit."

Unit was making rumble noise while on. Checked blower wheel and found a bunch of debris inside the housing. This was causing the wheel to be unbalanced. And to blow the exhaust poorly. Cleared debris and retested. Unit is now working good.

Found cold side of valve not functioning. Checked harness and it was not connected. Reconnected and tested. Both valves now working. Re leveled to address shaking. Unit is now working as designed.

"120 to the control board and nothing to to the user interface, unit has bad control board ,replace control board and tested unit working as designed"

"On arrival unit making noise, found splutch cracked replaced splutch again and belt. Tightened and load tested, unit functions as designed.; used 1 W11239857 (Belt) from stock"

"Unit display was off and the right front burner was making a puffing noise, for display had to reset the outlet and reconnect couple minutes later which fixed issue and for right front burner noticed the cap was not sitting correctly so adjusted, job completed"

Installed icemaker and ui tested working properly

"Fixed- installed new parts (module, harness) test both bake and broil cycles they are now working as designed- cx ok repair"

Drain line I house is clogged and backing up water draining from washer. Cx needs a plumber. Washer is working properly.

"On arrival Cx states u it doesnt wash, found shorted motor. Needs sump assembly. Advised Cx to reach out to manufacture for assistance."

Unit is working per design found vent hose is smashed in back of unit job complete

"Units evaporator fan is not getting activated. Accessed the fan, its resistance checks open, proper voltage going into it. The evaporator fan needs to be replaced.

Customer stated that dryer is not heating. Found open ignitor. Removed and replaced tested all works good at this time.

Installed new slider and splutch. Tested and found unit to be working as intended.

"Found the unit, not cooling, unit not have refrigerant, make a vacuum not keep a vacuum, charge nitrogen and verify leak in condenser, replace condenser, service valve and coupler, charge refrigerant 52 g R600a check compressor condenser and evaporator fan motors running normal"

"Install the new gear case, wash plate, clutch and slider on the unit. Recalibrate the unit and retest, now unit is working properly. Job complete"

Customer concern unit off balance very frequent. Fully checked unit components all ops test normal. Instructed customer on proper loading and cycle selection. Job completed

Cycled unit and found all components test normal. Customer concern unit is defaulting to normal heat. Informed customer this is normal operation. Unit working as designed. Job completed.

"Checked operations unit was out of rinse aide , tested no soap suds indicated , tested temps 126 F good temps of water coming in , Showed customer how to fill rinse aid to make sure it stays for when they needed. Customer only runs the dishwasher once or twice a week at this point unit is working as design."

Tested unit and unit is working properly found home with too many electrical wire connections informed client that they are pulling too much electricity while using all the items at once causing light flickering in their home and causing the unit to loose power

Installed new line. Still a small sputtering sound but sounding like normal operation. Documented with WPL. All functions checking ok.

Had adjusted doors was not closing properly. Used heat gun to adjust freezers gasket. Fridge ok

"The unit is not powering on. Checked power at the junction electrical box, hot to neutral no voltage present. Hot or neutral to ground both show 120V. Electrical issue, the electrical outlet is behind the dishwasher, advised the customer to contact an electrician to correct the electrical outlet wiring."

Installed new valve assembly and retested. Unit is now operating without issue. Complete.

Found vent holes blocked and caused water to leak out the front of the door

Installed new parts and re-tested unit or test pass. Job completed.

"Replaced defective user interface and badge,.Tested ok"

"Found no water supply to unit, found water valve under sink off, turned on water supply to unit ran self diagnostic cycle, unit operating as designed."

Installed an icemaker on the unit. Retest the unit and unit passes all the test at this time. Inform the customer they need to wait at least 24 hours in order to see ice bucket full. Job complete.

Temps were set at lowest setting. Adjusted temps to a colder setting. Fan and everything else is checking out okay.

Installed new heater. Collected for the helper. Tested unit. All ops checked good

"Found broken wire on drain pump, fixed wires and tested unit working as designed"

Replaced broken blower wheel Tested unit all functions are working properly Job complete

Replaced separator. Chute is now closing properly all functions are working properly Job complete

Verified in test 56 that only E0 was present indicating no error within the icemaker assembly. Verified again with the water line disconnected that the valve is functioning properly. Replaced the water line heater and escutcheon heater. Ran test 45 and verified that water is reaching the icemaker now. Customer will advise if problem continues. Will contact techline and replace icemaker if return visit is requested.

Installed part tested check out ok customer to monitor next 24 hrs no dents or dings cause by tech.

Replaced heater

Replaced igniter and replaced missing screws

Installed new ui. All ops now checking ok.

Found refrigerator lights not functioning replaced freezer light retest check out ok complete no dents or dings cause by tech.

Customer stated that the dryer is taking too long to dry down customers using mix loads on auto Drive settings and they have your items are not drying explain to customer called tested I was going to FaceTime customer to have his vent checked also.

Installed new fan with harness Cx to allow 24 hours for temps to stabilize.

"Fixed- found unit not leveled properly causing Rattling noise during any cycles- I then adjusted all 4 feet, unit is now leveled no Rattling noise, cx ok repair"

"F7E5, removed tape from taped up drain hose at drain pipe on wall, zip tied drain hose to drain pipe at wall.ran self diagnostic cycle, ran normal cycle, unit operating as designed"

Replaced ice maker and heater tested unit all functions are working properly job complete

Customer had inlet elbow replaced. Ran diagnostics and found no error codes. Ran cycle and unit passed all tests. Unit is operating as designed.

"Please bill out. Not related to prior issue.Fan motor in freezer failedshorted blue fuse link and damaged main control.This is not a recall since we had not replaced any parts in freezer on prior attempts the ffd compartment was the issueReturned replaced defective parts and restored operation. 1 W11396715 (Igor, for evap) and 1 W11449066 (Harness) and 1 W11172798 (Control)"

"Replaced the drain pump assembly. Ran express cycle, verified the wash cycles are starting and verified that the drain pump is now functioning. Dishwasher is functioning as designed.

Unit is not plugged in. Reading is positive 5 pressure. Plugged in its reading-15. No high side what so ever. Second compressor. When putting on hose. Oil coming out of stim. The compressor is reading at if oil is coming out both sections might have a issue. Definitely come out with new dryer pressure the system 140 and see were we are at. Unit is reading .25 amps. Cut open filter and see whats in it. Order a compressor just in case. Sr number 7735645241 and Oder dryer. Trade care 800-874-4698. Eta Feb 25. The trade care team is putting unit up for review. New sr number is 7734138803. W11580057 compressor back ordered W11109499 dryer.. job completed customer well be notified 3 to 5 business days.

Replaced the two led lights. Verified that the lights are functioning properly. Verified that the motor is functioning properly. Vent hood is functioning as designed.