Jonathan B.

Appliance Repair Specialists Rated 4.9 out of 5 stars based on 106 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Palmdale, CA 93550
Jonathan B.
Job Details: 05/22/2024
JB out 5/22/24.Foununit unplugged and room temperature upon arrival.Plugged unit in and verified Compressor started and ran but very quietly. No heat exchange taking place. Inspected refrigerant tubing in unit compartment unable to verify any leak.Ordering Compressor and Evaporator with needed fittings.ALLOW JOB COUNT OF 4 ON RETURN VISIT AS EVAPORATOR MSY NEED REPLACEMENT ; ordrng 1 W11580057 (COMPRESSOR R600a) and 1 W11546692 (EVAPORATOR R600a) and 1 W11504415 (LOKRING Suction tube to Compressor) and 1 W11504431 (LOKRING High side to Compressor) and 1 W11506619 (LOKRING Process stub to Compressor) and 1 W11504449 (Capillary tube to Evaporator) and 1 W11506619 (LOCKRING Suction line to Evaporator) and 1 W11504449 (LOKRING Capillary tube to Evaporator) and 1 W11506619 (Suction line to Evaporator) and 1 W11504433 (LOKRING Heat loop to Drier) and 1 W11504447 (LOKRING Capillary tube to Drier)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Palmdale, CA 93552
Jonathan B.
Job Details: 05/21/2024
JB out 5/21/24.Installed replacement Cavity Thermostat as ordered. Tested operation. Unit now runs and heats.Reassembled unit and tested operation with customer present. Unit runs and heats as designed. JOB COMPLETE
We serviced a
KITCHENAID OVEN
Model KGRS505XSS01
Near Quartz Hill, CA 93551
Jonathan B.
Job Details: 05/21/2024
"JB out 5/21/24Customer states center cooktop burner clicks, but does not ignite. Left rear burner unable to turn burner valve unable to use burner. Lower oven operates properly oven oven will broil but no bake function. Ordering replacement oven igniter and burner valve for left rear burner assembly. Ordering parts. ; ordrng 1 W11596211 (BAKE IGNITER) and 1 WPW10324738 (IGNITER) and 1 WPW10206287 (BURNER VALVE)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lancaster, CA 93536
Jonathan B.
Job Details: 05/21/2024
"JB Out n5/21/24.Verified DOP is 7/8/2022 at COSTCO.CUSTOMER STATES WASHER POWERS UP BUT WILL NOT RUN.tested operation in Drain and Spin cycle. Control panespowers on but does not start. No stored Error codes.Tested Machine control connector J6 at pins 3 and 6. Verified 120 VAC present.Found loose fitting molex connector to drain pump. Adjusted fit of connector. Tested in NORMAL cycle and verified fill and agitation functions.Cancelled NORMSL cycle and verified water drain function.Tested in Drain and Spip and vetified drain pump and Spin functions.Ordering Harness, Lower.; ordrng 1 W11643701 (HARNESS LOWER)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Lancaster, CA 93535
Jonathan B.
Job Details: 05/21/2024
"JB out 5/21/24.Customer states washing machine is flooding garage floor. Upon arrival found washing machine unplugged and pulled away from the wall. Inspected washer and found black rubber. Fill hose to hot water. Inlet connection has been leaking for a long period of time. Please see quick photograph taken. Additionally the hot water faucet coming from the wall is dripping and needs to be replaced. Plugged washer in a small amount of water. Cancel cycle and drained verified water pouring on garage floor. Opened back panel of washer and found rodent damage to main drain hose from water pump to back cover. Advise customer rodent damage is not covered under the manufacture warranty. Estimate to replace drain hose is a fault is as followsDrain hose part number W11553446 is $37.95, installation labor is $139.87 and the service call/diagnostic charge is 145.00 total estimate to replace this drain hose is 326.71. on part is $3.89.Total estimate is $326.71. Estimate has been declined today May 21, 2024. Estimate is good for 30 days from todays date. Advise customer one time courtesy no charge on no defect phone service call visit. No money collected today. No repair made per customer Job complete. Note washing machine has been left unplugged and customer has been advised to not plug-in washer and not use it because it will flood the garage. Additionally, the hot and cold water supply hoses must be replaced and the hot water faucet must be replaced, and the rodent issue must be resolved prior to repair. No warranty will be made on replacement hoses against additional or future rodent damage. Job complete ; ordrng 1 W11553446 (HOSE, DRAIN)"
Best Service⭐️⭐️⭐️⭐️⭐️
Palmdale, California
05/11/2024
Jonathan’s expertise, professionalism , and knowledge was demonstrated during every aspect of his visit. He took care to with his tools and not to damage working in a tight space. He gave the best service I have seen and hope to only have him as my service rep. He provided value added which I appreciated. He gets 5 out of 5. Lastly, he worked quickly, delicately with my new dryer. He was quick, professional, clean, address my concerns, had the part, gave me tips of maintenance. You don’t get this type of service anymore. He should be the trainer for the rookies most companies send out and that don’t fix anything!
Overall Experience
JohnB
Acton, California
05/10/2024
Jon arrived on time and was every knowledgeable and explained what the issue was, what was needed to repair and approximately how long the repair would take. In addition he left the area as clean as it was prior to the repair. Hopefully I won’t need his services again but if so I’d want Jon back to make the repair.
Overall Experience
Lancaster, California
04/18/2024
He was so nice, friendly, and professional!
Overall Experience
Palmdale, California
04/11/2024
Excellent. He identified the problem immediately. Very knowledgeable.
Overall Experience
Rosamond, California
03/09/2024
Jonathan was extremely professional, quickly solved my problem and was very informative.
Jonathan is a great member of our team and Thank you for your 5 stars! We look forward to servicing you again in the future if need be.
Overall Experience