Local Reviews
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Jonathan B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced defective adjuster. Tested unit and is working properly
Francisco S.
WASHER MAYTAG MAV9600EWW Completing call.
Steven W.
M/W OTR WHIRLPOOL WML55011HS3 "Found magnetron antenna cracked. Replaced magnetron, diode, and ring. MW is heating properly at this time. Customer to install unit. Complete."
Jaime G.
DISHWASHER KITCHENAID KDFE104HPS0 Found user interface hard to remove outer panel it’s needed; ordrng 1 W11231156 (panel)
Jonathan B.
DRYER WHIRLPOOL WGD8000DW4 Replaced defective ui. Tested unit and is working properly
Jonathan B.
DISHWASHER WHIRLPOOL WDT730PAHV Found loose connection to pump. Fixed connection. Tested unit and is working properly. Client needs self clean with affresh.
Randy C.
DRYER WHIRLPOOL WGD49STBW2 Unit won’t dry clothes. Found heating up then found improper flow of air leaving duct adjusted vent. Now airflow is proper and up to standards of whirlpool. Checked gas coils and ignitor and working as designed appropriately. Advised smaller loads dry faster due to more airflow. Cx has torn gasket. Would like replaced. Escaping heat. Ordering gasket ; ordrng 1 W10906683 (seal-door)
Jim S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Vibration at the condenser line. Inserted the gasket onto the line and clipped it down. Refer temp due to a damper not closing; ordrng 1 WPW10196393 (damper control assy)
Francisco S.
DRYER WHIRLPOOL WGD4950HW0 "Removed and replaced door switch, unit now working as designed."
Francisco S.
DISHWASHER WHIRLPOOL WDT710PAYM2 Removed and replaced inlet valve unit now checks ok.
Michael M.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Removed and replaced fc fan W11109595Rebooted unit and is now cooling. Advised cx to allow 24 hours for operating temps. Job complete
Andy H.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Not cooling, found fan bad , replaced fan kit tested unit working properly"
Jonathan C.
WASHER WHIRLPOOL WTW5000DW0 Found hub nut stripped replaced tested working to spec
John B.
MICROWAVE KITCHENAID KMLS311HSS-6 I do not have the parts to do this job today.
Jonathan C.
RANGE JENN-AIR JDRP430WP02 772752192135 found unit conver Ted to propane converted back to natural gas and replaced regulator tested gas pressure only getting 5 inches at range reg has gas flow problem customer needs to contact gas company
Jaime G.
MICROWAVE WHIRLPOOL WMH31017HS2 "Bulb light was installed "
Lance V.
WASHER WHIRLPOOL WTW7000DW4 "F8e6 error. Found drain stand pipe to home clogged, causing over flow and leak/flood. As well as hot and cold is reversed. Instructed customer needs to contact a plumber to fix stand pipe, so washer can drain properly and prevent flooding"
James M.
WASHER WHIRLPOOL WTW8500DC5 Unit not shutting off and continuing to run. Ordering new main control. Will return when parts arrive. ; ordrng 1 W11209420 (cntrl-elec)
Erick S.
RANGE WHIRLPOOL JGS8750BDW Cycled unit and found unit with bad consul causing buttons not to be selected. Found consul discontinued and no longer available. Cannot perform any repairs. Informed customer of findings .Job complete
Tom R.
REFRIGERATOR KITCHENAID KBFN402ESS02 "Found Right FC Door still not closing, visual inspection shows door not able to pull itself shut, no obvious obstruction, adjustment of feet no longer available due to cabinetry, will need to contact Techline. "
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed plastic square. Test for dispersion, passed. All ops normal."
Erick S.
REFRIGERATOR BO WHIRLPOOL WRF757SDEM Found compressor not running causing unit not to cool. Access control and removed and receded every single wiring connector. Reprogrammed main control and ran through diagnostics. Fans and compressor are now running. Unit is cooling. Icemaker cycled and filled with no errors. Unit is now working as designed. Job complete
Michael M.
DRYER MAYTAG MGDB855DC3 Cx states the drum has a piece hanging down and is catching on their clothingFound rear drum felt sticking down.Removed drum and used stuck stock dyes I’ve to secure felt back on drum. Reinstalled drum and panels. Tested operations and drum turns smoothly. All ops are as designed job complete
Danny G.
FREEZER WHIRLPOOL WRV986FDEM01 Unit is displaying light for door open and beeps When arrived found all doors close and no light Ran a test mode light switches and all light switches are reading open when doors are open and close when close Ran test 66 and F0 = no errors Advised client to clean condenser and replaced water filter Unit is working properly Advised client to record issue when it happens Intermittent issues will be hard to diagnose so request client to record issues and unit .
Jim S.
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Replaced door switches and Handel.unit tested ok
Erick S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Cycled Unit and found unit with ice box fan not running causing it not to make eyes and leak the little ice that it was making. Unit will need a new fan and icemaker assembly; ordrng 1 W10846539 (evaporator fan blade) and 1 W11294907 (icemaker)
Joe M.
DRYER ELECTRIC MAYTAG MVWC415EW0 This is my aunts machine I’ve preided these parts cause she sent me a video of what’s going on.; ordrng 1 W10721967 (drive pulley) and 1 W10780044 (suspension) and 1 W10780044 (suspension) and 1 W10832724 (drive motor) and 1 W10846191 (washplate) and 1 W10913953 (actuator) and 1 W11035747 (gearcase)
Joe M.
DRYER ELECTRIC MAYTAG MVWC415EW0 This is my aunts machine I’ve preided these parts cause she sent me a video of what’s going on.; ordrng 1 W10721967 (drive pulley) and 1 W10780044 (suspension) and 1 W10780044 (suspension) and 1 W10832724 (drive motor) and 1 W10846191 (washplate) and 1 W10913953 (actuator) and 1 W11035747 (gearcase)
Jim S.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Water line to ice maker is cracked.; ordrng 1 W11415785 (TUBE)
Michael M.
WASHER MAYTAG MHW8630HW0 Cx states long wash times and clothing comes out dirty and foul smellFC E0-comes between human interface and WiFi not detectedFound faulty console W11351738Return Friday 4-3-20 ; ordrng 1 W11351738 (CONSOLE)
Michael M.
WASHER MAYTAG MVWB855DC1 Cx states clothing comes out extremely wet. Found drain line installed by the installers is not the correct drain “one and is kinked restricting flowTook quick picNeeds drain hose W11244231Retainer WPW10280024Clamp WP356138Office to resch call when parts are available; ordrng 1 W11244231 (DRAIN HOSE) and 1 WP356138 (CLAMP) and 1 WPW10280024 (RETAINER)
Antonio D.
REFRIGERATOR KITCHENAID KRFF302EBS00 Center rail is broken. Ordered center rail.; ordrng 1 WPW10671238 (rail-centr)
Antonio D.
REFIRGERATOR MAYTAG MFW2055FRZ00 We’d freezer ; ordrng 1 W10464673 (fan motor) and 1 W11190084 (tube-drain)
Lance V.
WASHER MAYTAG MVWB835DW1 "F6e2,f6e3 errors, issue with acu and ui detection. Unit abruptly shutting down when tested and use. We will need to re route with control board and user interface ; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec)"
Lance V.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Needs work- found compressor not running 0 v to compressor, 0 amps. Reset unit and compressor powered on. Issue is within control board/ inverter. We will need to re route with parts for repair.; ordrng 1 W10843055 (cntrl-elec) and 1 W11087200 (invrtr-box)"
Leon M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cx states that unit is not working properly.After running diagnostic check find that unit is not cooling and not making the ice.Ice buildup in freezer section next to evaporator unit is not going to defrost mode ; ordrng 1 WPW10469286 (ice maker assy) and 1 WPW10498976 (valve)
Isidore A.
REFRIGERATOR WHIRLPOOL GX2FHDXVB04 "Removed freezer door, rear panel and storage compartments. To access Old wiring harness and installed new wiring harness. Reinstalled panel, storage and door. Removed old main control board and installed new main board and reprogram. Customer advised to let refrigerator to stabilize at least 24 hours before use."
Michael M.
WASHER MAYTAG MVWC565FW0 Installed new gearcase W11035751 agitator W11161960 and drive belt WPW10006384Also found splotch is defective W10721967 and shift actuator W10913953 return Thursday 4-2-20; ordrng 1 W10721967 (SPLIT HALF KIT) and 1 W10913953 (ACTUATOR)
Antonio D.
REFRIGERATOR MAYTAG MFI2570FEZ02 Filter was not installed properly. Reinstalled filter and tested unit. Working ok.
William L.
WASHER WHIRLPOOL WTW5000DW2 "Replaced main control, recalibrated unit, ran self diagnostics several times, checked for code , no codes found, unit operating as designed."
Jonathan C.
DRYER WHIRLPOOL WED6400SW1 Found loose clip reinstalled tested working to spec
Michael M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cx states slow ice production and water is cloudy from water dispenser Found water from dispenser has some slight air bubbles from entering the glass but clears from just sitting no functional issueIce maker harvested and filled while tech is in home. Found condenser coils dirty cleaned with shop vac took quick picInstalled new filter head w11194438All ops are now as designed job complete
Frank P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer stated dispenser wasn’t working at times buttons wouldn’t work to defense ice or waterPerformed diagnostics Found panel defective Installed new part Now found ice maker works But it won’t dispense water Performed diagnostics Found inlet valve and hose Defective Will order parts; ordrng 1 W11043013 (valve) and 1 WPW10444033 (tube-water)
Frank P.
REFRIGERATOR MAYTAG MFI2570FEW Customer stated not dispensing waterPerformed diagnostics Found water tube is ccrimped Will order new partOn return visit then I will install all 3 partsCustomer says that is reasonable ; ordrng 1 WPW10444033 (tube-water)
John B.
DRYER ELECTRIC WHIRLPOOL MVWB835DW1 Ordering proper parts, call is set up for tomorrow if the parts are in stock.; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec)
Andy H.
DISHWASHER KITCHENAID KDTE334GPS Needs w11084121 sensor ; ordrng 1 W11084121 (sensor)
Antonio D.
DRYER WHIRLPOOL WGD75HEFW0 Tested unit and verified unit is operating per mfg.’s specifications. Checked vent for airflow. Explained to client timed dry and sensor cycle.
Andy H.
WASHER WHIRLPOOL WFW560CHW0 W11322879 needs main; ordrng 1 W11322879 (cntrl-elec)
James M.
WASHER MAYTAG MHW4000BW2 Replaced acu and tested unit. Unit now working as intended.
Cesar H.
WASHER MAYTAG MVWB765FW4 Found rotor bolt loose causing rotor not to fully engage with clutch gear and grind. Tighten bolt and tested all checked good
Juan G.
WASHER MAYTAG MVWC565FW0 "F7e5 shifter motor error. Replaced actuator. Calibrated unit, ran diagnostics, unit’s ops, check fine."
Lance V.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Fixed- removed all ice from drain as well as installed new control box for update and thermistor. Unit has began cooling, please allow 24hrs for temps to normalize."
Lance V.
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived at home, customer says she spoken to jenn air and they have agreed to replace entire fridge. Says she does not need repair."
Lance V.
WASHER MAYTAG MHW5630HW0 "Trade partners sr#7727489324 . Display not working, only showing bars and nothing else. Opened panel and found infestation in panel. Trade partners advised not covered needs exterminator."
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Need more work- found multiple issue with unit, found ice bin to have a hole in it causing ice cubes to fall out onto floor, found filter housing cover to be broken off, ice maker is not producing any ice all the takes a few days for a full bin, temp in fc is 0°, install new part (led light) found same result, lights are still not working after in install, ordering parts for unit. ; ordrng 1 W10862460 (housing) and 1 WPW10300022 (icemaker) and 1 WPW10515057 (light) and 1 WPW10515057 (light) and 1 WPW10558423 (ice-contnr)"
Lance V.
REFRIGERATOR KITCHENAID KFXS25RYBL4 "Fixed-found right refrigerator door gasket ripped/torn causing abnormal moisture patters/possible food loss. Replaced door gasket, heated and formed seal. Unit door is now closing properly and unit is now fully operational."
Cruz B.
FREEZER WHIRLPOOL WRS325SDHZ01 "Need more work- sealed system tech for repair- allow 2 hrs- found fc not cooling properly for temp @ 30° food is thawing out, not freezing, ice production is slow found no frost buildup on evap cover and coils, compressor and fans are running, looks like a restriction in the system, send parts to LV cx upset about unit and is going to call whirlpool about a replacement. ; ordrng 1 W10507884 (compressor) and 1 W11174836 (cntrl-elec)"
Jim S.
DRYER WHIRLPOOL WGD7500GC0 Broken door switch; ordrng 1 W10847984 (belt switch)
Leon M.
WASHER MAYTAG MVWB835DW1 Cx states that unit is not working properly.After running diagnostic check find error codes F0E3F0E5F9E1Cx doesn’t speak English Cx states that clothes stays wet.Instructed to Cx about off loadReplaced drain pump Unit working properly as designed
Leon M.
FREEZER WHIRLPOOL WRS315SDHZ02 Cx states that unit is not leveled with doors.Readjust and leveled up both doors.Unit working properly as designed
Lance V.
REFRIGERATOR WHIRLPOOL GX2FHDXVY05 "Needs work- found unit leaking from drain pan, inspected and found a crack in drain pan. Advised customer it will continue to leak unit replaced. We will return with new drain tube as well as other parts; ordrng 1 WP503695 (sealer) and 1 WP542638 (grease) and 1 WPW10189184 (shroud) and 1 WPW10655367 (pan-drip)"
Leon M.
WASHER MAYTAG WTW8500DC5 Replaced all selected parts.Unit working properly as designed.
Jonathan C.
REFRIGERATOR AMANA ART318FFDW06 Found start dev bad replaced tested working to spec ; used 1 W10798748 (START DEV) from stock
Raymond H.
DRYER MAYTAG MGD6630HW1 "Upon arrival a screw had backed out of lint grill. Secured and tested, unit functions as designed."
Hector Z.
RANGE AMANA AER6303MFS2 Customer is concerned of damaged door hinges. I checked the unit and I found both Hinges and receivers damaged. Ordered receivers (W10647259) and rescheduled.; ordrng 2 W10647259 (hinge-recv)s
Danny G.
FREEZER JENN-AIR JBZFL18IGX00 Damage hinge and broken ice maker Replaced h8nge and ice maker Reinstall unit and door is now closing properly and ice maker is working Advised client to allow 24hrs for unit to reach proper temp
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed freezer module and ice maker. Top module sent was faulty. Ordering another module and light board. Rescheduled customer for friday 4-3-20; ordrng 1 W10830288 (Led board) and 1 W11239944 (Module)
Danny G.
REFRIGERATOR WHIRLPOOL KFCS22EVMS00 Unit is not cooling properly Found condenser block and dirty with lint Use vacuum to clean grill and condenser Reinstall unit and set unit to proper temp and check temp with probe and freezer is at-1f and ref 38f Advised client to allow 24hrs for unit to reach proper temp.
Danny G.
DRYER WHIRLPOOL GGW9250PW3 Taking too long to heat Found sensors clogged with lint Cleaned sensors and reinstall unit and sensors pass test on diagnostics Reinstall unit Advised client to replaced smashed vent Unit is working properly
Jaime G.
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed the new adapter
Jaime G.
REFRIGERATOR KITCHENAID KRSC503ESS00 Found frost build up on the fresh food evaporator Had frost removed and installed parts listed .
Chase F.
DRYER WHIRLPOOL MGDB955FC0 Found bad dryer repair kit making loud squealing sound upon start up. Replaced dryer repair kit from truck stock. Tested unit. All ops are now testing normal and u it is now running smoothly. Job complete. ; used 1 4392067 (DRYER REPAIR KIT) from stock
Kenneth M.
REFRIGERATOR JENN-AIR JFX2897DRM02 Found unit delayed water dispensing. Ordering pad and UI. Also ordering drain tube. Fridge drain clogged causing water to leak out. Reschrduked customer for wednesday 4-8-20; ordrng 1 W11084807 (Drain tube) and 1 W10848783 (UI) and 1 WPW10420671 (Pad)
Frank P.
LAUNDRY WHIRLPOOL WTW8900BC0 Customer stated thumpin noise during spin cycle only and loud rev noise when spinningPerformed diagnostics No error codes Will order Give her a price for And rotor bearing.cx Have to think about parts May call back to install
Kenneth M.
RANGE AMANA AER6303MFS2 Installed element element and control. Tested. Right rear burner instantly started flowing. Faulty switch. Ordering switch. Rescheduled customer for friday 4-3-20; ordrng 1 WP3148953 (Switch)
John B.
REFRIGERATOR KITCHENAID KBSD602ESS01 The customer was home. I did not install the shelves the customer kept him in the box and was going to put them in the garage at this time. The refrigerator is full of food.
John B.
WASHER WHIRLPOOL WFW9400SU01 "Replace the door latch, the screws broke off of it for the mounting section. Had to replace it. The washer tested good after the repair."
Erick S.
WASHER AMANA NTW4516FW3 Cycled unit and found unit with bad cam assembly causing unit to make noise. Removed and replace with new cam assembly. Re-tested and passed all test with no errors. Job complete
Timothy J.
DISHWASHER AMANA MDB8989SHZ0 Unit showing a 7-1( heater disabled)6-1( low water). Ran the service test and found the wash motor did not start. Unit needs a new control and sump assembly. ; 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)
Erick S.
WASHER MAYTAG MVWC400XW4 Cycled unit and found unit with bad gear case causing unit to make extreme loud noise. Also found capacitor shorted. Cam assembly is stripped and will need to be replaced as well. Spoke with customer customer decided not to repair unit. Job complete.
Timothy J.
WASHER MAYTAG MVWC565FW1 .Checked for faults and ran a service test. Found a 7-1(basket speed fault)code. Picked up unit (took over 20 minutes because of connection issues.) to look underneath. Found oils from the gearcase has leaked on everything underneath.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)
Erick S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cycled and found unit with heater failure causing it not to dry properly. Accessed and found bad connector at heater. Repaired and secure main harness and heater assembly. Re-tested it and unit is now cycling and heating with no errors. Job complete
Enrique R.
M/W OTR WHIRLPOOL WOC54EC7AS01 Autho pending.
Cruz B.
DRYER WHIRLPOOL WED7500GC0 "Fixed - installed all new parts (console, cntrl elec, block terminal) tested unit in a high heat cycle it heated fine, runs quiet, no codes, no sparks, cx ok repair. Send cx a survey please thanks."
Patrick C.
DRYER MAYTAG MGDC215EW Found the timer not moving and a noise. Needs repair kit and timer ; rqstng P&A on 1 WPW10185981 (timer)
Cruz B.
OVEN WHIRLPOOL WGG745S0FS02 "Fixed- installed new part (switch-memb) tested bake & broil cycles they are working as designed, set clock for cx as well, unit is working"
Cruz B.
WASHER MAYTAG MVWB865GC0 "File # 7727506513 Kevin from whirlpool tech line has documented that cx claims unit is making a clicking sound during agitation states it gets louder at times, I have installed new clutch and gear case same results, clacking sound is not effecting operation, put unit in a auto test it passed, no codes, no leaks."
Cruz B.
MICROWAVE KITCHENAID KOCE507EBS06 "File # 7727456444 Jk from whirlpool tech line has deemed the unit unrepairable, found piece of metal and arch marks inside wave guide, look at pictures, installed all new part per whirlpool (2 cntrl elec, inventer) unit is coding out with an error code f1e5 inverter not responding, Whirlpool is going to call cx within 7-10 Business days about replacement options, wave guide not repairable."
Patrick C.
WASHER WHIRLPOOL WFW94HEAW0 Found the unit coupe errors. F9e1 as fe0 pump is clear. Inlet screens clean. Needs air trap and valve. Quoted 352.29; ordrng 1 WPW10260500 (trap) and 1 WPW10435242 (valve)
Patrick C.
WASHER WHIRLPOOL LSL9244EQ0 "Found the unit leaking. Leaks coming from the tub. Needs new tub. Agitator is bad as well. Not catching, spins both ways. ; 1 3361596 (tub-outer) and 1 W10814296 (gasket) and 1 WP3946501 (agitator)"
Andy H.
REFRIGERATOR JENN-AIR JF42SEFXDB00 "Needs filter housing, and need to clean coils; ordrng 1 EDR3RXD1 (water filter) and 1 WP2260518B (cap-filter) and 1 WPW10121140 (housing)"
Enrique R.
WASHER MAYTAG MVWC565FW0 Installed gearcase and drive hub kit . Performed calibration . All functions tested normal . No leaks .
Andy H.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Needs ice maker, gasket ; ordrng 1 W10682175 (plate) and 1 W11099789 (icemaker)"
Irvin F.
DRYER WHIRLPOOL WED9150WW1 Noisy dryer bad roller. Installed repair kit. Noise back to normal. Unit heats.
Andy H.
FREEZER KITCHENAID KSC24C8EYY02 No cool; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)
Irvin F.
DRYER WHIRLPOOL WED5000DW2 "No heat. Checked the system. The element is out. Correct power. Installed replacement element, and thermal fuse. Test, passed. All ops. Normal."
Hector Z.
WASHER MAYTAG MHW7000XW2 "Replaced:Pressure Switch (WPW10312527), Flowmeter (WPW10110225), and Pressure Switch Hose (W11044559). Ran a quick diagnostic test, and a short cycle. Tested ok."
Hector Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced damaged Fresh food Compartment Upper Hinge (W11409290). Tested ok.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found unit icing around adapter. Will replace adapter. Ordering ice maker. E2 ice maker error. Lost position. Reacheduked customer for friday 4-3-20; ordrng 1 W11294907 (Icemaker)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Drain line clogged. Defrosted fully. Unit working properly
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed sealer. Tested. Unit is now working properly. Customer approve function.
Raymond H.
REFRIGERATOR KITCHENAID KRFF707ESS01 Upon arrival cx states unit RC smells bad. States unit RC doors were not closing due to ice on evap. Evap developed a leak from being punctured by ice needs evap compressor and evap motor.safety Breion SR 7727496510 ; ordrng 1 W10832994 (compressor) and 1 W11033168 (harns-wire) and 1 W11116006 (evaporator) and 1 WPW10389152 (support)
Kenneth M.
WASHER MAYTAG MVWC565FW0 Splutch pulley nut dropped down. Applied loctite and reinstalled. Tested unit. Unit is now working properly. Customer approves functions at this time
Francisco S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Checked unit found ffc at 29-30 degrees. Checked resistance on board p5 connector found 6.65 k ohms. Tech line advised ordering thermistor and replacing it.; schdld next appmnt for 4/3 FRI !
Kenneth M.
DRYER MAYTAG MEDC300BW0 Tub not turning. Worn belt. Can grab tub and tub will stop but motor keeps turning. Replaced belt roller and pulley with Pre-ID and tested. Unit is working properly.
Kenneth M.
DRYER MAYTAG MEDB835DW4 Squeaking squeal house. Found unit with bad rollers. Replaced 4 rollers and idler pulley. Tested. AF error code. Found unit with clogged house vent instructed customer to clean dryer vent. Unit working properly ; used 1 4392067 () from stock
Enrique R.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Inspected whirlpool refrigerator . Customer concerns , unit not cooling correctly . Found shorted evaporator motor and broken fan blade . ; ordrng 1 WP2163777 (blade-fan) and 1 WPW10464673 (motor-evap)"
Kenneth M.
WASHER WHIRLPOOL MVWB765FW3 Installed gearcase and nut. Tested unit. Unit is now working properly. Customer approves function at this time.
Timothy J.
WASHER MAYTAG MHW5630HC0 Ran the unit for about 1 hour and listened to it I found the lid had only one screw in it and a majority of the noise was from the drawer underneath . Called WPTS (7727503057) and explained that I ran an undersized eccentric load. While this unit finished this load twice I looked for loose panels and other components that would rattle. I found only one screw in the lid. I put 3 in and found that the only unusual noises I was finding now was coming from the drawer underneath. When I pulled out the drawer the noises stopped. When I put the drawer back in the noise reappeared. There seemed to be a lot of flex in this drawer. I feel the noise and potentially the previous walking issue was due to this drawer. WPTS does not recommend replacing any parts in the washer and has said to have the customer call TCP for resolution.
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 No show . Customer didn’t answer phone call .
James M.
DISHWASHER WHIRLPOOL WDT730PAHZ Replaced sump assembly and unit now functioning as intended. Job complete.
Enrique R.
WASHER WHIRLPOOL WTW8040DW4 "Inspected whirlpool washer . Customer concerns , tripping breakers . In diagnostics found , f7e0 - loss power . House outlet was shorted . The customer replaced outlet . All functions tested normal . Customer needed instructions ."
James M.
WASHER WHIRLPOOL WFW95HEDW "Dave techline tested ohms at main board for pump , found 16.1 ohms. Ordering new control board per techline instructions. Sr#7727504401; ordrng 1 W11032117 (cntrl-elec)"
Enrique R.
WASHER WHIRLPOOL WTW5000DW3 "Inspected whirlpool washer . Customer concerns , not spinning . Found missing spring in splotch assembly . Installed new assembly . Performed calibration . All functions tested normal . No leaks ."
James M.
WASHER MAYTAG MVWB835DW4 Unit has evidence of leak coming from water valve. Ordering new housing. Will return when parts arrive. ; ordrng 1 W11172234 (housing)
Francisco S.
DRYER WHIRLPOOL WGD4850HW0 "Removed and replaced pulley, old pulley missing threads. Tested ops unit now working as intended."
Patrick C.
MICROWAVE JENN-AIR JMC2430DP01 Removed and replaced interlocks tested unit. All ops chedked good
Andy H.
REFRIGERATOR KITCHENAID KRSC503EBS01 "Coil iced up, found thermistor bad, called techline 7727367931. Replaced thermistor and tested unit working properly"
Jaime G.
RANGE WHIRLPOOL WFG320M0BB2 Found a blown bulb due to loose harness at the socketAlso I stopped a gas leak at the gas regulator connection
Cruz B.
REFRIGERATOR WHIRLPOOL EV201NZTQ01 "Fixed- installed new part (motor evap) removed frozen ice from drain tube, poured hot water down tube it went through, allow 12 hrs for cooling properly, cx ok repair."
Alejandro C.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Found the unit not freezing the food in refrigerator side, order timer defrost adapt and thermostat ; ordrng 1 4388931 (timer,defrost adapt) and 1 WPW10511937 (thermostat)"
Cruz B.
WASHER MAYTAG MVWB835DC3 "Fixed- used latch(w10861642) from job (301600) - installed new part (latch) calibration test 52 passed auto test 51 passed, no codes, no leaks, cx ok repair."
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Installed evap fan harness. Defrosted remaining ice. Put unit on 8 hour defrost and tested. Unit is working properly. Customer approves.
Alejandro C.
REFRIGERATOR AMANA ART318FFDB06 "Found the unit not cooling,verify leaks in the low side evaporator, need look o rim tools,need a helper; ordrng 1 W11407409 (EVAPORATOR )"
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS325FDAMO2 Found defective housing. ; ordrng 1 W10862456 (housing)
Raymond H.
REFRIGERATOR KITCHENAID KFIS29BBBL00 "Replaced evaporator motors, thermistors, and followed service pointer. Used clamps and ties to secure evaporator. Tested unit. Unit functions as designed."
Isidore A.
DRYER MAYTAG MGD8200FC0 "Found steam water valve W10815373 leaking, inside of dryer verified. part ordered.; ordrng 1 W10815373 (valve)"
Isidore A.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Ice maker bin motor WPW10308033 noisy and blower WPW10123444K. Parts ordered; ordrng 1 WPW10123444K (wheel) and 1 WPW10308033 (motor-evap)
Francisco S.
COMPACTOR WHIRLPOOL KTTS505ESS0 Checked unit found solid pack option turned on. Raised ram and then opened door. Unit now working as designed. Educated cx on solid pack use.
Francisco S.
WASHER WHIRLPOOL LT5100XVN0 "Removed and replaced spring,base,and shocks. Tested ops unit now working properly."
Francisco S.
WASHER MAYTAG 10877641 "Checked unit found issues with actuator, pulley, and splutch. Ordering parts to complete repair.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 WPW10006384 (drive belt)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Inspected whirlpool refrigerator . Customer concerns , ice buildup in freezer . Found shorted fan motor and bimetal-defrost . Installed both parts . All functions tested normal at time of service . No leaks ."
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed new freezer light . Now all functions work as designed . No leaks .
Enrique R.
DRYER WHIRLPOOL WED4815EW1 Installed motor and wheel . Retested it . All functions tested normal .
Enrique R.
DISHWASHER WHIRLPOOL WDF520PADW7 "When I arrived to customer home , she said dishwasher is working fine . I checked for error codes in diagnostics . Found none ."
Patrick C.
DISHWASHER MAYTAG MDBS561AWB Reschedule for Thursday ; schdld next appmnt for 4/2 THU !
Patrick C.
REFRIGERATOR KITCHEN AID KRFF302ESS01 Reorder gasket wrong color ordered ; ordrng 1 W10830162 (gasket-fip)
Jaime G.
KITCHEN KITCHENAID KDTE334GPS Found a piece of plastic stacked on the heater element Had removed and cleaned the element. Unit ok
Jaime G.
REFRIGERATOR KITCHENAID KRSC503ESS00 Found ice build up on fresh food evaporator due to a disconnected fan motor. Had reconnected
Steven W.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Only one control sent. Ran diagnostics. Goes into PF mode. Found HV control and power supply intermittent. Found power supply board. A used HV control to fail.Needs power supply, HV control; rqstng P&A on 1 W10830278 (POWER SUPPLY BORD)"
Steven W.
WASHER MAYTAG MVWB755DW0 "Ran diagnostics. Had f7e5 error code. Ran auto test cycle. Found worn gear case bearings, shifter sticking, wash plate will have to be broken to remove. Needs gear case, shifter clutch, wash plate, screw. ; 1 W10752187 (SCREW) and 1 W10754448 (CLUTCH) and 1 W10811956 (GEAR CASE) and 1 W10902814 (WASH PLATE )"
Rod H.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Returned, replaced indicated parts and test op was normal 48 hrs b4 full buckets of ice will return Squealing noise in freezerConfirmed Fan hitting ice accumulation at top of frzr evaporator due to incomplete defrostOrdering main control and fzr evap fan.; rqstng P&A on 1 W11109595 (motor-evap) and 1 WPW10675033 (cntrl-elec)"
Rod H.
REFRIGERATOR KITCHENAID KRMF706EBS01 Returned to replace parts indicatedNo other issuesUnit not cooling in RC. I found frozen over RC evaporator. I tested thermistor through diagnostic and found thermistor is shorted. Ordering evaporator fan motor w/harness and main control. Customer to defrost unit prior to repair. ; ordrng 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec)
Chase F.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "120v to icemaker but would not harvest. Got sent out with wrong icemaker, ordering the correct part. Rescheduling for Friday. ; ordrng 1 W10873791 (ICEMAKER)"
Rod H.
WASHER MAYTAG MHW6000XW2 "Returned to replace parts with no lks and as designed operation returning.Won’t spin won’t Confirmed Problem codes displayed. F9 E01, 00 E01, F5E02; ordrng 1 WPW10321032 (pump-water)Paid 468.59. C/C 3147790587"
Jim S.
OVEN WHIRLPOOL WOS72EC0HS00 Replaced console. Unit tested ok
Frank P.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Customer stated freezer frosting up and refrigerator isn’t getting any air flowPerformed diagnostics Found condenser fan motor defective Freezer door gasket not sealing Will order parts; ordrng 1 W10741118 (gasket-fip) and 1 W11127829 (motor-cond)
Erick S.
OVEN WHIRLPOOL WOS72EC0HS01 InStall new parts on unit. Re-tested it and it passed all test with no failures. Job complete
Darren A.
REFIRGERATOR WHIRLPOOL WRB322DMBM00 "File 7727437235. Non repairable, restricted evaporator capillary tube, non repairable per techline.; used 1 W10143759 (DRIER (SERVICE)), and 1 W10913906 (VALVE) from stock"
John B.
REFRIGERATOR KITCHENAID KRSC703HPS00 "The freezer door has scuff marks on it, and a dent in it. Note the pictures that I took. Ordering a door at this time let the customer know this may be a few weeks to get the part. They are OK with it that refrigerator tests good with the proper temperatures.; ordrng 1 LW10864696 (dor-fip)"
Hector Z.
DISHWASHER KITCHENAID KDTM354DSS4 "Replaced: Harness Wire (10752245), Electronic Control (W10854216), and Control Panel (W10803367). Ran a complete diagnostic test. Tested ok."
John B.
RANGE JENN-AIR JGS9900CDS "Can’t find model and serial number, Heat distorted the burners and the igniters. There is a lot of rust, the screws will break off when I go to remove this I will most likely have to drill out eight screws. Need the burner heads and several parts to get inside here. ; ordrng 1 74011741 (holder- or) and 1 WP7527P061-60 (holder-orf) and 1 WP7527P086-60 (holder-orf) and 1 WP7527P087-60 (holder-orf) and 8 WP8273062 (screw)s"
Jim S.
DRYER WHIRLPOOL WGD4815EW2 Adjusted air flow mixture. Unit tested ok
Frank P.
WASHER WHIRLPOOL MHW6630HW0 Customer stated at times it doesn’t go directly into drainYou have to manually press drain Customer stated that the washer moves back and forth Performed diagnostics found main control And springs has play Installed partsTested Passed Job completed
Irvin F.
WASHER WHIRLPOOL CAE2745FQ1 F8/E1- LONG FILLHot valve failing to open. ; ordrng 1 W10843663 (valve)
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Left side door switch is not activating. Door is concaved. Ordering plastic squares ; ordrng 1 WP2177331 (plastic-sq)
Erick S.
FREEZER KITCHENAID KRSC703HPS00 Installed new parts on unit. Retested unit and it apassed all tests at time of service. Job complete
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS311SDHM Replaced defective icemaker. Tested unit and is working properly
James M.
M/W OTR WHIRLPOOL WMH53521HB-4 "Unit not heating. Unit has power and is working but no heating. Ordering new thermistor, blower, and cntrl electrical. Will return with helper when parts arrive. ; ordrng 1 W10864741 (thrmst-fix) and 1 W11109701 (motor-fan) and 1 W11182110 (cntrl-elec)"
Danny G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Sr#7727506521Techline advised me to replaced auger motor and seal of connectors entrances Notice spring and coupling are corrosion Need to order parts and rs call ; ordrng 1 W10852956 (spring) and 1 WP2220458 (coupling)
Raymond H.
DRYER WHIRLPOOL WGD92HEFC1 Upon arrival vent tabs broken. Needs housing and cover.; ordrng 1 W10906551 (moisture sensor kit) and 1 W11125442 (grill-out)
Francisco S.
REFRIGERATOR WHIRLPOOL ED5SHAXMT00 Went out , did not find the exact root of the issue.
Raymond H.
REFRIGERATOR KITCHENAID KSRS25ILSS13 Upon arrival unit still frosting in upper right corner of FC. Ice forming on door. Needs door. Door shows NLA.; rqstng P&A on 1 2216062S (FC DOOR)
Raymond H.
OVEN WHIRLPOOL WFG530S0ES0 Replaced control igniter and gas valve. Still not working. Ordering harness.; ordrng 1 W10683155 (harns-wire)
Kenneth M.
WASHER MAYTAG MVWX655DW0 Installed hub washplate and gearcase. Found actuator faulty. Ordering actuator. Rescheduled customer for friday 4-3-20; schdld next appmnt for 4/3 FRI !
Raymond H.
REFRIGERATOR KITCHENAID KRFF507HPS00 Upon arrival damper making excessive noise and FC led module shorted. Needs module and control.; ordrng 1 WPW10479155 (control)
John B.
OVEN KITCHENAID KOSE507ESS03 Replace the convection fan motor. The motor center burnt up and caused a smell. I could not test the oven because it was not installed in the wallet was sitting in the dining room.
John B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "The evaporator fan motor failed. Replaced evaporator fan motor, the refrigerator tested good at this time. No faults no error codes after repair"
Lance V.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Fixed-replaced freezer evap harness wire w/thermostat, front display panel control and rear main control board. Powered unit on, and has began cooling. Allow 24hrs for cooling. Unit is now fully operational."
Patrick C.
WASHER WHIRLPOOL WTW5000DW3 Found noise. Coming from suspension bushings missing from the front. Installed new ones. All ops checked good
Patrick C.
RANGE KITCHEN AID KSGG700ESS1 Removed and replaced controls and bezels.
Steven W.
WASHER MAYTAG MVWB765FW4 "Replaced front suspension rods. Ran diagnostics. No error codes found. Fills, agitates, drains, rinses, dispenses, and spins properly. Instructed customer NOT to use power taps or extension cords. Complete."
Steven W.
WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. Had f7e1 error code. Cleared error code. Replaced outer tub, gear case, belt, hub, splutch"
Michael M.
REFRIGERATOR WHIRLPOOL WRS321SDHW04 Installed new door gasket , gasket is still not sealing need to order new rc door LW10912366Office to resch call when door is available; ordrng 1 LW10912366 (WHITE DOOR)
Tom R.
REFRIGERATOR AMANA ABB1924BRW01 "Installed Control Board, programmed unit, check okay. Entered diagnostics, all components functional, check okay. Leveled unit, check okay, customer present. No damage to unit or home from tech, job complete."
Timothy J.
REFRIGERATOR KITCHENAID KRFC704FBS00 "There is a missing report, I needed to return with the inverter because I believe the last one installed was incorrect.; ordrng 1 W11131873 (cntrl-elec)"
Chase F.
WASHER MAYTAG MVWB765FC3 "F3e2, F8e1, F2e1, found bad water valve, solenoids not opening up all the way. Replaced valve, tested and calibrated. Unit now running through all cycles and working by design. Job complete."
Frank P.
RANGE WHIRLPOOL WFG505M0BS3 Customer stated all burners are not igniting Performed diagnostics Found spark module defective Installed new parts Testing All burners working Pictures takenJob completed
Francisco S.
DRYER WHIRLPOOL WGD6620HW0 "Checked unit found vibration noise. Adjusted motor base,and leveled unit it is now working as intended."
John B.
DISHWASHER WHIRLPOOL WDF520PADW0 "The customer needs to be called. And let them know I scheduled them for Friday. I did not have the part today. Ordering it now, is the part in stock?; ordrng 1 WPW10482480 (pump&motor)"
John B.
DISHWASHER KITCHEN AID KDTE104DESS4 The airgap on the sink was clogged. Cleaned debris out of the air gap. The dishwasher tested good. Paid by check 9686
Frank P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer states the clicking is still therePerforming diagnostics Will order new compressor Chatted with Service Manager Andrew Explained situation possible broken valve or spring inside compressor ;1 W10236396 (strap) and 1 W11209866 (compressor) and 1 WPW10143759 (dryer)"
Irvin F.
WASHER MAYTAG MHW6630HC0 Not finishing the cycle. Cx has to do a rinse and spin cycle. F8/E1- valve fail F0/E5-off balance F0/E2- sudzTest valve not opening. The cold failed. Removed power replaced both valves. Ran and completed test 12. All ops normal.
William L.
COOKTOP WHIRLPOOL WCG55US6HS00 Found left Grill twisted not sitting on cooktop properly ordered cooktop grill for unit.; ordrng 1 W11204377 (grate-kit)
Danny G.
WASHER WHIRLPOOL WTW5000DW2 Not filling up with water Found valve Replaced valves and reinstall washer Ran a self test cycle and unit completed with no leaks and no issues Unit is working properly
Danny G.
WASHER MAYTAG MHW5630HW0 Broken door latch and and not draining Found broken door latch and faulty pump and switch Replaced pump and switch and latch Reinstall unit and ran a self diagnostics test unit completed with no leaks and no issues Unit is working properly
Antonio D.
DRYER WHIRLPOOL WGD9400SU0 Verified main control is defective. cx does not want to fix it.
Danny G.
DISHWASHER KITCHENAID KDTE404DWH0 Unit has lock button on and not able to start a cycle Removed unit out of control lock Showed client how to lock and unlockAdvised client to run hot water 1st and then turn dishwasher on and to make sure to use affresh once a month Unit is now working properly
Kenneth M.
REFRIGERATOR AMANA ART318FFDB06 Installed control harness. Evap fan and blade. Tested unit. Unit is now working properly. Customer approves function at this time
Michael M.
WASHER WHIRLPOOL WFW97HEDB0 Cx states u it is not dispensing the soap properly and leaks down front of unit.Unit has a cracked dispenser housing W10575334 and water valve W10599356Office to resch call when parts are available ; ordrng 1 W10575334 (DISPENSER HOUSING) and 1 W10599356 (WATER VALVE)
Jonathan C.
WASHER/COMMERCIA MAYTAG MVWP575GW0 Installed drain pump actuator and dispenser tested working to spec
James M.
WASHER MAYTAG MVWC565FW1 Found unit with finishing nails stuck in drain pump. Replaced drain pump and tested unit. Unit now working as intended.
Jonathan C.
WASHER MAYTAG MVWP575GW Installed control actuator and latch tested working to spec
Michael M.
WASHER WHIRLPOOL WFW87HEDW0 States F3E1 fault is displayed F3e1- out of range pressure signalCleared faults and ran auto service test. And u it’s just drained and never switched to next cycleFound out of range pressure sensor. Removed and replaced sensor Rebooted unit cleared faults and ran auto service test unit now passed each cycle as designed. Job complete
William L.
RANGE WHIRLPOOL WFE510S0HS1 "Found wiring harness burnt and arcing, ordered wiring harness for unit; ordrng 1 W11171889 (harns-wire)"
Jonathan C.
WASHER MAYTAG MVWB855DC1 Found cord crushed replaced tested working to spec
Michael M.
WASHER WHIRLPOOL WFW85HEFW1 "Unit was unplugged on arrival and door was locked.Removed top panel to unlock door found several large blankets mixed in with smaller hand towels over loaded.Removed pressure hose and blew through hose to verify no obstructions. Found debris in bellow instructed to clean after each useF3E1-pressure system faultF0E1-F8E3-over flow conditionF5E2-kid latch faultCleared faults and ran auto service test unit fills, tumbled drains and spins as designed. Cx used too much soap. All ops are now as designed job complete"
Jonathan C.
WASHER MAYTAG MVWB835DW5 Found unit not installed properly see pics needs plumber work
Cesar H.
DRYER AMANA NGD4655EW2 Found failed drum roller and failed drum seal. Bearing on roller will not allow it to spin and drum seal is turn causing air leaks and scraping ; ordrng 1 4392065 (dryer repair kit) and 1 W10612022 (rear drum seal)
Cesar H.
WASHER AMANA NTW4516FW2 Not advancing thru cycles found long fill code tested found failed cold water valve not opening not allowing water to flow rerouted for valve ; ordrng 1 W11210463 (valve)