Service History 172

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lemoore, California 93245

Tom S

Job Details: 10/29/2025

"UNDER WARRANTY- CX stated, IT'S MAKING A NOISE AT THE BOTTOM. drain running constatly. Drain pump is continuously running due to faulty pressure switch in ACU. Replaced ACU, calibrated, tested, unit working as designed. Job completed. ********* F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor*********"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Lancaster, California 93536

Daniel M

Job Details: 10/29/2025

In warranty. Cx states that unit is not cooling properly and making whining noise while in operation. Test unit through service mode and found airbaffle is failing to open. Visual inspection of components shows that airbaffle is stuck on housing. Made adjustments to damper door and test for proper functions. Air baffle is working as intended. All components checked good. Door seals checked good. Job complete.

We serviced a

JENNAIR REFRIGERATOR

Model JBRFR30IGX00

Near Ojai, California 93023

Jonathan

Job Details: 10/29/2025

In warranty cx states doors hitting Tested found doors hitting removed and adjusted tested door not hitting

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near San Bernardino, California 92407

Francisco

Job Details: 10/29/2025

"Cx in warranty, Cx reported water leak. Removed and replaced bellow unit now working properly."

We serviced a

WHIRLPOOL WASHER

Model WET4027HW2

Near Turlock, California 95380

Cruz

Job Details: 10/29/2025

"In warranty- cx states unit will not turn on- found loose wire a main control, reinstalled, all test pass- no leaks- no errors. Cx ok repair"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Merced, California 95348

Manuel B

Job Details: 10/29/2025

In warranty. Motor fan evaporator not working burn out.install new motor evaporator and switch door broken install in pantry.see pics attach before ; used 1 W11457217 (Switch door) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW6720RR0

Near Bakersfield, California 93307

Kenneth

Job Details: 10/29/2025

Customer states unit is really noisy. Unit is under warranty. Found unit making a lot of noise during spin cycle. Found top screws to front panel a little loose causing the front panel to vibrate and squeak. Secured the panel and tested. Unit is working properly. Customer approves function at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Modesto, California 95356

Timothy G

Job Details: 10/29/2025

Warranty unit. Cx says its loud and clicking. Inspection found the roto and solder are making noises while spinning up. Replaced rotor and slider and retested. Unit is now spinning per design. Recalibration completed. Job completed

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Thousand Oaks, California 91360

Richard

Job Details: 10/29/2025

"Upon arrival inspected unit found bad lid latch also found broken lower wire harness, but was able to repair wire harness replaced lid latch tested unit. Unit passed out test and its operating as intended. Also rent factory calibration on unit and reprogrammed control board unit is covered under whirlpool third-party contract zero dollars was collected job complete."

We serviced a

WHIRLPOOL DRYER

Model MGD7230HC3

Near Bakersfield, California 93308

Felipe S

Job Details: 10/29/2025

"Customer states unit has a noise every time they used, and more heat more noise. In warranty. Upon arrival found unit with noise coming from the left bottom side of the unit, on the front section. Check the unit and found a blower broke. Replace blower from truck stock and motor as well. Because shaft is stuck into the blower. Retest the unit and now is working properly. Job complete.; used 1 WP697772 (BLOWER WHEEL) from stock"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSS25IYNZHFS

Near Bakersfield, California 93309

Randy

Job Details: 10/29/2025

Unit not dispensing water. In warranty. Removed and replaced valve. Tested. Now working as designed

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Lompoc, California 93436

Kash S

Job Details: 10/29/2025

"Cx states there is rust build up on front panel, unit is IN warranty, verified there is rust build up, replaced panel, verified with cx unit is damage free, unit is fully operational at this time"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Modesto, California 95350

Timothy G

Job Details: 10/29/2025

Warranty. Cx complaint door piece is broke. Replaced lid strike. Ran full diagnostic tests. Unit passed all tests. Recalibration cycle completed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fresno, California 93720

Joe P

Job Details: 10/29/2025

"Water dripping down back liner from dispenser tube to icemaker, installed kit W11750811 , tested for water leaks no water leaks, dripping down back liner to get on evaporator fan. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Simi Valley, California 93063

Richard

Job Details: 10/29/2025

"Upon arrival, inspected unit found upper fresh food compartment lights out and found freezer compartment. Light out during my inspection found that the freezer compartment light was no good causing the lights in the fresh food compartment on top shelf to not work replaced freezer. Module unit is now lighting checked all temperatures. Unit is perfect temperatures ice cream is hard. All products are cooling as intended. Unit is covered under assurance Lowes warranty zero dollars was collected job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ01

Near Bakersfield, California 93309

Aaron

Job Details: 10/29/2025

"In warranty. Cx states upper ice maker is not making ice after a couple of days , they unplugged refrigerator an hour later plugged back in , checked the unit the ice maker had a stuck piece of ice on the bail arm stick removed, tested unit is now making ice operations ok now at this time"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Apple Valley, California 92308

Brandon

Job Details: 10/29/2025

Customer states that the seal on the dispenser is coming off. Found that the seal is coming off. Took the door off. Put seal back on and the door. Tested unit. Unit works.

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Victorville, California 92392

Cesar

Job Details: 10/29/2025

"Customer states unit leaking, unit in warranty tested unit found blocked stand pipe replaced hose tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ09

Near Lathrop, California 95330

William

Job Details: 10/29/2025

"No codes, in warranty, cx states auger coupling stripped, wont maker ice, found broken auger coupling, ice wont cycle, replaced ager coupling & ice maker, tested. Dispenser & ice maker functions, unit operating as designed; used 1 W10873791 (Ice maker) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Modesto, California 95356

Timothy G

Job Details: 10/29/2025

Warranty. Cx is unable to remove filter. Inspection found housing door latch broken. Replaced housing and showed cx how to properly change filter. Job completed

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Thousand Oaks, California 91320

Giovanni M

Job Details: 10/29/2025

"Replaced the cam , belt and actuator. Didnt hear any abnormal sounds afterwards."

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3330RZ00

Near Agoura Hills, California 91301

Jim

Job Details: 10/29/2025

In warranty. Cx complaint is microwave not heating. I found a shorted diode. Replaced diode. Unit tested ok; used 1 W11256462 (Diode) from stock

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60EBSR0WS

Near Fresno, California 93725

Joe P

Job Details: 10/29/2025

"Installed new bearing top, old top was worn out missing slides. Installed thermostat. Cleaned out blower housing. Unit is heating correctly to 170 degrees Fahrenheit. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Bakersfield, California 93312

Kenneth

Job Details: 10/29/2025

Customer states unit pantry drawer is rolling out by itself. Unitnis under warranty. Found pantry drawer opening about an inch on its own. Lifted up the front of the fridge just slightly to keep the drawer from rolling out. Unit is working properly. Customer approves function at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Victorville, California 92392

Cesar

Job Details: 10/29/2025

Customer states upper rack in freezer is falling off . Found right hand basket gear fell off the guide shaft. Clips on guide gear were not out far enough to keep it in place. I was able to bend clips out further to reinstall gear and keep it in place all tested good

We serviced a

WHIRLPOOL MW/OVEN COMBO

Model KOCE500ESS01

Near Westlake Village, California 91361

Giovanni M

Job Details: 10/29/2025

"Cx said the unit wasnt giving off a weird smoke and smell . Upon diagnosis, I was not able to duplicate the problem. Confirm that the unit is working as designed."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near McFarland, California 93250

Esteban

Job Details: 10/29/2025

In warranty- customers complaint: door hard to close. Door latch defective. Door latch was removed and replaced. Door is closing properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Oxnard, California 93030

Isidro

Job Details: 10/29/2025

"Unit is Warranty, customer states low or no cooling properly in refrigerator section, ran diagnostics all sensors checked okay, closer inspection found a pulled back heater wire harness connection making unit frost, I thawed out evaporation frost with steamer reinstalled heater wire harness connection, unit should now start cooling and operate as designed. I also set defrost to an 8 hour timer setting # 02 and not ADC"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Oxnard, California 93030

Ron

Job Details: 10/29/2025

Unit in warranty Cx stated unit drain pump stays on found bad control board replaced control board tested unit unit worcking properly Cx already

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VW6

Near Oxnard, California 93033

Isidro

Job Details: 10/29/2025

"Unit is Warranty, customer states unit is not cooling properly in the refrigerator section, closer inspection found a low speed evaporator fan and clogged drain hole, I thawed out the evaporator and drain hole with steamer installed new evaporator fan motor and heater probe to prevent freezing drain, unit should regulate and operate as designed 18 hours to regulate temperature"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Stevenson Ranch, California 91381

ERICK H

Job Details: 10/29/2025

"In warranty. Cx states noisy during wash. Gearcase has excess play, causing issue. Replaced gearcase, splutch, and belt. Calibrated and tested unit. Unit operating as designed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Santa Clarita, California 91355

ERICK H

Job Details: 10/29/2025

In warranty. Cx states washer leaking as soon as it begins to fill. Drain hose and drain pump hose both are damaged. Replaced hoses. Tested and calibrated unit. Unit operating as designed. Job complete.

We serviced a

FRIGIDAIRE RESIDENTIAL REFR

Model FRFS2823AS6

Near Bakersfield, California 93309

Felipe S

Job Details: 10/29/2025

Customer states unit has a noise. In warranty. Upon arrival found with noise coming form the back of unit. Check the unit and found the problem is a piece of plastic hitting the blades of the fan. Remove plastic and now is working properly. Job complete

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Santa Clarita, California 91354

Ron

Job Details: 10/29/2025

Unit in warranty Cx stated getting F3E1 error code Found bad control replaced control tested unit unit worcking properly

We serviced a

FRIGIDAIRE RANGE - GAS

Model FCRG3051BSE

Near Los Angeles, California 91042

Oscar

Job Details: 10/29/2025

In warranty by (FRIGIDAIRE).Customer states GAS RANGE BURNERS KNOBS NEED TO SWITCH 2-3 TIMES - NOT WORKING PROPERLY a minor adjustment and a clean up of orifices solved the issue.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Tulare, California 93274

Enrique

Job Details: 10/28/2025

Parts research for Wednesday. ; schdld next appmnt for 10/29 WED AM

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS

Near Porterville, California 93257

J.E.

Job Details: 10/28/2025

"In warranty, customer complaint is FRIGIDAIRE - REFRIGERATOR LEAKING ISSUE. over freezing food. Cycled unit and found damper stuck open causing filter to freeze and expansion. Installed new damper but need filter, filter housing and control board to complete repair. ; ordrng 1 5304526050 (Base) and 1 5304524817 (Manifold) and 1 5304534552 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Bakersfield, California 93314

Kenneth

Job Details: 10/28/2025

Customer states unit is freezing solid in fridge. Unit is under warranty. Found unit freezing. Unit is making ice. But also freezing all in the fridge. Going to data log temps before calling techline. Installed data loggers. Rescheduled customer for 11-11-25; schdld next appmnt for 11/11 TUE !

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFG1723AV02

Near Yokuts Valley, California 93675

Timothy

Job Details: 10/28/2025

Customer states the unit stopped making ice.Unit undernCalled TID 1004978521; ordrng 1 5304529155 (Waterline) and 1 5304529163 (Pri) and 1 5304529158 (Secondary) and 1 5304529180 (Mullion)

We serviced a

MAYTAG DRYER - GAS

Model MGD5630HW1

Near La Verne, California 91750

Stephen

Job Details: 10/28/2025

Extended warranty. Customer states leaking gas. Called gas company. Per gas company gas is bypassing orifice. Found gas valve is bypassing. 2 count job. Allow 1 1/2 hours ; ordrng 1 W11309727 (Burner assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Rosamond, California 93560

Samson

Job Details: 10/28/2025

"Cx states water dispenses weak, in warranty. I found a bad water filter housing. Ordering part ; ordrng 1 W11162042 (Housing)"

We serviced a

WHIRLPOOL RESIDENTIAL REFR

Model WRS588FIHZ06

Near Fresno, California 93727

Timothy

Job Details: 10/28/2025

"Customer states the RC is not cooling correctly.Unit is under warranty.The unit is not defrosting correctly. Ran service test 6, the thermostat is closed and the element is getting hot when manually turned on. Unit set to option 2 on service test 7. Unit will need controls so the unit can defrost automatically. FC will need to be emptied and defrosted next visit.; ordrng 1 W11566894 (UI)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25ILSS03

Near Los Angeles, California 91364

Giovanni M

Job Details: 10/28/2025

"Warm air is getting inside of the ice spin, causing ice to melt then refreeze blocking the ice exit. Most parts are not available. Going to try to replace the ice chute for Cx . That doesnt work unfortunately this would be unrepairable.; ordrng 1 WP2180353 (Door chute)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fresno, California 93726

David

Job Details: 10/28/2025

"Tested unit found unit ripped harness, ordering harness; ordrng 1 W11545744 (HARNS-WIRE)"

We serviced a

WHIRLPOOL WASHER

Model LSR8433KQ0

Near Bakersfield, California 93304

Kenneth

Job Details: 10/28/2025

Customer states unit not agitating. Unit just Hums and then smells like electrical burning smell. Motor then cuts out on an overload. Informed customer they would need new motor. Pump and coupler. Quoted customer $665.33 Customrr paid $145 to the OF leaving remaining balance of $520.33 Customer approves repair. Ordering new motor coupler and drain pump. ; ordrng 1 WP661600 (Motor) and 1 WP3363394 (Drain)

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Arvin, California 93203

Jim

Job Details: 10/28/2025

"Unit under warranty. Customer complaint is it will not drain. The previous technician replaced a wire harness and control board. Today I replaced a control board and it popped the moment. I started the drain cycle. I had found that the manufacturer of the wire harness was incorrect And they ran the capacitor terminal directly to the board. Thus causing a direct short every time it tried to drain.; ordrng 1 W11307244 (Latch) and 1 W11611306 (Board) and 1 W11399437 (Pump, drain) and 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Tracy, California 95376

Andrew

Job Details: 10/28/2025

Cust stated Warranty yes.. Start button does not work Button control panel start button Constant. Cx complaint upon arrival ran programmed diagnostics found. Found 20 volts to display . Found control pad shorted. Display faulty. Installed control panel to display control board. ; O-emld tckt

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT226SSL1SS

Near Bakersfield, California 93301

Kenneth

Job Details: 10/28/2025

Customer states unit leaking water. Unit is under warranty. Tested unit and found unit leaking water due to faulted door gasket. Ordering new door gasket. ; ordrng 1 WD08X24750 (gasket)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Bakersfield, California 93312

Kenneth

Job Details: 10/28/2025

Customer states unit not freezing in freezer well. Unit is not under warranty. Found unit with a low system charge due to sealed system leak at the fridge evap. Unit would need a new evap and fan harness. Sealed system parts covered till 2027 but labor is not. Quoted customer $829.80 Customer paid $105 with the OF leaving remaining balance of $724.80 Customer approves. Ordering new evap and fan harness. Rescheduled customer for Saturday 11-1-25 PM; ordrng 1 W11492867 (Evap) and 1 W11033168 (Fan harness)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN2WW

Near Hesperia, California 92345

Cesar

Job Details: 10/28/2025

Customer states noise during agitation. Unit in warranty found noise coming from transmission belt also worn ; ordrng 1 WH03X33730 (Gear case) and 1 WH01X24180 (Belt)

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Oxnard, California 93033

Erick

Job Details: 10/28/2025

Removed and replaced pulley belt pump and control. Tested unit. Still having issues. Ohmed motor windings found out of range. Needs motor and capacitor ; ordrng 1 W11222394 (Motor) and 1 W10866238 (Capacitor)

We serviced a

GENERAL ELECTRIC RANGE - ELECTRIC

Model CGU366P4T2W2

Near San Luis Obispo, California 93401

Jack

Job Details: 10/28/2025

Talked to Miguel and regulator is needed. Came out with manifold but no regulator.. WB21X39660. Will go back out it. Needs to be cut off to install new one. ; schdld next appmnt for 11/5 WED !

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Los Angeles, California 91307

Oscar

Job Details: 10/28/2025

"In warranty by (WP THIRD PARTY).Customer states F8 E4 error code Visual and physical inspection and diagnostics access showed F8 E4 error code and further inspection showed an overheated drain pump and float switch was swimming in water. Also customer stated that one his plastic forks broke and went into the pumps sum and he couldnt pull it out. Recommended for replacement are the following, drain pump float switch and insulate toe kick.; ordrng 1 W11412291 (Drain pump) and 1 W11579528 (Toe kick) and 1 W11545764 (Float switch)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Fresno, California 93705

Timothy

Job Details: 10/28/2025

Found the damper assembly only had 3 rods. ; ordrng 1 W11130362 (Damper(set of 4))

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Lemoore, California 93245

Tom S

Job Details: 10/28/2025

"UNDER WARRANTY- CX stated, NOT DRAINING CLOTHES. The spin tub bushing is very worn out, damaged the hub and suspension from losing balance constantly. Gear case makes loud noise. Unit drain just fine. I called square trade to order additional parts. ; ordrng 1 W11454372 (GEARCASE) and 1 W11172199 (BASKET) and 1 W11686052 (WASHPLATE) and 1 W11217817 (SUSPENSION)"

We serviced a

MONOGRAM REFRIGERATOR

Model ZISS420DNKSS

Near Montebello, California 90640

Jonathan

Job Details: 10/28/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Clovis, California 93619

Joe P

Job Details: 10/28/2025

"UI is not the right color, need stainless. Ordered stainless steel UI. ; ordrng 1 W11600370 (UI stainless)"

We serviced a

SPEED QUEEN DRYER - ELECTRIC

Model ADG6HRYS118TW01

Near Visalia, California 93277

Enrique

Job Details: 10/28/2025

"Customer reports, no heat - keeps running. In warranty. Replaced switch (burnt marks), Checked wire connectors in main board. Found open relay. Techline instruct to replace control board.; ordrng 1 D518862 (ASSY,DRYER OUTPUT CNTRL(SNGL/STM NO EMI))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Santa Clarita, California 91350

ERICK H

Job Details: 10/28/2025

"In warranty. Cx states no ice production. Unit failed test 45(IM fill test). Fill tube frozen. Performed test 19. Fill tube heater operational. Performed test 45. IM filled with water. Dual water valve stuck open, causing fill tube to freeze. Will need to order and replace dual valve. ; ordrng 1 W11482383 (Dual valve)"

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27GSSM2WW

Near Temple City, California 91780

Stephen

Job Details: 10/28/2025

Warranty. Customer states towels are not drying properly. Intermittent heat issue. 3 count job. Allow 2 hours. ; ordrng 1 WE03X28478 (Valve & burner) and 1 WE4M216 (Bias outlet t-stat) and 1 WE4M181 (Bias inlet t-stat) and 1 WE4M137 (Hi-limit t-stat)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Riverside, California 92506

Robert U.

Job Details: 10/28/2025

The unit is under extended warranty so no changes. The customer complaint is the unit not making ice. I called tech line with my findings file number 21383782. We went over all troubleshooting and determined the control panel in the front is the issue. All other components checked ok. Will order and replace the panel. ; ordrng 1 W11636543 (Panel control)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Moorpark, California 93021

Richard

Job Details: 10/28/2025

Special Project S153EB - COVERS PARTS&LABOROn arrival inspected unit found unit turning drain pump on right away. Search for kink pressure hose lines. Unit has no kinks and pressure hose line unit will need a new main control board. Customer paid $145 service. Call zero dollars was collected during my inspection.; ordrng 1 W11608056 (Main control)

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PAD28BYTCFS

Near Shafter, California 93314

Felipe S

Job Details: 10/28/2025

"Customer states unit pitcher dont fill up sometimes, they need open and close the door several times to get the pitcher back up. In warranty. Upon arrival found unit with error code F725, this about the pitcher not detecting. This unit has a bad board and will need new autofill housing and filter board. ; ordrng 1 WR02X44226 (Autofill assembly) and 1 WR17X33825 (Bypass) and 1 WR55X43866 (Filter board)"

We serviced a

MAYTAG WASHER

Model MVWB765FC2

Near Oak Park, California 91377

Giovanni M

Job Details: 10/28/2025

Customer is concerned that the unit is making a squeak sound. Ordering parts to fix now.; ordrng 1 W10754158 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near California City, California 93505

Daniel M

Job Details: 10/28/2025

In warranty. Cx states unit is not heating properly. Enetered service mode and found error code f1e1. Control board is failing. Unit is receiving proper voltage. Recommend replacing board per service pointer. ; ordrng 1 W11620481 (Control board)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Santa Maria, California 93455

George

Job Details: 10/28/2025

In warranty. Cx states washer reading pressure lost f3e1 removed extra detergent removed error tested on a wash still error need this parts .; ordrng 1 W11409746 (Harness)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Moreno Valley, California 92551

Kevin

Job Details: 10/28/2025

"Unit under extended warranty. Customer stated that the door has fallen apart, handle fell off, and glass hanging. Door handle came loose and door started coming apart. Ordering door components to rebuild door. ; ordrng 1 W11176456 (Door glass) and 1 W11178521 (Nameplate) and 1 W11105139 (Trim) and 1 W11389703 (Support) and 1 W10894054 (Handle) and 2 W11428245 (Screw)s"

We serviced a

KITCHENAID STOVE

Model KEBC167MSS00

Near Thousand Oaks, California 91362

Richard

Job Details: 10/28/2025

Inspected unit found unit completely dead unit is getting power but no control panel looked up control panel control board and switch rib none of these parts are available any longer is no longer repairable due to parts not being available. Zero dollars was collected. Customer is covered under whirlpool third-party warranty.; ordrng 1 WPL8301226 (Control panel/NLA) and 1 WPL8301236 (Switch membrane/NLA) and 1 WPL8302322 (Control assembly/NLA)

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW4

Near Barstow, California 92311

Israel P

Job Details: 10/28/2025

The customer complaint was that the unit has a leak. Unit is under warranty. Tested unit and found that unit. Had a leak coming from inner drain hose and found that drain hose was chewed up due to rodent. Documented issues with Tech line Tech line advised that issues are not covered under warranty. Customer confirmed to pay labor and parts for repair collected half of payment will collect other half once repair is finished Case#21383501; ordrng 1 W11549455 (Inner hose)

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDBM00

Near Fresno, California 93726

Joe P

Job Details: 10/28/2025

"Fresh food temperature 62°F, freezer temperature is -5°. Ordering EV motor with harness. Will return to install parts and retest.; O-emld tckt"

We serviced a

ELECTROLUX WASH DRYER COMBO

Model ELTG7300AW0

Near Morro Bay, California 93442

Jack

Job Details: 10/28/2025

Found that the roller wheel is coming apart in the back. Rear wheels need replacement. 5304523152 roller wheel. Spacer 5304523154. Customer complaint is the unit is the settings are hard to understand. Customer stated the noise has been going on for a few months. Customer also noticed and tech witch is me noticed that the dispenser is leaking and has black grease all over it. ; ordrng 2 5304523154 (Spacer)s and 2 5304523152 (Roller wheel)s and 1 5304535925 (Dispenser)

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW2

Near Santa Paula, California 93060

Erick

Job Details: 10/28/2025

Unit under extended contract. Intermittently making a clunking noise while in use. Ran unit with drum and without drum installed. Made the noise with drum in. Drum not out of round. Needs dryer repair kit ; ordrng 1 4392065 (Dryer repair kit)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Riverside, California 92505

Robert U.

Job Details: 10/28/2025

The unit is under extended warranty so no changes for service. The customer complaint is a f3e5 error code present and presents them from using the machine. Will need to replace both drawers to resolve issue and leak. Ordered parts needed and will require an authorization I believe. ; ordrng 1 W11621181 (Drawer) and 1 W11413340 (Drawer)

We serviced a

KITCHENAID DISHWASHER

Model KDTE304RPS0

Near Simi Valley, California 93065

Richard

Job Details: 10/28/2025

"Upon arrival, inspected unit found unit giving multiple error codes unit gave a motor fault code unit also gave open door latch code unit gave a diverter code. Also dispenser is not opening ordering main control board motor assembly door latch. And dispenser. unit is covered under manufacturer warranty zero dollars was collected; ordrng 1 W11460946 (Motor) and 1 W11412299 (Door latch) and 1 W11749374 (Main control) and 1 W11412300 (Dispenser)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Santa Maria, California 93455

Jack

Job Details: 10/28/2025

Customer stated that deli drawers are starting to freeze up. 48 hours monitor. 21391881. Kirk with tech line. Deli Ui is needed. Probably the hole drawer. The deli Ui harness the Icemaker fan up top. Very low and not functioning properly. These are the parts needed for repair. Deli Ui WPW10769076. Harness W11170612. W10846539 icebox fan. These parts are needed. But after the monitoring the fridge for a few days. See were the fridge is going to. Customer complaint is that its taking so long on the repair. This unit is being monitored for a few days. ; schdld next appmnt for 10/30 THU !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV03

Near Bakersfield, California 93313

Randy

Job Details: 10/28/2025

Unit in warranty. Unit wont cool properly in refrigerator compartment. Tested. Fan runs but no cool air in test 3. Frozen oven. Bad damper. Ordering parts needed. ; rqstng P&A on 1 WPW10479155 (Damper) and 1 W11578030 (Defrost thermostat) and 1 W11575359 (Heater)

We serviced a

GENERAL ELECTRIC MICROWAVE OVEN

Model JVM7195SK6SS

Near Tulare, California 93274

Enrique

Job Details: 10/28/2025

"Customer reports, MICROWAVE IS NOT HEATING. IN WARRANTY. RAN A DIAGNOSTIC TEST AND FOUND, SHORTED MAGNETRON. CUSTOMER WILL HAVE MICROWAVE REMOVED.; ordrng 1 WB27X10876 (MAGNETRON) and 1 WB27X35382 (DIODE-CABLE ASM) and 1 WB26X35514 (TRANSFORMER,HIGH VOLTAGE)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model HDF310PGR6WW

Near Clovis, California 93612

Timothy

Job Details: 10/28/2025

Customer states the unit is vibrating after draining.Unit under warranty. After the unit stops draining the water in the drain line flows a k into the unit. The check valve in the drain line is making the sound. The unit needs a new drain hose and a call to tech support. Schedule in the morning.; ordrng 1 WD24X34763 (Drain line)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Modesto, California 95351

Cruz

Job Details: 10/28/2025

"In warranty- cx states lid is locked- found broken latch, and broken wire harness- ordering parts for unit. ; ordrng 1 W11643701 (Lower harness) and 1 W11670519 (Latch)"

We serviced a

THERMADOR RANGE

Model PRG486EDG/18

Near Bakersfield, California 93312

Jim

Job Details: 10/28/2025

Not In warranty. Cx complaint is the unit is not heating. I found that the control board is cutting power to the rheostat. To get to the board I will have to drill out one of the burners. The cycling of the oven is normal ; ordrng 1 00709786 (Board) and 1 00189023 (Tube) and 1 00600607 (Holder) and 1 00188978 (Nut)

We serviced a

GENERAL ELECTRIC DRYER - GAS

Model PTD70GBPT0DG

Near Bakersfield, California 93311

Felipe S

Job Details: 10/28/2025

Customer states unit is making noise when is on. In warranty. Upon arrival found unit making noise coming form the bottom left side. Check the unit and found a bad wheel blower and shaft for the drum. This unit will need new shaft and motor blower assembly. ; ordrng 1 WE03X33639 (Motor assembly) and 1 WE3M33 (Shaft)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model PAD28BYTBFS

Near Bakersfield, California 93314

Kenneth

Job Details: 10/28/2025

Customer states frost building up in freezer and in ice bucket. Unit is under warranty. Found unit with some frost build up in ice bucket. Found small air leak. Unit will need a new gasket. Ordering new gasket. ; ordrng 1 WR14X32922 (Gasket)

We serviced a

JENNAIR MW/OVEN COMBO

Model JMW3430DP02

Near Ventura, California 93003

Erick

Job Details: 10/28/2025

Out of warranty. Error message for a disconnected key pad. Unplugged all connections at the ui and reset. Checked 20 amp fuse. Checked good. Reinstalled and turned power back on panel came back on. Microwave worked. Oven reached 350. All ops checked good at time of service ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Clovis, California 93612

David

Job Details: 10/28/2025

Went to install tub found drive pulley cracked ordering drive pulley; ordrng 1 W10721967 (DRIVE PULLEY)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AW9

Near Bakersfield, California 93305

Kenneth

Job Details: 10/28/2025

Customer states unit not cooling. Unit is under warranty. Found unit faulted inverter. Shorted inverter and caused failure to main control. Ordering new main control And inverter ; ordrng 1 5304534552 (Control) and 1 Inverter (Inverter)

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near Visalia, California 93291

Enrique

Job Details: 10/28/2025

Techline recommended to have customer run a heavy duty wash cycle. I will follow up Wednesday to confirm unit is working.; schdld next appmnt for 10/28 TUE !

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model PFD95GSPT1DS

Near Bakersfield, California 93312

Felipe S

Job Details: 10/28/2025

"Customer states unit is taking too long to dry clothing. In warranty. Replace radiant sensor, high and inlet thermostats on the unit. Retest and now is working properly. Additional door hinge on the top section was loose. Readjust the screws on the hinge. Now is closing and open properly. Job complete"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Kettleman City, California 93239

Tom S

Job Details: 10/28/2025

"UNDET WARRANTY- Installing new ACU, calibrated, tested, working as designed. Job completed."

We serviced a

JENNAIR MICROWAVE

Model JMW2430IL03

Near Malibu, California 90265

Giovanni M

Job Details: 10/28/2025

Replaced the console and unit is working as designed at this time .

We serviced a

GENERAL ELECTRIC MICROWAVE OVEN

Model JVM6175SK6SS

Near Merced, California 95348

Cruz

Job Details: 10/28/2025

In warranty- installed new part (control panel) all test pass- set clock- heating is working as designed- cx ok repair

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Bass Lake, California 93604

Manuel B

Job Details: 10/28/2025

"In warranty. Ice maker not working.install new ice maker,ice box fan,optic Cntrl,reviver.test harvesting and fill water."

We serviced a

GENERAL ELECTRIC MICROWAVE OVEN

Model PVM9179SR1SS

Near Bakersfield, California 93311

Randy

Job Details: 10/28/2025

Removed and replaced interlock kit. Tested. Now working as designed.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Helendale, California 92342

Israel P

Job Details: 10/28/2025

Replaced bad inlet valve on unit and tested unit unit now functions has designed job is complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Lancaster, California 93536

Samson

Job Details: 10/28/2025

Cx states light not working. I replaced bad ACU and bulbs. Unit test ok. Complete

We serviced a

GENERAL ELECTRIC RANGE - ELECTRIC

Model JBS460DM3BB

Near Bakersfield, California 93307

Felipe S

Job Details: 10/28/2025

"Customer states unit glass door shattered, wasnt using the unit at all, just broke by itself. No warranty, concession. Install the new front glass door. Retest and now is working properly. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Baywood-Los Osos, California 93402

Jack

Job Details: 10/28/2025

Customer stated that middle reach is not functioning properly. Customer said other than that its been working. Put on parts on middle rack. Now the unit is functioning as designed. Job completed. Complaint is that the unit doesnt seem to shut off. But unit now is functioning as designed. Job completed

We serviced a

GENERAL ELECTRIC MICROWAVE

Model JVM3160RF9SS

Near Santa Clarita, California 91354

ERICK H

Job Details: 10/28/2025

In warranty. Cx states turn table noisy. Replaced turn table motors unit operating as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Santa Clarita, California 91390

ERICK H

Job Details: 10/28/2025

"In warranty. Cx states intermittent noise during operation. Replaced blower housing, motor, motor clamps, chute, and blower wheel. Tested unit. Unit operating as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Highland, California 92346

Francisco

Job Details: 10/28/2025

"Cx in warranty, Cx reported not washing. Found f7 e2 no loose connections bad wash motor. Removed and replaced motor unit now working properly no damage by tech"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Hesperia, California 92345

Cesar

Job Details: 10/28/2025

states will not wash unit in warranty found failed motor and control replaced control tested good