Service History 204

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814WW

Near Los Angeles, California 91364

Sean W

Job Details: 09/19/2025

"In warranty concession, Cx claims that both cabinets are not cooling, found that fridge has bad defrost timer, and fridge is stuck in defrost mode, and will need new defrost timer.ordered new defrost timer.; ordrng 1 5304526183 (Defrost timer)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623ASG

Near Santa Maria, California 93455

George

Job Details: 09/19/2025

"We received complaint over freezing in door chute on freezer door found broken chute assembally customer under warranty need this part.called Darren order correct chute for repair.; (created new UIS, deleted prior attachment to UisID 497131)"

We serviced a

FRIGIDAIRE RANGE

Model GCFG3060BF

Near Atascadero, California 93422

Leo

Job Details: 09/19/2025

Unit under Assurant extended warranty.Cx reached out to reschedule for next week.; O-emld tckt

We serviced a

GENERAL ELECTRIC RESIDENTIAL REFR

Model GSS25IYNXHFS

Near Bakersfield, California 93301

Felipe S

Job Details: 09/19/2025

"Customer states unit has not light on the fresh food compartment. Upon arrival found unit with no light on the top right side. And all the other lights on the compartment are dim. Call tech line in order to report this situation because this is the second time the lights has issues on this year. The recommendation is just replaced the light is totally out.SR: 18217379, Adam.; ordrng 2 WR55X26671 (LEDs)s"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW325ASW0WW

Near Phelan, California 92371

Cesar

Job Details: 09/19/2025

Customer stated squeak during agitation. In warranty. Found noise is coming from gear case assembly. Movement between inner and out shafts ; ordrng 1 WH03X33729 (Gear case)

We serviced a

WHIRLPOOL RANGE - ELECTRIC

Model WFE550S0HZ1

Near Fresno, California 93722

Joe P

Job Details: 09/19/2025

"Range control has failed buttons are in up, but the other half of the board is still working. Order a new control board, or return to install and test. ; ordrng 1 W11528249 (Control Electric)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Los Angeles, California 91367

Sean W

Job Details: 09/19/2025

"In warranty, Cx states that theres a scratch on freezer door, examined door and found scratch in upper right corner, and ordered freezer door.; ordrng 1 LW10648583 (Freezer door)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Arroyo Grande, California 93420

George

Job Details: 09/19/2025

Received call for service no hot water coming in or cold found connector pop off control not communicating reposition retested on a hot and cold testing out ok complete customer under warranty.; O-emld tckt

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Fresno, California 93725

David

Job Details: 09/19/2025

Went to install parts found door switch broken causing unit to have sparatic starts ordering door switch ; ordrng 1 W11551763 (DOOR SWITCH)

We serviced a

MAYTAG RANGE

Model MGR8800FZ2

Near Santa Maria, California 93454

George

Job Details: 09/19/2025

#7742428970. File. Manufacture. Calling safety #m1f3z81wp1. #7742398725. We received complaint of shatter glass on inner door per customer stated was cooking pie in top shelf did not here wen glass broke till customer open door found broken glass with fully cook pie with no glass on it customer was upset with situation called manufacture and called safety team per safety team covering trip and diagnose and part to be covered labor to be charge to customer if any questions call customer care .4100390678410305. 0926. 530. ; ordrng 1 W11339500 (Inner glass)

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Los Angeles, California 91304

Sean W

Job Details: 09/19/2025

"In warranty, Cx claims that unit isnt filling and makes irregular noise, found that water valve isnt energizing at beginning of cycle, washer needs new water valve,after resetting washer the water valve is now filling tub as designed,ran diagnostic test and test cycle progressed until final spin, it started spinning for 4 seconds then stops, after it stops it displays the error codes displayed an F7E1 error code,ordered new actuator.; ordrng 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Bakersfield, California 93313

Randy

Job Details: 09/19/2025

"Customer complaint not making ice and leds not working. Removed and replaced bad leds. Tested. Lights are now workingTested ice maker wont cycle. Tested fan no response. Got out of test and fan works but can hear it struggling Tested ice level sensor. Responding properly. Test 56 e2 error. Bad ice maker. Ui LEDs out on right buttons. Requires ice maker ui adapter heater fill tube and fan to complete repair. Requesting autho. ; rqstng P&A on 1 W10846539 (Fan) and 1 W10864518 (Adapter) and 1 W11087201 (Heater) and 1 W11686799 (Fill tube), ordrng 1 W11482383 (Valve), rqstng P&A on 1 W11636544 (Ui) and 1 W11658802 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Yucaipa, California 92399

Rod

Job Details: 09/19/2025

"WP THIRD PARTY CVRGSTATES, leaks water. From under product.Confirmed worn latch..drain pump and pump to drain hose split.; ordrng 1 W11396717 (Pump,drain)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Fresno, California 93721

Timothy

Job Details: 09/19/2025

"Customer states the unit is not cooling. Unit is dispatched under warranty.Found the compressor is locked up. Unit will need a compressor , dryer and associated lock ring parts because the heat exchanger is aluminum.; ordrng 1 W11582579 (Compressor) and 1 W11109499 (Dryer) and 2 W11504445 (Coupler)s and 2 W11504449 (Coupler(cap))s and 2 W11504415 (Coupler(compressor/suction))s and 2 W11504431 (Coupler(compressor/condensor))s"

We serviced a

WHIRLPOOL RESIDENTIAL REFR

Model WRF767SDHZ

Near Lindsay, California 93247

J.E.

Job Details: 09/19/2025

"In warranty, customer complaint is THE TEMPERATURE ISN'T STAYING COLD. THE DOOR LIGHTS FLICKER. Cycled unit and found you I keep shutting off and on. Replace you I still havent seen miss you found shorted evaporator fan motor. Unit will also need new evaporator fan motor.; ordrng 1 W11224591 (Fan motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Bakersfield, California 93314

Kenneth

Job Details: 09/19/2025

Customer states u it is leaking water from the left side. Unit is under warranty. Found unit leaking water due to door gasket dimpled allowing water to pass through. Unit will need new door gasket. Ordering new door gasket. ; ordrng 1 W11483553 (Gasket)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Modesto, California 95350

Timothy G

Job Details: 09/19/2025

Warranty unit. Cx complaint is while spinning its loud. Ran individual tests all components. Unit made some odd noises while spinning. Need to follow up with drive parts to repair. Ordered parts to repair schedule when all available.; ordrng 1 W10890624 (Motor) and 1 W10721967 (Cam pulley) and 1 W11239857 (Belt) and 1 W11428524 (Capacitor) and 1 W11481722 (Actuator)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Porterville, California 93257

J.E.

Job Details: 09/19/2025

"In warranty, customer complaint is FROSTINGICE MAKER IS ICING UP TO THE POINT THE DISPENSER MOTOR IS FROZEN IT IS ALSO FREEZING FOOD. Found faulty control board and faulty auger motor. Ordering parts for repair.; ordrng 1 5304519208 (Auger motor) and 1 241829001 (Bar drive) and 1 5304531885 (Control board)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Oxnard, California 93035

Ian Y

Job Details: 09/19/2025

Customer states unit has leak in fresh food section. Found evap drain tray was bowed in allowing water to spill out sides of drain tray onto ground of unit. Ordering new tray kit and requesting DK assistance with call. Unit is in warranty and customer owes no money for repair. ; ordrng 1 W11457241 (Drain pan kit)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Escalon, California 95320

Andrew

Job Details: 09/19/2025

Cust stated warranty yes. MW not working unless door is pushed in hard - Cx as to hold the door closed the whole. Cx complaint upon arrival ran programmed diagnostics found. Found when Cx close door . softly door stays open. W11555168. Srs number needed. ; ordrng 1 W11684570 (DOOR/MW) and 2 W11555168 (Interlock)s and 1 W10211972 (Switch)

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Santa Paula, California 93060

Ian Y

Job Details: 09/19/2025

Customer states unit wont start cycles. Found board stuck in cycle. Ordering new board. Put unit into diagnostic and tested the unit ability to spin. Unit wouldnt spin or agitate also ordering clutch and stater. Unit is in warranty and customer will owe no money for repair.; ordrng 1 W11614514 (Control) and 1 W10754448 (Clutch) and 1 W11195971 (Stator)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Fresno, California 93722

David

Job Details: 09/19/2025

"Unit is in warranty, confirmed customers reported unit not draining found control not sending power to drain pump ordering control; ordrng 1 W11550649 (ACU (M077))"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Arcadia, California 91006

Stephen

Job Details: 09/19/2025

"Extended warranty. Customer states icicles are forming and bins are not closing properly in FC. Found broken upper bin slides, FC drawer not closing properly. Replaced FC upper slides, FC drawer bracket/ slide kit. Evaporator cover bent, weak evaporator fan, 2 count job. Allow 1 1/2 hours.; ordrng 1 W11575358 (Evaporator motor w/ harness) and 1 W11408170 (Cover-evaporator)"

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Azusa, California 91702

Stephen

Job Details: 09/19/2025

"Warrenty. Customer states shaking, noisy in agitation and spin. Found gear case worn, noisy. 3 count job. Allow 2 hours. ; ordrng 1 W11449841 (Gear case) and 1 W10754448 (Clutch) and 1 W11551646 (Hub nut) and 1 W11550891 (Agitator)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Porterville, California 93257

J.E.

Job Details: 09/19/2025

"Not in warranty, customer complaint is FRIDGE IS NOT COOLING PROPERLY, FREEZER IS FINE. Cycled unit and found faulty evaporator fan motor fresh food section. Unit will need new evaporator fan motor also installing drip pan as recommended by whirlpool manufacture. need to order parts******S-Code: S16360. Cover Labor for drip pan install only*****; ordrng 1 W11087438 (Fan motor), O-SMS tckt"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near Oxnard, California 93030

Ian Y

Job Details: 09/19/2025

Customer states unit making a loud noise when an operation. Found units blower wheel stripped off of motor. Will need new blower wheel and motor. Ordering and will install on return visit. Unit is in warranty and customer will owe no money on call. Showed customer how to adjust time on timed dry. ; ordrng 1 W10396029 (Assembly motor) and 1 694089 (Blower wheel)

We serviced a

FRIGIDAIRE WASHER

Model FFTW4120SW1

Near Corcoran, California 93212

Esteban

Job Details: 09/19/2025

"In warranty. Customers complaint: unit very loud on spin cycle. Found worn out clutch assembly. Stripped bolts, striped agitator screw. Clutch assembly, agitator, screw and bolts were removed and replaced. Unit will require additional parts. Impact switch is cracked. Impact switch on order follow up required. Unit is working as intended. ; ordrng 1 5304511344 (Impact switch)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2022AS1

Near Fresno, California 93720

Timothy

Job Details: 09/19/2025

The customer states the unit is not cooling correctly. Unit is under warranty.Found the unit is trying to cool and the heating element is on at the same time. Unplugged unit. Unit needs a defrost timer.; ordrng 1 5304526183 (Defrost timer)

We serviced a

MAYTAG DRYER

Model MGDB855DC4

Near Bakersfield, California 93306

ERICK H

Job Details: 09/19/2025

COD. Cx states has to spin drum by hand to get drum to rotate. Motor is failing. Part is covered under limited parts warranty through Maytag. Quoted cx $187.92 for motor replacement labor. Cx agreed. ; ordrng 1 W11448775 (Motor)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623ASJ

Near Corcoran, California 93212

Esteban

Job Details: 09/19/2025

"In warranty - customers complaint: not making ice. Found ice maker started to make ice, full frost. Also lose evap motor connection. Used zip tie to safely secure wire connection. Unit started to make ice unit is working as intended. ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Fontana, California 92336

Francisco

Job Details: 09/19/2025

"Estimate only, Cx in warranty, Cx stated unit did not drain and it does not turn on. Found faulty main control board receiving 120 vac but not coming on . Drain pump and other loads checked ok. Ordering control for Cx.; ordrng 1 W11419171 (Acu)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model CVE28DP4NGW2

Near Bakersfield, California 93306

Felipe S

Job Details: 09/19/2025

"Customer states unit isnt dispensing water or making ice. In warranty. Install the new chip reader on the unit. Retest and water was coming out for 8 oz and then stop and show error code F15 about the reader. Call tech line and they recommend to use a bypass and if this dont reset the chip, is a problem with control board. This unit will need bypass and control if needed. ; ordrng 1 WR17X33825 (Bypass) and 1 WR55X46285 (Control board)"

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27GESN0WW

Near Monterey Park, California 91754

Stephen

Job Details: 09/19/2025

"Warrenty. Customer states not heating, cold are wet and cold at cycle end. Replaced gas coils. Dryer is tumbling and heating properly at this time. Vent has hairpin turn it. Advised customer to call back duct cleaning service to install 90 degree elbow(s) in duct. Complete."

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW4

Near Los Angeles, California 91304

Sean W

Job Details: 09/19/2025

"In warranty, Cx claims that regular setting isn heating, the main control board controls each setting, returned with control board to repair issue, replaced control board and verified that flame is now igniting when used in regular mode,dryer now working properly."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRUF2020AN0

Near Ridgecrest, California 93555

Daniel M

Job Details: 09/19/2025

In warranty. Cx states unit is not cooling properly. Called and requested Cx plugged unit in before appointment. Visual inspection of unit is cooling unit is holding proper temperatures. Replaced cold control. All components checked good. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Riverbank, California 95367

Andrew

Job Details: 09/19/2025

"Cust stated. Warranty yes. LOAD FINISHED AND HUMMING NOISE WOULD NOT SHUT UP, CX HAD TO UNPLUG UNIT. Cx complaint upon arrival ran programmed diagnostics found. Found water pressure sensor faulty. Installed water sensor on display control panel. Tested okay components out operations as according to protocols designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Manteca, California 95337

William

Job Details: 09/19/2025

"No codes, in warranty, cx states come time it doesnt clean dishes, ran self diagnostic cycle, found intermittent wash pump function, replaced washpump/motor & kick plate screws, ran self diagnostic cycle, unit operating as designed"

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTD42GASJ3WW

Near Highland, California 92346

Rod

Job Details: 09/19/2025

"Cent. Serv contractStates, door not closing..pops open when drying clothes. Confirmed worn latch assembly and replaced one catch and one strike."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bakersfield, California 93314

Kenneth

Job Details: 09/19/2025

Customer states unit wont stop draining. Unit is not under warranty. Found unit continuing to power the drain pump and wouldnt stop due to faulted pressure system on control board. Control board is faulted and needs to be replaced which is covered by SCode S153E. Replaced control board and tested unit. Unit is working properly. Customer approves function at this time.

We serviced a

JENNAIR MW/OVEN COMBO

Model JMW2430LL00

Near Turlock, California 95382

Cruz

Job Details: 09/19/2025

"Installed new part (console) set clock, set temperature- tested, everything is working as designed- 1 year warranty on console - cx ok repair"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ05

Near Ridgecrest, California 93555

Daniel M

Job Details: 09/19/2025

In warranty. Cx states unit has condensation build up. Replaced damaged mullion . Test for proper functions. Mullion is heating properly. Job complete

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRBN2012AF00

Near Baywood-Los Osos, California 93402

Leo

Job Details: 09/19/2025

"Unit is under GE warranty and cx stated unit continues having noise issue, Replaced sensor in FC, evaporator fan in FZ, reset unit and advised cx to monitor cooling progress for 48-72 hours, unit fan running and cool air blowing from vents, working properly,Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS05

Near East Los Angeles, California 90022

Jordin Rogers

Job Details: 09/19/2025

"Customer complaint units freezer not cooling under warranty. Installed new inverter and compressor fired up, told customer to watch temps in freezer"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Camarillo, California 93010

Isidro

Job Details: 09/19/2025

"In warranty, cx stated unit would leave water behind in mid cycle, and leak from the front right area, I suspect faulty wash motor, faulty inner gasket,Installed inner gasket 1 W11613480 (Sump wash motor) and 1 W10876537 (Drain pump), tested unit its now washing and operating as designed leak free at this time of service"

We serviced a

GENERAL ELECTRIC DRYER

Model HTX26GASW0WW

Near San Bernardino, California 92411

Francisco

Job Details: 09/19/2025

"Estimate; Cx under warranty, Cx stated unit makes loud noise. Found zipper stuck on top bearing , removed zipper item unit now working properly"

We serviced a

WHIRLPOOL WASHER

Model WFW7590FW0

Near Rancho Cucamonga, California 91701

Francisco

Job Details: 09/19/2025

"Estimate, Cx in warranty. Cx stated 7nit leaks water. Found cracked outer tub. Removed and replaced tub. Removed unit from confined space. Removed and replaced tub and shocks. Unit now working properly and no leaks found. No damage by technicians."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Hanford, California 93230

Tom S

Job Details: 09/19/2025

"UNDER WARRANTY- installing installing new sump, tested, unit working as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Fresno, California 93722

Joe P

Job Details: 09/19/2025

"Installed new water filter housing, dispensing water and wjater water into ice maker.Unit is working to manufacture specs, job complete. HD to shut of main water supply to change housing. No leaks after repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Ridgecrest, California 93555

Daniel M

Job Details: 09/19/2025

In warranty. Cx states unit has condensation and gasket has damage . Replaced gasket . Heat treatment to gasket and test for proper seal. Door has proper seal. Unit is holding proper temperatures. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Atascadero, California 93422

Jack

Job Details: 09/19/2025

Customer stated unit wouldnt drain and wouldnt finish a cycle locked lid. Found wire broken on drain pump. Ran calibration test cycle to run because of replacing harness that has pressure hose on it. Unit is working as designed now. Passed hole test. Unit is still under manufacturer warranty. Customer complaint would be that she couldnt finish a load. No its working. Job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Los Angeles, California 91364

Giovanni M

Job Details: 09/19/2025

Replace the holders and everything is working as designed at this time

We serviced a

FRIGIDAIRE OVEN

Model FCWS2727ABE

Near Morro Bay, California 93442

Leo

Job Details: 09/19/2025

"Cx stated oven has not heated at all from date of purchase, unit under Electrolux warranty,Replaced control board assembly, reset unit and started a preheat cycle, passed and unit heating properly,Job complete."

We serviced a

MAYTAG WASHER

Model MVW5435PW0

Near Riverdale, California 93656

Tom S

Job Details: 09/19/2025

"UNDER WARRANTY- installing new parts, tested, unit working as designed. Job completed."

We serviced a

GENERAL ELECTRIC DRYER

Model GTD33GASK1WW

Near Apple Valley, California 92308

Israel P

Job Details: 09/19/2025

Replaced faulty timer and knob on the unit. Tested the unit and unit now works properly. Job is complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF0

Near Paso Robles, California 93446

Jack

Job Details: 09/19/2025

Replacing part in freezer. Evaporator fan. Customer stated unit started to warm up and hi temp warning went on. Complaint is lost food and both sections are warm. Checked out Evap.started cooling after Evap van started running. Unit is starting to cool. Unit is under ext warranty. Job completed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Bakersfield, California 93306

Felipe S

Job Details: 09/19/2025

Customer stated that controls not working and unit would shut off during operation. In warranty. Install the new control and console on the unit. Retest and now is working properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Adelanto, California 92301

Cesar

Job Details: 09/19/2025

"Customer states no drain f931. Unit in warranty. Checked found broken wire to pump. Also found unit leaking thru gear case shaft and missing rotor bolt this has caused slider and rotor not to engage properly damaging slider and rotor, agitator is stuck on gear case shaft will have to break it off. Suspension also worn. Replaced wash plate, suspension, harness, slider, rotor, and gear case. Tested unit found door latch has failed . Replaced latch. Calibrated and tested all checked good Core for 36668189 not obtained because Stuck on gear case .; used 1 W11700916 (Lock) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Los Angeles, California 91367

Richard

Job Details: 09/19/2025

"Upon arrival, removed faulty, control board and control panel replaced with new ones tested unit. Unit passed all test and is operating as intended. Unit is covered under manufacturer warranty job complete."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Riverside, California 92506

Robert U.

Job Details: 09/19/2025

Customers complaint is the unit not draining and dispenser not opening. The unit is under extended warranty. Found the unit has a f9e1 error code stored currently. I gained access to the dispenser and found a loose connection. After reinstalling the connection the dispenser is now able to open when asked. For the not draining the customer just got a new garbage disposal and the hole was plugged from the factory. Customer will have that addressed. All functions of the unit are now working after repairing the dispenser connection. Job completed. No changes

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Hanford, California 93230

Enrique

Job Details: 09/19/2025

"Customer reports, washer is not draining. In warranty. Ran diagnostic test and found, f9e1 fault. Broken harness. Replaced main harness, retested it. Unit operating as designed. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Tipton, California 93272

Enrique

Job Details: 09/19/2025

"Customer reports, F1 E0 - Error Code - Range. In warranty. Shorted control. Replaced new control, retested it. Unit operating as designed. Job complete."

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTD38GASW0WS

Near East Los Angeles, California 90022

Jordin Rogers

Job Details: 09/19/2025

"Customer complaint unit wont start, under warranty. Found start button is broke have to pull out to start dryer, replaced start button and unit starts fine now. Unit heats and tests fine"

We serviced a

MAYTAG WASHER

Model MVWB855DC

Near Visalia, California 93291

J.E.

Job Details: 09/19/2025

"In warranty, customer complaint is NOISE. Cycled unit FAUlty rotor ad faulty slider installed new rotor and new slider retested unit not working as designed job completed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Bakersfield, California 93309

Randy

Job Details: 09/19/2025

Customer complaint unit makes noise during use. Unit in warranty. Tested found noise from diffuser. Loud. Removed and replaced diffuser. Tested. No more abnormal noise. Unit now working as designed

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823ADB

Near Los Angeles, California 91344

ERICK H

Job Details: 09/19/2025

In warranty. Cx states dispenser leaks constantly. Cx states its been happening since day 1. Tested dispenser. Dispenser is not dripping. Water is coming from ice chute. Crushed ice is sticking to chute and drips after it melts. Unit operating as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Victorville, California 92395

Cesar

Job Details: 09/19/2025

Customer states not finishing cycle unit. Unit in warranty. Found capacitor came off the transmission and its just hanging this caused a short on the wire damaging control replaced control on first visit and now replaced capacitor and harness tested unit all checked good at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model krff577kps02

Near Apple Valley, California 92307

Cesar

Job Details: 09/19/2025

"Customer states unit stopped working lights flickering, not cooling, unit in warranty. Customer unplugged unit for the last 5 days plugged back in about an hr prior to my arrival. Tested unit suspect moisture in evap fan causing a low voltage dc short. Replaced fan motor tested good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Riverside, California 92508

Robert U.

Job Details: 09/19/2025

Customers complaint is the unit not draining. Found the air gap clogged and not allowing the water to drain out. I cleared the obstructions and reinstalled the drain hose. I ran the unit thought a diagnostic cycle cycle to verify operation and all functions are now working after after repair. Job completed.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Palmdale, California 93552

Samson

Job Details: 09/19/2025

F0E3. F0E5. Cx states unit will not finish cycle. In warranty. I found bad suspension . Replaced the suspension and cleared the error code. Unit tested ok now.

We serviced a

FRIGIDAIRE RANGE

Model FCFG3083ASA

Near Fresno, California 93723

Timothy

Job Details: 09/19/2025

Customer states the unit does not have any functions.SALES FULFILLMENT - COVERS SERVICE FEE + P&LFound the unit does not have ignition and the UI is not lit. Moved cord to another outlet. The UI lights up and the ignition is working correctly. Asked customer if this was the only issue. They said the middle burner does not ignite well. Cleaned the burner and orifice holder to remake the ground connection. Tested unit and found it operating as designed. As I was leaving the customer said sometimes the lock feature will not unlock. I locked the control and then tried to unlock it. When the unit is set to lock the door has to lock before you can unlock it.

We serviced a

WHIRLPOOL WASHER

Model WFW6720RR0

Near Hesperia, California 92345

Israel P

Job Details: 09/19/2025

CX complaint was that the unit was leaking from the dispenser. The unit is covered under warranty. Diagnosed unit and found that the unit had a faulty dispenser housing that was spring water in the wrong direction causing it to leak out of the drawer. Replaced housing and tested unit unit now works properly with no leaking. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Fresno, California 93725

Timothy

Job Details: 09/19/2025

"Customer states the IM is not working, there is often frost around the ice bin, there is freezing in the RC. Unit is dispatched under extended warranty.Replaced the ice door, ice maker and damper. Tested components and found them operating as designed."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PVD28BYNHFS

Near East Los Angeles, California 90022

Jordin Rogers

Job Details: 09/19/2025

"Customer complaint units freezer defrosted and melted all ice cream, under warranty. Freezer is frozen at time of visit for tech. Found evap fan motor not turning on replaced motor and fan is now on circulating, installed new thermistor as well."

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Poplar-Cotton Center, California 93257

J.E.

Job Details: 09/19/2025

"In warranty, customer complaint is Does not work control panel All the time, not turning on, completely dead. Found shortage control board unit will need new control board."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Fresno, California 93725

Timothy

Job Details: 09/19/2025

"Customer states the RC light does not come on and the ice tastes bad.Unit is dispatched under an extended warranty.LED module is bad, there is no water filter. Replaced the RC LED module. Customer must put in an in-line filter or other means of filtration to address the water issues. Ice can pick up odors in the FC compartment. There is no part I can install that will change that."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Simi Valley, California 93063

ERICK H

Job Details: 09/19/2025

COD. Cx states ice maker not working. Freezer temp 0 degrees Fahrenheit. E5 error code present. IM completed harvest successfully. Water valve also filling ice maker with water. Reset power to unit to erase code. Cx will observe unit and call us back if issue persists for IM replacement. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Corcoran, California 93212

Esteban

Job Details: 09/19/2025

In warranty- customers complaint: not coming on. Found control board getting 120v but not responding. Control board has failed. Control board was removed and replaced and replaced. Unit passed all test unit is working as intended. Job took 50 mins asking for extra labor.

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Moorpark, California 93021

Richard

Job Details: 09/19/2025

"Upon arrival inspected unit customer stated that the unit would bang around violently during the spin cycle. I inspected the unit very thoroughly ran a calibration on the unit that was never ran after the prior visit for a different technician. I instructed the customer on how to load the machine during all my test cycles the unit spun perfectly fine. I showed her how to load it. She was happy. All operations are normal with the unit factory calibrated, and reprogrammed control board job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273CF02

Near Bakersfield, California 93312

Kenneth

Job Details: 09/19/2025

Customer states making noise and ice defrost. Unit is under warranty. Replaced harness and fan. Relocated direction of harness. Removed all built up ice. Tested unit. Unit is working properly. Customer approves function at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM05

Near Modesto, California 95351

Cruz

Job Details: 09/19/2025

"Fixed- unit in warranty- cx states refrigerator door is hard to open, found bottom door hinge had pop off- reattach, hinge, tested unit, door is now open/closing as designed- door open easily- cx ok repair"

We serviced a

WHIRLPOOL DRYER

Model WED95HEDC0

Near Piñon Hills, California 92372

Cesar

Job Details: 09/19/2025

"Customer states noise during operation. In warranty. Found failed rollers and pulley replaced failed rollers, pulley and belt supplied in repair kit all tested good"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GZS22DGJBB

Near Bakersfield, California 93309

Randy

Job Details: 09/19/2025

Customer complaint unit is making loud noise during use. In warranty Customer also said unit is not level. Checked unit and found no leveling legs on this unit. Unable to level. Noisy compressor /fan. Adjusted tubing from sealed system and adjusted fan. Installed back cover tested no more abnormal noise. Unit now working as designed

We serviced a

KITCHENAID DOUBLE WALL OVEN

Model KODE507ESS20

Near Westlake Village, California 91361

Richard

Job Details: 09/19/2025

"Upon arrival inspected unit customer stated that in Morial, and when using oven unit would make crackling noises I ran the unit in bro heard the crackling noises that the consumer was talking about the crackling noises on both bottom and top of are the heat, shield, expanding and contracting alsoracks, expanding and contracting making crackling and popping noises. The unit is heating and operating as intended. Unit needs no parts for repairs job complete all the noises. The consumer or hearing is normal."

We serviced a

ZLINE REFRIGERATOR

Model RBIV-30

Near Riverside, California 92506

Robert U.

Job Details: 09/19/2025

Customers complaint is the unit is not dispensing water nor making ice. The unit is under warranty so no changes. The refrigerator has a setting for the water dispenser to work as well as the ice maker and they were both turned off currently. I called zline tech support and thats were I received the information. After turning both settings on the unit is now dispensing water and making ice. Job completed

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AFA

Near Lemoore, California 93245

Enrique

Job Details: 09/19/2025

"Customer reports, HI TEMP ALARM - AND FREEZER MAKES GRINDING NOISE. IN WARRANTY. RAN A DIAGNOSTIC TEST AND FOUND, FILL TUBE LEAKING DOWN TO EVAPORATOR MOTOR. REMOVED ICE BLOCKAGE AND REPLACED FILL TUBE KIT. UNIT OPERATING AS DESIGNED. JOB COMPLETE. ; used 1 241850624 ( TUBE ASSEMBLY) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Lancaster, California 93534

Samson

Job Details: 09/19/2025

Cx states unit leaking underneath. In warranty. Found unit with F8E4 with water in the pan. Found cx to be loading incorrectly. Repair per recommendation. Unit test ok. Complete

We serviced a

WHIRLPOOL STOVE

Model WFG320M0BW0

Near Atwater, California 95301

Cruz

Job Details: 09/19/2025

"Fixed- unit in warranty- cx states oven door pop out, found left side hinge to be in the up position, pop hinge into home position, tested door, door is now opening;closing as designed- cx ok repair"

We serviced a

WHIRLPOOL WASHER

Model WTW5020SW0

Near Perris, California 92571

Kevin

Job Details: 09/19/2025

Unit is in warranty. Customer stated that the unit will not start a cycle. I tested unit and found codes for basket engagement failure. I found failed actuator. Removed and replaced actuator and tested. All tests good. While testing the drain backed up. Customer to call plumber. Left unit unplugged. ; used 1 W11481722 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Apple Valley, California 92308

Israel P

Job Details: 09/19/2025

Cx complaint was that the unit had spots of ice and frost buildup on the walls of the freezer. Unit is under warranty. Tested the unit and found that the unit had a loose gasket which was not seal correctly allowing air to get in. Realigned gasket unit now seals properly with no issues. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Los Angeles, California 91304

Sean W

Job Details: 09/19/2025

"In warranty, Cx claims that light is out in fresh food cabinet, inspected fresh food cabinet and found that light is out, cx will need new light.replaced light in fresh food cabinet, light now lit and fridge is now working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Merced, California 95348

Cruz

Job Details: 09/19/2025

"Unit in warranty- cx states food, drinks are freezing in ff compartment- found diffuser to be stuck open, found thermistor to be reading out of range- removed and replaced (thermistor, diffuser) all test pass in diagnostic- set temperature to recommended- unit working as designed- cx ok repair"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Merced, California 95348

Cruz

Job Details: 09/19/2025

"Has a PL1- cx states basket is not spinning- found belt to be shredded and cam to be bent upward- removed and replaced (belt, cam) calibration test pass- auto test pass- no leaks- no leaks- cx ok repair + used parts from stock (w10721967 cam, w11239857 belt) ; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTD84GCPN1DG

Near Wasco, California 93280

Esteban

Job Details: 09/19/2025

In warranty - customers complaint: not coming on. Found high limit thermostat open. Thermostat was removed and replaced. Unit came back on. Unit is working as intended.

We serviced a

MAYTAG RESIDENTIAL REFR

Model MSS25N4NKZ04

Near Modesto, California 95355

Andrew

Job Details: 09/19/2025

Cust stated Warranty yes . FRIDGE AND FREEZER NOT STAYING COLD MILK MEAT JUICE. Cx complaint upon arrival ran programmed diagnostics found. Found control panel not not switching LED lights. Installed new control panel. Tested out okay components operations as according to protocols designed.

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WED4815EW1

Near Turlock, California 95380

Manuel B

Job Details: 09/19/2025

Dryer air vent plug up.clear out air vent with shuck vacuum.test drum no noise or rubbing.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near Visalia, California 93292

J.E.

Job Details: 09/19/2025

"In warranty, customer complaint is Won't drain.Not draining fully. Cycled unit and found faulty drain pump. Installed new drain pump and retested unit now working as designed. Job completed."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC0

Near Fresno, California 93711

Timothy

Job Details: 09/19/2025

Customer states it takes multiple cycles to dry clothes and occasionally the unit will show the customer a fault code. Customer states the ducting was cleaned about 2 months ago.Unit is out of warranty. Checked for faults and found a 3-2(open or shorted moisture sensor) 2-1 ; used 1 WPW10298258 (Moisture sensor harness) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW4

Near Lathrop, California 95330

William

Job Details: 09/19/2025

"F4E1, F0E2, F0E1, in warranty, cx states unit sets error code in clean cycle, ran self diagnostic cycle, checked heater functions, tested ok, unit didnt code. Ran test clean cycle, unit operating as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Lompoc, California 93436

Kash S

Job Details: 09/19/2025

"Cx states unit is not turning on, unit is IN warranty, found plug to console loose, secured plug, verified with cx unit is operating as designed, unit is fully operational at this time"

We serviced a

GE DISHWASHER

Model GDT535PGR6BB

Near Bakersfield, California 93309

Randy

Job Details: 09/19/2025

Could not locate address. Spent 15 mins with locating customer. Called dispatch Wrong address on file. Was sent to 4451. Correct number is 4551 same street and apartment. Customer complaint unit is leaking. In warranty Tested found leaking from seal n motor Cx signed waiver to move appliance. Moved used skid plate. Removed and replaced motor and seal. Installed tested no more leaks.