"Pulled double oven out replaced the lower oven hi limit stat , reinstalled, tested operations ok now at this time paid in full $601.79"

Removed and replaced manifold and board. Tested and now working as designed. No leaks.

"Fixed- installed new parts (2 cntrl elec, 2 temp sensor) tested unit, both ovens are working as designed- cx ok repair"

Removed and replaced units shaft and bracket assembly. Tested unit no longer making squeaking noise when rotating. Customer approves of function.

"All LED boards were replaced, lights functional testing successful."

"Removed and replaced compressor,evap,and drier, vacuumed and recharged. Unit now working ok."

Installed heater and was hot or. Tested. Unit is working properly. Customer approves. Going to run a full cycle through.

Need work- cx had to break latch to get clothes out from basket. Ordering part - ; ordrng 1 W11670519 (Latch)

"Upon arrival customer stated the in some of cycles, unit gets a vibration noise. Check the unit and run, the convection fan and dont have any problems. When the unit is running the blower, this is damage causing noise complaints. Additional the unit is no closing properly the gas valve causing the gas smell. This unit will need new gas assembly valve and blower. ; ordrng 1 WB26X35086 (Blower)"

"Upon arrival customer stated the unit no heating up properly, and is causing long cycle to get the clothes dry. Check the unit and found error code F9 active, this about dry load detection trip. Heck the vet and is blowing 3500 fpm, the ventilation is good. Check the unit and found the heat is all the way to 140F max, this is way too low for this unit. This unit needs replacement of in and out thermistor, as tech sheet recommends. ; ordrng 1 WE4M448 (Out thermistor) and 1 WE4M398 (Inlet thermistor)"

"Need work- found broken wire harness to drain pump, latch is clicking on/off- ordering cntrl elec just in case- states authorization ; ordrng 1 W11643701 (Harness) and 1 W11626074 (Cntrl elec) and 1 W11670519 (Latch)"

Found Gearcase leaking oil ordering new; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam)

"Plugged in Smart HQ , it had an active F23 critical lid lock failure, cleared it and need to order following part: LID LOCK QUICK RELEASEWH08X33879; ordrng 1 WH08X33879 (LID LOCK)"

Will have to change control board because of the inbuilt pressure sensor.; ordrng 1 W11687817 (Control board)

"Visual and physical inspection plus a failed function Test were conducted and found a locked compressor.Replacing compressor and drier, plus services port recommended.; ordrng 1 W11557425 (Compressor kit) and 1 W11506635 (Service port) and 1 W11490399 (Drier filter)"

"Unit not cooling properly, compressor was noisy when coming on. 5 count job. Allow extra time. SEND SEALED SYSTEM TECH ONLY. ; ordrng 1 W11357371 (Control box) and 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W11506635 (Coupler)"

Ice bin worn out. Part n order follow up required. ; ordrng 1 W11347840 (Ice bin)

"UI not responding, unit runs erratically and filling maximum water capacity or overfilling causing it to spill, no tech support available, ordering following parts:W11730553 CONTROL UNIT ASSEMBLY, MACHINE AND MOTOR, W11428524 Capacitor andWPW10285512 4position rotary switch; ordrng 1 W11730553 (CONTROL UNIT ASSEMBLY, MACHINE AND MOTOR) and 1 WPW10285512 (4 position rotary switch) and 1 W11428524 (Capacitor)"

$145.00 CC Auth# V9E39E- cx has a 5 year warranty on sealed system parts- compressor is completely dead- 120v at start relay- ordered parts for unit. ; ordrng 1 W11547313 (Compressor) and 1 W11598433 (Evaporator)

found a noisy trans ; ordrng 1 W11449841 (Gear box) and 1 W11550891 (Agitator)

found a noisy trans ; ordrng 1 W11449841 (Gear box) and 1 W11550891 (Agitator)

Unit will shut itself off after running a few seconds. Unit can immediately be restarted but shuts off again. The start button blinks like it is paused. Unit gives a E53 code in service mode. Element is open. Noted the lint filter does not close correctly.; ordrng 1 5304534317 (Element) and 1 5304529766 (Filter)

"Upon arrival found unit with error code F9E1, this about no draining. Check the unit and found the lower harness damage for the black and withe wire closest to the back panel. This unit will need new harness. ; ordrng 1 W11643701 (Harness)"

Found lower rack is missing one set of rollers ordering new ; ordrng 1 W11551383 (Wheel)

Found f7e4 error code tested unit in diagnostics control is bad ordering new ; ordrng 1 W11481722 (Actuator) and 1 W11735316 (Comtrol) and 1 W11643701 (Lower harness)

"Unit is making loud noise, motor fan is spinning incorrectly. Will need to replace motor and gasket. ; ordrng 1 WP8304493 (Gasket) and 1 W10794022 (Motor fan)"

"Need work- lights are flickering and dimming at panel, and also interior lights - ordering part for unit. ; ordrng 1 W11636544 (Panel ui)"

Belt is slipping causing abnormal sounds- ordering part for unit. ; ordrng 1 W11239857 (Belt)

Need work- broken wire harness- ordering part for unit. ; ordrng 1 W11643701 (Lower harness)

Outter door is all warped. Ordering new outter door. Customer okayed Saturday after Christmas. Rescheduled customer for Saturday 12-28-24; ordrng 1 W10861224 (Door)

Failed latch attempts to latch but fails ; ordrng 1 W11670519 (Latch)

Found drain pump was leaking due to being loose reinstalled drain pump tested unit all functions working per design job complete

"Cx needs weekday visit, visitor center is closed on the weekend; saved tckt"

When I was here last and working on unit. I had locked control panel and forgot to unlock the control panel before leaving. Customer didnt realize the control panel was locked so she was under the impression there was a problem with water and ice dispensing. Unlocked control panel and showed customer how to lock and unlock control panel.

Not home. Neighbor called sister. He said will be there in 10 minutes. Per Vonnie waited until 3:00p. Didnt show up. 3 count job. Allow 2 hours. ; saved tckt

Found debris under the bottom door seal allowing water to leak out cleaned up debris tested unit water is no longer leaking job complete

Front left burner not working properly.need base burner and head burner.reroute for part ; ordrng 1 WB16X28656 (Base burner) and 1 WB16X28764 (Head burner)

"Take freezer door off unit to apply lubricant grease on RC hinge pin and socket, remounted door and tested opening wide and swinging door back and forth to spread grease, no more squeaky noise,Job complete."

Open Thirmistor not defrosting heater.need defrost bimetal sensor.; ordrng 1 WPW10384183 (Thirmistor)

"Checked the unit the dryer is in a tight cabinet and has a long 10 foot foil vent kinked , needs to straight and shortened way up and make sure its clear , unit is heating ok but has a lazy flame and short cycles , customer knows this needs to have venting cleared and straightened out and shortened, and make sure not kinked up when they put it back after that the unit will work correctly"

Unit not starting. I found weak start on motor. Failed motor assy. Ordering motor assy. ; ordrng 1 WE17X24535 (motor & blower asm)

File number 15084572. Clothes still damp at end of cycle. Heat pump test was good. Techline suggested cleaning the condensate port hole under the evaporator.; ordrng 1 WH03X33657 (Accelerometer)

"JB out 12/14/24Found Thin Foil ducting torn.Door switch connection loose, not always starting.Corrected door switch.ADVISED CUSTOMER TO REMOVE EXISTING DUCTING ,ATER AND REPLACE WITH RIGID METAL DUCTING. DO NOT USE THIN FOIL DUCTING IT POSES A POTENTIAL FOR FIRE.NO PARTS USED.NO CHARGE TO CUSTOMER.JOB COMPLETED"

"JB OUT 12/14/24Upon arrival found wash tub overloaded. DISPATCHED MODEL AND SERIAL NUMBERS: GUD27ESSM1WW, MZ03341ZCACTUAL MODEL AND SERIAL NUMBERS: GUD27ESSM1WW, MZ033412CTested in Drain and Spin. Unit will not spin.Installed GE SMART HQ diagnostic tool. Tested lid lock. FAILED.Installed replacement Lid Lock WH44X10288. Tested again with diagnostic tool.Lid Lock now Locks and Unlocks every time. Tested in Spin. Lid now locks and motor runs SPIN for about 4 seconds.ORDERING SPEED SENSOR AND MOTOR/PULLEY KIT ; ordrng 1 WH12X27187 (SPEED SENSOR) and 1 WH49X27319 (MOTOR AND PULLY KIT)"

F6E3 f0e3. Overload. Unit has error w communication between acu and mcu. Bad boards. Needs acu n mcu. Removed and replaced acu then mcu. Tested and calibrated . Unit now working as designed.

"Unit had a bad ignitor and communication to the gas valve were cut off by the fuse and cut of thermostat. Replaced ignitor, thermal fuse, both cut off bi metals. Unit is now working properly. Customer should have there vents cleaned out."

Found unit not advancing through. Found unit had a punctured capacitor causing capacitor oil to leak out not turning motor. Replaced capacitor and tested. Unit is working properly.

"Compressor not starting.test not responding.bad start relay.install start-dev relay,compressor start.working ok."

"Thermistor has no continuity and not regulating defrost cycle causing ice buildup around Evap fan,defrosted Evap and replaced Evap thermistor,fridge no longer making irregular sounds and is working properly.; used 1 WPW10384183 (Thermistor) from stock"

"Broken belt unit not spinning, I installed belt from stock tested and unit is now spinning as designed at this time of service ; used 1 WH01X27538 (Belt) from stock"

Door panel is slightly bent causing door not to make contact with door switch bent panel back all checked good

"Found unit with door handle needing tightening handle studs/screws, proceeded to diagnose unit, no error codes were present, started cycle to fill sump, let it go into wash mode, washing mode passed, on pressed cancel to activate drain pump, passed also , Cx stated they regularly rinse dishes before loading them in dishwasher, advised customer not to continue that so unit can perform as manufacturer designed it to do, unit runs good,Job complete."

Ran oven and let it cycle for approximately 30 minutes. Found oven temperature 25° below setting. Calibrate a temperature and retested oven. Oven OK

Picked up data loggers number 22; saved tckt

"Broken cracked knob just spinning, correcting issue by; ordrng 3 W11728257 (Knobs)s"

"Replaced broken support clip,heating element now in place and unit working properly."

"F10E4F5E1F10 E2Unit is stopping mid way, could not complete diagnostics test. Diverter in the sump seems to be compromised . Sump and motor should be replaced. Also have a bad board and vent wax. ; ordrng 1 W11416362 (Sump and motor) and 1 W11410464 (Sensor) and 1 W11629911 (Main board) and 1 W11649995 (Vent wax)"

"Replaced leaking Icemaker,Icemaker no longer leaking and fridge working properly."

Motor control error grounded out. Cx complaint. error code E3F3 open mister. On arrival ran diagnostics. Found error code 33. I found thermistor open. Put a new thermostat in. Same error code. Open their mister. WP8577274. ; ordrng 1 W11685960 (Motor control) and 1 WP8577274 (Thermistor)

Timer and NAV were removed and replaced. Unit passed all test. Unit is working as intended.

New cooktop defective. Dented and has knicks in the enamel. Ordering another cooktop. ; ordrng 1 5304534675 (Cooktop)

Visual and physical inspection and a functional testing were conducted and found a unit that is not passing beyond sensing. A lid latch and actuator were replaced unit was retested and started working fine.

Cx complaint. Not ledlights out not display. Upon arrival. Found led lights faulty. Not turning on. Installed new module led lights. Tested out components okay.

JB OUT 12/14/24.Install replacement freezer door assembly. Reassemble unit tested door operation. Tested water and ice dispenser operation. Found during water dispenser operation 5/16x 5 16 waterline union connector leaks. Order replacement union connector fittings.; ordrng 2 WP4373559 (FITTING)s and 2 WP2198677 (FITTING)s

Water leak from dispense soap reroute for part.; ordrng 1 W10861000 (Dispenser soap)

Key pad not working stuck again.error code F2E1. Need console UI..requires authorization ; ordrng 1 W11236887 (Console)

Unit wasnt doing anything would lock and unlock and then just sit there. Found unit had a faulty actuator. Replaced and tested. Unit is working properly. Customer approves function at this time.

Suspension rods faulty.ordered replacement suspension rods W11130362. Upon arrival. Customer complaint. Not spinning. Not raining. Not finishing a cycle. Found worn out suspension rods. Customer not available for Tuesday.; ordrng 1 W11130362 (Suspension rods)

"Cx stated u it is very loud during spin. Spun tub by hand and in test mode bad bearing on unit. Provided estimate, Cx declined and chose to purchase new unit; ordrng 1 W11393685 (Gearcase)"

Door handle fell off. I found that the bolt in the door was not installed all the way at factory causing handle set screw to back out. I fixed bolt in door and tightened handle. Not making ice due to faulty valve at wall. Customer to change valve. All tests good.

"Cx states unit not operating, unit is shoved in a small closet blocked by dryer. Cx must make unit accesible and still connected to utilities to test unit. ; O-emld tckt"

"Water line connector cracked and leaking water,replaced connector,water no longer leaking and refrigerator working properly."

"Visual and physical inspection plus a functional testing were conducted and a unit thats hasnt been cleaned is a very long time, see pictures. Recirculation pumps was replaced and unit is performing as per design but, (2X) decalcification cycles is strongly recommended. Before running unit in normal operation."

"Upon arrival found unit with moisture in the lower compartment, check the unit and found the temperature arent right on both compartments, unit has a problem with control board, check the unit and is no responding to the temperature setting. This unit will need new control board. Pop on pictures, 03/03/2024; ordrng 1 W11613298 (Control) and 1 WPW10384183 (Thermistor)"

"Upon arrival found unit with loud noise coming form the inside of the unit. Check the unit and is damper control, causing the failure, confirm this on test 121 diagnostic. This unit will need new damper and gasket for the right door causing air gap. Additional this problem with damper need to be reported to tech line. ; ordrng 1 W10830162 (Gasket)"

"CX was letting me know that the unit made a squeak sound during operation. Upon diagnosis I found the wheels to be faulty. Replaced wheels, unit is now working as designed at this time."

"Upon arrival found unit with error code F5E1, this about door issue. Check the unit and found the problem is with the sump assembly and control board. This unit will need new control and pump. Inform this to the customer and they decide to no proceed with the repair at this time. Job complete."

Ice maker not working again.need triple water valve and single water valve.; ordrng 1 5304523052 (Triple water valve) and 1 5304523078 (Water valve)

Unit not washing. I found failed main control and sump assy. Ordering main control and will use sump on return. ; ordrng 1 W11637581 (Cntrl elec)

Found condenser fan motor Loose Rattling on its housing. Had condenser fan motor assembly secured

Heater tested good. Control board not sending power to heater. ; ordrng 1 W11745894 (Control board)

"Ran diagnostics. Has 6-6, 10-1, 5-1 error codes. Low water temperature, latch intermittent, dispenser circuit failure, control not energizing drain pump, tub brackets broken, needs upper rack adjuster kit per service pointer # W10756177B special project # S23010 parts & labor. 2 count job. Allow 1 1/2 hours. ; ordrng 1 W11035586 (Control) and 1 W10619006 (Latch) and 1 W11032769 (Dispenser) and 1 WPW10292152 (Parts bag( brackets )) and 1 W10712394 (Adjuster kit)"

"Control board not responding to diagnostic features. Lock not locking. Parts on order follow up,required. ; ordrng 1 W11608056 (Control board) and 1 W11307244 (Lock) and 1 W11665968 (Lower harness)"

"3 count job. Allow 2 1/2 hours. Had to break off agitator. Replaced gear case, splutch, belt, shifter, hub, suspension kit, strike, agitator, and screws. Ran calibration, auto test cycle. Fills, agitates, drains, rinses, locks/ unlocks, and spins properly at this time. Advised customer not to use powdered detergent. Complete."

JB OUT 12/14/24.Verified received correct filter/drier/step valve assembly.Upon arrival found compressor very hot.ORDERING REPLACEMENT COMPRESSOR (Will use Filter/drier/step valve ASM. On return visit.************PLEASE ALLOW JOB COUNT OF 4 ON RETURN VISIT**************SEALED SYSTEM REPAIR; ordrng 1 5304523062 (COMPRESSOR)

"Called customer multiple times no answer voice mail full. No access to premises. Waited 10 mins Follow up,required. ; saved tckt"

"Filter housing seized not allowing water or ice to dispense, ice maker motor shorted causing no ice. ; ordrng 1 W11172791 (Filter housing)"

Replaced suspension tested good

Unit wont make ice. Has water left over in unit. Drains when drain pump activated. Has error code for the pressure sensor fault. Called tag. Documented and reschedule w JSSr#15167899. ; ordrng 1 WR55X38595 (Board) and 1 WR01X46445 (Pressure switch) and 1 WH22X34837 (Wi fi board)

Removed and replaced switch. Then found harness w burnt wire to switch. Needs harness Cx needs he 24th. ; rqstng P&A on 1 W11556660 (Harness)

"Fixed- found loose connection at door switch causing unit not to start- reseated, tested unit, unit is now working- cx ok repair"

JB out 12/14/24.Upon arrival found customer has replaced old rubber supply hoses.Installed replacement water inlet valve WPW10683603 and CONTROL W10634026.Reassembled unit. Ran Calibration cycle- unit passed.Tested washer in NORMAL CYCLE. VERIFIED CORRECT water flow into washing machine.Unit is filling and washing properly No Charge to customer.JOB COMPLETE

Customer was letting me know that his room was filled up with condensation while running the dryer. Upon diagnosis found the duct to be ripped. Customer needs a new duct. Installers would have to repair this.

"Lid gasket not sealing properly, loose, not sealing as it should, creating condensation and frost inside unit, freeze burning meat in it, loosened up hinges to adjust lid closing better and it adjusted to achieve better seal between lid/door and cabinet, Cx will monitor units performance over a few days and he is going to to defrost unit to clean frost in it to keep ice build up from obstructing evaporator fan, unit is cooling as designed, Job complete."

"Installed lower harness, tested unit functioning as designed"

Left fresh food door handle was loose tightening set screw all tested good

"Installed parts, tested, unit functions as designed"

"Installed control and fan motor, tested, unit functions as designed."

"JB out 12/14/24Install replacement lower spray arm assembly part number 5304535549 as shipped to customer directly from Frigidaire. At no charge to customer. Recommend customer purchase install and use a point of use hot water heater supplying the dishwasher no less than 120°F. Current water supply is supplying cold water measured at around 52°F and will not clean the dishes properly. Recommend customer contact Home Depot to send back out the installer. Installer has installed this dishwasher with the mounting brackets exposed and leaving a potential to cut hands or fingers when opening or closing the dishwasher. Dishwasher was not installed correctly and it is the responsibility of the installer to correct this issue at no charge of the customer. Remind customer Frigidaire dishwasher warranty covers defects in materials, and workmanship of dishwasher itself. Installation was supplied by an installer chosen by Home Depot and it is the installers responsibility to correct this installation deficiency that opposes a potential danger for cutting the skin. No charge to customer for today. Service visit. Job complete."

"Icemaker, evaporator fan, damper were removed and replaced. Unit started to cool. Unit is working as intended."