Near El Monte, CA 91733
Andy
Job Details: 06/29/2020
RESIDENTIAL REFR WHIRLPOOL WRS571CIHZ00 "Not dispensing ice, found main control board bad, replaced control board tested unit working properly"
Near Santa Clarita, CA 91387
Raymond
Job Details: 06/29/2020
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM04 "Installed heat probe, cleared drain line, tested, unit functions as designed, if unit continues to freeze on bottom of liner cx will need to defrost unit for 24 hours and let unit regulate before dispatching for recall."
Near Visalia, CA 93277
Frank
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDFE104HPS0 " Performed diagnostics Found no water pumping in just a tiny bit of water sprinkling then not drainsWill order heat pump and drain and spray arm; ordrng 1 W10872845 (filter) and 1 W10876537 (drain pump) and 1 W11085683 (pump&motor) and 1 W11101428 (arm-spray)"
Near Santa Clarita, CA 91351
Raymond
Job Details: 06/29/2020
WASHER MAYTAG MVWB835DW0 "Upon arrival cx states unit is bouncing, found weak suspension. Replaced and tested, unit functions as designed."
Near Glendale, CA 91203
Leon
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Cx states that unit is not working properly.After running diagnostic check find that unit is not producing ice on both compartments Called Whirlpool Tech Line Support Spoke to TJExplained the situation Get suggested to order following parts S.R. # 7727458094 ; ordrng 1 W10687090 (cntrl-elec) and 1 W10726788 (valve) and 1 W10853039 (valve) and 1 W10853040 (valve) and 1 W10888845 (icemaker) and 1 W10888881 (icemaker)
Near San Bernardino, CA 92404
Rod
Job Details: 06/29/2020
OVEN JENN-AIR PRG4810NP Knobs missing burner in oven pops and sputters R/frt surf burner valve and left /frt burner valve need replacing and oven knob and insert neededParts to repair this product were NLA.
Near Paso Robles, CA 93446
Tom
Job Details: 06/29/2020
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 "Installed Control Board and Gasket, Gasket check okay, Control Board now allows entry into diagnostics, but certain components can not be activated, diagnostics still shows blank on certain components. Part failure, reorder Control Board, order Power Supply Board and UI to have on hand. Tech will return with LED Board./Control Board - (WPW10675033)Power Supply Board - (WPW10624574)User Interface - (W11330971); ordrng 1 W11330971 (CNTRL-ELEC) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Near Lompoc, CA 93436
Andrew
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Cx stated unit not dispensing ice and ice bin stuck. Found ice bin over filled and causing ice bin to stick. Found faulty leaking water valve. Removed and replaced valve. Tested ok. Removed bin and cleared stuck ice
Near Madera, CA 93638
Kenneth
Job Details: 06/29/2020
DISHWASHER AMANA ADB1400AGW1 Cystoner ckncerned anout drying. Tested unit. No error codes. Ran diagnostics and found heater turning on. Informed customer of lower wattage heater. And infkrmed them these newer dishwasher dont dry like the old dishwashers. Customer has rinse aid. Informed custiner drying will get better iver the corse of 30 washes. But that dishes and plastics may still be wet at end cycle.
Near Baywood-Los Osos, CA 93402
George
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found refrigerator frosting in freezer on left side reposition door making good seal complete no dents or dings cause by tech.
Near Santa Paula, CA 93060
Aaron
Job Details: 06/29/2020
REFRIGERATOR AMANA ASD2575BRW01 "Clogged drain line iced over , customer is going to defrost unit so I can clear and replace the drain line; ordrng 1 W10153550 (extension)"
Near Los Angeles, CA 91604
John
Job Details: 06/29/2020
KITCHEN WHIRLPOOL WFG505M0BS3 "The burner was not lighting. Cleaned off excess of ceramic. But had to ordered a new burner cap. Installed new cap, The burner tested good at this time."
Near Tracy, CA 95376
William
Job Details: 06/29/2020
RANGE WHIRLPOOL WEE510S0FV2 "Adjusted lower bracket to installed bottom warmer drawer, lower tray functioning as designed."
Near Bakersfield, CA 93314
Chase
Job Details: 06/29/2020
OVEN KITCHEN AID KOSE500ESS04 Unit taking extremely long time to reach desired temp. Called tech line spoke with Robert. Per WPL purchase date of 6/19/19. Robert advised me to check and make sure all elements are coming on. All elements are testing fine. Instructed to change out appliance manager board. SR# 7728179037; ordrng 1 W11179310 (CNTRL )
Near Bakersfield, CA 93308
Jim
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS537SIAM00 The compressor that was replaced was the incorrect compressor. I happen to have a compressor on my truck and I use that one. Unit tested OK
Near Los Angeles, CA 91604
John
Job Details: 06/29/2020
WASHER WHIRLPOOL WFW75HEFW0 "F9E1,F8E3,F5E2,F3E1, codes. Secured And clean the pressure switch tubing. It was plugged up with lint in the filter. Also cleaned out the drain screen the washer tested good."
Near Paso Robles, CA 93446
Tom
Job Details: 06/29/2020
REFRIGERATOR KITCHEN AID KFXL25RYMS0 "Upon arrival, found unit powering on and shutting down every few seconds. Unable to detect which board is shutting down unit, assuming Control Board. Replace Control Board and Power Supply Board.; ordrng 1 WPW10226427 (cntrl-elec) and 1 WPW10404689 (cntrl-elec)"
Near Paso Robles, CA 93446
Tom
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Road to customers house closed, unable to reach customer, tech will return with Valve and IM, reschedule customer on part and time availability."
Near Los Angeles, CA 91604
John
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 The wire to the door switch Broke. Repair the wire The wire going to the door switch. The dishwasher tested good. No faults or error code.
Near Atascadero, CA 93422
Tom
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Visual inspection shows ice and frost build up on RC Evap. Customer will contact Whirlpool about possible assistance./Entered diagnostics, Evap Fan not functional, Thermostat not responding, Damper Door functional, Pantry UI not fully displaying. All other components functional, replace RC Evap Fan, RC Thermostat, and Pantry UI./Wire Harness - (WPW10277799)Fan Motor - (W10633627)Pantry UI - (WPW10565995; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 1 WPW10565995 (cntrl-elec)"
Near Hesperia, CA 92344
Cesar
Job Details: 06/29/2020
WASHER MAYTAG MVWB865GW0 "Tested unit could hear unusually loud noises coming from stator rotor area. Went to remove stator to look inside and found bolt that holds stator was not there, found bold laying under the unit on the floor. Installed bolt securing rotor and all tested good"
Near Modesto, CA 95355
Lance
Job Details: 06/29/2020
OVEN JENN-AIR JMW2427DS02 "Tech line sr#7728178654Customer complaint of when microwave set to convert bake, hot air coming from lower air dam causing oven door handle to get hot. Installation checked ok, and unit is working as designed. Unit is spec metal 151df is standard temperature to heat handle to these temperature. Customer to reach out to jenn air regarding this"
Near Atascadero, CA 93422
Tom
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Deiced unit, installed Wire Harness, ran diagnostic tests, all components functional except for Auger Motor, no dispensing ice. Customer requests Auger Motor to be ordered and installed, not a part of this repair request./Auger Motor - (W10822606; ordrng 1 W10822606 (motor)"
Near Atascadero, CA 93422
Tom
Job Details: 06/29/2020
DRYER WHIRLPOOL MGD6630HC0 "Customer unavailable due to arrival time, rescheduled for morning appointment at next available day. Tech will return with Wire Harness, will call Techline to document"
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 06/29/2020
WASHER MAYTAG MVWB965HW1 "Replaced: Hose (W10622692), Hose (W10702876), Hose (W10804012), Hose (W11244231) and Hose (W11246418). Tested for leaks. Tested ok."
Near Bakersfield, CA 93312
Erick
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cycled unit and found unit with frozen switch causing light not to function in freezer. Defrosted switch and reconnected wiring harness. Freezer light is now working.Tested thermistor is and they passed all test. Tested damper door and fan and doors closing and opening. Informed customer on how to properly use veggie and deli drawers with air controllers. Unit passed all tests were no errors at the time of service. Job complete
Near Paso Robles, CA 93446
Tom
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Installed both Tubes, and used all fittings to connect lines that had damage, ran all water valves, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Near Paso Robles, CA 93446
Tom
Job Details: 06/29/2020
WASHER WHIRLPOOL WFW8620HC2 "Installed Control Board and User Interface, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Near Pasadena, CA 91107
Francisco
Job Details: 06/29/2020
WASHER WHIRLPOOL WGT4027HW0 Ordering parts to complete repair pleasers Wednesday ; ordrng 1 W11158830 (capacitor) and 1 W11417071 (HARNESS)
Near Camarillo, CA 93012
Joe
Job Details: 06/29/2020
M/W OTR KITCHENAID KMLS311HSS6 Unit needs interlocks ; ordrng 1 W11244495 (interlock)
Near Thousand Oaks, CA 91320
Joe
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit needs heater; ordrng 1 W10703867 (heater)
Near Bakersfield, CA 93308
Jim
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL MFX2876DRM02 I put the unit into an eight hour defrost cycle.
Near Bakersfield, CA 93309
James
Job Details: 06/29/2020
MICROWAVE OVEN WHIRLPOOL WMC50522HZ0 No parts are available for this unit I will call customer tomorrow ; schdld next appmnt for 6/26 FRI !
Near Rancho Cucamonga, CA 91730
Jaime
Job Details: 06/29/2020
DRYER - GAS MAYTAG MGDB765FW0 "Found unit rattling. Took unit apart, and adjusted and tighten all around the manifold and housing. Dryer ok"
Near Camarillo, CA 93010
Joe
Job Details: 06/29/2020
DRYER WHIRLPOOL WGD5000DW3 Dryer will not turn on. Found belt has fallen off pulley. Installed belt and unit began to function as designed.
Near Bakersfield, CA 93311
Jim
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL 601R Replaced light switch
Near Los Angeles, CA 90039
John
Job Details: 06/25/2020
WASHER AMANA NTW4516FW3 "The washer was unplugged upon arrival, the water was shut off also. Cleared the control through the test mode. No codes. Restarted the washer, tested good for me. Everything OK underneath where the motor is. Ordering the main control. Due to it may be stalling; ordrng 1 W11170317 (cntrl-elec)"
Near Montebello, CA 90640
Francisco
Job Details: 06/25/2020
WASHER WHIRLPOOL WTW5000DW3 Chen it found error code f0 e5. Unit starts locks and unlocks repeatedly. Or departs to complete please RS upon part arrival. One part seems to be psp.; ordrng 1 W11307244 (latch) and 1 W11417466 (CONTROL)
Near Monrovia, CA 91016
Francisco
Job Details: 06/25/2020
DISHWASHER WHIRLPOOL MDB4949SHZ "Checked u it found error codes 6-4/8-2. Tested float switch it is working ok. Ordering parts for drain circuit error as cx states it is an intermittent problem. RS as soon as parts arrive.; ordrng 1 W10348269 (pump,dran) and 1 W11168783 (cntrl-elec)"
Near Pasadena, CA 91101
Francisco
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Checked unit found ice dispenser chute opening but auger motor not engaging. Checked voltage found no voltage. Performed continuity test on wires going to auger motor found broken gray/org wire. Unit needs new door due to harness being broken.; rqstng P&A on 1 LW11202405 (dor-fip)
Near Altadena, CA 91001
Francisco
Job Details: 06/25/2020
DISHWASHER KITCHENAID KDFE104DWH Checked unit found some grainy gunk and residue on spray arms and tube. Unable to unclogged ordering spray arms and tube.; ordrng 1 W10340745 (tube-feed) and 1 W10406822 (arm-spray) and 1 W10448645 (arm-spray)
Near Fontana, CA 92336
Kevin
Job Details: 06/25/2020
OVEN WHIRLPOOL WOD51EC0HS01 Upper cooling fan working on high speed but not on low speed. Lower cooling fan is working on high and low in diagnostic. Failed upper cooling fan. Ordering part. Allow 1hr for repair. ; ordrng 1 W11248652 (blower)
Near Riverside, CA 92504
Kevin
Job Details: 06/25/2020
MICROWAVE/OVEN JENN-AIR JMW2430DS03 Unit turning oven light off and on. Turntable is intermittently working. Failed user interface causing issues. Ordering interface. ; ordrng 1 W10887855 (panl-cntrl)
Near Visalia, CA 93291
Chase
Job Details: 06/25/2020
DISHWASHER MAYTAG MDB8989SHZ0 Replaced sump assembly and latch. Tested unit and unit would still not go into spinning cycle. Called into WPL tech line spoke with Bryan. Took voltage check to board. When changing motor blew fuse on board. Told to replace board and order another motor. Ordering parts for repair. Was not able to get an SR number due to there system having problems they could not document. ; ordrng 1 W11225084 (CNTRL) and 1 Wpw10591570 (PUMP&MOTOR)
Near Los Angeles, CA 91325
Antonio
Job Details: 06/25/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced pump and sump assembly and tested. Working ok.
Near Ontario, CA 91764
Tyler
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Customer stated that the lights are not coming on. Replaced led lights. Found freezer rocker switch is bad. Ordering switch not in stock.; ordrng 1 WP2321285 (switch)
Near Los Angeles, CA 91311
Antonio
Job Details: 06/25/2020
RANGE WHIRLPOOL WEE750H0HZ1 Unit was in demo mode. Took out of demo mode and set clock. Tested unit. Working ok.
Near Los Angeles, CA 91326
Antonio
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced housing and leveled unit. Working ok.
Near Los Angeles, CA 90041
John
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "I had an E2 error code on the new icemaker, called Whirlpool tech line, they told me to unplug the refrigerator and reset the error code.. This didn’t work, and I harvest the icemaker so it will cycle. Tested good at this time."
Near Turlock, CA 95380
Cruz
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "File # 7728140718 from whirlpool tech line said to replace the panel ui, separator, ice container, cubes and crushed ice are dispensing opposite, sometimes ice will come onto to the floor by itself, cx had pictures on there phone, cooling and temps are working fine at this time, ordering parts per tech line. ; ordrng 1 W11184112 (cntrl-elec) and 1 W11185686 (ice-contnr) and 1 WPW10353552 (separator)"
Near Glendale, CA 91205
John
Job Details: 06/25/2020
WASHER WHIRLPOOL LTG6234DQ1 "Wires, plastic and foam has burned, melted and caused damage and major smell. The smell will never come out. Suggested that they get a new washer dryer system ."
Near Los Angeles, CA 90039
John
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Spoke with whirlpool technician Kathy. The refrigerator has cracks in the liner on the left and right hand side. I was not able to get a SR number at this time due to their system being down. It appears that will Paul be replacing this
Near Waterford, CA 95386
Cruz
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "File # 7728143007 KJ from whirlpool tech line said replace the right side gasket due to bottom ear on gasket is torn that is causing air to seep out, ice maker is only producing ice cubes every other day slow ice production, ff led light are dim and are flickering, ordering parts for unit. ; ordrng 1 W10830277 (gasket-fip) and 1 W11043011 (module) and 1 W11043011 (module)"
Near Los Angeles, CA 91601
John
Job Details: 06/25/2020
WASHER WHIRLPOOL WFW9150WW01 The washer would not start. Drain the water out of the wash machine and clean the sump and filter. The drain pump tested good. Re started the washer and tested good.
Near Los Angeles, CA 90022
Francisco
Job Details: 06/25/2020
REFRIGERATOR MAYTAG MRT711SMFZ00 "Checked unit found unit not cooling at all. Compressor was off. Removed cover and found red live wire loose at relay starter connector. Removed connector and re did terminal, unit now checks ok. Cx inquired about replacement. Referred her back to dealer since she stated they said they would replace it."
Near Modesto, CA 95355
Cruz
Job Details: 06/25/2020
REFRIGERATOR MAYTAG MSF25D4MDM02 "Need more work- multiple issues- freezing food drinks, veggies inside ff compartment damper is stuck open, weak evap fan causing low air flow, condensation inside crisper, only issues with unit. ; ordrng 1 4389144 (motor,evap.fan) and 1 W10899382 (diffuser) and 1 W11034364 (panel-ui)"
Near Modesto, CA 95355
Cruz
Job Details: 06/25/2020
WASHER MAYTAG MVWC565FW1 Needs more work - found latch to clicking and strike is stuck in latch. Only problem with unit. Ordering parts for unit. ; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch)
Near Monrovia, CA 91016
Francisco
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked unit found gap on fc gasket towards top middle section. Removed frost with steam gun and heat treated gasket, unit now checks ok."
Near San Gabriel, CA 91775
Francisco
Job Details: 06/25/2020
OVEN MAYTAG MGS8800FZ0 "Cx stated unit is not hot enough. Entered diagnostics found no errors. Accessed control and removed p10 connector checked resistance at p10 3-4 at room temp sensor readin 1090 k ohms which is within specs. Ran bake cycle at 350 took hi and lows 358-336/362-331/357-328 divided by 6 avg of 345.3 f Noticed heat escaping through sides, found oven door not installed properly. Removed door and re installed, asked cx to test oven out and report any issues."
Near Madera, CA 93637
Kenneth
Job Details: 06/25/2020
RANGE - GAS WHIRLPOOL WFG550S0HV1 F2E1 error code indicating shorted keypad. Unitnwill turn in and off randomly by itself. While say hot in screen and have door locked. Custiner lost food and has burnt knobs. Ordering new control and three knobs. Ordering spark module and burner head to better gas ignition to burner top. Did not reacheduke due to part availability ; ordrng 1 W11258611 (Control) and 3 W11239985 (Knob)s and 1 WPW10515455 (Burner head) and 1 WPW10475149 (Spark module)
Near San Marino, CA 91108
Francisco
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KSSS48QHX00 "Checked unit found fc at 19 degrees, not a full frost pattern on unit/ compressor and fans are running. Informed cx this is a sealed system issue. Also informed him that it would need to be fully rebuilt to avoid further issues. Clarify to cx I do not have the time to sit there and wait for him to sort out anything with another company or service provider as I am not involved in no way,shape or form with them."
Near Merced, CA 95341
Kenneth
Job Details: 06/25/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Not cooling properly in fridge. Damper door not opening properly. Ordrring new damper. Reschrduled customer for thursday 6-25-20; ordrng 1 W11087463 (Damper)
Near South Pasadena, CA 91030
Francisco
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Not a recall/ different issue.Checked unit found bail arm arm coming off ice maker very easy. Removed and replaced ice maker re installed arm, unit now checks ok.; used 1 4317943 (ICEMAKER) from stock"
Near Fontana, CA 92336
Kevin
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL MFI2568AEW unit not cooling in RC. I arrived and found evaporator fan motor not running. I removed cover at main control and tested for voltage out of board to evaporator fan. No voltage coming from main control. Needs new board. Customer declined at this time.
Near Upland, CA 91786
Tyler
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL MSD2456GEW "Customer stated that the refer door isn’t closing all the way. Ordering closer pieces in stock.; ordrng 1 61003647 (closer,door (natural) and 1 WP61003174 (pin- lower) and 1 WP61005724 (closer- do)"
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 06/25/2020
WASHER MAYTAG MVWB835DW4 Customer stated that the unit has shut off during the cycle and the motor sounds noisy. Checked unit for error codes and found stuck key and overloading codes. Cycle tested unit and found bearings in gear case are loud. Ordering gear case in stock. ;1 W10811956 (drum assy)
Near Riverside, CA 92507
Kevin
Job Details: 06/25/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Customer concerned with dry performance. I tested unit by running diagnostic cycle. All tests normal. Heater came on as designed. Instructed customer on tips to improve dry performance.
Near Upland, CA 91784
Tyler
Job Details: 06/25/2020
OVEN WHIRLPOOL WOD93EC0AS05 Customer stated that the upper broil element shorted out. Ordering element. ; ordrng 1 WPW10260252 (elmnt-brol)
Near Riverside, CA 92507
Kevin
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 unit has two issues. First issue is not cooling properly. I put unit into diagnostic and found no evaporator fan movement while in fan test. Failed fan motor. 2nd issue is no water or ice at the dispenser. I verified water to unit but not dispensing. Failed fill valve. Customer wants to just address no cool issue. Gave estimate for fan motor only. Customer declined repair at this time.
Near Riverside, CA 92504
Kevin
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KFIS29BBMS02 Customer concerned with noise level of compressor. I tested unit and temps are normal so compressor is operating within specs. When I was testing I found shorted deli display which will cause damage to electronics if not fixed. Removed and replaced deli display. Tested unit. All tests good.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 06/25/2020
FREEZER MAYTAG MZF34X20DW03 Unit was not plugged in will return Thursday; schdld next appmnt for 6/25 THU !
Near Delano, CA 93215
Chase
Job Details: 06/25/2020
LAUNDRY WHIRLPOOL WTW7000DW3 "Diagnosed unit, found that unit would not lock. Replaced lid lock. Ran through test cycle and unit passed through all cycles with no problems. All ops now testing out normal. Instructed cx that clothes are coming out with residue due to the water running off of a well. Job complete."
Near Porterville, CA 93257
James
Job Details: 06/25/2020
WASHER WHIRLPOOL WFW560CHW0 Unit has no responsive control panel. Can power on unit but cannot change selections. Ordering new ui. Will return when parts arrive. ; ordrng 1 W11325580 (cntrl-elec)
Near Selma, CA 93662
Jonathan
Job Details: 06/25/2020
KITCHEN WHIRLPOOL WDF590SAJW Found gasket hitting rack replaced tested working to spec
Near Visalia, CA 93292
James
Job Details: 06/25/2020
KITCHEN WHIRLPOOL WDF330PAHS3 Found unit with door to soap dispenser broken off and unable to reattach. Ordering new dispenser. Will return when parts arrive. ; ordrng 1 WPW10671905 (deterg disp asm)
Near Orange Cove, CA 93646
Jonathan
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRT108FZDW05 Installed compressor and dryer vacuumed and charged tested working to spec
Near Visalia, CA 93292
James
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Unit has stuck diffuser no closing. Unit also need ice arm for icemaker. ; ordrng 1 W11182354 (SHUT OFF ARM) and 1 W11317276 (diffuser)
Near Riverside, CA 92504
Tyler
Job Details: 06/25/2020
WASHER WHIRLPOOL WTW8040DW4 Customer stated that the unit is not filling with water. Found error code for temp sensor and long fill. Removed and replaced valve tested all works good at this time.
Near Visalia, CA 93292
James
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID WRV986FDEM Found bottom ice maker turned off. Also found ui in deli drawer. On operational. Ordering new elect. Will return when parts arrive. ; ordrng 1 WPW10677119 (cntrl-elec)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 06/25/2020
DRYER WHIRLPOOL WGD5000DW2 Customer stated that the unit is not heating. Found open thermal fuse. Removed and replaced fuse tested all works good at this time.; used 1 WP3392519 (THERMAL FUSE) from stock
Near Wasco, CA 93280
Chase
Job Details: 06/25/2020
WASHER WHIRLPOOL MVWB765FW3 "F3e2, F8e1, F2e1, found bad water valve not opening up. Ordering valve. Scheduling for next available day. ; ordrng 1 W11172234 (VALVE)"
Near Los Angeles, CA 91326
Randy
Job Details: 06/25/2020
FREEZER KITCHENAID KBSD608ESS01 Tried for an hour to lower leg with assistance. Removed bottom plate try to finesse the leveler. Left leg got the best of us could not lower leg at all. Obstruction in threading bad legs needs replacement advise customer will need three people tilt the unit back if not possible damages could occur tech is trying to avoid as much damage as possible need to be Very careful on return visit to replace supports. Side ways tilt need helper. ; ordrng 1 W10860229 (support) and 1 W10860448 (support)
Near Ceres, CA 95307
Cruz
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Fixed- installed new parts (cntrl elec, diffuser, thermistor) found gaskets, ice & water dispenser, doors, cooling, temps, lights, fans, to be working as designed, cx ok repair."
Near Riverside, CA 92507
Kevin
Job Details: 06/25/2020
DRYER WHIRLPOOL WGD5620HW1 Igniter was not secured from factory and when customer tried to use it it would throw breaker. Needs igniter. Ordering igniter ; ordrng 1 279311 (ignitor kit & bracke)
Near Hilmar, CA 95324
Cruz
Job Details: 06/25/2020
COOKTOP KITCHENAID KCGS350ESS00 "File # 7728138150 Joel said do not replace any parts on unit, changing parts will not solve the issue, Joel said cooktop is working fine it’s normal that over the stove microwave will get warm as well, 35.5 inches height is ok Government height Standard is 30 inches, advised cx how to use pots and pans on cooktop, whirlpool tech line is submitting notes to whirlpool safety team, as of right now unit is working as designed"
Near Livingston, CA 95334
Cruz
Job Details: 06/25/2020
DRYER MAYTAG MGDB765FW0 "Fixed- installed new parts ( wire harness, cntrl elec) tested unit in a high heat cycle it heated fine, runs quiet, no codes, good air flow from venting, unit is working as designed, cx ok repair."
Near Ceres, CA 95307
Cruz
Job Details: 06/25/2020
WASHER MAYTAG MVWC565FW0 "Fixed- installed new parts (cntrl elec, drain pump) calibration test pass, auto test pass as well, no codes, no leaks, unit working as designed, cx ok repair."
Near Los Angeles, CA 91342
Antonio
Job Details: 06/25/2020
RANGE WHIRLPOOL KSGB900ESS0 Checked control and cleared one code F9E0. Tested Oven at 475 degrees. Tested ok.; ordrng 1 W10785119 (bezel-knob)
Near Oakdale, CA 95361
Cruz
Job Details: 06/25/2020
WASHER MAYTAG MVW6230HW0 "File # 7728145307 Steve from whirlpool tech line has documented these notes from tech) cx does not want this unit due to noises it makes when unit shifts from spin mode to agitation mode, does not like the way it sounds, checked unit for codes and found none, put unit in a factory test cycle it completed filled, drain, spin, informed cx these sound are normal and will not affect its performance. Unit is brand new, nothing wrong with this."
Near Los Angeles, CA 91331
Antonio
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Unit not going into defrost. Defective adaptive control. Part ordered.; ordrng 1 W11176898 (ADAPTIVE DEFROST CONTROL) and 1 W11207402 (CONTROL)
Near Clovis, CA 93611
Timothy
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 WP can not document but wants to do a video chat so they can see that I followed the service pointer. .; schdld next appmnt for 6/24 WED !
Near Clovis, CA 93611
Timothy
Job Details: 06/25/2020
DISHWASHER KITCHENAID KUDS30IXBL 1-1(control fault) 10-1(dispenser issue) 6-6(cool water). Unit needs a UI and control.; ordrng 1 WPW10380685 (cntrl-elec) and 1 WPW10500172 (panel-cntl)
Near Modesto, CA 95350
Cruz
Job Details: 06/25/2020
WASHER WHIRLPOOL MVWX655DW1 "Fixed for fcc- found cold water valve not working, checked for codes and found f3e2 clod water valve failure, removed bad one and installed new one (valve) tested unit in a diagnostic test mode it completed filled, wash,drain, spin, cleared code, cold water valve is working as designed, cx ok repair."
Near Modesto, CA 95358
Cruz
Job Details: 06/25/2020
DRYER MAYTAG MED8200FC2 "Complete- no leaks detected- cx claims unit unit is leaking, cx found a puddle of water on floor, check for codes found none, run unit in a normal cycle for 20 mins found no leaks, cx is going to take a video of the puddle, fo7nf no traces of water stains on Cx floor, cx said it only happened twice. Cx will reach out."
Near Merced, CA 95341
Kenneth
Job Details: 06/25/2020
M/W OTR AMANA AMV2307PFB3 Crack on microwave door. Replaced door with Pre-ID and tested unit. Unit is now workkng properly. Customer approeves function at this time.
Near , CA 95348
Kenneth
Job Details: 06/25/2020
FREEZER WHIRLPOOL WRF560SEYM05 Clogged drain tube. Cleared drain tube and found a plastic plug from refrigerator blocked drain tube. Cleared and removed ice. Teated unit. Unit is now working properly.
Near Mendota, CA 93640
Irvin
Job Details: 06/25/2020
WASHER MAYTAG MVWB765FW2 Tilted unit back and installed slider. Installed the suspension. Ran and completed test 51. Unit completed cycle. All ops normal.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Removed and replaced evaporator fan motor harness. Tested all works good at this time.; used 1 W11033168 (HARNESS) from stock
Near Modesto, CA 95351
Cruz
Job Details: 06/25/2020
WASHER MAYTAG MVWB865GW0 "Need more work- found error code LF valve failure water is not going into wash basket, only problem with unit. ; ordrng 1 W11165546 (valve)"
Near Upland, CA 91784
Tyler
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer stated that the refer compartment is not cooling. Found damper not opening. Removed and replaced damper and door gasket. Tested all works good at this time.