Ian Y

Appliance Repair Specialists Rated 4.7 out of 5 stars based on 19 customer reviews

We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN2WW
Near Oxnard, CA 93030
Ian Y
Job Details: 04/29/2024
Found that units motor was running for to long on multiple different cycles. Ordering speed sensor and will install with control.; ordrng 1 WH12X26330 (Speed sensor)
We serviced a
WHIRLPOOL WASHER
Model Wtw7120hw0
Near Santa Paula, CA 93060
Ian Y
Job Details: 04/29/2024
"Found that unit was making a whooshing noise while spinning. Removed units rotor motor and found transmission fluid all over top. Quoted customer for gearcase and rotor and clutch. Collected 145$ via credit card on I wallet. Customer stated her unit was under warranty through Costco. Customer said she would contact Costco so we could get her warranty on file. When customer calls back and has warranty on file, I will order parts for a repair.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Fillmore, CA 93015
Ian Y
Job Details: 04/29/2024
Found that unit was displaying multiple error codes. 3 of the error codes were related to user fault. Showed customer how much soap is supposed to be used when the detergent is concentrated. Showed customer how to load a balanced load into washer and told customer she couldnt have an airtight drain connection to the house. Ordering control for the other error codes and bringing back harness and drain pump. ; ordrng 1 W11543994 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Ventura, CA 93003
Ian Y
Job Details: 04/26/2024
Changing out heater. S17304 special project. ; ordrng 1 W11537778 (Heater assembly)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Santa Paula, CA 93060
Ian Y
Job Details: 04/26/2024
Found unit was dying out after agitation cycle. Ordering new harness and control and will install on return visit. ; ordrng 1 W11665968 (Harness) and 1 W11498797 (Control)
robert
Santa Rosa Valley, California
04/30/2024
service man right on time , saw and recognized the problem , resolved it quickly and carefully .. very impressed and grateful ! thank you very much
Overall Experience
Lorena B
Santa Paula, California
04/13/2024
My experience with the technician was great! He was quick and professional. I greatly appreciate your service. However the machine is still doing what it did before, which is manufacture fault nothing to do with the technician. I just believe I got a faulty machine.
Overall Experience
Steve Mohr
Camarillo, California
03/27/2024
Ian was on time and found the problem right away. I was very satisfied.
Ian is a great tech. We appreciate the 5 star review!
Overall Experience
Zasbo
Oxnard, California
01/17/2024
Thank you for your 5 stars!
Overall Experience
Alicia Avila
Port Hueneme, California
12/02/2023
We have had a difficult experience from scheduling to receiving broken replacement parts. Our washer was functional for 2 wash loads and stopped working the same day our technician replaced multiple parts. Our washer was purchased in 2022 brand new. We are currently waiting for the technician to come back out to see what else can be done to fix our washer. This has been on going with this company since November 11th and we won’t see the technician until December 5th. Hopefully they can figure out what’s wrong with it soon.
Overall Experience