Service History 197

We serviced a

JENNAIR REFRIGERATOR

Model JBSS48E22L00

Near Los Angeles, California 91367

Richard

Job Details: 09/27/2025

Ordering evaporator with heater possible sealed system issue also need this during the week in the a.m. to contact tech-support and run checks with tech-support; ordrng 1 W11629714 (Evaporator with heater)

We serviced a

MAYTAG FREEZER

Model MRFF4136RZ01

Near Fresno, California 93706

Timothy

Job Details: 09/27/2025

Customer states the FC a will defrost occasionally and there is a sound present.Unit is under warranty.Tested unit and identified the sound as the evaporator fan. The control would not go into forced defrost mode. Ordering control and associated evaporator heater and fan parts.; ordrng 1 W11642241 (Control) and 1 W11024089 (EVap fan motor) and 1 WP2169142 (Fan blade) and 1 W11708428 (Evaporator harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Bakersfield, California 93312

Kenneth

Job Details: 09/27/2025

Customer states unit not making ice. Unit is under warranty. Replaced Icemaker. Heater and control. Water valve sent out was incorrect. Ordering the the correct valve. ; ordrng 1 W11482383 (Valve)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Santa Maria, California 93455

George

Job Details: 09/27/2025

Per office rescheduling due to no service paid per office ok to reschedule.; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1835VFB

Near San Bernardino, California 92411

Robert U.

Job Details: 09/27/2025

Customers complaint is the unit not cooling what so ever. I found the defrost timer defective and stuck. I tried advancing with no success. Will order and replaced the defective defrost timer. No changes the unit is less then a year old. ; ordrng 1 5304526183 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Clovis, California 93619

David

Job Details: 09/27/2025

Well have to call Tech on Monday as they are closed on Saturday; schdld next appmnt for 9/29 MON !

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WGD7500GW0

Near Oxnard, California 93035

Isidro

Job Details: 09/27/2025

"Unit in warranty, customer states units UI panel is not working or making signal beep. On closer inspection I found a faulty UI control panel with stuck key and no signal, correcting issue by; ordrng 1 W11124277 (Overlay UI console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Bakersfield, California 93307

James

Job Details: 09/27/2025

Cx stated that unit stopped cooling and wont cool for several hours. Warranty. Inspected unit. Unit currently cold in fridge approx 37 degrees. And freezing in freezer approx 1 degree. Replaced ui control. Ordering new control box and thermistor. ; ordrng 1 W11203924 (Control) and 1 WPW10384183 (Thermistor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Baywood-Los Osos, California 93402

Jack

Job Details: 09/27/2025

Customer stated they are out of town. Will not be back tell 10 or 11. Customer stated unit is dripping at the dispenser were i also found a air leak at dispenser were mold is there. Air leak. Seal in freezer is having an issue. Moisture at Icemaker in fresh food area. Needs replacement of Ui board and dispenser flap. WPW10606117 door ice. Heater W11741469. W11159728 gasket seal. AFL service pointer number 28. ; ordrng 1 WPW10606117 (Door ice) and 1 W11741469 (Heater) and 2 W11159728 (Gasket seal)s

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Santa Maria, California 93458

George

Job Details: 09/27/2025

"Received a call for service customerstated washer making a noise found bad drain pump need this parts to.; (created new UIS, deleted prior attachment to UisID 497396), ordrng 1 W11399437 (Pump)"

We serviced a

AMANA RANGE

Model AGR6303MMS0

Near Bakersfield, California 93312

Kenneth

Job Details: 09/27/2025

Customer states the glass of the unit is getting really hot. Unit is under warranty. Put unit into a back at 350 and after about 20 minutes the glass was reading about 120 degrees at the top. Informed customer that I wouldnt be able to do much about how hot the door gets due to there only being 2 pieces of glass and no insulation. Will call and document with techline.; schdld next appmnt for 9/30 TUE !

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Paso Robles, California 93446

Jack

Job Details: 09/27/2025

Customer stated unit went out in the middle of cooking. No display or anything. Found the breaker was tripped. Ran every element on stove top and warming plate. Everything tested after putting breaker back on. Running a preheat also. Making sure unit is performing correctly. Ran a preheat then noticed it shut breaker off. W11707155 control board. Unit is new and is under manufacturer warranty. Complaint is that it shuts off. Will have an electrician check the breaker box. ; ordrng 1 W11707155 (Control board)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Nipomo, California 93444

George

Job Details: 09/27/2025

Service fee only covered Receive a call for service customer stated unit constantly running concession for service calling in safety Monday to document.for control replacement.; ordrng 1 W11513246 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3336SZ

Near Bakersfield, California 93308

James

Job Details: 09/27/2025

Cx stated no ice from ice maker and unit not cooling enough. Warranty. Inspected unit. Non responsive ice maker. Nothing in freezer to hold temp. Ordering new ice maker and main board. ; ordrng 1 W11758092 (Main board) and 1 W11757880 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Lancaster, California 93536

Daniel M

Job Details: 09/27/2025

Set data loggers in fridge and freezer compartments. Returning in 10 days to collect data. ; schdld next appmnt for 10/7 TUE !

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM7

Near Fontana, California 92337

Robert U.

Job Details: 09/27/2025

Customers complaint is the ice maker not making ice and door gasket torn. The valve for the ice maker is not closing all the way allowing the tube to freeze and the fill cup for the ice maker. Will order and replace all parts needed. The unit is cooling just fine. Unit under warranty so no changes. ; ordrng 1 WPW10312696 (Valve) and 1 W10830055 (Gasket) and 1 W10882923 (Ice maker) and 1 W11415785 (Tube water)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bakersfield, California 93313

Aaron

Job Details: 09/27/2025

Had to break out wash plate could not get the center post off of it. Have to reschedule. Need to get a gear puller to get rid of the stuck on wash plate block.; schdld next appmnt for 10/1 WED !

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hanford, California 93230

Enrique

Job Details: 09/27/2025

"Customer reports, dryer shuts off during drying cycle. In warranty. Ran a diagnostic test and found, shorted drive motor. Ordering motor and wheel.; ordrng 1 WP694089 (Wheel) and 1 279827 (MOTOR-DRVE)"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Modesto, California 95354

Timothy G

Job Details: 09/27/2025

New warranty. Cx complaint is knocking noise while running. Inspected and found abnormal noise coming from idler and motor areas. Need to follow up to repair. Scheduled for my next Saturday. Any time.; ordrng 1 W10837240 (Idler) and 1 W11549461 (Motor) and 2 WPW10314173 (Rollers)s

We serviced a

BOSCH DISHWASHER

Model SHX87PZZ5N/01

Near Los Angeles, California 91406

Tom C

Job Details: 09/27/2025

"Customer complaint of continued issues.Found the crystal dry/zeolite drying system to have a broken bolt, non repairable, which caused the leaking issue.Customer declined estimate, only service has been paid. No further work to be done.; ordrng 1 11028084 (Water softener)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Fresno, California 93727

David

Job Details: 09/27/2025

Went to install suspension found purchase switch drop out ordering control ; ordrng 1 W11481108 (CONTROL)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS01

Near Pasadena, California 91107

Stephen

Job Details: 09/27/2025

"Warrenty . Customer states not cooling properly in both sections . Picked up data loggers. . 41.7f in RC, 8.9f in FC. Replaced HV control. Reschedule for results.; O-emld tckt"

We serviced a

GENERAL ELECTRIC RANGE - ELECTRIC

Model JB256RT3SS

Near Bakersfield, California 93305

Aaron

Job Details: 09/27/2025

"Apartment Unit A 203. Case# 18329501In warranty. Cx states the range tops set off breakers when using the cooktop burners , called tech line the RA12-23 bulletin , I homed all burners good , bulletin said to replace the burners , unit trip when any of the 4 burners are on individually can take up to 8 minutes to trip breaker , tested oven ok now at this issue , needs all 4 burners per tech line ; ordrng 2 WB31X46067 (Burners 6)s and 2 WB31X46066 (8 burners)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Santa Maria, California 93454

George

Job Details: 09/27/2025

Received a call for service washer constantly draining replaced control retested on a lock and spin ok complete

We serviced a

WHIRLPOOL COOK TOP - ELEC

Model WFE550S0LZ3

Near Bakersfield, California 93313

Kenneth

Job Details: 09/27/2025

Customer states front right element not working properly. Unit is under warranty. Replaced element and switch for the front right element and tested. Unit is working propetly. Customer approves function at this time.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AFA

Near Lancaster, California 93535

Daniel M

Job Details: 09/27/2025

In warranty. Cx states unit is leaking from fill tube. Replaced fill tube. Test for proper seal and leaks. No leaks detected. Icemaker completed fill and harvest cycle. All components checked good. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Tulare, California 93274

Enrique

Job Details: 09/27/2025

"Customer reports, WASHER IS THROWING ERROR CODES. IN WARRANTY. REPLACED CENTRAL ELECTRIC, DRAWER, DISPENSER (FAUCET SWITCH) ASSEMBLY AND DETERGENT SENSOR. WASHER IS OPERATING AS DESIGNED. JOB COMPLETE."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Manteca, California 95337

William

Job Details: 09/27/2025

"No codes, in warranty, cx states unit not cooling, replaced compressor, dryer, installed access port, checked for leaks with nitrogen, recharged sealed system system, unit cooling at this time."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Camarillo, California 93012

Isidro

Job Details: 09/27/2025

"Unit is Not in warranty,customer states rinse aid dispenser is not dispensing, I found the unit to have a defective dispenser, gave customer an estimate she declined repairs at this time of service"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHM08

Near Yucaipa, California 92399

Rod

Job Details: 09/27/2025

"States, over freezing in ffd compartmentThermistor in damper shorted.replaced same"

We serviced a

WHIRLPOOL RANGE - ELECTRIC

Model WFE550S0HZ1

Near Fresno, California 93722

Timothy

Job Details: 09/27/2025

Customer states all buttons do not work correctly.Unit under extended warranty.Replaced control and tested.

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Victorville, California 92394

Israel P

Job Details: 09/27/2025

Replaced faulty dispenser assembly and tested the unit unit now works properly. Job is complete.

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTD48EASW0WB

Near Apple Valley, California 92307

Israel P

Job Details: 09/27/2025

Replace shaft assembly on drum and tested the unit unit now works properly with no noise. Job is complete.

We serviced a

KITCHENAID RANGE

Model KGCG260SAL4

Near Riverside, California 92509

Robert U.

Job Details: 09/27/2025

Customers complaint is the wires going to the igniter broke off. I ordered and replaced all four igniters and the wires going to the spark module. After doing so the burner are now all working properly. The spark is now able to make it to the burner. No changes the customer has an extended warranty. Job completed.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Fresno, California 93705

Timothy

Job Details: 09/27/2025

Customer states the units door falls open.The unit is under warranty.The door hits on the RH side and has caused the LH hinge to unlatch. Reset hinge a leveled unit so the door closes evenly. Tested door operation and found it working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Hanford, California 93230

Enrique

Job Details: 09/27/2025

"Customer reports, TAKES MULTIPLE CYCLES TO DRY. In warranty. Ran a diagnostic test and found, dryer not blowing air out properly and making loud noise. Wheel was clogged with lint. Removed obstruction, retested it. Unit operating as designed. Job complete."

We serviced a

GENERAL ELECTRIC DRYER

Model GTD42GASJ2WW

Near Palmdale, California 93550

Daniel M

Job Details: 09/27/2025

In warranty. Cx states unit is not hea. Visual inspection of components shows that thermostat is not reading properly. Replaced thermostat. Test for proper functions. Unit is heating properly. All components are working properly. Job complete

We serviced a

KITCHENAID OVEN

Model KOEC530PSS01

Near Modesto, California 95358

Timothy G

Job Details: 09/27/2025

New warranty. Cx complaint that there was burnt marks on bottom and gasket is not staying on. Inspected unit and found gasket to be defective. Pins are missing. Replaced with new and is good. Marks in side did come off. Looks like it was sticky from packaging tape. Unit is all cleaned and is per design. Cx approved repairs. Job completed ; used 1 W11692454 (Oven gasket) from stock

We serviced a

MAYTAG DRYER

Model MGD6630HC1

Near Oxnard, California 93030

Isidro

Job Details: 09/27/2025

"Unit not in warranty, under Authorization # M1F4T91WL1 for diagnosis, service fee only, i found a worn belt, installed new belt and vacuumed unit is operating as designed at this time of service ; used 1 661570Vq (Belt) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Los Angeles, California 90077

Tom C

Job Details: 09/27/2025

"Customer complaint of no heat from unit.Found metal-cut-offs blown. Replaced both within the kit, and then tested unit. Unit is functioning as designed at time of departure.Vents clear, customer understands and is proactive about checking theirs.Repair cost covered by AIG warranty."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Ventura, California 93003

Isidro

Job Details: 09/27/2025

"Unit not in warranty, customer states noisy valve and slow water. I found a clogged water filter also ice bucket was stuck, customer stated he will buy his own filter. No labor charge, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near California City, California 93505

Daniel M

Job Details: 09/27/2025

In warranty. Cx states unit is making whining noise while in operation. Visual inspection of components shows that belt is not seated properly. Made adjustments to belt. Test for proper functions. Test unit through service mode. All components checked good. Unit is working properly. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Colton, California 92324

Robert U.

Job Details: 09/27/2025

Customers complaint is there unit not spinning or draining. I ran diagnostics and found two error codes. Most recent is a f1e2 drive motor over voltage. I checked the power going to the unit and it was correct at 120.8. Second error code is a f0e3 overloaded. I removed the error codes stored and ran a diagnostic cycle. All functions restored and working after removing the error and recalibrating the control. I made sure the unit was leveled as well. I ran three diagnostic cycle and all functions are working properly. No changes the unit is under manufacture warranty. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Los Angeles, California 91342

Tom C

Job Details: 09/27/2025

"Customer complaint of issues with top rack.Found upper rack stop laches not engages properly.Reafixed rack stops, verified their security. Unit functioning as designed at time of departure. Work was done under warranty."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Fresno, California 93722

Timothy

Job Details: 09/27/2025

Customer states the upper rack does not work correctly Unit is under extended warranty.Replaced the adjusters and tested. Unit checks ok.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Santa Maria, California 93458

George

Job Details: 09/27/2025

Received a call for service customer stated washcycels long time and leavings clothes wet at end of wash found exexively soap removed retested on a fill drain and spin ok complete.

We serviced a

MAYTAG DRYER - ELECTRIC

Model MEDC215EW1

Near Parlier, California 93648

Enrique

Job Details: 09/27/2025

"Customer reports, dryer is not powering on. In warranty. Ran a diagnostic test and found, open thermal fuse. Replaced thermal fuse, retested it. Unit operating as designed. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Bakersfield, California 93306

Aaron

Job Details: 09/27/2025

In warranty. Cx states right side burner grate is separating and coming apart verify that the left side has a unwelded rib cracked defective part. Also the center burner is not have a full flame pattern. Replace the metal burner head assembly tested operations. Unit is working as designed as well. Left old parts with customer

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Ceres, California 95307

Timothy G

Job Details: 09/27/2025

"Warranty. F5e2 f0e2 over suds and lock failure. Cx says it finishes cycle but with time remaining. Ran diagnostic test and codes reviewed. Inspected bellow seal and found debris clogging. Removed bellow seal to remove and clean debris. Reassembled, Ran tests again and unit is passed all tests. Job completed"

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW0

Near Oxnard, California 93036

Isidro

Job Details: 09/27/2025

"Unit in warranty, customer states unit is noisy when spinning. I found the a noisy Gearcase with busted bearing sound like a jet also a seized agitator spline, I installed new Gearcase, agitator and slider, calibrated machine, ran diagnostics test its now operating as spinning smoothly as designed at this time of service, cx approved repair"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Manteca, California 95336

William

Job Details: 09/27/2025

"No codes, in warranty, defrosted & checked freezer door rail function, checked door seal, removed residue from freezer your gasket, unit operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near Ceres, California 95307

Timothy G

Job Details: 09/27/2025

Warranty. Cx complaint takes 4 hours to complete. Ran tests and found igniter is not light right away. Takes 2 minutes. Disassembled unit and replaced igniter with new parts. Reassembled retested and now igniter is glowing white and lights right away per design. Ran vent test kit and failed. Advised Cx to clean vent for unit to pass test. Unit passed vent test with vent off of unit. Job completed

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH4502BF

Near Visalia, California 93291

Enrique

Job Details: 09/27/2025

"Customer reports, dishwasher is not powering on. In warranty. Ran a diagnostic test and found, E1 fault- wash pump does not work. Drain hose was clogged up. Removed obstruction, tested it. Unit operating as designed. Job complete."

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Victorville, California 92392

Israel P

Job Details: 09/27/2025

The customer complaint was that the unit will not start cycles and when it does that it will jump straight to finished . Unit is under warranty. Tested the unit on the lid lock actuator and water valves. All components tested good. Found that unit has a miscommunication between panel and control board. Replaced both boards and tested unit unit now works properly. Job is complete

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Apple Valley, California 92308

Brandon

Job Details: 09/27/2025

In warranty. Customer states that the unit Was glitching. Found that the control board was not responding. UI test was a success. Installed a new control board. Did a calibration test. Unit passed all tests. Unit works.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSR4501AP0A

Near Calabasas, California 91302

Richard

Job Details: 09/27/2025

"Upon arrival, inspected unit found units middle with the wheels, not on the track on the one side, causing unit to droop down when putting dishes in it put units wheels back in track tested unit. Unit is operating as intended. Customers also stated about the lower rack. I advised her that there is no track that it just sits on the rails formed into the tub and that is how the unit is made all operations are normal with the unit now job complete unit is covered under manufacturer warranty. Zero dollars was paid job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Bakersfield, California 93312

Kenneth

Job Details: 09/27/2025

Customer states unit not draining. Will take 2-5 times of pressing cancel to fully drain. Unit is under warranty. Found unit not draining well due to a floating restriction inside the drain hose. Piece of packaging had slipped through and was floating in drain hose. Removed and flushed drain hose. Unit is working properly. Customer approves function at this time.

We serviced a

WHIRLPOOL DRYER

Model WGD5600SQ0

Near Apple Valley, California 92308

Brandon

Job Details: 09/27/2025

In warranty. Customer states that the unit is not drying clothes. Found that the igniter was white and found that the cut off was bad. Installed all parts. Tested unit. Unit works.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Modesto, California 95350

Timothy G

Job Details: 09/27/2025

Warranty. Cx complaint is unit doesnt want to spin. Ran diagnostic tests and found faile cam assembly. Replaced cam with truck part and retested. Passed. Unit working properly. Job completed.; used 1 W10721967 (Sprutch) from stock

We serviced a

HISENSE FREEZER

Model CFU14N6AWE

Near Fresno, California 93727

Joe P

Job Details: 09/26/2025

"Evaporator frosted over defrost issue , checked heater resistance open. Reed switch cover broken so fan is not coming on and doors closed. Will need evaporator heater and reed switch cover housing. Will need to call Hisense to order parts and talk to tech line.Will need to pseudo this for Tuesday.; schdld next appmnt for 9/30 TUE !"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Hesperia, California 92345

Israel P

Job Details: 09/26/2025

Customer complaint is that the oven gets too hot. Unit is under warranty. Diagnosed the unit and found that the unit has a faulty control board that is letting the temp of the oven get too hot. Will be ordering and new control board.; ordrng 1 W11620481 (CB) and 1 WPW10181986 (Sensor)

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Victorville, California 92394

Israel P

Job Details: 09/26/2025

Cx complaint is the dispenser is broken and isnt dispensing liquids into washer. Unit is under warranty. Tested unit and seen that inside dispenser is stripped and isnt letting drawer sit properly causing improper wash of liquids. Will be ordering and replacing assembly.; ordrng 1 W11752344 (Dispenser assembly)

We serviced a

WHIRLPOOL MICROWAVE

Model WOEC5930LZ00

Near Manteca, California 95337

Andrew

Job Details: 09/26/2025

"Cust stated warranty yes. Warranty . Srs 7740873514 . Cust stated Microwave not heating evenly, loud noises Microwave. Cx complaint upon arrival ran programmed diagnostics found. Found display button not functioning. Found loose display button wire. Attached microwave display wire to main control board. Found loose Microwave arm noisy attached microwave shaft and ring turn. ; ordrng 1 W11179756 (Shaft) and 1 W11110134 (Ring turn)"

We serviced a

MAYTAG RANGE

Model MFES4030RS0

Near Modesto, California 95350

Cruz

Job Details: 09/26/2025

"Unit in warranty- cx states Front right burner NOT WORKING, ONLY ISSUE- found right burner switch and right big burner to be shorted out- ordering parts for unit. ; ordrng 1 W11517959 (Burner) and 1 W10857622 (Switch)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBG2277RF9

Near San Luis Obispo, California 93401

George

Job Details: 09/26/2025

Received a call for service not cooling in freshfood area found ice build up under tower order tower and 2 gaskets for repair .; ordrng 1 5304510254 (Air tower) and 2 5304508008 (Gasket)s

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Porterville, California 93257

J.E.

Job Details: 09/26/2025

"In warranty, customer complaint is NOT DRAINING AND DOOR IS LOCKED. Cycle unit and found no power coming to drain pump. Installed harness check power at drain pump once again found no voltage. Also found no voltage at control board unit will need new control board to complete repair.; ordrng 1 W11553774 (CNTRL-ELEC)"

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW1

Near Thousand Oaks, California 91362

Richard

Job Details: 09/26/2025

"Upon arrival, removed stater main control board and replaced all four shock absorbers tested unit unit started but went straight into a drain gave an F3E1 error code pressure switch code ordering a new pressure switch. Will need to return on Tuesday.; ordrng 1 W11316246 (Pressure switch)"

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Oxnard, California 93035

Isidro

Job Details: 09/26/2025

"Unit in warranty, customer states unit does not spin or operate. I found a torn belt and broken motor belt pulley, correcting issue by; ordrng 1 W11549461 (Motor drive) and 1 WP697772 (Wheel blower)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Bakersfield, California 93311

Kenneth

Job Details: 09/26/2025

Customer states unit not making ice. Unit is under warranty. Found unit not producing ice due to temps in the freezer not being cold enough. Found 5e colder temp in the freezer was around 18 degrees. Informed customer that the unit is cooling well which is why theres no ice and that would need to be a sealed system issue. Ordering new compressor. Will come with filter drier. ; ordrng 1 W11557425 (Compressor)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Firebaugh, California 93622

Tom S

Job Details: 09/26/2025

"UNDER WARRANTY- CX Stated, Other.wash cycle stops at spin empties and fills and spins. neve finishes. cx has to hit . . .CX stated only issue is unit losing balance all the time. Found the suspension rods very worn out. Suspension needs to be replaced. ; ordrng 1 W11396716 (SUSPENSION)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Visalia, California 93291

Enrique

Job Details: 09/26/2025

"Customer reports, ice maker is not producing ice. In warranty. Called Techline sr7742480236, we ran a diagnostic test, and checked all the components. Found frozen fill tube. Techline instruct to replace user interface. ; ordrng 1 W11636543 (Ui)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Los Angeles, California 91311

Sean W

Job Details: 09/26/2025

"In warranty, cx complaint is that unit is stopping when clean indicator light is lit, Ui displaying F10E1 error code, dishwasher needs new dispenser and main control board.; ordrng 1 W11120155 (Control board) and 1 W10861000 (Dispenser)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Lemoore, California 93245

Tom S

Job Details: 09/26/2025

"UNDER WARRANTY- CX stated, washer stops running during spin cycle. Sometimes also stops right after filling with water.Pressure sensor in ACU is faulty, ACU needs to be replaced. ; ordrng 1 W11608056 (CONTROL)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS01

Near Atascadero, California 93422

Jack

Job Details: 09/26/2025

Customer states on dripping in dispenser area. But not all the time. Moisture in and around ice seal in fresh food. A lot of moisture around the freezer door on top. Andrew with tech line. Test 19. 120 volts and need to replace Ui board in front door. Moisture on door there is a fix for it. Sr 7742479628. AFL episode 28 is the video to fix issue for freezer door moisture time frame is 30:28. W11159728 seals. Unit is new and little over a month away. Ui board W11753082. ; ordrng 2 W11159728 (Gasket seals)s and 1 W11753082 (Ui board)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Hesperia, California 92345

Cesar

Job Details: 09/26/2025

"Customer states will leave clothing wet, unit in warranty found f8e1 long fill code tested unit and found failed water valve ; ordrng 1 W11614515 (Valve)"

We serviced a

BOSCH DISHWASHER

Model SHP65CM5N/25

Near Nipomo, California 93444

Jack

Job Details: 09/26/2025

Customer stated that door is popping open again. Unit is not washing properly. Cory with tech line. Inner door 00688501 door latch assembly 10025890. 8054400938 file number. Didnt see were but was on a video call with tech line. Found inner door was crushed in on both corners. Replacing inner door and latch assembly. Customer complaint is its been doing this since day one. Pictures of pop in pictures. New latch number assembly 10028963. ; ordrng 1 00688501 (Inner door) and 1 10028963 (Latch assembly)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFC2353AFD

Near Hesperia, California 92344

Cesar

Job Details: 09/26/2025

"Customer stated no ice production in fresh food ice maker unit in warranty. Test :68 =5D, test: 45 =22D, test: 39 =1D, test: 30= 3D, test: 29=45D, test: 78= emp, test: 50= harvest pass, test: 62= fan pass, test:56 valve filled, test: 72heater = 14-16 in 3 min file1004595758 per tech line to replace UI per tech line they say they have had UI shut ice maker off and not show it on the display ; ordrng 1 5304530929 (UI)"

We serviced a

FRIGIDAIRE WALL OVEN

Model FPEW3077RFG

Near Tulare, California 93274

Enrique

Job Details: 09/26/2025

Parts research. Marcone does not show part # needed.; schdld next appmnt for 9/27 SAT !

We serviced a

KITCHENAID OVEN

Model KFGG500ESS8

Near Modesto, California 95358

Andrew

Job Details: 09/26/2025

Prior Issue Oven Not Working - Gas - Control Not Working Please call tech line while in the kitchen. Bake high temperature and low. Case srs number. 7742463408. Cust stated. Warranty yes. Oven Not Working - Gas - Control Not Working. Cx complaint upon arrival ran programmed diagnostics found . Found no error code s.. Tested okay components out operations as according to protocols designed. ; schdld next appmnt for 10/3 FRI !

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW3

Near Santa Maria, California 93455

George

Job Details: 09/26/2025

Received call for service customer stated unit leaking on steam and steam not responding at times need this parts to.; ordrng 1 W11595209 (Counsel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Bakersfield, California 93312

Kenneth

Job Details: 09/26/2025

Customer states unit not drying or heating. Unit is under warranty. Found unit with F7E1 error code heater fault. Faulted heater circuit in control. Ordering new wire harness. Will replace thermostat and control on return visit. Found the wash arms not turning. Both arms need to be replaced. Ordering wash arms. ; ordrng 1 W11697182 (Harness) and 1 WPW10491331 (Wash arm) and 1 WPW10498900 (Arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Covina, California 91722

Stephen

Job Details: 09/26/2025

Extended warranty. Customer states it is not making ice. Ran test 44- 23. Found broken wires at FC door hinge area. Needs FC door. 2 count job. Allow 1 1/2 hours. ; ordrng 1 LW10691266 (Door-FC) and 1 WP4373559 (Coupler 5/16 x 1/4) and 1 W10782424 (Ring 5/16) and 1 W10782423 (Ring 1/4)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Arroyo Grande, California 93420

Jack

Job Details: 09/26/2025

Customer stated that unit is dripping at dispenser. Talked to Scott in office. Sending out check valve also and inner valve. Inner valve is leaking. Wasnt able to do job. Didnt have inner valve. Customer will be gone for a week. Reschedule to the 6th October. Unit is under ext warranty. ; schdld next appmnt for 10/7 TUE AM

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near Simi Valley, California 93065

Richard

Job Details: 09/26/2025

"Upon arrival, inspected unit found unit making somewhat normal buzzing. Noises unit does have low ice production according to consumer I am ordering the possible buzzing issue would be icebox cooling fan assembly condenser fan assembly. Also ordering both roller wheels as one of them is broken. Will need a second man to help lift the refrigerator and tilt it back to replace these roller wheels.; ordrng 1 W11407678 (Icebox cooling fan assembly) and 1 W11574308 (Evaporator fan assembly) and 1 W11763410 (Left-hand roller wheel) and 1 W11763410 (Right hand, roller wheel)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW

Near Glendale, California 91205

Oscar

Job Details: 09/26/2025

"So after installation of previously diagnosed parts and components , tried to run a factory calibration but couldnt because couldnt access diagnostics. Tried running a quick cycle and unit filled, washed but did not drain it spin. So because of circumstances, called whirlpool to document and support and spoke with Randy, we did a few check points and due to results , Randy recommendations were to replace the board one more time and lower harness as well. SR 7742480213.; ordrng 1 W11608056 (ACU) and 1 W11450611 (Lower harness)"

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model MGD8630HC3

Near Bakersfield, California 93309

James

Job Details: 09/26/2025

Customer stated unit not drying properly only drying properly on time to dry. Warranty. Inspected unit unit dry sensor is not working correctly ordering new housing assembly and sensor.; ordrng 1 W11702231 (Sensor) and 1 W10906551 (Housing assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Victorville, California 92392

Cesar

Job Details: 09/26/2025

Customer states will not cool. Unit in warranty found evaporator frozen over restricting air flow causing unit not to cool put unit in defrost mode heater has 120v and draws 3A determined software program issue ; ordrng 1 W10843055 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF7736PZ01

Near Bakersfield, California 93314

Aaron

Job Details: 09/26/2025

"Needs 2 call count In warranty. Cx states refrigerator is not making ice , test 56 showed E2 , needs new adapter and ice maker, ordered parts ; ordrng 1 W10864518 (adapter)"

We serviced a

GENERAL ELECTRIC WASH DRYER COMBO

Model GUD27ESSM1WW

Near Ventura, California 93003

Isidro

Job Details: 09/26/2025

"Unit in warranty, customer states unit is noisy and not drying properly, on closer inspection I found worn front bearing assembly or slides, among other problems with unit, correcting issue by; ordrng 1 WE1M1068 (Handle) and 1 WE03X27250 (Top bearing) and 2 WE3M51 (Slides)s and 2 WE3M52 (Slides)s and 1 WE14X27471 (Trap duck assembly) and 1 WE12M29 (Belt)"

We serviced a

WHIRLPOOL DISHWASHER

Model GU1200XTLQ2

Near Camarillo, California 93010

Richard

Job Details: 09/26/2025

"Upon arrival, inspected unit found unit completely dead unit on control panel nonresponsive unit is getting 120 from wall need a main control board main wire harness and control panel. All of these parts are no longer available. Unit is non-repairable due to parts not being available. Unit is over 20 years old. It is covered under a third-party warranty company.; ordrng 1 WPL8534916 (White console) and 1 WPL8534931 (Main wire harness) and 1 WPL8534963 (ACU)"

We serviced a

MAYTAG WASHER

Model MVW7232HW

Near Visalia, California 93292

J.E.

Job Details: 09/26/2025

"In warranty, customer complaint is THE UNIT IS NOT FILLING WITH WATER. Cycled unit and found faulty control faulty water valve and worn slider. Need slider to complete repair. Called square trade to request slider assembly. ; ordrng 1 W10734521 (SLIDER)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rialto, California 92376

Robert U.

Job Details: 09/26/2025

Customers complaint is the unit not washing the dishes properly nor is it heating properly. The unit has one error code stored. F4e3 wash motor not running. I ran a diagnostic cycle and the motor came on but hesitated at first. I checked power going to the heating element and only sending 11-13 volts to the heater. The heater doesnt look in the greatest of shape so will replace the heater as well. Ordered a heater pump and motor assembly and a main control. The unit is under warranty so no changes. ; ordrng 1 W11025157 (Pump and motor) and 1 W10518394 (Element) and 1 W10906426 (Control electric)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Victorville, California 92392

Israel P

Job Details: 09/26/2025

The customer complaint is that the unit has a loud noise when running. The unit is covered under warranty. Tested the unit and found that unit has a loud noise coming from faulty evaporator motor. Will be ordering and replacing motor. ; ordrng 1 W11334745 (Evap Motor) and 1 WP67006337 (Fan blade)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Hesperia, California 92345

Israel P

Job Details: 09/26/2025

"The customer complaint was that the unit has a noise in the freezer section along with it shut off and give a PO code. The unit is covered under warranty. Diagnose the unit and found that the unit has ice buildup around the evaporator in the freezer, causing noise when evaporator fan is running. Unit also had water spilled in the touch board in the deli section triggering fridge to shut off. Will be ordering evaporator fan motor and harness along with new UI board. ; ordrng 1 W11575358 (Evap fan motor) and 1 WPW10769076 (Board)"

We serviced a

WHIRLPOOL OVEN

Model WOS31ES7JS21

Near Madera, California 93638

David

Job Details: 09/26/2025

"Unit is in warranty, confirmed customers report of F9E0F1E1F0E3 ran all diagnostic test three failed unit will not start bait cycle, ordering control board UI and temp sensor; ordrng 1 W10759207 (Control) and 1 4449751 (Temp sensor) and 1 W10622170 (Probe) and 1 W11339525 (Stainless ui)"

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RS0

Near Manteca, California 95337

William

Job Details: 09/26/2025

"No codes, in warranty, cx states unit installed damaged, unit has end cap pulled out & control panels pulled out & dented, found control panels with dents, end cap pulled out, reinstalled burner valve panel end cap trim, ordered control panels for unit.; ordrng 1 W11730079 (Control panel SS) and 1 W11730081 (Cooktop trim back panel)"

We serviced a

KITCHENAID OVEN

Model KSDG950ESS3

Near Waterford, California 95386

Timothy G

Job Details: 09/26/2025

Collected 161.81 https://app.iwallet.com/a/ad62eed708e6 for part only. Previous repair failed. Need to follow up with part. Per Krystal repair discounted. Schedule follow up when available ; ordrng 1 W11100513 (Control.)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1835VS

Near Clovis, California 93612

Timothy

Job Details: 09/26/2025

The customer is not expecting me and I have been driving around for 20 minutes trying to figure out how to get to her house. The office is not answering phones. This call will need to be rescheduled . I will need precise directions on how to get to this home with construction.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near San Joaquin, California 93660

Tom S

Job Details: 09/26/2025

"UNDER WARRANTY- CX stated, MY WASHER STOPPED WORKING AND DOES NOT POWER ON.The model number on unit didnt match the work order model number, I updated model number. The ACU is getting 120vac but no power coming out to UI and other components. ACU has to be replaced. ; ordrng 1 W11510463 (CNTRL-ELEC) and 1 W11478525 (PANEL-UI)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Hanford, California 93230

Tom S

Job Details: 09/26/2025

"UNDER WARRANTY- CX stated, IT TURNS ON BUT DOESNT WASH AT ALL.DOESNT LOCK DOESNT DO ANYTHING. The lower wire harness has broken wires, har ness has to be replaced. ; ordrng 1 W11590868 (HARNS-WIRE)"