"Complaint freezing food, under warranty. Installed new damper unit is testing fine told customer to watch out for things freezing freezer light out need switch and bulb; ordrng 1 W11602886 (Bulb) and 1 W11396033 (Switch)"

"Upon arrival unit was outside disconnected. Will not power up. No DC power out of control. Found gear case leaking oil on stator, rotor, clutch, and wiring. 3 count job. Allow 2 hours. ; ordrng 1 W11419051 (Control) and 1 W11449841 (Gear case) and 1 W10754448 (Clutch) and 1 W11551646 (Hub nut) and 1 W11195971 (Stator) and 1 W10752283 (Wash plate) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11478525 (HMI/ fascia)"

"Not cooling properly. Found evaporator fan not running. Power to motor. Replaced evaporator motor. Unit is cooling properly at this time. Water is not dispensing . Found reservoir frozen. Used steamer to de-ice reservoir . Advised customer to allow 24 hours before loading food, 3-4 days for ice. Complete."

"Replaced HV control. Voltage 114V when off, 113V when running. Advised customer to call electrician. UI control, Fans and compressor are running at this time. Advised customer to allow 24 hours before loading food. Complete."

Display dead. LED lights are working. No power to UI control harness at HV control. 2 count job. Allow 1 1/2 hours. ; ordrng 1 W11742382 (HV control)