We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Lompoc, CA 93436
Kash S
Job Details: 09/21/2024
"Found unit not cooling, found compressor running, no heat transfer, SS leak; ordrng 1 W11580057 (Compressor) and 1 W11579351 (Evaporator)"
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model GUD24GSSM1WW
Near Malibu, CA 90265
Giovanni M
Job Details: 09/21/2024
"Customer was complaining that the unit isnt heating. Upon diagnosis, I found igniter to be turning on, I hear the coils trying to click, I also checked to make sure that gas is getting to the unit. I figured something had to be wrong with the gas valve but after replacing the burner assembly, nothing works still. Without a GE tool its kind of difficult.. I cant call because its Saturday. Ordering all parts I think will fix the unit and rescheduling them for the training day with Rich . ; ordrng 1 WE03X27426 (Gas burner) and 1 WE4X448 (Flam detector) and 1 WE17X22214 (Motor) and 1 WE4M137 (Thermostat) and 1 WE4M80 (Thermostat) and 1 WE04X29059 (Thermostat)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Atwater, CA 95301
Manuel B
Job Details: 09/21/2024
"Washer relay stays open,washer turn on by self.reroute for part.; ordrng 1 W11603810 (Elect-Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Moreno Valley, CA 92553
Kevin
Job Details: 09/21/2024
"Estimate. Trip $145.00 parts ( covered under 5yr), labor (covered under 5yr) total $145.00 unit not cooling. I found that the unit has a sealed system leak. Sealed system parts and labor are covered under 5yr extended warranty. Charged for trip only. Allow 2 hours on return. 134a unit, will need to bring my nitrogen to leak check. ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 W11577970 (Condenser)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Moreno Valley, CA 92555
Kevin
Job Details: 09/21/2024
Unit is in the locked control setting and will not come out of it. Failed console assy. Ordering console assy. Needs autho. ; rqstng P&A on 1 W11297728 (console)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Hanford, CA 93230
Enrique
Job Details: 09/21/2024
"Customer concerns; washer went off balance and dented the cabinet. On previous visit, the cover was installed correctly ( after service PICS ). Need new cabinet. 2 JOOOOB COUNT.; ordrng 1 W10596395 (CABINET ASM-SERVICE, WHI)"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN2WW
Near Delano, CA 93215
Esteban S
Job Details: 09/21/2024
Cold valve solenoid stuck on close position. Valve on order follow up required. Job will geek longer than usual. Unit in tight space. ; ordrng 1 WH23X29538 (Valve)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASJWS
Near Avenal, CA 93204
Esteban S
Job Details: 09/21/2024
"Gearcase leaking oil causing belt spinning in place. Worn out pulley ,worn out belt. Parts on order follow up required. ; ordrng 1 Wh03x33733 (Gearcase) and 1 Wh01x24180 (Belt) and 1 Wh02x24417 (Pulley) and 1 Wh43x31240 (Auger) and 1 Wh43x34257 (Base agitator)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF
Near Avenal, CA 93204
Esteban S
Job Details: 09/21/2024
"Er t3 error code after installing new Thermister. Double checked connections, wires are making contact. Defective part. Thermister on order follow up required. ; ordrng 1 5303918775 (Thermister)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Lancaster, CA 93535
Samson O
Job Details: 09/21/2024
"F0E5- off balance , found tub ring broken and suspension needed.; ordrng 1 W11550886 (Tub ring) and 1 W11217817 (Suspension) and 1 WPW10192089 (Bleach dispenser)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN1WW
Near Bakersfield, CA 93305
Raymond
Job Details: 09/21/2024
Needs water valve and control. ; ordrng 1 WH13X26535 (Valve) and 1 WH22X37220 (Control)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Azusa, CA 91702
Stephen
Job Details: 09/21/2024
Ran diagnostics. Has f9e1 error code. Not draining. Found broken pump wire harness. Lid locked. Opened top so customer could remove clothes. 2 count job. Allow 1 1/2 hours. Customer to remove water from tub. ; ordrng 1 W11643701 (Harness-lower) and 1 WPW10006384 (Belt)
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Claremont, CA 91711
Jaime
Job Details: 09/21/2024
Found washing machine leaking water leaking oil. All components underneath are rusted and contaminated. Washing machine needs to be rebuiltNOTE: Control Board May Need to Be Replaced tooPart its ObdoleteNOTE: If They Go for the Repair Allow 3 Counts Pls; ordrng 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W11393684 (Trans) and 1 W11550891 (Agitator)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Manteca, CA 95337
Andrew H
Job Details: 09/21/2024
No voltage to unit. 279318 terminal faulty. Power surge W11556656 wire harness faulty. Power cord PT500L faulty Upon arrival. Found power surge to cords wire harness damaged. ; ordrng 1 PT500L (Cord) and 1 279318 (Terminal block) and 1 W11556656 (Wire harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Tehachapi, CA 93561
Randy
Job Details: 09/21/2024
"Unit leaks along the back wall and blocks fan from running. Requires fan, fan blade, tube, perma gum, and zip tie ; ordrng 1 W10304200 (Tube) and 1 212643 (Sealer)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Ridgecrest, CA 93555
Brandon
Job Details: 09/21/2024
Units heater was open. Installed new heater and corrected issue.; ordrng 1 W10857612 (Timer)
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFN506ESS01
Near Los Angeles, CA 91344
Felipe S
Job Details: 09/21/2024
"Upon arrival found unit with warm temperatures on the freezer compartment. Check the unit and temperature on the freezer is 26F, this is to hot, check compressor heat exchange and found is to low. This unit has a leak, check the most common, on the evaporator for the fresh food and no leaks. This unit has a leak on the heater pan. This unit will need new compressor and heater pan. Inform this to the customer and they approve the repair. ; ordrng 1 W10735008 (Heater pan) and 1 W11658617 (Compressor) and 1 WP2307857 (Extension) and 1 W11227370 (Screw)"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC7HS03
Near Santa Clarita, CA 91350
Felipe S
Job Details: 09/21/2024
"Upon arrival found unit without any response of the ui. Check the unit and lights are working, when the door opens. According with customer this happens after a power outage. Check the unit and found only 10 DCV to the UI. Replace the control and now is 14.5 volts present, but ui doesnt respond. This unit will need new Ui. ; ordrng 1 W11367329 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Santa Clarita, CA 91354
Felipe S
Job Details: 09/21/2024
"Upon arrival found unit without light on the refrigerator section, check the unit and found voltage is present 12.6 ACV, this means the LED are no longer good. This unit will need new light, additional gasket on the left refrigerator door is damage. ; ordrng 1 W11470191 (Light) and 1 W11456682 (Gasket)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Bakersfield, CA 93306
Raymond
Job Details: 09/21/2024
Inverter fault. Unit still heats for 7 seconds. Due to install will need helper to prevent damage to wall. ; ordrng 1 W11325786 (Appliance manager)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ASD
Near Tehachapi, CA 93561
Randy
Job Details: 09/21/2024
Unit wont cool properly. Found large ice ball on Evap. Checked pressure. Not equalizing. Found unit with no drier. Last tech failed to run proper vacuum unit is having issue cooling Redoing sealed system. Ordering compressor and drier n Evap ; ordrng 1 5304532179 (Compressor) and 1 5303918284 (Evap)
We serviced a
GENERAL ELECTRIC RANGE - ELECTRIC
Model PTD70GBPT0DG
Near Tehachapi, CA 93561
Randy
Job Details: 09/21/2024
"Unit makes loud noise from pulley, cx needs Saturday. Working sat. ; ordrng 1 WE03X38319 (Idler) and 1 WE03X33648 (Belt) and 1 WE03X31620 (Pulley)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Manteca, CA 95337
Andrew H
Job Details: 09/21/2024
12791416 thermistor.W10594329 control damper.13012402 insulation.Control dampeners fault. Not enough insulation. Ordered parts. ; ordrng 1 W10594329 (Damper) and 1 13012402 (Insulation) and 1 12791416 (thermistor.)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Simi Valley, CA 93065
Sean W
Job Details: 09/21/2024
Manager of business not present to provide proof of purchase.cx rescheduling to be present next visit.; saved tckt
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Adelanto, CA 92301
Samson O
Job Details: 09/20/2024
Unit need latch assembly ; ordrng 1 W11670519 (Latch) and 1 W11399437 (Pump) and 1 W11626074 (ACU)
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Adelanto, CA 92301
Samson O
Job Details: 09/20/2024
"F9E2 F0E3F0E5, unit need drain pump and harness ; ordrng 1 W10876600 (Pump) and 1 W11409746 (Lower harness)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Victorville, CA 92394
Samson O
Job Details: 09/20/2024
Unit need drive motor and wheel; ordrng 1 WP697772 (Wheel) and 1 W11549461 (Motor) and 1 W10837240 (Bracket)
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near San Bernardino, CA 92410
Francisco
Job Details: 09/20/2024
Found unresponsive start button checked connection to acu it is ok. Ordering part rs Wednesday ; ordrng 1 W11627521 (Hmi/ui) and 1 W11728015 (Acu)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Dinuba, CA 93618
Timothy
Job Details: 09/20/2024
Checked for fault codes and found 9-1(not draining) 10-2(wax motor) ran a service test and found the wash water was foamy. Rinsed unit and tested again. Unit became sudsy again. Unit needs a new dispenser.; ordrng 1 W11412300 (Dispenser)
We serviced a
KITCHENAID REFRGERATOR
Model KRFC704FPS05
Near Bakersfield, CA 93311
Chase
Job Details: 09/20/2024
Two. Separate issues. First issue is the freezer door rails are frozen up not allowing door to completely close. Will need to replace both side rails. Secondary issue is that icemaker in Refrigerator department is not producing enough ice. Will order and replace.; ordrng 1 W11241580 (Bracket) and 1 W11241268 (Bracket) and 1 W11557001 (Im)
We serviced a
GENERAL ELECTRIC MICROWAVE OVEN
Model PEB7227AN4DD
Near Bakersfield, CA 93311
Chase
Job Details: 09/20/2024
Noise is coming from cooling fan. Took shell and found no obstructions to blade. Will order and replace fan motor. ; ordrng 1 WB26X10253 (Cooling fan)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPH431LAF0A
Near Ventura, CA 93003
Bob S.
Job Details: 09/20/2024
Picked up unit from Lowes hauled to yard for repairs. Dishwasher unit has damage to upper left corner and damage right side handle and upper right corner as well ; saved tckt
We serviced a
GENERAL ELECTRIC RANGE - GAS
Model PGS930YP6FS
Near Lancaster, CA 93536
Jonathan
Job Details: 09/20/2024
"Tested unit, Found defective igniter, and missing bumper; ordrng 1 WB13X24755 (Igniter) and 1 WB02X24790 (Bumper)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model CYE22TP4MJW2
Near Burbank, CA 91501
Oscar L
Job Details: 09/20/2024
Visual and physical inspection shows a couple lights are off in FF section. Replacing LED banks as needed recommended. Called GG support to document and spoke with Dan 14295667.; ordrng 1 WR55X26487 (LEDs kit)
We serviced a
WHIRLPOOL WASHER
Model WGTLV27HW0
Near Los Angeles, CA 91406
Leon
Job Details: 09/20/2024
Cx states that unit is not working nor filling not spinning and making noise After running diagnostic test getError code F8E1F7E1F7E5F0E5F0E2F1E2Unit has a multiple issues Unit is constantly abused Need authorization Cx needs to contact to their own insurance to check the coverage ; ordrng 1 W11104057 (ACU) and 1 W11095119 (Water valve) and 1 W10531289 (Ring tub) and 1 W10821951 (Suspension kit) and 1 W11166073 (Hose pressure switch) and 1 W10870910 (Gearcase) and 1 W10815026 (Shifter) and 1 W10006384 (Belt) and 1 W10721967 (Splutch) and 1 W10866249 (Capacitor)
We serviced a
GENERAL ELECTRIC WASHER
Model GFW655SSV0WW
Near Santa Maria, CA 93454
George
Job Details: 09/20/2024
Found washer wen fill unit leaking center tub need tub for repair need trchnical assistance for repair.; ordrng 1 GFW655SSV0WW (Tub and seal) and 1 WH21X29646 (Fronttub) and 1 WH41X30363 (Reartub)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Santa Maria, CA 93458
George
Job Details: 09/20/2024
Found refrigerator not dispensing ice found broken coupler teeth and ice maker over filling need this parts.; ordrng 1 W10873791 (Ice maker) and 1 WPW10293212 (Chute assembally)
We serviced a
WHIRLPOOL WASHER
Model mvw5430mw0
Near Santa Maria, CA 93455
George
Job Details: 09/20/2024
Installed part tested drain ok drain pump staying stuck need control.; ordrng 1 W11627413 (Control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AW7
Near Bakersfield, CA 93306
Brandon
Job Details: 09/20/2024
Compressor that was installed last visit has failed. It is stuck trying to start up but keeps clicking off. Compressor needs to be replaced again.; ordrng 1 5304534515 (Compressor)
We serviced a
GENERAL ELECTRIC RANGE - GAS
Model JGBS60REKSS
Near Lancaster, CA 93535
Jonathan
Job Details: 09/20/2024
Tested unit and found defective switch harness ; ordrng 1 WB18X47867 (Harness)
We serviced a
GENERAL ELECTRIC RANGE - GAS
Model JGP3036DL2WW
Near Delano, CA 93215
Esteban S
Job Details: 09/20/2024
Switch harness shorted. Part on order follow up required. ; ordrng 1 WB18X45187 (Switch harness)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Thousand Oaks, CA 91361
Brandon A
Job Details: 09/20/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Bakersfield, CA 93304
Raymond
Job Details: 09/20/2024
"Cx states unit filled up randomly, could not duplicate per res replacing valve and and control; ordrng 1 W11641117 (Valve) and 1 W11608056 (Control)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW490ACJ8WS
Near Bakersfield, CA 93306
Raymond
Job Details: 09/20/2024
Drain pump seized. Needs pump; ordrng 1 WH23X28418 (Pump)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Auberry, CA 93602
Timothy
Job Details: 09/20/2024
Ran several loads test loads and a normal load. The wash motor sounded louder than expected and I did not see the sort of wash power I expect from this unit. The dispenser has leaked rinse aid on the outer door and UI; ordrng 1 W11659651 (Panel) and 1 W11412300 (Dispenser) and 1 W11680075 (Sump assembly)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Tollhouse, CA 93667
Timothy
Job Details: 09/20/2024
9-1) unit has a broken lower harness and slipping belt.; ordrng 1 W10721967 (Cam assembly) and 1 W11239857 (Belt) and 1 W11643701 (Lower harness) and 1 WP353244 (Pressure hose)
We serviced a
KITCHENAID REFRGERATOR
Model KRFF507HPS03
Near Perris, CA 92571
Kevin
Job Details: 09/20/2024
"Unit not cooling. Unit unplugged when I arrived but customer,er had video of compressor locking up. Failed compressor. Ordering compressor. Allow 2 hours on return. ; ordrng 1 W11574734 (Compressor) and 1 W10806457 (rail-mulln)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Delano, CA 93215
Esteban S
Job Details: 09/20/2024
Gear case leaking oil and water. Parts on order follow up required. ; ordrng 1 W11393685 (Gear case) and 1 W11550891 (Agitator)
We serviced a
ELECTROLUX WASHER
Model ELFW7637AT2
Near Santa Ynez, CA 93460
Kash S
Job Details: 09/20/2024
87595120. Per tech line need to order front panel; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near Montebello, CA 90640
Stephen
Job Details: 09/20/2024
"Found ice maker leaking, brackets broken, and cracked ice container . ; ordrng 1 WPW10558424 (Ice container) and 1 WPW10300022 (Ice maker)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near Simi Valley, CA 93065
Paul M
Job Details: 09/20/2024
"Unit was not producing ice, checked with diagnostics and unit was working. Would shut off when it came to compressor. I replaced start rely and compressor turned on. Unit is working now"
We serviced a
KITCHENAID REFRIGERATOR
Model WRF555SDFZ19
Near Riverside, CA 92508
Robert U.
Job Details: 09/20/2024
Found the model number is for a kitchenaid and the customer has a whirlpool. The issue with the ice maker is the valve not filling the ice maker mold properly. The ice maker cycled while I arrived and I removed the ice maker and found less then a 1/4 of what it should be. Ordering valve and fill tube. ; ordrng 1 W11548535 (Valve) and 1 W11415785 (Tube water)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Riverside, CA 92503
Robert U.
Job Details: 09/20/2024
Found fill tube for the ice container restricted. The ice cubes are coming out small. The unit has no ice maker error codes but bin is almost empty. I believe the fill tube that was installed recently is restricted. Ordering new fill tube and heater. Ice maker that was also just replaced is making an abnormal noise. This is due to defective parts that were installed so please bill out for part failure. ; ordrng 1 W11686799 (Tube water) and 1 W11087201 (Heater)
We serviced a
KITCHENAID MICROWAVE
Model KMCS1016GSS1
Near Fresno, CA 93710
Ron H
Job Details: 09/20/2024
Cx stated unit smelt burnt and sparked cx saw new unit thinks new unit to big the cubbie is 17in in depth new unit is 19inch in depth will stick out 3in also was a huge dent on side of new unit took pics of measurements ; O-emld tckt
We serviced a
WHIRLPOOL REFRGERATOR
Model WRX986SIHZ00
Near Apple Valley, CA 92308
Brian G
Job Details: 09/20/2024
Technician did not have icemaker on return visit today. Removed and replaced user interface. Customer will monitor unit over the weekend if unit is making ice customer will call in on Monday to cancel return trip ; schdld next appmnt for 9/25 WED !
We serviced a
WHIRLPOOL DIDHWASHER
Model WDT750SAHZ0
Near Camarillo, CA 93012
Isidro
Job Details: 09/20/2024
"Broken soap dispenser and weak heater element, customer declined repair at this time of service ; ordrng 1 W10861000 (Dispensers soap) and 1 W10703867 (Heater)"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Lemoore, CA 93245
Enrique
Job Details: 09/20/2024
"Customer concerns; washer not initiating wash cycles. Installed new latch, performed calibration. Washer operating as designed. No leak.; used 1 W11700916 ( Latch) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Ventura, CA 93003
Ian Y
Job Details: 09/20/2024
Replace both valves and tested. Same result. Ordering dosing pump. Will change out next time and if unsuccessful will call Techline. ; ordrng 1 W11041150 (Dosing pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Los Angeles, CA 91311
Paul M
Job Details: 09/20/2024
"Unit was not producing ice, replaced ice and was able to hear ice maker get water. Unit is working properly"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Los Angeles, CA 90049
Brandon L
Job Details: 09/20/2024
"Diagnosed and found error codes for latch and UI, need to replace both and possibly the control.; ordrng 1 W11325573 (UI) and 1 W11565030 (Latch)"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Beverly Hills, CA 90210
Brandon L
Job Details: 09/20/2024
Diagnosed and found shocks to be worn out and need to be replaced.; ordrng 4 W11316766 (Shocks)s
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNFS
Near Bakersfield, CA 93311
Chase
Job Details: 09/20/2024
Customers complain is about a rattling type sound coming from rear. Pulled refrigerator out and found a bunch of excessive tape. Rattling up against stainless panels. Removed all access tape also cleared all objects free from the sides of the refrigerator. This sound I am no longer hearing. All functions are checking normal.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Los Angeles, CA 91342
ERICK H
Job Details: 09/20/2024
"F8e1 error code present. Inlet water valve damaged, specifically cold water valve. Water vslve assembly needs to be replaced. Cannot replace water valve assembly until Cx replaces cold and hot water supply lines. Supply lines are rusted and have a lot of corrosion. If we replace the water valve assembly before Cx replaced supply lines, new valve assembly with clog up and fail again. ; ordrng 1 W11165546 (Valve assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Glendale, CA 91214
ERICK H
Job Details: 09/20/2024
Light in rc out. ; ordrng 1 W11470191 (Module)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Bakersfield, CA 93311
Chase
Job Details: 09/20/2024
"Found drawers were out of alignment. Removed and reinstalled to correct spots. All drawers now open and close freely, adjusted temps to a proper setting. All ops working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Los Angeles, CA 91402
ERICK H
Job Details: 09/20/2024
Cx complaint is excess noise. Noise not coming from water vslve or ice maker. Noise is coming from Evap fan. ; ordrng 1 WP2169142 (Fan blade) and 1 WP2315549 (Evap fan motor)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Bakersfield, CA 93305
Brandon
Job Details: 09/20/2024
F0E2. Found unit unable to spin upon arrival. Unit was stuck in a drain loop when I plugged it in. I unplugged pressure hose and blew through it and replugged. Entered diagnostics and ran test cycle. All passed. Ran drain and spin and unit is now working as designed.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Bakersfield, CA 93305
Brandon
Job Details: 09/20/2024
Life is broken. Quoted Cx on repair and they decided to get a new washer instead.; ordrng 1 W11259006 (Lid)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Merced, CA 95348
Manuel B
Job Details: 09/20/2024
"Fridge not cooling,evaporator motor not working, reroute for part.; ordrng 1 W11032800 (Motor-evaporator)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Palmdale, CA 93551
Jonathan B.
Job Details: 09/20/2024
"JB Out 9/20/24.Customer states washer shakes and walks away from wall.Upon arrival found washing machine, not sitting square against wall with items under front feet. Tested operation verified only one store error code F7E1 indicating lost tachometer signal. And install replacement actuator part number W10913953 and erased stored in error code. retested operation after calibration cycle. Verifying unit now spins at correct speed and does not shake after adjusting front left hand and front right hand legs. No charge to customer. Job complete.; used 1 W10913953 ( SHIFT ACTUATOR) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Turlock, CA 95382
Manuel B
Job Details: 09/20/2024
"Fridge not cooling,compressor burn out,fridge is none serviceable,customer needs to remove trim from wood frame molding on both sides.need additional help to move fridge and additional parts to repair.customer will call when trims are remove; saved tckt"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Ventura, CA 93003
Ian Y
Job Details: 09/20/2024
Unit displaying lo Flo code but is filling up properly. When putting unit into drain and spin unit barley drains and then spins full of water. Put unit into diagnostic and ran test 7 (drain and spin) and unit immediately drained. Ordering pressure switch and valve just in case. ; ordrng 1 W11125159 (Pressure switch) and 1 W11319791 (Pressure hose) and 1 W11036928 (Valve single) and 1 W11036930 (Valve double)
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Hesperia, CA 92345
Brian G
Job Details: 09/20/2024
Removed and replace inner basket assembly. Unit is knocking badly during spin cycle. Ordering gearcase ; ordrng 1 W11449841 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Hesperia, CA 92345
Brian G
Job Details: 09/20/2024
Fan blade hitting shroud. Technician tried to adjust but still rubbing. Ordering fan motor and blade; ordrng 1 W11193484 (Fan Blade) and 1 W11127829 (Fan Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Los Angeles, CA 91367
Sean W
Job Details: 09/20/2024
Fridge and freezer cabinet blowing slightly cool air. All sealed system components working but not efficiently cooling fridge.icemaker is filled with water but freezer not getting cold enough to make ice.visually checked evaporator and it has no frost pattern indicating a sealed system leak.varified with trade partners that Cx is covered for parts and labor of sealed system repair. Collected service fee via card through iWallet. Cx still deciding if he will move forward with repair Sr # 7739941835; ordrng 1 W11547313 (Compressor) and 1 W11644420 (Condenser) and 1 W11598433 (Evaporator)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Los Angeles, CA 91306
Sean W
Job Details: 09/20/2024
"Water n tub upon arrival,ui displaying F9E1.ran diagnostic cycle successfully without interruption. Cx laymen that unit stopped and lid remained locked with clothes and water inside of drum and he was unable to remove clothes during last use.cx unplugged washer and plugged it back in and door unlocked and he was able to remove clothes but water remained in drum. Drain pump reading at 20.4 ohms and is working properly, capacitor reading 50.6 mfd, no visible damage to lower harness and pressure hose isnt cracked or clogged, blew into pressure hose to verify.called tech line and documented all information listed and was advised to replace harness and control board.Sr # 7739954556 ; ordrng 1 W11627413 (Control board) and 1 W11643701 (Lower harness)"
We serviced a
WHIRLPOOL REFRGERATOR
Model WRS331SDHM06
Near Hesperia, CA 92345
Samson O
Job Details: 09/20/2024
"Found augur mother stuck in crush position due to over freezing, unfreeze the motor and adjust the temperature. Cx complain about the cheese bin sliding out completely with the track, found the bin was switched. Unit test ok. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Los Angeles, CA 91402
ERICK H
Job Details: 09/20/2024
Ice maker making ice. Ice was piled up on the left hand side of bin due to failed auger motor. Cx was taking ice by hand and only grabbing ice from right side. Ice maker thought bin was full and wasnt producing ice because feeler arm on ice maker was never going all the way down due to left side of bin being full. Tested ice maker. Ice maker harvests and calls for water. ; ordrng 1 W11671282 (Motor) and 1 W11715972 (Motor bracket) and 1 WPW10169511 (Motor coupling)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS04
Near Los Angeles, CA 91324
ERICK H
Job Details: 09/20/2024
Cx states rc products freezing. Cx has rc temp set to 33. This is why rc products freezing. Cx also states deli drawers too warm. Deli meats and cheese spoiling. Cx had deli drawer set to thaw. This will cause deli drawers to be warm and spoil food. Set rc temp to recommended temp(37 degrees Fahrenheit) and set deli drawer to meats. Cx also states they have intermittent power failures. Deli board operational. No damage to deli board harness. Unit is not in failed state at time of visit. Ordering Ui and hv board for intermittent power failures. ; ordrng 1 W11330971 (UI) and 1 WPW10675033 (Hv board)
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ10
Near Bakersfield, CA 93314
Jim
Job Details: 09/20/2024
"The water calibration was off causing the ice maker to slightly overfill. This created a bridge on the ice which was keeping the bail arm from lowering. Calibrated the water and verified the correctness on 1, 2, and three cups of water."
We serviced a
GENERAL ELECTRIC REFRGERATOR
Model GSE25GSHPCSS
Near Los Angeles, CA 91344
ERICK H
Job Details: 09/20/2024
Cx states ice not dispensing. Auger motor failed. Crushed ice solenoid failed. Water dispenser is working properly. Cx thought water pressure was low but it is normal. ; ordrng 1 WR17X12323 (Motor cover) and 1 WR02X11941 (Auger drive) and 1 WR49X32252 (Auger motor) and 1 WR49X32252 (Solenoid)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2045VW8
Near Oceano, CA 93445
Leo R
Job Details: 09/20/2024
"Unit found with dead compressor, replaced starter, powered up and reset unit, starter still clicking, compressor is locked up,Need sealed system tech to reassess unit,Order :A19676501 Drier filter, and 5304537795 Compressor.Job complete.; ordrng 1 5304537795 (Compressor) and 1 5304528894 (Capacitor) and 1 A19676501 (Drier filter) and 1 5304529285 (Starter)"
We serviced a
MAYTAG WASHER
Model MVWC300XW0
Near Cambria, CA 93428
Leo R
Job Details: 09/20/2024
"Upon testing unit for issue, found pulley drive makes grinding noise, inspected under unit found belt shredding and pulley ground residue, order following parts:WPW10006384 Belt and WPW10427633 Pulley shield ; ordrng 1 WPW10006384 (Belt) and 1 WPW10427633 (Pulley shield)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF3
Near Ojai, CA 93023
Kenneth
Job Details: 09/20/2024
Drain tube cracked causing unit to leak every time it goes through a defrost cycle. Ordering new. Found valve making noises when dispensing water out the dispenser. Ordering new water valve. Rescheduled customer for Tuesday 9-24-24; ordrng 1 5304530878 (Valve) and 1 241830904 (Tube)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503ESS01
Near Thousand Oaks, CA 91362
Richard R
Job Details: 09/20/2024
"Upon arrival inspected unit customer stated that when they push the ice dispenser paddle water comes out of the water dispenser. Also, the ice door shoe motor is not closing completely ordering ice chute door motor user interface, separator and both electronic controls schedule this job for next Thursday the 26th.; ordrng 1 W11130210 (Icechute door in motor) and 1 W11340158 (User interface) and 1 W10353593 (Seperator) and 1 W11172798 (Electronic control) and 1 WPW10226427 (Electronic control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Rialto, CA 92376
Francisco
Job Details: 09/20/2024
"Checked unit found frost build up in fc, low air flow from evap fan motor. Removed and replaced it. Adjusted gasket unit now working properly. No damage by tech."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Arroyo Grande, CA 93420
George
Job Details: 09/20/2024
Found dishwasher sump pump leaking need this part .; ordrng 1 WPW10605057 (Pump and motor)
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near Lancaster, CA 93535
Jonathan
Job Details: 09/20/2024
"Tested unit found unit with defective footing, fixed footing of unit and is working properly. Customer educated on use and care of unit."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model CGE29DM5TBS5
Near Grover Beach, CA 93433
George
Job Details: 09/20/2024
Found drawer glass scratch customer wants a perfect door need to reorder need 2 man for repair.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325DHZ08
Near Alhambra, CA 91801
Andy
Job Details: 09/20/2024
Needs ice maker not advancing ; ordrng 1 W11700250 (Ice maker)
We serviced a
GE REFRGERATOR
Model PVD28BYNBFS
Near Victorville, CA 92392
Samson O
Job Details: 09/20/2024
"Found refrigerator on sabbath mode, called tech line get the code. Setting- water - light. Unit works fine now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW
Near Rosemead, CA 91770
Andy
Job Details: 09/20/2024
Needs all part at the same time; ordrng 1 W11518204 (UI board) and 1 W11650662 (Heater assy) and 1 W11558182 (Main board)
We serviced a
KITCHEN AID COOKTOP
Model KGCT305GBL1
Near Los Angeles, CA 91343
ERICK H
Job Details: 09/20/2024
"Confirmed, RR BURNER LEAKING GAS. RR gas valve damaged. Part is no longer manufactured. Unit cannot be repaired. Job complete. $175.00 CC Auth# TC93VT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Lancaster, CA 93536
Jonathan B.
Job Details: 09/20/2024
JB out 9/20/24Customer states the detergent dispenser lid will not close.Found dispenser lid broken. Retainers for toe panel are missing .Ordering replacement dispenser under the Factory warranty and No Charge to the Customer ; ordrng 1 W11705152 (DISPENSER) and 2 WPW10503548 (RETAINER FOR TOE PANEL)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Oakdale, CA 95361
Andrew H
Job Details: 09/20/2024
Warming freezer. Cx complaint frost inside of fridge. Picture of frost and frost on food items. Reset control panel. Ran diagnostics. Checked out components okay. Operating as designed.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Los Angeles, CA 91307
Brandon A
Job Details: 09/20/2024
Tech was assigned as a helper;
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD42GASJ2WW
Near Oxnard, CA 93035
Ian Y
Job Details: 09/20/2024
"Found unit screeching. Removed and replaced upper bearing assembly. Tested, unit no longer making unnatural noise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Santa Clarita, CA 91351
Felipe S
Job Details: 09/20/2024
"Upon arrival according with customer unit was no working properly. Additional the ice maker on the top section is no producing any ice. Check the unit and found error code E5, on test 56, run 57 and ice maker cycles correctly. This unit has a bad ice maker and will need new one and control board, is no reading correctly the temperature on the freezer.; ordrng 1 W10864518 (Adapter fan) and 1 W11224256 (Control board) and 1 W11658802 (Ice maker)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPH4316AD0A
Near Ojai, CA 93023
Kenneth
Job Details: 09/20/2024
Customer informed me that unit wasnt running properly. At the end of cycle smelled like burning plastic. Informed customer everything is good. Unit was just burning off packing oils and whatnot. Informed customer about importance of rinse aid. And purging the hot water for best performance. Customer approves. Instructed customer on how to select cycles options. And needing the door open to make the selections. Ran a heavy wash with rinse aid. To help rinse everything out.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VFB
Near Santa Clarita, CA 91321
Felipe S
Job Details: 09/20/2024
"Upon arrival found unit with shelf on the inside of the door falling down, check the unit and found the support on the door is broken, causing the items fall every time when the door need to be open. This unit will need new door. ; ordrng 1 5304532165 (Door)"