Local Reviews
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Darren A.
REFRIGERATOR WHIRLPOOL WRT519SZDW05 "File number 7726766566, unit in too low ambient temperature to cycle correctly."
Darren A.
REFRIGERATOR KITCHEN AID KRFC302ESS00 Remounted mullion bar( lower mount pulled out) checks out okay.
Michael M.
WASHER AMANA NTW4516FW1 Removed and replaced faulty water valve W11210459, Rebooted unit and ran manual hot and cold. Have good flow from each valve. Ran auto service test and passed all cycles as designed. Unit is working as designed with no leaks, job complete. (Tech advised customer that their stand pipe is backing up. Not leaking but will if they run large loads. Advised cx to call plumber.)
Michael M.
DRYER WHIRLPOOL MGDB835DW4 Cx states unit made a loud grinding noise.Tech arrived and unit had been running for approx 20 minutes and has not made the noise since day Cx heard the noise. Started timed dry with cx present and unit spins and tumbles quietly and smoothly with no issues. Gas coils are engaging and have good temps. Advised cx to record event is issue persist and to call back. Unit ops as designed with no issues job complete
Michael M.
RANGE - GAS AMANA AGR5330BAS3 "Cx states they smelled gas and called the gas company, a man came out and told the customer the units two top burner heads are leaking gas. Tech finds two burn heads have prompt ignition and even flame pattern. Turn off gas valves and cannot detect and remaining gas smell.Tech lifted top of unit and checked every connection and all are tight. Moved unit from wall and again tightened every connection and line. Gas feed line has yellow Teflon tape installed. Tech cannot smell any leaking gas at all and tested all ops on unit. All burners have prompt ignition and even flame pattern. Bake/broil op as designed tech cannot smell and gas still.Tech is not able to recreate issue documenting with whirlpool safety."
Michael M.
OVEN KITCHENAID KODE507ESS04 Cx states interior lights are flickering. Opened doors and interior lights flicker intermittently both upper and lower oven interior lights flicker. Trilled power and rebooted- no change. Removed and replaced both control boards W10801665 and W11179310Supplied power and set time, oven lights now stay on steady as designed. Cx is happy job complete
Michael M.
DRYER MAYTAG MGDC215EW2 Removed and replaced dryer repair kit 4392065. Removed faulty timer WPW10185981,Rebooted unit and ran timed dry. Unit tumbles and heats as designed. Timer now counts down as designed. All ops are normal job complete.
Leon M.
DISHWASHER WHIRLPOOL DU1055XTVS2 Cx states that unit is not turning on lights on console.Replaced bi metal thermostat.After running diagnostic check, unit working properly as designed.
Danny G.
REFRIGERATOR KITCHENAID KSSC48FTS02 "Unit is not cooling properly , Found faulty control and fan. Replaced control kit and evap fan. Reinstall unit and set unit to proper temp. Unit started and turned on started to cool. Advised client to allow 24hrs for unit to reach proper temperature.Job complete."
Raymond H.
REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Upon arrival unit not making ice. Found broken wires at lower hinge, needs door; ordrng 1 LW11093334 (dor-fip)"
Aaron B.
OVEN JENN-AIR JGRP436WP02 "Needs part ; ordrng 1 WPW10464535 (cntrl-elec)"
Joe M.
OVEN JENN-AIR JJW2730DS01 Robert sr7726770333 Unit is going up for exchange by whirlpool trade partners. Job complete.
Hector Z.
REFRIGERATOR KITCHENAID KSCS25INSS00 "Custome concern is refrigerator not cooling. I checked the unit and I found the compressor Inverter Box not sending Voltage to the compressor. Ordered Inverter Box (W10629033) and rescheduled.
Erick S.
WASHER WHIRLPOOL n/a "Found unit coins in agaitaot all the way down to gearcase. Removed as many as possible. Can heat some in gearcase, informed customer of findings. Retighetened and secured stair and re lubricated suspension. No noise after spin tests. Job complete"
William L.
RANGE WHIRLPOOL MEDC215EW1 "Found heating element open, Replaced heating element , ran dryer cycle , unit operating as designed. Job complete."
Rod H.
REFRIGERATOR KITCHENAID KRMF706ESS01 Water dripping and freezing at bottom of Icemaker housing. Confirmed Water valve appears seeping water when not called for to icemaker, replaced parts. Job complete.
Jim S.
WASHER WHIRLPOOL WFC7500VW2 Defective board; ordrng 1 WPW10192966 (cntrl-elec)
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found ice. Not removed from fill cup after previous replaced fill valve.Removed and tested fill......unit working as designed.
Tom R.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Entered diagnostics, found Water Dispense and IM not receiving water when called. Visual inspection of Water Reservoir shows no water supplied. Order Water Valve. In normal operation, Damper Door opening and closing repeatedly, Thermistors show slightly higher temps than recorded ; ordrng 1 WPW10420083 (valve) and 1 WPW10631452 (cntrl-elec)"
Danny G.
DRYER MAYTAG MGDB835DW4 Unit runs for a while then stops and makes loud noise and when unit is working unit is making thumping noisesTest dryer and unit will run for a min the shuts off and motor makes noiseFound faulty motor and worn out pulley Need to order parts and rs call ; ordrng 1 W10547287 (idler pulley) and 1 W10610886 (belt) and 1 W11098430 (cntrl-elec) and 1 W11126010 (motor-drve) and 1 WP697772 (blower wheel) and 4 WPW10314173 (support)s
Joe M.
REFRIGERATOR KITCHENAID KRFC704FPS00 Contacted techline unit is being reviewed for exchange job complete. Sr 7726769554
Kenneth M.
RANGE WHIRLPOOL WFE505W0HS1 Found broken wire to element. Not getting proper volts. Ordering new harness. Thermal fuse bad. Replaced with control. Control making high pitched noise. ; ordrng 1 W11416047 (Harness)
Danny G.
WASHER MAYTAG MVWB765FW0 Clothes is stuck between agitator,Removed agitator and removed clothing. Reinstalled agitator and tested unit and washer is working properly. Job complete.
Enrique R.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Inspected whirlpool refrigerator . Customer concerns , unit makes very loud grinding noise and last for long time . I checked evaporator fan motor , found no frost obstruction . The compressor is making the noise . Compressor needs to be replaced . Seal system issue ; ordrng 1 W10780378 (compressor)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Freezer keeps building up frost around gasket . Door pops open. Need new freezer door .; ordrng 1 LW10646225 (dor-fip) and 1 W10741118 (gasket-fip)"
Francisco S.
WASHER MAYTAG MVWB725BW0 Removed and replaced bearing kit. Cleared up fabric softener hose and plastic cup. Unit checks ok.Job complete.
Andy H.
DRYER MAYTAG MGDB765FC0 Need part; ordrng 1 WPW10459661 (panel)
Danny G.
WASHER WHIRLPOOL WFW92HEFC0 Unit is making loud noises when spinning and shacking all over the place Found tub making noise when spinning and sign of bad bearing Need to order parts and rs call This unit stacked so it will require 2 man job to remove dryer and also to help carry and install new drum ; ordrng 1 W10870751 (stator) and 1 W10901175 (tub-outer) and 4 W11415987 (SHOCKS)s and 1 WPW10544980 (rotor)
Kevin M.
RANGE WHIRLPOOL WFG525S0HS1 Cooktop is missing porcelain in front from factory and hinge springs have failed not allowing door to close or stay closed. Unit needs new cooktop and hinges. Ordering parts. ; ordrng 1 W11032119 (COOKTOP) and 1 WPW10299224 (HINGE) and 1 WPW10299227 (HINGE)
Erick S.
WASHER WHIRLPOOL WTW4816FW2 Found unit leaking at drain pump. Drain pump is cracked. And will need to be replaced; ordrng 1 W10919003 (pump-water)
Danny G.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 No water and no ice. Found broken light switch. Cx to c/b if wanting further reapirs.
Rod H.
DRYER AMANA NGD4655EW2 Just clicks .....no operation.Confirmed Motor defective.Utilizing in outside environment which can compromise wire connections under machine and or woindings in motor components causing mtr overload to disconnect permanently.Ordering motor assembly and timer timer does not seem to advance.; ordrng 1 279827 (motor!dryer) and 1 W10857611 (timer)
Timothy J.
REFRIGERATOR WHIRLPOOL WRT108FZDB "The unit was unplugged when I arrived. Plugged in unit and found the condenser and drier do not warm. Compressor is on and is not warm, it only draws about .5 amps. The drier is installed with locking and the compressor is behind several lock ring connected tubes. No frost on the evaporator. Unit will need sealed system work; NEED PART: 1 WPW10143759 (dryer)"
Rod H.
DRYER MAYTAG MGDC465HW0 No heat Confirmed Radiant sensor will not release or will intermittently oscillate flame flutter; ordrng 1 WP338906 (sensor)
Timothy J.
REFRIGERATOR WHIRLPOOL WRX735SHZ Customer under the impression that the unit was to be EXCHANGED BY MANUFACTURER
Isidore A.
DOUBLE WALL OVEN JENN-AIR CPJJW9830DDP "4d21 upper cooling fan not operating 9d22 no lock not verified 1d11 run away temp found upper cooling fan WP74008383 not working, customer to think about repair and call back if decides to continue with repair.; rqstng P&A on 1 WP74008383 (fan- tange 122.56)"
Jim S.
REFRIGERATOR BO KITCHEN AID KRFF507EWH01 "Open pocket heater causing the freezer door to sweat and freeze up in the pocket. It will not dispense water. The fresh food evaporator is frosting up. The parts that are being ordered are what tech line recommends replacing; 1 W10821294 (dor-fip wh) and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui) and 1 WPW10501260 (cover-evap)"
Michael M.
WASHER WHIRLPOOL MVWB865GW0 Cx states the water trickles out and eventually gives LF codeF8E1- long fillF0E3-overloadF3E2-water inlet temp faultF0E4-spin limited by water tempF8E1- long fill. Ran manual hot and cold valves and valve hums but no water flow.Moved unit and verified good water pressure to unit. Inlet screens are not clogged needs water valve W11165546. Cx request return visit for Friday 1/3/2020 ; ordrng 1 W11165546 (WATER VALVE)
Leon M.
DISHWASHER WHIRLPOOL KDTE254ESS2 After running diagnostic check found that soap dispenser is broken ; ordrng 1 W10861000 (detergent dispenser)
Michael M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Tech found the new door was not sent with the deli user interface. Cannot complete repair without new interface as to not damage new parts or unit further.Will use water valve WPW10341329 on return visit just in case. Needs deli user interface WPW10769076. Will return 1/3/2020 ; ordrng 1 WPW10769076 (DELI UI)
Kevin M.
REFIRGERATOR WHIRLPOOL WRS325FDAM04 Unit leaking out freezer compartment and led lights not coming on in both compartments. I found frozen over defrost drain tube causing defrost water to leak out bottom of freezer. Led modules not coming on. I found shorted led module in FC which shorted led module in RC. I defrosted drain. Ordering led modules. ; ordrng 1 WPW10515057 (LED MODULE) and 1 WPW10515058 (LED MODULE)
Leon M.
OVEN KITCHENAID KOCE500ESS07 Replaced magnetron sensor and actuator.After running diagnostic check unit has error code F1E5Ordering inverter board and control board.; ordrng 1 W10217711 (inverter) and 1 W10915648 (cntrl-elec)
Patrick C.
DRYER MAYTAG MGDC215EW2 Pre id timer as well. Being as I just replaced the thermal fuse in April ; ordrng 1 WPW10185981 (timer)
Leon M.
DRYER MAYTAG MGD6630HW0 Didn’t receive the parts.; ordrng 4 49621 (foot)s
Michael M.
DRYER MAYTAG MGDX655DW2 Cx states unit stopped heating. Started timed dry. Removed inspection port and ignitor is glowing but gas valves did not open. Needs burner assembly W10823508; ordrng 1 W10823508 (BURNER ASSEMBLY)
Michael M.
WASHER MAYTAG MVWB880BW0 Installed new water valve W10853723.Tested unit in diagnostics and water valves just hum and provide no flow. Removed hoses and verified good water pressure to unit.Unplugged unit and installed main control board W10763749. Rebooted unit and again ran auto cycle test and again water valve just hums and provides no water flow. Tech cannot find any damage to harness or connections.Documenting with techline . Senior tech will finish the repair. Ordering water valve and upper harness WPW10404419; ordrng 1 W10853723 (WATER VALVE) and 1 WPW10404419 (UPPER HARNESS)
Joe M.
MICROWAVE KITCHENAID KMHS120ESS5 Need parts waiting to see where they are.; ordrng 1 W10598693 (THERMAL FUSE)
Joe M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Unit needs three led lights.; ordrng 1 W11239944 (LED LIGHTS)
Cruz B.
DRYER WHIRLPOOL MGD5630HC1 " Need to order housing and base for unit. Will use parts on next visit. ; ordrng 1 W11315727 (console) and 1 W11385403 (CNTRL ELEC) and 1 WPW10211911 (housing) and 1 WPW10242878 (base)"
Lance V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Will return when new door comes in.; ordrng 1 W11104477 (dor-fip)"
Joe M.
WASHER MAYTAG MVWB765FW2 Units basket leaked counter balance fluid causing it to destroy all the parts in the bottom. Ordering parts.; ordrng 1 W10811956 (ASSEMBLY DRIVE) and 1 W10811957 (BASKET) and 1 W11161960 (AGITATOR) and 1 W11195970 (CONTROL) and 1 W11195971 (STATOR) and 1 W11260238 (ROTOR)
Joe M.
WASHER MAYTAG MVWB835DW0 Unit has a f7e5 error code indicating it needs a gearcase and stator motor. Ordering parts.; ordrng 1 W10754158 (STATOR) and 1 W10811956 (GEARCASE) and 1 W10902814 (WASHPLATE)
Dane K.
OVEN WHIRLPOOL WFG505MOBS3 Removed and replaced igniter and tested unit. Customer also showed me that oven light would not turn on. No voltage was leaving the control board. Unit needs new control board; ordrng 1 W11126814 (CONTROL )
Kenneth M.
DRYER WHIRLPOOL WED7500GW0 Found unit catching dryer sheets between lint screen and bulk head. Per techline; ordrng 1 W10336128 (Foam seal)
Patrick C.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Iced up all over adapter. Needs a new adapter kit. Also no ice being made. No harvest action in diagnostic mode. E2 error code for ice maker. Needs new ice maker. Serval leds are shorted. Needs replaced as well ; ordrng 1 W10746960 (icemaker) and 2 W10843353 (module)s and 1 W10843846 (module)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Unit leaking from freezer compartment. I found frozen over drain tube and outdated drain tube installed. I removed and replaced drain tube with new style per service pointer. Unit less than 3yrs please use Scode S38211. Unit has defective light switch in freezer. Ordering switch. ; ordrng 1 WP12466115SP (SWITCH)
Jim S.
FREEZER WHIRLPOOL WRX735SDBM00 Replaced compressor but fresh food damper wasn’t working. Need to order a board and damper: 1 W11035835 (cntrl-elec) and 1 WPW10196393 (damper control assy)
Dane K.
WASHER MAYTAG MVWB766FW Pawn arrival the unit was squeaking and shaking and giving a spin limited by water temperature code. Unit needs new gear case mean valve and new suspension; ordrng 1 W10811956 (GEARCASE) and 1 W11172234 (VALVE)
Patrick C.
WASHER WHIRLPOOL WTW8000DW5 LF error code. Water barely trickles in when calling for water. F3e2 error stored in the codes. Needs new water valve. Removed and replaced. Calibrated and tested unit. All ops checked good
Randy C.
WASHER WHIRLPOOL GHW9100LW Removed and replaced latch. Now turns on and runs as designed. Job complete.
Cruz B.
WASHER MAYTAG MVWB865GW0 "Fixed- installed new parts (cntrl elec, pump drain) I then calibrated unit for wash performance and ran a diagnostic test mode it completed filled, wash, drain, spin, lock & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Raymond H.
WASHER WHIRLPOOL WFW94HEXL2 Upon arrival cx states unit leaking water. Found unit leaking from front due to door and sealing surface being dirty. Advised cx, she will take my tips and attempt them. Job complete.
Cruz B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Fixed for FTC- found interior lights in both sections not working, I then installed new parts (2 led light module) lights are now working as designed, cooling and temps are working fine as well, cx ok repair. job complete.
Darren A.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Faulty ice level boards. New ice maker plug would not seat into connection.; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 WPW10764668 (ice maker)
Isidore A.
MICOWAVE WHIRLPOOL JMV9169BAB "Found not display working removed control panel relay clicked unit started to working, checked for loose wiring no problems found control W10127103 maybe has a bad relay. Part no longer available . Microwave working at this time"
James M.
RANGE WHIRLPOOL WFG505M0BW2 Cx to speak with manufacturer for any more info.
Hector Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Customerconcern is no Ice production or water dispensing. I checked the unit and I found water filter new water filter installed incorrectly. Adjusted filter and tested ok. Job complete.
Andrew P.
WASHER WHIRLPOOL CGT9100GQ0 "Reprogrammed unit and tested washer and dryer. Both are working as intended"
Lance V.
DISHWASHER KITCHENAID KDTE334GPS0 "Fixed- found gasket ripped/torn and coming undone. Replaced gasket, ran and tested No Leaks, unit is now working as designed. All checked ok, all ops completed"
Isidore A.
REFRIGERATOR KITCHENAID KRSC500ESS00 Found refrigerator and freezer working at this time advised customer to clean coils and if problem returns to have data loggers to record temps
Jonathan B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found defective ice container. Fixed ice container. Tested unit and is working properly.
Steven W.
DOUBLE WALL OVEN KITCHENAID KODE500ESS04 Replaced control panel. Display and keypad are working properly. Ovens are heating properly at this time. Complete.
Hector Z.
LAUNDRY WHIRLPOOL MGD8630HW0 "Replaced Igniter (279311), and Flame Sensor (WP338906). Tested ok."
William L.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Replaced main control & power supply, check unit functions, unit operating as designed."
Jonathan B.
DISHWASHER WHIRLPOOL WDF520PADM3 Found defective sump.
Jonathan B.
DRYER WHIRLPOOL WGD5620HW0 Unit got exchanged.
Jonathan C.
WASHER WHIRLPOOL WFW75HEFW Found lock code and drain pump is bad ; ordrng 1 WPW10443885 (door lock)
James M.
COOKTOP JENN-AIR JGD3536BS00 Office spoke to cx via phone. Unit is fixed and doesn’t need further service.
Timothy J.
FREEZER WHIRLPOOL WRT518SZFM00 There is frost inside the freezer. The FC door drags on the bottom there is about a 1/2 inch of play on the upper hinge and the door needs to be forced to close. The lower hinge is bent and causes the RC door to not seal on the upper Lh side of the door (to the cabinet). The middle hinge is bent at a lesser degree and it not parallel with the rest of the unit. Called WPTS, they state the cabinet is not a serviceable part and the customer is to call customer care for further resolution.
William L.
DRYER MAYTAG MGDX655DW2 unit operating as designed now
Hector Z.
WASHER MAYTAG MHW5630HW0 Upon arrival customer rescheduled for 01/10/20. ; schdld next appmnt for 1/10 FRI !
John B.
REFRIGERATOR WHIRLPOOL KSCS23FTMS02 "The main control board no power going to the display, there was a power surge on the block causing electrical damage another homes. "
Kenneth M.
WASHER WHIRLPOOL WFW72HEDW0 Customer experiences locked door. Drain pump would not stop running. Restarted unit and reset. Ran through test cycle. Unit is working properly. Customer approves. Job complete.
Jonathan C.
OVEN WHIRLPOOL WEG515S0FV2 Installed oven ingniter tested working to spec
Irvin F.
DISHWASHER WHIRLPOOL ADB1400AGS1 Installed issue. Cx got new disposal. No drain due to knock out in place. INSTALL CORRECTION. ALL OPS NORMAL.
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Ran diagnostics. Ice maker not getting power, bail arm off. Reinstalled bail arm into ice maker switch. Found FC door switch not closing . Replaced FC door switch. Advised customer to allow 2-3 days for ice. Job Complete."
Enrique R.
WASHER MAYTAG MVWB765FW0 "Inspected Maytag washer . Customer concerns , LF error code . Found long fill and locked rotor . Installed inlet valve and calibrated the washer . Retested it . All functions tested normal . No leaks ."
John B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "The water tube connectors were loose on the top left-hand side of the refrigerator door for the water dispenser, causing a drippage. Secure the tubes into the quick disconnect properly, the refrigerator tested good. No water drips out of the dispenser"
Darren A.
WASHER MAYTAG MVWB765FW3 Ordered transmission and clutch.; ordrng 1 W10754448 (clutch) and 1 W11393685 (GEARCASE )
Tom R.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Found Stud in door loose, removed Handle, secured Studs, reinstalled Handle, check okay. No damage to unit or home from tech, job complete."
Enrique R.
REFRIGERATOR KITCHENAID KRFF507EBL01 Installed central electric . All functions tested normal .
Jonathan B.
RANGE WHIRLPOOL WFG525S0HS1 Rescheduling for a day when trade team when available
Tom R.
REFRIGERATOR KITCHENAID KFCS22EVMS0 "Installed Damper Door, ran diagnostics, check okay. No damage to unit or home from tech, job complete."
John B.
WASHER WHIRLPOOL MHW5500FW0 "Cleaned out the drain filter, secured all the tubing going to the new pressure switch. The washer tested good, have a load testing right at this moment."
Enrique R.
DISHWASHER KITCHENAID KDTE334GPS0 Installed control board and console . Performed calibration . All functions tested normal . No leaks .
Enrique R.
DRYER WHIRLPOOL WGD8740DW1 "Inspected whirlpool dryer . Customer concerns , very loud noise at the beginning of dry cycle . Installed new pulley and dryer repair kit . Retested it . All functions tested normal . ; used 1 4392067 (DRYER REPAIR KIT) from stock"
James M.
DRYER MAYTAG MEDB835DW3 Replaced control and tested unit. Unit now heating on correct cycles and customer approves.
James M.
WASHER MAYTAG MVWB835DC2 Replaced drain pump and tested unit. Unit now draining as intended and unit is fully functional at this time.
Randy C.
MICROWAVE JENN-AIR JMC3415ES03 Removed and replaced fixed tab.Found all other ops normal working as designed job complete.
Francisco S.
WASHER MAYTAG MVWC565FW2 "Checked unit found error codes f2 e1, f7 e6, f7 e7. Tested ops and did not find any issues at the moment calibrated and tested with load. Educated cx on detergent use and loading properly."
Tom R.
WASHER MAYTAG WFW75HEFW0 "Installed Console and Control Panel, ran diagnostics, check okay. No damage to unit or home from tech, job complete."
Francisco S.
DISHWASHER WHIRLPOOL MDB4949SDM2 Cx showed me video of leak. Tightened but for float switch Cx will test unit and report any leaks.
James M.
WASHER MAYTAG MVWB765FW3 Replaced hinges and Lid. Found old hinges installed on wrong sides. Tested new lid and it works as it should, job complete.
William L.
DRYER MAYTAG MEDX655DW1 "Replaced drive motor, blower wheel . Replaced rollers with Installed dryer repair kit, ran dryer cycle, unit operating as designed."
William L.
WASHER WHIRLPOOL WFW8740DW0 "Replaced drain pump, water valve & Bellows, ran self diagnostics cycle, unit operating as designed."
Alejandro C.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Found the unit not cooling normal, compressor not running, replace start dev, compressor work normal"
Randy C.
COMPACTOR KITCHENAID KTTS505ESS0 Removed and replaced actuator, now working as designed, job complete.
Rod H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 .Cooling has depleted in ffd compartment . Confirmed Ffd defrost system had failed requires all controls and defrost harness in ffd compartment.Ordering defrost harness/fan assembly’s, deli user interface power supply and machine control whe a short in the deli monitor occurs, the cooling cycle is compromised due to low voltage issues; 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 WPW10389152 (support) and 1 WPW10503833 (cntrl-elec)
Cesar H.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Found failed ice maker cycles but fails to send power to water valve replaced ice maker unit tested good
Cesar H.
WASHER MAYTAG MVWB855DC3 "Replaced gear case, bolt, wash plate and valve calibrated and tested unit all checked good"
Raymond H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Upon arrival cx states filter housing door broke. Replaced housing and secured loose water line from home to unit. Tested unit. Unit functions as designed.
William L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced left French door door handle, Check door handle functions, tested OK"
Leon M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cx states unit is not cooling well.Replaced control box with thermistor.After running diagnostic check, unit working properly as designed.
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRF757SDEM01 "Unit not cooling in both compartments. I found no frost pattern on either evaporators. Compressor is running. Low side sealed system leak. Evaporator in RC needs to be replaced and compressor needs to be replaced due to contamination. Removed and replaced compressor and RC evaporator. Charged with 5.5oz of Freon. Tested unit. Full frost pattern and pressures are normal. ; used 1 134A (5.5OZ 134A ), and 1 AF1200 (TUBE EXTENSION) from stock"
Irvin F.
ALPHA MAYTAG MHW3100DW0 Washer is leaking. Bello is torn on flange. The seal is bad. Unit needs replacement bello. Replaced bello. No leaks from the unit. Job complete.
Raymond H.
WASHER WHIRLPOOL GSX9885JT0 Replaced coupler. Tested unit. Unit functions as designed.
Cesar H.
WASHER WHIRLPOOL WTW5000DW2 Replaced actuator tested found gear worn not fully able to release from pulley ; ordrng 1 W10721967 (SPLUTCH)
Raymond H.
OVEN WHIRLPOOL WFG525S0HS1 Replaced hinges and receivers. Tested unit. Unit functions as designed.
Joe M.
DRYER WHIRLPOOL WED8000DW4 Sr 7726778373 David. Unit is powering off when both washer and dryer are on at the same time. Spoke to tech line checked for wiring issue no issue was found. Techline associate informed me to tell customer unit is functioning correctly.
Dane K.
WASHER WHIRLPOOL WFW97HEDBD0 Removed and replaced air trap. Tested unit. Unit functions normal
Cesar H.
WALL OVEN WHIRLPOOL WOS51EC0HS01 Found failed touch screen randomly changing setting and tones going off as if someone was pressing a key, determined failed ui; ordrng 1 W11296171 (UI)
Irvin F.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cx says poor wash performance. No error codes. Found install issue. The water line was kinked causing poor water flow. Removed kink. Test unit all ops normal.
Cesar H.
WASHER MAYTAG MVWC200XW3 Found failed drain pump. Pump is grinding and stoping replaced failed pump tested and calibrated all checked good
Irvin F.
REFIRGERATOR KITCHEN AID MODEL Leak from under the fridge is from loose water line in the valve. Tech corrected issue. Completed hose firmly into the valve no leaks.
Aaron B.
REFRIGERATOR MAYTAG MFI2570FEZ06 "Sealed system repair Unit had a shorted compressor , replaced the compressor and filter drier , recharged the system , tested operations , unit needs 24 hrs to get to proper temps ops ok at this time ; used 1 AF1200 (TUBE EXTENSION), and 5 R134A (5 OZ) from stock"
Randy C.
OVEN WHIRLPOOL WEG750H0HV0 Rescheduled for Thursday.
Randy C.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Found lights not working needs lights. Scheduled for Friday. Cx okayed. ; schdld next appmnt for 1/3 FRI !
Irvin F.
WASHER WHIRLPOOL MHW5630HW0 Cx removed dryer. Removed cover replaced drawer. Ran test 12 no leaks during fill. All ops normal.
Randy C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found leaking air into ice maker and ice would frost over also found leaking water down to control board and shorting out causing no ice production or low ice. Also tightened handle for cx cx approves waiting on approval from assurion. Cx okayed. ; rqstng P&A on 1 W10815695 (dor-fip ss) and 1 WPW10769076 (cntrl-elec)
Jonathan B.
WASHER MAYTAG MVWB835DW4 Found defective gearcase.; ordrng 1 W10811956 (drum assy)
Jonathan B.
RANGE KITCHENAID KDRU783VSS03 File number. 7726554560 need control board.; ordrng 1 W10852103 (cntrl-elec)
Aaron B.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer not home today wanted to reschedule for next Tuesday; schdld next appmnt for 1/7 TUE !"
Cesar H.
WASHER MAYTAG MHW3505FW0 Replaced door latch and pump all checked good
Timothy J.
COOK TOP KITCHEN AID KGCU467VSS01 To be safe need to reorder manifold, as packaged allows the valve stems to poke through the box .
Cruz B.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Needs more work- cx claims interior light is not working, found rocker switch to be broken causing light not to come on, upon removal of rocker switch, cntrl elec went out, unit will not turn on, need to order part for unit. Unit is from RAC in Modesto cx is going to call them for a unit in exchange, look at SD-QuickPics rocker switch seem like cx messed with it. ; ordrng 1 W11371382 (CNTRL BOX) and 1 WP1118894 (light switch)"
Isidore A.
DRYER WHIRLPOOL WGD94HEAW0 "Cx states Filter not always going in,verified check filter with adjacent dryer fits ok. Trying to straighten housing using heat to correct. Successfully corrected, but explained to customer that if filter removed while hot, can go back to being deformed. Dryer working at this time. "
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found defective ice maker; schdld next appmnt for 1/8 WED !
Francisco S.
OVEN WHIRLPOOL WFG525S0HS1 Cx asked to be rescheduled at door. Cx to set up appointment.
Irvin F.
FREEZER WHIRLPOOL WRF993FIFM00 The fridge is partially cooling in frezer and warm in the frezer. Evap motor is not running. Replacing cover. Parts covered per WP; ordrng 1 W10873533 (cntrl-elec) and 1 W10875099 (cover-evap) and 1 W10918843 (cntrl-elec)
Irvin F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed control. Ordered the incorrect leds. The cover has a module with all three lamps wires together. ; ordrng 1 W11239944 (module)
James M.
MICOWAVE JENN-AIR JMV8208CS1 "Found unit operational but not heating. Ordering new magnetron, capacitor and diode ; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 W11256462 (diode)"
Danny G.
WASHER MAYTAG MVWB835DW4 Unit was on spin cycle and started to make a lot of noise and smelling burning smell. Found control shortened and no power or display. Need to order parts and rs call ; ordrng 1 W10811956 (drum assy) and 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found defective ice maker; schdld next appmnt for 1/8 WED !
Rod H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Power cord slide during unpacking by delivery/installersConfirmed Ordering power cord assembly ; ordrng 1 W11239039 (POWER CORD)
James M.
REFRIGERATOR KITCHENAID KBSD618ESS01 Replaced smart valve and tested unit. No water. Ordering new. ; ordrng 1 WP2318054 (cntrl-elec)
John B.
WASHER WHIRLPOOL CAE2745FQ0 "The lid Strike is cracked in two, the balance bring adapter spins freely inside and is loose, and it doesn’t always spin so the actuator will need to be replaced.; ordrng 1 W10240513 (door strike) and 1 W10424289 (adapter) and 1 WPW10389471 (actuator)"
Tyler F.
OVEN WHIRLPOOL WFG530S0ES1 Removed and replaced main control and burner heads. Code popped up. Called tech line to document. Tech line is putting into research.
Jonathan C.
RANGE WHIRLPOOL WFG320M0BB2 Tested unit found loose wire to spark mod, needs part ; ordrng 1 W10535710 (cooktop)
Kenneth M.
WASHER WHIRLPOOL WTW8040DW4 Found unit not spinning due to faulty water valve. F8E1 long fill error code. And tre thermistor tested open. Ordering new water valve. rescheduled customer for monday 1-6-20; ordrng 1 W11220230 (Valve)
George Y.
OVEN WHIRLPOOL WFG505M0BW2 Found range broiler door not sealing properly reposition door retested check out ok complete. No dents or dings cause by tech.
Jonathan C.
OVEN WHIRLPOOL WFG505M0BS3 Installed glass door tested working to spec
Patrick C.
RANGE-GAS AMANA AGR4230BAB3 The power is not sufficient to the unit. Needs electrician
Kenneth M.
WASHER MAYTAG MVWB980BW0 "Found unit leaking water from bearing seal. Ordering new bearing lit. Sounds like jet plane raking off. Tub hub worn. Not spinning properly. Rescheduled customer for monday 1-6-20; (created new UIS, deleted prior attachment to UisID 226783), ordrng 1 W10820039 (Hub) and 1 W10435302 (Bearing)"
Kenneth M.
RANGE WHIRLPOOL WFG975H0HV0 Need to replace burner head; ordrng 1 W11175169 (Burner head)
John B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced the icemaker, and the water fill valve for the icemaker. The refrigerator tested good. Could not cycle the icemaker at this time due to it being warm, when the temperature Cools off the icemaker, it will engage."
Kevin M.
WASHER WHIRLPOOL WTW4855HW1 Unit stopped mid cycle and didn’t finish load. I put unit into diagnostic and found error code for long fill. I looked at wall valves and found hot turned off. I instructed customer that even if they select “cold” on temp selection it will still need hot water unless they are using “tap cold” selection. Tested and calibrated. All tests good.
William L.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Found evap cover in fresh food area packed with frost; ordrng 1 W11033168 (EVAP FAN ASSY)"
Isidore A.
REFRIGERATOR WHIRLPOOL MRT118FFFZ00 "Found user interface W10912400 not always responsive, need part: 1 W10912400 (cntrl-elec 261.95)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed ice maker and rc/fc leds . All functions tested normal . No leaks .
John B.
RANGE HOOD KITCHENAID KVUB606DSS "The hood and the vent filters are in excellent shape, they are clean. Also I was able to get to the exhaust vent on the outside of the house, air is flowing good no problems with the venting for the exhaust on this hood. The hood tested good"
Cruz B.
WASHER MAYTAG MVWB765FW0 "Fixed- installed new all new parts (cntrl elec, lid lock, console) I then calibrated and ran a diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, unit working as designed, cx ok repair. Job complete."
Erick S.
RANGE AMANA AGR5330BAB "Found left rear burner not igniting. Found bad orifice cap, burner caps and igniter. Replaced all three. Re-tested it and now all burners on stove top are working. Job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found damper door stuck causing unit to over cool. Removed damper and defrosted ice build up. Door is now opening and closing. Set temperatures to correct setting. Unit is now cooling in both sections. Job complete
Dane K.
DRYER MAYTAG MGDB850WR0 Cx cancelled at door
Erick S.
WASHER WHIRLPOOL WTW8040DW2 Cycled unit and found it with F6 E3 air. After diagnostics fan unit will need new control and consul. . Job complete
Jim S.
DRYER MAYTAG MGD8630HW0 Used the update on the blower. Replaced pulleys
Kevin M.
WASHER WHIRLPOOL WFW92HEFC Unit still giving error code for pressure switch failure. I found failed main control giving error code. I removed and replaced main control and found that new board has defective programming and now giving cycle doesn’t exist code. Removed and replaced main control again with another one. Tested unit. All tests good.
Randy C.
OVEN WHIRLPOOL WOS51ECOHS01 Removed and put oven in place. Now working as designed job complete.
Cruz B.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Need to replace both cntrl elec, unit is dead no lights, fans, ck for voltage at wall outlet and found 120v. Ordering Control boards per tech line ; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)"
Danny G.
DISHWASHER KITCHENAID KDFE104DSS Ran a self diagnostics to reset heater circuit, Unit completed cycle and heater is now working. Unit working properly.
Michael M.
WASHER MAYTAG MVWB835DW4 Unit is level and does not wobble. Cleared faults and ran auto service test. Good water flow from valves. Unit passed all service test as designed but wash plate was loose. Tightened wash plate bolt and retested unit no longer makes rattling noise. All ops are as designed job complete
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Found 110 cord spliced not making good contact ok to order part.
Darren A.
WASHER MAYTAG MVWB835DW3 "Replaced center post and clutch. Recalibrated washer, cycle tested, checks out good."
Aaron B.
DISHWASHER KITCHENAID KDTE254ESS1 "Replaced the touch and drain pump reset unit in diagnostics, passed tested again operating ok at this time"
Cruz B.
WASHER WHIRLPOOL WTW8040DW4 "Need to replace the otter tub- there is a service pointer for F3E1 error code, found wash plate to be cracked as well; ordrng 1 W10775188 (washplate) and 1 W11219115 (OUTER TUB)"
Jonathan C.
WASHER AMANA NTW4516FW2 Installed new agitator tested working to spec
Joe M.
DISHWASHER KITCHENAID KDTM354DSS5 Unit will not drain. On inspection found unit will not drain due to seeds stuck in drain system. After removing seeds unit began to function as designed. Job complete.
Randy C.
OVEN AMANA AGR5330BAS3 Found f3 error code. Oven sensor shorted. Light bulb blew up while in use and went out functional failure . Ordering sensor and bulb and control. ; ordrng 1 W10888179 (bulb-light) and 1 WPW10181986 (sensor) and 1 WPW10556708 (cntrl-elec)
Cruz B.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Needs more work- cx claims unit is not cooling, found freezer light to be on, found fans not working, diagnostic testing not working, unplug unit to reset cntrl found same result. Ordering parts for unit. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (panel-ui)"
Andy H.
REFRIGERATOR WHIRLPOOL KBSD608ESS01 "No cool, replaced compressor and tested unit working properly"
Lance V.
DRYER WHIRLPOOL WED4900XW "Customer is unable to restrain their dog, and wants to reschedule."
Darren A.
WASHER MAYTAG MVWX655DW1 "Unit stuck between cycles, got it to cancel, recalibrated unit, cycle tested washer, checks out okay."
Jim S.
LAUNDRY MAYTAG MVWB765FW3 Replaced lid and hinges. Unit tested ok
Cesar H.
WASHER WHIRLPOOL WTW4816FW2 Replaced control and suspension tested good
Michael M.
WASHER MAYTAG MVWX655DW1 Found unit will only agitate one way. Tipped back machine and have 4.45ohm from motor connection pins 2-3And 8.5ohk from pine3&3. Faulty motor-Return Tuesday Jan 2 2020; ordrng 1 W11283592 (MOTOR)
Cruz B.
WASHER MAYTAG MVWC415EW1 "Fixed- installed new parts (cam, suspension rods) I then calibrated unit for wash performance, ran diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, cx ok repair.Job complete."
George Y.
REFRIGERATOR KITCHENAID KRFC300ESS01 Found fresh food freezing, need to replace damper; ordrng 1 WPW10594329 (control)
Jonathan C.
RANGE WHIRLPOOL WFG320M0BS3 Installed control tested working to spec
Joe M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Schdld next appmnt for 1/6 MON !
George Y.
OVEN KITCHENAID KOSC504ESS01 Found oven right side fill warp needs to be replace ok.; ordrng 1 WPW10144983 (trim)
George Y.
REFRIGERATOR WHIRLPOOL WRF535SMBW00 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
COOKTOP KITCHENAID KCED600GBL01 18008744698. Steve 7725798505 user case issue 7726643728 Brenda file per team partners complete.spoke to customer needs to talk to trade partners .
Joe M.
WASHER MAYTAG MHW6630HW0 Techline recmended putting a deflected on the vent. Ordering part.; ordrng 1 W11409996 (VENT DEFLECTER)
George Y.
WASHER MAYTAG MVWX655DW2 Found washer board not powering up , need to replace control board and drain pump.
Timothy J.
DRYER AMANA NED4655EW1 Found a dent on the back of the drum which is causing the thumping/scraping noise. Knocked out dent so the customer could use the unit while waiting for the drum. Premature wear of other components will happen unless the drum is replaced. Unit needs a new drum.; rqstng P&A on 1 W10899578 (drum)
Kenneth M.
MICROWAVE KITCHENAID KMHS120ESS3 Installed interlocks and tested unit. Unit is now working properly. Customer approves function at this time.
Patrick C.
DRYER MAYTAG MGDE400XW1 Found the unit no ops. Motor pully and idler pully broken. Needs repair kit and pully. Quoted 309.75; ordrng 1 W10837625 (motor pulley)
Kenneth M.
DISHWASHER KITCHENAID KDFE104DSS4 "Found unit not filling with water. Float switch cover popped open and float switch was not sitting properly so float wasnt hitting switch. Properly installed switch and tested unit. Unit is now working properly. Customer approves function at this time. ; (created new UIS, deleted prior attachment to UisID 226510)"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Installed evap motor and tested unit. Unit is now working properly. Customer approves function at this time.
John B.
REFRIGERATOR KITCHENAID KRSC503ESS01 "The icemaker is jammed up, clear the ice from the icemaker so it will dispense through the door properly tested good. Also, replacing the control due to possible malfunction in it. ; ordrng 1 W11172798 (cntrl-elec)"