Local Reviews
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James M.
OVEN KITCHENAID KOCE500EBS05 Replaced inverter and magnetron. Tested unit. Unit now working as intended.
James M.
WASHER WHIRLPOOL WTW5000DW2 Rlaced faulty board and tested unit. Unit passed all auto and manual tests. No power fluctuations. Unit is working as intended at this time.
Joe M.
ICEMAKER KITCHENAID KUIC15NLTS2 Units water valve is not allowing enough water to flow into ice making compartment. Ordering water valve.; ordrng 1 WPW10217917 (VALVE)
James M.
REFRIGERATOR FRIGIDAIRE FFHT1514TW Ice blocking airways between fridge and freezer. Replaced fan and thermostat. Checked door for gaps found none. Used steamer to remove ice. unit is now functioning as intended and customer approves.
Joe M.
COOKTOP KITCHENAID KCGS350ESS00 Unit is constantly clicking when it comes on due to a faulty harness. Ordering harness.; ordrng 1 W10539913 (HARNESS)
James M.
REFRIGERATOR FRIGIDAIRE FFHT1814TW Found ice blocking airways and stopping fan. Defrosted unit and replaced fan and thermostat. Unit now working as intended.
Jim S.
DRIYER GE GTD42GASJ2WW Bad door switch; ordrng 1 WE10X23879 (door switch)
James G.
DISHWASHER AMANA ADB1000AWW1 Ran unit found no evidence of anything burnt. Checked all wiring. Unit tested ok
James G.
WASHER WHIRLPOOL WFW5620HW0 "No fault codes stored, customer says after about five loads power button will not respond however if he keeps pressing it eventually it will work.Replaced UITested ok"
James G.
DISHWASHER WHIRLPOOL KDTE304GPS0 Unit has no fault codes stored and operating normally.Ran service cycle without failure Tested ok
Jim S.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 "The freezer door is not closing all the way at the top, (see pictures). ; rqstng P&A on 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W10815701 (dor-fip ss) and 1 W10839793 (nameplate)"
James G.
DRYER WHIRLPOOL WGD7500GC0 Removed door to clean glass and replaced gasket Tested ok
James G.
WASHER MAYTAG MHW8200FW0 Replaced ACU due to f1/e1Tested ok
James G.
DRYER MAYTAG MGDC215EW2 "Replaced open thermal fuse, vent is VERY restricted,advised customer"
Jim S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Refrigerator is getting cold and the freezer is not cool at all. The three way valve test ok; ordrng 1 W10832994 (compressor) and 1 W10874835 (valve)
James G.
WASHER MAYTAG MVWX655DW1 Replaced open capacitor Tested ok
Isidore A.
WASHER MAYTAG MHW8630HC0 "Found control panel locked out . Customer instruct on control lock out feature , detergent dispenser concentration settings page 14 for optimal dispense drawer and fresh hold in user and care guide"
Isidore A.
WASHER WHIRLPOOL GHW9400PW1 Removed old dryer door hinge and installed new customer supplied door hinge. Test operation ok at this time.
Isidore A.
OVEN KITCHENAID KOSC504ESS01 "Found ERC thermal W11025102 open, cavity thermostat W11034459 open and blower fan jammed, removed old parts and installed new ERC thermal W11025102, cavity thermostat W11034459 and blower WPW10176670.Test oven operation ok at this time working as designed."
Irvin F.
REFIRGERATOR MAYTAG MFW2055FRZ00 "Removed power from fridge. Installed replacement parts. Powered unit closed door. The unit is sealing, all components are operating. All ops normal. Allow 24 hrs for balanced temps."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "The frezer light is dim, at times will not come on. Door switch is good. The led is bad. Replaced the led. All lights are on. Cx has a secondary issue, the return vent on wall is ice over. This is due to stuff on top of the unit keeping door slightly ajar allowing in ambient air. CX will removed power clean in and around the unit."
Irvin F.
RANGE GE JB655SK4SS "Right rear small burner is not operating. Inspected the burner, has a burnt out spot. Replaced the burner, and switch. Check for operation, passed."
James M.
DRYER WHIRLPOOL WGD5000DW3 "Spoke with customer. Verified issue, mod and serial. Ordering new gasket for door. Will return 10-11 to install. ; ordrng 1 W10906683 (seal-door)"
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 "Removed power, and failed components. Installed re0lacemnt parts. Calibrated the unit passed. All ops normal."
James M.
DRYER MAYTAG MGDC215EW2 Fu Nd unit with timer not running. Unit will run continuously if not manually shut off. Ordering new timer will return 10-11 to install. ; ordrng 1 WPW10185981 (timer)
Irvin F.
RESIDENTIAL REFR WHIRLPOOL WRF757SDEM01 "Cx says the unit is not cooling. Found the inverter was not operating properly. Replaced inverter. Powered unit, all ops normal."
Irvin F.
WASHER AMANA NTW4516FW3 "Removed power from washer. Installed replacement parts. Assembled the unit ran components test, then calibrated. All ops normal."
Hector Z.
WASHER MAYTAG MVWB835DC2 "Replaced: Latch Assembly (W10861642), and the Electronic Control Kit (W11111453). Recalibrated the unit and ran a manual and automatic diagnostic. Tested ok."
George Y.
DRIYER FRIGIDAIRE EFDG317TIW1 Found dryer leaking air door seal Reposition gasket and instructed customer let rubber seal mold on seal ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Found display on deli drawer not lighting up remove retested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL WFW8620HC1 Found washer leaking of the right side under dispenser reposition customer instruct cartridge needs to be closed before used for no leaking complete. No dents or dings cause by tech.
George Y.
DRIYER WHIRLPOOL WGD8620HC0 Found dryer checking ok customer concern exexively loud customer instruct unit functioning as design complete. No dents or dings cause by tech.
James G.
REFRIGERATOR FRIGIDAIRE FFTR2021TW Unit has several leaks. One at high side on compressor an both sides of dryer coupling GIVE BACK TO ORIGINAL TECH ; ordrng 1 240550942 (compressor) and 1 5303305677 (drier/filter)
Francisco S.
RANGE AMANA AGR5330BAW3 Cx stated unit was not working properly as far as position of knob and flame size. I explained to cx how usually ranges tend to have only one simmer burner on them will be contacting tech line tomorrow morning.
Francisco S.
MICROWAVE KITCHENAID KMBP100ESS01 "Removed and replaced board,interlock kit, and fuse. Tested ops, unit now working as intended."
Isidore A.
REFRIGERATOR KITCHENAID KUWA244PBS0 "Bottom hinge 4344698 bent down, door not closing properly.
Francisco S.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Removed and replaced control board & thermistor, asked cx to monitor temp and report any problems."
Erick S.
WASHER WHIRLPOOL WFW8540FW1 Installed new pressure switch. Retested it unit and it passed all tests with non errors. Job complete
Isidore A.
DISHWASHER KITCHEN AID KUDD01DPPA0 "Found bottom rotor WP8194092 stuck, I unjammed. Test working at this time. Customer states also draining into the dishwasher drain lines not properly installed ; rqstng P&A on 1 WP8194092 (rotor 129.00)"
Erick S.
MICROWAVE AMANA WMHS32519FZ
Erick S.
RANGE WHIRLPOOL WFG320M0BW2 Installed new glass. Retested it and it passed all tests. Job com
Erick S.
REFRIGERATOR KITCHEN AID KRSC503ESSOO Found unit with broken gears on ice maker causing failure. Installed new ice maker. Cleared all ice from ice bin. Reprogrammed control. Unit is now operating. Job complete
Erick S.
DRYER WHIRLPOOL WGD8500DC4 "Installed new duct. Secure all screws,bulkhead,water valve,burner Assam,and duct. Unin passed all tests eith no noises tested unit with customer present. Job com"
Erick S.
REFRIGERATOR WHIRLPOOL WRF757SDEM Upon arrival found unit not cooling. Found interior lights turned off. Fans and compressor not running. Causing unit not to cool and leak possibly. Access control board and reprogrammed along with a reset. Units compressor is now running and fans are as well. Interior lights came back on and both compartments. Unit is now cooling in both sections with no errors. Job complete
Erick S.
DRYER WHIRLPOOL WGD5000DW3 Installed new parts on unit. Re-tested. Unit passed all test. Job complete
Enrique R.
REFIRGERATOR KITCHEN AID KRFC604FSS01 Installed new gasket and tightened the handle . All functions checked normal at time of service . No leaks .
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Installed central electric , thermostat and damper . All functions checked normal at time of service . No leaks ."
Enrique R.
WASHER WHIRLPOOL WTW4915EW2 Installed drive motor . Performed calibration . All functions checked normal . No leaks .
Hector Z.
WASHER WHIRLPOOL WTW8540BW0
David M.
DISHWASHER BUILT FRIGIDAIRE FPID2498SF0A Replaced both hinges door is working much better now.
David M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replace control and program new control frigid came
Darren A.
DISHWASHER FRIGIDAIRE FGID2466QF1A "Found bottom spray arm loose (spray ring) causing water to drip out front of unit. Remounted and tested, checks out okay."
Darren A.
WASHER MAYTAG MVWB765FW3 "Replaced water valve and recalibrated washer, cycle tested, checks out good."
Danny G.
DRYER WHIRLPOOL WGD5000DW3 Making loud scraping noises Found faulty drum Replaced drum and reinstall dryer Test unit and unit is working and cycling properly
Danny G.
DISHWASHER KITCHENAID KDPE234GBS0 Top rack keeps falling Found faulty tracks Pulled unit out and replaced tracks Reinstall unit and ran a self test cycle and unit completed with no issues and no leaks Unit is working properly
Danny G.
WASHER MAYTAG MHW7100DC0 Error code F8e3 Found faulty pressure switch Replaced switch Reinstall washer and ran a self test cycle and unit completed with no issues and no leaks Advised client to clean washer with affresh
Danny G.
REFRIGERATOR MAYTAG MFF2558VEW1 Not making ice Found faulty ice maker Replaced and install new ice maker Ice maker cycled and filled up with water Unit is working properly Advised client to allow 24hrs for unit to reach proper temperature
Danny G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Unit is not making Found faulty ice maker Replaced ice maker Reinstall unit and ice maker cycled and filled up with water properly Advised client to allow 24hrs for a full bucket of ice Advised client to allow 24hrs for unit to reach proper temperature Unit is working properly
Danny G.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Broken filter door and catch Replaced door and catch and filter door is now opening and closing properly Advised client to allow 24hrs for unit to reach proper temperature
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Evacuated charge removed and replaced compressor and filter dryer. Recharged unit. Unit functions normal now
Dane K.
M/W OTR MAYTAG MMV4206FZ3 Long fill error code. Cold water sole oid not opening properly. Causing banging noise through the water lines. Replaced water valve with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Enrique R.
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Inspected Frigidaire refrigerator . Unit trip breakers when compressor kicks on . Shorted inverter .; ordrng 1 5304512686 (INVERTER KIT )
Dane K.
WASHER WHIRLPOOL MVWB300WQ2 Removed and replaced log and tested unit. Unit functions normal now
David M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Did diagnostic on frigid it need wp fix for door.; ordrng 1 WP2177331 (plastic-sq)
Cruz B.
WASHER MAYTAG MVWC565FW0 "Fixed-installed new part (cntrl elec) I then calibrated for wash performance and tested unit in a diagnostic test mode it completed fill, wash, drain, spin, no codes, no leaks, cx ok repair. Send cx a survey please thanks."
Darren A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Ice maker fill tube frozen, ordered water valve.; ordrng 1 WPW10179146 (valve-inlt)"
Cruz B.
REFRIGERATOR ELECTROLUX EW28BS85KS7 "Fixed- installed new parts (ice maker, defrost thermostat) I then inspected the following, gaskets, fans, doors, leveling, water & ice dispenser are all working as designed, allow 24 hrs for ice production, cx ok repair. Send cx this work order via email please thanks."
Cruz B.
DISHWASHER FRIGIDAIRE FGID2479SF0A "Fixed- installed new part (cntrl panel) button at UI are now working as designed, cx ok repair."
Darren A.
WASHER GE GTW460ASJ4WW "Control failing, will keep selecting after customer selected cycle. Ordered control.; ordrng 1 WH18X28642 (CONTROL )"
Darren A.
MICOWAVE OVEN FRIGIDAIRE LFMV1645TF "Switches loose, will trip monitor switch if door opened during cooking, ordered switch assembly.; ordrng 1 5304509451 (FUSE ) and 1 5304509457 (LATCH ) and 1 5304509458 (LEVER) and 1 5304509459 (MONITOR SWITCH ) and 2 5304509460 (INTERLOCK SWITCH )s"
Chris M.
DISHWASHER FRIGIDAIRE FGID2466QF6A Customers issue through that loud noise when dishwasher we go to drain. I was previously out here and swapped out numerous parts onto the new tab. I found there to be a piece Of plastic from shipping or from me doing repair that fell down into the drain. Removed And tested unit unit is draining good with no noise issues. Job completed
Chase F.
RANGE JENN-AIR JGCP430WP02 All specs now testing normal. All burners lighting with no problems staying lit and no clicking. Job complete.
Dane K.
DRIYER WHIRLPOOL CGM2795FQ Found the timer faulty as well. Unit needs new timer; ordrng 1 WPW10157942 (timer)
Chase F.
REFRIGERATOR WHIRLPOOL WRX988SIBW Upon arrival cx claimed they already got unit taken care of by another company. All specs testing normal.
Dane K.
RANGE - GAS FRIGIDAIRE FFGF3012TWA Gas company said regulator was leaking again because of faulty installation. I did not install it incorrectly. If it is leaking again it needs to be replaced again. I do not have the tools to verify a leak. I am simply going to replace the parts that the gas company said were at fault; ordrng 1 316091706 (regulator)
Chase F.
WASHER WHIRLPOOL WTW4816FW1 "Diagnosed a whirlpool washer. Basket very bouncy indicating a weak suspension, replaced suspension. Tested unit. Calibrated unit. All specs now working by design. Job complete."
Chase F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced control board. All specs now testing normal without any beeping. Job complete.
Dane K.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Unit not going into defrost. Found a solid block of ice stop in the evaporator fan motor.
Cesar H.
REFRIGERATOR WHIRLPOOL WRF35SMBM00 "Ice build in ice maker fill cup causing water to spill out of the fill cup cleared out ice, ice maker now fills properly and unit tested good"
Cesar H.
REFIRGERATOR WHIRLPOOL WRT511SZDM00 Ice maker wont stop making ice found arm on ice maker came off causing ice maker to continue to make ice reinserted arm on ice maker all tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced ice maker new ice maker passed all tests
Cesar H.
WASHER MAYTAG MVWB855DC3 Instruct on loading and leveling unit. Found customer loads unit incorrectly and unit is not level
Cruz B.
DISHWASHER AMANA ADB1100AWW5 "Needs more work- found inside tub to be molded, heater not working found heater element to be cracked, look at SD-QuickPic, need to call wp to document mold on tracks, sidewalls, cx states they have tried to clean mold off but was not successful, need to document with whirlpool. No codes, unit filled, wash, drain, ; ordrng 1 W10518394 (HEATER ) and 1 W10817282 (CNTRL ELEC)"
Cesar H.
WASHER WHIRLPOOL WFW92HEFC0 "Replaced switch, pump, hose and dispenser all tested good"
Cesar H.
WASHER MAYTAG MHW5500FW0 Replaced door lock ran test cycle all tested good
Andy H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Door not closing, replaced door cam and adjusted door hinge screws tested unit working good at this time"
Chase F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit leaking water from ice maker out of bucket. Also not making ice, ordering valve and icemaker. ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"
Andy H.
DISHWASHER WHIRLPOOL KUDS30IXWH8 "Not washing, repaired float switch unit was not filling with water. Tested unit working properly at this time. Advice customer to use affresh to clean hard water deposits."
Chase F.
FREEZER FRIGIDAIRE LFFH21F7HWJ "Found frosting up in freezer due to not a proper seal being held. Found that liner on door is cracked. Called into Frigidaire tech line. Spoke with Mike, told to change out gasket and inner door liner. Will use gasket on return visit.No ETA on part. ; ordrng 1 297185900 (panel-inner door)"
Andy H.
WASHER MAYTAG MVWX655DW0 "Not agitating, replace wash plate tested unit working good at this time"
Andy H.
DISHWASHER KITCHENAID KUDE60FXSS1 "Control not working, replaced display board tested unit working good."
Alejandro C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found the unit not cooling, replace compressor and dryer, charge refrigerant, check compressor condenser and evaporator fan motor running normal"
Cesar H.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced harness display now works. On reassembly noticed left drawer does not always close all the way and it grinds when pushed closed inspected and found failed rails rerouted for rails ; ordrng 1 W11242542 (RAIL) and 1 W11294518 (RAIL)
Aaron B.
WASHER WHIRLPOOL WTW8100BW Replaced the hub asm and washplate asm tested ops ok now at this time
Aaron B.
WASHER WHIRLPOOL WFW5620HW0 Install touch control tested operations unit is working as designed now
Aaron B.
WASHER MAYTAG MVWB965HW0 "Replaced the 2 dispensers tested found the hot and cold water lines were backwards corrected and tested all the water valves and dispensers , operating ok now at this time no leaks found"
Aaron B.
REFRIGERATOR KITCHENAID KBSD612ESS01 "Replaced the modules in the freezer side and the deli defuser , tested operations ok at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "But the customer know of the service flash bulletin for cleaning all stainless steel surfaces Technical Service Pointer #: W10657156, The unit was squeaking when you open and close the door but it was up against the back wall of something called poured into the unit stop squeaking for the most part we level the unit tested operations unit is working as designed"
Andy H.
REFRIGERATOR WHIRLPOOL GI6FARXXY08 Needs icemaker and drain tube; ordrng 1 W10619951 (drain tube) and 1 W10882923 (icemaker)
Andy H.
REFRIGERATOR KITCHENAID KRFF707ESS01 Needs fan kit; ordrng 1 W11033168 (harns-wire)
Andrew P.
COFFEE MAKER JENN-AIR JBC7624BS00 "weak water pump will cause a “grind to small” error. Ordering water pump. ; ordrng 1 W10661079 (pump)"
Aaron B.
RANGE WHIRLPOOL KGRS505XSS05 The right rear valve was stuck on and the right front is tough to turn est to replace those valves and 2 knobs 90.15 Right front r rear 106.34 knobs 14.52 each 2 needed labor 180.00 tax $405.53 mr approved est paid $241.88 on card the rest due after repair is completed $180.00 ; ordrng 1 WPW10206287 (valve-brnr RT REAR) and 1 WPW10206288 (valve-brnr FRNT RIGHT) and 2 WPW10295131 (knob)s
Kenneth M.
WASHER ROPER RTW4516FW0 "Found uh not not agitating due to shifter not properly shifting unit into agitate. Ordering new cam and shifter. Rescheduled cust ok met for Wednesday 10-9-19; (created new UIS, deleted prior attachment to UisID 215255), ordrng 1 W10913953 (Actuator) and 1 W10721967 (Cam)"
Darren A.
REFRIGERATOR FRIGIDAIRE FFSS2315TS Leaking evaporator (verified via uv dye) ordered evaporator and compressor.; ordrng 1 241650212 (compressor & gromm) and 1 5303918286 (evaporator)
Darren A.
DISHWASHER WHIRLPOOL WDT710PAYE6 "Unit has 2 stored codes, 6-2, 10-1. Unit passes all tests, will randomly shuts down for days at a time. Ordered control.; ordrng 1 W10597041 (cntrl-elec)"
Leon M.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Cx complaint that unit is not working properly.After running diagnostic check find that unit is going to defrost mode again ice buildup in freezer.Previously replaced bimetal thermostat and unit has a bad control board.Quote for part only WPW10503278 $156.77Cx payed full amount of $156.77; ordrng 1 WPW10503278 (refer elect cont brd)
Leon M.
FREEZER WHIRLPOOL WRT311FZDZ01 Cx complaint that unit is not working properly.After running diagnostic check find that water leaking from freezer airflow to fresh food section.Ice buildup in freezer next to evaporator.Air flow is clogged.; ordrng 1 W10614946 (harns-wire) and 1 W11126274 (air-tower) and 1 W11263188 (cntrl-elec) and 1 WP2315539 (motor-evap)
Leon M.
COOKTOP JENN-AIR JGD3536WS01 Didn’t receive the part.Spoke to Cx to reschedule.Ordering again module spark.; ordrng 1 WPW10475150 (module-spk)
Rod H.
WASHER MAYTAG MVWB855DC3 Autho for parts necessary exceeds normal limits. Makes excessive noise when spinning.Confirmed Gearcase bearings worn out.Time involved in breaking loose washplate and removing seized basket.Ordering gearcase.; rqstng P&A on 1 W10811956 (drum assy) and 1 W10902814 (washplate)
Rod H.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Consumer called in and generated service call out 1 day prior to warranty expiration.Won’t wash dishes.Confirmed wash motor won’t run.Voltage to wash motor but no action from motor.Will need main wash motor to repair.Ordering wash motor.; ordrng 1 W11087376 (pump&motor)
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Found defective fan and harness.; ordrng 1 W11366397 and 1 WP2315549 (evap fan motor)
Jim S.
MICROWAVE WHIRLPOOL WOC97ES0ES03 Oven light flickers. Microwave switches not making contact on the left side; rqstng P&A on 1 W10756534 (panl-cntrl) and 1 W11179310 (cntrl-elec) and 1 W11241293 (harns-wire)
David M.
RANGE KITCHENAID KSGB900ESS2 Replace inner glass on oven door
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Installed ice container and tested unit. Unit is now working properly. Customer approves functions at this time.
Joe M.
KITCHEN WHIRLPOOL WDF520PADM7 Unit would not heat because the element was cutting off power. After replacing element unit began to function as designed.
Joe M.
RANGE JENN-AIR JGCP430WP02 Units keeps sparking on all igniters. Ordering spark module.; ordrng 1 WPW10475147 (SPARK MODULE)
Michael M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Cx states unit is not dispensing ice. Ice dispenser motor is frozen in place again. Crushed ice solenoid ops as designed. Dispenser motor hums but does not spin.Ice bin is full of ice cubes, not fused together.No ice build up observed anywhere around inside freezer compartment.Calling techline e to document repeat issueSR#7726049854Determined to be faulty auger motor, no known issues with auger motor per techline.Ordering auger motor W11310391Return 10/10/19 8-12 requested; ordrng 1 W11310391 (AUGER MOTOR)"
Leon M.
REFRIGERATOR KITCHENAID KRSC503ESS00 Replaced UI.After running diagnostic check unit working properly as designed.Cx stated that sometimes ice bucket get freezing ice inside and doesn’t start working auger motor.Cx stated that Andrew was here and if again cx complaint same issue.he is going to order the all door waiting for authorization.
Leon M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced water valve.After running diagnostic check unit working properly as designed.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer is complaining of food getting completely frozen in the two upper shelf of the fresh food compartment. Rescheduled call for 10/11/19.; schdld next appmnt for 10/11 FRI !
Rod H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Dead machine no gets no operation.Confirmed Wire connector barely making contact at molexReconnected secured and tested as designed.
Rod H.
WASHER MAYTAG MVWX655DW1 Won’t spin won’t drainConfirmed Drive hub splines completely worn away will not gab agitator shaft.....replaced drive hub.; used 1 W10528947 (HUB) from stock
Rod H.
REFRIGERATOR KITCHENAID KRMF706ESS01 No ice productionConfirmed Found icemaker was turned off at emitter/ receiver optical monitor.Could not verify that a malf had occurred with ice maker.Consumer claims that nobody turned it off. All diagnostics passed. As designed op should return in 24-48 hrs from turning back on.
William L.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found no ice production, Checked ice maker functions, checked thermister readings tested ok, checked frost pattern on evap, full frost pattern found, ordering UI panel for unit.; ordrng 1 WPW10521642 (cntrl-elec)"
Rod H.
DRYER AMANA NGD4655EW2 Door not sealing at bottom of opening.Confirmed Readjusted door and now as designed op has resumed
Rod H.
REFRIGERATOR WHIRLPOOL WRS325SDHB02 "Tech line ref# 7726057920Oily substance oozing from seam at ffd lore hinge.Confirmed Contacted Joel at WFs tech line to determine that possibly liner insulation was breaking down and causing seepage of deteriating insulation. RTV sealant that had been put in at the point of concern, had not held and was intermittently still in place. Joel at techline submitted as non repairable.See pix"
Irvin F.
DRYER MAYTAG MED5630HW0 "The HMI is having trouble following commands. The control can’t be programmed for service mode. Checked power to the unit all proper. The unit would not start, removed harn from control came to accepting commands. The unit will not start. The temp leds are flashing the unit beeped then showed display properlystarted to run after pushing button 3 times. Some moisture is behind the console. 2nd time found moisture, this unit does not have a valve BRUCE TECHLINE- venting issue check venting no foil vent clear vent. Solid venting. 7726054296; ordrng 1 W11310057 (console)"
Rod H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Handles loose.Confirmed and reattached securing to doorNo other complaints this visit
Rod H.
WASHER ROPER RTW4516FW2 Leaking waterConfirmed Only leak found was at the water valve supply connection. The brass hose ends seal defective.Needs new hoses.
Danny G.
REFRIGERATOR KITCHENAID KBFN502EBS01 Found broken screw for top hinge Need to order parts and rs call ; ordrng 1 W10854523 (hinge-door) and 1 WP2320509 (cam-door) and 1 WP8533980 (screw)
Jonathan B.
DRYER MAYTAG MGDB765FC0 Fund defective latch. Fixed latch. Tested unit and is working properly.
Jim S.
MICROWAVE WHIRLPOOL WOC97ES0ES03 Two separate invoices for the same customer
Jim S.
WASHER MAYTAG MVWC416FW1 There was no loktite on the bolt holding the agitator in place. Used loktite on the bolt and secured the bolt to the transmission
Danny G.
RESIDENTIAL REFR KITCHEN AID KUIX505ESS2 Unit is not making ice Found not enough water circulating and tank tank not filling enough with water need order parts and rs call ; ordrng 1 W10863947 (tube) and 1 W10897719 (valve) and 1 W10908287 (pump) and 1 WPW10489125 (pump)
Jose H.
REFIRGERATOR JENN-AIR JFFCC72EFP02 Installed park check water flow complete call
Jose H.
M/W OTR WHIRLPOOL WMH31017HZ0 "Installed microwave diode check temp complete call; used 1 11QBPUNIV (DIODE KIT,UNIV) from stock"
Lance V.
REFIRGERATOR KITCHENAID KRFC704FPS03 "Fixed-found icemaker during testing #120 did not pass taking longer than 60 seconds to reach home position and making a lot of abnormal noises. Replaced icemaker, and cycled, water entering ok. please allow up to 24hrs for ice production."
Lance V.
REFRIGERATOR WHIRLPOOL EH220FXGW Trade partners#7725976827
Jose H.
REFRIGERATOR KITCHENAID KRFF707ESS01 Ice dispenser motor not working ; ordrng 1 W10822606 (motor)
Michael M.
RANGE WHIRLPOOL WFG540H0ES1 This unit is brand new located in a new home. Left front knob is bent slightly and does not turn and remain flush with console. Cx adjusted valve and is semi straight. Needs left front valve replaced WPW10279615 . Home is on final day of escrow and Cx will not have access to this home after today’s date. Advised tech that Cx will pass on the repair and if the new home owner is unsatisfied with range then they will call back for service. All burners op as designed. Job complete
Darren A.
WASHER MAYTAG MHW5500FW0 Ordered door lock. Collect 320.17 on return.; ordrng 1 WPW10443885 (door lock)
Michael M.
VENTHOODS WHIRLPOOL UXT5536AAS3 Cx states fan is too loud. Removed grease screens and observed black pellets falling from fan motor.Replaced fan motor WPW10291577 and replaced grease screens. Tested unit and all fan speeds now op as designed with no additional noises. Cx is now happy. Job complete
William L.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Replaced lift FF door handle, re-installed mullion bar, tested FF door functions tested ok."
Jonathan B.
WASHER WHIRLPOOL WTW4616FW2 Found defective control board.; ordrng 1 W11170645 (cntrl-elec)
Michael M.
REFIRGERATOR KITCHENAID KRFC704FPS03 Cx states unit will dispense water and then while filling glass the water flow will faders a trickle.Pulled unit forward and removed water line. Verified no water pressure to unit. Showed cx issue and advised call home warranty program as Cx has only been in the home a month. All ops are normal and operate as designed. Job complete
Hector Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 Customer is complaining of ice maker tray fell down. I checked the refrigerator and I found a broken ice maker.Replaced the Ice Maker (W10873791). Tested ok.
William L.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 "Locking Block on water filter won’t stay In place when water filter is engaged to lock it in properly, called Frigidaire tech line, was told to use water Filter part # WF3CB, for proper fit. Instructed cx to purchase filter #WF3CB, collected service fee only on previous visit."
Michael M.
WASHER WHIRLPOOL WTW7000DW3 Cx states unit stopped working.F7E0- Loss of powerF5E2-lid lock failureF2E1-stuck UI buttonTipped unit backwards and motor cover is secure and tight. Nothing unusual observed.Verifi3d 120v to plug.Cleared codes and ran u it through auto service test and unit passed all cycles with no issues.Removed console and green light is flashing.Removed J1. Ohm’d pins 1&2= 9.0Pins 3&4= 0.89Verified low speed / fast agitate op as designed and low speed spin and hi spin op as designed.Ordering control panel W11106748 and main control board W11182871Return 10/11/19 8-12 requested; ordrng 1 W11106748 (console) and 1 W11182871 (cntrl-elec)
William L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Reinstalled ice bucket assy, Found full bucket of ice, cx not Physically able to remove ice bucket, from unit. Unit operating as designed."
Michael M.
OVEN WHIRLPOOL WOD93EC7AS04 Cx states lower oven takes very long time to get to temp. Is not correct tempWas not able to remove sensor through front of oven cabinet. Unit will need to be removed to access rear panel. Will need to reschedule Cx for another tech to finish repair. (Tech is on restricted work at this time due to surgery)Will notify office; saved tckt
William L.
DRYER WHIRLPOOL WED4850HW0 "Replaced door switch, checked dryer functions, tested ok"
George Y.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found refrigerator not freezing. And freshfood warm need to replace evaporator and compressor ok to order parts. Need a seal tech for repair.; ordrng 1 W10309988 (compressor) and 1 WP2188822 (evaporator)
Irvin F.
DISHWASHER WHIRLPOOL WDT780SAEM1 Removed failed rollers. Installed replacement rollers. All ops normal.
George Y.
WASHER MAYTAG WFW85HEFC1 Found washer not draining found bad drain pump customer ok estimate ok to order part.; ordrng 1 WPW10605427 (pump-water)
Danny G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Unit is building up frost and over freezing Found freezer door not closing due to door sagging Adjusted door hinge and now door is closing and sealing properly Advised client to allow 24hrs for unit to reach proper temp
Danny G.
DRYER WHIRLPOOL WGD8500DC4 Unit is not heating found faulty fuse and coils Replaced fuse and coils Reinstall unit and unit started to heat and cycle properly Unit is now working properly
Hector Z.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Ordered also Freezer door (W10821257). I contacted the Trade Partners (SR#7725497790), and is Ok for me to replace also the freezer door, according to then rust is cover for e year.Allow (2) counts for this repair.; ordrng 1 W10821257 (dor-fip ss)"
Danny G.
KITCHEN WHIRLPOOL WDT730PAHZ0 Unit is not washing the dishes properly Test unit and no water going into the dishwasher Found wire disconnected from float switch Reinstall connector and re test dishwasher and unit completed with no issues and no leaks villasenor_melanie@yahoo.com
Danny G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit is not cooling Found unit not cooling all lights on but no compressor or condenser fan running Pulled unit out and found no power going to inverter Replaced man control Reinstall unit and power up Ran test 4 and unit cycled and completed cooling test with no issuesProgram unit to defrost every 8hrs Advised client to allow 24hrs for unit to reach proper temperature
Hector Z.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Customer is complaining that when he calls for ice the dispenser also dispense a small amount of water. I contacted the Tech Line (SR#7726060007), he suggested to replace the water and ice paddles. ; ordrng 1 WPW10346924 (pad) and 1 WPW10346924 (pad)"
Hector Z.
FREEZER MAYTAG MFI2665XEM7 "The customer is complaining of refrigerator leaking through the bottom of the freezer. I checked the unit and I found a restricted/Iced up drain. Advised the customer about the charged fees for Service call, and a Labor. The customer is attempting to get and authorization number to cover this fees.; ordrng 1 W10619951 (drain tube)"
David M.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Customer doesn’t won’t to fix they are returning fridge to store.
David M.
OVEN WHIRLPOOL KODE500ESS04 Customer complaint the cabinet drawer got real hot ran oven oven for half hour.
Jose H.
DRYER WHIRLPOOL WGD6620HC0 Forgot to orders the wheel blower try to get one from store ; ordrng 1 WP697772 (blower wheel)
Lance V.
REFIRGERATOR KITCHEN AID KSSS48QMW00 "Techline sr#7725967290Fixed- found loose connection on ice-maker wiring causing no ice production, techline advised to jump emitter and provide icemaker with 120v , and icemaker did cycle as well as water entered. Techline advised, needs 36hrs until temperature is cool enough for emitter and icemaker thermostat to produce ice. Any issue please reach out."
Jonathan B.
DRYER WHIRLPOOL WED4616FW0 Found defective timer.; ordrng 1 WPW10436303 (timer)
Jonathan B.
WASHER MAYTAG MVWC565FW1 Found loose connection to control board. Fixed connection. Tested unit and is working properly.
Jonathan B.
WASHER MAYTAG MVWC565FW1 Found loose connection to motor. Fixed connection. Tested unit and is working properly
Alejandro C.
REFRIGERATOR BO KITCHEN AID KFIV29PCMS02 "Found the unit freezer side work normal,ice maker work, in the refrigerator side not cooling normal temp over 50’ degrees not defrost, order, Board control W113805560,Harns wire WPW10277799 and Motor fan evaporator W10633627; ordrng 1 W10633627 (motor-evap) and 1 W11380560 (Board control) and 1 WPW10277799 (harns-wire)"
Alejandro C.
REFRIGERATOR WHIRLPOOL JSC24C8EAM02 "Found the unit not cooling, verify unit compressor it’s broken, not cooling in refrigerator and freezer, order Compressor W10779331 and Dryer wow 10143759. Customer want to pay $115.00when the next trip; ordrng 1 W10779331 (compressor) and 1 WPW10143759 (dryer)"
Jonathan B.
WASHER MAYTAG MVWB865GW0 Found loose connection to control board. Fixed connection tested unit and is working properly
Andy H.
REFRIGERATOR WHIRLPOOL WRS312SNHW00 No cool compressor n evap; ordrng 1 W10309988 (compressor) and 1 WP2188822 (evaporator)
Andy H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Leaks water from filter housing ; ordrng 1 W10619951 (drain tube) and 1 W11346623 (FILTER HOUSING W11346623) and 1 WP67001668 (plate- fil)
Irvin F.
DOUBLE OVEN WHIRLPOOL WOD51EC7HS01 "Cx says the oven would come on by itself. No errors found. The unit per cx was cooking and operating, just went on its own (coming on). Removed power installed replacement control board (right) and cooling fan. Assembled )nit ran test for operation, passed. All ops normal."
Michael M.
DISHWASHER WHIRLPOOL WDF520PADM7 Cx states unit is not draining. Very nasty standing inside tub on arrivalUsed external pump to drain tub.Removed drain pump and found foreign object obstructing drain pump. Removed obstruction from drain pump and tested and ops as designed. Found airgap had obstruction so removed dried obstruction.then found air gap is bypassed and is not installed. Removed debris from air gap. Instructed cx on hooking up air gap. Cx states they replaced their old unit due to water flooding their sink. On install of new unit airgap was bypassed.Reinstalled drain pump test unit and now fills rinses and drains as designed.Explained to cx foreign obstruction and airgap issue were not covered under warranty.Quoted $195.00 ($115 service fee + $80 labor)Unit is now operating as designed.The wife states after unit is repaired she doesn’t want to pay due to improper install they feel is due to Home Depot and want them to pay. The wife then called her husband who request the bi
Andy H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Ice maker arm; ordrng 1 WPW10474785 (arm-shut)
Michael M.
LAUNDRY MAYTAG MVWB835DW4 Cx states it leaks after a while.F0E3-over loadF9E2-Pump drive problemF2E1-stuck UI ButtonF0E3- over loadRan unit manual hot and cold and valves are correct.Ran drain and drains as designed. Ran auto service test and passed all cycles with no issues. Advised cx to use tide pods to ensure not too much soap is used. Advised on proper loading procedures as well.Found leak from stand pipe coming from bottom of wall. Advised cx of issue. Unit ops as designed with no issues. Job complete.ete
Andy H.
RANGE WHIRLPOOL WFG515S0ES1 Needs burner head; ordrng 2 WPW10515455 (burnr-head)s
Michael M.
DISHWASHER WHIRLPOOL KDFE104DSS5 "X states unit is not drying properly4-3 Motor not running7-1 no heatEntered diagnostics and recorded faults. Cleared faults and ran u it. U it fills, rinses, drains and heats as designed. Pulled 7amp from heater circuit. Incoming water temps were too cold. Advised cx to run hot water before running unit. If issue continues to occur to call back.Unit is currently operating as designed job complete"
Andy H.
WASHER MAYTAG MVWC465HW2 Needs after valve ; ordrng 1 W11210459 (valve)
William L.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Checked thermister readings, tested ok,Replaced control in unit, defrosted evap, WP TL ref# 7726058537, ran diagnostics, tested defrost heater functions, unit operating as designed"
Andy H.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Called office I don’t have parts; saved tckt , states that autho needed"
George Y.
REFRIGERATOR JENN-AIR JFC2290VEM8 Found refrigerator freshfood gaskets r torn need to replace . Installed new gaskets installed tested check out ok complete. No dents or dings cause by tech.
Timothy J.
REFRIGERATOR JENN-AIR JS48PPDUDE00 Removed panel to unit compartment. Turned off power. Replaced control and switch. Restored power and tested. Unit checks ok.
Jim S.
REFRIGERATOR WHIRLPOOL WRF989SDAE02 "Freezer temperature is at an average of 3 degrees over the last three days. The ice bucket temperature is 25 degrees which is too high. Recommend installing the secondary fan for the ice container. Whirlpools number is 800-253-1301; rqstng P&A on 1 W10864518 (adapter), states that autho needed"
Hector Z.
WASHER MAYTAG MVWP575GW0 "The customer was complaining of washer not getting into the spin cycle. I set the unit in diagnostic and I found a F7E6 code (Motor Fault), F7E5 code (Shifter fault, and a F7E1 code (Basket speed fault). I checked the unit and the Shifter connector was loose. Adjusted the connector and ran a manual an automatic diagnostic test. Tested ok."
Hector Z.
WASHER MAYTAG MVWC565FW1 The customer was complaining of washer not finishing the cycle. I set the unit in diagnostic and I found a F3E1 code ( Pressure System Fault). I checked the unit I found the Pressure Switch hose restricted. I cleared the restriction and I ran a manual and automatic diagnostic test. Tested ok.
William L.
REFRIGERATOR FRIGIDAIRE FGHD2368TD6 "Found no sign of water issues, ice maker bucket full, Ice maker leaking water again, ordered water valve for unit.; ordrng 1 242253002 (valve-water)"
Jose H.
REFIRGERATOR WHIRLPOOL WRT519SZDM02 Installed heat probe check drain with water complete call
Timothy J.
OVEN WHIRLPOOL WOS72EC0HS00 "Called WPTS(7726055110) and was told to check for connection problems. If none were found to replace the UI. Connections seem ok, ordering the UI .; rqstng P&A on 1 W11351998 (UI)"
Jim S.
RANGE WHIRLPOOL WEE510S0FS2 Replaced cooktop. Unit tested ok
Jim S.
DISHWASHER FRIGIDAIRE FFBD2406NB0A Replaced door latch. Unit started to work
Alejandro C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Found the unit not cooling, compressor not working normal, replace compressor charge refrigerant, check compressor condenser and evaporator fan motor running normal"
Erick S.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Found unit with no lights interiorly. Ran diagnostics and found no voltage to fans. Compressor not running causing it not to cool. Ordering new controls and inverter to ensure Repsir,; ordrng 1 W11087200 (INVERTER) and 1 WPW10624574 (CONTROL ) and 1 WPW10675033 (CONTROL)"
Andy H.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Panel damaged, replaced panel and console tested unit working properly"
Kenneth M.
WASHER AMANA NTW4516FW3 Installed harness and hose. Tested unit. Found unit working but lid locked and never unlocked back. Not registering door is locked. Ordering latch and board. ; ordrng 1 W11170317 (Board) and 1 W11307244 (Latch)
Andy H.
DISHWASHER KITCHENAID KDTE404DSS0 "No display,replaced control board and display board tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL ED5FHEXLQ00 "Not making ice, repaired icemaker arm it was coming off reinstalled arm and tested unit working properly"
Erick S.
REFRIGERATOR WHIRLPOOL WRF991BOOM Display are distorted causing numbers to show temperature correctly. Boards will need to be replaced ; ordrng 1 W10862400 (UI) and 1 WPW10565996 (DELI BOARD) and 1 WPW10764668 (ICE MAKER)
Joe M.
DRYER MAYTAG WGD4800BQ0 Unit is not heating. On inspection found unit has a open thermal fuse. After replacing thermal fuse unit began to function as designed.; used 1 WP3392519 (THERMAL FUSE) from stock