"Customer complaint no power, under warranty. Inspected unit found unit is getting power but is unresponsive. Checked outlet and there is nothing wrong there and power is being sent to dw. Plugged in diagnostics tool and did not power up from no power going through board.; ordrng 1 WD21X35479 (Control board)"

"Customer complaint grinding noise, under warranty. Installed wash plate, Gearcase, cam and shield unit is testing fine no longer making grinding noise."

"Customer complaint unit making grinding noises, under warranty. Inspected unit found noise is happening during the agitate cycle. Found gear case is not sealing properly causing a leak and with gear case failing the cam is rubbing on Gearcase cover causing the noise will need to replace Gearcase, cam, shield, agitator. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11409708 (Shield) and 1 W11510461 (Wash plate)"

"Complaint freezing food, under warranty. Installed new damper unit is testing fine told customer to watch out for things freezing freezer light out need switch and bulb; ordrng 1 W11602886 (Bulb) and 1 W11396033 (Switch)"

"Upon arrival unit was outside disconnected. Will not power up. No DC power out of control. Found gear case leaking oil on stator, rotor, clutch, and wiring. 3 count job. Allow 2 hours. ; ordrng 1 W11419051 (Control) and 1 W11449841 (Gear case) and 1 W10754448 (Clutch) and 1 W11551646 (Hub nut) and 1 W11195971 (Stator) and 1 W10752283 (Wash plate) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11478525 (HMI/ fascia)"