"Upon arrival found unit not producing any ice, check the unit and after check, found the unit has broken wires on the bottom on the freezer door causing the failure. This unit need a new door LW11202405.Customer dont know if they want to continue with the repair, they want to call whirlpool to see if they can pay for this repair. Job complete"

"Upon arrival found unit with error code F9E1, F5E2 and F0E1 causing failure, about the drain pump, latch failure and load detection on the clean cycle. Erase the error code. Found the unit has a drain pump clogged causing failure. Unclogged the pump. Retest the unit and unit passes all test at this time. Job complete"

Upon arrival found unit with error code F2E1 causing failure of the unit. Readjust the harness on the ui. Retest the unit and unit passes all test at this time. Job complete If this happens again this unit will need new UI W11236900 and harness communication W11171471.

Install the new parts on the unit. Retest the unit and unit passes all test at this time. Job complete

Install new parts on the unit. Retest the unit and unit passes all test at this time. Job complete