Local Reviews
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Joe M.
LAUNDRY MAYTAG MVWC565FW1 Replaced capacitor tested unit. Unit no longer has and error codes. Unit is now functioning as designed. Job complete.
Raymond D.
MICROWAVE WHIRLPOOL WML55011HS2 "Uninstalled unit, replaced magnetron and tested, unit functions as designed. "
Kenneth M.
WASHER WHIRLPOOL WTW8040DW4 Long fill error. Ordrring water valve. Pid also broken bot closing properly. Ordering new lid. Rescheduled customer for friday 4-10-20; ordrng 1 W11173597 (Housing) and 1 W11101059 (Lid)
Raymond D.
DISHWASHER WHIRLPOOL WDF330PAHW2 "Replaced sump and tested, unit functions as designed."
Frank P.
DRYER WHIRLPOOL WED49STBW0 Customer stated no power at unitPerformed diagnostics Found outlet Is burnt outRelay switch installed New issue Found crack in control board Will order part; ordrng 1 00Make:WPLPartNumber:WPW10476828 (CONTROL BOARD)
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found loose connection to control board. Fixed connection. Tested unit and is working properly
Frank P.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Customer stated not cooling and control panel not working by touchPerformed diagnostics Found panel is malfunctioning And now not working 120 volts too switch board malfunction Will order partsCustomer has another refrigerator until I get back so no complaints ; ordrng 1 W10822640 (cntrl-elec) and 1 WPW10226427 (cntrl-elec)"
Timothy J.
WASHER MAYTAG MVWB765FW Unit showing a 5-3( lid lock will not unlock)2-1( stuck key) faults. Unit passes it’s keypad test but failed the lid lock test. Unit needs a new lid lock. Replaced latch with pre ID part. Tested unit. Unit checks ok.
Timothy J.
WASHER MAYTAG MVWB725BW0 Unit has a F51 code. Basket spins freely. No noise in the bearing assembly. No clothes between basket and drum. Replaced sensor and tested. Unit checks ok.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Sent unit to lead reviewSR#7727441578 - Chris
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed switch. Tested unit. Unit is now working properly. Customer approves.
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed control. Customer temps arent getting to set temps. J instructed customer to measure product temps. Replaced board. Tested unit. Unit is now working properly.
Tyler F.
WASHER MAYTAG MVWC565FW0 Customer stated that the unit is leaking oil. Found gear case is leaking. Ordering gear case cam kit and belt not in stock. ;1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Lights bad. Replaced lights and tested unit. Unit is now working properly. Customer approves function at this time.
Frank P.
WASHER WHIRLPOOL WFW75HEFW0 Unit sends a code F3F8 and doesn’t drain Performed diagnostics Found a lot of restriction from dog hairSucked outUsed vacuum No codes Passed Job completed
Enrique R.
WASHER MAYTAG MVWB835DW1 Wrong part . Please reorder it . ; ordrng 1 W11111453 (cntrl-elec)
Frank P.
WASHER ROPER RTW4516FW Customer stated no spin during wash the stops then fill then stopsPerformed diagnostics found bad boardInstalled new board TestingPassed
Chase F.
RANGE WHIRLPOOL WEG745H0FS0 "Installed new parts door is still not latching how it should be. There is frame damage at where hinges slide into from when door originally fell off, bent back hinge inserts. Called into WPL. Spoke with Austin. This is deemed unrepairable per tech line and has been processed for an exchange. Job complete.SR#7727552694"
Randy C.
RANGE KITCHENAID KODE500ESS04 No power still coming to machine. Needs controls n fuse. Locked still. Possible blower out can’t find out until we get power to unit. Office Will call client when parts in; ordrng 1 W10782120 (fuse-thrml) and 1 W10801665 (cntrl-elec) and 1 W10883049 (latch-door) and 1 W11179310 (cntrl-elec)
Cesar H.
RANGE WHIRLPOOL WFG505M0BS3 Replaced ignitor and gasket tested good
Randy C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found filter stuck. Filter won’t come out. Latch on housing broke. Scheduled for Tuesday. ; ordrng 1 W11172791 (housing)
Rich S.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Repaired scratch in ceiling. Operating as designed.
Jaime G.
OVEN KITCHENAID KODE300ESS00 Installed the new hinges and hinges receiver and door closed ok
James M.
DRYER WHIRLPOOL WED6620HC1 Replaced console and control board. Tested unit. Unit is working as intended at this time. Cleaned lint from blower wheel.
Juan G.
DISHWASHER WHIRLPOOL GU2275XTVY0 "Unit is sharing garbage disposer electrical outlet. Outlet is controlled by a manual switch, when turning disposer on or off. Explained to customer when the switch is off, no power at all at outlet. Instructed customer to provide proper electrical outlet for dishwasher use.Checked unit’s op, unit is working fine."
Jonathan C.
WASHER WHIRLPOOL CAE2745FQ1 Installed valve tested working to spec
Jonathan C.
DRYER WHIRLPOOL WGD4900XW0 Found thermal fuse bad replaced tested working to spec
Jonathan C.
DRYER - GAS WHIRLPOOL WGD7500GC0 Found catch bad replaced tested working to spec
Patrick C.
REFRIGERATOR WHIRLPOOL WRS586FLDW0 Unit isn’t cooling properly partial frost on coils. Compressors loud. Needs new compressor ; rqstng P&A on 1 W10734018 (compressor)
Enrique R.
WASHER WHIRLPOOL WFW5620HW0 "Inspected front load washer . Customer concerns , unit not powering on . Found power cord loose in outlet , therefore control not powering on . Instructed customer to replace power outlet . Needed instructions ."
Enrique R.
WASHER WHIRLPOOL WTW8040DW0 "Installed rotor , performed calibration . All functions tested normal at time of service . No leaks ."
Randy C.
REFRIGERATOR KITCHENAID KRSC503ESS01 KPN03PMAP1 replaced fan scroll and relocated thermistor to proper location ran diagnostics. Passed.
Randy C.
WASHER KITCHENAID KDFE104DSS0 "WPW10612062 part needed. Went to replace both boards. Found main wire harness burned out. Also needed. documented with whirlpool. SR#7727503336."
Andy H.
RANGE JENN-AIR JGRP430HL00 "WiFi not working,installed part that customer had tested unit working properly"
Cruz B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Need more work- found evap cover and coils to be getting frozen with hard ice, found light switch housing to be frozen as well causing light switch to get stuck, ordering parts for unit. ; ordrng 1 W11260592 (harns-wire) and 1 WPW10128551 (evaporator fan motor) and 1 WPW10503278 (refer elect cont brd)"
Andy H.
DISHWASHER WHIRLPOOL WDF520PADM7 "Not draining, replaced pump and tested unit working properly."
Patrick C.
RANGE AMANA AGR4230BAW1 Removed and replaced ignitor and thermostat. Tested unit. All ops checked
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Customer stated that the dispenser I not working. Found the filter is bad. Customer to replace the filter. Also heat treated door seal to eliminate frost. Set temps settings to recommended. All works good at this time.
John B.
OVEN KITCHENAID KOSC504ESS01 When the customer use the self clean the high temperature cut out on the back of the oven opens. Going to order a cooling fan and a new high temperature cut off.; ordrng 1 W10777627 (thrmst-fix) and 1 WPW10176670 (blower)
Jaime G.
VENTHOODS WHIRLPOOL UXT5530AAS3 "Found right hand side light not coming on. Removed the light assembly and found the white damaged had it reworked. Then, light worked ok"
Jaime G.
OVEN WHIRLPOOL WOD51EC0HS01 Found ovens power missing 110VAC that is why ovens don’t work. Oven is ok
Jaime G.
DRYER WHIRLPOOL WGD6620HW0 Found water underneath the dryer. Checked behind it and found a loose waterline which I tighten dryer OK now
Rod H.
WASHER WHIRLPOOL WGT4027HW0 No water enters machine...... soap left in machineConfirmed Loose connection at lid switch harness.Secured connection and as designed op returned with no leaks
Aaron B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "tech line SR#7727554423Freezer liner light in the top was out and bad , connector was deep in the liner tried to dig it out and free the connector to pull out and replace the light , was unsuccessful and the connector is stuck in the liner and could not pull out to repair or replace the light , called tech line to report to Robert of my findings and he deemed it not repairable"
Tom R.
DRYER MAYTAG MEDC465HW0 "Ran unit, does not activate element, Calling Techline./Techline - DustinWalkthrough of Resistance checks and Voltage to ground checks, found low voltage on all settings except for High, replace Temp Selection Switch and Control Board.File Number - 7727554385/Temp Switch - (WP8578354)Control Board - (WPW10476828); ordrng 1 WP8578354 (swtch-temp) and 1 WPW10476828 (cntrl-elec)"
Cruz B.
WASHER WHIRLPOOL WTW5000DW3 "Fixed- installed new parts per whirlpool (cntrl elec, motor drive) calibrated unit and then put unit in a diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, unit working as designed, cx ok repair, send cx all work orders via email please."
Andy H.
REFRIGERATOR KITCHENAID KRFC704FSS02 No cool and need a three way valve ; ordrng 1 W11099684 (valve)
Cruz B.
DRYER MAYTAG MEDB765FW0 "Fixed for fcc- (279973 cutoff from SP) found unit not heating, checked for voltage at wall outlet and found 240v, removed front panel and drum and tested cutoff thermal and found it to be bad, removed bad one and installed new one from sp, reassembled drum, front panel and then tested unit in a high heat cycle it heated fine, runs quiet, unit is working as designed, cx ok repair. ; used 1 279973 (CUTOFF THMRL) from stock"
Cruz B.
DISHWASHER KITCHENAID KDFE304DSS0 "Fixed- installed all new parts (panel cntrl, door latch, cntrl elec) put unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, unit is working as designed, cx ok repair"
John B.
MICROWAVE KITCHENAID KEMC308KSS0 Replaced a failed magnetron tube. And a capacitor for the mag tube. The microwave oven tested good. No filter air codes after the repair
John B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Leaking from the front door. noticed, excess foam inside the dishwasher. Customer may have possibly put the wrong detergent or too much detergent in. Cleaned the filters out of the sump. The dishwasher tested good."
John B.
REFRIGERATOR KITCHENAID KRSC503ESS00 "The evaporator was frosted over, inside the refrigerator section. Replaced the thermistor on the evaporator, defrosted the evaporator. The refrigerator tested good at this time.; used 1 W10316760 (THERMISTOR ) from stock"
Chase F.
WASHER MAYTAG MVWB835DW4 "F8e1, F2e1, Found bad water valve not opening up all the way. Replaced water inlet valve. Tested and calibrated. Unit now testing normal and running through complete cycles as designed. Job complete."
Lance V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Needs work- found 12.5v to water valve and not dispensing, as well as possible issue with filter housing and reservoirs. We will need to re route with parts for repair; ordrng 1 W11043013 (valve) and 1 W11346622 (RESERVOIR ) and 1 W11395888 (BYPASS) and 1 W11396033 (SWITCH)"
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS325FDAMO2 Replaced defective housing. Tested unit and is working properly.
Cesar H.
WASHER MAYTAG MVWB835DC5 Hot water leaking at solenoid when valve is under water pressure ; ordrng 1 W11165546 (valve)
Joe M.
DISHWASHER KITCHENAID KDTE334GPS Unit is leaking water. On inspection found units drain pump was improperly installed from the manufacturer. Installed drain pump correctly and unit is no longer leaking. Job complete.
Rod H.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced fan again ; still inop. Found shorted wiring tan and red wires had shorted ..........blackened connector tan pin was not visible See picks contacted wfcc techline to report and was deemed unrepairable.
Hector Z.
WASHER MAYTAG MVWX655DW1 "Customer is concerned of of washer not running. I set the unit in diagnostic and there was a F7E5 code (Shifter Fault). I checked the unit and and ran a manual diagnostic test, the Actuator not moving properly. Order parts and rescheduled.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt)"
Rod H.
WASHER MAYTAG MVWC565FW Cx canceled when arrived
Lance V.
DRYER AMANA NED4655EW "Found home venting unsatisfactory, vent tests failed. Air is blowing outward from vent than inward indicating home venting issue. Venting is going under home, and instructed customer to contact a vent specialist to clean home venting. Unit check ok, for heat but no airflow"
Hector Z.
WASHER WHIRLPOOL WFW560CHW0 Customer is concerned of washer leaking through the the left front side. I checked the unit and I found Dispenser detergent leaking. Ordered parts and rescheduled.; ordrng 1 W11318755 (drawer) and 1 W11318816 (DRAWER HANDLER)
Lance V.
WASHER WHIRLPOOL WTW6600SW2 "Fixed-replaced all 4 suspension rods, tested ok. Unit is now working and fully operational"
Cruz B.
WASHER WHIRLPOOL WFW6620HC0 "Need more work - found bellow to be torn causing unit to leak, only problem with unit ; ordrng 1 W11314648 (bellow)"
Lance V.
FREEZER WHIRLPOOL WRS325SDHZ01 "Tech line sr#7727553359 On arrival , liquid temps in fridge ok at 42df, feeezer at 1df, no food in freezer section to check proper temps. Customer states compressor going on and off, replaced control and start device. "
Lance V.
WASHER MAYTAG MHW6630HW0 Fixed-replaced faulty drawer dispenser housing. Ran and tested. No Leaks. Unit is now working as designed and fully functional
Frank P.
WASHER WHIRLPOOL WFW75HEFEFW0 Customer stated water comes into tub now But it has error for code of F3E1Replaced pressure switch and hose Still same thingSpoke to service manager and explained situation He says to replace temperature sensorInstalled Tested Passed Job completed
Dane K.
MICROWAVE KITCHENAID KOCE507ESS08 Upon arrival the unit was not heating. Found unit with faulty magnetron. Removed and replaced mag tube and tested unit. Unit functions normal now
Erick S.
REFRIGERATOR BO KITCHEN AID KRFF507EBL Customer stated unit is not dispensing ice. Found unit with coupling out of position at motor causing it not to dispense. Reinstalled and secured coupling to motor assembly. Re-tested it and you know it is not dispensing both types of ice job complete
Erick S.
WASHER MAYTAG MHW8630HW File# 7727552702 . Call tech line and Ranvier diagnostics. Found no error codes at the time of service. Cycle through each valve in each valve passed all tests. Per tech line water will remain in dispenser in softener cup that is normal.
Hector Z.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Customer was concerned of Right Side Fresh Food Compartment Door Gasket is constantly coming out of the door. Replaced Door Gasket (W10830162). Adjusted Gasket and tested ok.
Timothy J.
RANGE WHIRLPOOL WOS51EC0AS02 Unit has an open thermal fuse. ; rqstng P&A on 1 WPW10545255 (fuse-thrml)
Hector Z.
WASHER WHIRLPOOL WTW8500DC0 Customer was concerned of washer leaking underneath. I set the unit in manual diagnostic test and I found the Fill Valve leaking. Replaced Inlet Valve (W11165546). I ran again a manual diagnostic test. Tested ok.
Timothy J.
DRYER WHIRLPOOL WET4027HW0 Customer states that almost every load either clothes or a dryer sheet gets stuck under the grill outlet. Customer needs an after 1 pm appointment.; ordrng 1 W11086603 (lint screen)
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Pre I’d ui panel too ; ordrng 1 W11284720 (panel-ui)
Patrick C.
DRYER MAYTAG MGDB835DC4 Starting to snow customers house is up a steep road. Not comfortable taking the road.
Darren A.
REFIRGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced faulty door seal, sealing normally."
Tyler F.
WASHER WHIRLPOOL MVWC565FW1 Customer stated that unit is not working. Found control is shorted out. Ordering control board in stock.; ordrng 1 W11162438 (cntrl-elec)
Darren A.
REFRIGERATOR WHIRLPOOL ET1FHTXMB04 Repair declined.
Kenneth M.
WASHER MAYTAG MVWB765FW3 Installed agitator and tested unit. Unit is now working properly. Customer approves function
Steven W.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced Y P-trap drain extension. Cleared RC drain. Unit is draining and cooling properly at this time. Complete.
Tyler F.
WASHER MAYTAG MVWC565FW0 Customer stated that the basket is loose and the agitator. Ordering basket and aviator and basket in stock.; ordrng 1 W10752719 (basket) and 1 W11161960 (agitator)
Alejandro C.
REFRIGERATOR WHIRLPOOL WRT148FZDW01 "Found the unit freezing all the food in refrigerator side,call tech line explaining the problem, in refrigerator,temperature inside freezer -4’ in the refrigerator side temperature 25’ tech line explain need the put data logger for check temperature,sr7727551610; saved tckt"
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced RT and LT RC door gaskets. Used heat gun to remove wrinkles. Instructed customer to leave RC doors closed for 4 hours. Unit is cooling properly at this time. Complete.
Timothy J.
OVEN JENN-AIR JJW3830DP02 Unit had a 2-1 code. Checked connections and found them ok. Replaced the UI. Tested unit and found no faults. Thank you.
Aaron B.
OVEN WHIRLPOOL WFE540H0ES1 "Unit oven control is not switching on and off , control stuck relay, ordered parts to correct the issue ; rqstng P&A on 1 WPW10586737 (cntrl-elec)"
Timothy J.
DISHWASHER KITCHENAID KDTE104ESS Installed sump. Tested unit. Unit checks ok. No leaks noted.
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Not cooling efficient. Freezer is losing cooling. Compressor super hot and making abnormal noises. Compressor will need to be replaced ; ordrng 1 W10832994 (compressor)
Leon M.
KITCHEN KITCHENAID KDHE704DSS0 Cx states that unit is not working properly.After running diagnostic check find that sump assembly and heater are rusted and in very bad condition ; ordrng 1 W10696509 (heater) and 1 WPW10554963 (pump&motor)
Leon M.
WASHER WHIRLPOOL WTW7300DW0 "Cx states that unit is not working properly.After running diagnostic check find error code F3E2F7E9F7E5F2E1Unit is making grinding noise during spinning cycle Console buttons are not responding well . Ordering gearcase, console washplate and shifter ; ordrng 1 W10734521 (slider) and 1 W10752283 (washplate) and 1 W10811956 (drum assy) and 1 W11102318 (console) and 1 WPW10581874 (pump-water)"
Patrick C.
WASHER WHIRLPOOL WTW5000DW1 Latch popped out of the top lid. Reinstalled and secured. Tested unit. All ops checked good
Leon M.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Cx states that unit is not cooling enough New unit some of the parts are not available Called Whirlpool Tech Line Support Spoke to JKExplained the situation Suggested to order following parts S.R.#7727551597; ordrng 1 W11117547 (FAN MOTOR ) and 1 W11215218 (THERMAL FUSE ) and 1 W11262026 (CONTROL DUMPER )
Tyler F.
DRYER WHIRLPOOL WGD4815EW2 Customer stated that the u it is making noise and not heating. Found open thermal fuse and high limit. Removed and replaced. Found rollers and belt making noise. Replaced. Tested all works good at this time.
Randy C.
DRYER WHIRLPOOL WGD49STBW2 Wp279368 did not receive adhesive. Ordering and scheduled for Friday. Lmor w client. ; ordrng 1 Wp279368 (adhesive)
Tyler F.
WASHER MAYTAG MVWB765FC3 Customer stated that the unit is not filling with water. Found multiple error codes for fill valve. Removed and replaced fill valve. Tested all works good at this time.
Tyler F.
DRYER MAYTAG MGDB765FW Customer stated that the unit is not heating all the time. Found failed gas coils. Removed and replaced. Tested all works good at this time.
Frank P.
REFRIGERATOR KITCHENAID KRMF706ESS Sr# 7727496965Called tech line Spoke BrianExplained situation That the refrigerator isn’t getting cold enoughWe replaced all parts that needed to be replaceTech line says too take temperature Wait 3 days Then come back Data loggerFor proof then they will make decision.
Danny G.
REFRIGERATOR WHIRLPOOL KFCS22EVMS00 Unit is not cooling properly Found faulty relay on compressor Pulled unit out and replaced relay Reinstall unit and unit started to cool Temperature drop from 30f to 24f on freezerUnit is dropping temperature Advised client to allow 24hrs for unit to reach proper temperature
Frank P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ Customer stated no ice or water dispensing Performed diagnostics Found valve defective Will order part; ordrng 1 W11043013 (valve)
Frank P.
FREEZER WHIRLPOOL WRX988SIBM Need to evaporator motorDon’t have partIn vanWill reschedule ; ordrng 1 W10633627 (motor-evap)
Tom R.
DRYER MAYTAG MGDC215EW2 "Upon arrival, customer declines repair at this time, no longer needs repair, job closed."
Antonio D.
LAUNDRY WHIRLPOOL WTW5000DW1 Found wash plate is worn out. Ordered parts and scheduled for Tuesday 4/14/2020 8-10am. Client accepted.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11050804 (cap)
Cesar H.
REFRIGERATOR KITCHENAID KRFC704FSS00 Not able to verify
Cruz B.
RANGE WHIRLPOOL WFC310S0ES3 "Fixed- installed new parts (sensor, cntrl elec) tested bake & broil cycles they are working as designed, cx ok repair."
Dane K.
OVEN KITCHENAID KODC304ESS00 Removed and replaced control board and thermal fuse. Unit would still not heat. Could not remove oven from cavity myself and the customer tried. He is going to have the company that installed it come and remove it so I can remove and replace the rest of the parts customer will call in when it is ready.
Chase F.
WASHER AMANA NTW4516FW2 "Screw came loose again. Will need new transmission and agitator. Ordering parts for repair. ; ordrng 1 285565 (AGITATOR) and 1 W10721967 (CLUTCH) and 1 W11255272 (GEARCASE)"
Joe M.
MICROWAVE AMANA AMV2307PFW2 Replaced lamps and diode and unit began to function as designed.job complete.
Lance V.
WASHER WHIRLPOOL WTW7500GC0 "Needs more work- multiple issues, during test #14 unit is trying to spin/agitate as same time indicating gearcase failure and clutch. Also, motor and rotor has heavy oiled leak and needs to be replaced. We will return route with parts; ordrng 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)"
Antonio D.
WASHER MAYTAG MAH5500BWW Client decided to buy new washer since there were too many problems with the washer. Returning parts. Client had already paid trip charge. Closing out order.
Antonio D.
DRYER WHIRLPOOL WGD49STBW2 Ran unit and tested stem fresh cycle. Steam fresh has to be on high heat. Operates per mfg.’s specifications. Instructed client to use high heat setting on stem fresh cycle.
Enrique R.
DRYER WHIRLPOOL WGD4815EW2 "Inspected whirlpool dryer . Customer concerns , unit not heating up . Broken igniter . Installed new igniter . Retested it . All functions tested normal ."
Jim S.
DRYER MAYTAG MGD8630HC1 Glued felt seal back onto the drum
Steven W.
WASHER WHIRLPOOL WFW5620HW0 Ran diagnostics. No error codes found. UI is not responding( intermittent )Ran quick test cycle. Needs console and control.; ordrng 1 W11319991 (CONSOLE) and 1 W11322903 (ACU)
Jim S.
DISHWASHER KITCHENAID KDFE104HBL0 Customer instruct
Steven W.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Ran diagnostics. Found RC door not closing properly. Found RC door is warped. Needs RC door. ; rqstng P&A on 1 LW11037738 (DOOR-RC SS), ordrng 1 W11123943 (SWITCH- DOOR) and 1 WRS588FIHZ00 (HINGE-DOOR)"
Jonathan B.
BUILT- IN MICROW WHIRLPOOL WMH31017AS2 Replaced defective parts. Found defective fuse.; ordrng 1 W10138793 (fuse)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF989SDAE01 Called tech 7727141131 unit is not repairable per tech we have gone all we can no further recommend repairs for this unit
Hector Z.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Customer is concerned of fresh food compartment not cooling. I checked the unit and found an Iced Up Fresh Food Compartment Evaporator, also I noticed some type of residue all over the fresh food compartment (See pictures). I contacted the Tech Line (SR#7726908415) and he recommended to replace all Fan Motor and the Auger Motor as well to see if that take care of the Sooth.; ordrng 1 W10822606 (motor) and 1 W10846539 (evaporator fan blade) and 1 W11032800 (motor-evap) and 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap) and 1 WPW10248595 (control) and 1 WPW10347114 (shaft) and 1 WPW10549589 (door-ice)"
Michael M.
WASHER MAYTAG MHW8630HW0 "Installed white console W11351736Rebooted unit and ran service test 12 unit now fills, tumbled, drains and spins as designed all ops are normal job complete"
Michael M.
WASHER MAYTAG MVWB765FW3 "Cx states unit spins off balanceTech finds change under wash plate removed loose change from agitatorF0E5-off balF7E9-locked rotorF8E6-water hazardF2E1-stuck buttonF0E5-off bal Cleared faults. Ran service test 51 and unit fills, agitates drains and spins as designed with no issuesFound cx is. Helping laundry around agitator along with not clearing pockets of foreign debris. Instructed cx on proper loading and clearing pockets. All ops are as designed with no functional failures. Job complete"
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Found defective thermistor. ; ordrng 1 WPW10384183 (thermistor)
Rich S.
DISHWASHER KITCHEN AID KUDP02CRBS2 Hot water valve under the sink has failed. Requested customer contact a plumber.Waiting on tub.
Steven W.
DOWNDRAFT KITCHENAID KXD4636YSS1 "Vent hood won’t go down or up. Found plenum jammed . Realigned plenum. Vent hood is going up and down, blower is working properly at this time. Complete."
Steven W.
RANGE- GAS WHIRLPOOL WFG550S0HZ1 Ran diagnostics. Tested bake and broil several times. Bake and broil are working properly at this time. Surface burners are igniting properly at this time. Complete.
Jonathan B.
RANGE WHIRLPOOL WFG505M0BS3 Found defective bulb. Replaced defective bulb. Tested unit and is working properly
Rod H.
WASHER MAYTAG MVWX655DW1 Won’t fill with water and won’t wring out close.Confirmed Found water supply thermistor not making full connection at control.Now seems as designed
Rich S.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Found dye at Yoder loop lock ring fitting. No charge in unit. Removed lock ring and repaired line. Charge 4.8 R134A . Operating as designed.Advised customer to monitor. Wait 48 hours before large purchase of groceries.
Jim S.
WASHER MAYTAG MHW8630HC1 Air vent was not secured and was bouncing around on heavy loads. Used two screws to secure the air vent. Unit quieter now.
Jaime G.
DISHWASHER WHIRPOOL WDF330PAHS3 Found unit leaking through the optical sensor. Installed a new sensor. I Picked part at Coast Appliances
Timothy J.
RANGE - GAS MAYTAG MGS8800FZ0 Installed regulator. Checked gas pressure. It was at 9-10 water column . Called WPTS(7727541498) and documented
Hector Z.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Rescheduled to contact the Tech Line.; schdld next appmnt for 4/8 WED !
Hector Z.
REFRIGERATOR WHIRLPOOL KBFN502ESS02 Ice maker not producing ice at all. Ordered parts and rescheduled. ; ordrng 1 W10482373 (wire-jumpr) and 1 W11085027 (switch) and 1 W11225845 (valve-inlt) and 1 W11246413 (valve-inlt) and 1 W11397192 (ICE MAKER )
Chase F.
WASHER WHIRLPOOL WFW6620HW0 "Unit is leaking from small water tube, ordering parts for repair. Parts are psp, do not have eta on when parts will be in.; ordrng 1 W11106544 (TUBE) and 1 W11218383 (O RING)"
Juan G.
REFRIGERATOR KITCHENAID KRFC704FPS03 "Temperature in freezer and fresh food compartments in the upper 30s. Accessed freezer evaporator, no frost pattern on it. Ran diagnostics test 40, allowed test to go through, no frost pattern on evaporator. Sealed system issue. Called tech line to report.SR# 7727542060"
Andy H.
WASHER WHIRLPOOL WTW7500GW2 Needs a gearcase ; ordrng 1 W10811956 (drum assy)
Alejandro C.
WINE COOLER WHIRLPOOL WUW35X24DS01 "Found the unit not cooling, not verify leaks, put in vacuum and charge refrigerant,unit start working"
Hector Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer was concerned of refrigerator been noisy/Vibration during operation. I checked the unit and I found condenser tubing rattling. Adjusted tubing. Tested ok.
Frank P.
WASHER MAYTAG MHW6630HW0 Customer stated F3E2Installed main controlSame thing F3E2Called tech line spoke to Brian0 resistance at temperature switch needs to be at 20 ohms resistance Sr# 7727510195Brian explains that Dave gave me the wrong diagnosis I need to order temperature switch; ordrng 1 W10919909 (TEMPERATURE SENSOR )
Cesar H.
KITCHEN WHIRLPOOL WDT970SAHV0 Customer instruct on function and use all tested good
Leon M.
COOKTOP WHIRLPOOL WCE55US0HB01 Replaced all selected.After running diagnostic check unit working properly as designed
Cesar H.
RANGE WHIRLPOOL WFG535S0JV0 Found bake ignitor to far away from burner causing flame not to ignite. Moved ignitor closer all checked good
Timothy J.
REFRIGERATOR WHIRLPOOL WRF989SDAF00 Inspected unit and found very little frost pattern on the FC evaporator. Found UV dye in the drain pan. There is no UV dye present at the FC evaporator. RC evaporator has a leak.; ordrng 1 W10917531 (evaporator)
Dane K.
WASHER WHIRLPOOL WFW95HEDW Removed and replaced control board and tested unit. Unit functions normal now. Please send customer emailed invoice
Erick S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Realign springs I dispenser flap is not opening and closing without dropping ice. Accessed and found motor running app appropriate sound level. Remove the evaporator cover and receded motor to housing. Check inspected condenser fan and rear cabinet. Retain panels. Unit passed all test with no errors. Job complete
Jim S.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Replace freezer door. Unit tested OK
Tom R.
WASHER WHIRLPOOL WTW7500GC2 "Entered diagnostics, found error codes F3E2, F0E4, F2E1. Entered diagnostic tests, Lid Lock good, Water Valves functional, Agitate good, Drain good, Spin good. Water Valves shutting loudly and allowing water to pass into Tub after mixing chamber has drained and Tray removed, order Water Valves./Water Valve - (W11165546); ordrng 1 W11165546 (valve)"
Tom R.
DRYER WHIRLPOOL WGD4850HW0 "Ran unit, Motor sounding but no rotation, with Motor on and Door Switch bypassed, manual rotation of Drum starts a good rotation and heating on it’s own. Order Motor and Timer./Motor - (279827)Timer - (WPW10436302); ordrng 1 279827 (motor!dryer) and 1 WPW10436302 (timer)"
Chase F.
DRYER MAYTAG MGD5630HC0 Installed new parts. Tested unit. All ops are now testing normal. Unit is now running a complete cycle and working by design. Job complete.
Jaime G.
REFRIGERATOR KITCHENAID KRSC503ESS00 Installed the new thermistor kit after cleaning the ice
Lance V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Fixed-replaced faulty icemaker, ran and cycled ok. Unit is now working as designed and fully operational. Allow 24hrs for ice production"
Juan G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Customer is concerned about food being frozen in some areas in the fresh food compartment, and frost buildup in freezer.Customer is blocking airways in fresh food compartment, pushing items all the way against the rear liner, not allowing for proper airflow. When closing freezer drawer, items scrape the bottom of the top basket.When instructing customer on not blocking airways, and proper way of placing items in freezer, she does not agree with the diagnosis of the unit. She claims she needs the storage space, she rather not leave open spaces. Unit is working fine. No proper air flow in F.F.C., and freezer drawer not closing 100%of the time."
Juan G.
WASHER MAYTAG MVWC565FW1 "Replaced suspension rods, checked ops, unit is working fine."
Juan G.
M/W OTR WHIRLPOOL WMH53521HZ4 "Replaced main control board, checked ops, light is working properly now."
Juan G.
WASHER WHIRLPOOL NOT AVAILABLE " Unit does not have a model/serial# tag.Bad bearings, loose suspension rods, magnets on rotor are rusted.Unable to look for exact parts. Customer is going to purchase a new unit instead."
Juan G.
RANGE KITCHENAID KFGD500ESS04 "Replaced burner base, checked ops, unit is working fine."
Juan G.
TRASH COMPATOR WHIRLPOOL GX900QPPS6 "Unit is not stopping by itself when ram reaches the home/up position. Mechanism keeps going, creating noise. Directional switch is not working properly, it needs to be replaced. Customer declines service."
Andy H.
WASHER MAYTAG MVWB835DW2 "Not spinning, found loose bolt on stator, remove nd reinstalled it tested unit working properly"
Andy H.
WASHER WHIRLPOOL MAH8700AWW "Not draining, found main board bad called techline 7727541578 part not available"
Danny G.
OVEN KITCHENAID KFGD500ESS03 F2 e1 Found faulty touch pad panelsNeed to order parts and rs call ; ordrng 1 W10877013 (cntrl-elec) and 1 W11430942 (UI CONTROL )
Rod H.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Door handle damaged Clams tech had damaged even though protection was used to eliminate riskIcemaker not working in freezer nor ffd door, ceiling and freezer lighting not working.Confirmed........icemaker had tureen turned off in freezer now operationalFound indoor icemaker thermistor open ordering icemaker.Ordering light driver and main control.; ordrng 1 00-64-423 (switch) and 1 W10554293 (cover) and 2 W11205083 (module)s and 1 W11224256 (cntrl-elec)Replaced defective pats with as designed op to return in 24-48 hrs.; 1 W11045125 (handle) and 1 W11224591 (motor-evap) and 1 WPW10479155 (control)"
Francisco S.
REFRIGERATOR WHIRLPOOL MAYTAG Checked unit found ffc at 34 degrees. Found a bit of frost build up on fc cover. Checked drain it has hard plastic tube not obstructed. Advised cx to defrost unit and run it if frost comes back then we will need to replace Jazz board. At this point I’m assuming cx left door open by accident and this caused the frost build up.
Timothy J.
DISHWASHER MAYTAG MDB8989SHZ0 Last visit after installing the control I ran a service cycle to ensure the wash motor started. I let the unit finish the test cycle so I could calibrate. There were no generated faults. Customer states that the unit was still warm after the test but when they tried to start a new cycle the unit would not wash and at some point the unit was unresponsive. Started a quick cycle. The unit filled and the wash motor started. Canceled this cycle and checked for faults and ran a service cycle. There were no stored faults and the unit passed its service test without generating new faults. Called WPTS (7727543135) who had me check incoming voltage. There is 120vac to the unit but my Klein outlet tester shows an open ground. Measuring at the junction box I find voltage to ground on L and N lines. Unit must be on a grounded properly polarized CKT to operate correctly.
Timothy J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced stop. Unit checks ok.
Timothy J.
DRYER WHIRLPOOL WED5000DW2 Checked voltage at the service block and found 0vac between L1-L2. Between them and N there is 120vac. The heater runs off of L1-L2 240vac CKT. The motor runs off L1-N voltage. Checked the breaker and found the labeling confusing. Advised the customer to consult an electrician to resolve the homes power issues. Documented with WPTP(7727546103)
Timothy J.
DISHWASHER MAYTAG MDB8989SHZ0 Installed control and tested unit. Wash motor is operating. Did not install sump. Unit operating as designed. Unit is on a grounded polarized CKT.
Tom R.
REFRIGERATOR JENN-AIR JFC2089WEP11 "Visual inspection shows frozen water sheets in bottom of FC, no issue with IM. Entered diagnostics, found Defrost circuit functional, Evap Fan and Damper Door operational. Water trail coming from drain pan during defrost, customer states water leaking out once per day, clear Drain Tube. job complete."
Randy C.
DISHWASHER - BUI WHIRLPOOL WDF760SADB1 Concern not starting won’t initiate the wash motor cycle. Bad motor all controls working. Needs pump n motor. Detergent opening and closing properly. ; ordrng 1 WPW10671942 (sump and motor assy)
Raymond D.
KITCHEN WHIRLPOOL WDT730PAHZ0 Replaced control panel and UI. Boards are defective. Need to reorder.; ordrng 1 W11305308 (cntrl-elec) and 1 W11368911 (UI)
Tom R.
DRYER WHIRLPOOL WGD5100HC0 "Installed Sensor Strips X 2 and Wire Harness, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Jonathan C.
WASHER MAYTAG MHW5630HW0 Installed valves tested no leaks working to spec
Jonathan C.
DRYER MAYTAG MEDX655DW0 Found catch bad replaced tested working to spec
John B.
MICROWAVE KITCHENAID KMLS311HSS-6 Installed two new lamp assemblies for the work area. The panel control for the lights on the left side. The ballast is the incorrect one. Had to do some research to find the right balance. The lights do not change illumination from low medium and high. Ordering parts.; ordrng 1 W11117964 (transformr)
Jonathan C.
WASHER MAYTAG MVWB835DW5 Found lid lock not locking and cold valve not opening replaced tested working to spec
Jonathan C.
WASHER MAYTAG MHW5630HC0 Tested unit found f0e2 and f0e5 fond over suds talk to customer about soaps Nd clean unit with vinager she just happy with unit
Tyler F.
RANGE WHIRLPOOL WFG550S0HZ1 Customer stated that the left rear burner and front burners are not working. Ordering rear burner not in stock.; ordrng 1 WPW10515454 (burnr-head)
Joe M.
REFRIGERATOR WHIRLPOOL GX5FHTXVQ00 Replaced bimetal job complete
Joe M.
WASHER WHIRLPOOL WTW5000DW2 "Replaced motor and capacitor. Tested unit, unit is functioning as designed. Job complete."
Danny G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Not dispensing ice Replaced motor and spring and coupling Reinstall unit and test dispenser and unit is working properly
Tyler F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer stated that refrigerator evaporator is frozen over. Ordering refrigerator evaporator fan motor in stock customer to defrost starting today.; ordrng 1 W11087438 (motor-evap)
Danny G.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Unit keeps powering off Called tech line and they advised to replaced fan motor Replaced fan motor Used steam gun to defrost evap coverReinstall unit and ran a test cycle 4 and unit completed with no issues All fans are working properly Advised client to allow 24hrs for unit to reach proper temp .
Danny G.
WASHER WHIRLPOOL WFW8620HW1 Unit won’t start a cycle lFound faulty door latch Replaced latch Ran a test cycle and unit completed with no issues and no leaks Unit is working properly
Tyler F.
DRYER MAYTAG MGDC215EW2 Customer stated that the unit will not start. Found broken door switch. Fixed and tested and found drum fill not turn. Found motor pulley broke. Ordering pulley in stock.; ordrng 1 WP8066184 (pulley-mtr)
Rod H.
REFRIGERATOR KITCHENAID KRFF707ESS01 Preid parts were installed an ice maker now going through diagnostics as designed24-48 hrs b4 be for ice will fill bucket.
Rod H.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Lights in ffd ceiling and freezer not workingComfirmedShorted freezer led module.........replaced.; pckd up 1 W10908166 (module)
Tyler F.
DISHWASHER KITCHENAID KUDS02FRSS4 Customer stated that the unit is making noise. Found sump is making noise. Customer wants to repair. Ordering sump in stock.; ordrng 1 WPW10780877 (pump&motor)
Jaime G.
WASHER MAYTAG MVWC565FW0 Found transmission leaking and not agitating. Had parts orderedPLS. ALLOW 1.5 hours to do job; ordrng 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
Cruz B.
WASHER MAYTAG MVWB835DC0 "Need more work- found panel ui to be stuck buttons are not responding, can not go into diagnostic testing, lights are on, will use cntrl on next visit ordering part for unit. ; schdld next appmnt for 4/9 THU !"
Randy C.
WASHER MAYTAG MVWC565FW1 Removed and replaced all parts ordered. Tested now working. All ops normal. Cx approves. Job complete
Randy C.
WASHER MAYTAG MAV7504EWW Documented w warranty part NLA. They will contact client for follow up replacement. Close out our side for diagnosis. Job complete.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Please order parts ; ordrng 2 W10660728 (module)s
Raymond D.
DRYER WHIRLPOOL WGD92HEFC1 "Replaced vent grill and tested, unit functions as designed."
Frank P.
REFRIGERATOR KITCHENAID KSSC42FTS02 Customer no powerInstalled main control console boardTested PassedJob completed
Tyler F.
WASHER WHIRLPOOL WTW7300DW1 Customer stated that the unit is not working found error code for temp sensor on valve. Removed and replaced valve tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW5000DW3 Customer stated that the unit is not unlocking after the cycle. Removed and replaced lock and strike. Tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRSC703HDS00 Customer stated that the doors were not even. Adjusted the refer door to level. Tested all works good at this time.
Steven W.
WASHER WHIRLPOOL WTW8500DC0 "Ran diagnostics. Had f6e3, f2e1 error codes. Found gear case worn, noisy in agitation, control panel not responding properly. Wash plate is stuck. Needs control panel, control, gear case, wash plate, and screw.; 1 W10752187 (SCREW) and 1 W10752283 (WASH PLATE ) and 1 W10811956 (GEAR CASE) and 1 W10812418 (CONTROL) and 1 W10838672 (CONSOLE)"
Tyler F.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated that the unit is not washing the dishes. Found sump has voltage but is not working. Removed and replaced sump tested all works good at this time.
James M.
WASHER WHIRLPOOL WTW8040DW4 Found unit water valve not responding during operation. Ordering new housing. Will return when parts arrive. ; ordrng 1 W11173597 (housing)
Tyler F.
WASHER MAYTAG MVWB835DW Customer stated that the unit is making a noise when in spin cycle. Found no error codes. Cycle tested unit. Could not recreate sound. Found wash plate loose. Fixed and tested all works good at this time.
James M.
WASHER WHIRLPOOL WTW5000DW3 U it had bad lid lock. Ordering new. Will return when part arrives. ; ordrng 1 W11307244 (latch)