Local Reviews
Powered by Fluid LOCAL
John B.
DRYER MAYTAG MLG2000AWW The drive motor was squealing and making noise. Replaced the drive motor assembly. The dryer tested good after the repair.
Michael M.
WASHER MAYTAG MVWB766FW1 Removed inner wash tub and four Bobby pins preventing basket from seating down properly. Removed all obstructions and wash tub now installs properly. Ran calibration and passed with no issues. Ran auto service and unit passed all cycles as designed. All ops are normal job complete
Frank P.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated upon arrival that display keeps turning on and offPerformed diagnostics Check components Found bad wire on control board on in dispenser That controls the temperature on freezer and refrigerator Will order part; ordrng 1 W11169239 (cntrl-elec)
Jim S.
WASHER MAYTAG MVWB835DW0 F0E3. overloading issue. F7E9. Overheated motor. ;1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)
Michael M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Removed rear panel of freezer and used zip tie to secure harness away from rear panel. Placed legs down and noise is now quiet. Job compete
Timothy J.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Tested unit and found the FC is not defrosted and the UI shows a PO (power outage code). Called WPTS and went over some tests. Found voltage at the board when the defrost is manually initiated. Found the FC evaporator fan is not running. WPTS states the dc fan ,when faulty , can pull down the Dc CKT and cause a loss of power at the control. The FC must be completely defrosted to install the fan and harness.Make this first call Wednesday ; 1 W11249952 (motor-evap)"
Erick S.
WASHER MAYTAG MVWB855DC3 Cycled unit and found unit with hot solenoid not opening causing unit to Fallon have LF error code. Replaced valve assembly. Re-tested it and it passed all tests were no failures. Job complete
Timothy J.
DRYER MAYTAG MGDB835DC4 Unit needs a new UI because sound can not be turned on.; ordrng 1 W11158457 (overlay)
Leon M.
WASHER WHIRLPOOL WFW5090JW0 Replaced heater and user interface.After running diagnostic check unit working properly as designed
Patrick C.
WASHER MAYTAG MVWB850YW1 Found bad bear and rotor magnet bracket causing unit to not spin quoted 657.24. Approved ; ordrng 1 280146 (rotor)
Patrick C.
REFRIGERATOR MAYTAG MFX2571XEM0 Noice or water. Check3d ice maker. Old style ice maker. Needs ice maker and valve ; ordrng 1 WPW10270395 (valve) and 1 WPW10300024 (icemaker)
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS "Found the unit not making ice and not cooling properly. Pantry board is out. Optics aren’t responding. Compressor won’t always turn on. Needs pantry board, man board, ui, and optics.; rqstng P&A on 1 W10898445 (cntrl-elec) and 1 W11330971 (UI) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found defective thermistor and fan.; ordrng 1 W11033168 (harns-wire)
Jonathan B.
WASHER MAYTAG MVWC200XW1 Replaced defective parts. Found defective cap.; ordrng 1 W10804665 (start capacitor)
Darren A.
FREEZER WHIRLPOOL WRS325SDHZ00 "Replaced acu, restarted normally, checks out okay."
George Y.
DRYER WHIRLPOOL WGD5620HW1 Found dryer with error err means bad communication appliance control to door switch ok to order part.; ordrng 1 W11388045 (CONTROL) and 1 W11427601 (DOORSWITCH)
William L.
DRYER MAYTAG MEDB835DW4 "Replaced latch catch & strike, door closing & sealing ok, cx claiming door leaks water, not a steam dryer. ref #7727334368"
Irvin F.
DISHWASHER KITCHENAID KDTE334GPS0 The DW control is not responsive. LEDs flash under buttons but some not operating. The cancel button is not working. The unit needs replacement console. ; ordrng 1 W11165145 (console)
William L.
WASHER AMANA NTW4516FW1 "Ran self diagnostics, Found backup drain too unit, water over flowing from clogged plumbing, instructed cx to call plumber to clear drain.unit not leaking water, unit operating as designed."
Andy H.
COOK TOP KITCHENAID KECC667BSS02 "Not heating, Sr# 7727331972 needs inter face ; ordrng 1 WPW10545371 (cntrl-elec)"
Andy H.
WASHER AMANA NTW4516FW3 Called techline 7727333357; ordrng 1 W11307244 (latch)
Kenneth M.
WASHER MAYTAG MHW6000XW2 Unit leaking from soap dispenser. Diap dispenser so dirty with caked up soap. Wasnt allowing water to flow properly. Cleaned up dispenser. Also found unit leaking from door. Door had water/soap build upon glass not allowing bellows to seal properly with door. Cleaned off build up in door and tested unit. Unit is now working properly.
Andy H.
RESIDENTIAL REFR WHIRLPOOL WZF79R20DW "Not cooling, needs control board ; ordrng 1 W11236854 (contrl-box)"
Enrique R.
WASHER MAYTAG MVWB865GW1 "Inspected Maytag washer . Customer concerns , not advancing wash cycles . In diagnostics found , f3e2=inlet water temperature fault . Installed new valve ( had one in my vehicle . Performed calibration . All functions tested normal . No leaks . ; used 1 W11165546 (VALVE ) from stock"
Darren A.
OVEN WHIRLPOOL WOD51EC0HS01 Ordered ui per techline.; ordrng 1 W11297709 (console)
Juan G.
WASHER MAYTAG MVWC465HW2 "Replaced main control board. Calibrated machine. Ran diagnostics, units ops. are working fine at the time of service."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced the reservoir. Test failed. The inlet valves are not opening. Need to replace. ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt)
Timothy J.
DISHWASHER KITCHENAID KDTE104DSS0 Unit had glass inside the drain pump bay and the drain pump has a broken impeller. Replaced the drain pump. Removed glass that was in the drain. Ran a service test. Unit passes without fault.
Irvin F.
MICROHOOD WHIRLPOOL WMH31017HS2 "The surface light is out will not come on. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp)"
Irvin F.
OVEN WHIRLPOOL WOS51EC7HW01 "F6/E4-UI CONTROL STATE STATUS, F8/E0- COOLING FAN SPEEDCx says the oven will intermittently show error F8 will not heat, takes long time. Pulled all error codes found two that are duplicate. Turned on oven getting hot, the cooling fan is not on; ordrng 1 W11105001 (console) and 1 W11200129 (blower) and 1 W11253187 (cntrl-elec)"
Antonio D.
RANGE WHIRLPOOL WFG320M0BS3 Client says periodically the range keeps clicking. Checked polarity to outlet checked ok. Ordered spark module.; ordrng 1 WP6610341 (module-spk)
Lance V.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Tech line sr#7727335355found unit not cooling, 0 amps from compressor. Compressor very hot to touch. Tech line sugggest replace compressor, start device/capacitor/ compressor rotor locked . R600 unit. Needs all r600 system with pumps etc .needs research. We will advise customer on next steps; ordrng 1 W11370574 (COMPRESSOR )"
George Y.
WASHER MAYTAG MVWC565FW0 Found washer with exexively soap remove retested and calibrate testing ok complete. No dents or dings cause b tech.
Antonio D.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 End caps for pantry are broken . Ordered left and right end caps for pantry.; ordrng 1 W10845508 (endcap) and 1 W10874836 (endcap) and 1 W10874836 (endcap)
Juan G.
MICROWAVE JENN-AIR JMW3430IL02 "Replaced inverter and magnetron. Used microwave to heat water four times, microwave is working properly now."
Irvin F.
WASHER MAYTAG MVWB765FW0 "F8/E1 valve issue F8/E3 valve issue F2/E1 key board issueCx says washer has no water. Checked errors found three. In test mode activated the fill valves, getting power but not dispensing. Removed power replaced valves. Calibrated passed. Water is dispensing. All functions normal."
Kenneth M.
WASHER WHIRLPOOL WTW5000DW1 Found unit not spinning clothes dry due to unit having a worn hub. Will need to replace hub. Ordering washplate. Washplate is seized. And will not come off. Will need to be broken off. Rescheduled customer for wednesday 3-11-20; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub)
Tyler F.
REFRIGERATOR KITCHENAID KRFC704FBS01 Customer stated that the dispenser is working better but still sometimes will not dispense. Found fill valve is not always responding. Customer also stated that a few things were missing when he got fridge. Removed and replaced valve conteol interface. Tested all works good at this time.
Jonathan B.
DRYER MAYTAG MGDX655DW2 Part needs to be ordered. ; ordrng 1 WPW10642928 (timer)
Tyler F.
REFRIGERATOR KITCHEN AID KRFF507ESS01 Customer stated that the unit shut off but lights and display are working. Unplugged unit and plugged in unit is now working. Removed and replaced main control and interface. Tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRSC503ESS01 Customer stated that refrigerator evaporator has frost. Per service planners sets defrost a every 8 hours customer to defrost unit and monitor will call back a frost comes back. All works good at this time.
Erick S.
FREEZER JENN-AIR PSS26NGPA Cycled unit and found unit with temperatures really cold and fresh food section. Found frozen filter causing no water to dispense. Cycled icemaker and gears are grinding causing fingers and teeth not to rotate to properly cycle. Unit will need a new motor icemaker assembly. Customer approved estimate.; ordrng 1 WR30X10093 (icemaker asm)
Andy H.
OVEN WHIRLPOOL KEBS278DBS8 "Not heating, needs control board, part is no longer available, part number 4451942"
Andy H.
DRYER WHIRLPOOL WGD7300DW2 "Nose and smells, found rollers bad installed roller kit and tested unit working properly, but vent in wall needs to be cleaned out very dirty"
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Needs more work- unit needs a handle for right side refrigerator door, screw on handle is missing can’t tighten handle. Office has ordered part for unit. ; schdld next appmnt for 3/11 WED !"
Cruz B.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Needs more work- multiple issues- found dispenser flap not sealing causing warm air to seep through causing hard ice around ice bin, shaft, water is leaking from flap as well, cx claims unit is producing ice every 3 days, cooling and temps are ok at the moment. Need to order parts for unit; ordrng 1 W11204892 (door-ice) and 1 W11228132 (shaft)"
Darren A.
OVEN WHIRLPOOL WOD51EC7HS01 "Replaced faulty ui, checks out okay"
Cruz B.
RANGE WHIRLPOOL WFG505M0BS3 "Need more work- unit needs a door seal, seal is missing, cx want to get unit exchange. Ordering seal for unit. ; ordrng 1 WPW10535778 (gaskt-door)"
Tyler F.
DRYER MAYTAG MGD6630HW0 Customer stated that the unit will not start motor buzzes. Found bad start widing on motor. Ordering motor in stock.; ordrng 1 W11086656 (Motor)
Irvin F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cx says the fridge lost power, out the blue. Unplugged unit and repowered the unit started operating. Ran diagnostics test, passed. The fan in fresh section is hanging. Installed replacement support. Powered unit, all test are normal. The unit is operating properly."
Tyler F.
MICROWAVE WHIRLPOOL YWMH78019HZ2 Customer stated that the door says open when atarting. Ordering switch kit not in stock.; ordrng 1 W11244495 (Switches)
George Y.
REFRIGERATOR KITCHENAID KRSF705HPS00 Found ice maker over filling need to replace ok to order part.; ordrng 1 W10873791 (icemaker)
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found refrigerator separator not functioning need to replace ok to order.; ordrng 1 WPW10353552 (separator)
Irvin F.
WASHER WHIRLPOOL WFW92HEFC0 "F3/E1-water level error, F8/E3-over flow condition. Cleared codes ran the test cycle. The unit completed cycle. Water was entering the unit but slowly. Replaced valve. Retested system. All ops normal. Fills a nad completes cycles. All functions normal."
Timothy J.
DRYER WHIRLPOOL WED5000DW2 Unit has a clogged exhaust tube. Can not clear because of how it is attached. Unit operating as designed.
George Y.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found refrigerator not with full frost pattern need to replace seal system ; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator)
Hector Z.
DISHWASHER KITCHENAID KDTM354DSS5 "Customer is concerned of dishwasher not running. I set the unit in diagnostic and the control was unable to get into diagnostic. Ordered the Electronic Control (W11177740), and the Console (W10803367).; ordrng 1 W10803367 (panel-cntl) and 1 W11177740 (cntrl-elec)"
Timothy J.
WASHER MAYTAG MHW5630HC Unit showing a 0-2(oversuds)9-1(long drain). Ran a service test and found the unit drains slowly. Removed items from pump filter. Tested for leaks and operation. Unit checks ok. No leaks noted.
Hector Z.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer is concerned of dishwasher leaking. I checked the unit and I found a damaged drain hose. Ordered hose (WPW10545278) and rescheduled. ; ordrng 1 WPW10545278 (drain hose)
Antonio D.
VENTHOODS WHIRLPOOL KVWB600DSS2 Upon inspecting the unit it shows the unit is operating per mfg.’s specifications. Working ok.
Hector Z.
WASHER MAYTAG MVWB835DW2 Customer is concerned of washer not finishing the cycle. I set the unit in manual diagnostic test and I found the cold/hot water solenoid not dispensing water.; ordrng 1 W11165546 (valve)
Lance V.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Fixed-replaced esutcheon and seal. Replaced fascia heater. And advised customer this should fix issue, in result still having problems, advised to contact whirlpool customer service."
George Y.
WASHER WHIRLPOOL WFW95HEDW0 Found washer not responding and not draining all the time ok to order parts.; ordrng 1 W10814583 (panel-cntl) and 1 WPW10605427 (pump-water)
Jonathan B.
M/W OTR WHIRLPOOL WML55011HS3 Found loose connection to control. Fixed connection. Tested unit and is working properly
Erick S.
DISHWASHER KITCHEN AID KDTE334GPS Customer not available. Confirmed office and rescheduled for Thursday.
Jim S.
REFRIGERATOR KITCHEN AID KBSD608ESS01 Compressor is bad. It’s very noisy; ordrng 1 W11103181 (compressor)
Erick S.
WASHER MAYTAG MVWB955FC Installed new parts on unit. Retested and unit is now filling with no errors at the time of service. Job complete
Erick S.
WASHER MAYTAG MVWB865GW0 Found units rear panel vibrating against harness. This is causing noise complaint. Resecured harness and applied gasket to ensure no longer rubbing. Unit passed all test with no failures. Job complete
William L.
DRYER WHIRLPOOL WED8000DW4 "F4E3, F6E3, cx reported problems intermittent, checked voltage on acu brd, replaced ACU brd & ui panel, ran self diagnostics & ui panel test, unit operating as designed."
Kenneth M.
DRYER MAYTAG MEDB765FW0 Found fascia not registering button presses. Move knob it may or may not start. Open and close door it may or may not start. Ordering control and fascia. Reacheduked customer for thursday 3-12-20; ordrng 1 W11089306 (Fascia) and 1 W11089308 (Board)
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "FIXED 4 FCC - cx claims unit will not dispenser water or ice from dispenser, I found left side exterior freezer liner to have a curve causing switch not to get pushed in, I then placed a (w10221048) spacer from sp on curved exterior liner water and ice are now dispensing at dispenser, allow 12-24 hrs for ice production and cooling cx said ok. ; used 1 W10221048 (SPACER) from stock"
Tom R.
REFIRGERATOR KITCHENAID KRFC300ESS03 "Unit Stainless. Visual inspection shows air leak in same spot as last gasket. Customer states that the gasket held for a time, and then the gap appeared in the same spot as last time. Calling Techline./Techline - LanceStraightness check of unit body needed. Tech will find straight edge for checking flatness of unit body.File Number - 7727336472/Customer found straight edge, used a yard stick, unit body is straight, calling Techline./Techline - AndyReviewed previous call, straight edge to body of unit at bottom of door to check straightness of entire unit, check okay. Replace Door and Gasket, order FC Door and Gasket./FC Door - (12977880SQ)Gasket - (W10571967); ordrng 1 12977880SQ (dor-fip ss) and 1 W10571967 (frz door gasket (gr))"
Tom R.
REFRIGERATOR WHIRLPOOL WRF535SMBB00 "Customer not at location"
Tyler F.
REFRIGERATOR KITCHENAID KRFC300ESS03 Customer stated that frost has returned. When the customer showed me she is pulling the door open from the left. Explained that the door needs to be opened from the center. Removed and replaced door for sealing issues. Tested all works good at this time.
Kenneth M.
WASHER MAYTAG MVWB835DW0 Found unit not locking and unlocking properly. Replaced lid lock and tested unit. Unit is not locking properly. Unit is getting other error codes. Loss of power and water hazard. Not sensing water level properly. Customer experiencing touch pad issues. Ordering touch pad and main board. Did not reschedule due to autho; ordrng 1 W11100602 (Control) and 1 W10861510 (Console)
Tyler F.
COOKTOP KITCHENAID KGCC766RSS01 Customer stated that the unit will not come on; ordrng 1 WPW10323305 (Switch)
Raymond H.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Upon arrival unit has 2 problems. Not cooling and intermittent operation. No cool due to shorted evap thermistor, frosted evap. Needs fan harness and support. Intermittent operation is due to a low voltage short on left pantry drawer and cabinet harness. Will need all controls, pantry drawer, And harness; 1 W10804160 (cntrl-elec) and 1 W10815669 (dor-fip ss) and 1 W11087438 (motor-evap) and 1 W11170612 (harns-wire) and 1 W11330971 (Ui) and 1 WPW10389152 (support) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Raymond H.
DISHWASHER KITCHEN AID KDTE704DSS0 "Upon arrival cx states. Lower rack doesn’t stay in unit also upper rack extra racks loose, needs clips to secure rack accessories and lower tracks.;4 W10585593 (retainer)s and 1 W10822165 (track) and 1 W10822166 (track) and 1 W10861745 (tube-feed) and 1 W11193827 (support) and 1 W11197023 (support) and 4 WP8539101 (clip)s and 4 WP8539102 (positioner)s and 1 WPW10082853 (pivot-tine) and 4 WPW10267076 (clip)s and 1 WPW10473807 (support) and 1 WPW10473809 (support)"
Hector Z.
OVEN WHIRLPOOL WFG505M0BS3 Customer is concerned of oven not working. I checked the unit and I found inoperative Electronic Control. Replaced Control (W11126814). Tested ok.
Patrick C.
WASHER MAYTAG MVWB865GW0 F6e2 error. Panel isn’t responding. Needs new panel and main control ; ordrng 1 W11135393 (overlay) and 1 W11162440 (cntrl-elec)
Hector Z.
WASHER WHIRLPOOL MAH2400AWW "Customer was concerned of washer sitting inside the door bellow. I checked the unit and I cleared the bellow drain holes. Tested ok. "
Timothy J.
COOKTOP WHIRLPOOL WCC31430AB03 This call will require tech support. It is a UL limited element and requires documentation.
Hector Z.
M/W OTR WHIRLPOOL WMH31017HW3 Customer was concerened of intermittently the Microwave is not working followed of a rattling noise. I checked the unit and I adjusted the Microwave Door. Tested ok.
Enrique R.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "On previous visit I replaced ice maker . Customer called back stating , still not producing ice . I called techline , spoke with Bruce sr#7727333592 . In test #44 found error code 23 , didn’t pass harvest test ( ice mold got stuck ) . Need new ice maker . ; ordrng 1 W10873791 (icemaker)"
Hector Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer was concerned of frequently noises coming from the refrigerator during operation. I set the unit in diagnostic and I ran test #3,4 (Fan motors) and I found rattling condenser tubings. Adjusted tubings and tested ok."
Raymond H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Upon arrival cx states unit handle and nameplate are coming off. Found door handle stripped cannot be secured, nameplate also falling off. Needs nameplate and handle.; ordrng 1 W11123099 (handle) and 1 W11178521 (nameplate)"
Raymond H.
DRYER MAYTAG MGD5630HW0 "J14 1-2 55k ohm j14 3-6 12.2k ohm, no short to ground.Called tech line, Brian SR 7727333441 all readings are good, run air flow test and have another control in case.; ordrng 1 W11224254 (VENT TEST KIT) and 1 W11350257 (CONTROL)"
Tom R.
DISHWASHER KITCHENAID KDTM354DSS4 "Installed 4 X Rollers, check okay. No damage to unit or home from tech, job complete."
Jim S.
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Replaced all boards to prevent the unit from shutting down and then restarting later
Kenneth M.
WASHER WHIRLPOOL WTW8500DC0 F5E3 error code caused by faulty lid lock. Replaced lid lock with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Leon M.
DISHWASHER JENN-AIR JDB8200AWS3 Cx states that unit is not working properly.After running diagnostic check find that lower track wheels are broken.; ordrng 2 W10195416V (dish rack wheel)s
Tyler F.
DRYER MAYTAG MGDB835DW4 Customer stated that the drum makes some noise during the cycle. Cycle tested unit and found unit is working to specs and noise is normal.cleaned out lint trap all works good at this time.
William L.
STOVETOP KITCHEN AID KECD807XSS00 "Removed unit from countertop, replaced left from infinite sw, tested all burner functions, unit operating as designed."
Enrique R.
DRYER WHIRLPOOL WED560LHW0 "Inspected whirlpool dryer . Unit received damaged , not operating correctly . Cabinet out of square , and other parts dented . To repair the dryer , I will need the 8 parts on the list . I called techline to document , spoke with Kevin sr#7727335118 . ; ordrng 1 W10208198 (bracket) and 1 W10487431 (panel-rear) and 1 W10508188 (drum) and 1 W10673493 (bulkhead) and 1 W11215531 (base) and 1 W11233548 (panel) and 1 W11299300 (bulkhead) and 1 WPW10208382 (bracket)"
Frank P.
WASHER MAYTAG MVWC565FW1 Customer stated - burnt smelling and not washing or draining Then it drains and washes then it turns off Performing diagnostics Running diagnostics check It washes and drains Found control board needs to be replaced - switches cyclesWill order partNote!!!!! No burning smell The washer is outside in the back yard; ordrng 1 W11101488 (cntrl-elec)
Juan G.
WASHER WHIRLPOOL WFW5620HW0 "Replaced door lock, stricker, and screws. Ran diagnostics, all unit’s ops check fine. Instructed customer to use HE detergent to avoid Oversuds error code. To use the clean washer cycle with AFFRESH at least once a month."
Tyler F.
DRYER MAYTAG MGDC215EWO Customer stated that unit is not heating. Found open thermal fise. Removed and replaced. Tested all works good at this time.; used 1 WP3392519 (Fuse) from stock
Frank P.
FREEZER WHIRLPOOL WRS588FIHV "Customer stated upon arrival that the refrigerator is having multiple problems1,) broken pieces of plastic found in ice bin2,) when dispensing water makes a chatter noise3,). Dispenser not accurate in amount of water and It’s not functioning properly Performed diagnostics FoundIce maker is brokenNeeds new inlet valve and water tubeControl board is malfunctioning by turning off and on flickering Will order parts; ordrng 1 W10341320 (inlet valve) and 1 W10876364 (tube-water) and 1 W11130216 (cntrl-elec) and 1 W11130444 (icemaker)"
Frank P.
WASHER WHIRLPOOL WTW5000DW2 Customer stated upon arrival it leaves clothes wet Performed diagnostics Checked components Found drain pump defective Everything else works Pictures taken It hesitated to drain It spins and washes like normal; ordrng 1 W10727777 (pump-water)
Frank P.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer stated it’s the freezer led lights not the refrigerator Performed diagnostics Checked components Found it was the freezer led lights out!!!!!!! Will order parts; ordrng 1 W10843353 (module)
Raymond H.
OVEN WHIRLPOOL WFG505M0BS Unit has no legible identification tag. Can not proceed with work..
Irvin F.
WASHER WHIRLPOOL RTW4516FW2 "Reports unit is clicking. Found the door latch failed. Installed replacement. And calibrated unit, passed. All ops normal."
George Y.
WASH/DRY COMBO WHIRLPOOL WGT4027EW1 Found dryer making intermently scrape wen running reposition backside retested check out ok complete. No dents or dings cause by tech.
Tom R.
DISHWASHER WHIRLPOOL GU2300XTVB0 "Found User Interface not responding. Continuity test at BiMetal shows no continuity, replace BiMetal....Installed BiMetal, ran unit, check okay, customer present. No damage to unit or home from tech, job complete. "
Lance V.
WASHER WHIRLPOOL WTW5000DW2 "Fixed-replaced faulty gear-case and belt. Ran calibration and passed, Auto test passed, No Leaks. Unit is now fully operational and working as designed. Spin is ok, no abnormal noises."
Lance V.
WASHER MAYTAG MVWC465HW2 "Instructed customer on usage of water level functions. Ran calibration and passed. Instructed customer that water level is ok, tested with clothing and recommended to only fill clothing half way, deep water option did ok."
Leon M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced all selected parts.After running diagnostic check unit working properly as designed
Leon M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cx states that unit is not working properly.After running diagnostic check find that doors are not straight because floor is uneven Installed shim under right leg and adjust both front wheels.After running diagnostic check unit working properly as designed.
Rod H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Ice maker won’t stop making iceConfirmed. Found harvest arm of Icemaker bent so stalling or shut off would not occur.Repaired bail arm ; now working as designed with no other refrigeration complaints.
Rod H.
ALPHA WHIRLPOOL WFW72HEDW0 "Fault code in displayConfirmed F3 E1 stored in memory.......replaced pressure switch, ran diagnostics and passed through self test with no issues.As designed op returned.; pckd up 1 WPW10448876 (switch-wl)"
Rod H.
WASHER MAYTAG MVWB765FW0 Won’t finish load stuck on rinse cycle will not advance.Confirmed issue found several fault codes related to pressure system. Checked hpressure system for obstruction and cleared. No other issues after running after repair diagnostic sequence.
Enrique R.
DRYER WHIRLPOOL WGD9620HW0 "Inspected whirlpool dryer . Customer concerns , control panel glitching . Just needed to program control . Tested it . Now all functions work as designed ."
Frank P.
WASHER MAYTAG MVWC465HW2 Customer stated water on the bottom from the back of washer I performed diagnostics Found main house supply line leaking Pictures takenCalled tech line S-documented SR# 77277336291I explained to cx what’s needs to be done She understood
Darren A.
DRYER WHIRLPOOL WGD8500DC3 "Replaced air duct, checks out okay."
Jonathan B.
WASHER MAYTAG MHW5630HW0 Found loose connection to control. Fixed connection. Tested unit and is working properly
Erick S.
DRYER MAYTAG MGDB855DC4 Cycled unit and found unit making a thumping noise due to a round beads stuck between drum in seal. Removed obstruction. Re-tested it and union passed all test with no errors. Job
Joe M.
WASHER WHIRLPOOL WTW8800YC1 Unit will not spin due to a rusted bearing ordering part. Unit also needs a led light. Ordering part.; ordrng 1 W10381077 (tub-outer) and 1 WPW10341737 (module-led)
Joe M.
WASHER WHIRLPOOL WFW92HEFU0 Unit needs door gasket. Unit is stacked and I will need a helper for this job.; schdld next appmnt for 3/13 FRI !
Enrique R.
WASHER MAYTAG MVWB835DW4 "Inspected Maytag washer . Customer concerns , basket out of balance , vibrating excessively . Found broken basket . Need gearcase and basket .; ordrng 1 W10811956 (drum assy) and 1 W10811960 (spin basket)"
Rich S.
REFRIGERATOR WHIRLPOOL ED25UEXHT01 Cleared restricted damper. Temps check good water no longer leaking. Operating as designed.
Chase F.
REFRIGERATOR WHIRLPOOL ED5LVAXWO02 Found shorted outboard also thermostat not engaging. Ordering parts for repair; ordrng 1 WP2315562 (THERMOSTAT ) and 1 WPW10366605 (CNTRL)
Rich S.
WASHER WHIRLPOOL WTW8000DW0 F5E4 codeWill not latch to test any gear case issues...; ordrng 1 W10810403 (lid lock assy)
Danny G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Pantry drawer is not working properly Found broken harness and faulty drawer door and ui control Per techline replaced all 3 parts Reinstall unit and tighten all door handles Reinstall unit and power up and drawer ui is working properly Advised client to allow 24hrs for unit to reach proper temp
Rich S.
DRYER MAYTAG MEDC465HW0 Customer’s description of noise sounds like a motor noise. She claims it gets very loud after 30 min.Sounds normal at this time. I asked her to record the noise for the next techs service.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Rich S.
DRYER WHIRLPOOL MEDC465HW Ran diagnostics passed. Instructed customer on features. Operating as designed.
Raymond H.
DOUBLE WALL OVEN JENN-AIR JMW3430WS02 Upon arrival console has shorted keys throwing F2E2 error. Unit needs control panel and control; rqstng P&A on 1 W10323052 (panl-cntrl) and 1 WPW10292566 (cntrl-elec)
Rich S.
WASHER MAYTAG MVWB880BW0 Customer is calling extended contract to have proper dispatch...
Raymond H.
WASHER MAYTAG MVWX655DW1 "Upon arrival cx states unit doesn’t finish cycle. Clothes are left wet with water at bottom of basket. Tested and found unit wobbles when in spin empty. Excessive play in drive hub and drive hub stripped. Can not remove wash plate, it is sized to gearcase shaft. Will need to replace multiple components. ; 1 W10528947 (drive hub kit) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11239857 (belt)"
Raymond H.
REFRIGERATOR WHIRLPOOL KFIV29PCMS "Upon arrival cx states unit not making ice, dispensing water, and would leak. Tested and found supply water pressure below 30Psi. Cx has a filtration system in line to unit and is not using filter. This can cause a leak due to short ice cubes. Cx needs to fix water pressure. "
Raymond H.
LAUNDRY WHIRLPOOL MGD6630HW0 Replaced control panel and control. Tested unit. Unit functions as designed.
Michael M.
WASHER MAYTAG MVWC565FW0 Gearcase was not delivered to techOrdering gearcase W11035751Will have office contact cx when parts are available; ordrng 1 W11035751 (GEARCASE)
Aaron B.
WASHER MAYTAG MVWX655DW1 "Kathy at tech line SR#7727318427 , softener dispenser is working intermittently call tech line no help replace the housing assembly tested operations new water valves are working correct at this time"
Cesar H.
RANGE WHIRLPOOL WEGA25H0HZ0 New panel has cosmetic damage reordering panel; ordrng 1 W11339753 (UI)
John B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 The refrigerator is giving error code P0. Replace the field evaporator fan motor inside the brick freezer. Waited for about 15 to 20 minutes and no error codes came up. The refrigerator tested good at this time
John B.
DRYER MAYTAG MGDB765FW0 The dryer does not heat. The dryer had a bad igniter. Replaced the igniter for the burner. The dryer tested good. The heat in the vent is good and proper.; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Cesar H.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found failed damper it is grinding and sticking when in operation. Rerouted for damper ; ordrng 1 W11236851 (diffuser)
Cesar H.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced control all checked good
Chase F.
WASHER WHIRLPOOL NTW4516FW3 Cx under 1st year. Found bad control and drain pump not engaging. Will need to vac water out. Ordering parts for repair. ; ordrng 1 W10919003 (DRAIN PUMP. ) and 1 W11170317 (CNTRL)
Cesar H.
WASHER WHIRLPOOL MVWX655DW1 Replaced pulley all checked good
Chase F.
WASHER WHIRLPOOL WFW9550WW00 "F21, needing drain pump. ; ordrng 1 WPW10730972 (PUMP)"
Chase F.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Not cooling in RC. Called WPL tech line. Spoke with Chris. Made sure to check wiring at harness plug and 3 way valve. Also to check evap cover for any broken tabs. Forced defrost. Unit should now be defrosting and working properly. All ops testing normal time of repair.SR#7727318307
Chase F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Found connector to icemaker came unplugged. Re installed connector. All ops now testing normal. Job complete.
Randy C.
WASHER WHIRLPOOL WTW5000DW3 Removed and replaced. Tested now working but pump is noisey and won’t stop running. Needs new pump. Pump had was the wrong one. Reordered ; ordrng 1 W11399437 (PUMP)
Chase F.
DISHWASHER KITCHENAID KDTM354DSS5 "Installed new sump assembly. After installing realized one of the connectors to recirculating pump broke, was able to repair connector. Tested. Unit now running through complete cycles. Job complete."
John B.
WASHER WHIRLPOOL CAE2745FQ0 "See my office notes. There is no display for the control, also only cold water will come out. The hot water valve does test good though. Ordering the control and the selector switch.; ordrng 1 W10850396 (cntrl-elec) and 1 WPW10285518 (cycle select switch)"
Irvin F.
REFRIGERATOR AMANA ART308FFDW06 Job done unit exchanged.
Erick S.
WASHER MAYTAG MVWB955FC Call unit and found unit with Phil error causing failure. Tested valves and found bad solenoid on hot side. Unit will need new valve assembly; ordrng 1 W11188329 (valve)
Leon M.
OVEN WHIRLPOOL KOCE500ESS09 Cx states that unit is not working properly.New unit not connected to the power.Connect all wiring.After running diagnostic check unit working properly as designed
Francisco S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Checked unit found broken deli drawer on plastic bottom. Ordering parts reschedule for Tuesday.; ordrng 1 WP67003531 (drawer- pa)
Leon M.
WASHER MAYTAG MHW5630HW0 Cx states that unit is not working properly.After running diagnostic check find that unit has a water leak.Replaced water valve.After running diagnostic check unit working properly as designed.
Francisco S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Checked unit found broken filter housing. Housing affecting dispenser functions. Removed and replaced housing, purged air out of line and unit checks ok"
Rod H.
WASHER MAYTAG MVWB765FW3 Clacking noise during agitation. Camera not working.Confirmed Found loose stator and rotor retaining bolts and tightened........no change further found water and oil leaking due to void in tub. Ordering tub gearcase stator and clutch.; 1 W10754448 (clutch) and 1 W10811957 (spin basket) and 1 W11195971 (stator) and 1 W11219115 (TUB) and 1 W11393685 (gearcase )
Francisco S.
REFRIGERATOR MAYTAG MRT118FFFH01 Cx stated unit was freezing items in ffc. Removed and replaced thermistor and temp control board. Asked cx to monitor and report any issues.
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed spacer pad on left RC door switch contact area. Ice and water dispensers are working properly at this time. Unit is cooling properly at this time. Complete.
Rod H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 “Scratches on ffd liner and compressor noisey”What appeared to be scratches were not scratches but a greasey sustance left on liner by unknown source.Normal compressor and fan resonance heard not issues with refrigeration.
Tyler F.
MICROWAVE KITCHENAID KMHS120ESS3 Customer stated that the light went out because control would not turn it off. Ordering control and bulb in stock. ; ordrng 1 8206232A (Bulb) and 1 W10881539 (Elec cntrl)
Rod H.
DRYER WHIRLPOOL WGD6620HW0 Dryer stops about 5 minutes into starting dryer.Confirmed and found thermistor value irrational and replaced.
Rod H.
WASHER MAYTAG MVWC415EW2 Lid latch brokenConfirmed and replaced calibrated and as designed op returnedRan test cycles to reveal as designed op.
Tom R.
WASHER MAYTAG MVWB766FW0 "Entered diagnostics, found no error codes. Manual rotation of Drum presents resistance and noise, replace Gearcase. Ran diagnostic tests, Main Cold Water Valve stuck closed, replace Water Valve. Lid Lock good, agitate good, spin produces grinding noise, drain good. Tech will return with Gearcase, Clutch, and Slider, order Water Valve./Water Valve - (W11165546); ordrng 1 W11165546 (valve)"
Patrick C.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Found the unit still no ice. Test 56 no error. Controls have been replaced temps are good. Ice makers been replaced. Suspecting switch. It’s foamed in. Dave 7727318746 stated to change ice box fan and drop temp to -3 ; 1 W10846539 (evaporator fan blade)"
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cooling depleted Confirmed Compressor short cycling and air movement in ffd compartment had ceased. Replaced damper and start deviceJust picked up pre I’d; pckd up 1 W10798748 (start-dev)
Tom R.
DISHWASHER MAYTAG MDB8979SEZ0 "Found Adjusters on Upper Rack broken, order Adjuster components for Left and Right, tech will return with Wheel Assemblies and Rails./Adjuster Lever - (WPW10627763) X 2Adjuster Left - (WPW10609579)Adjuster Right - (WPW10609578)Adjuster Cover - (WPW10251047) X 2; ordrng 2 WPW10251047 (cover)s and 1 WPW10609578 (adjuster) and 1 WPW10609579 (adjuster) and 2 WPW10627763 (adjuster)s"
Dane K.
WASHER MAYTAG MVWC465HW2 Removed and replaced your case and tested unit. Unit functions normal now
Dane K.
OVEN KITCHEN AID KSGG700EBS On arrival the customer could not set the unit to 350°. Was set to Celsius. Change do you need to Fahrenheit an answered any and all questions
Kevin M.
WASHER MAYTAG MVWC565FW1 Unit had error codes for motor fault. I tested unit and found motor testing good. While testing I found main control sending voltage to fill valve when it was not supposed to. Failed main control. Ordering part. ; ordrng 1 W11162438 (cntrl-elec)
Tom R.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed Collection Pan, put water in tray, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Kevin M.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Unit not cooling. No frost pattern. Smells like Freon in FC. Unit needs new compressor and evaporator. Removed and replaced compressor and evaporator. Vacuumed system down. System holds vacuum. Charged with 5.0oz of Freon. Tested unit. Full frost pattern and pressures are good. Sealed system complete. Only received 1 compressor. ; used 1 134A (FREON 134A 5.0OZ) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 No ice production. I found voltage to ice maker but ice maker not cycling. Removed and replaced ice maker. Tested unit. All tests good.
Tyler F.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer stated that adjusters on upper rack broke. Removed and replaced adjusters with adjuster kit. Tested all works good this this time.
Jonathan C.
WASHER WHIRLPOOL MVWC565FW1 Installed harness cap and control tested popped control called tech said to replace shifter and board and motor 7727320655; ordrng 1 W10677723 (motor-drve) and 1 W10815026 (actuator) and 1 W11116594 (cntrl-elec)
Tyler F.
WASHER MAYTAG MVWC6ESWW1 Customer stated that the unit is not apinning. Found failed basket drive and clutch. Customer declined estimate.
Jonathan C.
WASHER MAYTAG MVWB835DW4 Installed valve and control tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Tested found loose wire to water switch reinstalled tested working to spec
Jonathan C.
DRYER MAYTAG MGDC465HW0 Found roller bad replaced with kit tested working to spec
Frank P.
WASHER WHIRLPOOL WFW6620HW0 Customer stated that the display always says locWon’t turn offPerformed diagnostics Checked components Needs new up control board Will return to install both parts; ordrng 1 W11294803 (cntrl-elec)
Jonathan C.
DRYER MAYTAG MEDC465HW0 Found high limit bad replaced tested has a vent restriction also needs to be cleaned
Timothy J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Installed parts tested unit . Unit checks ok.
Timothy J.
DRYER WHIRLPOOL WED6620HC1 Checked power to the u it and found 0vac between L1 and N and 120 vac between L1 and L2. Instructed customer to contact an electrician.
Frank P.
WASHER WHIRLPOOL WTW8040DW4 Customer stated washer lid won’t lock Noticed a lot of dents on the side of washer Plus Door lid isn’t flushed Hinges is bent on right side Front of washer is out of alignment there is a huge gap making door not to lock Called whirlpool tech line Rep name is Bruce Explained situations about washer. Reference number 7727318894 . Bruce says that the customer has to call customer service to report the damage To be coveredI explained too Mr Felix he calling today
George Y.
REFRIGERATOR KITCHENAID KRFC604FSS01 Found refrigerator running no cooling need to replace seal system ok to order parts need a seal tech for repair .; ordrng 1 W11099748 (evaporator) and 1 W11291123 (evaporator) and 1 W11393142 (COMPRESSOR)
Enrique R.
WASHER WHIRLPOOL WTW5000DW3 "Previous visit I replaced inlet valve . Customer concerns , washer not filling enough water . Found no error codes . Tested it in quick wash cycle , customer was present . The washer completed wash cycle as designed . No leaks . Needed instructions ."
George Y.
WASHER WHIRLPOOL WTW5000DW2 Found washer control non responsive need to replace control board and latch ok to order.; ordrng 1 W10770866 (knob asm-t) and 1 W11116590 (cntrl-elec) and 1 W11307244 (latch)
George Y.
RANGE WHIRLPOOL WFG505M0BW2 Found center burner not starting found electrode unplug reposition retested check out ok complete. No dents or dings cause by tech.
George Y.
MICROWAVE KITCHENAID KMBP100ESS01 Found microhood not powering up need to replace control board ok to order part .; ordrng 1 W10588761 (panl-cntrl)
Juan G.
WASHER MAYTAG MVWX655DW1 "Unit is making noise intermittently, noise coming from gearcase. Gears not lining up properly 100%of the time. Washplate bolt is not coming off, will need to be broken off. Gearcase and related parts need to be replaced.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)"
George Y.
MICROWAVE KITCHENAID KOCE500ESS08 Found microwave f1e5 inverter issue. Reposition connectors retested check out ok complete. No dents or dings cause by tech.
Juan G.
WASHER WHIRLPOOL WFW75HEFW0 "Door is sagging/dropping, it needs to be lifted every time to lign up with the door lock. Unit is in a small room, with a utility closet in front of it that only allows the door to open to 45 degrees. Advised customer not to use the door as support when loading or unloading unit.; ordrng 1 WPW10208275 (door-inner)"
Leon M.
REFRIGERATOR KITCHENAID KRSC503ESS01 Cx states that unit is not working properly.After running diagnostic check find that ice buildup in fresh food section by the evaporator.Service pointer W11092686CCx needs to defrost the prior next visit schedule..
Juan G.
WASHER MAYTAG MVWB765FW2 "Found lid cracked at left hinge. Replaced lid, checked lid operations, lid opening and closing properly. Ran diagnostics, all units operations are working fine at the time of service."
Lance V.
FREEZER WHIRLPOOL WRF736SDAM13 "Parts not in, we will return once parts arrive"
Lance V.
OVEN WHIRLPOOL RBS305PDQ17 "Fixed- faulty thermostat. replaced blower motor and thermostat per Project S16122, SP 4317445. Fully labor and parts covered. Unit uninstalled on arrival for repair, customer responsible for reinstalling. Unit should be fully operational upon installation and tested."
Lance V.
WASHER WHIRLPOOL WTW7500GC2 Needs work- found power cord has a rip/tear causing abnormal operation and only 92vac to control board. We will need to re route with new power cord to fix this issue. ; ordrng 1 W10859955 (power cord)
Lance V.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Fixed-found faulty diffuser not operating properly open close. Liquid temps fridge @ 43df a little high. Replaced diffuser and confirmed proper operation. Cool air is now entering fridge area, allow up to 24hrs for proper cooling"
Lance V.
OVEN KITCHENAID KOSC504ESS00 "Fixed- replaced faulty thermal fuse, ran and tested. Unit is now fully operational, and working as designed. Fully heating"
Kenneth M.
DRYER WHIRLPOOL WED7500GW0 Panel again is bowed outwards. Will need another panel. Informed customer to be mindful of the amount of weight being placed on door. Ordering panel. Did not reschedule due to availability. Removed 1 screw out of each door hinge to give use of the dryer to the customer. ; ordrng 1 279659 (Panel)
Lance V.
DISHWASHER MAYTAG MDB8979SFZ2 Fixed- replaced lower spray and and upper. Ran and tested. Water now reaching the top rack ok. Unit is now fully operational and working as designed.
Lance V.
WASHER WHIRLPOOL WTW7000DW4 "Fixed- replaced faulty valve housing assembly. Ran calibration and passed, auto test passed. Unit is now fully operational, and filling with water ok. Tested with clothing, and ok."
Kenneth M.
DRYER MAYTAG MEDB835DW4 Found unit making a whirling noise. Found a pair of clothing got stuck in blower wheel. Removed and tested. Found idler pulley making noise. Replaced. Unit is working properly.
Kenneth M.
M/W OTR WHIRLPOOL WMH53520CS6 Installed fuse and interlocks. Tested. Unit is now working properly. Customer approves function at this time.
John B.
REFRIGERATOR KITCHENAID KRFC704FPS03 "Replaced a failed icemaker, and a broken ice maker bin. And valve. The ice started harvesting before I left. The refrigerator tested good. The customer doesn’t like how warm the water comes out of the dispenser. 57 degrees."