Special project parts & labor. Customer states pump is running when unit if off. Ran diagnostics. Had f3e1 error codes. Pressure sensor stuck. Replaced control per service pointer # W11766193. Special project S153EB. Parts & labor.

Plug is still in disposal. Advised customer to call plumber to knock out plug in disposal BEFORE service. 3 count job. Allow 2 hours. ; schdld next appmnt for 9/25 THU AM

"In warranty. Cx complaint is that the washer will not start. Upon arrival I verified that there is power to the unit, but the unit will not agitate nor spin. I found an open capacitor and replaced the capacitor. Unit tested OK."

"Extended warranty. Customer states DW is not washing. Ran diagnostics. Found wash motor not running, control is cutting out, drain loop and hose are leaking. Plug is still in disposal, air gap worn. Advised customer to call plumber before service. DW is sunk under floor. 3 count job. Allow 2 hours. ; ordrng 1 W10806701 (Pump & motor) and 1 WPW10084142 (Control) and 1 WPW10292170 (Parts bag( clamps )) and 1 WPW10545278 (Drain loop) and 1 8269144A (Drain hose)"

Extended warranty. Customer states message rotate to another cycle comes up on screen. Found encoder failing. Out of stock at vendor. 2 count job. Allow extra time. ; ordrng 1 W11478526 (Panel-HMI) and 1 W11614514 (Control)