Warrenty. Customer states goes from out drying properly. Found blower plugged up w/ lint. Cleaned blower. Tumbling and heating properly at this time. Instructed customer to clean lint screen every load. Complete.

Warranty. Customer states towels are not drying properly. Intermittent heat issue. 3 count job. Allow 2 hours. ; ordrng 1 WE03X28478 (Valve & burner) and 1 WE4M216 (Bias outlet t-stat) and 1 WE4M181 (Bias inlet t-stat) and 1 WE4M137 (Hi-limit t-stat)

"Customer complaint unit wont stop spinning after cycle, under warranty. Put unit into diagnostics with smart hq tool and found no faults and all components tested fine. Jo found no issues with unit explained to customer in how to load clothes into machine correctly."

"Extended warranty. Customer states vibrating too much in spin. Found weak, worn suspension rods. Very limited space( car in front of washer ). Replaced suspension rod kit. Locks/ unlocks, fills, agitates, drains, rinses, dispenses, and spins properly at this time. Fill hoses are over 9 years old ( past 5 year service life ). Advised customer to replace hot and cold fill hoses. Complete."

"Warrenty. 1 year Costco additional warranty . Customer states not making ice, frost in RC. Space between back wall and shelf blocked by food and shelf liner. Ran test 56 = E2. Ice maker stalled. Replaced ice maker. Reset control. Ran test # 57-passed. Ice maker is harvesting and filling properly at this time. Instructed customer not to block space between back wall and shelves and sides and shelves. . Advised customer to allow 3-4 days for ice. Unit is cooling properly at this time. Complete."