Appliance Repair Technician · ARS Appliance Repair
Cruz
Serving Central & Southern California · 19+ Years of ARS Service Excellence
✓ Washers & Dryers✓ Refrigerators✓ Ranges
About Cruz
Cruz is one of ARS’s most reviewed technicians, serving the northern Central Valley out of Merced and Atwater through Modesto and Livingston. With nearly 600 customer reviews, his record reflects a technician who handles high daily volume across the full appliance spectrum — washer suspension and mechanical jobs, dryer belts and heating components, refrigerator controls, and range ignition and burner faults. Customers routinely describe him as professional, knowledgeable, and fast.
Service Area
• Merced
• Atwater
• Livingston
• Modesto
• and surrounding Northern San Joaquin Valley communities
Cruz
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Newman, California 95360
Cruz
Job Details:
04/04/2026
In warranty- cx states unit not spinning- found pump to be working intermittently- customers having problems with spinning clothes are still wet after cycle- could be a software issue- ordering parts for unit; ordrng 1 W11627413 (ACU) and 1 W11399437 (Pump)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD2
Near Atwater, California 95301
Cruz
Job Details:
04/04/2026
Need a morning appointment to call Frigidaire Tech line - installed new (ice maker) icemaker test failed states error on the screen - ; schdld next appmnt for 4/15 WED !
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNGFS
Near Atwater, California 95301
Cruz
Job Details:
04/04/2026
In warranty- cx states water is dripping from dispenser- found loose wire at panel Cntrl causing water to dispense on its own - reinstalled - all test passed - cx ok repair
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Merced, California 95348
Cruz
Job Details:
04/04/2026
In warranty- cx states unit is not washing- found f3e1 pressure sensor failure causing pump to run all the time- cannot start a cycle- ordering parts for unit. ; ordrng 1 W11608056 (Main control)
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Patterson, California 95363
Cruz
Job Details:
04/04/2026
In warranty- cx states washer is making a grinding noise- found gear case to be leaking oil/water- bearings at gear case are grinding during all cycles- agitator stuck on shaft- f7e5 clutch failure- drain pump making a loud humming noise sound like its locked up. Had to remove water what shop -vac. Ordering parts for unit.; ordrng 1 W11393685 (Gear case) and 1 W10754158 (Stator) and 1 W10876600 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Winton, California 95388
Cruz
Job Details:
04/04/2026
In warranty- cx states unit makes a noise- found f3e1 pressure sensor failure causing pump to run all the time- replaced (ACU) all test passed- no leaks- no errors- cx ok repair
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Patterson, California 95363
Cruz
Job Details:
04/04/2026
"In warranty- cx states unit will not start a cycle- found broken wire harness to pump, look at pictures- found suspension to be making a loud squeaking sound- found belt to be shredding from normal, wear. States auth is needed.; ordrng 1 W11545744 (Lower harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Turlock, California 95380
Cruz
Job Details:
04/03/2026
In warranty- cx states unit making beeping noises- found evap motor to have a short causing unit to do weird stuff- seen this issue before- ordering parts for unit; ordrng 1 W11578030 (Motor evap)
Winton, California
WHIRLPOOL WASHER
WTW4816FW3
04/10/2026
Winton, California
LG WASHER
WT7005CW
04/02/2026
Alexandra Hernandez
Patterson, California
WHIRLPOOL REFRIGERATOR
WRF767SDHZ02
Cruz was fast, efficient, and professional.
Thank you for your kind words! We're glad to hear that Cruz provided you with fast, efficient, and professional service. If you have any more appliance repair needs in the future, we're here to help!
03/27/2026
Tim Rowen
Atwater, California
WHIRLPOOL DRYER
WED8127LW1
Cruz was really on top of his game and I appreciate a pro like him
Thank you for your kind words! We're delighted to hear that Cruz provided exceptional service for your Whirlpool dryer. We're here to help anytime you need us!
03/09/2026
Crows Landing, California
WHIRLPOOL DRYER - ELECTRIC
WED4950HW0
Cruz was excellent! He was fast, efficient, very knowledgeable and friendly.
Thank you for sharing your positive experience with Cruz! We're thrilled to hear that he provided excellent service and resolved the issues with your Whirlpool dryer efficiently. Let us know if you need any further assistance in the future.
03/06/2026
Cleveland Mason
Atwater, California
WHIRLPOOL DISHWASHER
WDF520PADM0
Cruz is a excellent appliance repair technician, he is courteous, respectful, and very knowledgeable concerning troubleshooting and repairing appliances.
Thank you for your kind words regarding Cruz. We appreciate your feedback and are delighted to hear about your positive experience with our technician. Please don't hesitate to reach out if you need any further assistance with your appliances.
03/04/2026
Patterson, California
ELECTROLUX MICROWAVE
EMOW1911ASA
Cruz is an exceptional repair man. He always arrived on time, was considerate and polite.
He repaired two of our appliances. Did a great job and cleaned up after.
I would definitely recommend him.
Thank you! We're thrilled to hear about your positive experience with Cruz. We appreciate your kind words and recommendation!
02/21/2026
Turlock, California
WHIRLPOOL WASHER
WTW7120HW0
Thank you for your feedback. We are delighted to hear that Cruz Basaldua was able to successfully repair your Whirlpool washer and that it is now working as designed. If you have any further questions or concerns, please don't hesitate to contact us.
02/17/2026
Jose Garcia Castro
Livingston, California
WHIRLPOOL REFRIGERATOR
WRX735SDHZ07
The technician was really nice he helped us and fix the problem he answered all our questions he was very helpful.
Thank you so much for your kind words! We're thrilled to hear that Cruz was able to assist you with fixing the problem and was helpful in answering all your questions. We appreciate your feedback and are here to help anytime you need us.
02/14/2026
Cruz
Patterson, California
MAYTAG WASHER
MVW7232HW0
Very professional on time he was keeping me informed very respectful nice,very happy with his service five star
Thank you so much for your kind words! We are thrilled to hear that Cruz provided professional and timely service. We appreciate your feedback and are glad we could help. If you ever need assistance in the future, please don't hesitate to reach out.
01/30/2026