Local Reviews
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Francisco S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Adjusted air return Cx will run unit for 24 hrs and will report any issues. Sr#7726736862
Danny G.
DISHWASHER KITCHENAID KDTE554CSS3 Unit is not draining Found air gap clogged Clean air gap and removed debriTest dishwasher and unit is working.
Francisco S.
DISHWASHER WHIRLPOOL WDF520PADM7 "Removed and replaced pump and motor , spray arms, and owi sensor. Unit now checks ok."
Danny G.
RANGE WHIRLPOOL WFG505M0BS3 Oven is not working Found faulty valve and burnt out igniter Replaced control and igniter oven and gas valves Reinstall unit and power up Test unit and unit is working properly No gas leaks no cabinet damage
Francisco S.
WASHER WHIRLPOOL WTW5000DW1 Checked unit found no active leak. Found traces of leak by inlet water valve. Removed and replaced valve did not find any other leaks at this moment asked cx to run unit and report any leaks if it re occurs.
Irvin F.
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Cx says icemaker is not producing ice. Tried for water from dispenser, no water. Removed filter installed bypass. No water. Installed replacement water valve. Test failed. The issue is failed filter head. Ordering for replacement. Cx says they are getting an exterior filtered some point. ; ordrng 1 W11346622 (FILTER HOUSING)"
Tom R.
REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer concerned about unit, Customer Instruct, answered customer questions and explained repair done by a previous technician and how it will resolve her issue. Customer Instruct, check okay. No damage to unit or home from tech, job complete."
Leon M.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced detergent dispenser.After running diagnostic check unit working properly as designed.
Raymond H.
WASHER WHIRLPOOL WFW560CHW0 Upon arrival cx states unit not turning on after black out. Tested unit and found unit just needed to be rebooted. Unplugged and reset control. Tested unit. Unit functions as designed.
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Filter stuck and the cover won’t shut. Needs cover. Removed and replaced. Tested unit. All ops checked good
Leon M.
LAUNDRY AMANA NGD4655EW0 Cx states that unit is not working properly.After running diagnostic check find that unit is missing rear drum seal also Cx stated about smell during cycle Ordering drum seal and repair kit ; ordrng 1 4392065 (dryer repair kit) and 1 W10612022 (rear drum seal) and 1 W10823508 (burner-gas)
Patrick C.
COOK TOP KITCHENAID KGCC506RBL Broken grates. No abuse suspected. Tested unit. All ops checked good
Raymond H.
OVEN WHIRLPOOL WGG745S0FS02 "Upon arrival cx states unit not holding temps, tested and found unit is slightly off. Calibrated and tested, unit functions as designed."
Leon M.
WASHER WHIRLPOOL WFW92HEFC0 Cx states that unit is not working properly After running diagnostic check gets error codes F01E01F5E2F8E3Cx states clothes stays wet and unit is shut off during cycle; ordrng 1 WPW10247306 (valve) and 1 WPW10443885 (door lock) and 1 WPW10605427 (pump-water)
Raymond H.
WASHER WHIRLPOOL WFW97HEXL2 upon arrival cx states unit leaks from front and makes noise during spin. Tested and found bellow dirty causing leak and gas line for dryer is touching back of washer causing noise. Cleaned bellow and routed gas line. Unit functions as designed.
Leon M.
KITCHEN KITCHENAID KDHE704DSS0 Cx states that unit is not working properly.After running diagnostic check find that unit is not lighting up or light stays on console and won’t start operating Sump assembly is all rusted.Ordering panel control and sump motor assembly ; ordrng 1 W10538070 (panel-cntl) and 1 W10866124 (cntrl-elec) and 1 WPW10554963 (pump&motor)
Raymond H.
REFRIGERATOR KITCHENAID KSRS25ILSS13 "Upon arrival unit frosting on FC liner. Found seal warped. Warmed and reformed seal and tested, unit functions as designed."
Raymond H.
ICEMAKER WHIRLPOOL WRS315SDHZ02 "Replaced inlet valve and tested, unit functions as designed."
Raymond H.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Upon arrival damper making excessive noise. Needs damper.; ordrng 1 WPW10594329 (control)
Francisco S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found light not working and auger motor inoperable.Checked unit found loose connection on molex connector on fc. Re seated connector unit now checks ok
Francisco S.
WASHER WHIRLPOOL MVWX500XW2 "Checked unit retrieved shifter codes f7 e6 f7 e5. Found shifter clicking continuously,also found gear case leaking oil. cx declinedrepair of unit. "
Raymond H.
WASHER MAYTAG MVWC565FW1 Upon arrival gearcase leaking oil contaminated drive components. Need drive components.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11395618 (CAPACITOR) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)
Aaron B.
REFRIGERATOR KITCHENAID KBFN506ESS01 "Checked the unit found a fresh food evaporator leak right at the capillary tube , evaporator, compressor has no refrigerant in it ordered parts to correct the issue ; ordrng 1 W10528578 (tube) and 1 W10552972 (evaporator) and 1 W10555310 (tube) and 1 W10704381 (drier-tube) and 1 W10832994 (compressor)"
Timothy J.
WASHER WHIRLPOOL WTW5000DW3 Found the connection to the pump was loose. Reset and tested. Unit checks ok. No leaks noted.
Irvin F.
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Cx says the dampener is loud. Confirmed. Opens and slaps closed. Replaced control. Powered unit. All ops normal.
Irvin F.
WASHER MAYTAG MVWC565FW1 "Cx says the unit is making a weird noise. The gearcase is making odd noises. Found the shaft is moving and oil is leaking. Installed suspension, gearcase shifter and splotch. Powered unit, calibration passed. All ops normal."
Darren A.
WASHER MAYTAG MVWB835DW5 File 7727464311. Water level normal per new regulations.
Enrique R.
WASHER MAYTAG MVWB865GW Installed drawer . Now all functions work as designed .
Enrique R.
DRYER WHIRLPOOL WED560LHW0 "Replaced all the parts on the list . Tested it , all functions tested normal ."
Cesar H.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced door and harness all checked good
Irvin F.
DISHWASHER KITCHENAID KDPE234GPS0 "2/2-interface issue. 4/3- dead wash motor 6/4-float assem open 7/1-no heat control failure. Control is not responsive on all commands, the main control has failed heat circuit. ; ordrng 1 W10905151 (console) and 1 W10913971 (cntrl-elec)"
Timothy J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Blew out sealed system. Replaced compressor and dryer. Unit cooling.
Michael M.
WASHER MAYTAG MVWB955FW0 Removed hoses to replace water valve and tested water supply and both hot and cold now do not have water pressure to unit. Showed customer issue with plumbing and advised to call a plumber. New valve installed on prior visit hums when engaged but unit has no hot or cold water pressure to unit. Job complete
Michael M.
WASHER WHIRLPOOL WTW5000DW3 "Cx states u it is leaking and nott agitating nowTech found faulty hot water hose on unit. Took quick pic Advised to replace hoses. Ran auto service test. Unit filled and drained but did not agitate as designed spin cycle worked as designedTipped unit back and found broken arm on actuator W10913953Splotch is also damaged W10721967Rebooted unit and ran unit through auto service test unit now fills, drains, agitates and spins as designed. All ops are now normal. Leak is coming from deteriorating water hoses advised cx replace hoses job complete"
Danny G.
WASHER MAYTAG MVWX655DW1 Unit won’t fill with cold water Replaced valve and reinstall unit No water leaks Ran a calibration cycle unit completed with no issues and no leaks Unit is now working properly
Timothy J.
WASHER WHIRLPOOL WTW5000DW2 "Installed gearcase and pulley. Found the belt is loose and needs to be replaced. Office see notes on return visit.; 1 W11239857 (belt)"
Michael M.
WASHER WHIRLPOOL MVWB765FW3 Tech attempted to remove old water valve from unit but no matter what position the water valves are turned the water pressure does not decrease when removing the water hoses it sprays onto the walls and does not lose velocity of the spray even when testing all valves on and off. Tried wrapping a towel around hose connections to remove lines but still floods apartment at the top of a three story building. Customers stepped out for a few minutes while tech was working and events u folded. Cx came back and tech explained situation and advised to get water valves repaired or water shut off so the washing machine water valve can be replaced.
Jonathan C.
WASHER MAYTAG MVWB835DW0 Found broken shaft in transmission customer refused repair q 550 to fix unit
Tom R.
ALPHA MAYTAG MHW6000XW2 "Found unit making loud grinding noise during any rotation, Inner Tub still centered and secured, Stator and Rotor in position and secure, Bearing in Outer Tub wearing out, order Tub Assembly./Tub Assembly - (WPW10409997)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, TECH REQUESTING ADDITIONAL SLOTS; ordrng 1 WPW10409997 (tub-outer)"
Jonathan C.
WASHER MAYTAG MVWC415EW1 Test found loose connection for lid lock reinstalled tested working to spec
Tom R.
REFRIGERATOR WHIRLPOOL WRF535SMBB00 "Unit makes random noise during operation, noise coming from behind machine. Order Condenser Fan Motor and Blade. Found Right RC Door not sealing well, order Door Gasket./Condenser Fan - (W11123104)Fan Blade - (WP12825803)RC Door Gasket - (W10830162)/NOTE - NO SIGNAL AT CUSTOMER LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10830162 (gasket-fip) and 1 W11123104 (motor-cond) and 1 WP12825803 (blade)"
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Found valve leaking replaced tested working to spec
Jonathan C.
DISHWASHER KITCHENAID KDTE334GPS0 Found drain pump bad replaced tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 File number 7727465907 called tech found bottom of unit damage make door not shutting properly customer needs to call customer service to aid them not repairable
Jonathan C.
WASHER WHIRLPOOL WTW7500GC0 Found drain line eaten buy rats not covered 7727
Jonathan C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found evap not running needs evap fan; ordrng 1 13062901 (motor-evap)
Jonathan C.
RANGE WHIRLPOOL WFE505W0JS0 Found line on top also not showing correct temp was in celcesus changed to f
Jonathan C.
DRYER MAYTAG MEDB765FW0 Found motor not responding replaced motor and hi limit and thermal fuse and door switch tested working to spec
Jonathan C.
WASHER ROPER RTW4516FW2 Found lid lock bad never got part ; ordrng 1 W11307244 (latch)
Frank P.
RANGE WHIRLPOOL WFG505M0BS3 Customer stated none of burners are ignitingPerformed diagnostics Found spark module defective Will order part; ordrng 1 35Make:WPLPartNumber:WPW10110523 (SPARK MODULE )
Jaime G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed the new auger motor and impeller now ice is being dispensed ok
Jaime G.
REFIRGERATOR KITCHENAID KRFC704FSS01 Installed the new heater water line fridge ok
Jaime G.
DISHWASHER WHIRLPOOL WDF330PAHS3 Installed the new detergent dispenser unit ok
Isidore A.
OVEN KITCHENAID KODE500ESS02 Removed old console and both control boards for upper and lower ovens. Installed new upper and lower control boards and console W11086141. Test oven operation both lower and upper ovens at 350 degrees Fahrenheit. Oven working at this time; used 1 W11086141 (CONSOLE) from stock
Isidore A.
MICROWAVE WHIRLPOOL CAE2745FQ1 "Found and verified dryer coin slot not working/ returning, opened access panel and removed coin slot, spring return in bind removed obstruction and reinstalled coin slot . Test coin slot , ok dryer working at this time, as designed."
Alejandro C.
REFRIGERATOR MAYTAG MRT118FFFE00 "Found the unit not cooling,replace compressor and dryer charge refrigerant check condenser compressor and refrigerator fan motors work normal"
Francisco S.
DRYER WHIRLPOOL WGD92HEFW0 " disassembled Performed maintenance on dryer. Tested ops unit working ok."
Isidore A.
WASHER MAYTAG MHW5100DW0 "No power to needs 2 nd man to pull out washer and dryer stacked. To verify power at outlet , recommended to customer may need electrician to repair outlet."
John B.
RANGE WHIRLPOOL RBD245PDB1 Lashonda Whirlpool 3/23 ref. #7727437869. It appears that the relay in the main control is sticking at times and leaving the boil on. In the lower oven. There is no part available to repair this 23-year-old oven.
Tom R.
REFRIGERATOR KITCHENAID KSSC48QVS10 "Found Compressor not running, Voltage check to Inverter shows 120VAC, no indicator light, no voltage to Compressor. Resistance check of terminals on Compressor check okay, all fans operational, replace Inverter..; ordrng 1 W10645666 (invrtr-box)"
John B.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 The water pressure may be a bit high causing a thumping noise each time you actuate the water dispenser arm off. No failure or any issues with this particular refrigerator tested good
Joe M.
WASHER WHIRLPOOL WFW560CHW0 Sr7727465047Unit would not power on. On inspection found units control was unresponsive to the power button. put unit into a diagnostic mode ran the test mode and after running diagnostics unit began to function as designed. Job complete. Contacted techline this is a completely different failure.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed UI and control. Tested unit. Unit Is now working properly. Customer approve functions.
Dane K.
REFRIGERATOR BO KITCHEN AID KRFC704FSS Removed and replaced evaporator cover and control and tested unit. Unit functions normal now
Francisco S.
DISHWASHER WHIRLPOOL KUDS30FXPA2 Ordering parts to repair unit.6-13-32-1; schdld next appmnt for 3/28 SAT !
Darren A.
WASHER MAYTAG MVWC565FW1 "Replaced faulty drain pump, recalibrated washer, cycle tested unit, checked out okay.; used 1 W10876600 (PUMP-WATER) from stock"
Tom R.
WASHER WHIRLPOOL WFW8620HC2 "Upon arrival, Door Latch not resetting, Door Lock not possible. Entered diagnostics, found error code F0E2. Visual inspection of Latch shows missing internal parts, replace Latch./Installed Latch, check okay. Cleared error code, ran diagnostic tests, all components functional, check okay. No damage to unit or home from tech, job complete."
Enrique R.
WASHER WHIRLPOOL WFW5620HW "front load washer leaking between door and bellow . Installed new bellow , all functions tested normal ."
Kenneth M.
WASHER MAYTAG MVWB765FW0 Found unit making clacking noise from gearcase. Ordering new gearcase. Ordering pump. During drain unit is making a ticking noise from drain pump. Rescheduled customer for Saturday 3-28-20; ordrng 1 W10811956 (Gearcase) and 1 W10876600 (Drain)
Irvin F.
WASHER WHIRLPOOL WTW5000DW3 "Removed power from washer installed gearcase and pulley. Calibrated unit, passed. All ops and sounds normal"
Irvin F.
MICROWAVE WHIRLPOOL WOC75EC0HS03 "Cx says the unit will not rotate all the time. Found the actuator slips and will not turn. Replaced actuator. Test for operation, passed. All ops. Normal. ; used 1 461967753742 (ACTUATOR TURNTABLE) from stock"
Irvin F.
REFRIGERATOR WHIRLPOOL WRF989SDAH02 Removed door installed replacement and components. No issues. All ops and functions normal.
Jim S.
OVEN WHIRLPOOL WOD93EC7AS05 Replaced shattered door.
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Whirlpool refrigerator leaking from freezer compartment . Found clogged drain tube , water backing up and leaking on kitchen floor . Removed obstruction , tested ok . Customer stated , the lights in both compartments not working . Found 2 lights not working .; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)"
Dane K.
REFRIGERATOR WHIRLPOOL WRV986FDEM Joel..7727464609. Upon arrival the center Molean would not open and close on the door was open. I found that the hinge the door was resting on with separating from the cabinet. Remove door unsecured hinge to cabinet. As soon as the door wait got put back on hinge it pulled away from cabinet again. The receiver inside the cabinet for the screws is stripped. Per Joel at tech-support there is no way to repair this issue.
Dane K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Unit was functioning normally as far as I could see. From what information I gathered the freezer door was being slightly left a jar do you not been opened in the middle. Unit is operating normally
Jonathan B.
OVEN WHIRLPOOL WFG505M0BB0 Replaced defective igniter. Tested unit and is working properly. Client is refusing to pay for parts and labor.
Patrick C.
REFRIGERATOR KITCHENAID KRFF507HPS00 Still not workin after replacing parts. Needs new led harness ; ordrng 1 W11244636 (HARNESS )
Leon M.
WASHER MAYTAG MHW6630HW0 Replaced drawer and both water valve.After running diagnostic check unit working properly as designed.
Dane K.
REFRIGERATOR KITCHENAID KRMF706EBS01 When I removed the LED from the door the connectors in the wires were submerged in water and broken. Unit needs new door as well; ordrng 1 W10815668 (dor-fip bl)
Leon M.
WASHER WHIRLPOOL WTW7000DW4 Replaced all selected parts.After running diagnostic check unit working properly as designed
Leon M.
WASHER MAYTAG MHW5630HC0 Replaced all selected parts.After running diagnostic check unit working properly as designed
Erick S.
WASHER MAYTAG MVWB835DC4 "Installed new parts on unit. Retested unit and unit passed all tests with no faults, job complete"
Erick S.
OVEN KITCHEN AID KOCE500ESS Found bottom of door completely bent not able to install door. Unit will need new door. Please order with special handling; ordrng 1 W11354870 (GLASS)
Cesar H.
WASHER MAYTAG MVWC465HW2 Replaced hose checked good
Erick S.
RANGE AMANA ACR2303MFW "Cycled and found unit with short at infinite switch. tested and found bad burner as well,burner will need to be replaced. Ordering harness just in case to ensure repair; ordrng 1 W11371990 (ELEMENT) and 1 W11396691 (WIRING HR ESS) and 1 WP3148953 (switch-inf) and 1 WP3149404 (switch-inf)"
Juan G.
WASHER MAYTAG MVWC565FW0 "F8e1 long fill/no fill. Cleared inlet valves. Calibrated unit. Ran diagnostics, all ops check fine."
John B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Frost buildup inside the freezer. The temperature inside the refrigerator was about 58°. Evaporator fan motor was only spending about 20% of it actual speed. Replaced evaporator fan motor. The refrigerator and freezer tested good at this time.; ordrng 1 WP2315549 (evap fan motor), used 1 WP2315549 (EVAPORATOR MOTOR ) from stock"
Juan G.
WASHER MAYTAG MVWX655DW2 "Replaced main control board, calibrated machine. Ran diagnostics and a Normal cycle. Unit’s ops. check fine."
Juan G.
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Lower freezer door handle screw not staying on properly. Replaced door handle. Checked ops door handle is secured properly.
James M.
DISHWASHER WHIRLPOOL WDT710PAHB Found unit with non responsive drain pump. Replaced pump and tested. Unit now draining as intended.
Juan G.
REFRIGERATOR KITCHENAID KBSD602ESS00 "Ice maker stuck, mid harvest. Emitter boar optic light is off. Emmiter and receiver boards need to be replaced along with the ice maker.; ordrng 1 W10757851 (optic bd set ref) and 1 W11126009 (icemaker)"
Dane K.
FREEZER WHIRLPOOL EV250NXTQ00 Evacuated charge removed and replace compressor and filter dryer and tested unit. Unit functions normal now
James M.
RANGE KITCHENAID KSGG700ESS1 Replaced main board and tested unit. Unit now working as intended.
James M.
DISHWASHER WHIRLPOOL MDB4949SHZ0 Found u it with non responsive pump and motor. Ordering new sump assembly. Will return when parts arrive. ; ordrng 1 WPW10591570 (pump&motor)
James M.
REFRIGERATOR AMANA ASI2575GRW Unit not cooling due to compressor shutting down. Ordering new start device and capacitor. Will return when parts arrive. ; ordrng 1 WPW10197428 (start relay) and 1 WPW10350564 (capacitor)
James M.
WASHER MAYTAG MVWC565FW1 Found unit with non responsive drain pump. Ordering new drain pump. Will return when parts arrive. ; ordrng 1 W10876600 (drain pump)
Tom R.
REFRIGERATOR KITCHENAID KBFN402ESS02 "Found unit Mullion not sealing, not pulling shut. Attempted to reposition Hinges, no change. Order Mullion./Mullion - (W10732110)/NOTE - NO SIGNAL AT CUSTOMER LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10732110 (rail-mulln)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Inspected whirlpool refrigerator . Customer concerns , RC freezing food and vegetables . Please order control and damper .; ordrng 1 W11174836 (cntrl-elec) and 1 W11317276 (diffuser)"
Enrique R.
WASHER WHIRLPOOL WTW8040DW0 "Inspected whirlpool washer . Customer concerns , Not advancing wash cycles . In diagnostics found , shifter fault and gearcase is leaking . ; ordrng 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)"
Irvin F.
DRYER AMANA NED4655EW1 "The unit has a bad left roller. Installed replacement dryer kit. Test, quiet. All ops normal. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Dane K.
DRYER MAYTAG MEDC215EW1 Upon arrival there was a direct short in the motor and it welded the relay inside the push to start. Unit needs new motor and new push to start; ordrng 1 WPW10117655 (relay-pts)
Dane K.
DRYER WHIRLPOOL WED8000DW4 Upon arrival there were burnt marks on the back of the facia and the LED diagnostic light on the control board was not lighting but there was 120 V. Unit needs new facia and new control; ordrng 1 W11133021 (cntrl-elec) and 1 W11133029 (panel-cntl)
Leon M.
DRYER WHIRLPOOL WGD5000DW3 Replaced all selected parts After running diagnostic check unit working properly as designed
Irvin F.
FREEZER WHIRLPOOL WRB322DMBM00 The freezer door main rails are bad. The bracket and roller on upper rack are bad the rack just moves freely in the freezer. Could cause poor sealing and ice buildup. ; ordrng 1 W10348259 (bracket) and 1 W10348260 (bracket) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10474715 (gear) and 1 WPW10474716 (gear)
Darren A.
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced failed sump assembly, cycle tested unit, checks out okay."
Darren A.
WASHER WHIRLPOOL WTW4816FW2 "Replaced faulty valve, recalibrated washer, cycle tested unit, checked out okay."
Dane K.
WASHER MAYTAG MVWC416FW0 Upon arrival the agitator and wash plate were broken. Removed and replaced agitator and wash plate and tested unit. Unit functions normal now
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF560SMHW00 Found valve not opening replaced tested working to spec ; used 1 W10498995 (INLET VALVE) from stock
Darren A.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Lights out, ordered control board and freezer light.; ordrng 1 W11205083 (module) and 1 W11224256 (cntrl-elec)"
Frank P.
REFRIGERATOR KITCHENAID KRMF706ESS01 Wpw10248595 was sent back yesterday with courierCustomer stated refrigerator isn’t getting cold enough as it shouldFreezer is fine Performed diagnostics Parts department pre I D control damper I found control panel and thermistor wasn’t getting set temperature Installed all 3 parts Tested all 3 works Instructed customer 48 hours he notice difference
Steven W.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Ran diagnostics. Found FC door handle coming loose. Reinstalled FC handle, retightened RC door handle. Unit is cooling properly at this time. Complete."
Lance V.
RANGE WHIRLPOOL WFE550S0HZ1 "Fixed-replaced wire harness, thermal fuse, as well as power cord (provided by customer). Ran and tested, unit powering on ok, all burners working and oven heating now. Unit now fully operational, working as designed"
Steven W.
DISHWASHER WHIRLPOOL WDT720PADM1 "Ran diagnostics. Had f7e1, f6e6, f8e2 error codes. Wash motor not running. Power to wash motor. Needs pump and motor. Customer declined repair at this time."
Frank P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer stated that the panel isn’t letting them make ice. Or waterPerformed diagnostics Found defective control UI boardWill order part; ordrng 1 W11265135 (panel-ui)
James M.
WASHER MAYTAG MVWB765FW Replaced lid lock and tested unit. Unit now locking and working as intended. Customer approves function at this time.
Andrew P.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Did not receive parts. This is a pseudo call to measure tubing and call techline. Cap line from evap 2.2mm/cap line from cabinet 1.96mm Suction line from evap 9.4mm suction line from cabinet 8.07mm6/2. W114013868/2 w10897193; ordrng 1 W10897193 (coupler) and 1 W11401386 (COUPLER )
Juan G.
WASHER WHIRLPOOL WTW5000DW3 "F8e1 long fill/ no fill. Cleared fill valve filters. Ran diagnostics, calibrated unit. Washer ops now check fine.Customer has a makeshift drain hose/tube that leads from the back yard, all the way to the front yard. Instructed customer to connect unit to a proper drain pipe, unit’s drain pump, is not designed to push the water out that far. Also unit is sitting on a wooden platform, the front legs are hanging in the front in the air. Machine rocks given the four legs are not making contact with a solid ground."
Juan G.
RANGE MAYTAG MGR6600FZ1 "F1e0. Internal board failure. F9e0. Miswired house error codes. Unit’s control panel area is roach infested. Roach feces on wires and both boards. Checked electrical outlet, it is properly polarized and grounded. 120 volts coming in. Called tech line to report findings. Tech line advised for customer to call customer service for instructions on how to proceed.SR# 7727468346"
James M.
DISHWASHER WHIRLPOOL WDT730PAHZ 805-363-4930 danell. Found u it filling and draining but wash motor no engaging. Ordering new sump assembly. Will return when parts arrive. ; ordrng 1 W11085683 (pump&motor)
Erick S.
REFRIGERATOR WHIRLPOOL WRV986FDEM Cycled unit and found unit with bad motor causing it not to dispense ice. Unit will need a new auger motor; ordrng 1 W10822606 (motor)
Jaime G.
WASHER WHIRLPOOL WFW5620HW0 Found no error stored but she dose not want me to work on the u it. She is demanding an exchangeCalled tech support and spoke to Andy and explained to him. The situation he gave me an SR#7727467641
Dane K.
DRYER MAYTAG MODEL Job complete
Aaron B.
WASHER WHIRLPOOL WTW8500DC5 Unit cold water assembly is not working correctly order new housing assembly and water valve; ordrng 1 W11165546 (valve) and 1 W11173599 (housing)
Cesar H.
WASHER MAYTAG MVWB750WQ1 New speed sensor is defective causing an off balance code removed sensor and reinstalled old one aAll checked good
Darren A.
DISHWASHER MAYTAG MDB4949SHW1 "Replaced valve, house pressure fluctuations causing uneven filling."
Darren A.
WASHER WHIRLPOOL WTW4850HW1 "Checked for codes, none present, recalibrated washer, cycle tested, checks out good."
Juan G.
MICROWAVE MAYTAG MMV4206FZ-2 " Checked door, door is fine, no damages."
Andy H.
DISHWASHER KITCHENAID KDTE204GPS0 "Rail not closing, replaced racks and tested unit working properly"
Cruz B.
RANGE WHIRLPOOL WFE510S0HS1 "Need more work- bake and broil cycles is not reaching to it desired temp, temp stays stuck at 100° hear relay clicking on/off, ck for voltage at block terminal and 245v ordering parts for unit. ; ordrng 1 W11316353 (cntrl-elec) and 1 WP3196548 (fuse-thrml) and 1 WPW10181986 (sensor)"
Erick S.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Installed new parts on unit. Re-tested and passed all tests with no errors. Job complete
Andy H.
REFRIGERATOR KITCHENAID KSF26C7XYY04 Leaks water and needs drier; ordrng 1 WPW10143759 (dryer) and 1 WPW10238100 (valve-inlt)
Erick S.
DRYER - GAS WHIRLPOOL WGD90HEFW Cycled unit and found unit short cycling due to bad connector at coils. Repaired and secured connector to main harness. Re-tested it and is passed all test. Also found unit was restricted vent causing failure. Informed customer to have been serviced by professionals. Job complete
Andy H.
OVEN KITCHENAID KGRS505XSS04 "Needs valve"
Erick S.
MICROWAVE WHIRLPOOL WMHA9019HZ1 Install new parts on unit. Retested it. And it passed all test with no failures at the time of service. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRS588FIHB Found units housing to icemaker out of alignment causing door not to seal properly. Removed housing and properly secured. Realigned hinges. Retested unit and doors now sealing properly with no gaps. Job complete
Erick S.
DRYER MAYTAG MHW8200FW Install new parts on unit. Retested it and it passed test with no failures. Job complete.
Enrique R.
WASHER MAYTAG MVWB835DW4 "Installed spin basket , drum assembly and lid lock . Performed calibration . All functions tested normal . No leaks ."
Frank P.
WASHER MAYTAG MHW6630HW0 Customer stated the front load washer has F3E2 Upon arrival there is F3E2 and F8 E3Pressure switch and pressure hoseInstalled parts Tested PassedJob completed
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Fixed- installed new part (handle) handle is secured on refrigerator door, cooling and temps are ok as well, cx ok repair."
John B.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Whirlpool test 39 in the diagnostic had a 03. They shorted sensor. Repaired connection going to the sensor. Defrost the ice and frost off the evaporator coils inside the refrigerator section. The refrigerator tested good at this time.
Cruz B.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "File # 7727472513 Ed from whirlpool tech line said to replace the main cntrl elec and panel ui, unit is having same issue were water is dripping from dispenser, ice bin is stuck, ice cubes are in Clumps, tech line has documented all parts that have been replaced, cooling and temps are ok ordering parts per whirlpool tech line. ; ordrng 1 W11114721 (cntrl-elec) and 1 W11330487 (panel-ui)"
Danny G.
WASHER WHIRLPOOL WTW5000DW2 Unit is not starting a cycle Found belt and pulley out of place Replaced splutch assy PulleyReinstall and calibrated washer Advised client not to do heavy loads due to his drain pan hitting the bottom of the washer and causing friction with cover and pulley Unit is working properly
Cruz B.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Need more work- found food and drinks to be freezing in ff, thermistor failed in diagnostic test 01, found ice bin to be cracked and wrapped for normal use, found frozen ice around base causing ice bin not to close. Ordering parts for unit. ; ordrng 1 W10316760 (thermistor) and 1 W11089236 (cntrl-elec) and 1 W11347840 (ICE BIN) and 1 WP2198628 (seal) and 1 WP2220458 (coupling)"
Lance V.
WASHER MAYTAG MVWC565FW1 "F3E1 error- adjusted pressure hose and cleared debris, also found drain pipe exceeding 6 inches in drain causing siphon issue. Removed drain and situated only 6 inches in, unit passed calibration and auto test ok. Unit now fully operational"
John B.
DISHWASHER WHIRLPOOL WDF520PADW0 WPW10482480 motor sump. This is the proper part number. The customer is going to call back to set up a return date to do this repair.
Lance V.
WASHER MAYTAG MVWX655DW1 "F9e1 error Fixed- found broken wire at drain pump causing no drain. Repaired wiring, as well as removed debris from drain pump. Ran calibration and passed, auto test passed. no leaks. Unit is now fully draining and fully operational"
John B.
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Replace the lightbulb inside the freezer section the upper right light bulb was out. The refrigerator and freezer light tested good after the repair, no error codes."
Lance V.
WASHER MAYTAG MVWC565FW0 "F7e1 error replaced actuator and capacitor, unit still not spinning properly. Found gearcase/transmission failure, as well as agitator welded to gearcase and needs to be broken off. We need to re route with additional parts. Agitator stuck onto gearcase as well as gearcase failing and motor. Need major overhaul and needs saw to cut off agitator. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11161960 (agitator)"
John B.
REFRIGERATOR KITCHENAID KRSF505ESS00 The refrigerator section evaporator was frosted up again. Replace the thermistor. Replace the fan scroll. The refrigerator tested good with no error codes. Before and after they were no error codes.
John B.
DISHWASHER WHIRLPOOL WDF520PADM I pulled the bottom access cover off. It appears that the plumber when they installed the hose did not use plumbers tape to seal the thread connection. I did not have any plumbers tape to seal this connection. The dishwasher tested good. The customer is aware of the issue and knows how to solve the problem possibly their self. Or they will call the installer.
John B.
MICROWAVE KITCHENAID KEMC308KSS0 The magnetron tube failed along with the capacitor in the diode. I will need these parts to complete the job. t
Jonathan B.
RANGE WHIRLPOOL WOS51EC0HB00 Found defective ui control. Replaced defective ui controls.
Jonathan B.
DRYER WHIRLPOOL WGD8000DW4 Part delay.
Jonathan C.
WASHER MAYTAG MVWP575GW Found lid lock not responding found tab melted on control needs parts; ordrng 1 W11298486 (CONTROL)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found unit with the shut off arm in the off position. Put arm down. Ice maker started cycling. Called techline. And techline informed me that something has to be locking ot checked and found top drawer moving in and out properly without clicking arm into the off position. Customer does not have food or anything in ice bin causing that arm to hit anything. Techline informed me to have the customer be more cautious when opening and closing door to see what's causing ice maker to shut off. SR#7747473793 - Kathy
Jonathan C.
WASHER/COMMERCIA MAYTAG MVWP575GW0 Found dispenser broken and drain pump is bad needs parts; ordrng 1 W10860509 (dispenser) and 1 WPW10276397 (drain pump assy)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Installed light modules and tested unit. Unit is now working properly. Customer approves.
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Went to install new evap. And found cover and housing broken and deteriorating. Falling into pieces in my hand. Ordering new cover housing and drain rescheduled customer for tuesday 3-31-20; ordrng 1 W10503486 (Housing) and 1 W10836964 (Pan) and 1 W11256332 (Cover)
Timothy J.
WASHER WHIRLPOOL WTW4850HW1 Unit would not enter diagnostics. Checked power and found the outlet the unit is connected to was loose. Plugged unit into the lower outlet. Checked for faults and ran a service test. Found a 5-2(lid lock failure) fault. The unit passes the service test. Checked lock and found it working correctly. I feel the loose outlet was the cause of the issue. Instructed customer to change the outlet if they are still having similar issues now that the unit is connected to the lower socket of the outlet.
Irvin F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Fresh food ice maker is not producing ice. Ice maker cycles continuously, not filling. The water valve buzzing not filling. Replaced ice maker and inlet valve. Powered unit, IM filled. All ops normal."
Timothy J.
REFRIGERATOR WHIRLPOOL WRF767SDEM Called WPTS(7727471679) because I have followed their advice and service pointers the last 4. Is it’s and the unit is still having defrost issues. I was referred to sp W11092686E which has changed late February to include strapping the evaporator to the back wall of the RC so that there is a 1/4 “ gap between the evaporator and the front of the evaporator shroud. ; ordrng 2 2185788 (clamp)s
Leon M.
OVEN WHIRLPOOL WFG525S0HS0 Replaced all selected parts.Unit working properly as designed
Timothy J.
DRYER ELECTRIC MAYTAG MVWB880BW0 Inspected unit and found the pump has a broken impeller. Unit needs a new drain pump.; ordrng 1 WPW10409079 (pump-water)
Timothy J.
WASHER MAYTAG MVWB725BW0 "Checked for faults and ran a service test. No faults stored. Unit has a bad bearing it has slung rusty water all under the unit, Called WPTS(7727475589) told Maybe a console or control or maybe electrical feed back. WPTS asked if the basket slips up and down the shaft. It does not easily. WPTS support says the cycles might be finishing correctly and refill because of a unbalanced load and the unit is trying to balance so it can do a full speed spin. Customer is going to decide whether the unit is worth repairing.; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub)"
Joe M.
WINE COOLER KITCHENAID KUBL304ESS00 Replaced sensor and end cap tested unit and it began to function as designed. Job complete.
Joe M.
OVEN JENN-AIR JMW2427IM02 Customer was concerned unit is making a burning smell. On inspection found unit is not making a smell that is not normal. Informed customer of smell caused by racks. Job complete.
Joe M.
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced door and tested unit. IUnit began to function as designed. Ui is now powering and dispensing ice and water. Job complete.
Irvin F.
ICEMAKER WHIRLPOOL WRS571CIDM02 Removed power from the unit. Replaced the ice maker. Test 44 failed. The control board is failed. ; ordrng 1 W10758681 (cntrl-elec) and 1 W10759661 (cntrl-elec)
Raymond H.
WASHER WHIRLPOOL WFW92HEFW0 "Upon arrival dispenser has mold building, replaced dispenser and tested, unit functions as designed."
Juan G.
WASHER MAYTAG MVWB835DW4 "F0e5. Off balance error code. Calibrated machine. Ran diagnostics, all unit’s ops. checked fine. Instructed customer on how to load unit properly, and what type of detergent to use. Unit is working fine."
Leon M.
DRYER WHIRLPOOL WHD5090GW0 Replaced base compressor.After running diagnostic check unit working properly as designed
Raymond H.
OVEN WHIRLPOOL WFG530S0ES0 Upon arrival gas valve not opening for oven. Needs control gas valve igniter and spark module.; rqstng P&A on 1 W11122561 (cntrl-elec) and 1 WPW10602001 (valve-gas)
Aaron B.
RANGE AMANA AER6303MFS0 "*Checked the stove unit doesn’t heat on the cooktop or oven checked found the unit thermal fuse was open , replaced and retested the wall outlet is bad too 240 V is not present on the two hotlines could only get 120 V AC on one of the leg powers advise customer that they need to have an electrician looked at the wall outlet as well to correct the power so they can get a 240 V outlet corrected after that unit should work fine"
Danny G.
DISHWASHER MAYTAG MDB4949SDM Broken spray arms Replaced spray armsRan a cycle with clear panel and both spray arms are turning and spraying Unit is working properly
Leon M.
ICEMAKER KITCHENAID KUIX305ESS2 Cx complaint that unit is not working properly After running diagnostic check find that unit has a bad water valve ; ordrng 1 W10897719 (valve)
James M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new door and unit is now working as intended. Customer approves function at this time.
Leon M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cx states that unit is not working properly.After running diagnostic check find that unit has a bad fresh food bottom door.; ordrng 1 2324035 (shelf-glas) and 1 LW10803941 (dor-fip)
James M.
LAUNDRY MAYTAG MVWB765FC3 Replaced damaged lid with new lid and unit now complete. Customer approves at this time.
James M.
WASHER WHIRLPOOL WTW8500DC5 Replaced drain pump and tested unit. Unit now working as intended.
Danny G.
DISHWASHER KITCHENAID KDFE104DSS4 Unit is not washing the dishes Found faulty motor Replaced motor Reinstall dishwasher and ran a self test cycle and unit completed with no issues and no leaks Unit is working properly.
James M.
WASHER MAYTAG MVWB765FW3 Found unit with friction on drive shaft. Removed thing between basket and drum. Checked gear case and found drive shaft hard to spin fully. Ordering new gear case. Will return when parts arrive. ; ordrng 1 W11393685 (GEARCASE)
Jaime G.
WASHER MAYTAG MVWX655DW1 Installed the new actuator washer checked ok
Jaime G.
WASHER MAYTAG MVWB765FC2 Installed the new drain pump and it worked ok
James M.
WASHER MAYTAG MVWC465HW0 "F9e1 f3e2 f8e1. Unit has multiple issues. Drain pump not activating, leaking water valve, lid lock not working. Ordering new drain pump will install all parts on return visit. ; ordrng 1 W10919003 (pump-water)"
Rod H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 No ice no water Confirmed...............water valve issues addressed and icemaker replacedIcemaker thermistor was open as well; pckd up 1 W11294907 (icemaker)
Rod H.
MICROWAVE WHIRLPOOL WOC54EC0HB00 NoReplaced parts indicated and test op normal Unit giving error code for microwave power relay intermittently. I found that if the door is not closed firmly it will not engage upper right door switch. I also found the model in diagnostic was wrong. I changed model to correct model info. I called tech line SR#7725545195 and tech line said customer needs to firmly shut door on this model or it will give power relay error code. I tested door switches with tech line. All tests normal. Instruct customer on shutting door.
Rod H.
WASHER WHIRLPOOL WTW5000DW2 Returned to replace parts indicated and test op as designed. No leaksUnit not spinning washplate or basket. If spin belt is removed the motor spins fine. With belt on motor just hums. No restriction on drive system. Ordering motor and capacitor. Will return all pre diagnosed parts. ; ordrng 1 W11283592 (motor-drve) and 1 W11395618 ( CAPACITOR )
Rod H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 No ice delivered through doorConfirmed Auger motor not working could not find at coast. Was preid’d but not filled at coast.; ordrng 1 W11202789 (motor) and 1 WP2220458 (coupling) and 1 WPW10258544 (shaft)
Rod H.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Replace defective thermistor per factory preid
Rod H.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Leaks waterDefrost system failureConfirmed Needs defrost parts and evap pan replaced. Allow2 call countsPaid trip/diag fee C/C 3144366566; ordrng 1 W10913629 (harns-wire) and 1 WPW10314195 (shield) and 1 WPW10383615 (thermistor)
Dane K.
REFRIGERATOR KITCHENAID KRMF706EBS01 Found the water tube not fully inserted into the water valve causing a leak. Secured and tested unit. Unit functions normal now
Jaime G.
OVEN KITCHENAID KMBS104ESS00 Found microwave fully working. Triple checked unit and it worked every time
Dane K.
WASHER WHIRLPOOL WTW7500GC2 Upon arrival the unit would not Advance to the wash cycle. Unit would only lock the door then sit make a few humming noises and sit idle. Unit was giving an F7 fault code meaning losing power. As well as an F584 fault code meaning door not being opened between cycles. Found burn marks on user interface and faulty control board. Unit needs a new control and new consul; ordrng 1 W11130238 (cntrl-elec) and 1 W11130341 (console)
Aaron B.
DISHWASHER WHIRLPOOL KDTE404DSS0 "Checked the unit complaint is the dishwasher is intermittently working sometimes and then the heater circuit fails often and doesn’t wash correctly with the heat necessary to wash correctly and sanitize the dishes and dry the dishes to correct the issue the unit will need to be rewired and new main board and vent asm to repair properly "
Aaron B.
REFRIGERATOR WHIRLPOOL KBFN506ESS01 Checked the fresh food door hinges left and right of the French door built-in refrigerator both set screws for the hinges were loose reset them correctly they already have the noise dampening material on them tighten down unit works as designed at this time unit is working normal doors open and close correct
Aaron B.
REFRIGERATOR KITCHENAID KRFC704FSS02 "Unit has a dead compressor, tested winding open winding in the unit also low on refrigerant needs the fresh food evaporator, ordered parts to get the unit to cooling again; ordrng 1 W10735062 (tube) and 1 W11109499 (drier-tube) and 1 W11291123 (evaporator) and 1 W11336586 (ORION BOARD) and 1 W11393142 (COMPRESSOR )"
Jaime G.
REFRIGERATOR KITCHENAID KRFC604FSS01 Installed the new inverter board compressor kicked in. Time will tell
Patrick C.
DRYER WHIRLPOOL WGD5000DW Removed and replaced seal. Tested unit. All ops checked good
Jaime G.
REFRIGERATOR KITCHENAID KRFF507HPS00 Installed the new filter housing and it did not fix the problem had to order more parts; ordrng 1 WPW10341329 (water valve assy)