We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Oceano, CA 93445
Jack
Job Details: 08/29/2024
The wrong address and customer asked to come tomorrow.? ; schdld next appmnt for 8/30 FRI !
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Los Angeles, CA 91306
Sean W
Job Details: 08/29/2024
"Door latch not locking.ordered lid switch, drain pump and control board.; ordrng 1 W11670519 (Door latch) and 1 W11626074 (Control board) and 1 W11399437 (Drain pump) and 1 W11643701 (Harness)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTS17DTNKRWW
Near Santa Maria, CA 93454
George
Job Details: 08/29/2024
Found refrigerator not cooling compressor running no kool nee$ compressor need seal tech for repair.case #14088053spoke to techline advising to tap into system to ch3ck nitrog3n pressur3 check .; ordrng 1 WR87X31765 (Compressor) and 1 WR87X31628 (Evaporator)
We serviced a
JENNAIR COOKTOP
Model cve3400w
Near Merced, CA 95340
Cruz
Job Details: 08/29/2024
Install switch anfter tested found harness is burnt unable to repair needs harness; ordrng 1 71002254 (Harness)
We serviced a
GENERAL ELECTRIC DRYER
Model GUD27GSSM2WW
Near Pismo Beach, CA 93449
Jack
Job Details: 08/29/2024
Code 9876 for door. Steve number 213-305-2472. Found unit is heating. Making black marks on clothes. 2 different bearing pads. WE03X37320 bearing pads inside. WE03X37319 outside pads. ; ordrng 2 WE03X37319 (Dryer bearing pad outside)s and 2 WE03X37320 (Bearing pad inside)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Hanford, CA 93230
Enrique
Job Details: 08/29/2024
RC not cooling 66 degrees (shorted evap motor). ; ordrng 1 WPW10464673 (MOTOR-EVAP)
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN5WW
Near Sanger, CA 93657
Joe P
Job Details: 08/29/2024
"Replaced door lock, door will not unlock now. Used GE tool has multiple codes for door, inverter and main board. Ordering parts and is a stacked unit.; ordrng 1 WH22X35837 (Inverter) and 1 WH22X37837 (Main Control Board) and 1 WH01X29528 (Door lock)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Santa Clarita, CA 91354
Felipe S
Job Details: 08/29/2024
"Upon arrival customer stated the unit is out of balance all the time. Check the unit and found an error code F5E0 and F0E2, this about off balance load and over suds. Check the unit and like on the service pointer W11684122, this unit will need new drum. ; ordrng 1 W11172199 (Drum)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near San Fernando, CA 91340
ERICK H
Job Details: 08/29/2024
Cx states warmer than normal temps in fridge and noise coming from unit. Cx had video of noise. Noise is Evap fan in rc touching frost. There is a little ice around rc Evap drip pan. Pic provided. Installed data logger in rc and fc. ; schdld next appmnt for 9/3 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Camarillo, CA 93010
Isidro
Job Details: 08/29/2024
"I found the refrigerator section not cooling as designed, found a defrost issue in the freezer, correcting issue by; ordrng 1 W11645127 (Diffuser) and 1 W11559968 (Motor evap) and 1 W11650662 (Heater sensors) and 1 W11558182 (Control)"
We serviced a
GENERAL ELECTRIC RESIDENTIAL REFR
Model gss22jerfcc
Near Oxnard, CA 93030
Isidro
Job Details: 08/29/2024
"I found Bad melted ice cube solenoid, only dispensing crushed ice. correcting issue by; ordrng 1 WR62X23154 (Solenoid kit)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VB
Near Lancaster, CA 93535
Jonathan
Job Details: 08/29/2024
"Tested unit found defective compressor and evaporator, will need seal system tech, low charge; ordrng 1 5304519758 (Compressor) and 1 5304529495 (Evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Palmdale, CA 93551
Jonathan
Job Details: 08/29/2024
Tested unit found defective ui asm found unresponsive UI; ordrng 1 W11556911 (Ui asm)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near West Covina, CA 91790
Jaime
Job Details: 08/29/2024
Per tech-support to have control board user interface and evaporator fan motor replaced at the same time; ordrng 1 W11330971 (User Interface) and 1 W11249952 (Evap s motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM11
Near Los Angeles, CA 91343
ERICK H
Job Details: 08/29/2024
Rear cover is damaged. Unit under 30 day cosmetic warranty. Couldnt replicate noise. Cx doesnt have recording of noise. ; ordrng 1 W11476772 (Cover)
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GFD55GSSN3WW
Near Oxnard, CA 93030
Ian Y
Job Details: 08/29/2024
Found machine not heating. Checked vent line and found it adequate. Ordering new ignitor and hi limit. ; ordrng 1 WE04X10183 (Ignitor) and 1 WE04X29727 (Hi limit thermostat)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Oxnard, CA 93036
Ian Y
Job Details: 08/29/2024
Found unit harness severed at capacitor. Ordering a third harness for this unit and will call Techline to report the issues with the unit for the third time when Im installing the harness. Took pictures of the harness mounted correctly.; ordrng 1 W11335100 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Los Angeles, CA 91367
Sean W
Job Details: 08/29/2024
Replaced compressor but have to return to pressure test and charge.; O-emld tckt
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Los Angeles, CA 91343
ERICK H
Job Details: 08/29/2024
Front panel clip is broken. ; ordrng 2 W10854425 (Clip)s
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Riverside, CA 92503
Ruben O
Job Details: 08/29/2024
7739815604 file Called techline they recommend replacing the main controller. Customer became upset and and did not want to talk to me about scheduling service. Will close out service order customer being unreasonable.; ordrng 1 W11419171 (Control) and 1 W11478526 (Fascia)
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Riverside, CA 92503
Ruben O
Job Details: 08/29/2024
F6e8 error displayed will need to replace the interlock harness and will order other parts in case they are needed.; ordrng 1 W11578578 (Harness interlock) and 1 W11188752 (Fuse) and 1 W11188752 (Micro controller) and 1 W11578579 (Inverter) and 1 W11578959 (Magnetron)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Riverside, CA 92508
Ruben O
Job Details: 08/29/2024
"Found the rotor bolt out of place, it had fall out. Causing rotor to be loose and make a loud noise during spin. ; ordrng 1 W11260238 (Rotor) and 1 W11195971 (Stator) and 1 W10734521 (Slider)"
We serviced a
GENERAL ELECTRIC DISHWASHER - BUI
Model GDT225SGLWW
Near San Luis Obispo, CA 93401
George
Job Details: 08/29/2024
Customer not home called office waited 20 minutes per office to move on .; saved tckt
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PWE23KYNFFS
Near San Luis Obispo, CA 93405
George
Job Details: 08/29/2024
Bubble leak test before. Case#14083247. Found refrigerator not cooling properly in freezer 40 degrees freshfood 40 called manufacture to do bubble test for leak need this parts .need seal tech for repair; ordrng 1 WR87X33165 (Compressor) and 1 WR87X36101 (Freezer evap) and 1 WR87X36103 (Freshfoodevap)
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GFD85GSSNWW
Near Guadalupe, CA 93434
George
Job Details: 08/29/2024
#14080858 case found dryer door switch intermently functioning need this part.; ordrng 1 WE04X34281 (Doorswitch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Guadalupe, CA 93434
George
Job Details: 08/29/2024
Found dishwasher Ui not responding at times heater plastic residue on it .needthis parts.; ordrng 1 W11660284 (Counsil) and 1 W11632709 (Panelui) and 1 W11537778 (Heater)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Tulare, CA 93274
J.E.
Job Details: 08/29/2024
Cycled unit and found shorted UI and shorted pump also ordering control in case needed. ; ordrng 1 W11568984 (Harness) and 1 W11396717 (Pump) and 1 W11478526 (UI) and 1 W11687817 (Electric control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avenal, CA 93204
Enrique
Job Details: 08/29/2024
"Upon arrival found: washer not powering on (shorted control). Valve leaked on control. I was unable to run quick diagnostic test, nor inspect gasket components. CUSTOMER STATES, BEFORE THE WASHER STOPPED WORKING. THE BASKET WAS VIBRATING EXCESSIVELY, MAKING SCREECHING NOISE AND BANGING ON THE CABINET. PLEASE GET AUTHORIZATION FOR ALL THE PARTS. I WILL ONLY USE PARTS NEEDED. 2 JOOOB COUNT.; ordrng 1 W11654022 (Central electric) and 1 W11038689 (Valve) and 1 W10528947 (Hub) and 1 W11130362 (Suspension) and 1 W11454734 (Gearcase) and 1 W11550891 (Agitator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Burbank, CA 91506
Tim B
Job Details: 08/29/2024
"After replacing control board, found that compressor is seized and inverter in bad. Will need to replaced ordered parts.; ordrng 1 W11578205 (Compressor) and 1 W11578028 (Inverter box) and 1 W11109499 (Drier)"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN5WW
Near Bakersfield, CA 93311
Randy
Job Details: 08/29/2024
"Removed and reposted drain pump. Installed and tested. Failed. Wont drain. Wont even register on module that there is an issue. Tested on fill and unit pressure sensor does register water going in. Door locks and unlocks. Unit board failing. Ordering main board n inverter. Called techline was on hold for over 30 mins need to move on. Found service bulletin. TB17-23If no output voltage from the main board, check the main board for componentdamage at Q553, next to connector J501, as shown in the image below.6. If the main control board has the failed Q553 component, verify the wiring harnessis not shorted to the chassis and replace the drain pump first, then replace themain board.; ordrng 1 WH22X35837 (Inverter) and 1 WH22X37837 (Main board) and 1 WH08X29513 (Main harness) and 1 WH01X29633 (Bracket)"
We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model GCFI3060BF
Near Bakersfield, CA 93313
Randy
Job Details: 08/29/2024
Unit modules wont turn on. ; ordrng 1 5304533955 (Left module) and 1 5304535093 (Right module) and 2 357226373 (Element)s and 1 357226275 (Element) and 1 387761255 (Element (15b))
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ASD
Near Tehachapi, CA 93561
Randy
Job Details: 08/29/2024
No leaks. Different issue. Not cooling. Unit is freezing over in the freezer compartment. Iced up and fan makes loud noise. Ice present. Defrost issue causing erratic cooling Ordering heater and harness.; ordrng 1 5304525990 (Harness) and 1 5304526032 (Heater) and 1 5304532557 (Motor) and 1 5308000010 (Fan blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSBS25FKWH00
Near Tehachapi, CA 93561
Randy
Job Details: 08/29/2024
Condenser over heating. Found compressor going out. 22 year old compressor. Sealed system issue. 4 call count. ***. ; rqstng P&A on 1 W10841139 (Compressor) and 1 WP2188823 (Evap)
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SPN4RS
Near San Bernardino, CA 92410
Robert U.
Job Details: 08/29/2024
After replacing all part I ran a diagnostic cycle and test and all components are functioning properly. Unit now up to date with software as well. Job completed. ; schdld next appmnt for 9/3 TUE !
We serviced a
GENERAL ELECTRIC DISHWASHER - BUI
Model GDT665SFN8DS
Near Wofford Heights, CA 93285
Brandon
Job Details: 08/29/2024
Installed new motor. Everything running normally after install. Psudeo for tomorrow to check in with Cx.; schdld next appmnt for 8/30 FRI !
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Riverside, CA 92504
Robert U.
Job Details: 08/29/2024
Found the blue wire going to the drain broke. And shorted the main control. The indicator light is not coming on. Also only sending 67-70 max to the drain pump. Will use all parts on return visit. ; ordrng 1 W11627413 (Control) and 1 W11675701 (Control electric)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Pinon Hills, CA 92372
Cesar
Job Details: 08/29/2024
New cabinet was damaged ; ordrng 1 W10677265 (Cabinet)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Los Angeles, CA 91307
Sean W
Job Details: 08/29/2024
"Balanced and replaced suspension rods but tub still excessively shaking.previously replaced gearcase, and hub.tub has no irregularities. Need to call techline .; schdld next appmnt for 8/30 FRI !"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH2
Near Los Angeles, CA 90272
Brandon L
Job Details: 08/29/2024
Need to return with correct parts.; ordrng 1 W11460946 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Riverside, CA 92506
Robert U.
Job Details: 08/29/2024
Found the the refrigerator section in the low 30 to high 20 on arrival. All placement of items checked ok. I ran diagnostic and the thermistor checked ok from the board. Will replace to be on the safe side but the issue is the control itself. We were missing the engineering digit so the wrong control was sent. Ordered correct control but its on back order. Rescheduling for control and customer is aware. ; ordrng 1 W11742389 (Control electric)
We serviced a
MAYTAG LAUNDRY
Model MVWX655DW1
Near Moreno Valley, CA 92555
Kevin
Job Details: 08/29/2024
"Tried to separate basket from gearcase. All is seized together. I called 3rd party at whirlpool and they approved ordering outer tub, basket and filter to repair. Ordering parts. They said to submit for outer tub labor for billing. Allow 1.5 hours. ; rqstng P&A on 1 W10752719 (basket), ordrng 1 W11219115 (Outer tub), rqstng P&A on 1 WP8533928 (screw) and 1 W11568797 (Filter)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Westlake Village, CA 91362
Richard R
Job Details: 08/29/2024
"F7e2 drive motor over temp error code Upon arrival, inspected unit put unit into diagnostics F7 E2 error code overheated motor. I inspected underneath tried to remove motor bolt but motor boat will not come out also tried to remove agitator agitator is welded onto splines unit would start making a grinding noise during the agitation ordering a gear case assembly a stater, a rotor, a slider. A clutch Spanner nut Well have to cut off motor and agitator to access the unit and make these repairs. Please charge double labor for this follow up required to job count does need authorization.; ordrng 1 W11195971 (Stater) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W11393685 (Gearcase assembly) and 1 W10909670 (Spanned nut)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Thousand Oaks, CA 91320
Richard R
Job Details: 08/29/2024
"Upon arrival inspected unit found unit only getting two about 15° inside freezer compartment making watery ice cubes in the customers ice trays and ice cream is very soft ordering a compressor evaporator evaporator wire, harness freezer thermistor and a dryer. Also send back the condenser fan motor. Will need a three job count on this please; ordrng 1 W11562214 (Evaporator wire harness) and 1 W11666427 (Control Box) and 1 WPW10384183 (Thermistor) and 1 W11582579 (Compressor) and 1 W11562258 (Evaporator) and 1 WPW10143759 (Die dryer)"
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Lake Isabella, CA 93240
Brandon
Job Details: 08/29/2024
"Broken agitator. Could not get it off of the base. Will need to replace both pieces. The unit is not currently agitating. This is likely due to broken plastic inside the base, but I cant be sure unless I can remove it. Possible issue with the Gearcase rod but more likely its the plastic base of the agitator. Spoke with customer and wrote estimate for full agitator replacement. They want to discuss it before moving forward. Collected service fee.; ordrng 1 WH43X31240 (Agitator) and 1 WH43X34257 (Base)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Thousand Oaks, CA 91361
Giovanni M
Job Details: 08/29/2024
Customer is complaining that the unit is making a loud sound. Upon diagnosis I found the sound to be a grinding sound coming from the Gearcase or slush area. Ordering everything to fix the unit now.; ordrng 1 W11550891 (Agitator) and 1 W10752187 (Screw) and 1 W11551646 (Spanner) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Simi Valley, CA 93065
Paul M
Job Details: 08/29/2024
"Unit is not cooling in the refrigerator section, found that the unit is missing air scoop for proper ventilation.; ordrng 1 W10803597 (Air scoop) and 1 2203594 (Air duct) and 1 W11546690 (Box board) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Modesto, CA 95350
Martin R
Job Details: 08/29/2024
Found bad led module ordering new ; ordrng 1 W11470191 (Lamp assembly) and 1 W11470191 (Cover) and 1 W11470191 (Trim)
We serviced a
MAYTAG DRYER
Model MDG25PDAWW0
Near Fresno, CA 93722
Timothy
Job Details: 08/29/2024
"The units display does not light up and the unit does not operate. Checked tech manual and traced 120 vac to the UI transformer, 24,5,2.5VDC present at the connection to the UI. Looked up part and found the UI is NLA. Called WPTS to verify diagnosis. Tech support agrees the unit needed a UI.; ordrng 1 WPW10166385 (UI)"
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS117TW01
Near Bakersfield, CA 93314
Jim
Job Details: 08/29/2024
The drum has a dent in the front of it and that dent calls caused a rip into the front drum support; ordrng 1 D510265WP (Drum) and 1 D512476P (Front support) and 1 RB170001 (Seal kit)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Bakersfield, CA 93314
Jim
Job Details: 08/29/2024
Replaced harness. Now all burners light but the center one stays on; ordrng 1 W11561443 (Switch harness)
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSD608ESS01
Near Bakersfield, CA 93314
Jim
Job Details: 08/29/2024
Water leak in the door fill hose. Two other areas of the water line also show damage. Ice maker is peeling apart.; ordrng 1 W10800793 (Door) and 1 W11087434 (Ice maker) and 2 WP2300868 (Fitting)s and 2 4373559 (Fitting)s
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Bakersfield, CA 93311
Chase
Job Details: 08/29/2024
Installed new parts. Now getting power. But none of the buttons are engaging on console. Will need to replace key pad console. ; ordrng 1 W11197501 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Simi Valley, CA 93065
Joshua M
Job Details: 08/29/2024
"Cx stated that the fridge would over freeze. Cx immediately refused unit due to dent in the back near compressor. We stated that nothing was wrong with the unit, Cx still refused. ; snapped 6 QuickPics"
We serviced a
WHIRLPOOL REFRGERATOR
Model ED5FHEXVQ01
Near Agoura Hills, CA 91301
Giovanni M
Job Details: 08/29/2024
CX was complaining that the unit was trickling water. Upon diagnosis I found the water switch housing to be broken. And the water to be trickling out. Ordering the bracket and filter housing. ; ordrng 1 WPW10121138 (Housing) and 1 WP2180226 (Bracket) and 1 WP2260518W (Filter cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Bakersfield, CA 93307
Raymond
Job Details: 08/29/2024
"Unit leaking from fill tube. Per prior instructions from engineering, ordering fill tube extension and permagum. ; ordrng 1 W10304200 (Fill tube extension) and 1 212643 (Permagum)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW3
Near Bakersfield, CA 93307
Raymond
Job Details: 08/29/2024
Unit has been relocated to a temperature controlled environment. Found insufficient compressor. Will need evap as well. ; ordrng 1 5304529495 (Evaporator) and 1 5304519758 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Taft, CA 93268
Raymond
Job Details: 08/29/2024
Ice container gears separated and cracked ice bin. Needs ice container. ; ordrng 1 WPW10558423 (Ice container)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Palmdale, CA 93591
Jonathan B.
Job Details: 08/29/2024
"*****ALLOB JOB COUNT OF 3FOR GEARCASE TRANSMISSION *******JB out 8/29/24Customer states washer makes clicking/grinding noises during wash cycle and finishes the cycle leaving soap and water in washtub. Tested unit in NITMSN CYCLE. VERIFIED CLICKING AND GRINDING NOISES DURING AGITATION PORTION OF CYCLE. Also observed spin basket indexes with WASHPLATE.Inspect and found worn Splutch and Cam assembly. Installed Cam Kit from truck stock w10721967. Verified grinding noises did not return but spin basket still indexes in unison with WASHPLATE indicating a failed transmission GEARCASE.ORDERING GEARCASE TRANSMISSION DRIVE BELT AND SHIFT ACTUATOR ; ordrng 1 W10902814 (WASHPLATE) and 1 W11481722 (SHIFT ACTUATOR) and 1 WPW10006384 (DRIVE BELT) and 1 W11449840 (GEARCASE TRANSMISSION), used 1 W10721967 ( CAM KIT) from stock"
We serviced a
GENERAL ELECTRIC DRYER - GAS
Model GTD58GBSV0WS
Near Lancaster, CA 93536
Jonathan B.
Job Details: 08/29/2024
"JB out 8/29/24Customer states when in used dryer sounds like its making a knocking scraping noise. Upon arrival verified noise. Open top cover and remove removed front cover front edge of drum rough and scratched. Order replacement, drum assembly, belts and will use bearing assembly on return visit. Repair is covered under manufacturer warranty at no charge of customer ordering parts . ; ordrng 1 WE03X29897 (DRIVE BELT) and 1 WE21X23869 (DRUM ASM)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Los Angeles, CA 91326
Paul M
Job Details: 08/29/2024
F7E1 motor failure F10E2 vent electrical issue Will need sump and motor. Unit is draining and was able to get into diagnostics mode. Unit never sprayed. ; ordrng 1 W11416362 (Sump and motor)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Fresno, CA 93706
Joe P
Job Details: 08/29/2024
"Replaced lock, working now. Ran diagnostic cycle test, stuck in drain mode and water filling up slowly. Ordering board and water inlet valves.; ordrng 1 W11595805 (Inlet valve)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fontana, CA 92336
Javier V
Job Details: 08/29/2024
"Spoke to Techline once more found the unit cold water valve is not dispensing any water thats why the unit is not working properly told customer that they are able to use the unit with only hot water at the moment will be returning with cold water valve does not have 120 V going to it; ordrng 1 W11168740 (Cold water valve), used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Fontana, CA 92336
Javier V
Job Details: 08/29/2024
9095568226 Rodrigo was not able to complete call due to car having wrong model number after adjusting model number I am able to order correct module light for the top of the fridge and also main control board. Customer understood and will be waiting for parts. ; ordrng 1 W11527432 (Module top) and 1 W11043763 (Main pcb)
We serviced a
MAYTAG LAUNDRY
Model MVW6230HW0
Near Adelanto, CA 92301
Cesar
Job Details: 08/29/2024
"code of F7E1 tach missing or wrong signal, F7E6 motor circuit open, F7E7 motor not able to reach target RPM, F0E3 tub over load. Inspected unit found suspension is worn and not able to dampen basket movement, belt is also worn and slipping on drive pulley, cam gear is melted causing basket to stay engaged during agitation this is overheating the motor. Trip $145 (paid) labor $187.92, parts $276.38 + tax. Attempted to reach customer for quote, could not get a hold of cust. Customer to call ball us back ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11396716 (Suspension)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VWC
Near Barstow, CA 92311
Jonathan B.
Job Details: 08/29/2024
JB out 8/29/24.Customer states refrigerator blows warm air. Upon arrival found unit plugged in and running. Verified condenser fan motor and evaporator fan motor running properly. No cold air. Removed compressor unit compartment cover. Verified compressor not running. Verified 122 VAC supplied to compressor starter. Unplugged unit. Removed starter assembly. Verified overload portion of starter is open. This is preventing the compressor from starting or running. Ordering replacement starter part number 5304536666 under the manufactures warranty at no charge to the customer.ORDERING PART; ordrng 1 5304536666 (STARTER FOR COMPRESSOR)
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model GX900QPPB2
Near Bakersfield, CA 93308
Brandon
Job Details: 08/29/2024
Trash compactor is drive gear is broken. Quoted Cx on drive kit replacement and she accepted.; ordrng 1 882699 (Gear)
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS5
Near Paso Robles, CA 93446
Jack
Job Details: 08/29/2024
Unit will not bake or broil. Randy at tech line. Unit still wont ignite. W11162730 dsi. W11449506. Valve. ; ordrng 1 W11162730 (Dsi module) and 1 W11449506 (Valve)
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Atascadero, CA 93422
Jack
Job Details: 08/29/2024
Found when unit has a load that it starts making loud noises. Dryer kit and replacing blower. When I was there I looked at unit and customer showed me what it was doing. Looked at it by hearing what it was doing. Blower wheel WP697772. Dryer kit 4392067. ; ordrng 1 WP697772 (Blower wheel) and 1 4392067 (Dryer kit)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Delano, CA 93215
James
Job Details: 08/29/2024
Extend unit and found break in wire harness. Ordering new harness. Other items to be installed with harness on return visit. ; ordrng 1 W11665968 (Wire harness)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Bakersfield, CA 93305
James
Job Details: 08/29/2024
Unit has f3e5. Not detecting load and go. Ordering new dispenser assembly drawer and bezel. Cannot enter diagnostics without unit shutting down. Ordering new ui as well. ; ordrng 1 W11413407 (Dispenser assembly) and 1 W11413340 (Drawer) and 1 W11174982 (Bezel) and 1 W11478525 (Ui)
We serviced a
KITCHENAID M/W OTR
Model KMHC319LSS00
Near Bakersfield, CA 93306
James
Job Details: 08/29/2024
Wrong fan ordered. Need convection fan for left hand side. ; ordrng 1 WPW10571554 (Convection fan)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near San Luis Obispo, CA 93401
Leo R
Job Details: 08/29/2024
"Replaced drain pump and noticed a slow drip underneath unit, examined and found new drain pump just replaced is not sealing correctly onto sump assembly, replace sump assembly,Ordering WPW10455268 Sump.; ordrng 1 WPW10455268 (Sump.)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN8FS
Near San Luis Obispo, CA 93405
Leo R
Job Details: 08/29/2024
"Missing/damaged trucks and rollers, replace lower rack assembly, Ordering WD28X30223 Lower rack assembly.; ordrng 1 WD28X30223 (Lower rack assembly)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW525ACP1WB
Near Colton, CA 92324
Robert U.
Job Details: 08/29/2024
Found the control shorted. Reason for failure. Ordered control and shifter. Has error code for shifter but unsure if its the control or the shifter. ; ordrng 1 WH22X36497 (MAIN CONTROL BOARD W INSTRUCTIONS 525/5TW) and 1 WH03X30517 (Mode shifter)
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Moreno Valley, CA 92555
Kevin
Job Details: 08/29/2024
"Unit not filling with water. I found no voltage to fill valve. I found error code for fill valve circuit problem, open float switch, and dispenser failure. Float switch and dispenser tests good. Failed main control. Will possibly use wash motor and valuable on return in case running empty has damaged it. ; ordrng 1 W11613566 (Cntrl elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Moreno Valley, CA 92557
Kevin
Job Details: 08/29/2024
Unit still turning off randomly. When I arrived today everything was working fine. Customer had video of unit shorting out and lights flashing. If the customer doesnt unplug unit it will start working again on its own in about 2 days. I believe its a defrost issue and fan motor is getting wet and it takes a couple of days to thaw out. Ordering fan motor. ; ordrng 1 W11578030 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Moreno Valley, CA 92557
Kevin
Job Details: 08/29/2024
Sr#7739810803 unit keeps freezing water line at ice maker. I called tech line. The temp in the ice box was 19 degrees today. Tech line said it should be 14 or below to make ice. I took temp in the FC and it was 4 degrees with the user interface set to 3 degrees. Tech line said temp in Fc was normal. They recommend replacing ice box fan and user interface. Ordering parts. ; ordrng 1 W10846539 (Ice box fan) and 1 W11636544 (User interface)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Santa Clarita, CA 91390
Felipe S
Job Details: 08/29/2024
"Upon arrival found unit with ice buildup on the evaporator fresh food compartment. Check the unit thermistors at the control board P5 connector and, readings are 8.40 khoms and 14.5 khoms. This temperature are correct, but the reading for the connector P8 for the evaporator is to 7.4 khoms, this is to warm for a thermistor is cover on ice. This unit will need new thermistor and tray. Additional the unit has a bad ui and harness on the ui deli. This unit will need new harness and ui. ; ordrng 1 W11170612 (Harness) and 1 WPW10769076 (Deli UI) and 1 WPW10675033 (Control board) and 1 W11087438 (Fan assembly) and 1 W11457241 (Pan drip)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Santa Clarita, CA 91355
Felipe S
Job Details: 08/29/2024
"Upon arrival found unit no cooling at all. Check the unit and found has bad compressor, power on and shut off after 30 seconds, this compressor is causing the failure. This unit will need new compressor. Inform this to the customer, this unit has a limit warranty on this situation. ; ordrng 1 W11557425 (Compressor) and 1 W11506635 (Coupler) and 1 876765 (Tubing)"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN5WW
Near Bakersfield, CA 93312
Chase
Job Details: 08/29/2024
Unit would not drain. Checked voltage to pump and there is no voltage present. No sign of any broken wires. Will order and replace acu and inverter. ; ordrng 1 WH22X35837 (Inverter) and 1 WH22X37837 (Main control)
We serviced a
JENN AIR REFRIGERATOR
Model JBSFS42NMX00
Near Los Angeles, CA 90046
Tim B
Job Details: 08/29/2024
Unit was shut off upon arrival. Turned on unit and only warm air was blowing out. Took top cover off and checked voltage to inverter box with. Will need to replace inverter and compressor.; ordrng 1 W11557671 (Compressor) and 1 W11623097 (Inverter box)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Riverside, CA 92508
Ruben O
Job Details: 08/29/2024
Found the moisture sensor wire connector not plugged in all the way. This was causing the unit to shut off after five minutes of heat on the auto cycles. Reconnected and tested with a load all ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near San Bernardino, CA 92410
Robert U.
Job Details: 08/29/2024
Found the unit had a f0e9 error code stored. I checked the suspension and of the bushings not in the correct position so I reinstalled it. I then recalibrated the control and all functions are now working properly. Gave customer best tip and practices on option and cycles. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Hanford, CA 93230
Enrique
Job Details: 08/29/2024
UI not powering on. Installed UI. refrigerator operating as designed. No leak.
We serviced a
JENN AIR REFRIGERATOR
Model JS48NXFXDE00
Near Bakersfield, CA 93311
Randy
Job Details: 08/29/2024
Unit not filling up. Unit has filter not in all the way. Installed. Jumped ice maker multiple times. Wont fill checked fill line. No water. Cx had faucet worked on. They turned off water. Turned on. Tested. Refrigerator working as designed. Collected $175.00 via cc
We serviced a
WHIRLPOOL WASHER
Model WTW6150PB0
Near Oakdale, CA 95361
Andrew H
Job Details: 08/29/2024
Slider is faulty w10734521. Not spinning. Upon arrival . Found not spinning. And not agitating.. slider fault. Installed new parts. Checked out components okay. Operating as designed.; used 1 w10734521 (Slider) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Orange Cove, CA 93646
J.E.
Job Details: 08/29/2024
Cycled unit and found bad harness. Installed the u hardness and retested unit now working as designed to job completed
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Camarillo, CA 93012
Ian Y
Job Details: 08/29/2024
Ran unit in drain and spin. Found one of the suspensions spring came lose. Realigned spring back on bracket. Tested. Unit now spinning properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Camarillo, CA 93010
Isidro
Job Details: 08/29/2024
"I found the unit not draining, bad drain pump, installed new drain pump, unit is now draining and operating as designed, cx approved repair and service"
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Modesto, CA 95355
Timothy G
Job Details: 08/29/2024
"Inspected unit and ran tests. Unit did not shift into spin. Removed damaged slider, ring came off. Replaced with a pre id part and unit passed all tests."
We serviced a
GENERAL ELECTRIC RANGE - GAS
Model GGS500SV1SS
Near Hesperia, CA 92344
Cesar
Job Details: 08/29/2024
"Found gas leak at oven valve supply line it was loose causing a leak, tightened line all tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QMB02
Near Oak Park, CA 91377
Richard R
Job Details: 08/29/2024
"Upon arrival inspected unit unit was no longer making ice tested icemaker icemaker is bad replaced icemaker after giving the consumer a quote customer one of the repair done install new icemaker advise customer to give the unit around 12 hours 24 hours for the unit to start creating ice again because it is a mechanical icemaker. job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF
Near Bakersfield, CA 93309
Chase
Job Details: 08/29/2024
Confirmed bad icemaker blinking red light. Installed new icemaker. All ops now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Palmdale, CA 93551
Jonathan
Job Details: 08/29/2024
"Tested unit found defective filter causing water flow restrictions, fixed filter,tested unit and is working properly, customer educated on you and care of unit"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ceres, CA 95307
Cruz
Job Details: 08/29/2024
Fixed- broken latch- removed bad one and then installed new one (latch) calibration test pass- auto test pass- no leaks- no errors
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Burbank, CA 91506
Tim B
Job Details: 08/29/2024
Unit shutting off mid cycle while running them all console buttons stop working until its unplugged. Replaced both control board and console. Ran diagnostics and unit functions as normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW
Near Bakersfield, CA 93308
Brandon
Job Details: 08/29/2024
Drive hub was reamed out and the basket was unsecured to the Gearcase. Replaced hub and agitator.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN2WW
Near Merced, CA 95341
Manuel B
Job Details: 08/29/2024
"Washer not spinning,Washer lid latch not working,replace lid latch,test cycle work good."
We serviced a
MAYTAG DRYER
Model MGD6000XG2
Near Pasadena, CA 91106
Stephen
Job Details: 08/29/2024
Found blk/red wires hanging below console. Rerouted wires inside console. Ran diagnostics. No error codes. Tumbling and heating properly at this time . Instructed customer foil duct is fire hazard. Advised to have aluminum semi flexible duct w/ elbow installed by duct cleaning service. Complete .
We serviced a
MAYTAG DRYER
Model MGD6630HC0
Near Los Angeles, CA 90049
Brandon L
Job Details: 08/29/2024
"Diagnosed and found faulty door hinge and lint but up in vent, I replaced the hinge and showed cx how to clean lint trap. No other issues found."