JB out 5/4/24. Verified loud squealing sound during wash (agitation).Installed replacement cam/splutch assembly and drive belt. Tested again in BULKY ITEMS with MAX fill water selected.Allowed unit to fill and agitate. Verified unit now makes a quieter squealing sound during agitation. Recommend replacing the transmission GEARCASE. Please allow job count of 3 on return.ORDERING PARTS; ordrng 1 W11449840 (GEARCASE)

"JB out 5/4/24.Customer states the oven does not heat, cooktop works properly.Upon arrival tested cooktop, all 4burners operate properly.Tested oven set to 350f.Hot surface igniter does not glow.Ordering parts covered by the Factory warranty at no charge to customer.; ordrng 1 W11590294 (HOT SURFACE IGNITER) and 1 W11590251 (OVEN SAFETY VALVE) and 1 W11620481 (CONTROL)"

JB out 5/1/24.Customer states FF door handle is coming off. Found FF door handle lower anchor screw out. Reinstalled bottom screw in handle.Tested operation with customer. JOB COMPLETE

"JB out 5/1/24Verified no ice production. Tested ice maker, no motor response. Ordering replacement Icemaker; ordrng 1 W11700250 (ICEMAKER) and 1 WP542638 (GREASE)"

"JB out 5/1/24Customer states foods in both sections are not cold enough.Verified heavy frost in freezer preventing proper air circulation and blocking cold air from entering refrigerator compartment. Ordering replacement parts for defrost system under manufacturer warranty at no charge to customer. Advise customer to please remove all food from refrigerator and freezer compartment, unplug unit and allow unit to sit for 36 full hours with doors wide open to defrost. Also recommend customer towels in front of refrigerator to catch water from melting ice. After 36 hours doors can be closed, water wiped up, plug unit back in and allowed to run for eight hours before placing perishable foods back inside.; ordrng 1 W11650659 (DFST HEATER ASM) and 1 W11546609 (CONTROL BOX) and 1 W11546684 (CLIP) and 1 WPW10384183 (THERMISTER-DEFROST)"